jci e commerce kinan bahnassi

8/8/2019 JCI e Commerce Kinan Bahnassi

1/37

UNDP

[email protected]

27 June 2010
mailto:[email protected]:[email protected]:[email protected]


2/37

INTERNETNetwork of networks

E-Com

merce-Kina

nA.Bah

n assi


3/37

2009 WORLD COMMERCE REPORT2009 WORLD COMMERCE REPORT

How long to reach 50 milusers globally?Radio in 30 years;TV in 10 years;Internet by 1 year

E-Comme

rce-Kina

nA.Bahna

ssi


4/37

INTERNET USERS IN THE WORLD -INTERNET USERS IN THE WORLD -

20092009

Source: UNCTAD 2010

E-Comme

rce-Kina

nA.Bahna

ssi


5/37

WORLD INTERNET USERSWORLD INTERNET USERS

DISTRIBUTION 2009DISTRIBUTION 2009

Source: UNCTAD 2010

E-Comme

rce-Kina

nA.Bahna

ssi


6/37


7/37

MIDDLE EAST AND INTERNETMIDDLE EAST AND INTERNET

USAGE - 2009USAGE - 2009

Source: UNCTAD 2010

E-Comme

rce-Kina

nA.Bahna

ssi


8/37

INTERNET DEVELOPMENTS ININTERNET DEVELOPMENTS IN

SYRIASYRIA

Broadband, ADSL, 3G, and wireless Internetaccess are growing and the price is dropping.

One of the fastest growing in the region

Public access to internet through Libraries andCyber Cafs are increasing rapidly.

Internet access in universities (Public / Private)

Variety of ISPs for prepaid Internet Cards

Access to the internet through Mobile Phones.

E-Comme

rce-Kina

nA.Bahna

ssi


9/37

IMPORTANT DEFINITIONSIMPORTANT DEFINITIONS

E-Com

merce-Kina

nA.Bah

n assi


10/37

IMPORTANT DEFINITIONSIMPORTANT DEFINITIONS


11/37

WHY E-WHY E-COMMERCE?COMMERCE?

E-Comme

rce-Kina

nA.Bahna

ssi


12/37

SEVEN UNIQUE FEATURES OFSEVEN UNIQUE FEATURES OF

E-COMMERCEE-COMMERCE

E-Comme

rce-Kina

nA.Bahna

ssi


13/37

WORLD TRANSACTIONS B2BWORLD TRANSACTIONS B2B

2003 2005 2007

World merchandise trade

World B2B e-transactions

7.28

8.88

10.4

3.6

7.8

13.1

Source: WTO World Trade Report 2008

E-Comme

rce-Kina

nA.Bahna

ssi


14/37

E-COMMERCE DEVELOPMENTS INE-COMMERCE DEVELOPMENTS IN

SYRIASYRIA

E-commerce revolution is still beginning in Syria More and more people and businesses are using the

Internet to conduct commerce Few products and services come online

Broadband and wireless Internet access are growing New business models based on social technologiesThe E-commerce gives SMEs the same tools as large

companies use to do business. Weak competition

Excellent substitute for many servicesTool for enhancing national competitiveness Creating more job opportunities

E-Comme

rce-Kina

nA.Bahnassi


15/37

WHAT IS E-COMMERCEWHAT IS E-COMMERCE

E-Commerce is the electronic exchange of:

GoodsGoodsServicesServices

InformationInformationMoneyMoney

E-Comme

rce-Kina

nA.Bahnassi


16/37

E-COMMERCE MATURITY MODELE-COMMERCE MATURITY MODEL

3 LEVELS OF DEVELOPMENT3 LEVELS OF DEVELOPMENT

i-CommerceProducts Information available on the web,Buying and selling on the usual channele.g. telephone, and fax

c-Businessc-BusinessIntegrating/Collaborating withthe back office informationsystems,and connecting with business

partners

t-CommerceOrdering the products online(transaction),E-Payment could be available online.

1.

3.

2.


17/37

E-COMMERCE CATEGORIESE-COMMERCE CATEGORIES

E-Comme

rce-Kina

nA.Bahnassi


18/37

E-COMMERCE DEVELOPMENTSE-COMMERCE DEVELOPMENTS

E-Comme

rce-Kina

nA.Bahnassi

THINGS YOU NEED TO KNOWTHINGS YOU NEED TO KNOW


19/37

THINGS YOU NEED TO KNOWTHINGS YOU NEED TO KNOW

ABOUT SUCCESSFUL E-ABOUT SUCCESSFUL E-

COMMERCECOMMERCE

E-Comme

rce-Kina

nA.Bahnassi


20/37

E-COMMERCE BUSINESS MODELE-COMMERCE BUSINESS MODEL

E-Comme

rce-Kina

nA.Bahnassi


21/37

DIFFERENT BUSINESS MODELSDIFFERENT BUSINESS MODELS

E-Comme

rce-Kina

nA.Bahnassi


22/37

E-COMMERCE BUSINESS MODELSE-COMMERCE BUSINESS MODELS

CONT.CONT.

E-Comme

rce-Kina

nA.Bahnassi


23/37

THE E-COMMERCE APPROACH ISTHE E-COMMERCE APPROACH IS

TO GIVE PEOPLE:TO GIVE PEOPLE:

What they want,Where they want it,

When they want it.

W W WW W Wis purely incidental!

E-Comme

rce-Kina

nA.Bahnassi


24/37

VALUE OF E-COMMERCEVALUE OF E-COMMERCE

E-Comme

rce-Kina

nA.Bahnassi


25/37


E-Comme

rce-Kina

nA.Bahnassi


26/37


E-Comme

rce-Kina

nA.Bahnassi


27/37


E-Comme

rce-Kina

nA.Bahnassi


28/37


SupplierProduce

rWholesaler

Retailer

Customer

Supplier ProducerWholesaler Retailer

Customer

SupplierProduce

rWholesaler

Retailer

Customer

SupplierProduce

rElectronic Intermediation

Customer

Traditional Supply Chain

Disintermediation

Re-intermediation


29/37


In order to business to survive, it needs to changetheir business from traditional and product drivenbusiness to more customer centric business.

Business has to expand to new markets (local and

international) Business has to differentiate it self more often

than before.

Business has to maximize the trade off betweenefficiency and effectiveness.

Business has to focus on profitable segments

E-Comme

rce-Kina

nA.Bahnassi


30/37

IMPORTANCE OF E-COMMERCEIMPORTANCE OF E-COMMERCE

BUSINESSESBUSINESSES

Proportionally low venture capital

Greater economic empowerment throughdirect market access (disintermediation cutmiddleman)

More technical skills acquired as a result

Reaching consumers anywhere and anytime.Just in time feedback

E-Comme

rce-Kina

nA.Bahnassi


31/37

PERSONALIZATIONPERSONALIZATION

Nike ID DesignYOUR own Nike shoes

Dell BuildYOUR own computer

Hallmark DesignYOUR own greeting card

1800-Flowers DesignYOUR own flowersbouquet Wedding Planer PlanYOUR own wedding Expedia PlanYOUR vacation

Priceline NameYOUR own price

E-Comme

rce-Kina

nA.Bahnassi


32/37

BARRIERS TO E-COMMERCE INBARRIERS TO E-COMMERCE IN

SYRIASYRIA

Infrastructure: Limited quality ofcommunication and services

Rural Access: Still problematic Illiteracy: Literacy needed for using Internet,

especially among older people/women inrural areas Digital Literacy: Still low Policies: enabling environment and

regulations

E-Comme

rce-Kina

nA.Bahnas

si


33/37

ENABLING ENVIRONMENTSENABLING ENVIRONMENTS

E-Comme

rce-Kina

nA.Bahnas

si

INFRASTRUCTURE:Access to Technology & Connectivity,Telecommunication Infrastructure, &Supporting E-Services

SOCIO-ECONOMIC:Business Environment, Consumer andBusiness Practices, & Social andCultural

Characteristics

LEGAL:GovernmentalPolicies andSupport, &LegalEnvironmentand Practices

COUNTRY-WIDEACCEPTANCE &

DIFFUSIONof E-COMMERCE


34/37

E-COMMERCE MAJORE-COMMERCE MAJOR

REQUIREMENTSREQUIREMENTS

Security - Encryption and decryption

Authentication - Digital signatures digitalsignatures and electronic contracts

Consumer protection - In an electronicmarket

Intellectual property rights Protection to theinnovator's ideas

Electronic payments Involving CentralBanks in e-Commerce policy development

E-Comme

rce-Kina

nA.Bahnas

si


35/37

Finally

Technology is the answer, then

what is the question?

Today, technology has changed, but

the question hasnt.

E-Comme

rce-Kina

nA.Bahnas

si


36/37

WHAT MAKESWHAT MAKES

YOUR BUSINESSYOUR BUSINESSFAST, FLEXIBLE,FAST, FLEXIBLE,

EFFECTIVE ANDEFFECTIVE ANDEFFICIENT?EFFICIENT?

E-Comme

rce-Kina

nA.Bahnas

si


37/37

Be the change you wish tosee in the world

M. GANDHI

Thank YouKinan A. Bahnassi

jci e commerce kinan bahnassi

Documents