PEOPLE CAPABILITY DEVELOPMENT PROGRAMCapability Building-Change Management –Continuous Improvement

CONTINOUS IMPROVEMENT

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People Development Program Plan

Capability Building – Continous Improvement-Excellence Performance

Januari 2016

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Contents

• Why SMI

• Program Objective

• Methodology & Approach

• Project Plan

• Workshop and Project Coaching

• Coach Profile

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Why SMI

SMI is a Group of Profesionals who has extensive in the Operational Excellence of

various Industries, such as Manufacturing, Mining, and Services Company

We started this venture on the knowledge of a large untapped market in this line of

business

We Pride ourselves for providing customized services for our clients with customer

satisfaction as the ultimate Goal

Our services include:• Productivity Improvement• Cost Efficiency• Implement sustainable improvement

system• Mindset, Passion, Capabilities,

Leadership Improvement

Sustainable Improvement Systems:Lean Enterprise• Six Sigma• Total Productive Maintenance

Several reasons why SMI should be your partner in People Development and Improvement:

Extensive experience more than 5 years in providing Operational Excellence coachingand training services, including PT.Bukit Asam (Persero).Tbk, PT. Semen Baturaja, Garuda Indonesia, PJB , PLN (Persero), BNI, and Many More

Result oriented. We understand that what you really need is business result, which is why our diverse team has one thing in common: the burning desires to deliver result.

Our full time team (Black Belts) will be able to ensure you complete this project on schedule and on target.

Comprehensive solutions – SMI provide coaching and training services as framework, including strategic and operational management. This combination enables us to provide an accurate business advice.

After Sales Service

Why SMI

Program Information

Based On Information from your institution your people needs to

be emphasized in their capabilities and initiatives to have

an continous improvement awareness

the Program of People Development at:

Technical Sistem Capability (TSC)

• Management Value Survey

• Operational ExcellenceAwareness Training

• Safety Induction Training

Mindset, Capability, & Leadership (MCL)

DISC Behaviour Analysis

DISC & Leadership Fundamental

FInancial Planning & Wealth Management

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Excellence Performance

This Program duration will be 3-6 months

Content List of People Development Program

Technical System Capability

Management Value Survey

Behaviour Survey

Employee Perception & Expectation of Company

Operational Excellence Awareness Training (OPEX)

Lean & Six Sigma White Belt

DMAIC (Define, Measure, Analyze, Improve & Control)

Safety Induction Training

Hazard Identifications, Risk Assessment & Control

Mindset , Capability, & Leadership (MCL)

• DISC Behaviour Analysis

• DISC & Leadership Fundamental Training (MCL 1) DISC for Deeply Knowing Personal & Working Partner

Behaviour

How To Use DISC to build Relationship and Improve Excellence Performance

DISC for Leader

Financial Planning and Wealth Management (MCL 2)

Cashflow Management (Financial Statement analysis, Time Value Of Money)

Insurance Planning (Life Insurance, Disability, Annuity, Unit Linked)

Investment Planning (Investment Principles, Capital Market, Asset Location)

Tax Planning (Personal Financial Statement, Income To Tax Planning, SPT Tahunan)

Estate Planning (Process, Distribution,Marriage,FamilyLaw, Wealth Distribution)

Retirement Planning (Bussiness Continuity, annuity Concept and Program)

Training Timeline

MCL Training

Opex Training

Safety Training

Wk 6 Wk 7 Wk 8 Wk 9 Wk 10 Wk 11 Wk 12 Wk 13 Wk 14 Wk 15 Wk 16 Wk 17 Wk 18

MATERY OVERVIEW

MCL Training & Workshop

MINDSET, CAPABILITY, & LEADERSHIP

Deeply Knowing Your self & Others with DISC

COMMITMENTLEVEL

ACHIEVEMENT

+2

+1

zero

-1

LEVEL COMMITMENT 2

-Failed to achieve goals

- Degradation

- Success In Achieve Goals

- Got Achievement Beyond

Target

- Having more than one

Achievement

- Dare to Challenging own

self , Breakthrough, Beyond

Expectation

- Become Benchmark

person to othersWorking Unit

BECOME AN EXCELLENT PERSONAL FOR EXCELLENCE PERFORMANCE

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2

3

1

2

LEADERSHIP 123 (Leadership Style)

1. To Be Number One

/

Do The Best

Profesional

2. Thinking two levels above your Boss

ProActive

3. Three step ahead

Anticipative

1

7

/

1

8

LEADERSHIP 123

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Safety Training & Workshop

Hazard Identifications & Risk Assessment

• Hazard is a source of potential hazards that can cause

damage (harm)

• Hazards may include chemical, machinery, energy

forms, method of operation or work situation

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Type of Hazard

(Hazard)

• Physical

• Chemical

• Electrical

• Mechanical

• Physiological

• Biological

• Ergonomic

(Hazard)

Operational Excellence Awareness

Training & Workshop

Operational Excellence Awareness

• We using Lean & Six Sigma Deployment as vehicle to

achieve the Operational Excellence

• Aware about the structure of Lean Six Sigma

• Cost Efficiency

• Continous Improvement

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Process Improvement Spectrum

Time to Execute

Early Project Quick

Wins,

5S, simple value

stream

improvement, basic

tools.

More

complex analysis and

improvement tools,

basic Lean tools for

Service, basic

statistical analysis,

risk analysis with

FMEA.

Most

Complex analysis and

improvement tools,

including statistical

analysis, Lean tools,

team management, and

advance tools.

Strategic –

Analysis

Focused

Tactical –

Solution

Focused

Rigorous

Lean and Six

Sigma Tools

Advanced

Lean and Six

Sigma Tools

Green Belt

Black Belt

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Course Description

• The Lean Six Sigma philosophy, strategy, and approach to

continuous improvement.

• Basic and Intermediate Lean Six Sigma tools including voice of

customers, basic data analysis, basic statistic, basic lean tools,

basic value stream mapping, and many others.

• How to facilitate effective teams meeting and brainstorming

• How to facilitate group event including Value Stream Mapping

• How to do a project transition to process owners

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LSS Curriculum – 2 Days

Day 1 Day 2

Overview of Lean Six Sigma Analyze

Define

Voice of Customers – CTQ

Project Chartering - SIPOC

Fishbone Diagram

Statistic Data Analysis

Graphical Data Analysis

Measure

Data Collection plan

Value and Waste - Process Mapping

Improve

5S & Scamper

Control

Quick Wins LSSWB Post Test

Management Value Survey

7 9 9

23-Jun-15 PRE

Assessment People Behavior

Executive Mid-Management Supervisors

71

53

24

0

15

30

45

60

75

90

TOTALS

8071

49

0

15

30

45

60

75

90

TASK

92

66

28

0

15

30

45

60

75

90

PEOPLE

85

6961

0

15

30

45

60

75

90

SYSTEMS

67 62

30

0

15

30

45

60

75

90

CHANGE

14

35

10

0

15

30

45

60

75

90

COOPERATION

Grafik ini merupakan hasil scoring dari participant yang

terlibat dalam assessment MVS yang menggambarkan

behaviour dari tiap level yang diassess

PRE

Skill Inventory

Management Values Survey

0

33

66

99Percentile

Mid-Management 33%

Executive 0%

Supervisors 55%

FU

NC

TIO

NA

L

SU

RV

IVA

L

TE

AM

BU

ILD

ING

Executive 29%

Supervisors 33%

Mid-Management 22%

Executive 72%

Mid-Management 44%

Supervisors 11%

PROFESIONAL FEE IDR 517.000.000/ Nett

Term and Condition:

• 10% of Tax fee will be charged to client

• SMI will provide Program Design, Trainer & Coach laptop, laser pointer, written training material

(module book-master handsout), others training material, certificate of attendance,

facilitator/guest speaker, additional Training crew,and training report.

• Client will provide name tag, registration/attendance list, training venue, LCD Projector, LCD

screen, flipchart, whiteboard, board marker, sound system, consumptions, and any other

standard facilities relevant to support the training program.

• Clients will provide award / gift for training participants (If any)

• Client will provide standard transportation and accommodation for facilitator/guest speaker and

crew to sites

• Term of Payment :

• 50% before implementation

• 35% after three Month Implementation

• 15% After Project Reporting

• Payment By Transfer to Sukses Mulia Insani, Bank Mandiri 1570003998763

• This term and condition, including non-disclosure agreement (if necessary), will be detailed

further and incorporated in a written contractual agreement signed

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Ferdinan has a lot of insight and hands on experience in process/operational level as

Quality Engineer in a Fortune 500 Company where he was responsible in maintaining

and improves product quality and quality system. Ferdinan is also a Certified Lean Six

Sigma Black Belt with solid background in cost reduction and business process

improvement, in a wide spectrum of industries. Currently, he is consulting director and

led operation of the firm.

FERDINAN

HASIHOLAN

OUR CHOACH

List of Latest Top 3 Business-Related Clients

Communication For Leaders

Lean Six Sigma

Lean Six Sigma

Steering

Committee

Steering

Committee

Steering

Committee

ARDEN DJAPRI

OUR COACH

List of Latest Top 5 Business-Related Clients

Consultant

Competencies

• Continuous Improvement

Program

• Project Management

• Business Process Re-

Engineering

• TQM

• ISO – MOS

• RCM

• Supply Chain Management

• Change Management

• Organization Design by

Process

Project Manager

(Representative)

Project Manager

(Representative)

Project ManagerLean Six Sigma

Lean Six Sigma

Strategic

Result-oriented leader who performs well in multi-cultural environment. Adept at managing all phases of project life cycle, from assessment, design, planning, implementation, and deployment, also improvement. Skilled at measuring and design work-system performance through cross functional team to optimize company resources for better share-holder, stake-holder, and community benefits through end-to-end business improvement. His proven track record are shown and spreading out from Manufacturing, Mining, Oil & Gas, and Energy sectors which have been focusing on System, Process, & Behavior Improvement of several good respective listed clients.

We congratulate YOU

to make a right decision to create

your better future, bring Success

and balance to all areas of your life

with US

SuksesMuliaInsani OFFICE Gedung Permata Jl. Ciputat Raya No 30 Kebayoran Lama Jakarta 12240 WORKSHOP Jl. Puncak Pesanggrahan VII no 11 Bukit Cinere Indah Cinere, Depok PHONE+6282231843089 (Primiputri)+6281220360001 (Kharisma)+6281280019595 (Teenu )