john slatin accessu 2013 legal update (l feingold)
DESCRIPTION
Presentation about laws, cases and settlements regarding digital accessibility (web, mobile and more) delivered at John Slatin AccessU on May 14, 2013 in Austin, TX.TRANSCRIPT
2013 AccessU Legal Update:Using the Law on the Path to
Accessibility
Lainey Feingold / [email protected] / @LFLegal)
May 14, 2013 /Austin, TX USA
Presentation Overview
LawsFederal regulationsLegal strategiesCourt rulingsSettlementsYou!
Behind the Laws:Digital Access is a Civil Right
Right to: Information Education Services Participation
Right to be Free from discrimination
already U.S. Laws ⌃Require Digital Access
American w/Disabilities Act
Sections 503, 504, 508
CVAA
IDEA
State Laws
International Laws
• CRPD
• Digital Accessibility Around the Globe
Update: U.S. Federal Regulations
DOJ Private Sector
DOJ State + Local Gov’t Section 508
Digital Accessibility and Airlines(not a pretty picture -- yet)
Legal Strategies For Digital Inclusion
Structured Negotiations
Lawsuits
State Attorney General
Investigations
Federal Administrative
Complaints
Update: Court Rulings About Digital Accessibility
Two Courts . . . Two Rulings
Disappointing Court Results
Is the Web a “Place”?
Viacom / Facebook
Reading Rights + the Legal Landscape
UC Berkeley
Google Digital Books
Philadelphia Library Nooks
Florida State
Update: Web and Mobile App Accessibility Settlements
Recent Legal Settlements
MLB MonsterBank of AmericaLevel UpQuicken Loans ArenaDisney
What’s in a Settlement Agreement?
Accessibility Standard
3rd party content Start + end dates Publicity Accessibility Information Page
Training Web development Customer service
Monitoring Enforcement All channels (web / app / other??)
Role of Experts and Consultants
Partner vs. Adversary
Corporate Culture
Choosing “Yes”
Accessibility / Usability
Coming Down the Road
• CNN Captioning • H & R Block• Marriott • JetBlue Airways• Weight Watchers• Grocery Delivery• Maricopa CC• Health Insurance
Law = Money = Business Case
Payments to individuals/organizations
Class action damages
Civil penalties Attorney’s fees
and expert costs
First Steps for Advocates
On-line contact pages
Toll-free phone numbers
Related brick and mortar staff
Document Document Document
Keep track of communications
Give deadlines
Follow-up
Want to Avoid Legal Action?
• Start today• Accessibility Information Page
• Customer Service• Be Responsive
Keeping the (Access) Ball Rolling
Maintenance
Checklists
Customer service
Future releases
Learn More
http://LFLegal.com
http://twitter.com/LFLegal