Learning Outcomes

Student Learning Outcomes Related Goal

Student will know the contact information for the advising office and their advisor (if assigned). 1

Student will understand that he/she holds the final responsibility for the successful completion of an educational program.

1

Student will understand college policies, specifically FERPA (Family Educational Rights & Privacy Act) and Satisfactory Academic Progress, and their implications.

1, 5

Students will demonstrate an understanding of the importance of keeping advising appointments byo Arriving on time for appointmentso Communicating with the advising office to cancel or rescheduleo Coming prepared for the appointment (ex. bringing transcripts)

1

Students will understand how to work effectively with faculty byo Communicating with faculty regarding success or challenges affecting performanceo Utilizing faculty office hours and seeking assistance as needed

1, 4, 5

Students will understand and utilize the online and print college course schedule. 2, 5

Students will have the ability to interpret the degree audit tool. 2, 5

Students will regularly review their education plan and make adjustments with an advisor as necessary.

2

Students in career training programs will utilize career development resources and opportunities such as job fairs and job skill building workshops.

2

Students pursuing transfer programs will seek out opportunities that equip them to understand the transfer process.

2

Students feel that their individual identities are respected and incorporated into advising services.

3

Students will be aware of and utilize student support services on campus, included but not limited to tutoring, Counseling, Disability Services, Women’s Center, peer navigators, and Student Leadership & Multicultural Programs.

3, 4

Students will know and abide by important dates and deadlines as stated in the academic calendar.

5

Students will utilize online services appropriately, including but not limited to, accessing grades, Net ID, Campus Alert system, and paying tuition.

5

Learning Outcomes

Advisor Learning Outcomes Related Goal

Advisors will share their contact information and that of the Advising office and encourage regular communication that addresses students’ needs throughout a student’s experience at North Seattle Community College byo Utilizing NSCC communication avenues, such as quarterly PIO blasts and Facebooko Checking in quarterly (or as needed) with cohort students

1

Advisors will communicate the expectations of students maintaining Satisfactory Academic Progress and program completion.

1

Advisors will abide by FERPA standards at all times. 1, 5 Advisors will be visible and accessible to students in the Advising office and in campus

community building activities.1

Advisors will respond to email and phone messages within 48 hours from the request. 1 Advisors will promote effective student-faculty relationships by

o Communicating with faculty regarding student situations as neededo Partnering with faculty for student success (ex. advising workshops, classroom advising)o Educating student on how to effectively work with faculty (see student learning outcome)

1, 4, 5

Advisors will stay current on course offerings, changes, and pre-requisites. 2, 5 Advisors will utilize the degree audit tool in advising appointments and teach students how to

use the tool themselves.2, 5

Advisors will actively work with students to review their educational plans and make adjustments as necessary.

2

Advisors will engage in outreach activities to increase student awareness of educational planning and advising resources (ex. Transfer Talks, classroom presentations, Meet the Advisors).

2

Advisors will have current knowledge of campus resources and services byo Establishing partnerships across campuso Communicating regularly with campus partners

2, 4, 5

Advisors will refer students to the appropriate resources byo Knowing the correct campus referrals and resourceso Recommending opportunities for academic, career, and professional development

2, 4, 5

Advisors will continually develop increased cultural competency, included but not limited to, participating in at least one diversity training per year.

3

Advisors will incorporate students’ unique needs into the educational planning process using respectful inquiry.

3

Advisors will maintain and expand their knowledge and skill base related to academic advising byo Participating in development opportunities offered by NSCC and other sourceso Keeping abreast of new policies and procedures, and provide this information to students

5