millennium library system return on investment (roi) university of pretoria scenario presented by...
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MILLENNIUM LIBRARY SYSTEM
Return on Investment (ROI)
University of Pretoria Scenario
Presented by
Soekie Swanepoel & Anette Lessing
GAELIC Show ‘n Tell, National Library, Pretoria, 9 September 2010
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Agenda
Introduction
ROI measurement@Relevant UP Library strategies
@Fitness for purpose
Millennium Functions
Millennium interoperability
Gains from investment
Conclusion
Questions
MILLENNIUM - RETURN ON INVESTMENT (ROI)
CLIENTS
MILLENNIUM
VISION/MISSION
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MILLENNIUM RETURN ON INVESTMENT
A performance measure used to evaluate the efficiency of an investment
Standard formula: •
http://www.investopedia.com/terms/r/returnoninvestment.asp
ROI calculations can be easily manipulated to suit the user’s purposes, and the result can be expressed in many different ways
Look at Millennium @
UP Library strategies
Fitness for purpose
Introduction
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Measurement: @Relevant UP Library strategies
•
Enable Research
Learning & teaching excellence
E-Strategy
RELEVANT LIBRARY STRATEGIES
Impact positively on research
Strengthen the role of the Library in the facilitation of learning and teaching
Develop, implement & integrate e-services to enhance: UP research, learning & teaching, & Library products
Access to information
MILLENNIUM RETURN ON INVESTMENT
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Measurement: @Fitness for purpose
• Infrastructure to perform most library administrative & professional tasks
• Infrastructure to store and retrieve information
MILLENNIUM RETURN ON INVESTMENT
Staff using Millennium either for daily tasks or information
Use
Do not use
Approx 87%
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Library function: Loans management/client services
• Overview
MILLENNIUM SERVER
DB Administration& Management
Circulation
Pa t r o n database
ASSET CONTROL Client
Services
Issues Returns Renewals Fines Bills Blacklists
Determine loan periodsE-communicationHoldsE-Mail Notices Courtesy O v e r d u e s
UP mainframe interoperability
MILLENNIUM RETURN ON INVESTMENT
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MILLENNIUM SERVER
DB Administration& Management
Acquisitions & Finances
Circulation
MILLENNIUM RETURN ON INVESTMENTLibrary function: Procurement/Finances
(E)-Ordering
Vendor database
Vendor performance stats
Procurement Budget control
E-resources
Physical material
Serials
(E)-Receiving
(E)-Claims
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MILLENNIUM SERVER
DB Administration& Management
Serials mangement
(E)-Orders (E)-Checkin
(E)-Claiming
(E)-Journals
(E)-Invoicing
Routing Subscriptions control
Acquisitions & Finances
CirculationSerials
MILLENNIUM RETURN ON INVESTMENTLibrary function: Subscription management
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MILLENNIUM SERVER
DB Administration& Management
Bibliographic control
MARC21 OCLC holdings
LC Subject headings TOC
Authority control
MARC data downloads AACR2
Interoperability with OCLC URL LINKS to full text
Acquisitions & Finances
Circulation
Serials
Catalo
guing
MILLENNIUM RETURN ON INVESTMENTLibrary function: Bibliographic Services
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MILLENNIUM SERVER
DB Administration& Management
Web Access ManagementControl access to e-resources
E-Journals E-databases
E-Books E-Course Reserves E-Exams Licensing Statistics
Copyright
ClickUP (WebCT)
Acquisitions & Finances
Circulation
Serials
Catalo
guingAuthentication
MILLENNIUM RETURN ON INVESTMENTLibrary function: E-resources management
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W e b PA C : W in d o w t o t h e w o r ld
F a c i l i t a t e & in t e g r a t e a c c e s s t o
in f o r m a t io n a n d e - s e r v ic e s
• E - I n f o r m a t io n
• E - R e s e a r c h
• E -Te a c h in g & L e a r n in g
• I n f r a s t r u c t u r e f o r v i r t u a l
l i b r a r y
• M y M i l l e n n iu m f u n c t i o n a l i t i e s
WebPAC: Window to the world
Facilitate & integrate access to information and e-services
• E-Information• E-Research• E-Teaching & Learning• Infrastructure for virtual
library• My Millennium functionalities
Administration
& ManagementMILLENNIUM DB Empower End Users
WebPAC
Web Public Access
MILLENNIUM RETURN ON INVESTMENTLibrary function: Online access
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Cataloguing
Acquisit
ions
Budget
Control
E-Course ReservesManagemen
t info
ASSET CONTROL
(Loans, notices…) Serials
management
MILLENNIUM Interoperability: Interfaces
WEB2
E-Access
Management
Patron
database
MILLENNIUM
DB Administration& Management
E-Ex
ams
WebPAC
OCLC & SabinetWorldcat holdingsMARC record down/UPloads
Image ServerImages on External serverVendor InterfacesEDI orders/invoicing/reportsE-CheckinMARC record downloadsPRIMO Portal (ExLibris)SFX Link Resolver,MetaLib Search EngineE-Journals/DatabasesGatewayWAM Authentication
UP MainframePatron data downloads Blacklists
Data
exchange
HTTP F
TP S
SH
Z
39.5
0 E
DI X
ML
M
ETA
DATA
MA
RC
Pro
toco
ls fire
wals
port
s
MILLENNIUM RETURN ON INVESTMENT
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Provides infrastructure for most library functions
Provides infrastructure for end user access
Provides management/strategic information
LibraryAdmin
LibraryProf
Tasks
Management Info
millennium
Interfaces
Public access
MILLENNIUM RETURN ON INVESTMENTGains from investment: Library operational functions
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millennium
MILLENNIUM RETURN ON INVESTMENT
• Human resource management• Task allocation• Performance
• Collection management
• Vendor management• Vendor performance• Budget allocation
Gains from investment: Strategic information
Management Information
millennium
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Usage Statistics - 2009
E-articles downloads
2 316 077
Online book downloads
616 735
E-exam & E-course reserve retrievals
268 619
E-journals
E-exams
millennium
E-articles
E-books
E-coursereserves
MILLENNIUM RETURN ON INVESTMENTGains from investment: Library mission; e-services
Millennium provides gateway to access e-resources
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Provide infrastructure to perform library administrative and professional tasks
Provide infrastructure to provide information in support of teaching and learning
Create an e-information environment for our clients
Provide infrastructure to support research by creating gateways to global information for researchers
CLIENTS
MILLENNIUM
VISION/MISSION
MILLENNIUM RETURN ON INVESTMENT
MILLENNIUMfacilitates Access to information in
support of research, study and teaching
Gains from investment
In conclusion
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Questions
Thank you
UP strategic thrust - Excellence in support functions