Kimberly Parker5912 Mantalcino Dr

Round Rock, TX 78665 USPhone: +1 804-481-6571

parkk1@yahoo.com

Employment History

Office AssistantSSIJuly 2016-Jan 2017

Greeted arriving visitors Answered and transferred calls to relevant persons Took telephonic messages and distributed them Received incoming mail and prepared outgoing mail Faxed Filed documents Scanned Photocopied Sent emails and maintained correspondence Handled petty cash Practiced numerical skills Maintained customer documents and invoices Helped maintain good working condition of office equipment Kept office neat and tidy Kept track of office supplies Typed reports, documents and letters

Medical Claims ExaminerAll Technical Proficient Professionals May, 2015 — July 2016

Experienced skills in using word processing, database, and other software applications Possess the ability to work independently and under stressful situations and deadlines Review for the appropriate diagnostic and procedural coding for all submitted Health Care

Financing Administration (HCFA)-1500 and Universal Billing (UB) 1450 claim form Perform audits of coded medical records that have been processed Prepare medical claims for payments and validate the appropriate claims adjustments to resolve

payment discrepancies Classify and report the claim as needing additional registration and/or insurance information Trained and skilled at utilizing medical terminology Complete procedural processing of standardized claims for various and multiple types of

medical expenses

Skilled at communicating effectively both orally and in writing with internal and external customers

Updated patient accounts and information on a daily basis Handled and processed confidential patient information 7 years of office experience Identified and resolved system and account issues Entered information into computer databases Operated office equipment such as copiers and fax machines Looked up information with computer programs.

Store Manager Dollar General June, 2011 — May, 2015 (3 years 11 months)

Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts

Contributed to merchandising ideas at team sale meetings Worked closely with the district manager to formulate and build the store brand Addressed and corrected sales staff communication issues in a tactful and effective manner Analyzed marketing information and translated it into strategic plans Trained staff to deliver outstanding customer service Wrote order supply requests to replenish merchandise Maintained daily record of all transactions Trained all new managers on store procedures and policies Completed weekly schedules according to payroll policies Determined staff promotions and demotions, and terminated employees when necessary Directed and supervised employees engaged in sales, inventory-taking and reconciling cash

receipts Reorganized the sales floor to meet company demands Stocked and restocked inventory when shipments were received Addressed customer inquiries and resolved complaints Reconciled payment receipts and bank deposits Maintained cash accountability Implements policies and procedures Upheld stock levels and proper pricing for multiple product lines Authorized payment of invoices and return of merchandise Ran weekly and monthly strategy reports to analyze business trends and make

recommendations Managed vendor chargebacks and follow up Tracked shipping and weekly and monthly fallout.

Store Receiving SpecialistToys R Us May, 2008 — October, 2011 (3 years 5 months)

Conducted market research to determine appropriate pricing

Led department meetings to build team cohesiveness and coordinate projects Collected operations data and created spreadsheets detailing trends Organized and prioritized projects Researched market trends Monitored weekly, monthly and quarterly achievement goals Determined recurring business needs and maintained necessary inventory levels Worked with shipment companies to manage distribution Reviewed purchases for fraudulent activities Answered incoming telephone calls with professional and knowledgeable responses Created attractive displays Provided expert product and service information Maintained up-to-date knowledge of customer buying habits.

ReceptionistEvolver INC May, 2004 — April, 2008 (3 years 11 months)

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Designed electronic file systems and maintained electronic and paper files Served as central point of contact for all outside vendors needing to gain access to the building Dispersed incoming mail to correct recipients throughout the office Made copies, sent faxes and handled all incoming and outgoing correspondence Facilitated working relationships with co-tenants and building management Organized files, developed spreadsheets, faxed reports and scanned documents.

Automated Logistics SpecialistLGI February, 2005 — May, 2006 (1 year 3 months)

Monitored the daily activities of an excess of 30 customer support teams Studied new products in order to provide detailed knowledge Retrieved requested files and delivered to appropriate personnel Operated office equipment such as copiers and fax machines Entered information into computer databases Updated daily logs for tracking file movements Reviewed files to check for complete and accurate information Destroyed files and materials upon request Looked up information with computer programs Contacted staff and customers to retrieve files.

Automated Logistics SpecialistUS Army March, 1990 — March, 1996 (6 years) Nov, 1999 –Nov 2002

Supervised and performed management or warehouse functions to maintain equipment records and parts

Established and maintained automated and manual accounting records and posted receipts Maintained stock counts and accounting procedures

Followed procedures for shipping, receiving, storing and issuing stock Managed procedures for handling medical and food supplies Filled and distributed orders Provided material handling and movement Processed output from catalog inquiry program Provided stock replenishment Prepared reports on labor and equipment, available storage space Relocated material and warehouse refusal Planned and coordinated subsistence supply activity Packaged material Recommended deletions and additions to authorized storage list Maintained accounting records of property Reviewed requests for major and controlled items Reconciled activity records for monthly, quarterly reporting and status reviews

EducationBarton County Community College: AA Degree, Degree date: 2005