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Lean Six Sigma Black Belt[4.0 CEUs/ 40 PDUs]

SSCP5100

Included eBook

Voehl, F., Harrington, J.H., Mignosa, C. and Charron, C. (2013), The Lean Six Sigma Black Belt handbook: Tools and methods for process acceleration, CRC Press, London.

Course Outcomes

Upon the successful completion of this course, participants will be able to:

▫ Define the Lean Six Sigma methodology, tools and techniques, and the DMAIC approach to process improvement

▫ Examine organization-wide process improvement considerations

▫ Assemble effective Black Belt project teams

▫ Implement the steps in each phase of the DMAIC process to optimize process improvement

▫ Analyze the purpose and applicability of various Lean Six Sigma tools and techniques

▫ Apply the Six Sigma tools and techniques required to support process improvement

Course Description

In just six weeks, this online Lean Six Sigma course provides you with advanced Lean Six Sigma techniques, including complex sampling techniques, advanced flow and pull creation techniques, advanced statistics, capability index analysis, Total Productive Maintenance, Advanced Design of Experiments and more. You will learn how to analyze and balance stakeholders’ needs, link projects to strategy and handle challenging team situations. You’ll also gain knowledge of related methodologies, such as Agile and Benchmarking.

Discussion Board

Share your experience with fellow participants and your course facilitator in weekly discussion board posts.*Curriculum is subject to change. Please contact an enrollment representative for more information.

Certification

This course prepares participants for the Lean Six Sigma Certified Black Belt (LSSCBB) certification exam offered through Florida Tech.

Week 1

Module Learning Objectives Assignments/Activities Live Session Topic Quiz

Module 1: Lean Six Sigma

▫ Define Lean Six Sigma terminology

▫ Define five Lean principles

▫ Identify commonly used Lean Six Sigma tools and techniques

▫ Define the roles of Lean Six Sigma participants

▫ Describe the expectations and involvement of a Lean Six Sigma Black Belt

▫ Describe the DMAIC approach to process improvement

▫ Describe the DMADV approach to process or product design

▫ Create a RACI (responsible, accountable, consulted, informed) chart

Self-Assessment Activity: DMAIC

Self-Assessment Activity: DMADV

Project Assignment: RACI Chart

▫ Lean Six Sigma terminology, benefits, and tools

▫ DMAIC and DMADV

▫ RACI chart

▫ Strategic considerations and alignment

▫ Management systems and scorecards

▫ SWOT analysis

▫ Questions and answers

N/A

Module 2: Organizational Planning and Deployment

▫ Identify organization-wide strategic considerations

▫ Identify different approaches to strategic deployment

▫ Examine reasons why an organizational culture may impact change

▫ Conduct a strategic alignment of project objectives

▫ Conduct a SWOT analysis

Self-Assessment Activity: Evaluating Management Systems and Scorecards

Project Assignment: Strategic Alignment and SWOT Analysis

Week 2

Module Learning Objectives Assignments/Activities Live Session Topic Quiz

Module 3: Process Evaluation

▫ Define performance measures

▫ Analyze the voice of the customer, business, employee, and process

▫ Establish key performance indicators

▫ Identify the important aspects of a business case to support a process improvement project

▫ Develop process and business metrics

▫ Examine the alignment between process and business metrics

Self-Assessment Activity: Key Performance Indicators

Project Assignment: Process and Business Metrics

▫ Process evaluation

▫ Process and business metrics

▫ Team dynamics and decision making

▫ Team motivational techniques

▫ Team facilitation

▫ Questions and answers

Quiz 1

Module 4: Team Selection

▫ Describe team dynamics and success factors

▫ Describe team motivation, leadership, and management techniques

▫ Establish a project team

Self-Assessment Activity: Team Dynamics

Project Assignment: Team Selection

Week 3

Module Learning Objectives Assignments/Activities Live Session Topic Quiz

Module 5: Define Phase

▫ Describe the tools and techniques used to define a process improvement problem

▫ Examine different process mapping tools

▫ Determine the flaws in a process

▫ Develop a project charter

Self-Assessment Activity: Project Charter

Project Assignment: Project Charter ▫ DMAIC: Define Phase

▫ Project charter

▫ DMAIC: Measure Phase

▫ Data collection plan

▫ Questions and answers

N/A

Module 6: Measure Phase

▫ Examine different data collection techniques and analysis methods

▫ Describe the purpose of various graphical data charts

▫ Define measurement systems analysis

▫ Examine process performance measures

▫ Develop a data collection plan

Self-Assessment Activity: Control Charts

Project Assignment: Data Collection Plan

Week 4

Module Learning Objectives Assignments/Activities Live Session Topic Quiz

Module 7: Analyze Phase

▫ Conduct root cause analysis

▫ Describe different data analysis methods

▫ Define various data design and testing methods

▫ Determine how to select an analysis method

▫ Validate root cause analysis

Self-Assessment Activity: Hypothesis Testing

Project Assignment: Root Cause Analysis

▫ DMAIC: Analyze Phase

▫ Test analysis

▫ Root cause analysis

▫ Questions and answers

Quiz 2

Week 5

Module Learning Objectives Assignments/Activities Live Session Topic Quiz

Module 8: Improve Phase

▫ Generate process improvement solutions

▫ Analyze process improvement solutions

▫ Implement process improvement solutions

▫ Design a visual management system

▫ Develop a solution matrix

Self-Assessment Activity: Implementation

Project Assignment: Solution Matrix ▫ DMAIC: Improve Phase

▫ Solution matrix

▫ DMAIC: Control Phase

▫ Control plan

▫ Questions and answers

N/A

Module 9: Control Phase

▫ Describe the necessity of statistical process control software

▫ Identify ways to confirm and sustain process improvement methods

▫ Create a control plan

Self-Assessment Activity: Control Plan

Project Assignment: Control Plan

Week 6

Module Learning Objectives Assignments/Activities Live Session Topic Quiz

Module 10: Putting It All Together

▫ Differentiate various problem-solving approaches

▫ Describe an example of a manufacturing project experience

▫ Examine multiple examples of transactional projects

▫ Develop an A3 plan to finalize a black belt project

Self-Assessment Activity: Problem Solving Approaches

Project Assignment: Final A3 Plan

▫ Problem solving approaches (8D, A3, PDCA)

▫ Black Belt projects

▫ Questions and answers

Quiz 3