intercultural competence and entrepreneurship doing things differently
TRANSCRIPT
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Intercultural competence and entrepreneurship
DOING THINGS DIFFERENTLY
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• What has no power without the how ?
• Case for cultural intelligence
• New learning and teaching approaches
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What do I do ?Consultant in communicaion, cultural
intelligence, leadership,emotional intelligence
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4. Profound2. Simple
1. Dynamic5. Empathetic
3. Intelligent
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Cultural IntelligenceA Priority
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Attributes of a Peak Performer on the international stage
Mindset
Skillset80%20%
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Challenging some widely held beliefs :-
• « Culture stuff » is intuitive, a soft skill that can be improvised. Intercultural communication is an esoteric skill for overseas travellers.
• Globalisation means cultures are converging to a common norm
• Good communication skills with knowledge of other cultures are sufficient for good international performance
• International experience is a guarantee of intercultural competence (the local amateur syndrome)
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Companies are more and more aware that a failure to develop soft skills is costly and effects the bottom
line
• Cultural failure negatively effects performance and results• Cultural intelligence begins with self, with own culture and
how we are perceived.It’s learning by doing.• The difference between an average international actor and
an excellent one is mindset, attitude and behavioural change and it can be learned/developed
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Cultural Intelligence (CQ)
Knowledge about cultures (facts and cultural traits) +
awareness/mindfulness(of yourself and others) +
specific skills (behaviours)=
Cultural Intelligence
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Knowledge
Awareness/mindfulness
Behavioural skills
CQ
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What are the implications for teaching and pedagogical approaches ?New focus: experiential learning, (classroom or mobility), individualized pathways, different teaching methods
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Left hemisphere Right hemisphere
The Corpus Callosum links both
Feeling a rhythm
Day dreamingPictures
ImaginationColour
Dimension and
distance
WordsLogic
SequenceNumbers
ListsAnalysisStep by
step
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YELLOW BLUE ORANGE
BLACK RED GREEN
PURPLE YELLOW RED
ORANGE GREEN BLACK
BLUE RED PURPLE
GREEN BLUE ORANGE
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YELLOW BLUE ORANGE
BLACK RED GREEN
PURPLE YELLOW RED
ORANGE GREEN BLACK
BLUE RED PURPLE
GREEN BLUE ORANGE
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Knowing about ?
Being able to do?
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Objectives of training
• Increase knowledge• Raise awareness• Work on values and belief systems• Encourage change and test new behaviours• Means = encouraging new behaviour in the classroom for
teaching and assessment• Accepting that young people can be « taught »/helped to
develop in this way• Accepting new tools and approaches
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Intercultural communication schools
Theory and research school-traditional sociological and communication perspectives and
methods (ex of publication: International and Intercultural communication annual)
Theory into practice school-more interdisciplinary, drawing on communication theory,
psychology, anthropology, sociolinguistics and other fields (represented by SIETAR Society for Intercultural Education, Training and Research/ publictions: International Journal of Intercultural Relations)
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TRAINING METHOD APPLICATION TO CQ
FACTUAL : books, lectures, briefing Knowledge about specific cultures, culture dimensions and processes
ANALYTICAL : Films, culture assimilators, facilitation,sensitivity (EI) training
Both culture general (own culture) and culture specific knowledge as well as the opportunity to practice awareness/mindfulness
EXPERIENTIAL : Mobility periods and/or simulations, field trips, role-playing, facilitated experiential exercices, accelerated learning techniques
Opportunities to practice both mindfulness and behaviour skills, and to experience the emotions of cross cultural interaction
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Multiple Intelligences
Measured by standard IQ• Linguistic• Logical/mathmatical• Not measured by standard IQ tests• Spatial• Musical• Body/kinesthetic• Interpersonal• Intrapersonal
Components of cultural intelligence
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Development process
ONE WAYMy way is the valid oneI refuse to adjust
MANY WAYSThere are many valid waysI’m prepared to adjust
William Perry:dualism, multiplicity, relativism, commited relativism
Milton Bennett : ethnocentrism to commited ethnorelativism
Kohlberg’s 7 stages of moral development