it’s a uper bank!...data is the new oil "data ini adalah jenis kekayaan baru. saat ini data...

Theodorus endjaja

It’s a uper Bank!

“

Theodorus Sendjaja

I am a BankerI am sharing my personal experience

and knowledge. I do not represent the banking

institution where I work.The Fintech brands/ institutions in this presentation are for illustration only.

“

Source: "Indonesian Banking Statistics - Vol. 18, No. 2, January 2020 ", Financial Services Authority

The number of bank offices in Indonesia has declined since 2016

“Changes In How People Do Banking

“The changes of banking transactions from Branch to

Electronic Channel

“

Source: "Indonesian Banking Statistics - Vol. 18, No. 2, January 2020 ", Financial Services Authority

The bank's business still growing

“Porter’s Five Force Model

Challenge

The Bank

#1

#6 Regulation• The Bank is protected by regulations

#1 Brand & Reputation• The bank has a brand and reputation

#4 Customer Base

Advantages of Bank

#5 Customer Behavior Data• The bank has customer behavior and

activity data

#3 Infrastructure

#2 Trust

The Fintech

#2

“Fintech:

stands for financial and technology which means technological innovation to improve and automate the delivery and use of financial services

It primarily works by unbundling offerings by such firms and creating new markets for them.

Startups disrupt incumbents in the finance industry by expanding financial inclusion and using technology to

cut down on operational costs

Fintech Category

Fintech

Peer to Peer

Crowdfunding

Market

Aggregator

Payment,

Settlement &

Clearing

Risk &

Investment

Management

E-Commercea threat tochallenge

usurp entrenched

more nimble, serving underserved segment, providing faster and better service

“Peer-to-Peer (P2P) Lending:It is a fintech service that offers mediation between investors and borrowers where anyone can easily

borrow money even if they do not have an account at a bank

“Crowdfunding:A mass financing or joint venture, very useful for more

effective and efficient online fundraising such as helping disaster victims, sick people or funding a work

“Market Aggregator:

Fintech acts as a comparison of financial products where Fintech will collect financial data as a user reference

“Payment, Settlement & Clearing: Fintech in this category is payment gateway and e-wallet. These Fintech activities are overseen by Bank Indonesia because the payment system is under the

responsibility of Bank Indonesia

“Risk & Investment Management: Fintech in this category helps users to get investment

products that best match the preferences offered. There is also asset management that will help business

operations be more practical

“E-Commerce:

The activity of electronically buying or selling of products on online services

use highly technologies such as mobile commerce, electronic funds transfer, supply chain management, internet

marketing, online transaction processing, electronic data interchange (EDI), inventory management systems,

and automated data collection systems.

“

Source: “Fintech development and regulatory frameworks in Indonesia ", https://www.adb.org/sites/default/files/publication/532761/adbi-wp1014.pdf

https://www.adb.org/sites/default/files/publication/532761/adbi-wp1014.pdf

Machine Learning

Technological Innovation in Fintech Artificial

Intelligence

Predictive Behaviour Analytics

Data-driven Marketing

Chatbotsbetter

manage their financial operations, processes, and lives by utilizing specialized software and algorithms

“

Artificial intelligence refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. The term may also be applied to any machine that exhibits traits associated with a human mind such as learning and problem-solving.

Artificial Intelligence

“

is the concept that a computer program can learn and adapt to new data without human interference. Machine learning is a field of artificial intelligence (AI) that keeps a computer’s built-in algorithms current regardless of changes in the worldwide economy.

Machine Learning

“

A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-

speech, in lieu of providing direct contact with a live human agent

“

A process by which marketers gain insights and trends based on in-depth analysis informed by numbers.Data-driven marketing refers to strategies built on insights pulled from the analysis of big data, collected through consumer interactions and engagements, to form predictions about future behaviors.

“encompasses a variety of statistical techniques from data mining, predictive modelling,and machine learning, that analyze current and historical facts to make predictions about future or otherwise unknown events

Predictive Behavioral Analytics

#3 Flexible• Fintech has more flexibility in organization

and procedures

#1 Innovative• Fintech is more innovative and mastering

technology

#4 Interactive

Advantages of Fintech

#2 Faster• Fintech releases products faster so that

customers can use them immediately

#5 Various Apps

#6 Disruption Thinking

#7 Design Thinking

Challenge

The uper Bank

#3

“The Industry 4.0 is expected to occur in 2025.

Digital Ecosystem & Finance Ecosystem

2025

Source: Indonesia Payments System Blueprint 2025 – Bank Indonesia

Indonesia Payment System Blueprint

2025

Indonesia Payment System Blueprint 2025 comes as a solution to response the Digital Challenges



2025Vision 2025


Indonesia Payment System Blueprint 2025 – Bank Indonesia


2025


Open Banking

“Application Programming Interface”

Open Banking using Application Programming Interface (API) as one of the important initiatives in Indonesia Payment

Systems Blueprint 2025


Data is the New Oil

"Data ini adalah jenis kekayaan baru. Saat inidata adalah new oil, bahkan lebih berhargadari minyak. Data yang valid menjadi salah

satu kunci pembangunan,"

Joko Widodo – Presiden Republik Indonesia


Digital Banking

“How to do the digital banking transformation?


Do we integrate fintech partners to

simplify our customers’ dalily

lives?

What key digital capabilities do we need to achieve

that?

Why will digital-savvy customers

choose to do business with us?

Howdistinguish

Digital Bank

Customer Profile/ Data is necessary for digital

transformation in terms of advancing

organization goal’s and strategy

Digital transformation to be inclusive financial

institution (open banking strategy)

Collaboration and integration with Fintech

startups to meet digitalization synergy

by embracing

collaboration, openness and data are strategic keys to a digital bank

Digital Bank

“

Be a fast fish, agile

• Team, Technology,

Process

• New Model of Customer

Engagement using Big

Data

"There is no global

player that can

control the business

of the entire world“

Partnership or Invest

(or buy it… we have

the money)

Data Infrastructure Should

Become a Profit Center

• Open banking

strategy for

sharing economy

• Embracing

openness (API)

Open

AcceptanceData is a Key for

Competitiveness

Partnership/

CollaborationDigital is a Core Value

Business Strategies“Embracing

Collaboration &

Integration”

“Embracing

Openness” “Digital Data” “Digital Culture”

“

An actionable digitalization model for open banking by leveraging innovative

technology with data

Digital Transformation from Bank to Super BankBank thinks and doing business like Fintech

is the solution to meet the digital challenges and opportunities in

the next Digital Finance Ecosystem

THANK YOU

Theodorus endjaja

it’s a uper bank!...data is the new oil "data ini adalah jenis kekayaan baru. saat ini data...

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