john g. minor, cgc : cfm corporate president - complete, inc · 3 : jgm cv : august 2016...

1 : JGM CV : August 2016

John G. Minor, CGC : CFM

Corporate President : Complete, Inc.

dba Complete General Contractors, Inc. Mailing Address: Florida CGC #061674

14 Live Oak Drive : Suite 1 Post Office Box 1496

Gulf Breeze, Florida 32561 Gulf Breeze, Florida 32562

[email protected] Office – 850.932.8720 : Mobile 850.377.5423

John G. Minor president of Complete, Inc. serves the insurance and claims industry in a variety of

roles throughout the majority of the country. He provides for complex appraisal and umpire services

on commercial, residential, industrial and municipal properties. Mr. Minor has been involved as an

appraiser for insurers and policyholders in numerous matters over the years. In addition, he has been

the umpire, both appraiser-appointed and court-appointed, in a vast range of property disputes.

The company also operates as a general contractor providing hard construction services to all types

of construction including premium residences, multi-family residential, commercial properties,

universities and historic structures. Complete also has a special role as an expert witness with trial

experience in large loss construction defect, wind v flood claims and land use issues. We are proud

to serve on several steering committees for building sciences and teach for a number of professional

educators and national non-profit organizations.

LICENSURE North Carolina General Contractor - Unlimited Building #42065 : Licensure Date - 1998

Licensed for industrial, commercial and residential projects; unlimited as to the type or size of any

one project. Pursuant to the guidelines of the North Carolina Licensing Board, a “general contractor”

is any person, firm or corporation that pursues to construct, superintend or manage on behalf of a

non-licensed entity the construction of any project where the cost of the undertaking is $30,000 or

more. Licensing is for a period of one year; all licensed contractors must meet eligibility

requirements and file with the State of North Carolina annually. South Carolina General Contractor - Building #G113511 : Licensure Date - 2002

Licensed for commercial and residential projects. Licensing in the State of South Carolina is regulated by the South Carolina’s Contractors’ Licensing Board under the Department of Labor, Licensing and Regulation. Annual filings are required by the state for continuance of compliance; renewal periods are for a period of one year.

mailto:[email protected]


LICENSURE con’t

Florida General Contractor – Class A Unlimited Certified GC #061674 : Licensure Date - 2000

The Florida Department of Business & Professional Regulation regulates state contractors in the

State of Florida; a certified General Contractors in under Division I. Qualifying exams in Division

I have three parts: Business and Finance, Contract Administration and Project Management. To

become a licensed certified contractor, an applicant must pass all parts of the exam, meet

education/experience requirements, obtain worker's compensation coverage and demonstrate

financial responsibility. Continuing education is required for compliance; every two years, a

certified general contractor must complete 40 hours of continuing education and file with the State

of Florida in order to maintain licensing.

Louisiana Department of Insurance – Insurance Appraiser : Licensure Date - 2014

The Louisiana Department of Insurance works to balance the spectrum of insurance consumers and

the insurance industry. This agency is part of a nationwide system, which is designed to protect

policyholders and serve the greater public. Through the National Association of Insurance

Commissioners [NAIC], standards and best practices are established to protect consumers, as well

as, provide a viable insurance marketplace. One of the functions of the Louisiana Department of

Insurance is provide qualified appraisers to serve throughout the state. Licensure is granted only

upon approval of the agency; John Minor was approved as a licensure in 2014.


CERTIFICATIONS

Umpire Certification: The WIND Umpire Certification program was the first curriculum devoted

to training professionals who serve as Umpires in property insurance appraisals. It was developed

in 2003 by a group of attorneys, adjusters and consultants; this program seeks to enhance the

professionalism of those offering Umpire services. The program, which offers both a WIND

Umpire Certification Program and an Umpire Advanced Training/Recertification class, is also a

valuable tool for those wanting to further their understanding of the insurance appraisal process.

Both classes have been taught to hundreds of professionals since the first class in 2003. Certified Floodplain Manager: The Association of State Floodplain Managers has established a

national program for professional certification of floodplain managers. The program recognizes

continuing education and professional development that enhance the

knowledge and performance of local, state, federal and private- sector

floodplain managers. The role of the nation's floodplain managers is

expanding due to increases in disaster losses, the emphasis being placed

upon mitigation to alleviate the cycle of damage-rebuild-damage, and a

recognized need for professionals to adequately address these issues. This

certification program provides the foundation for ensuring that highly

qualified individuals are available to meet the challenge of breaking the

damage cycle and stopping its negative drain on the nation's human, financial and natural resources.

HazMat Certified OSHA Hazwoper: In compliance with OSHA 29 CFR 1910.120 regulations,

(40 hour HAZWOPER regulations) this training is required for individuals who plan to work in

an area that is defined as a HAZWOPER Work Site. Upon successful completion of the course,

students will receive a certificate of completion accepted by regulatory agencies. Students must

complete a minimum of 40 hours of study time in order to satisfy part of the 40 hour HAZWOPER

certification requirement. In addition, an annual 8 hour recertification must be completed in order

to maintain this certification.

U.S. TSA Transportation Worker Identification Card (TWIC): TWIC is an identification

credential for all personnel requiring unescorted access to secure areas of MTSA regulated

facilities and vessels, and all mariners holding Coast Guard-issued credentials. Individuals who

meet TWIC eligibility requirements will be issued a tamper-resistant credential containing

the worker's biometric (fingerprint template) to allow for a positive link between the card and the

individual. (homeport.uscg.mil) Infrared Training Center - Thermographer FLIR B2 Building Diagnostics: The science of

infrared thermology allows one to instantly visualize and verify thermal performance. It is used in

forensic building science to solve moisture intrusion problems involving brick, stone, veneer,

synthetic stone and EIFS. Certification encompasses the knowledge of a building envelope, the

science behind an inspection, techniques for inspection and verification of findings; this

certification is offered by the Infrared Training Institute [ITC]. Department of Financial Services: Approved Continuing Education Instructor in numerous states

for each state’s respective State Department of Financial Services. This certification is achieved

through a board approval process based on education, industry knowledge base and past

presentation history. The states included are: New York, New Jersey, North Carolina, South

Carolina, Virginia, Georgia, Florida, Mississippi and Louisiana.


EXPERIENCE

11/1997 – Present

Complete General Contractors, Inc. - Pensacola, FL

Complete, Inc. – Wilmington, NC

Complete has provided for the successful restoration of building failures and the difficult repairs

originating from defective construction practices and materials. This is to include fire, wind, water,

mold and mildew and other unique challenges of a restoration contractor. Complete engaged in custom

building at the beaches including most notably Bald Head Island, Figure 8 Island, Destin and Pensacola

Beach, Florida. In addition to managing the business of Complete, Inc., John Minor teaches classes on mold and

mildew remediation, commercial fire losses, commercial roofing and the prevention of damages

through proper building practices. Mr. Minor also educates industry professionals on the effects

delayed work timelines after a large loss, the benefits of proper land use, stormwater management and

the current building codes. These classes are offered to attorneys, adjusters and construction industry

professionals, providing CEU credits in North Carolina, South Carolina and Florida. Mr. Minor has

been involved in the successful resolution of millions of dollars in property losses as an expert in

property claim lawsuits and disputes. His work is throughout the country, hired by both the plaintiff

and defense, for a fair appraisal of the issues at hand. The Florida entity, Complete General Contractors, Inc., provides restoration services for

policyholders, insurance companies, counsel and businesses throughout the Gulf Coast. Mr. Minor

has had experience in providing wind and flood damage repair to a number of businesses, residential

structures, multi-family units and on municipality buildings as a general contractor in Florida, North

Carolina and South Carolina. In other states, John Minor has had success working in the formal

appraisal process as an appraiser and umpire, as well as, an expert. The company has completed over

50 million dollars in hard construction and over 100 million dollars in alternative dispute resolution. 1/1997 – 11/1997

J.A.V. Inc. Builders - Wilmington, NC

Mr. Minor was an associate with this Wilmington general contractor; this large commercial builder was active in restoration work associated with the effects of Hurricane Fran and EIFS replacement.

10/1996 – 6/1997

Robert Lowery Roofing - Wilmington, NC

John Minor served as the general manager for this industrial, commercial and residential roofing

company. Robert Lowery Roofing [RLR] was a certified installer with several commercial roofing

product manufacturers. RLR had been John Minor’s sub-contractor while at Paul Davis Systems and

was happy to relocate with this fine company to help restore properties damaged by Hurricane Bertha

and Fran in and around Wrightsville Beach, North Carolina.


EXPERIENCE con’t 11/1995 – 9/1996

Paul Davis Systems - Pensacola, FL

Mr. Minor was an associate with Paul Davis Systems in the insurance restoration industry. John

attended the multi-week corporate school at the home office in Jacksonville, Florida and was trained

by the corporate staff of Paul Davis Systems; following this, he achieved a top sales classification.

PDS was the direct repair provider for a number of major insurance companies. While employed in

Pensacola, the office was recognized as Rookie Franchise of the Year. John managed the restoration

of many of his neighbors and friends homes in this time of recovery after Hurricane Opal on the

Panhandle of Florida.

1/1993 – 10/1995

Home Services Alliance - Tampa, FL

Home Services Alliance is a national franchiser of a home improvement referral service. Mr. Minor

worked in many capacities within the company. John eventually worked with the corporate office

in national accounts; his responsibilities included a variety of assignment such as job management,

subcontractor hiring and screening, sales, quality control and homeowner liaison. 1/1985 – 1/1993

Gulf Breeze Appliance - Gulf Breeze, FL

John Minor grew up in the family-owned business, Gulf Breeze Appliance. This company

specialized in the repair and service of damaged HVAC, electrical and plumbing systems in

residential and commercial buildings throughout Gulf Breeze and Pensacola Beach since 1971.


TRADE INVOLVEMENT & PROFESSIONAL TRAINING

2016 - Florida General Contractor’s License Certification

ADA Guidelines : General Site and Building Elements – The Americans with Disabilities

Act/Architectural Barriers Act Accessibility Guidelines of 2010 replaced the prior 1991 ADA

Guidelines and this updated accessibility mandate was the focal point of this class. Presented

by Ms. Rumanda Young, a Military Master Planner with the US Army Corp; this is a required

course for recertification and must be completed every two years.

Florida Statute Chapter 489 : Sections 101-114 - This interactive online course is based on

Title XXXII, Chapter 489, Sections 101-114 of the Florida 2006 Statutes, Regulation of

Professions and Occupations: Contracting. The purpose of Chapter 489 is to regulate the

construction industry for the health, safety, and well-being of the community, and help

prevent public financial losses due to unlicensed contracting. This is a core required course

for recertification and must be completed every two years.

2014 Florida Building Code Advanced 5th Edition – Utilizing the provisions enacted by the

Florida Building Commission, this study focuses on the mandatory accessibility guidelines

of the 2010 Standards for Accessible Design [SAD] and the ADA Title II Requirements.

Accessibility designs offered by new construction, as well as, in existing facilities is an

industry-wide concern and is being addressed by both state and local governments as noted

in this class.

ASHRAE 100 : Energy Efficiency in Existing Buildings – The purpose of this two-hour

course is provide an in-depth study on the protocols of ASHRAE 100 and how they relate to

Life Cycle Cost Analysis [LCCA] in pre-existing structures. This study looks at the guidelines

offered by both ASHRAE 100-2006R and ASHRAE 90.1; also studied were the alternative

design options that provide a net present value cost. The concepts of Building Modeling

Software, such as Trane TRACE, Carrier HAP and DOE II, were introduced for further

discussion. CDD features and the operational impact on a commercial building was also

presented. This course is designed to provide an open-dialog emphasizing the conformity of

existing structures to the energy efficient goals of the future.

Understanding Workers’ Compensation for Employers [V15] – This core-required course

explains what workers’ compensation insurance is and educates on the proper procedures to

follow in the event of an accident, and how implemented preventive measures can reduce

the occurrences of work-related incidents therefore controlling insurance costs. The course

focuses on the Florida Statutes of the FBC Chapter 440 regarding workers’ compensation;

the Family Leave Act and Americans with Disabilities Act. As with Chapter 489.

Completing the Mold Remediation – Based on the IICRC S520, which is the Standard Guide

for Professional Mold Remediation, the foundation of this curriculum is to educate on the

proper process of mold remediation. Focal points of instruction included the purpose of the

visual inspection phase, the critical components of mold remediation and the post-

remediation process. The curriculum is applicable to general contractors as it outlines the

purpose of setting end-goals for remediation projects, as well as, reduces one’s exposure to

liability.



2016 - Florida General Contractor’s License Certification con’t

Increasing Building Energy Efficiencies : Policies and Practice – Using ASHRAE 90.1 as

a basis, this educational course offered a brief history as to the development of policy as it

relates to energy conservation from the first Energy Policy Act voted in by former President

George Bush to the goal of Net Zero Energy Use, which is slated for 2030. Attention was

given to the current energy consumption guidelines, the leaders of innovative efficiency use

and planning for the future; this is an evolving aspect of building development that affects

everyone and will continue to do so.

Confined Spaces in Construction – Founded on the specific regulations of OSHA, this study

provides an over-view of the standards relating to confined spaces in the construction industry.

Covered are the specifications of what defines a confined space, permit required spaces and

the procedures relating to personnel activity within those areas. Also addressed was the scope

of fatalities related to confined space areas and the causes of those deaths. Proper training of

all personnel in the immediate area and in related ancillary places was another topic of study.

As reiterated in this class, personnel must be informed, equipped and trained in all aspects of

confine space operations as it affects not only their safety but the safety of those around them.

Construction Claims : Changed Work – In the course of any construction project, there are

many situations that effect the time and efficiency in which a job is completed. Often times,

these impacting situations can adversely affect the manner in which a job is done and

completed; there are financial burdens associated with both. This class offers a broad spectrum

of situations that create such situations. Regulations vary by state and the scale of a project;

however, as noted in this curriculum, it is the responsibility of all parties to be forthright with

all impacting situations. This is a formidable two-hour session covering many construction-

related situations.

Wind Mitigation : Roof Decking, Secondary Water Barriers and Gable End Bracing – This

course provides a review of the standards involving roofing and truss construction. It is based

on the FL Building Code regulations; areas of study included roof-to-wall connections, gable

end bracing versus hip roofs, fastening requirements and the protection of roof openings.

There was also discussion on the impacts of location as it relates to wind-borne debris regions.

Use of Steel in Design & Construction – Based on the increasing growth of the use of steel,

this course provided a brief on the type of steels used, the different applications for various

structures and the strength-to density ratios factored in the construction of new buildings. Also

explained were the varying properties of steel, steel’s abrasion resistance factors and its shape-

ability, which allows it to be used in multiple types of structural designs. Orthogonal grids, or

rectangular bays, are a major component in high-rise buildings and this was studied as well.

This class is a fundamental study of steel and its components and serves as a basis for

terminology and basic understanding of tis alloy product.



2016 - Association of State Floodplain Managers Certification

Design of Buildings for Coastal Flooding – The focus of this educational presentation was to

outline the various methods of foundation design in coastal areas. A study of ASCE 7-10 and

ASCE 24 identified how to properly design pile foundations; there was also a review of the

proposed changes to both of the ASCE guidelines. Best practice design, construction standards

and the limitations of these methodologies for pile foundation construction was the major focus

of this course.

Stream Restoration Level 4 – Mark Peterson, PE and M.ASCE, provided an in-depth study

on the correlation between the economic, social, cultural and environmental values in

relation to the preservation of the United States’ floodplains and upland areas. The process

of planning and advisory group functions were reviewed; this review included data

collection, identifying problems involving a stream corridor and the impact of existing

management activities. Communication of these findings and how they impact local

stakeholders was also outlines as a part of this study.

Flood Mitigation and Special Flood Hazard Areas – This 4-hour interactive course covered

the facts about flooding, the application of flood zones and the techniques used to mitigate

flood problems. David Chitester, a licensed PE, demonstrated the application of flood resistant

construction and the requirements of wet flood proofing.

2012/2016 - Hazardous Waste Operations and Emergency Response Certification

Completed and passed the exam for HAZWOPER Certification as required by Title 29 CFR

1910.120; this training is required for individuals who plan to work in an area that is defined as a

HAZWOPER Work Site and recertification is based on an annualized continuing education course

completion. Recertification Current through November 2016


Stormwater Pollution Prevention Plan [SWPPP] – Proper planning and implementation of

stormwater management was the key objective of this course. Methods of identifying

various pollutant sources and prevention strategies were discussed in detail and regulations

of stormwater runoff for manufacturing and construction sites were reviewed. Incorporating

this information, focus was given to compiling a Stormwater Pollution Prevention Plan.

Stream Restoration Level 3 – This course was the third in a series of studies that define the

issues and provided technical guidance in a variety of principles involving stream restoration.

Detail was given to the structural components of a stream corridor, their significance, and the

relation to the lateral elements used to define flow patterns. Ecological concepts as it relates to

the longitudinal elements of stream corridors was also studied in this application.

International Snapshot on Sustainable Infrastructures – Recognizing the complexities of

climate change and its impacts on infrastructure was the emphasis of this study. Some of

the changes reviewed were extreme weather events, rising temperatures, flooding and

droughts. Incorporated into the study was a review of aging infrastructure and its inability

to withstand extreme climate changes. Promoting sustainable change in transforming

infrastructure development was the key take away for participants of this study.


TRADE INVOLVEMENT & PROFESSIONAL TRAINING con’t

2015 - Association of State Floodplain Managers Certification con’t

How To Prepare a CRS Outreach Project – The Community Rating System, of CRS, is a

voluntary program of the NFIP, which began in 1990; this course provided a basis for

implementing three of the four outreach projects of the CRS: outreach projects for an entire

community, outreach projects for a floodplain and additional outreach programs. Having

completed this course, one will have the tools necessary to research, write and edit the

documentation to implement each of these three types of outreach programs.

Culvert Design for Fish Passage – This advanced study was presented by Mark Peterson, PE;

the core curriculum covered how culverts can often times function as barriers to fish and other

habitat. Data was reviewed on the proper design needs to incorporate considerations such as

length, slope and flow velocity, as well as, the fish species and their size that will inhabit the

waters associated with a culvert. A study relating to tide gates and flood gates was also

presented; this was followed by a review of the hydraulics of baffles and their functionality as

it relates to culvert design.

2010/2014 - Southeast Region Research Initiative : Oversite Committee Member [SERRI]

As a part of the FEMA Building Sciences Program, this program is sponsored by the University of

Florida and the Oak Ridge National Laboratory that studies and tests the functionality of building

products and their sustainability to extreme weather conditions.

This ongoing research program involves regular meetings of the panel and research of various

projects including:

SERRI Research Plan #5 : Mechanical Uplift Resistance of Class H 3-Tab Asphalt

Shingles Exposed to Heat, Ultraviolet Light and Water Spray - This investigation is a

continuation of the heat aging experiment (ERP #1) which studied the effect of accelerated

thermal aging on the ASTM D6381 mechanical uplift performance of ASTM D7158 Class H

three-tab asphalt shingles. The goal of this investigation is to evaluate the effect of the

combined effects of heat, sunlight and rain on the uplift resistance of asphalt shingle tabs self-

seals. Similar to ERP #1, this experiment’s test specimens are ASTM D7158 Class H three-

tab asphalt shingles constructed following ASTM D6381 Procedures A and B.

SERRI Research Plan #6 : Survey of Existing Asphalt Shingle Roofs for Unsealed

Shingles - The University of Florida will be investigating the vulnerability of unsealed asphalt

shingles to wind damage using a two-phase approach: [1] Characterize the presence of

unsealed, self-sealed, three-tab and laminated asphalt shingles on existing roof structures

and [2] Assess the vulnerability of wind damage for the unsealed conditions observed in

Phase 1 through wind simulation performance tests at the University of Florida Gainesville

using the Dynamic Flow Simulator (DFS).



2010/2014 - Southeast Region Research Initiative [SERRI] : Oversite Committee Member con’t

SERRI Project No. 90100 : Residential Roof Covering Investigation of Wind Resistance

of Asphalt Shingles - Forrest J. Masters, David O. Prevatt, Kurtis R. Gurley, Craig R. Dixon,

Dany Romero Assistant Professor, Associate Professor, Graduate Research Assistant,

Department of Civil and Coastal Engineering, University of Florida. The objective of this

experiment was to quantify the effects of heat exposure on the wind uplift resistance of

lightweight three-tab fiberglass asphalt shingles. The goal was to better understand how

weathering affects the performance of shingles in extreme wind events. Shingle samples

prepared in conformance with ASTM D6381 will be continuously heated in a forced air dark

oven at 160° F for up to 12 weeks. Samples will be removed on a set schedule for testing of

mechanical uplift resistance (ASTM D6381) and rigidity (ASTM D7158). PRI Asphalt

Technologies will analyze samples to quantify the rheological properties (ASTM D7175) and

chemical composition (Modified ASTM D4124/Gel Permeation Chromatography). The

rheological/chemical tests will be performed on asphalt that is chemically extracted from the

specimens following ASTM D2172 and ASTM D5404, or when available from shingle

manufacturers, on pure asphalt used in the production of the shingle specimens.


ADA Guidelines : General Site and Building Elements – The Americans with Disabilities

Act/Architectural Barriers Act Accessibility Guidelines of 2010 replaced the prior 1991 ADA

Guidelines and this updated accessibility mandate was the focal point of this class. Areas of

study included the 501 General Section of this guideline; parking space requirements; loading

zones regulations; and the proper accessibility offered by compliant stairways and handrails.

Presented by Ms. Rumanda Young, a Military Master Planner with the US Army Corp, this

class also outlined who must comply and the timeline given to do so.

Leak Detection for Roofs – This course covered the details involved with special techniques

of detecting leaks in various waterproofing media. Incorporated into this study was the need

to understand different types of roofing structures as presented by David Turner, a Florida

Certified Roofing Contractor. The varying roof structures studied were tile roofs, shingle

roofing systems, metal and modified bitumen roofs and built-up roofs.

Safety: Developing an Employee Safety Orientation Program – The learning objective of

the program was to provide an overview of the basic requirements for employee safety

training. The areas of training included lockout/tagout, welding safety, emergency plans and

accident reporting guidelines. The use of Personal Protection Equipment [PPE], which is

essential to the safety of personnel, was discussed as a part of each area of study.

Plumbing: Tips, Tricks and Tools – The course was the first in a series that focused on the

importance of establishing and maintaining essential sanitary conditions in commercial

building and homes. Plumbing safety, terms related to the plumbing industry and a thorough

look at the equipment required for this trade were reviewed.




Business Overview Management – This class was aimed at helping contractors manage the

business side of their operations through the implementation of the five critical management

areas: business management, mission, establishing a value statement, setting up a business

plan and creating a sound financial plan. The class was taught by Mr. Rivera-Sanchez, who

holds a MBA in Finance.

Florida Wind Mitigation Retrofit Requirements for Existing Buildings – Focusing on the

Florida retrofit requirements established in 2007, the curriculum covered identified the types

of home renovations projects that are covered by the mitigation retrofits program. Retrofit

areas of study included roof-decking, wall-to-wall connections, gable-end bracing, and

secondary water barrier requirements. This class was presented by John Freitas, a licensed

general contractor in Florida and Missouri.





prevent public financial losses due to unlicensed contracting. Course curriculum includes:

Exemptions, Definitions, the Construction Industry Licensing Board, Rulemaking Authority,

and Fees & Licensing Structure. This course is essential for general contractors and refresh

of its content is beneficial.

International Building Code : Fire Protection Systems – The purpose of this class was to

discuss the concepts of an active fire protection system and to identify the various detection

systems based on their use in buildings. The varying types of extinguishing systems and their

use within a building were also studied. Finally, the requirements of the building codes as

they relate to different areas and building occupancies was reviewed.

Concrete Fundamentals : Concrete On-Slab Grade – The Best Practices for Concrete

Construction offered a basis for this interactive course. Included in the course study was a

review of the quality control techniques employed at concrete jobsites, safety requirements,

proper concrete delivery and proper finishing methods, as well as, curing techniques. The

class was taught by Jeff Brim, BA, and a committee member of the Pre-Stressed Concrete

Institute.

Storm Safe Homes : Building a Safe Room – Based on the guidelines of the National Storm

Shelter Association [NSSA], the curriculum studied in this online interactive program focused

on CMU and wood-frame shelter construction in new and retrofit applications. Taught by

Kristin Bell, a third generation contractor in Florida, the topics studied also included basement

and crawl space design as it relates to shelter accommodations.




Understanding Workers’ Compensation for Employers – This interactive course explains

what workers’ compensation insurance is and educates on the proper procedures to follow in

the event of an accident, and how implemented preventive measures, such as safety

awareness and a drug-free workplace program, can reduce the occurrences of work-related

incidents therefore controlling insurance costs. The course focuses on the Florida Statutes of

the FBC Chapter 440 regarding workers’ compensation; the Family Leave Act and Americans

with Disabilities Act. As with Chapter 489, this course is essential for general contractors and

refresh of its content is beneficial.

Professional Painting – Not often provided, this course offered a comprehensive overview

of professional construction painting as it relates to the materials and tools used, as well as,

the techniques and methods implemented. Also incorporated into the study was the need for

safety considerations as it relates to the chemicals used in the professional painting industry.

Cost Estimating Fundamentals – Led by John D’Onofrio, PE, the layout of study provided

an understanding of the different types of cost estimating and where each is best applied. As

with many aspects of construction, there was focus given to the importance of contingency as

it relates to project adjustments and cost estimating. Also noted was a study on inflation and

how changes in inflation can impact a project over a long duration of time. All these

components of estimating were discussed as a part of this interactive study.


Sustainable Solutions: Urban Flooding and Water Pollution – As urban development grows

along waterways and in nearby outlying areas, the need for reducing runoff and treating

stormwater pollution increases; the focal point of this course stresses the need to incorporate

pollution control and management processes as a part of urban development. Studied were

strategies to avoid flooding and, thereby, preventing damage to rural and urban ecosystems.

This course applies methods of prevention that were applicable to farmers, as well as,

developers of urban communities.

Basic Stormwater Pond Design – This program involved a real case study of a pond in

Clearwater, Florida whereby stormwater pond design techniques using the Rational Method

and the SCS Methods were used. Presented by John Herrick, a Professional Engineer and Land

Surveyor, participants were able to see first-hand how the influence of pre-assessment impacts

both the Rational and SCS Methods of design. Also studied was the impact of mosquito

infestation as it relates to stormwater ponds.

Stormwater Harvesting: A Green Concept – This 3-hour study gives an in-depth view of how

harvesting stormwater allows communities to store and infiltrate stormwater in order to

provide a post-development condition that closely represents the pre-development state of an

area. In addition, harvesting stormwater also reduces the size of downstream structures and

treats stormwater as a resource instead of a problem. Participants are shown how the use of

micro-basins and swales are incorporated into development strategies to help reduce the impact

of the land and surrounding ecosystems. Other techniques are reviewed such as French drains,

gabion barriers and the use of water tanks and mulch.




Floodplain Management and NFIP – Blending the functionality of the National Flood

Insurance Program [NFIP] and Floodplain Management, this course looks at a mix of strategies

and tools designed to reduce flood losses and to protect natural resources. An in-depth look at

how the NFIP operates and the interaction of state and local partners is shown in this

curriculum as a tools for managing loss from floods. Contractors and land developers are also

shown how to improve their business practices in order to comply and benefit from the use of

recent land development strategies. All participants are encouraged to take what they learn in

this study and apply in their everyday professional practices; they are also encouraged to follow

changes that are implemented within the NFIP and Floodplain Management practices on an

ongoing basis.

Urban Co-Housing: Neighborhood of the Future – The innovation of developing cohousing

and incorporating walkable communities is a growing trend throughout the country and this

class outlines the concepts related to this. Participants are shown the difference between

intentional communities and cohousing, and the planning theory behind them both. They are

also briefed on the legal, social and political aspects of cohousing development. The study was

provided by Ms. Emy Louie, a licensed architect in North Carolina, a promoter of green and

sustainable architecture.


Managing a Buyout Program – The purpose of this study was to outline the process of

implementing one form of mitigation, property acquisitions, also known as buyouts. The

theory of buyouts as it relates to a permanent form of mitigation was reviewed. This study was

written primarily to address Section 404 : Hazard Mitigation Grant Program [HMGP] and was

intended for professionals involved in the implementation process of buyout programs.

Stream Restoration Level 1 – The course is part of a series that defines the issues and provides

the technical guidance in a variety of principles involving stream restoration. Detail was given

to the structural components of a stream corridor, their significance, and the relation to the

lateral elements used to define flow patterns. Ecological concepts as it relates to the

longitudinal elements of stream corridors was also studied in this application.

Guide to Development in FEMA’s Regulatory Floodway – Presented by Mr. Michael

Borengasser, a Hydrologist and Certified Floodplain Manager, this curriculum outlined the

principles of distinguishing a floodway from other portions of a floodplain. The theory of what

a floodway is and the purpose served was addressed. A guideline review was presented as it

relates to the NFIP requirements for development in floodways.

GIS: The Basics – This methodology study was geared to the review and application of

computer software, hardware and geographical data as it relates to the use of multi-layered

databases to determine and provide useful data for municipalities. GIS implements the use of

graphical user interfaces [GUI] for real-time application in developing different types of

roadways, neighborhoods and outlying floodplains surrounding communities.




BFE’s for Approximate Zone A : Simplified Methods – Based on the requirements outlined

by FEMA and the NFIP, this course provided an overview of the methods used to determine a

100-year base flood elevation [BFE] for areas located in Zone A. These methods are designed

to be used by local floodplain managers, in determining elevation certificates, for making

mapping amendments in flood zones and for application in the insurance industry.

Runoff Analysis Using the USGS Method – Florida – The USGS Method of studying

drainage is used widely across the state of Florida and case studies were reviewed in this

interactive curriculum. Areas of study were: the Alapaha River, Olutsee Creek, the Suwannee

River and the Sante Fe River. Each of these rivers encompass a large area of drainage and

application of the USGS Method was studied within each location.

Guide to FEMA Elevation Certificate V2 – Providing a comprehensive overview of the

FEMA Elevation Certificate, this study provided for the logistics involved in completing a

certificate. Data resources were outlined, as well as, the elevation certificate use relating to

LOMA and LOMR-F requests. Instruction was provided by Bill Tingle, a Certified

Floodplain Manager.

Floodproofing – This 5-hour course focused on the floodproofing and retrofitting buildings

in order to reduce their exposure to flood damage. Areas of specific focus were on the

relocation of structures, elevation, dry floodproofing, wet floodproofing, the use of barriers,

and sewer and utility protection. The class covered the full spectrum of collecting data, pre-

construction measures, design requirements and final project acceptance. The course was

geared to help construction professionals work with community officials and industry

consultants.

Making the Flood Zone Determination – Using the National Flood Insurance Program

[NFIP] guidelines as a basis for this interactive study, flood zone determination practices were

reviewed. The type of information studied included, but was not limited to, the information

used by companies who actually make manual determinations as it relates to flood prone

areas. Also reviewed in this course was mission of the National Flood Determination

Association.

2012 – Southeast Region Research Initiative [SERRI] : Oversite Committee Member

Participated in the SERRI Project No. 90100 - Residential Roof Covering Investigation of Wind

Resistance of Asphalt Shingles spring meeting held at the Insurance Institute for Business & Home

Safety Research Center (IBHS) in Richburg, South Carolina. The program consisted of a tour of the

newly developed IBHS research facility, followed by panel discussions regarding Full-Scale Testing

and the future work of the committee, which was led by Dr. Forrest Master of the University of

Florida. Continued development of Project No. 90100 continued and development continues.



2012 – Last House Standing [DIY Network] : Presenter

The Do It Yourself Network produced a documentary on experiences shared by experts in the

mitigation of potential damages to individuals’ homes. John Minor was selected to participate

and educate the television audience on the effects of high winds and its impact on residential

housing. An actual home was upgraded with hurricane preventive components and filming was

provided by the DIY Network. He worked in conjunction with Bonnie Schneider of CNN and Kaylen

McAbe of the DIY Network.

2012 – WIND Conference - Multi-Causation Property Claims Workshop : Presenter

John Minor serve as a co-presenter working with J. Phil Wilbourn, PE, Clay Morrison, CPPA-IIA

and Valerie Jackson, Esquire. This workshop focused on the process of deciding multiple factual

causes of a loss following windstorms. Areas of review were: observation, determination, planning

& costs; identifying windstorm damage from an adjuster’s perspective; and reviewing multiple

causes of loss from a legal standpoint.

2012 – First Party Claims Conference Property Claims - Establishing & Documenting Accurate

Valuation/Damage Valuations : Presenter

Served as an instructor for the State of New York teaching to industry professionals the techniques used in evaluating property claims. The course, Property Claims – Establishing & Documenting Accurate Valuation/Damage Valuations, was instructionally designed to provide the guidelines of professionally preparing and documenting different types of claims.

2012 - Structural Evaluation and Restoration

The purpose of this course was to educate on the techniques and procedures used to conduct a

structural evaluation of a fire damaged residential structure and develop a remediation protocol

based on the new 2010 Florida Building Code requirements. This course discusses the identification

of various types and extents of residential fire damage and the applicable code requirements

governing the repair as set forth by the 2010 Florida Building Code. This course also demonstrates

the failure of a pre-engineered wood truss and the proper techniques for fire damaged components.

This course is accredited by the ASFPM and the Florida CILB.

2012 - Non-Destructive and Destructive Testing Certification

This course was written to educate on the proper techniques and procedures necessary to identify

damage to the structural components of a building. This curriculum discussed the various methods

used when performing both non-destructive and destructive testing. The course also focused on

when non-destructive testing can lead to an inconclusive result thus leaving destructive testing as

the only alternative. It included a demonstration of non-destructive testing to identify damage

through the use of infrared (IR) camera technology, as well as, destructive testing using a bora-scope

and stucco removal and sampling. This course is accredited by the ASFPM and the Florida CILB.




Understanding Workers’ Compensation for Employers – This interactive course explains

what workers’ compensation insurance is and educates on the proper procedures to follow in

the event of an accident, and how preventive measures, such as safety awareness and a

drug-free workplace program, can reduce the occurrences of work-related incidents. The

course is derived from the Florida Statutes of the FBC Chapter 440 regarding workers’

compensation; the Family Leave Act and Americans with Disabilities Act. Construction Mediation – This course is designed to provide the construction professional

with the definitions and concepts associated with the mediation process. Focusing on

mediation and other techniques of dispute resolution, this workshop goes through the stages

of mediation and the principles of each stage. Contractors learn the benefits of mediation as

it relates to the construction industry. Florida Building Code (FBC) Advanced 2010 : Residential Floors – Based on the 2010

FBC Chapter 5, this course addresses the proper construction of floors in residential

structures. Reviewed were the specific materials and dimensioning allowed for each

component of proper flooring. Also reviewed were the standards and practices that must be

adhered to for compliance. Specific discussion was given to wood floor framing; floor

sheathing; pressure-preservative treated wood floors; steel floor framing and concrete

flooring techniques.





prevent public financial losses due to unlicensed contracting. Course curriculum includes:

Exemptions, Definitions, the Construction Industry Licensing Board, Rulemaking Authority,

and Fees & Licensing Structure. Preventing and Investigating Accidents – The curriculum for this course is taken from the

OSHA guidelines and focuses on the prevention of accidents and investigating when an

accident does occur. Special attention is given to breaking down a job; identifying hazards;

recommending safety procedures and protection; and revising job hazards analysis.

Florida Wind Mitigation Retrofit Requirements for Existing Buildings [V2] – This

educational program outlines the components of retrofitting structures against windstorms. It

identifies the types of home renovation projects that are subject to the requirements. It also

reviews the guidelines for roof-decking attachments; fastener retrofit requirements; roof-

to-wall connection requirements; gable-end bracing techniques; and secondary water barrier

retrofit requirements. [Course Reference - Hurricane Retrofit Manual] Building Pathology : Roofs – Offering a systematic approach to the pathology of horizontal

closure systems, this education program looks at how roofs leak; the difference between

single and multi-layered systems; the effects of roof ponding; hybrid systems of roofs;

drainage issues; and the guidelines in effect for building a sound roof.



2011 - National Hurricane Conference : Presenter

Worked as a co-speaker with Bill Bracken, PE, of Bracken Engineering and the 2004 First

Responder of the Year of the State of Florida. The topic of presentation focused on Gauging a

Community's Infrastructure Vulnerability. In this presentation, the impact of aging structures and

their lack of resilience to catastrophic

2011 - FEMA L273 Managing Floodplain Development through the NFIP

Certified Floodplain Management Exam FEMA L273

This was a four day class administered by the Mississippi Emergency Management Agency

[MEMA] under the guidelines directed by FEMA. The class was designed to provide local

Floodplain Managers with the ability to administer effective floodplain management programs in

their communities. Course units included the permitting process; an in-depth analysis of substantial

improvement and substantial damage; the logistics of flood insurance; legal issues, the science

behind elevation certificates and solving floodplain management problems.

2011 - RCI, Inc. - Rooftop Quality Assurance

This two day course provides professionals interested in observation to help assure roof installation

is consistent with construction documents. Instructors cover fundamentals of quality assurance,

component assembly and practice guidelines for a variety of roofing systems, including the role of

the roof observer, construction contract documents, daily reports, low slope roofing, spray applied

foam, steep slope roofing, ethics and codes.

2011 - Windstorm Insurance Conference in Houston, Texas – The conference was hosted by the

Windstorm Insurance Network and is an annual event in the industry. Workshops attended consisted

of the following:

Building Code Upgrade and Code Required Upgrades – This workshop provided an

overview of current Building Codes in force throughout the Gulf and southern Atlantic states.

Examples and actual case studies were presented for discussion. Faculty: William Bracken,

PE, Bracken Engineering and John Carroll, PE, Twenty-First Century Engineering The Wild Wild West of Appraisals : Examining Ethical Issues in Appraisals - This class

closely examined the law governing ethical issues in appraisals, as well as, the rules

of conduct that appraisers should follow to help preserve the integrity of the appraisal

process. Faculty: Justin Whedbee, Frontier Adjusting; Rebecca O. Leisure, ROL Insurance

Consulting; Helen Alford, Esquire, Alford, Clausen & McDonald, LLC 2010 – Florida College of Business of Florida State University

Catastrophic Storm Risk Management Center Seminar : Presenter

This seminar was presented by the College of Business of Florida State University in Orlando. Lectured with the director of the FCSRMC, Dr. Patrick Maroney, and Mr. Bill Bracken of Bracken

Engineering. The class, Wind v Surge ~ Oil and Water Don’t Mix, focused on the effects of catastrophic wind and the related surge effects. Also brought into the discussions was an emphasis

on oil spill disaster in the Gulf of Mexico.



2010/2016 - WIND Umpire Advanced Training

The Umpire Advanced Training/Recertification Program provides real-life scenarios which are

utilized to promote the discussion of the duties and responsibilities of the umpire. Common issues

and problems that often arise during an appraisal are addressed, as well as, effective methods and

techniques to facilitate an appraisal from beginning to conclusion. The class includes a discussion

of ethical considerations and changes in case law impacting the appraisal process. Re-certification

is required every two years.

2010 – Windstorm Conference – Evaluating Storm Losses : Presenter

This class consisted of an in-depth study on Evaluating Storm Losses. John Minor compiled this class using past experiences and incorporating industry-specific practices as it relates to the insurance appraisal process. The targeted audience consisted of professionals in the insurance industry, as well as, contractors.

2010 - Stormwater Regulation and Best Practices : Instructor

Working in conjunction with the Lorman Education Services, presentation of this seminar was

held in New Orleans, Louisiana. The workshop consisted of an in-depth study on stormwater

management practices. Stormwater management studies of drainage systems and mechanical levies

offered in a documentary format was presented.

2010 : National Hurricane Conference The conference was hosted by various government agencies and included a variety of educational forums; classes attended were:

Engineering – Performance Lessons Learned and Coastal Flood Zone Sustainability

This workshop provides information on engineering lessons learned during the past events,

discusses the impact of sea level rise, and presents foundation design information for

sustainability in coastal areas. Engineering – Building Performance Research

This workshop provides information on building performance research conducted to investigate engineering solutions to the problems of wind-driven rain intrusion, wind-borne

debris impact, shingle loss and structural connection integrity concerns. Moderator: William Coulbourne, PE, Applied Technology Council, Rehoboth Beach, DE.

2010 – RCI, Inc. - Roofing Technology & Science I

This two day course is the first component of a two part series covering aspects of the technology

and science of roofing in detail. It covers the history and evolution of roofing, up to present day

common applications. It features terminology and technical information regarding roof decks and

structures, roof insulation, bitumen membranes, built-up and modified bitumen membranes and

flashing systems. An understanding of heat transfer theory, moisture, thermal design and the

calculations of u-factors are also presented.



2010 : Florida Contractor’s License Certification

Business Management - This course is aimed at helping contractors manage their

businesses. Topics covered include: Defining Business Management; the Five Critical

Management Areas; and Developing Comprehensive Business and Financial Plans. The

information presented in this course is generic in nature, and is useful to anyone starting

any type of business. We recommend that each professional apply the concepts learned in

this course according to his/her specialty.

Florida Building Code Advanced 2007- The Florida Building Code (FBC) has been known

as the go to guide for builders and others involved in the building trade when it comes to

ensuring that minimum standards are met in a variety of areas critical to constructing safe,

quality structures. The course focused on the requirements of the Florida Building Code

2007, Building, Section 11-4.1 through 11- 4.7, which addresses Part I of Accessible

Elements and Spaces. Upon completion, a construction professional will have the

knowledge of accessibility and space requirements for new construction; identify situations

in alterations and additions where accessibility needs to be updated; and recognize situations

whereby historical preservation tenets apply. Florida Statute Chapter 489 - The construction business is one of the largest industries in

Florida, employing hundreds of thousands of workers who construct residences, businesses,

and highways to support the state's tourism industry and growing population. This course

was based on Chapter 489 of the Florida 2006 Statutes, Regulation of Professions and

Occupations. The purpose of Chapter 489 was to regulate the construction industry for the

health, safety, and well-being of the community, and help prevent public financial losses

due to unlicensed contracting.

ADA Guidelines Accessibility - The ADA, a major civil rights law prohibiting

discrimination on the basis of disability, establishes design requirements for the

construction or alteration of facilities. It covers facilities in the private sector (places of

public accommodation and commercial facilities) and the public sector (state and local

government facilities). This course covered accessibility requirements for accessible routes.

This material is presented in Chapter 4 of the ADAAG and includes the technical

specifications and regulations for topics such as walking surfaces, doors, ramps, curb

ramps, elevators, and platform lifts.

Understanding Workers’ Compensation for Employers - Under the federal and Florida

state law, employers have a legal obligation to provide workers’ compensation benefits

for workers injured on the job. This course explains what workers’ compensation insurance

is and who needs coverage. It also discusses proper procedures in the event of an accident,

and how implemented preventive measures, such as safety awareness and a drug-free

workplace program, can reduce the occurrences of work-related incidents and control

insurance costs. The course focuses on the Florida Statutes under Chapter 440 regarding

workers’ compensation, the Family Emergency Leave Act and the Americans with

Disabilities Act.



2010 : Florida Contractor’s License Certification con’t

Workplace Safety - This 3-hour interactive online course was designed to help a contractor

understand why safety in the work-place is so important. At the conclusion of this course, a

participant will be familiar with the organizations that make and enforce safety regulations

and be able to explain an employee’s responsibilities under those regulations; list the physical

hazards associated with chemicals and describe how to avoid those hazards; name several

electrical shock hazards and the techniques used to prevent shocks; and list the steps in a

lock-out and tag-out procedure. Other areas of instruction included machine guarding,

explanation of how to avoid hand injuries when using hand tools and power tools; hot

cutting operations and how to prevent them; job analysis and the science of ergonomics are

used to improve the workplace; and the importance of using personal protective equipment

(PPE) and name several types of PPE.

Florida Wind Mitigation Retrofit - This program outlined the new wind loss mitigation

retrofits required by the new Florida Building Code as of October 2007. This course will

familiarize you with four specific areas that are vulnerable, including roof decking

attachments, secondary water barriers, roof-to-wall connections and gable end bracing. The

information that is highlighted in this course does not represent a complete review of the

Florida Building Code Section 553.844; it is designed to highlight key points and methods

and familiarize you with the building practices documented in the Florida Building Code.

2009 – Society of Insurance Research Conference : Instructor [STORMRISK.ORG]

This conference was presented in conjunction with the School of Business of Florida State

University in Orlando; it was hosted by Dr. Patrick Maroney. As a contributor to the conference,

John Minor was the instructor of Determining Wind and Surge Losses, which was a presentation

focusing on storm loss and the related causes. 2009 – Digital Hurricane Symposium : Contributor

Held at the Louisiana State University in Baton Rouge, this symposium was supported by the

NOAA Hurricane Research Division, as well as, other various national organizations. A portion of

the program was presented by Ahsan Kareem, a professor of the University of Notre Dame; this

presentation focused on VORTEZ, an organization designed to reduce the toll of extreme winds on

society.

2009 – Windstorm Conference – Wind v Surge : Presenter

These conferences were held in Orlando, Florida and Houston, Texas; they focused on the effects of Wind v Surge on coastal properties. Incorporated into this this curriculum were actual incidents from various recent year storms along the southern coast of the United States, which were worked by Complete General Contractors.

2008/2012 – University of Florida Fenestration/Wall WDR Intrusion Task Force : Contributor

Served as a subject matter expert with Forrest Masters, PhD, Assistant Professor of Civil and Coastal

Engineering at the University of Florida. The task force objectives were to research and develop

building components that would have improved resistance in relation to withstanding the effects of

coastal hurricanes.



2008 - WIND Umpire Certification Program

The WIND Umpire Certification program class provides the necessary information for

professionals who wishes to be included in the WIND Umpire Directory or those wanting to further

enhance their professional umpire credentials. The courses focuses on ethics and professionalism,

process, case law and the “how to” of acting as an umpire, as well as, techniques, forms, processing

of awards and more.

2008 – Florida Contractor’s License Certification

Business Management – This one hour online course is aimed at helping contractors manage

their businesses. Topics covered include: Defining Business Management; the Five Critical Management Areas; and Developing Comprehensive Business and Financial Plans. Florida Building Code Advanced 2004 : Residential – This course is an in-depth study of

the residential building code regulations in effect throughout the state of Florida. The course

focuses on the requirements of the FBC; accessibility guidelines and historical preservation.

Florida Statutes Chapter 489 : Sections 101 – 114 - The construction business is one of

the largest industries in Florida, employing hundreds of thousands of workers who construct residences, businesses, and highways to support the state's tourism industry and growing

population. This interactive online course is based on Title XXXII, Chapter 489, Sections 101-114 of the Florida 2006 Statutes, Regulation of Professions and Occupations:

Contracting. The purpose of Chapter 489 is to regulate the construction industry for the health, safety and the well-being of the community, and to help prevent public financial losses

due to unlicensed contracting.

Preventing and Investigating Accidents - This course is taken from OSHA material and is

broken down into two sections: Preventing Accidents and Investigating Accidents. The first

part focuses on how employers can prevent accidents by conducting a job hazard analysis.

The process is broken down into four sections: Breaking Down the Job; Identifying Hazards;

Recommending Safe Procedures and Protection; and Revising the Job Hazard Analysis.

However, accidents do happen, even when safety precautions are taken, so the second

part of the course focuses on how to investigate an accident if and when one happens.

Understanding Workers’ Compensation for Employers - Under federal and Florida State

Law, employers have a legal obligation to provide workers’ compensation benefits for

workers injured on the job. Failure of eligible employers to provide compensation for injured

workers may result in lawsuits and heavy fines, so employers need to know their rights and

responsibilities.

Wind Mitigation Methodology - Retrofits for Existing Homes - This interactive online

course outlines the new wind loss mitigation retrofits required by the Florida Building Code.

This course will familiarize you with four specific areas that are vulnerable, including roof

decking attachments, secondary water barriers, roof-to- wall connections and gable end

bracing. It is designed to highlight key points and methods and familiarize you with the

building practices documented in the Florida Building Code.



2007 – Xactimate Estimating Software : Expert Certification

The Xactimate Expert Certification Program ensures that each estimator completing the certification

has a well-rounded understanding of the program and of estimating principals. Expert training

provides the knowledge and skills required to accurately build an estimate in Xactimate. This

certification program has rigorous training and testing requirements for each level of certification. 2006 – Applications of Infrared Thermography for Commercial and Residential Buildings

This Inframation 2006 Infrared Camera Conference was chaired by Robert P. Madding and provided

an in-depth application of thermography and infrared evaluation as it relates to building structures.

Different aspects of using thermography and the science behind the use.

2003 – ABA – Tort Trial & Insurance Law - New Orleans, Louisiana

2002 – Lorman Educational Services : Faculty

“Stormwater Regulations and Best Practices” [Course 344792]

“Solving Water Intrusion and Mold Problems in North Carolina”

“Solving Water Intrusion and Mold Problems in South Carolina”

“Solving Water Intrusion and Mold Problems in Florida”

“Concerns for Contractors Facing Delay and Extra Work Claims”

“The Proper Restoration of Properties Damaged by Water and Resulting Mold and Mildew”

2000 – ASCR Mold Symposium - Las Vegas, Nevada

1999 - NC Building Code Council : Participant

Testified for the Wind Ad Hoc Committee on the need for improved and consistent wind codes.

Since this time, the Code Council has implemented upgraded code requirements protecting both

residential and commercial structures. 1996 – Paul Davis Systems Training School

Paul Davis Restoration invented the category of the Insurance Restoration Contractor. Paul Davis

Restoration was the first to use computerized estimating for its insurance restoration work; the

company was the first contractor network to introduce line item pricing. Furthermore, Paul Davis

Restoration was the first network to partner with insurance carriers. Paul Davis Restoration was the first full-service Insurance Restoration Network to have a national

presence and the first to offer an integrated electronic solution claim package called E-Services. The

company was the first national mitigation organization to offer a Dry-In-Three Days guarantee for

water losses by utilizing the latest in technology and drying sciences, and was the first to merge

the use of restoration and remodeling. The training program of Paul Davis Restoration focuses on

all operational aspects of the company; it involves a multi-week training curriculum and

incorporates the use of Xactimate estimating software as part of the educational program.


WORKSHOP PUBLICATIONS

John G. Minor, “Establishing & Documenting Accurate Damage Valuations” Publication 2012 : Presented at the 2012 First Party Claims Conference in Warwick, New Jersey

John G. Minor, “Multi-Causation Property Claims Workshop” Workshop Publication 2012 : Presented at the 2012 Florida Windstorm Conference in Orlando, Florida

John G. Minor, “Stormwater Regulation and Best Practices” Workshop Publication 2010 : Lorman Education Services® Course 344792

John G. Minor, “Coastal Construction – Issues, Codes, Compliances, Costs” Publication 2010 : Presented at the 2010 Florida Catastrophic Storm Risk Management Center Seminar

John G. Minor, “Evaluating Storm Losses” Workshop Publication 2010 : Presented at the 2010 Florida Windstorm Conference in Jacksonville, Florida

John G. Minor, “Wind v. Surge” Workshop Publication 2009 : Presented at the 2009 Windstorm Conference in Orlando, Florida & Houston, Texas 2009 : Presented at the 2009 WIND Symposium in Houston, Texas

John G. Minor, “Determining Wind and Surge Losses” Workshop Publication 2009 : Presented at the 2009 Florida Catastrophic Storm Risk Management Center Seminar

John G. Minor, “Water Intrusion Problems” Workshop Publication

2007 : Lorman Education Services® Course 368673

John G. Minor & J. Phillip Warren, Esquire “Evaluation and Resolution of Delay

and Extra Work Claims in Florida” 2007 : Lorman Education Services® Course 372047

John G. Minor, “Residential Construction – Problems and Pitfalls”

2006 : Lorman Education Services® Course 358429

John G. Minor, “Solving Water Intrusion and Mold Problems”

2006 : Lorman Education Services® – Web-Based National Audience Course 372709 : 364471 John G. Minor, “Hurricane Insurance Claims”

2005 : Lorman Education Services® Web-Based National Audience Course 364205 John G. Minor, “The Proper Restoration of Properties Damaged by Water & Resulting Mold”

2005 : Lorman Education Services® Course 357812 : 352844

John G. Minor, “What You Really Need To Know About Mold & Your Legal Liabilities

In North Carolina” 2004 : Lorman Education Services® Course 349460


WORKSHOP PUBLICATIONS con’t

John G. Minor, “The Proper Restoration of Properties Damaged by Water & Resulting Mold” 2004 : Lorman Education Services® Course 333515 : 347040 : 343156 John G. Minor, “The Proper Restoration of Properties Damaged by Water & Resulting Mold” 2003 : Lorman Education Services® Course 319034 : 327772 : 330971 : 332620 John G. Minor, “Proper Restoration of Properties with Mold and Mildew Problems”

2002 : Lorman Education Services® Course 312226 : 306739 : 315065

The Lorman publications previously referenced have been presented in various cities providing

continuing education credit to registered professionals:

North Carolina: Wilmington, Charlotte, Greensboro and Raleigh

South Carolina: Greenville and Columbia

Florida: Pensacola, Miami, Orlando and Sarasota

Virginia: Norfolk

Texas: Houston

Louisiana: New Orleans

Lorman Education Services, a division of Lorman Business Center, Inc., is an authorized continuing

education provider of the International Association of Continuing Education and Training and is

registered with the National Association of State Boards of Accountancy; the Florida Board of

Professional Regulation; and the AIA Continuing Education System.

EDUCATION

Pensacola State College : AA Degree University of South Alabama

Tallahassee Community College University of West Florida

APPRAISER/UMPIRE John Minor works in the alternate dispute process which is included in most homeowners’ insurance

policies as he represents both the policyholder and the insurance company in this capacity; John Minor

has also served as an umpire in this process and is certified by the Wind Umpire Certification. He

has served as an appraiser for the National Flood Insurance Program [NFIP] member companies

and has been involved in the successful resolution of hundreds of appraisals serving as either the

umpire or as the appraiser. John Minor has served as a judicial court-appointed appraiser.

EXPERT WITNESS Mr. Minor is a recognized expert on the causation, costs and the applications necessary to restore or

value the replacement of buildings damaged by manufacturer, builder liability, water damage or

intrusion, mold or asbestos, flood or wind, fire and how that is prescribed by building codes. Mr. Minor

has qualified and testified as a court expert in Louisiana and Mississippi, as well as, Escambia County

& Santa Rosa County, Florida. He has also worked to establish the code requirements pertaining to

bodily injury and how it relates to the cause of action in those instances. John Minor has been retained

as an expert on numerous occasions and served through the mediation process.


TRADE EXPERIENCE

John Minor has inspected thousands of residences, as well as, commercial, institutional and industrial

properties. Complete, Inc. has done extensive work in relation to synthetic stucco, door and window

issues, framing concerns, and the improper application of siding, roofs, and weather resistant

barriers in addition to fire damage analysis, hurricane damage, differential settlement repairs and

similar other construction issues.

PROFESSIONAL AFFILIATIONS

American Society for Testing and Materials International [ASTM]

Association of State Floodplain Managers

American Architects Manufacturing Association

Homebuilders Association of Northwest Florida

Wind Insurance Network

PERSONAL AFFILIATIONS

Pensacola Country Club : Member [Pensacola, Florida]

Krewe De Pez : Member [Pensacola, Florida]

First Tee of North West Florida : Corporate Sponsor [Pensacola, Florida]

Naval Air Station Pensacola Naval Aviation Museum : Sponsor [Pensacola, Florida]

Cape Fear Sports Association : Youth Coach [Wilmington, North Carolina] U6 : Soccer Coach Coach Pitch Baseball : Coach

Gulf Breeze Sports Association : Youth Coach [Gulf Breeze, Florida]

U6 : Soccer Coach & Sponsor

U5 : Tee Ball Coach & Sponsor Mighty Mites Football : Assistant Coach Mini Mites Football : Assistant Coach Mites Football : Assistant Coach

Special Olympics : Volunteer [Tallahassee, Florida]

john g. minor, cgc : cfm corporate president - complete, inc · 3 : jgm cv : august 2016...

Documents