lean coffee
Post on 14-Sep-2014
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DESCRIPTION
Lean Coffee is an structured but agenda less meeting that allows participants to gather, build and talk. Our implementation of Lean coffee was a way to informally discuss what was important to the team and look at ways to improve our efficiency, effectiveness and processes within the service delivery teamTRANSCRIPT
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Lean Coffee
Mia HorriganDirector ICT Strategy and Advisory Services
Zen Ex Machina
zenexmachina.wordpress.com
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Lean
• Production practice that considers expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination
• “Value" is defined as any action or process that a customer would be willing to pay for
www.zenexmachina.com
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Lean Goals and Strategy
• Improve quality: Understand what customers' wants and needs and design processes to meet their expectations and requirements
• Eliminate waste: Waste is any activity that consumes time, resources, or space but does not add any value to the product or service
www.zenexmachina.com
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Need to be able to Recoginise Waste
• If some activity could be bypassed or the result could be achieved without it
• Partially done coding eventually abandoned during the development process
• Extra processes and features not often used by customers
• Waiting for other activities, teams, processes• Defects and lower quality • Managerial overhead not producing real value
www.zenexmachina.com
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Value Stream Mapping
• Analyse and design flow of materials and information required to bring a product or service to a consumer
http://scaledagileframework.com/value-streams/
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7 Lean Principals
• Eliminate waste• Amplify learning• Decide as late as possible• Deliver as fast as possible• Empower the team• Build integrity in• See the whole
www.zenexmachina.com
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What is Lean Coffee?
• Structured, but agenda-less meeting. Participants gather, build an agenda, and talk
• Discussion is directed and productive because the agenda is democratically generated
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Talk about what is Relevant to the Team
Replaces standard meeting model where someone shows up with a literal "agenda" that frequently keeps a lot of relevant and important information from arising
www.zenexmachina.com
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How did Lean Coffee Start?
• Started in Seattle in 2009. Jim Benson and Jeremy Lightsmith wanted to start a group that would discuss Lean techniques
• Wanted a group that did not rely on anything other than people showing up and wanting to learn or create
• There are currently dozens of Lean Coffees happening world-wide, including Seattle, San Francisco, Stockholm, Toronto, New York City, and now Canberra
www.zenexmachina.com
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Why Lean Coffee?
• Newly forming team• Customer not happy with time delays • Quality issues• Low morale • Wanted an informal session to discuss:– What’s happening– How we can be more efficient and effective– How can we make our processes better
www.zenexmachina.com
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Vision and Values
• Fitted in well to vision and values: “deliver maximum value to our
customers as efficiently as possible”
www.zenexmachina.com
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Our First Lean CoffeeAll you need to start:• Good Coffee• Table
• Post-it notes & pens• Interest
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What to Discuss?
• Everybody writes down topics they'd like to discuss on stickies placing them in the centre of the table
• These can be literally whatever people want to discuss or follow a theme
• Each topic is briefly described by its writer
http://leancoffee.org/
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Vote
www.zenexmachina.com
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Talk
• Start having a conversation• It’s really is that simple• The power is that we now have a list of topics
everyone at the table is interested in and is motivated to discuss
www.zenexmachina.com
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Roman VoteAt the end of 5 mins do a
Roman VoteUp = Keep talkingMiddle = Unsure
Down = Next topic
www.zenexmachina.com
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Take notes of the discussion
http://seattle.leancoffee.org/page/2/
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Let’s have a Lean Coffee
www.zenexmachina.com
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• We spend 2 mins writing down topics people want to discuss
• We spend 2 - 5 mins minutes letting people explain their topics (15-30 secs each)
• We vote on which topics to discuss in what order. Each person gets 3 votes
• We start talking. We let the conversation run for 5 minutes per topic, at the 5 minute mark we take a show of thumbs (up, down, neutral) to see if we want to stay on this topic or move on
The Mechanics of it All
www.zenexmachina.com
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Applying Lean Coffee to our Work
• Implementing Scrum
• Restructuring into multidisciplinary teams
• Kanban Boards• Scaling Agile• Contributing to
the Lean Lab
www.zenexmachina.com
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The Lean Lab
www.zenexmachina.com
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Our Lean Lab Kanban Board
www.zenexmachina.com
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Benefits of Lean Coffee
• Talk about what is important to my team• Team decides how long we discuss each topic• Sharing experiences and challenges • We are solving problems together• Collaboration and team building• Visual• No preparation required• Free coffee on the boss!
www.zenexmachina.com
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Summary
www.zenexmachina.com
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Fin
@miahorri
zenexmachina.wordpress.com
Mia Horrigan
http://www.slideshare.net/miahorri