iso17025 checklist
TRANSCRIPT
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LABORATORY
ASSESSMENT
WORKSHEET
This assessment worksheet has been designed to assist both the laboratory staff andthe assessment team. Laboratory staff can use this checklist as part of theirpreparation for an assessment to ISO/IEC 17025. There is NO need to return thecompleted checklist to the Association. The assessment team, ie the NATA leadassessor and the technical assessor can use this worksheet to assist in the collectionof all relevant information during the assessment process.
References to the relevant clauses of the NATA Accreditation Requirements (NAR)have been provided. Both the Standard itself and the field application document
should be checked for further details, as this worksheet provides only a brief summaryof the clauses of the Standard.
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4 MANAGEMENT REQUIREMENTS
4.1 Organisation
CLAUSE REQUIREMENT COMMENTS
Scope ofmanagementsystem
4.1.3
ensure management system coversactivities in the laboratoryspermanent facility, sites away fromits permanent facilities, temporary ormobile facilities
Conflict ofinterest
4.1.4
when part of an organisation, ensurethe laboratory defines theresponsibilities of key personnel toidentify potential conflicts of interest
Managerial andtechnicalpersonnel
4.1.5a
ensure managerial and technicalpersonnel have the authority andresources needed to carry out dutiesand to identify and initiate actions toprevent or minimise departures fromthe management system ortesting/calibration procedures
Undue pressure
4.1.5b
ensure arrangements are in place sothat management and personnel arefree from internal and external
commercial, financial and otherpressures that might adverselyaffect the quality of their work
Customerconfidentiality
4.1.5c
ensure there are policies andprocedures related to customerconfidentiality, including electronicstorage and transmission of results
Operationalintegrity
4.1.5d
ensure the laboratory has policiesand procedures to avoidinvolvement in activities thatcompromise the confidence in itscompetence, impartiality, judgementor operational integrity
Organisationchart
4.1.5e
the organisation and managementstructure needs to be defined,including relationships betweenquality management, technicaloperations, support services andparent organisation (if applicable)
Responsibilityand authority
4.1.5f
specify the responsibility andauthority of all personnel who
manage, perform or verify workaffecting the quality of the testsand/or calibrations
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CLAUSE REQUIREMENT COMMENTS
Laboratorysupervision
4.1.5g
ensure adequate supervision byappropriate personnel of all staffinvolved in calibration and testing
activities
Technicalmanagement
4.1.5h
identify technical management thathas overall responsibility fortechnical operations and resources
Qualitymanager
4.1.5i
appoint a member of staff, withdirect access to seniormanagement, as quality managerwho has defined responsibility andauthority for implementing andmaintaining the management
system
Managerialdeputies
4.1.5j
where practical, appoint deputies forkey managerial personnel
Importance ofroles
4.1.5k
ensure personnel aware ofrelevance and importance of theiractivities and how they contribute tothe objectives of the managementsystem
Appropriatecommuni-cation
4.1.6
appropriate communicationprocesses must be established andinclude the effectiveness of themanagement system
4.2 Management System
Policies andprocedures
4.2.1
document policies and proceduresas a management system to ensurequality of all work and that they arecommunicated, available,understood and implemented
Quality policystatement
4.2.2
ensure the quality policy statementis issued under the authority of topmanagement and includes:
the laboratory managementscommitment to good professionalpractice and quality of its service
a statement of the laboratorysstandard of service
the purpose of the managementsystem
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4.2.2 (cont) a requirement for all personnel tobe familiar with and implementthe quality documentation
the laboratory managementscommitment to compliance withthe Standard and to continuallyimprove the management system
these overall objectives are to bereviewed as part of managementreview
Quality manual
4.2.2, 4.2.5,
4.2.6
maintain a quality manual that:
defines management systempolicies and objectives
includes or makes reference tosupporting procedures, includingtechnical procedures and outlinesstructure of the documentation inthe management system
defines the roles andresponsibilities of technicalmanagement and the quality
manager
Commitment tomanagementsystem
4.2.3
evidence of commitment todevelopment, implementation andcontinual improvement of themanagement system must beavailable
Customerrequirements
4.2.4
importance of meeting customer,statutory and regulatoryrequirements must becommunicated
Changes tomanagementsystem
4.2.7
integrity of the management systemmust be maintained when changesare made
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4.4 Review of requests, tenders and contracts
Policies andprocedures
4.4.1, 4.4.3
ensure policies and proceduresrelated to review of requests,tenders and contracts areestablished, maintained and include:
defining, documenting andunderstanding customerrequirements before commencingwork
laboratorys capability andresources
appropriate method selection
work that is subcontracted by thelaboratory
Records ofreview
4.4.2
maintain records of reviews,including any significant discussionsand/or changes throughout thecontract
Notification ofcustomer
4.4.4
ensure customer is informed of anydeviation from the contract
Changes tocontracts
4.4.5
ensure same contract reviewprocess is repeated if a contract hasto be amended after work hascommenced and that all affectedstaff are advised of the amendment
4.5 Subcontracting of tests and calibrations
Competency
4.5.1, 4.5.4
ensure that subcontractors are
competent (eg accreditedlaboratory) and records aremaintained of subcontractors usedand their competency (eg scope ofaccreditation)
Customerapproval
4.5.2
ensure customer is advised inwriting and approval gained whereappropriate
Responsibility
4.5.3
unless customer or regulatory
authority specifies subcontractor,laboratory is responsible forsubcontractors work
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4.6 Purchasing services and supplies
Policies andprocedures
4.6.1
document policies and proceduresfor selection, purchasing, receptionand storage of relevant services andsupplies
Verification
4.6.2
ensure all purchased supplies thataffect the quality are not used untilverified as complying with definedspecifications, and records of theactions taken to demonstratecompliance are maintained
Purchasingdocuments
4.6.3
ensure purchasing documents foritems affecting the quality of workare reviewed and approved fortechnical content prior to release
Approvedsuppliers
4.6.4
maintain a list and records of theevaluations of all approved suppliers
4.7 Service to the customer
Cooperation
4.7.1
cooperate with customers to clarifyrequests and monitor laboratory'sperformance whilst ensuringconfidentiality to other customers
Feedback
4.7.2
feedback must be sought and usedto improve the laboratorys activities
4.8 Complaints
Policy,procedure andrecords
4.8
document policy and procedure forthe resolution of complaints fromcustomers or other parties andensure records of the complaints,investigations and corrective actions(4.11) are maintained
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4.9 Control of nonconforming testing and/or calibration work
Policies andprocedures
4.9.1
ensure policy and procedures areimplemented when work or resultsdo not conform to own proceduresor customer requirements andinclude:
defined responsibilities,authorities and actions
an evaluation of the significanceof the non conforming work
corrective actions and decision
about the acceptability of thenonconforming work to be takenimmediately
notification of the customer andwork recall, if necessary
defined responsibility forauthorising the resumption ofwork
Recurrence
4.9.2
corrective action procedures (4.11)
must be implemented whenevaluation indicates recurrencecould occur or there is doubtregarding compliance of laboratory'soperations with own policies andprocedures
4.10 Improvement
Effectiveness
4.10
continually improve theeffectiveness of the management
system
4.11 Corrective action
Policies andprocedures
4.11
establish policy and procedures, anddesignate appropriate authorities forimplementing corrective actionswhich include:
cause analysis to determine theroot cause (4.11.2)
selection, implementation anddocumentation of correctiveactions (4.11.3)
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4.11 (cont.) monitoring results to ensureeffectiveness of correctiveactions (4.11.4)
areas affected are to be audited(4.14) if nonconformities indicatelaboratory not complying withown management system(4.11.5)
4.12 Preventive action
Identificationand action
4.12
ensure needed improvements andpotential sources of nonconformitiesare identified and action plansdeveloped, implemented andmonitored, using controls to ensurethey are effective
4.13 Control of records
Procedures
4.13.1.1
establish and maintain procedurescovering aspects listed below forcontrol of quality and technicalrecords:
identification
collection
indexing
access
filing
storage
maintenance
disposal
protect, back-up and preventunauthorised access to oramendment of records storedelectronically (4.13.1.4)
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CLAUSE REQUIREMENT COMMENTS
Record integrity
4.13.1.2
ensure all records are:
legible
readily retrievable
maintained in a suitableenvironment
retained for established time
held secure and in confidence(4.13.1.3)
Technicalrecords
4.13.2.1
ensure laboratory retains technicalrecords of:
original observations
derived data
sufficient information to establishan audit trail
calibration records
staff records
copy of each test report orcalibration certificate issued
identity of personnel responsiblefor the sampling
identity of personnel responsiblefor test/calibration
identity of personnel responsiblefor checking results
and that retained records of eachtest or calibration contain sufficientinformation to:
identify factors affecting theuncertainty
enable the test or calibration tobe repeated using originalconditions
Recording
4.13.2.2
ensure observations, data andcalculations are recorded at the timethey are made and are identifiable tothe specific task
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CLAUSE REQUIREMENT COMMENTS
Corrections torecords
4.13.2.3
ensure any changes to the originalrecords (including electronic) aremade so that:
original record is not obscured
correct value entered alongside
alterations signed or initialled bythe person making the correction
equivalent measures must betaken for records storedelectronically
4.14 Internal audits
Requirements
4.14.1
internal audits shall be conductedperiodically and in accordancewith a predetermined scheduleand procedure to verifycontinuing compliance with therequirements of the managementsystem and NAR
quality manager is responsible forplanning and organising audits tobe carried out by trained andqualified personnel independentof activity being audited (whereresources permit)
Correctiveaction andnotification ofcustomers
4.14.2
where validity of results has beenquestioned, timely corrective actionmust be taken and customersnotified in writing if it is shown thatlaboratory results have beenaffected
Records
4.14.3
records of area audited, audit
findings and corrective actions mustbe retained
Follow-upaudits
4.14.4
follow-up audits shall verify andrecord implementation andeffectiveness of corrective action
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4.15 Management reviews
Objectives
4.15.1
ensure the laboratorysmanagement conducts a reviewyearly of the management systemand testing/calibration activities,based on a predetermined scheduleand procedure to ensure continuingsuitability and effectiveness and tointroduce necessary changes orimprovements
Contents
4.15.1
ensure the review includes:
suitability of policies andprocedures
reports from managerial andsupervisory personnel
outcome of recent internal audits
corrective and preventive actions
assessments by external bodies
results of interlaboratorycomparisons or proficiency tests
changes in the volume and typeof the work
customer feedback
complaints
recommendations forimprovement
other relevant factors (eg qualitycontrol activities, resources and
staff training)
Actions andrecords
4.15.2
ensure findings and actions arerecorded and carried out within anappropriate and agreed timescale
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5 TECHNICAL REQUIREMENTS
5.2 Personnel
CLAUSE REQUIREMENT COMMENTS
Competence
5.2.1
ensure personnel performingspecific tasks are qualified on thebasis of education, training,experience and/or demonstratedskills and that when staff are beingtrained appropriate supervision isprovided
Training policy
5.2.2
policy and procedures must beimplemented for identifying training
needs, providing training andevaluating its effectiveness
Employees
5.2.3
ensure personnel are employed orcontracted by the laboratory, andensure contracted personnel aresupervised, competent and work inaccordance with the managementsystem
Jobdescriptions
5.2.4
maintain current job descriptions formanagerial, technical and key
support staff
Authorisedpersonnel
5.2.5
ensure management has authorisedspecific personnel to:
perform specific sampling, testingand/or calibration activities
issue test reports and/orcalibration certificates and thatNATA signatory approval hasbeen taken into consideration
give opinions and interpretations(these are only permitted on testreports in the fields of Medical,Veterinary and Forensic testing)
operate particular types ofequipment
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5.2.5 (cont.) and that records for all technicalpersonnel (including contractedpersonnel) are maintained for:
relevant authorisation(s) includingdate on which authorisationand/or competence is confirmed
competence
educational and professionalqualifications
training, skills and experience
5.3 Accommodation and environmental conditions
Facility
5.3.1
ensure the laboratory or off-sitefacility(ies) and environmentalconditions do not compromise thequality of results and that thetechnical requirements for criticalaccommodation and environmentalconditions are documented
Monitoring
5.3.2
ensure the laboratory monitors,controls and records environmental
conditions, where applicable andthat tests and/or calibrations arestopped when results arejeopardised by the environmentalconditions
Incompatibleactivities
5.3.3
ensure there is effective separationbetween areas of incompatibleactivity
Access
5.3.4
ensure access to office andlaboratory areas is controlled
Housekeeping
5.3.5
ensure housekeeping measures areadequate
5.4 Test and calibration methods and method validation
Methods andprocedures
5.4.1
ensure laboratory uses appropriatemethods and procedures for allcalibration and test activitiescovered by scope of accreditationand that all instructions, standards,manuals, and reference data are
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CLAUSE REQUIREMENT COMMENTS
current and available to personnel
Methoddeviations
5.4.1
ensure that deviations from the testand calibration methods are:
documented
technically justified
authorised
accepted by customer
Methodselection
5.4.2
ensure laboratory selects and usestest and/or calibration methods that:
meet the needs of the customer;
and
are appropriate for the test and/orcalibration
the customer has been informedof the method chosen (if notspecified)
where appropriate, are based onlatest international, regional ornational standards and wherenecessary the standard be
supplemented with additionaldetails to ensure consistentapproach
have been verified for use in thelaboratory, if a standard method
Inappropriatemethods
5.4.2
ensure laboratory informs thecustomer if the method proposed bythe customer is inappropriate or outof date
Laboratory-developed andnon-standardmethods
5.4.3, 5.4.4
ensure introduction of thesemethods is planned, and assignedto qualified personnel with adequateresources and that plans areupdated as development proceedsand communicated as necessary
when methods are used that arenot covered by standardmethods, then:- purpose of the test and/or
calibration must be identified- method developed must be
validated before use- customer agreement must be
obtained and include
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specification of customerrequirements
Method
validation
5.4.5.2
laboratory must validate:
-non-standard methods
- laboratory-designed/developed methods
- standard methods usedoutside their intended scope
- amplifications andmodifications of standardmethods
records for method validation
must include- results obtained
- procedure used
- statement as to whether themethod is fit for the intendeduse
Range andaccuracy
5.4.5.3
ensure the range and accuracy ofthe values obtainable from validatedmethods are relevant to thecustomers needs
Uncertainty ofmeasurement
5.4.6.1
calibration laboratories or testinglaboratories performing their owncalibrations must have andimplement procedures for estimatingthe uncertainty of measurement forall calibrations
5.4.6.2 testing laboratories must documentand implement procedures forestimating uncertainty ofmeasurement (refer to FAD for
application of this clause)
5.4.6.3 all uncertainty components whichare of importance in the givensituation must be taken into accountusing appropriate methods ofanalysis when estimating theuncertainty of measurement
Calculationsand datatransfers
5.4.7.1
ensure calculations and datatransfers are checked in asystematic manner
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Computers andautomatedequipment
5.4.7
ensure when computers orautomated equipment are used foracquisition, processing, recording,
reporting, storage or retrieval oftest/calibration data that:
laboratory developed software issufficiently documented andsuitably validated
procedures are established andimplemented for protecting thedata and include
- integrity and confidentiality ofdata entry or collection
- data storage
- data transmission
- data processing
computers and automatedequipment are maintained toensure proper functioning
appropriate environmental andoperating conditions are provided
5.5 EquipmentOperation
5.5.1 to 5.5.4
ensure all equipment and itssoftware (including that outside thelaboratorys permanent control)required for all testing and/orcalibration activities:
is available and functioningproperly (5.5.1)
is capable of achieving requiredaccuracy (5.5.2)
complies with relevant
specifications (5.5.2) has calibration programs
established for key quantities orvalues (5.5.2)
is calibrated or checked beforebeing placed into service (5.5.2)
is checked and/or calibratedbefore use (see 5.6 also) (5.5.2)
is operated by authorisedpersonnel (5.5.3)
has current instructions on use
and maintenance available(5.5.3)
is uniquely identified, where
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practicable (5.5.4)
Records
5.5.5
ensure records of equipment and itssoftware are maintained and
include: identity of the equipment and its
software manufacturers name, model, and
serial number or other uniqueidentification
evidence that the equipmentcomplies with the accuracyrequirements and withspecifications relevant to thetests or calibrations
current location, whereappropriate the manufacturers instructions, if
available, or reference to theirlocation
calibration history and due dateof next calibration
the maintenance plan, whereappropriate, and maintenancecarried out to date
any damage, malfunction,modification or repair to the
equipmentProcedures
5.5.6, 5.5.11
ensure procedures for measuringequipment are documented andinclude:
safe handling
transport
storage
use
planned maintenance
where applicable, that copies ofcorrection factors are correctlyupdated
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Out-of-service
5.5.7
ensure equipment subjected tooverloading or mishandling, givingsuspect results, or shown to be
defective or outside specified limitsis taken out of service, and is:
isolated or clearly labelled ormarked as being out of service
examined for the effect of thedefect or departure from specifiedlimits on previous tests and/orcalibrations
addressed under the Control ofnonconforming work procedure(4.9)
Calibrationstatus
5.5.8, 5.5.10
ensure equipment calibration statusis identified, where practicable andwhere intermediate checks areneeded to maintain confidence inthe calibration status that aprocedure is documented to carryout these checks
Return toservice
5.5.9
ensure when equipment goesoutside the direct control of thelaboratory, that the function andcalibration status are checked
before being returned to service
Adjustments
5.5.12
ensure equipment, both hardwareand software, is safeguarded fromadjustments which could invalidatethe test/calibration results
5.6 Measurement traceability
Calibrationprogram
5.6.1
ensure all equipment used in testingand/or calibration activities is
calibrated using a defined procedurebefore being put into service and isincluded in the equipment calibrationprogram
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Calibrationlaboratories
5.6.2.1
must ensure the program forcalibration of equipment is designedand operated so that calibrations
and measurements are traceable toSI units, however, where traceabilitycannot be strictly made to SI units,traceability can be established byuse of:
certified reference materials
specified methods and/orconsensus standards that areclearly described and agreed byall parties concerned
Participation in suitableinterlaboratory comparisons isrequired where possible.
Testinglaboratories
5.6.2.2
the requirements given in 5.6.2.1apply for measuring and testequipment unless it can beestablished that the associatedcontribution from the calibrationcontributes little to the totaluncertainty of the test result
Referencestandards
5.6.3.1
program and procedure forcalibration of reference standardsmust be implemented
reference standards must includetraceability as described in5.6.2.1
reference standards ofmeasurement must be used forcalibration only
reference standards must be
calibrated before and afteradjustment
Referencematerials
5.6.3.2
where possible, referencematerials must be traceable to SIunits or certified referencematerials
internal reference materials mustbe checked
Intermediatechecks
5.6.3.3
procedures and schedules must beavailable to carry out intermediate
checks on reference, primary,transfer or working standards andreference materials to maintain
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confidence in the calibration status
Transport andstorage
5.6.3.4
procedures for safe handling,transport, storage and use of
reference standards and materialsmust be available
5.7 Sampling
Procedures andplan
5.7.1
ensure procedures for sampling areavailable at the sampling locationand include:
a sampling plan (based onappropriate statistical methods,
wherever reasonable)
factors to be controlled to ensurevalidity of the test/calibrationresults
Deviations
5.7.2
ensure customer-requesteddeviations, additions or exclusionsfrom the documented samplingprocedures are recorded andcommunicated to the appropriatepersonnel
Records
5.7.3
ensure laboratory has proceduresfor recording sampling data andoperations and that the recordsinclude:
sampling procedure used
identification of the sampler
environmental conditions(if relevant)
diagrams (or equivalent) toidentify sampling location
statistics that sampling procedureis based on, if appropriate
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5.8 Handling of test and calibration items
Procedures
5.8.1
document procedures for test and/orcalibration item management whichensure protection of integrity of theitem and the interests of thelaboratory and customer and cover:
transportation
receipt
handling
protection
storage
retention and/or disposal
Identification
5.8.2
ensure laboratory has a system foridentifying test and/or calibrationitems both physically and in therecords and accommodatesubdivision of groups of items, ifapplicable
Deficiencies
5.8.3
ensure any abnormalities or
deficiencies on item received arerecorded
if there is doubt about suitabilityof item, or it does not conform todescription provided, or the testor calibration required is notspecified, ensure that thecustomer is contacted and thatthe instructions are recorded
Facilities
5.8.4
ensure laboratory has procedures
and appropriate facilities to maintainitem integrity, and the protection ofsecured items and when specifiedenvironmental conditions arerequired, that these are maintained,monitored and recorded
5.9 Assuring the quality of test and calibration results
Quality Control
5.9.1
ensure laboratory has qualitycontrol procedures for monitoring
validity of tests and calibrations; itmust be a planned activity that isreviewed and includes:
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5.9.1 (cont.) - regular use of certifiedreference materials and/or
secondary referencematerials
- participation ininterlaboratory comparisonor proficiency-testingprograms
- replicates using the same ordifferent methods
- retesting or recalibration ofretained items
-correlation of results fordifferent characteristics ofan item
resulting data must be recordedso as trends are detectable andstatistical techniques must beapplied to the reviewing of theresults where practicable
Action onquality control
data
5.9.2
analyse and take appropriate actionon quality control data that falls
outside pre-defined criteria
5.10 Reporting the results
Test reportsand calibrationcertificates
5.10.1, 5.10.8
results of tests and calibrationsmust be reported accurately,clearly, unambiguously,objectively and in accordancewith any specific instructions in
the methods test reports and calibration
certificates must include allinformation requested by thecustomer, required by the methodand necessary for theinterpretation of the test orcalibration results
results may be reported in asimplified way when performedfor internal customers or in the
case of a written agreement withcustomer, however, anyinformation not reported to the
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5.10.1, 5.10.8
(cont.)
customer, but is normallyrequired to be, must be readilyavailable in the laboratory
test reports and calibrationcertificates must be designed toaccommodate each type of testor calibration carried out and tominimise the possibility ofmisunderstanding or misuse
for details on the use of theNATA endorsement refer to theField Application Document andthe NATA Rules
Test reports
5.10.2, 5.10.3
test reports must include theinformation listed in the Standardunder 5.10.2 items (a) to (k) andthe FAD
- a title (a)
- name and address of thelaboratory, and the locationwhere the testing/calibrationswere carried out, if differentfrom the address of the
location (b)
- unique identification of thetest/calibration document,including on each page anidentification to ensure thepage is recognised as part ofthe document and a clearidentification of the end of thedocument (c)
- name and address of thecustomer (d)
- identification of the methodused (e)
- description, condition andidentification of the itemtested or calibrated (f)
- date of receipt oftest/calibration item whereapplicable and the date thework was carried out (g)
- reference to the sampling
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5.10.2, 5.10.3(cont.)
plan and procedures used bythe laboratory or other bodieswhere applicable (h)
-results with, whereappropriate, the units ofmeasurement (i)
- name, function and signatureor equivalent identification ofperson authorising thetest/calibration document (j)
- statement to the effect thatthe results relate only to the
items tested or calibratedwhere applicable (k)
where necessary for theinterpretation of the test resultsthe items included in 5.10.3.1 (a)to (e) must also be included inthe test report with the exceptionof (d) which is not allowableunder NATAs regulations exceptfor Medical, Veterinary andForensic testing
- deviations, additions orexclusions from the testmethod, and specific testconditions, eg environmentalconditions (a)
- statement of compliance/non-compliance with requirementsand/or specifications (b)
- statement on the estimated
uncertainty of measurementwhere applicable (informationon uncertainty is needed intest reports when it is relevantto the validity or application ofthe results, when acustomers instructionrequires or when theuncertainty affectscompliance to a specificationlimit) (c)
-opinions and interpretationswhere appropriate andneeded (d)
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5.10.2, 5.10.3(cont.)
- additional informationrequired by specific methodsor customers (e)
test reports containing the resultsof sampling must also include theadditional requirements listed in5.10.3.2 (a) to (f) as necessaryfor the interpretation of the testresults
- date of sampling (a)
- unambiguous identification ofthe material sampled (b)
- location of sampling includingany diagrams, sketches orphotographs (c)
- reference to the samplingplan and procedures used (d)
- details of environmentalconditions during sampling (e)
- any standard or specification
for the sampling method orprocedure and deviations,additions or exclusions fromthe specification (f)
Calibrationcertificates
5.10.2, 5.10.4
calibration certificates mustinclude the information listed inthe Standard under 5.10.2 items(a) to (k)
where necessary for theinterpretation of the calibration
results, the requirementsincluded in 5.10.4.1 (a) to (c)must also be included in thecalibration certificate
- conditions, eg environmentalduring calibration that have aninfluence on themeasurement results (a)
- uncertainty of measurementand/or statement ofcompliance with an identifiedmetrological specification(b)
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5.10.2, 5.10.4(cont.)
- evidence that themeasurements are traceable(c)
if a statement of compliance witha specification is made, theclauses of the specification whichare met or not met must beidentified (5.10.4.2)
where a statement of complianceis made omitting themeasurement results and
associated uncertainties, thelaboratory must record and retainthose results (5.10.4.2)
the uncertainty of measurementmust be taken into account whenstatements of compliance aremade (5.10.4.2)
calibration results before andafter adjustment or repair, ifavailable, must be reported
(5.10.4.3)
calibration certificates or labelsmust not contain anyrecommendation on thecalibration interval except whenrequested by the customer(5.10.4.4)
Opinions andinterpretations
5.10.5
Are not permitted on test reportsunless written authority has beengranted by NATAs Chief Executive
except for Medical, Veterinary andForensic testing
Testing andcalibrationresults obtainedfromsubcontractors
5.10.6
results of tests performed bysubcontractors must be clearlyidentified
where calibration work has beensubcontracted, the laboratoryperforming the work must issuethe calibration certificate to thecontracting laboratory
Electronictransmission of
where results are transmittedelectronically or electromagnetically
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results
5.10.7
the requirements set out in theStandard must be met
Amendments totest reports andcalibrationcertificates
5.10.9
amendments to a test report orcalibration certificate after issuemust be in the form of a furtherdocument or data transfer andinclude reference to the originalas detailed in the Standard andmeet the requirements of NAR
when a complete new test reportor calibration certificate isrequired, it must be uniquelyidentified and include a referenceto the original it replaces