Presentation on “Effective

Leader- Talk & Listen”

Presented By:Aanchal BansalAnkita GargRishima BhandariPushpinder Sharma

Presented To:Prof. Gautam Bansal

WHAT IS LEADERSHIP? Leading people Influencing people Commanding people Guiding people

“Leadership is a reciprocal relationship between those who choose to lead and those who decide to follow.” (Kouzes & Posner 1993)

“Leadership is influence.” (Maxwell 1993, 1; J. Oswald Sanders)

TYPES OF LEADERS Leader by the position achieved. Leader by personality, charisma. Leader by moral example. Leader by power held. Intellectual leader. Leader because of ability to accomplish

things.

ALL MANAGERS ARE NOT LEADERSManagers Focus on things Do things right Plan Organize Direct Control Follows the rules

Leaders Focus on people Do the right

things Inspire Influence Motivate Build Shape entities

EFFECTIVE LEADER“An Effective leader who influences,

motivates, guides and lead others to perform efficiently to achieve their ascertained goals.”

Effective leaders strive to create an environment that accepts and promotes individual differences. As a result, they empower the entire organization.

ACCESSIBILITY OF LEADERS Effective Leader must be assessed for

the following:• The extent of influence on the followers• Generate higher productivity• Lower costs• Communicate without barriers• Identifies the opportunities• Create results• Attain goal• Realize vision

SKILLS OF AN EFFECTIVE LEADER

Persuasive:- To help facilitate change. Being a persuasive and charismatic leader can help to make change easier for all employees.

Thorough:- A good leader explore all possible outcomes by every angle to get the desired result.

Confidence:- To be confident about the targets, actions, to answer the questions of employees, decisions and results.

Communication :- Communication before, during and after the change process is critical for any leader with his superiors and subordinates.

Unwavering:- To be firm and strong about the decisions, guidelines and changes, a leader must always be unwavering (unless they are good for their company).

EFFECTIVE LEADERSHIP AND LISTENING There is a positive relationship between

effective leadership and effective listening skills.

Effective leaders apparently hear what others have to say and empathize with their points of view.

Listening is a skill that underlies all leadership skills

INTERPRETING COMMUNICATION

SKIT

COMMUNICATION BARRIERS

Language barriers

Psychological Barriers

Attitudinal Barriers

Physical Barriers

Systematic Barriers

WAYS TO IMPROVE COMMUNICATION

Often leaders shy away from simple lists of suggestions and guidelines. Yet by following basic suggestions we can become better leaders and enhance communication.

Encourage FeedbackI. Tell subordinates you want feedback.

II. Identify areas in which you want feedback

III. Use silence to promote feedback.

IV. Watch for nonverbal cues.

V. Consider scheduling feedback sessions.

VI. Use statements to encourage feedback.

CONTINUED… Listen EffectivelyI. Prepare to listen

II. Listen for ideas, not just for facts

III. Keep an open mind

IV. Capitalize on the speed differential.

V. Put yourself in the speaker’s place.

Reduce Communication MisunderstandingI. Misinterpretation of the meanings of words.

II. Misinterpretation of actions.

III. Misinterpretation of nonaction symbols.

IV. Misinterpretation of the voice.

CONCLUSION

Effective leaders recognize the importance of good

communication. Communication problems can cause

bottlenecks in the organization. But before you blame

subordinates for bottlenecks, stop and examine a bottle.

Notice where the neck is. It is not at the bottom.

Responsible leaders communicate effectively. They work

hard to prevent bottlenecks and keep channels open up,

down, and throughout the organization by:

(1) establishing inappropriate working climate and adjusting

their communication behavior to fit the situation,

(2) practicing techniques to improve communication in their

organization.

THANK YOU