Leadership & Learning - reloadedmanagement meetingsMunich, 18th July 2012Tim A. Ackermann

Influencers

Workplace

Demography

Mindsets

Technology

Mindsets & Leadership

The meaning of “work”

Communication and forming relationships

Synching up

Finding information and

learning

Job assignments

The meaning of “feedback”

Erickson, 2012

Mindsets & Communication

Source: Deloitte Consulting, IABC

50s 60s 70s 80s 90s 00s 10s

formalfunStyle

detail, prose-styleIf and when I need it, I’ll find it online

Content

Relevance to my securityRelevance to now, today and my role

Context

Authority and hierarchyMeritocracy

Attitude

Time frame5 min agoSpeed

digestibleconstant

Frequency

Techology, Mindsets & Jobs

Source: Josh Bersin, blog

A function“Own” a functionResponsibilityCareer PathUpward mobilityBy level, title, size of office,… - by your bossDirect and manageWiden skills and build powerJob & competency models, org charts, top down

A set of tasks and specialties“Contribute” in teamsProjects and jobs to doCareer ProgressionIncrease specialization & experienceBy results delivered, demand of skills – by peersBuild teams, empower, inspire, coachDeepen skills, drive resultsCapability models, knowledge sharing, shared values and mission

Trad

ition

al: “

job”

Tomorrow

: “role”

Technology, Mindsets & Learning

• Contextual• User generated

• Competency based

• User generated

• Contextual• Organization

created

• Competency based

• Organization created

Formal learning

Experimental Learning

Peer-to-peer learningMentoring

Source: Meister&Willyerd, Workplace 2020

Technology & LearningPrivate• We're usually invited to participate by people we know and trust. • There are specific things we want to do with the other people

involved, • We get something back from participation• We have control over who sees our information. • The applications are intuitive• The applications are well-tuned to support the specific tasks we want

to perform and their features are regularly rated and refined.

Corporate• Often we're instructed to use it by someone in authority• Little of what we actually get paid to do requires input from the

majority of the network. • Participation feels like dropping pearls into a black hole• We have no control over who sees our information• The site is unattractive and requires a manual to get started. • The software is generic and requires a work-around

Source: Tamara Erickson, HBR

Predicitions for 20201. You will be hired and promoted based upon your reputation

capital2. Your mobile device will become your office, your classroom, and

your concierge3. The global talent shortage will be acute4. Recruiting will start on social networking sites5. Web commuters will force corporate offices to reinvent

themselves6. Companies will hire entire teams7. Job requirements for CEOs will include blogging8. The corporate curriculum will use video games, simulations, and

alternate reality games as (key) delivery model

Source: Meister&Willyerd, Workplace 2020

Predicitions for 20209. A 2020 mind-set will be required to thrive in a networked world

• Social participation• Thinking globally• Ubiquitious learning• Think big, constant improvement• Cross-cultural power

10. Human Resources’ focus will move from outsourcing to crowdsourcing

11. Corporate social networks will flourish and grow inside companies

12. You will elect your leader

Source: Meister&Willyerd, Workplace 2020

Predicitions for 202013. Lifelong learning will be a business requirement14. Work-life flexibility will replace work-life balance15. Companies will disclose their corporate social responsibility

programs to attract and retain employees16. Diversity will be a business issue rather than a human resources

issue17. The lines among marketing, communications, and learning will blur18. Corporate app stores will offer ways to manage work and personal

life better19. Social media literacy will be required for all employees20. Building a portfolio of contract jobs will be the path to obtaining

permanent full-time employment

Source: Meister&Willyerd, Workplace 2020

Learning…

Learningsocial

context based

on demand

ubiquitous

gamified

Leadership…

Leadershipcrowd

sourced

volatile

diverse

remote &

virtual

on demand

… Human Resources

Human Resources

“People Development

”

technology driven

enabling

facilitating

(end) customer focused

The future of work…

… is today!

TIM A. ACKERMANN TALENTIM

"In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time – literally – substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.”, Peter F. Drucker