jurnal harian pkl
DESCRIPTION
gfdgTRANSCRIPT
![Page 1: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/1.jpg)
Jurnal Harian Mahasiswa
Nama Mahasiswa : Ida Ayu Sinta DeviNIM : 1315011034Program Studi : PKK (Pariwisata)Departemen : Front Office
![Page 2: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/2.jpg)
No Hari / Tanggal Uraian Singkat KegiatanTanda Tangan
Pembimbing Industri
1. Senin, 6 Juli 2015
09.00 – 18.00
Diberikan arahan oleh Pak Ricky selaku HRD
Online Trainee mengenai Starwood Preffered Guest
Quiz 1
Quiz 2
2. Selasa, 7 Juli 2015
09.00- 18.00
Starwood Property Orientation
Le Meridien Property Orientation
Belajar mngeni long stay guest di GSC
Mengikuti Briefing Sore (14:00)
Mendapat arahan dari Room Division Manager untuk pindah section sebagai
pengenalan awal di Front Office
Pengenalan department-departmen hotel beserta staf.
Mencoba éclair
3. Rabu, 8 Juli 2015 14.00-23.00
Briefing Sore
Stand by di depan Lobby
Mencoba welcome drink hotel yaitu Jamu
Menyapa dan menyambut tamu check in dengan mengucapkan Om Swastiastu,
![Page 3: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/3.jpg)
Selamat Siang Welcome to Le Meridien Bali Jimbaran.
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Handling Guest Request
Merapikan kursi dan mengelap meja yang basah di Lobby
4. Kamis, 9 Juli 2015 14.00-23.00
Briefing Sore
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Membantu the tour guides bertemu tamu mereka
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
![Page 4: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/4.jpg)
Merapikan kursi dan mengelap meja yang basah
5. Jumat, 10 Juli 2015
14.00-23.00
Briefing Sore
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
6. Sabtu, 11 Juli 2015 14.00-23.00
Briefing Sore
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
![Page 5: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/5.jpg)
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
7. Minggu, 12 Juli 2015OFF
8. Senin, 13 Juli 2015 09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
![Page 6: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/6.jpg)
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
9. Selasa, 14 juli 2015 09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
![Page 7: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/7.jpg)
Merapikan kursi dan mengelap meja yang basah
10. Rabu, 15 juli 2015 OFF
11. Kamis, 16 Juli 2015 OFF
12. Jumat, 17 Juli 2015
09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
13. Sabtu, 18 Juli 2015 09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
![Page 8: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/8.jpg)
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
14. Minggu, 19 Juli 2015 09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
![Page 9: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/9.jpg)
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
15. Senin, 20 Juli 2015
09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
![Page 10: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/10.jpg)
16. Selasa, 21 Juli 2015OFF
17. Rabu, 22 Juli 2015
09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
18. Kamis, 23 Juli 2015 09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
![Page 11: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/11.jpg)
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
19. Jumat, 24 Juli 2015 OFF
20. Sabtu, 25 Juli 2015 OFF
21. Minggu 26 Juli 2015 09.00-18.00
Stand by di depan lobby
Keeping Luggage ( Melayani tamu yang ingin menitipkan barang bawaannya di
luggage store dan memberikan luggage tag sebelumnya)
Menyapa dan menyambut tamu check in dengan mengucapkan “Om Swastiastu,
Selamat Pagi/Siang/Malam Welcome/ Welcome back to Le Meridien Bali
Jimbaran” dan mengantarkannya ke receptionist
Memberikan ucapan selamat tinggal terhadap tamu check out dengan
mengucapkan “thank you for staying with us Sir/madam have a safe flight we
![Page 12: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/12.jpg)
looking forward to see you again in this hotel, enjoy your great day bye”
Order taxi untuk tamu
Handle incoming call di meja travel concierge dan menindaklanjuti pesan atau
permintaan mengenai panggilan.
Merapikan kursi dan mengelap meja yang basah
22. Senin, 27 Juli 2015 OFF
23. Selasa, 28 Juli 2015 OFF
24. Rabu, 29 Juli 2015 OFF
25. Kamis, 30 Juli 2015
09.00-18.00
Training:
Telephone Courtesy
Dress Standard
Make Amenities
26. Jumat, 31 Juli 2015
09.00-18.00
Training:
incognito
DND
on hold calls
Make Amenities
27. Sabtu, 1 Agustus 2015 10.00-19.00
Read Log book (Untuk mendapatkan informsasi penting hari ini dan pada Sift
![Page 13: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/13.jpg)
seelumnya, memastikan apakah ada kegiatan yang dipindah tangankan)
Make Amenities
Update Long stay guest
Training:
Down time report
Emergency calls
28. Minggu, 2 Agustus 2015
10.00-19.00
Read Log book
Make Down time report
Read Email
Make Amenities
Handling Incoming Faximail
Training pick up out going call
29. Senin, 3 Agustus 2015 DP
30. Selasa, 4 Agustus 2015 EO
31. Rabu, 5 Agustus 2015 10.00-19.00
Read Log book
Make Down time report
Read Email
Make Amenities
Handling Incoming Faximail
![Page 14: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/14.jpg)
Training pick up out going call
32. Kamis, 6 Agustus 2015 OFF
33. Jumat, 7 Agustus 2015
07.00-16.00
Read Log book
Make Down time report
Read Email
Make Amenities
Handling Incoming Faximail
Training pick up out going call
34. Sabtu, 8 Agustus 2015
07.00-16.00
Read Log book
Make Down time report
Read Email
Make Amenities
Handling Incoming Faximail
Training pick up out going call
35 Minggu, 9 Agustus 2015 OFF
36. Senin, 10 Agustus 2015 OFF
37. Selasa, 11 Agustus 2015 OFF
38. Rabu, 12 Agustus 2015 11.00-20.00
Read Log book
![Page 15: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/15.jpg)
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
Latihan Upacara untuk 17 agustus
39. Kamis, 13 Agustus 2015
11.00-20.00
Read Log book
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
Latihan upacara persiapan 17 Agustus
40. Jumat, 14 Agustus 2015 07.00-16.00
Read Log book
![Page 16: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/16.jpg)
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
ditugaskan sebagai Usher di event charity night “Preservartion”
41. Sabtu, 15 Agustus 2015
11.00-20.00
Read Log book
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
Latihan upacara persiapan 17 agustus
42. Minggu, 16 Agustus 2015 11.00-20.00
Read Log book
Make Down time report
![Page 17: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/17.jpg)
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
Latihan upacara persiapan 17 agustus
43. Senin, 17 Agustus 2015
11.00-20.00
Mengikuti upacara bendera dihotel (dtugaskan sebagai pengibar bendera)
Read Log book
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
44. Selasa, 18 Agustus 2015 11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
![Page 18: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/18.jpg)
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
45. Rabu, 19 Agustus 2015 DP
46. Kamis, 20 Agustus2015 OFF
47. Jumat, 21 Agustus 2015 OFF
48. Sabtu, 22 Agustus 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going call
49. Minggu, 23 Agustus 2015 11.00-20.00
Read Log book
![Page 19: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/19.jpg)
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going/ incoming call
50. Senin, 24 Agustus 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
51. Selasa, 25 Agustus 2015 11.00-20.00
Read Log book
Update Guest Preference
![Page 20: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/20.jpg)
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
52. Rabu, 26 Agustus 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
53. Kamis, 27 Agustus2015 DP
54. Jumat, 28 Agustus 2015 DP
55. Sabtu, 29 Agustus 2015 OFF
56. Minggu, 30 Agustus 2015 OFF
![Page 21: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/21.jpg)
57. Senin, 31 Agustus 2015 OFF
58. Selasa, 1 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
59. Rabu, 2 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
![Page 22: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/22.jpg)
60. Kamis, 3 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
61. Jumat, 4 September 2015 OFF
62. Sabtu, 5 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
![Page 23: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/23.jpg)
63. Minggu,6 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
64. Senin, 7 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
65. Selasa, 8 September 2015 07.00-16.00
![Page 24: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/24.jpg)
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
66. Rabu, 9 September 2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
67. Kamis, 10 September 2015 11.00-20.00
Read Log book
![Page 25: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/25.jpg)
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
68. Jumat, 11 September 2015 OFF
69. Sabtu, 12 September 2015 OFF
70.Minggu,13 September
2015
11.00-20.00
Read Log book
Update Guest Preference
Make Down time report
Read Email
Update not available item
Make Amenities
Handling Incoming Faximail
Handling loan item
pick up out going / incoming call
71. Senin, 14 September 2015 OFF
![Page 26: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/26.jpg)
72. Selasa, 15 September 2015 OFF
73. Rabu, 16 September 2015
12.00-21.00
Read night manager report
Update guest profile
Escorting guest to room, and do room orientation
Training handling check in
74. Kamis, 17 September 2015
12.00-21.00
Check reservation and profile guest
Update guest profile
Escorting guest to room, and do room orientation
Handling guest request
Filling registration card dan bill tamu yang sudah check out
Handle incoming call incoming call di meja GSA
Training handling check in
Arrival preparation
75. Jumat, 18 Setember 2015 12.00-21.00
Check reservation and profile guest
Update guest profile
Escorting guest to room, and do room orientation
Handling guest request
Filling registration card dan bill tamu yang sudah check out
![Page 27: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/27.jpg)
Handle incoming call incoming call di meja GSA
Training handling check in
Arrival preparation
76. Sabtu, 19 September 2015
12.00-21.00
Check reservation and profile guest
Update guest profile
Escorting guest to room, and do room orientation
Handling guest request
Filling registration card dan bill tamu yang sudah check out
Handle incoming call incoming call di meja GSA
Training handling check in
Arrival preparation
77.Minggu, 20 September
2015
12.00-21.00
Check reservation and profile guest
Update guest profile
Escorting guest to room, and do room orientation
Handling guest request
Filling registration card dan bill tamu yang sudah check out
Handle incoming call incoming call di meja GSA
Training handling check in
Arrival preparation
![Page 28: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/28.jpg)
78. Senin, 21 September 2015
07.00-16.00
Training membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
79. Selasa, 22 September 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
80. Rabu, 23 September 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
81. Kamis, 24 September 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
82. Jumat, 25 September 2015 07.00-16.00
![Page 29: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/29.jpg)
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
83. Sabtu, 26 September 2015OFF
84.Minggu, 27 September
2015OFF
85. Senin, 28 September 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
Mengikuti general associate meeting
86. Selasa, 29 September 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
87. Rabu, 30 September 2015 07.00-16.00
membuat assignment
![Page 30: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/30.jpg)
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
88. Kamis, 1 Oktober 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
89. Jumat, 2 Oktober 2015 OFF
90. Sabtu, 3 Oktober 2015 OFF
91. Minggu, 4 Oktober 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
92. Senin, 5 Oktober 2015
07.00-16.00
membuat assignment
Handling incoming call/out going call
Mengkoordinir room attendant
Handling guest request
Jimbaran, 29 Oktober 2015
![Page 31: Jurnal Harian Pkl](https://reader034.vdocuments.net/reader034/viewer/2022050707/5695d18d1a28ab9b0296fe27/html5/thumbnails/31.jpg)
Mahasiswa, Pembimbing Industri,
Ida Ayu Sinta Devi Enggal Aditya Prayoga