IST 645 Managing Information Technology Projects

Semester: Fall 2011 Instructor: Tom Uva Class date/time: Tuesdays 5:00pm – 7:45p.m. Phone: 315.457.2510 (Home) Class location: Shaffer 203 E-mail: tuva@twcny.rr.com Office hours: by appointment

Course Objectives This is an introductory undergraduate and graduate level course in the management of Information Technology projects. Specifically, we will be focusing on the different knowledge areas of Project Management in addition to providing exposure to the individual components of the project lifecycle. During the second half of the semester, we will then learn how to apply these knowledge areas against the different phases of the project lifecycle. The primary objectives of this course are for the student to;

• Achieve a strong understanding of the different knowledge areas that are required when managing an Information Technology (IT) project.

• Understand the content & sequencing of the necessary phases of the project lifecycle. • Enable students to leverage the simultaneous use of the PM knowledge areas and the

PM lifecycle components in ways that increase the probability of project success. • Prepare you for industry

Text and Readings There are three required textbooks for the course (listed below). These books are available through the Orange Bookstore in the Marshall Square Mall and via the internet at Amazon.com or other online book retailers. Throughout the semester, students will be provided with supplemental reading material and case studies. Students will also be encouraged to find and share current material concerning the management of IT related projects from journals, periodicals, and the Internet. Required texts: Guide to the Project Management Body of Knowledge (PMBOK) – Fourth Edition by: The Project management Institute ISBN: 978-1-933890-51-7 Publisher: Project Management Institute publishing division Year published: 2008 Information Technology Project Management – Sixth edition By: Kathy Schwalbe ISBN: 0-324-78692-1 Publisher: Thomson Learning Date published: 2009

IST 645 Managing Information Technology Projects

Required texts (cont.): Software Project Survival Guide By: Steve McConnell ISBN: 1-57231-621-7 Publisher: Microsoft Press Date published: 1998 Please contact me if you are interested in intermediate and/or advanced level texts Class schedule for readings, assignments & focus areas: Class Deliverables/Items Due Readings to be completed Focus areas Class 1 No reading assignment Introduction to Project Management Class 2 Individual assignment #1

due PMBOK ch 1-3, Schwalbe ch 1-3PMBOK ch 4, Schwalbe ch 4

PMBOK overview Project Integration Management

In class Quiz #1 Class 3 Finalize team assignments PMBOK ch 5, Schwalbe ch 5 Scope Management In class Quiz #2 PMBOK ch 6, Schwalbe ch 6 Time Management Class 4 In class Quiz #3 PMBOK ch 7, Schwalbe ch 7 Cost Management PMBOK ch 8, Schwalbe ch 8 Quality Management PMBOK ch 9, Schwalbe ch 9 HR Management Class 5 In class Quiz #4 PMBOK ch 10, Schwalbe ch 10 Communications Management PMBOK ch 11, Schwalbe ch 11 Risk Management Class 6 Case study #1 due PMBOK ch 12, Schwalbe ch 12 Procurement Management In class Quiz #5 Supplemental readings Vendor management (Time permitting) Conflict/Issue Management (Time perm.) Case study review

Mid-term review Class 7 Mid-term exam Class 8 Progress report #1 due McConnell ch 1-5 Project lifecycle overview Project team updates Mid-term exam review

IST 645 Managing Information Technology Projects

Class schedule for readings, assignments & focus areas (cont.): Class Deliverables Readings to be completed Focus areas Class 9 Project team updates McConnell ch 6-9 Pre-launch Schwalbe appendix A Launch

Class 10 Case study #2 due McConnell ch 10-13 Requirements analysis Project team updates Schwalbe appendix D Design review Case study review Class 11 Progress report #2 due McConnell ch 14, 15 & 16 Construction Project team updates Testing Training Class 12 Project team updates McConnell ch 17, 18 & 19

Implementation Operate/maintain Close-out

Class 13 Final project presentations

All assignments and readings are to be completed prior to the beginning of class as referenced above or, in the case of additional individual assignments, as assigned during the semester. Grading Final grading for the course will be distributed as follows: In class quizzes * 10% Class participation** 10% Case studies 20% Individual assignments*** 10% Mid-term exam 20% Team projects 30% * Quizzes – There will be a total of 5 quizzes given in the first half of the semester. The quizzes will be given at the end of class. You will be given 10 minutes to complete each quiz. The lowest of these quiz grades will be dropped. Make up quizzes will not be given for any unexcused absences, any instances of arriving late to class, or the first excused absence. If you have an additional excused absence a makeup quiz will be given. ** A note on class participation & attendance – due to the anticipated level of class discussion and group interaction that will occur during the semester, a significant amount of the value that you will receive from this class will be obtained in class, during scheduled class hours. Therefore, it is essential that you be in class, each week, to participate in these activities. Any student missing 3 or more classes will be subject to 0% credit in the area of class participation for the semester. This will be enforced regardless of the amount of participation observed during the other classes in the semester. Additionally, it is the responsibility of each student to sign-in each week of class, as an official record of attendance. Students will only be allowed to sign-in for the current week of class & “retro-active” updating of attendance records is not permissible. In order for an absence to be considered by the instructor for an excused occurrence, pre-notification is required and an electronic e-mail message must be sent to both the instructor & the class assistant. This message must be time stamped no later that 3:00 pm (eastern time) the day

IST 645 Managing Information Technology Projects

of class and clearly identify the reason for missing class. Additionally, consideration will only be given to requests specifying work related travel or personal illness. *** Individual assignments – individual assignments may be scheduled and/or made on an ad-hoc basis. These may include, but are not limited to; team proposals, project status reports, peer reviews, project team updates, etc. Typically individual assignments do not receive a letter grade and will receive a credit or no credit designation. Late submission of work All assignments, unless otherwise stated, are to be submitted at the beginning of class on the day due. Assignments that are received after the commencement of class will be subject to the following late penalties;

• Non-graded individual assignments = 0% credit • Non-graded team assignments = 0% credit for all team members • Graded individual assignments = one full letter grade for every calendar day late • Graded team assignments = one full letter grade for every calendar day late for all team

members Policy on earning extra credit The ability to earn “extra credit” or perform supplementary work (i.e. make-up assignments) will not be allowed for this class. All grading will be determined based on the grading structure and penalty constraints outlined above. Prerequisites This course assumes that students have had no academic or practical experience in project management. Therefore, there are no prerequisites for this course. Students who do have project management experience will be expected to contribute their experiences & insights so that we can benefit from the additional perspectives of other PM practitioners. Learning Management System (LMS) Effective fall 2011, the iSchool transitioned its learning management services from a locally administered system to the centrally supported SU Blackboard system. This system is our primary delivery vehicle for online instruction and it serves as an important supplement to an increasing percentage of on-campus courses. We strongly encourage you to incorporate Blackboard into your course and we have extensive staff expertise to help you find the right blend between traditional and online instruction. For information about Blackboard in the iSchool, see

https://answers.syr.edu/display/ischool/iSchool+BlackBoard+Resources

For assistance with online course development, contact Peggy Brown (pbrown01@syr.edu; 315-443-8144). If you or your students need to report problems on the Blackboard System, the best way to get the fastest possible response is to submit a trouble ticket at http://ischool.syr.edu/it/. Click on the Get Help button. It’s quick and easy. FERPA The Family Educational Rights and Privacy Act of 1974 (FERPA) and SU’s FERPA institutional policy (http://supolicies.syr.edu/studs/ferpa.htm) set forth requirements regarding the privacy of student records. Federal regulations and University policies are fairly complex, but in general, you

IST 645 Managing Information Technology Projects

should err on the side of caution whenever dealing with issues of student privacy. Specific questions may be directed to the iSchool Student Services office or to the Registrar’s Office (443-3535). Statement of Academic Integrity The academic community of Syracuse University and of the School of Information Studies requires the highest standards of professional ethics and personal integrity from all members of the community. Violations of these standards are violations of a mutual obligation characterized by trust, honesty, and personal honor. As a community, we commit ourselves to standards of academic conduct, impose sanctions against those who violate these standards, and keep appropriate records of violations. The academic integrity statement can be found at: http://supolicies.syr.edu/ethics/acad_integrity.htm Students with Disabilities If you believe that you need accommodations for a disability, please contact the Office of Disability Services (ODS), http://disabilityservices.syr.edu, located in Room 309 of 804 University Avenue, or call (315) 443-4498 for an appointment to discuss your needs and the process for requesting accommodations. ODS is responsible for coordinating disability-related accommodations and will issue students with documented disabilities Accommodation Authorization Letters, as appropriate. Since accommodations may require early planning and generally are not provided retroactively, please contact ODS as soon as possible. Updated 8/21/2011