Increase customer loyalty with multichannel banking and iHOLD tablet enclosures

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Financial and Corporate Sector Media Pack

imageHOLDERSTablet, Kiosk and Enclosure Solutions

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The banking and financial landscape has changed dramatically over the last few years. ImageHOLDERS understands that it’s more important than ever to instate new strategies that encourage customer loyalty. One of the best ways to do this is the integration of tablet technology and iHOLD enclosures, which provide interactive tools and payment solutions for customers and staff alike.

iHOLD is a brand of Secure Tablet Kiosks and Enclosures which are well equipped to deal with any business environment, including those with the corporate and financial sectors. As software developers create apps to aid customer service and promote marketing strategies, our tablet kiosks and enclosures allow any tablet device to be accessible to users, thus providing an extremely powerful sales, marketing, POS or E.POS tool.

Competition amongst financial institutions and corporate businesses is fierce. ‘Multichannel banking’, ‘engagement banking’, NFC (Near Field Communication) solutions and Mobile Payment Devices have become a necessity rather than a trend. Analysis and research on customer behaviour has highlighted that many are likely to move to another bank due to a lack of customer service or branch facilities. By providing interactive solutions that aid the customer in their banking experience has proven to increase customer satisfaction, loyalty, and drive new business.

Benefits of iHOLD Deployment

• Empower customers and staff• Modernise financial branches and department facilities• Cost effective solution that boosts ROI and new business• Multichannel marketing campaigns • Increased user engagement and customer loyalty• Gather feedback through surveys and data capture• Digitally promote financial information and marketing with the use of videos• Provide real-time information • Secure any tablet device within lockable enclosure• Giving your infrastructure a virtual team member• Paperless solutions

About iHold

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The era of NFC (Near Field Communication), mobile payments and engagement banking is here. imageHOLDERS range of secure E.POS enclosures are designed to make customers’ banking experience easier. Seamless multichannel banking will empower the busy, tech savvy population, increase customer loyalty and boost ROI.

This cost effective solution is simply achieved by installing iHOLD tablet kiosks in branches. Furthermore, imageHOLDERS ability to integrate any device with the iHOLD gives users the freedom to use this technology in a variety of ways.

• Credit Card Swipe Reader • Printer• ID Reader• Chip and Pin• OCR Reader• Secure Card Reader Authenticator (SCRA)• Magnetic Ink Character Recognition (MICR)• Keyboard shelf• Literature dispensers

Security is paramount in the design and application of the iHOLD E.POS and tablet enclosure range. That’s why all units can be secured to floor surfaces, walls, counter tops and shop-fittings for added security measures. Tablet devices are safely locked within the enclosure creating a tamper proof and theft proof solution for use within any corporate or financial environment. imageHOLDERS can deploy 1 to 50,000 units into any organisation, which makes iHOLD the only choice for corporate level establishments.

Integrated iHOLD Solutions for Financial and Corporate Environments

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Applications of iHOLD E.POS Tablet Kiosks & Enclosures

• Self service kiosk• Interactive Point of Sale (POS) display• Customer surveys and data capture device• Information points• Provide location based offers to customers• Providing customers with real time information• Queue busting• Showcase corporate website, promotional videos and marketing material on new savings accounts or social offers for new customers• Display digital content and signage• E.POS – Integrated Kiosk with Card Reader and Printer• Modern cash register or till for staff• Access to internet banking in-branch• Schedule a utility bill payment for a later date through internet banking and reschedule or cancel it using a mobile• Money transfers, bill payment and ATM services• Sign up for a new price plan, bank account or mortgage over the internet• Set up direct debits• Paying-in device – cheques or cash• Print receipts or information• Management tool – Access and analyse date from CMS and CRM’s

iHOLD tablet kiosks and E.POS Interactive enclosures can be deployed in any financial or corporate environment:

• In-branch • Foyers and receptions • Private offices for consultations and appointments• Outside and inside meeting / conference rooms• Specific departments or facility areas• Cafes and waiting rooms

Integrated iHOLD Solutions for Financial and Corporate Environments

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The entire iHOLD range incorporates a patented tablet tray, which means we are able to securely display ANY tablet device on the market. This gives you and your organisation the ability to have a real choice of tablet - and one that fits the requirements put in place by the specific business needs within your infrastructure.

imageHOLDERS universal tablet tray is shatterproof and future-proof. This means that if your organisation wishes to change or upgrade their tablet device, only one minor alteration needs to take place - a highly cost effective solution, as there is no need to purchase a new kiosk or enclosure. The ABS material used in the design of the tray is durable and easily cleaned, making it ideal for use within any sector or environment.

The universal iHOLD tablet, patented tray system truly sets imageHOLDERS apart from any other tablet and kiosk manufacturer. We have the skills, expert knowledge and forward thinking that drives innovation and ROI throughout across sectors.

Patented Universal Tablet Tray

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There are a variety of ways in which iHOLD Tablet Kiosks can be used as a practical and interactive tool that can save time and money whilst driving user engagement and promoting brand awareness. imageHOLDERS clients include a number of multinational corporations, blue-chip companies and financial organisations including, Oracle, Bosch, RBS and Santander.

Bosch

World renowned blue-chip company, Bosch, commissioned imageHOLDERS to design and manufacture a range of bespoke and future-proof interactive kiosks, exhibition displays and illuminated signage.

"The team at imageHOLDERS did an excellent job from concept through implementation. The quality and innovation of the displays was a great match for our products and corporate image. imageHOLDERS is a true business partner – they consistently deliver quality products and unparalleled service even with tight deadlines." - Robert Bosch, GMBH

Santander

Santander, one of the world’s largest banks, are currently trialing image-HOLDERS iHOLD Tablet Kiosks in Portugal. The iHOLD units are used in-branch as interactive, self service kiosks - teamed with a data collection app which gathers customer feedback.

Digital Solutions for the Financial Sector

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Oracle

imageHOLDERS have worked alongside multinational software company, Oracle, to produce 35 of our iHOLD Floor Standing Tablet Kiosks for use within 32 regional sales offices. The function of these kiosks allows visitors and clients to the premises to browse through Oracles’ website and products whilst waiting for meetings and appointments. In order to help enhance brand recognition and awareness, imageHOLDERS customised these tablet kiosks with Oracle’s logo and corporate colours.

RBS

The Royal Bank of Scotland have recently launched a new, two tiered marketing strategy which sees our iHOLD Tablet Kiosks rolled out across a number of branches, and at RBS recruitment fairs. Their strategy hopes to encourage user interaction whilst promoting a more modern brand identity through the implementation of tablet technology.

Digital Solutions for the Financial Sector

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The standard iHOLD range includes secure Floor Standing, Wall Mounted, Counter Top and Counter Mounted Enclosures and Kiosks. However, imageHOLDERS are able to customise the range to securely mount onto any surface or shop-fitting. Standard, off the shelf features for the entire range include:

• Rotating Bezel in black or white (portrait or landscape orientation)• Available in shapes of - Square, Rectangular, Circular, Speech Bubble, Cloud• Secure & lockable bezel• Cables and wires concealed down vertical stand• Concealed or Revealed home button• Lightweight ABS and aluminium materials• Ergonomic • Stylish• Secure• Versatile• Compatible with iPad 2,3 & 4 as standard, any other tablet device on request

iHOLD Floor Standing Tablet Kiosk with Curved Graphic Panel RRP: £599.00 ex.VAT

This versatile freestanding Kiosk with curved graphic display panel is both stylish and functional. Ideal for use as a self-service kiosk and interactive branch information point. The branding space on this iHOLD unit allows additional promotion or marketing catered toward your financial institution or corporate brand identity - further reinforcing customer loyalty and engagement.

iHOLD Floor Standing Tablet Kiosk with Straight Graphic PanelRRP: £599.00 ex.VAT

A versatile, freestanding kiosk, which can be secured to the floor if required. The straight graphic panel is both eye catching and functional. Financial environments can choose to display a message of their choice, or simply have the company/sector branding visible for users.

iHOLD Tablet Kiosk and Enclosure Range Overview

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iHOLD Counter Mounted Tablet EnclosureRRP: £249.00 ex.VAT

This secure tablet enclosure is ideal for desk-top and countertop interaction. The unit is available with two bases – the first allows the enclosure to be secured to the countertop surface permanently - making it a highly secure unit. Alternatively, this iHOLD comes with a ruggedized base that allows for durability, yet movement and mobility - ideal for boardroom, conference and in-branch use.

iHOLD Wall Mounted Tablet EnclosureRRP: £249.00 ex.VAT

imageHOLDERS wall mounted unit is perfect for a number of applications, including self service and information kiosks. The iHOLD is securely mounted onto a wall via a VESA mount. The screen can be rotated and tilted for ergonomic purposes and viewing comfort. Additional branding on the bezel is also available.

iHOLD Floor Standing Tablet Kiosk with Round BaseRRP: £399.00 ex.VAT

Customers and staff can use this simple and stylish iHOLD kiosk in a variety of ways. Power cables and extension leads are discretely hidden within the vertical stand, which is ergonomically designed for comfortable used by a standing adult. Customisation and height alterations can also be catered towards wheelchair users and children.

iHOLD Floor Standing Tablet Kiosk with Curved BaseRRP: £399.00 ex.VAT

This secure iHOLD tablet kiosk boasts a simple and sleek design. The lightweight unit can be easily moved and transported from one area to another, or can be secured to the floor permanently depending on the requirements of it’s specific environment.

iHOLD Tablet Kiosk and Enclosure Range Overview

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Here at imageHOLDERS, you can rest assured that your orders and products are in safe hands thanks to our asset management and end of life policy.

Barcoding and Product Numbers

We have a unique barcoding system and unique part numbers for all of our products, which come in DIY Kit form, or pre-assembled for your convenience. If there happens to be a problem with one of the parts, we are able to replace it immediately.

Each product order will also have a unique Sales Order Reference so that we can track your order throughout the design, manufacturing and delivery process. This allows the end user to gather vital information on lead times.

Liaison & Deployment

ImageHOLDERS will liaise with third parties who may be involved with your order process. For example, if you have ordered one of our iHOLD Tablet Enclosures with Printer and Swipe Card Reader, we will ensure all external parts are deployed and tracked so that you don't have to. We then assemble the unit and ship it direct to you, anywhere in the world!

Stock Holding

imageHOLDERS products are designed and manufactured in the UK. This allows us to stock a number of units and parts, resulting in speedy lead times and product turnaround.

Security & Key Replacement

As our iHOLD Tablet Enclosure range incorporates a lock and key for added security, imageHOLDERS have devised a key code system. We issue one key for each individual unit - this comes with a unique 3-digit number, which should be registered upon receipt of delivery. Once regis-tered, we can issue multiple sets of keys to suit your specific security requirements.

Asset Management & End of Life Policy

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Care & Support

Our objective of providing exceptional customer service means imageHOLDERS are on hand to help in any way we can. If there is a problem with your product, or if you would like any advice, insight@imageholders.com

iHOLD Future-Proof Designs for Life

The entire imageHOLDERS product range was developed not only to be visually appealing but with sustainability in mind. Unlike certain plastics or cardboard that ends up in landfills shortly after its use, our adaptable and versatile products can be used over and over again to suit changing business and display needs.

The modular components are manufactured from high quality anodised aluminium and fit together with slide and lock functionality. Our easy to change graphic system allows you to change signage in moments so that your information and images stay current with minimal waste. When you want to change the function of your displays or retail fixtures you don’t need to purchase another unit you can simply reconfigure or enhance your existing one.

Why dispose of a display when it can be recycled? While there are short-term financial benefits to purchasing disposable displays, purchasing a sturdy, lasting and adaptable display is a far better investment environmentally and financially. With the imageHOLDERS system, lost or broken components can be readily replaced without the need to purchase a new display, which greatly reduces waste and cost to consumers.

End of Life Policy

All imageHOLDERS products have been designed with the environment in mind. That's why all materials used in the manufacture of our items are easy to dispose of under the direction of WEE Standards. This denotes that the application of non-destructive testing to mechanical engineering materials and components, including the non-destructive testing of metallic welds has been upheld.

Asset Management & End of Life Policy