jisc student digital experience tracker webinar 28 nov 2017

Student Digital Experience Tracker 2018 Helen Beetham, Sarah Knight & Tabetha Newman

28/11/2017

Overview of today’s webinar

»Background to the tracker

»The tracker pilot 2018

»European perspective

»How to get involved

Questions and comments throughout – please raise your hand to speak or just contribute in the chat window

27/06/2017

Introducing the tracker team

27/06/2017 https://www.jisc.ac.uk/rd/projects/student-digital-experience-tracker #digitalstudent

Jess Francis ,Research manager, Jisc

Ruth Drysdale, Seniorco-design manager, Jisc

Sarah Knight, Head of change:student experience, Jisc

Tabetha Newman, Jisc and BOS Consultant

Mike Gulliver,BOS team

Helen Beetham,Jisc Consultant

Introducing yourselves…

»In the chat window, please introduce yourself by name, role, institution, and country you are based.

»Then please say something about why you are interested in the tracker.


A short history of the trackerSarah Knight & Helen Beetham


»Reviewed students’ expectations and experiencesof the digital curriculum, environment and services:

»in HE (2013-2014)

»among school leavers (2014)

»in FE (2014) and in the adult and skills sector (2015)

»among online learners (2016)

http://digitalstudent.jiscinvolve.org

The UK ‘Digital Student’ project

Towards the student digital experience tracker

From consultations with universities we found:

› interest in the ‘digital student’ findings but…

› desire to engage with their own students

› existing instruments, surveys and qualityprocesses did not address digital experience

› new instrument needed: – research-based, credible– easy to administer, actionable results– standardised but customisable

Find out more: http://ji.sc/student-tracker

http://ji.sc/student-tracker

What the tracker is:

1. A tried and tested student survey, made up of:

› Closed questions that can be benchmarked

› Open questions giving information for local analysis

› The opportunity to add or customise further questions

2. A student engagement process, governed by our guidance:

› Engage students in planning & communicating the project

› Encourage students to complete the survey

› Engage students in other conversations about their digital experience

› Work in partnership with students to respond to the findings

3. A Community of Practice around the tracker process and findings

Development and piloting

» Initial questions based on ‘digital student’ findings and sector consultations (2016)

» Closed pilot with 24 selected institutions (2016)

» Open pilot with 85 self-selecting institutions, including 10 non-UK based universities (5000 responses) (2016-17)

» Multi-strand evaluation – data analysis, surveys, interviews

Evaluation findings 2017

1. Survey instrument is robust

2. Universities value the process:» Actionable evidence about student digital experience

» Benchmark against other universities, monitor change over time, and compare groups of students

» Better informed decisions about investments inthe digital environment and digital CPD

» Support for student engagement

» Bring stakeholders together to have a coherent conversation, including with other universities

» Demonstrate quality enhancement & student engagement


Evaluation findings 2017

3. Interest in our aggregated findings for the UK HE sector

» Range of briefings for stakeholders in universities & policy-makers(1725 views, average read time of 04:30)

» interest from external agencies

» opportunities for further research& foresight

» lessons for further development of the tracker

» Reports available fromhttp://bit.ly/jisctracker17http://bit.ly/tracker17brief

http://bit.ly/jisctracker17

http://bit.ly/tracker17brief

Data findings 2017

» Digital access and ownership

» Digital skills and practices

» Digital learning on course and beyond (personal study habits)

» Attitudes and feelings about digital technology in learning

» Students’ tips for other students

» Students’ recommendations to their institution

What’s your no.1 reason for using the tracker?

A. Gather evidence about the student digital experience

B. Show that we are engaging with students and responding to their feedback

C. Evaluate ourselves against other institutions, or in relation to the aims of a specific initiative

D. Enjoy the benefits of an international community of practice e.g. shared data and analysis

What’s your no.1 reason for using the tracker?

Tracker open pilot 2018Helen Beetham & Sarah Knight

18/10/17 #digitalstudent http://bit.ly/trackerguide

New for 2018

» Refinements to student questions

» Contextualising data collected at organisational level

» Review panels (UK) to support analysis and reporting

» Option to send out individualised links

» More customisation

» (Potentially) more benchmarkinggroups

» Updated guidance, webinars, FAQsjiscmail community etc

» [email protected]/10/17 #digitalstudent http://bit.ly/trackerguide

mailto:[email protected]

New in the question set»New structure for users with clearer navigation

»Digital on my course:› questions about digital environment now core

› new questions on teaching spaces, course software

»Attitude to digital learning› new question on preference for independent/group work

› new question on ‘how much digital…?’

»Clearer questions on support and preparation to learn

»Two new questions (key/summary metrics?):› Overall satisfaction with digital environment

› Overall satisfaction with digital learning and teaching18/10/17 #digitalstudent http://bit.ly/trackerguide

2018 Tracker


Taking part as a non-UK university

› Use of the HE survey and online survey is fully discounted this year

› Access to BOS licence to run the Tracker until July 31 2018

› Access to all the guidance and support available to UK participants

› Allocation to a benchmarking group (if enough sign up)

› Your lead contact (and others on request) will be added to a mailing list for discussion of the tracker. You can opt out of this at any time.

› We can provide translation of the survey questions into a number of other languages. You will be asked about your needs when you sign up.

› (In return) we will ask for feedback about your experience

› Use of the tracker in BOS will be charged for after July 2018: signing up to run the tracker this year does not commit you to taking part again

Timeline

› Sign up before 30th April 2018

› Run the survey in any two- or three-week period after this.

› All responses must be recorded and surveys closed by 31st May 2018

› You have access to your data until 31 July 2018

Questions?


Next steps

» Sign up for 2018 Tracker by 30th April 2018: http://bit.ly/trackersignup18

» Join the tracker mailing listhttp://jiscmail.ac.uk/jisc-digitalstudent-tracker

» See project website: http://ji.sc/student-tracker to download new briefing booklet and reports

» Non-UK info http://bit.ly/trackernonUK

» Guidance materials http://bit.ly/trackerguide

» Follow our blog: https://digitalstudent.jiscinvolve.org

» Follow #digitalstudent and @jisc

» Contact for tech support: [email protected]

http://bit.ly/trackersignup18

http://jiscmail.ac.uk/jisc-digitalstudent-tracker

http://ji.sc/student-tracker

http://bit.ly/trackernonUK

http://bit.ly/trackerguide

https://digitalstudent.jiscinvolve.org/

mailto:[email protected]

jisc student digital experience tracker webinar 28 nov 2017

Education