interview of hr manager

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    INTERVIEW FOR HR MANAGER

    A pre-job talk

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    Flexibility/Adaptability to Change

    Continuous Learning/DevelopmentDisplays Vision

    Leadership/InitiativeInterpersonal Skills

    Recognizes Others Achievements/Contributions

    Understands Others Perspectives

    Resolves Conflicts Constructively

    Planning/Organization

    Problem Solving/Judgment

    Makes Effective Decisions

    What it takes to be an HR Manager ? [Key Skills]

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    Takes Responsibility

    Achieves Results

    Communicates Effectively

    Coaches/Counsels/Evaluates StaffIdentifies Areas for and Supports Employee Development Opportunities

    Encourages Teamwork and Group AchievementLeads Change/Achieves Support of Objectives

    Enables and Empowers Staff

    Understands Diversity Issues and Creates Supportive Environment for Diverse

    Employees

    What it takes to be an HR Manager ? [Key Skills] [contd.]

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    A Typical Job Description of a Manager (HR) [ CISCO Communications]

    Key Responsibilities

    Partner with senior leaders in the UK to identify the HR priorities and ensure

    their delivery

    Work collaboratively with European HR Business Partners and lead the

    implementation of any European led changes or initiativesDevelop the leadership and people management skills of the Leaders

    supported, challenging behaviors which are contrary to Ciscos values and

    culture

    Provide proactive support and solutions to complex Employee Relations

    matters such as complex terminations and reorganizations

    Provide support to managers to enable the effective application of the

    recruitment, performance management, compensation and talentmanagement processes

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    Identify and take actions to develop leadership capability and facilitate talent

    reviews

    Provide interpretation of the Employee morale survey and provide input into the

    action plans

    Provide input into complex compensation decisions

    Lead improvements in UK HR policyReinforce and act as an ambassador for the new HR Operating model referring

    line managers to the appropriate sources of help rather than necessarily resolving

    the issue

    Contribute to and lead, the development of country HR projects, programmes and

    process improvement

    Manage local acquisitions and on-board transferring staff

    Coach and support the professional development of an assigned HRRepresentative with matrix reporting relationship

    A Typical Job Description of a Manager (HR) [ CISCO Communications]

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    Communication and Influence

    Ability to build rapport and communicate effectively at all levels

    Ability to construct logical, credible and winning arguments that will persuade decision makers

    Teamwork andCollaboration

    Working effectively with Country HR teams, Centers of Excellence and other key stakeholders to

    achieve against personal and organizational objectives while supporting others to achieve wider

    business/HR goals

    True Business Partner

    Ability to partner at senior levels within the business and provide commercially aligned,

    pragmatic solutions to business issues

    Confidence to coach the senior players in order to move the business forward

    Core Competencies

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    Generalist HR Business Partner experience (in country, regional or above country level)

    Experience in working in a fast-moving sales-led culture is desirable (Technology experience not

    essential)

    Experience of working in matrixed, complex, constantly changing and progressive HR environment A good practical understanding of Employee Relations / Employment Law and experience of

    acquisitions

    Ability to 'see the wood from the trees' and to focus on creating that bigger picture in order to deliver

    against priorities

    A positive, can-do and pragmatic approach to challenges and complexity

    Experience of engagement with Senior Leaders with confidence and credibility

    An organized approach to work with good prioritization skills

    A high degree of emotional intelligence, self awareness and a commitment to their personal andprofessional development

    The successful candidate is likely to have

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    THE HUNT BEGINS

    STARRING:

    KUMARIL BHOWMICK & PARTHA BANNERJEE as INTERVIEWPANNEL

    PARTHA DAS asHR MANAGERCANDIDATE

    ANKUR SARKAR & DIPTENDU CHAKRABORTY as NARRATORS.

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    Tell me about a decision you made while under a lot of pressureTell me about a situation in which you have had to adjust tochanges over which you had no control. How did you handle it?

    Flexibility/Adaptability to Change

    In my previous organization , during the time of recession weHad to go through budget cuts which meant a lot of jobs were at stake. ThisWould have generated a lot of negative publicity. Since the main reason beingFunds crisis I organized an immediate senior level staff meeting with theRespective union heads and discussed the matter. To bring down operatingCosts we cut down expenses and even removed perks for an indefinite period.The workers were happy since they were not handed pink slips and were

    Encouraged to participate in the matter. All this was achieved in a very shortPeriod of time of 3 days.

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    Leadership/Initiative

    Suppose you are the captain of HMS TITANIC sometimes called SinkingBeauty What are the steps that you will take as captain Haddock ?

    The first step will be to determine the available resources and possibleoptions available to us and determining the most feasible solution.

    In this case it will be determining the number of lifeboats and the totalPopulation onboard then initiating a evacuation sequence starting withwomen and children and ensuring it execution at every step.

    Also I admire Captain Haddock and Tintin is one of my favorite series.

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    What consistent methods you use to ensure that staff feels valuedfor their contributions?

    In the first step we award performance linked bonuses to those whoachieves highest performance with parameters such as no ofmilestones achieved , time taken , client satisfaction etc.

    However to prevent employee dissatisfaction we also collectemployee feedback through indirect questionnaire. The results arethen compared with specialized computer algorithms to detectabnormalities using rating scales and cross reference with grievancepetitions and award list prepared and if abnormalities are found weundertake open interviewees to determine the cause. Only afterthese procedures are performed the achievements and contributionsare recognized.

    Recognizes Others Achievements/Contributions

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    Resolves Conflicts Constructively

    Tell me about a time when you and your previous supervisordisagreed but you still found a way to get your point across

    Well when I was new to the pervious organization once I had aargument with my boss regarding the compensation package of newlyRecruited employees for the post of marketing executive .Topmanagement was arguing that the per annum amount should be notmore than Rs. 2.5lac. and there will be monthly sodex food pass ofRs. 1500. I was opposing by the fact that there should be no foodpass but the salary should be more than Rs. 3lac. per annum. As itwill be more attracting to the newly recruited employees as theywill have more amount of cash in their hand. at last top managementagreed to the point and the salary was fixed Rs. 3.2lac per annum.

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    Planning/Organization

    How will you organize a training program for the employeeshaving different competency level?

    Well it depends upon the grading system of the organization.Once the grading process is over then we will divide theemployees according to their competency level. Employeeshaving lower grade will be facilitated with specialized trainingprogram keeping in mind their weak points.

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    Thank You All