lessing & swanepoel roi university of pretoria

MILLENNIUM LIBRARY SYSTEM Return on Investment (ROI) University of Pretoria Scenario

Presented bySoekie Swanepoel & Anette Lessing

GAELIC Show ‘n Tell, National Library, Pretoria, 9 September 2010

Agenda

IntroductionROI measurement

@Relevant UP Library strategies @Fitness for purposeMillennium FunctionsMillennium interoperabilityGains from investmentConclusionQuestions

MILLENNIUM - RETURN ON INVESTMENT (ROI)

CLIENTSMILLENNIUM

VISION/MISSION

MILLENNIUM RETURN ON INVESTMENT

A performance measure used to evaluate the efficiency of an investmentStandard formula: •

http://www.investopedia.com/terms/r/returnoninvestment.asp

ROI calculations can be easily manipulated to suit the user’s purposes, and the result can be expressed in many different ways

Look at Millennium @ UP Library strategies Fitness for purpose

Introduction

Measurement: @Relevant UP Library strategies

•

Enable Research

Learning & teaching excellence

E-Strategy

RELEVANT LIBRARY STRATEGIES

Impact positively on research

Strengthen the role of the Library in the facilitation of learning and teaching

Develop, implement & integrate e-services to enhance: UP research, learning & teaching, & Library products

Access to information


Measurement: @Fitness for purpose

• Infrastructure to perform most library administrative & professional

tasks• Infrastructure to store and retrieve information


Staff using Millennium either for daily tasks or information

UseDo not use

Approx 87%

Library function: Loans management/client services

• Overview

MILLENNIUM SERVERDB Administration& Management

Circulation

Pa t r o n database

ASSET CONTROL Client Services

Issues Returns Renewals Fines Bills Blacklists Determine loan periodsE-communicationHoldsE-Mail Notices Courtesy O v e r d u e s

UP mainframe interoperability



Acquisitions & Finances

Circulation

MILLENNIUM RETURN ON INVESTMENTLibrary function: Procurement/Finances

(E)-Ordering

Vendor database Vendor performance stats

Procurement Budget control

E-resourcesPhysical materialSerials

(E)-Receiving (E)-Claims


Serials mangement

(E)-Orders (E)-Checkin (E)-Claiming (E)-Journals

(E)-Invoicing

Routing Subscriptions control


CirculationSerials

MILLENNIUM RETURN ON INVESTMENTLibrary function: Subscription management


Bibliographic control

MARC21 OCLC holdings

LC Subject headings TOC

Authority control MARC data downloads AACR2 Interoperability with OCLC URL LINKS to full text


CirculationSerials

Catalog

uing

MILLENNIUM RETURN ON INVESTMENTLibrary function: Bibliographic Services


Web Access ManagementControl access to e-resources

E-Journals E-databases E-Books E-Course Reserves E-Exams Licensing Statistics Copyright ClickUP (WebCT)


CirculationSerials

Catalog

uingAuthentication

MILLENNIUM RETURN ON INVESTMENTLibrary function: E-resources management

WebPAC: Window to the world

Facilitate & integrate access to information and e-services

• E-Information• E-Research• E-Teaching & Learning• Infrastructure for virtual

library• My Millennium functionalities

Administration

& ManagementMILLENNIUM DB Empower End Users

WebPACWeb Public Access

MILLENNIUM RETURN ON INVESTMENTLibrary function: Online access

Cataloguing

Acquisitions

Budget

Control

E-Course ReservesManagemen

t info

ASSET CONTROL

(Loans, notices…) Serials

management

MILLENNIUM Interoperability: Interfaces

WEB2

E-Access

Management

Patron

database

MILLENNIUMDB Administration& Management

E-Exa

ms

WebPAC

OCLC & SabinetWorldcat holdingsMARC record down/UPloadsImage ServerImages on External serverVendor InterfacesEDI orders/invoicing/reportsE-CheckinMARC record downloadsPRIMO Portal (ExLibris)SFX Link Resolver,MetaLib Search EngineE-Journals/DatabasesGatewayWAM Authentication

UP MainframePatron data downloads Blacklists

Data exchange

HTTP

FT

P S

SH

Z39.

50

EDI

XM

L M

ETAD

ATA

MAR

CPr

otoc

ols

fire

wals

po

rts


Provides infrastructure for most library functions

Provides infrastructure for end user access

Provides management/strategic information

LibraryAdmin

LibraryProf

TasksManagemen

t Info

millennium

Interfaces

Public access

MILLENNIUM RETURN ON INVESTMENTGains from investment: Library operational functions

millennium


• Human resource management• Task allocation• Performance

• Collection management

• Vendor management• Vendor performance• Budget allocation

Gains from investment: Strategic information

Management Information

millennium

Usage Statistics - 2009

E-articles downloads 2 316 077 Online book downloads 616 735 E-exam & E-course reserve retrievals268 619

E-journals

E-exams

millennium

E-articles

E-books

E-coursereserves

MILLENNIUM RETURN ON INVESTMENTGains from investment: Library mission; e-services

Millennium provides gateway to access e-resources

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Provide infrastructure to perform library administrative and professional tasks

Provide infrastructure to provide information in support of teaching and learning

Create an e-information environment for our clients

Provide infrastructure to support research by creating gateways to global information for researchers

CLIENTS

MILLENNIUM

VISION/MISSION


MILLENNIUMfacilitates Access to information in

support of research, study and teaching

Gains from investment

In conclusion

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXMILLENNIUM RETURN ON INVESTMENT

Questions

Thank you

UP strategic thrust - Excellence in support functions

lessing & swanepoel roi university of pretoria

Education