lgu guimbal citizens charter

TABLE OF CONTENTS

Messages Pages Municipal Mayor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I Municipal Vice Mayor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . II Profile of the Municipality of Guimbal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .III - X

Vision and Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI Organizational Chart of the Local Government Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XII Panunumpa ng Kawani ng Gobyerno . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XII Service Pledge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .XIII

Organizational Chart of Local Government Unit of Guimbal. . . . . . . . . . . . . . . . . . . . . . . . .XIV Local Government Offices Office of the Municipal Mayor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of Business Permit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Approval of franchise (For motorbike and tricycle for hire- New Applicants) . . . . . . . .4 Issuance of Mayor’s Permit for Operation of Motorbike and Tricycle for hire . . . . . . .4 Application for Renewal of Franchise and Mayor’s Permit for Operation . . . . . . . . . .5 Issuance of Mayor’s Clearance/ Affidavits/ Certifications . . . . . . . . . . . . . . . . . . . . . . 5 Issuance of Mayor’s Permit for Conduct of Group Activities . . . . . . . . . . . . . . . . . . . .6 Issuance of Mayor’s Recommendation for Job Applicants . . . . . . . . . . . . . . . . . . . . . 6 Issuance of Referrals and Endorsement for Patients in Need . . . . . . . . . . . . . . . . . . .7 Issuance of Municipal Data and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Issuance of Mayor’s Permit for use of Government Facility (Gymnasium). . . . . . . . . .7 Facilitation of Requests for Tours, On- Site Visit, Lakbay Aral. . . . . . . . . . . . . . . . . . .8 Recruitment and Hiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Request for Mayor’s Permit for Temporary closure of roads/ streets. . . . . . . . . . . . . . . . . . . . . . . 9 Request for occupancy of Market stalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Office of the Sangguniang Bayan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 11 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approval of Application for Franchise of Tricycle . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Approval of Application for Simple Subdivision of Lot . . . . . . . . . . . . . . . . . . . . . . . . 12 Accreditation of People’s Organizations and Non- Government Organizations . . . . .13 Office of the Municipal Treasurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Frontline Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of Real Property Tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Issuance of Real Property Tax Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Issuance of Other Fees, Charges and Certification. . . . . . . . . . . . . . . . . . . . . . . . . . .17 Issuance of Community Tax Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Issuance of Ownership of Large Cattle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Office of the Municipal Accountant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Frontline Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of Accountant’s Advice of Local Check Disbursement . . . . . . . . . . . . . . . . .21 Office of the Municipal Planning & Development Coordinator . . . . . . . . . . . . . . . . . . . . 22 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simple Subdivision Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Issuance of Official Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Issuance of Zoning Permit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Issuance of Zoning Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Office of the Municipal Engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparation of program of work for Barangay infra-projects. . . . . . . . . . . . . . . . .. . . . . . . . . 28 Issuance of Occupancy Permit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Issuance of Building/ Electrical/ Plumbing and fencing Permits . . . . . . . . . . . . . . . . . 30-31

Office of the Municipal Assessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assessment of Real Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Issuance of Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Issuance of Certified True Copy of Owner’s Tax Declaration . . . . . . . . . . . . . . . . . . . 35 Issuance of Sketch Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Request for An Ocular Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Simple Transfer of Ownership of Real Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Transfer of Ownership with Subdivision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Verification of Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Municipal Agriculture Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnosis & Treatment of Diseases of Animals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Distribution of Hybrid Corn Seeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Distribution of Vegetable Seeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Diagnosis of Plant Pests and Diseases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..42 Castration of Animals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Certification as to Non- Agricultural Use of Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Immunization of Animals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 De-worming of Animals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Distribution of Certified Rice Seeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..45 Distribution of Seedlings (Fruits and forest trees) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Slaughter of Animals for Human Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Municipal Environment and Natural Resources Office . . . . . . . . .. . . . . . . . . . . . . . . . . . 46

Organizational Chart . . . . .. . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Frontline Services . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of Certification on Environmental Concerns . . . . . . . . . . . . . . . . . . . . . . . . ..48 Act on Complaint Concerning Environmental Issues . . . . . . . . . . . . . . . . . . . . . . . . . .48 Municipal Social Welfare and Development Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..50 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provision Financial Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Marriage Counseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Issuance of Senior Citizen I.D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Issuance of Referrals (To Hospitals, PCSO and Other Institutions) . . . . . . . . . . . . . . .53 Request for Senior Citizen Booklet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Office of the Local Civil Registrar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of Certificate of Live Birth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Issuance of Certificate of Marriage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Issuance of Certificate of Death . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Registration of Birth (within 30 days from the time of birth). . . . . . . . . . . . . . . . . . . . . .60 Registration of Marriage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Registration of Death (within 30 days from the time of death) . . . . . . . . . . . . . . . . . . .62 Registration of Legitimation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Registration of AUSF (Affidavit to Use the Surname of the Father ) (RA 9255) . . . . . 64

Registration of Court Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Application for Marriage License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Application for Supplemental Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Out-of-Town Reporting of Birth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Correction of Clerical Error (CCE)/ Change of First Name (CFN) – RA 9048- Migrant Petition . . . . 69-70 Correction of Clerical Error (CCE)/Change of First Name CFN)- RA 9048 . . . . . . . . . . . . . .. . . . . . .71-72 General Services Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Frontline Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repair/Cleaning of Government Facilities/ Garbage Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Issuance of Contract of Lease for Cemetery Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Guimbal Rural Health Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Frontline Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Laboratory Service : For Complete Blood Count (CBC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 For Routine Urinalysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 For Routine Fecalysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 For Routing Blood Chemistry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 For Sputum Microscopy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 For Hepatitis B Surface Antigen and Pregnancy Test . . . . . . . . . . . . . . . . .80 Prenatal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Immunization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Normal Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Family Planning (Barangay Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Integrated Management of Childhood Illnesses (IMCI) .(Barangay Level) . . . . . . . . . . . . . . . . . . . .83 DOTS (Barangay Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Issuance of Health Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Environmental Sanitation – Issuance of Sanitary Permit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Request for Chlorination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Handling Complaints/Nuisance . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Minor Surgery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Pre- Marriage Counseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 TB DOTS (For patients with Smear Positive AFB result) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 TB DOTS (For patients with negative sputum but positive X- ray results – TBDC) . . . . . . . . . . . . . .88 TB DOTS (For TBDC patients whose result were already on hand) . . . . . . . . . . . . . . . . . . . . . . . . . 89 Family Planning (New Acceptor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Integrated Management of Childhood Illnesses (IMCI)- Main Health Station. . . . . . . . . . . . . . . . . . .91 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Feedback and Redress Mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Client Complaint/ Feedback Form and Client Compliment Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Emergency directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 National Government Agencies Stationed in the Municipality of Guimbal . . . . . . . . . . . . . . . . . . . . . . . . 95-96

I

M E S S A G E

The passage of Republic Act No. 9485 or The Anti-Red Tape Act (ARTA) of 2007

confirms government’s resolve to hasten government transactions and stump red tape

and graft and corruption in the bureaucracy. This law aims to promote transparency on

each government agency when transacting with the public. One of the salient provisions

of the law is for all the government agencies to set up service standards to be known as

the Citizen's Charter.

In compliance with the mandate of RA 9485 the Local Government Unit of

Guimbal formulated its Citizen’s Charter. With the completion of our Citizen’s Charter we

are moving a step closest for being red tape-free and providing the public with fast,

effective and quality services. It will serve as blueprint for our service providers to

eliminate excessive and complicated bureaucratic procedures as well as reference for the

public to demand speedy and reliable services.

The Citizen’s Charter is a manifestation of our ardent endeavor to deliver

satisfactory services to the people for the general welfare. I am very optimistic that the

Citizen’s Charter will truly serve its purpose.

CHRISTINE S. GARIN Municipal Mayor

M E S S A G E

Public officials and employees ought to maintain honesty and responsibility

and promote transparency in transacting with the public. This is fitting to the

resounding principle of “public office is a public trust”.

Republic Act 9485 mandates the Local Government Unit of Guimbal to have

its Citizen’s Charter. Pursuant to law the LGU Guimbal crafted its Citizen’s Charter

which is an attestation of the thrust of the municipal government to provide quality

services to the people. And the Sangguniang Bayan enthusiastically supports for its

adoption with the end view that it will benefit the general public.

We fervently hope that with the Citizen’s Charter our bureaucracy in the local

government will efficiently run the transactions and deliver services to the advantage

of the people whom we are committed to serve.

MARY ANN M. SUYAO Municipal Vice Mayor

II III

I. LGU SOCIO-ECONOMIC PROFILE A. Historical Background

HOW GUIMBAL GOT ITS NAME

The first reference to Guimbal by such name in Spanish record appears in Father

Coco’s appendix to Medina’s “History of the Agustinian Order in the Philippines” where it referred to the establishment of a convento in Guimbal in 1590.

A closer fact compared to some other writings is that the name of the town was

derived from a musical instrument called Guimbal also sometimes called by other researchers as gimba. The Guimbal was one of the ancient musical instruments of the Spanish Panayanos. It is described as a drum usually thirty centimeters high and twenty centimeters in diameter, made from a hollowed-out trunk of a palm tree, cut and covered with either goat or deer skin. The Guimbal or Gimba as its variation, sometimes also spelled gimbal is confirmed as an ancient Malay instrument.

The Spaniards discovered the settlers using the instrument to warn the people of

the coming of the raiding Moro pirates who used to loot the town and capture its natives to be sold as slaves in Kolambogan, Mindanao.

As an expression of gratitude to the instrument, with high spirit and pride as the

unconquered people of the settlement, the inhabitants named their settlement Guimbal.

Excerpts from the Book of Atty. Dominador Garin Historian/Educator

(Guimbal and Its People)

B. Geographical Description Location Guimbal lies along the southern coastline of Iloilo Province facing Guimaras Strait to the South, at 125 deg. 57" longitude and 10 de. 39" latitude, sharing common borders with the municipalities of Tigbauan to the East, with Tubungan to the Northeast, with Igbaras to the Northwest and Miagao to the West, Iloilo City is 29 kilometers away to the East while the Iloilo-Antique boundary is about 35 kilometers to the West. As a coastal town, Guimbal poblacion is only 6 meters above sea level. Barangays toward Tubungan and Igbaras rise only slightly higher than this elevation. About 47.7% of the entire munici-pality (2,127.89 hectares) has a slope category of 0-3%. A small portion of 8.1% (361.34 hectares) moderately rises from 3-8% slope. The remaining area of 44.2% (1.971.8 hec-tares) strongly slopes upward from 8-15%. Climatological Data Like most of the southern municipalities of Iloilo, Guimbal is dry from December to May and wet from July to November. Its rainfall chart range from a low average of 4.8 mm. in December to 80.4 mm. in April and May. Then it abruptly pours to about 423.2 mm. in June and gradually slackening down to about 134.3 mm. in November. Municipal temperature as reported by PAGASA slightly varies from a low of 19.3 C for the months of November to January to a high of 35.6 during the months of March to May. Rainfall average for the last 10 years is heaviest at 423.2 mm. during the months of June to August, and lightest at 4 mm. on December to March. Relative humidity is high at 88-89% for the months of October and November and low at 74-76% for March and April. Wind Direction is mostly N to NNE during the months of September to May and changes to SSW-SW for the months of June to August. Soil Types Three distinct types of soil characterize the agricultural lands of Guimbal. The sticky-black Sta. Rita Clay Loam mostly abound in Particion, Igcocolo, Bongol San Miguel and the Poblacion. The reddish-sticky Alimodian Clay Loam comprise the soil of the rest of the barangays, except those areas along the riverbanks which are generally the Omingan Sandy Loam. These soil characteristics make Guimbal a highly productive area to any type of agricultural crop.

IV

Slope Categories Guimbal is generally divided into flat lands and strongly sloping hills. Almost half or about 47.7% (2,127.89 has.) of the entire land area of the municipality falls under a 0-3 degree slope, while 8.1% (361.34 has) are moderately sloping to not more than 8 degrees. The remaining 44.2% (1.971.8) rolls up between 8-15 degrees. Total Land Area Guimbal has a total land area of 44.61 square kilometers. Its whole land area is divided into four parts by the existing Jar-ao River and Tangyan River. One part of the upper north side of the river contain an area of 309.856 hectares or 3.09 square kilome-ters comprising of two barangays. The east side part of the river has an area of 1,749.35 hectares or 17.49 square kilometers comprising of 6 barangays including the poblacion, while the Westside of the river composed of 5 barangays, has a land area of 984.18 hectares or 9.84 square kilometers and on the southern part of the Tangyan River has total land area of 1,417.25 or 14.17 square kilometers. Geology The surface of the land in the Municipality of Guimbal is noticeably having the presence of the so called Guimbal Mudstone. The predominant rock types are grey-green mudstone and marl from 4192 1782 1789 beds of mudstone and highly fossiliferous marl are interbedded with calcisiltite and stone and minor conglomerate. At 4177 1802 poorly consolidated polymictic conglomerates dipping at 35 degrees are exposed; clasts are of calcaavenite, phyllitic sehist sandstone, red to green siltstone, chert, basalt, porphyry limestone, coral and andesite. Quaternary Alluvium (holacene recent unconsolidated deposit of sand and gravel along stream beds, banks and in lowlands are also present.

V

ANONO-O 856 189 BACONG 404 74 BADIANG SIPITAN 599 120 BAGUMBAYAN 544 114 BALANTAD-CARLOS-FRUTO 1032 225 BARAS 1082 203 BINANUA-AN 579 128 BONGOL SAN MIGUEL 332 75 BONGOL SAN VICENTE 1759 370 BULAD 617 126 BULUANGAN 694 151 BURGOS-GENGOS 551 105 CABASI 992 203 CABUBUGAN 1641 323 C.COLON-GENEROSA 744 147 CALAMPITAO 713 145 CAMANGAHAN 1471 376 GERONA-GIMENO 584 114 GOTERA 141 32 IGCOCOLO 2720 525 IYASAN 354 71 LAGUNA-STA. ROSA 1584 307 LIBO-ON-GONZALES 491 92 LUBACAN 474 98 MAGSAYSAY-GIRADO 527 100 NAHAPAY 1468 309 NALUNDAN 1525 297 NANGA 1497 301 NITO-AN-LUPSAG 610 132 PARTICION 1301 271 PESCADORES 630 105 RIZAL-TUGUISAN 1325 268 TORREBLANCA 443 88

C. Demographic Profile of Population The town is subdivided into thirty-three (33) barangays, eleven (11) of which are found in the poblacion and twenty-two (22) are rural barangays. The following is the complete list of barangays with corresponding number of households.(NSO Census 2006) Barangay Population Number of Households

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D. Description of the Municipality

At the heart of the seven municipalities in the south is a small and humble town named Guimbal. This locale is strategically located at the center of southern Iloilo with six (6) municipalities surrounding it, namely, Oton and Tigbauan on the north-east, Igbaras and Tubungan on the north-west and Miagao and San Joaquin on the south-west. These seven (7) municipalities comprise the First Legislative District of Iloilo. Guimbal is a fourth class municipality with a land area of 4,461 hectares,29 kilometers away from Iloilo City. It is situated between the coordinates of 1250 57’ longitude , and 100 39’ latitude. and is composed of thirty three (33) barangays 22 rural barangays and 11 urban barangays located at the poblacion area. At present, it has a population of 30,577 with 6,034 households. Guimbal is a coastal town, 6 feet above sea level with 9 kilometers shoreline facing the blue waters of Panay Gulf . It has varying features in terms of slopes and elevations. Its vast land area is agricultural and mini-forested which is enhanced with wide greenbelt and tree-lined throughfares. The municipality of Guimbal is one of the oldest in the province of Iloilo. Historians say a bustling economy thrived in Guimbal from way back to the late 1500s due largely to a seaport at the mouth of the Jar-ao River. This little town is known to be producing the sweetest mango and other seasonal fruits like sinegwelas and kamunsil. Farming and fishing is the main source of livelihood of the residents. Other investment areas are; fishing, livestock, hatcheries, rice, and fruits and other farm products.

VII

Guimbal is also a multi-awarded municipality with the following awards and distinctions it has garnered for the past years of service to its constituents. 2009 Gawad Kalasag Winner in Western Visayas (NDCC) 2008 Excellence Award, Best Performing Municipality in Wester Visayas (DILG) 2008 Most Citizen-Friendly Police Station in Western Visayas (NAPOLCOM) 2007 Hall of Fame Awardee, Cleanest and Greenest Municipality in Western Visayas (DILG) 2006 Special Citation for Program Sustainability The Search for Most Business Friendly Municipality (PCCI) 2006 Hall of Fame Awardee, Most Healthy Market in Western Visayas ( DOH) 2005 Country’s Most Business Friendly Municipality (PCCI) 2005 Best Implementer of ECD-Food fortification Program ( DOH) 2003, 2004, 2005, 2006 Gawad Kalasag Awardee on Disaster Management (NDCC) 2005, 2006,2007 Cleanest and Greenest Municipality in Western Visayas (DILG) 2002, 2003,2004,2005,2006 Cleanest and Greenest and Municipality in Province (DILG) 2005 Child Friendly Municipality in the Province of Iloilo (MSWD) 2005, 2006, 2007 Most Healthy Eating Place in Western Visayas (DOH) 2005 Hall of Fame Award, Most Effective Elementary School in the Division (DEP Ed) 2005 Hall of Fame Award, Most Effective Secondary School in the Division (Dep Ed) 2004 Cleanest Body of Water in the province (DILG) 2004 Ten Most Efficient Town in RP Tax Assessment and Collection (Provincial Govt.) 2000 Best PNP Station in the Province of Iloilo (PNP)

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a. Agriculture

Land Area Devoted for Agricultural Farming ---- 3,392 hectares (76.05% of Total Land Area)

Irrigable Area -----------------------------------336 ha. Rain-Fed Agricultural Area--------------------1,254 ha. No. of Irrigation System ----------------------5 Municipal Fishing Ground --------------------274 sq.

km. Total No. of Fishing Boats (Motorized) ----------164 Total No. of Fishing Boats (Non –Motorized) ---- 55

b. Commerce and Industry Number of Big / Major Business Establishment ----- 50 Number of Minor Business Establishment (including sari-sari store)-- 557 Number of Cooperatives --------------------------------- 6 Number of Lending Institutions (including banks) --- 7 c. Peace and Order Guimbal is a peaceful and orderly town. This fact is supported by the very low crime rate of the municipality with 0.09 and 100% crime solution efficiency. Peace and security in the municipality is spearheaded by the 28 PNP personnel. In the barangay level, the tanod volunteers (average of 8 tanods per barangay) secure the safety of its barangays and constituents. In every activity of the municipality the barangay tanods augment in the management of the peace and order during the affair. The municipality also maintains the peace and order through the presence of several facilities such as: No. of Patrol Car ------------ 2 Base Radio --------------------3 Bantay Dagat Patrol Boat ---1 d. Fire Protection Service a. Number of Fire Trucks ------------------------------- 2 b. Number of Fireman Officers and Members ------- 11

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e. Municipal Disaster Coordinating Council Number of Facilities: Rescuer with Paging System-------------------- 1 Ambulance ---------------------------------------- 1 Communications

cellphones – 40 units Radio Base – 3 units Rain Gauge ---------------------------------------- 1 Generator Set ------------------------------------- 2 f. Employment Rate Based on the 2006 records, Guimbal has a population of 30,577. Of this 19,537 are above 17 years old (63.8% of the total population) and 11,040 (36.1% of the total population) belongs to the 17 year old and below bracket. Those belonging to the 17 year old and above group are the possible working force of the municipality. However, 36% or 7,041 of this group belongs to the 18-30 year old bracket, part of this group are students who are enrolled in their tertiary education. The remaining 12,496 inhabitants belonging to the 31 and above group are considered the work force of the municipality. As discussed earlier. Guimbal is also a municipality were employment in either government or privately owned companies is the primary source of income of the people. Through the years, with the growing tourism program of the local government, and the ongoing employment program of the local government, with the help of the private sector, this has helped lessen the number of unemployed Guimbalanons. g. Economic Dependency Ratio Records shows that as of 2006, 19,537 Guimbalanons ages 17 years old and above belong to the productive population. Meanwhile, 11,404 belong to the 0-17 year old bracket and 5,104 are over 51 years old, both groups are considered non-productive population. Base on this records as computed, Guimbal has a total dependency ratio of 64-66%.

X

VISION

A BEAUTIFUL, HEALTHY, PROGRESSIVE, PEACEFUL,

SELF- RELIANT, ECOLOGICALLY SUSTAINABLE AND GLOBALLY COMPETITIVE GUIMBAL

MISSION

TO DELIVER EFFECTIVE AND EFFICIENT GOVERNMENTAL AND NON- GOVERNMENTAL

SERVICES THRU DYNAMIC LEADERSHIP FOR PEOPLE EMPOWERMENT AND SUSTAINABLE

ECOLOGICAL BALANCE

XI

SERVICE PLEDGE

We, the officials and employees of the Local Government Unit of Guimbal, Iloilo, commit to:

Serve you from Monday to Friday, from 8:00 A.M. to 5:00 P.M.; Attend to you as soon as you enter the premises of the Guimbal

Municipal Hall; Assure you that you will be served by authorized and competent

personnel with proper identification; Respond to your complaints about our services soonest or within

the day through our public assistance desk and take corrective measures;

Provide up-to-date information on our policies, programs, activities

and services All these we pledge because YOU deserve the BEST.

XII

PANUNUMPA NG KAWANI NG GOBYERNO

Ako’y kawani ng Gobyerno Tungkulin ko ang maglingkod nang tapat at mahusay, Dahil dito: Ako’y papasok nang maaga at magtatrabaho nang lampas sa takdang oras kung kinakailangan; Magsisilbi ako nang magalang at mabilis sa lahat ng nangangailangan; Pangangalagaan ko ang mga gamit, kasangkapan at iba pang pag-aari ng Pamahalaan; Magiging pantay at makatarungan ang pakikitungo ko sa mga lumalapit sa aming tangapan; Magsasalita ako ng laban sa katiwalian at pagsasamantala; Hindi ko gagamitin ang aking panunungkulan sa sarili kong kapakanan; Hindi ako hihingi o tatanggap ng suhol; Sisikapin kong maragdagan ang aking talino at kakayahan upang ang antas ng paglilingkod sa Bayan at patuloy na maitaas. Sapagkat ako’y isang kawani ng Gobyerno At tungkulin ko ang malingkod nang tapat at mahusay sa Bayan ko at sa panahong ito Ako at ang aking mga kapwa kawani Ay kinakailangan, tungo sa isang maunlad, masagana at mapayapang Pilipinas. Sa harap ninyong lahat, ako’y taos-pusong nanunumpa.

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XIV

OFFICE OF THE MUNICIPAL MAYOR

The Office of the Municipal Mayor is in charge of the general supervision and control of LGU operation and performs administrative and executive functions of the LGU. It exercises general supervision and control over all programs, services and activities of the municipality, enforces all laws and ordinances related to governance, initiates and maximizes the generation of resources and revenues, ensures the delivery of basic services and provision of adequate facilities and exercise other powers and duties prescribed under Section 444, Book III of the Local Government Code (R.A. 7160). The Office of the Municipal Mayor functions on the following objectives : to develop the Municipality of Guimbal by providing necessary facilities for the enhancement of the resident’s production capacity through livelihood projects, give the residents democratic principles of administration, peace and order within the municipality; projects for the enhancement of the municipal income and others for the benefit of the people. The Office of the Municipal Mayor takes charge of receiving and releasing all kinds of Communication and information, for and of the municipality and likewise takes charge of relaying / disseminating information to LGU clients and the public. The staff of this office prepare documents for solemnization of marriages (Article 34) and documents for Mayor’s Clearance and certifications per request of both external and internal clients. It also performs social function by welcoming of all guests, visitors, tourists and all persons who pay courtesy calls to the Municipal Mayor. The Office of the Municipal Mayor also oversees the operation of the Tourist/Information Center. It is in charge of processing of papers for licenses and permits which the Municipal Mayor issues. Example of which are business permits, special permits like those for benefit dance, and affidavits for scholarships. Every January 2 to January 20 of each year, the Office puts up a one- stop shop for the convenience of clients/ applicants who come for application of new business permits and renewal. Within the year, the office staff , particularly the license inspector takes charge of checking, inspection and monitoring of issued business permits. ` The Office of the Municipal Mayor is also incharge of the administration of the public market and processing of approval of contracts of lease for occupants of market stalls. This Office spearheads the disaster preparedness & management program of the municipality, with the Municipal Mayor as Chairman. The staff of the Office of the Municipal Mayor work hand in hand especially in the preparation of documents and supporting papers in certain contests/ competitions which the Local Government Unit of Guimbal joins like the Gawad Pangulo sa Kapaligiran, Business Friendly Municipality, Healthy Public Market, EXCEL Award and lately the KALASAG Award and other awards and distinctions wherein Guimbal emerged as winner. The Office functions as what the public and the clients expect it to be and performs even more with the leadership of the young and dynamic Municipal Mayor, Hon. Christine S. Garin and her staff who are willing and capable of extending assistance and support to her in all activities that the LGU initiates.

1

2 3

ISSUANCE OF BUSINESS PERMIT Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Barangay Clearance, Police Clearance, Community Tax Certificate, Sanitary Permit, Fire Clearance, BIR Clearance, Locational Clearance/ Zoning Permit, SSS Clearance Duration : 19 minutes How to avail of the service :

Steps Applicant/ Client Service Provider Duration of Activity

(Under Normal Circumstances)

Person in Charge Fees Forms

1 Present requirements needed for application of business permit

Receive, check completeness of requirements and prepare appli-cation forms

3 minutes License Inspector - Application Form

2

Forward application forms to the Office of the Municipal Treasurer for assessment

Assess payment of fees : New Business Renewal

5 minutes Collection Clerk, MTO - -

3

Forward assessed documents to Mayor's Office for approval of Municipal Mayor

Receive and assess document for approval of Municipal Mayor 1 minute License Inspector - -

4 Approve application for business permit 1 minute Municipal Mayor - -

5

Forward approved application to Office of the Municipal Treasurer for payment of corre-sponding fees

Receive payment and Issue official Receipt 3 minutes Collection Clerk,

MTO

According to capitalization and 2% of gross sales

AF # 51

6 Present official receipt to License Inspector

Receive official receipt, print and laminate business permit 5 minutes License Inspector P50.00 Business Permit

7 Receive business permit Record and release business permit 1 minute License Inspector - -

FRONTLINE SERVICES OF THE OFFICE OF THE MUNICIPAL MAYOR

APPROVAL OF FRANCHISE (For motorbike and tricycle for hire- New Applicants) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : motorbike and tricycle owners within the Municipality of Guimbal What are the requirements : Punong Barangay Certification, Official Receipt/ Certificate of Registration from Land Transportation Office, Indorsement from Tricycle/ Motorbike association president, Comunicty Tax Certificate, Resolution from the Sangguniang Bayan granting the franchise for new applicants Duration : 12 minutes How to avail of the service :




1 Submit Requirements Receive, check completeness of requirements and prepare applica-tion papers for franchise

3 minutes License Inspector - Application Forms for Franchise

2 Pay corresponding fees at the Municipal, Treasurer's Office

Receive payment and issue official receipt 3 minutes Collection Clerk,

MTO P350.00 AF # 51


Forward application for approval of franchise to Municipal Mayor 2 minutes License Inspector - -

4 Approve application for franchise 2 minute Municipal Mayor - -

5

Receive approved franchise and forward papers to Land Trans-portation Office for conversion of Certifi-cate of Registration from private to for hire

Release approved franchise 3 minutes License Inspector - -

ISSUANCE OF MAYOR'S PERMIT FOR OPERATION OF MOTORBIKE AND TRICYCLE FOR HIRE Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Owners of motorbikes and tricycle for hire What are the requirements : Official Receipt/ Certificate of Registration for hire, together with the following documents: Punong Barangay Certification, Indorsement from Tricycle/ Motorbike association president, Resolution from the Sangguniang Bayan granting the franchise for new applicants Duration :20 minutes How to vail of the service :

Steps Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances) Person in Charge Fees Forms

1 Present Official Receipt/ certificate of Registra-tion for hire

Receive official receipt / certificate and check attached documents 3 minutes License Inspector - Application

Form

2 Prepare application for Mayor's Permit for operation of motorbike and tricycle

5 minutes License Inspector - -

3 Pay corresponding fees at the Mun. Treasurer's Office

Receive payment and Issue official receipt 3 minutes Collection Clerk,

MTO P375.00 AF # 51


Receive and attached official receipt to application for Mayor's Permit and forward to Municipal Mayor for approval and signature


5 Approve and sign application for Mayor's Permit for operation 2 minutes Municipal Mayor - -

6 Receive approved mayor's Permit for operation

Release approved application and conduct actual inspection of motor-bike/ tricycle for completeness of requirements. If complete, post Business Permit sticker at the façade of the unit


APPLICATION FOR RENEWAL OF FRANCHISE AND MAYOR'S PERMIT FOR OPERATION

(For Tricycle for Hire and Motorbike)

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM

Who may avail of the service : Owners of motorbikes and tricycle for hire

What are the requirements : Latest Mayor's Permit, Latest Franchise, Endorsement from Tricycle/ Motorbike association president, Punong Barangay Certification, Community Tax Certificate, Official Receipt/ Certificate of Registration Duration : 23 minutes How to avail of the service :




1 Submit requirements Receive and check completeness of requirements 3 minutes License Inspector - -

2 Prepare documents for renewal of franchise and Mayor's Permit for operation

3 minutes License Inspector - Franchise and Confir-mation form


Receive payment and issue official receipt 3 minutes Collection Clerk,

MTO

P375.00- Mayor's Permit for annual

operation , P350.00- for renewal of franchise

AF # 51


Receive and attached official receipt to application for renewal of franchise and Mayor's Permit for Operation and forward to Municipal mayor for approval


5 Approve and sign application for renewal of franchise and Mayor's Permit for operation

2 minutes Municipal Mayor - -

6 Receive approved mayor's Permit for operation

Release approved application for renewal of franchise and Mayor's Permit for Operation. and conduct actual inspection of motorbike/ tricycle. If functional, post sticker at façade of the unit, if dilapi-dated, inform owner to make necessary repair.


ISSUANCE OF MAYOR'S CLEARANCE/ AFFIDAVITS/ CERTIFICATIONS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Barangay Clearance, Police Clearance, Community Tax Certificate Duration : 10- 20 minutes for simple request How to avail of the service :

Steps Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)


1 Submit requirements Receive and check requirements 2 minutes Clerk - -

2 Prepare clearance/ affidavit/certification 5 minutes Clerk - -

3 Pay corresponding fees to the Municipal Treasurer's Office

Receive payment and issue Official Receipt 3 minutes Collection

Clerk P50.00 AF # 51

4 Present official receipt to Office of the Mayor

Receive and attach official receipt to clearance/ affidavit/ certification for signature of Municipal Mayor

3 minutes Clerk - -

5 Receive Mayor's Clearance/ affidavit/ certification

Release signed Mayor's clearance/ affidavit/ certification 2 minutes Clerk - -

4 5

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ISSUANCE OF MAYOR'S PERMIT FOR CONDUCT OF GROUP ACTIVITIES Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service :General Public What are the requirements :Letter request approved by the Municipal Mayor Duration :10- 20 minutes for simple request How to avail of the service :




1 Submit letter request approved by the Munici-pal Mayor

Receive and forward documents for preparation of permit 2 minutes Clerk - -

2 Prepare and fill up special permit form 3 minutes Clerk - special permit form

3 Pay corresponding fees to the Municipal Treas-urer's Office

Receive payment and issue official receipt 3 minutes Collection Clerk Based on type of

activities* AF # 51


Receive and attach official receipt to special permit for signature of Municipal Mayor

3 minutes Clerk - -

5 Receive special permit Release signed special permit 2 minutes Clerk - -

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ISSUANCE OF MAYOR'S RECOMMENDATION FOR JOB APPLICANTS


Who may avail of the service :General Public

What are the requirements :School records and other credentials

How to avail of the service :


(Under Normal Circum-stances)


1 Provide necessary infor-mation related to his/ her job application

Interview applicant/client and secure necessary requirements 5 minutes Clerk - -

2 Refer the client's / applicant's request for approval of Municipal Mayor

2 minutes Clerk - -

3 Prepare recommendation letter for signature of Municipal Mayor 5 minutes Clerk - -

4 Receive signed recom-mendation letter Release recommendation letter 2 minutes Clerk - -

Duration :10- 20 minutes for simple request

ISSUANCE OF REFERRALS AND ENDORSEMENT FOR PATIENTS IN NEED Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service :General Public

What are the requirements :Certification from Punong Barangay, Doctor's referral

Duration : 10- 20 minutes for simple request How to avail of the service :


1 Provide necessary information related to his/ her request

Interview applicant/client and secure necessary require-ments

5 minutes Clerk - -

2 Refer the client's request to Municipal Mayor

2 minutes Clerk - -

3 Upon approval, prepare referrals for signature of Municipal Mayor

5 minutes Clerk - -

4 Receive referral Release referral 2 minutes Clerk - -

ISSUANCE OF MUNICIPAL DATA AND INFORMATION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Students and visitors What are the requirements : Letter request from school/ endorsement from requesting office Duration : 8 minutes for simple request



1 Submit letter request for data and other information needed

Receive letter request and prepare documents requested 5 minutes Information Officer - -

2 Receive requested docu-ments Release documents requested 3 minutes Information Officer - -

* Permit fee for conduct of group activities as of June 30, 2009 1. Conferences, meetings, rallies and demonstration: a.) Inside buildings or halls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P50.00 b.) Outdoor, in parks, in plazas, roads/road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100.00 2. Dances: a.) Jam session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50.00 b.) Benefit dance with ordinary sound and light system (non-fiesta days) . . . . . . 150.00 c.) Benefit dance with stereo-quadrosonic sound and disco light (Non-Fiesta) . . . 200.00 d.) Coronation and Ball: Barangay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100.00 Poblacion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200.00 e.) Benefit dance for Barangay Fiesta ordinary sound and light per day or night . .150.00 With stereo quadrosonic sound and disco light . . . . . . . . . . . . . . . . . . . . . . . . .200.00 3. Stage presentation: a.) Stage show and vaudeville . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100.00 b. ) Drama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100.00 c.) Cultural and fashion shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100.00 d.) Other presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100.00 4. Other activities: a.) Beauty popularity contest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100.00 b.) Athletic competition/games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100.00 c.) Bingo Socials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100.00

ISSUANCE OF MAYOR'S PERMIT FOR USE OF GOVERNMENT FACILITY (GYMNASIUM) / Amphitheater Schedule of availability of service : Monday to Friday, 8:00 A.M. to 5:00 PM Who may avail of the service :General Public What are the requirements : Letter request approved by the Municipal Mayor


Steps Applicant/ Client Service Provider Duration of Activity (Under Normal Cir-

cumstances) Person in Charge Fees Forms

1 Submit letter request approved by the Munici-pal Mayor

Receive and forward documents for preparation of permit 2 minutes Clerk - -

2 Prepare permit 3 minutes Clerk - -

3 Pay corresponding fees to the Municipal Treas-urer's Office

Receive payment and issue offficial receipt 3 minutes Collection Clerk

P 500.00-Gym 100.00- Amphithea-

ter

AF # 51


Receive and attach official receipt to mayor'sl permit for signature of Municipal Mayor

3 minutes Clerk - -

5 Receive mayor's permit Release signed mayor's permit 2 minutes Clerk - -

Duration : 10- 20 minutes for simple request

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FACILITATION OF REQUEST FOR TOURS, ON- SITE VISIT, LAKBAY ARAL

Schedule of availability of service :Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Tourists and visitors

What are the requirements : Letter request from requesting office

Duration : one- half to 1 day



1 Courtesy call to Municipal Mayor Welcome guests/ visitors - Information Officer - -

2 Conduct briefing/ orientation to guests/ visitors on information about the Municipality of Guimbal

25 minutes Information Officer - -

3 Guide visitors/ guests on site visits - Information Officer - -

4 Receive certificate of appearance

Release certificate of appearance to guests/visitors - Information Officer - -

RECRUITMENT AND HIRING Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Qualified job applicants What are the requirements : Application letter, school records and credentials



1 Hand in application letter, school records and other credentials

Receive application letter, school records and other credentials like copy of eligibility, PRC ID certificates of training, etc.

2 minutes Clerk - -

2

Refer applicants' documents to Municipal Mayor. Mayor instructs HRMO to conduct preliminary interview

10 minutes Clerk, HRMO -

3 Submit himself/ herself for interview Conduct interview of applicants one day HRMO -

4

Evaluate result of interview and inform qualified applicants to come back for further screening and evaluation by the Personnel Selec-tion and Promotion Board (PSPB). Inform unqualified applicants of the status and result of interview

2 hours HRMO - -

5 Report for PSPB screening and evalua-tion

Conduct further screening and evaluation of applicants one day PSPB Members - -

6 Assist the Municipal Mayor in the selection of the most qualified applicant

20 minutes PSPB Members - -

7 Most qualified appli-cant secure list of requirements

Inform most qualified applicant that he is hired and gives list of require-ments for processing of appointment

5 minutes HRMO - -

Duration : 7 days, 2 hours and 37 minutes

REQUEST FOR MAYOR'S PERMIT FOR TEMPORARY CLOSURE OF ROADS/ STREETS (During wake and special occasions) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public

What are the requirements : Request letter, barangay certification Duration : 16 minutes

How to vail of the service :


1 Submit request letter

Receive letter, check requirements and advise client to pay correspond-ing fees at the Office of the Municipal Treasurer

3 minutes Clerk, Office of the Municipal Mayor - -


Receive payment and issue official receipt 3 minutes Collection Clerk, MTO P50.00 AF # 51

3

Present official receipt to clerk at the Office of the Munici-pal Mayor

Prepare Mayor's permit for signature of Municipal Mayor. Attach official receipt to permit

5 minutes Clerk, Office of the Municipal Mayor - -

4 Sign Mayor's permit 2 minutes Municipal Mayor - -

5 Receive Mayor's permit Release Mayor's permit 3 minutes Clerk, Office of the Municipal

Mayor - -

REQUEST FOR OCCUPANCY OF MARKET STALLS

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Businessmen who are bonafide residents of Guimbal What are the requirements : Letter of Intent stating type of business activity, barangay certification Duration : 38 minutes How to vail of the service :




1 Submit requirements Interview client and review submitted requirements 15 minutes License Inspector - -

2 Endorse documents of clients to Municipal Mayor for approval and awarding of occupancy permit

10 minutes License Inspector and Municipal Mayor - -

3

If approved, prepare contract of lease and advise client to pay correspond-ing fees at the Mun. Treasurer's Office


4 Pay fees at the Municipal Treasurer's Office

Receive payment and issue official receipt 3 minutes Collection Clerk, Mun.

Treasurer's Office P100.00 AF # 51

5 Submit official receipt to License Inspector at the Office of the Municipal Mayor

Receive official receipt and attach to contract of lease 3 minutes License Inspector - -

6 Receive copy of contact of lease for occupancy of market stall

Release copy of contact of lease to client 2 minutes License Inspector - -

Note : If there is available market stall for occupancy

10

SANGGUNIANG BAYAN OF GUIMBAL

The Sangguniang Bayan of Guimbal, as legislative body of the municipality, is composed of the municipal vice mayor as the presiding officer, eight regular sanggunian members, the president of the municipal chapter of the liga ng mga barangay and the president of the pambayang pederasyon ng mga sangguniang kabataan. The term of office of the members of the Sangguniang Bayan of Guimbal shall be determined by law, which shall commence and end on such dates as may be provided by the same. All members of the Sangguniang Bayan upon assumption of office took an oath of office or affirmation in a prescribed form, duly subscribed before a person authorized to administer oath. Copies of the oath or affirmation of office are filed and preserved in the Office of the Mayor of the Municipality of Guimbal.

The Municipal Vice Mayor being the Presiding Officer exercises powers and duties as

provided by law, ordinance and regulations. The Vice Mayor appoints the Sanggunian Secretary and Administrative Assistant II as staff of the Sangguniang Bayan Office. Appointment of the staff is in accordance with Civil Service Laws, Rules and Regulations and they perform duties in accordance with law.

The regular session of the Sangguniang Bayan is held every Monday morning and begins promptly at 9:00 o’clock. However, that if the day falls on a holiday, or the session is prevented by insuperable cause, the next working day shall be a regular session day.

Upon a day’s prior notice, special session may be called by the Municipal Vice Mayor or by a majority of all members of the Sanggunian. Provided, that no more than two (2) sessions shall be held in a single day. The notice must state the date, time and usual place of session. No other matters be considered at a special session except those stated in the notice unless otherwise considered upon by two-thirds (2/3) vote of purpose/ agenda of special session and shall be served personally to each member or left at his office, the members present during a quorum.

The meetings and sessions of the Sanggunian are held in the Session Hall of the New Municipal Building. Subject to agreement between the Municipal Vice Mayor and a majority of the members, with due notice to the Municipal Mayor, a particular session may be held elsewhere within the Municipality of Guimbal.

Session or meeting of the Sangguniang Bayan is open to the public unless a closed door session is decided or ordered by an affirmative vote of the majority of the members present, there being a quorum, for public interest of for reasons of secrecy, decency, or morality.

The Sangguniang Bayan office staff is composed of the Secretary to the Sangguniang Bayan

and an administrative assistant who are ever ready and prompt in the delivery of frontline services of the office.

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11 12

FRONTLINE SERVICES OF THE OFFICE OF THE SANGGUNIANG BAYAN

APPROVAL OF APPLICATION FOR FRANCHISE OF TRICYCLE Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service :General Public What are the requirements :Certificate of Registration and Official Receipt of Tricycle Unit, Barangay Clearance, Community Tax Certificate and Endorsement of Line Association President Duration : Maximum of 8 days How to avail of the service :

Steps

Applicant/Client

Service Provider

Duration of Activity (Under Normal

Circumstances)

Person In -Charge

Fees

Form

1

Submit Requirements

Receive application for referral in the Sangguniang Bayan session and inform the sched-ule of committee hearing

3 minutes

SB Staff

-

-

2

Attend committee hearing

Review documents and conduct Orientation on Traffic Ordinances

-

SB Chairman Commit-tee on Transportation and Communication (Scheduled regularly

every Thursday afternoon)

-

-

3

Render Committee Report during session

10 minutes

SB Chairman Committee on

Transportation and Communication

-

-

4

Approve Resolution Granting Franchise

-

SB Members (During SB regular session

every Monday morning)

-

-

5

Receive Resolution Granting Franchise

Release Resolution Granting Franchise

2 minutes

SB Staff

-

-

APPROVAL OF APPLICATION FOR SIMPLE SUBDIVISION OF LOT Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service :General Public What are the requirements :BARC Certification, MPDC Zoning Certification, Notarized Application for Simple Subdivision, Tax Declaration ,Original or Transfer Certificate of Title and Subdivision Sketch Plan Duration :Maximum of 10 days How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person In- Charge

Fees

Form

1

Submit Requirements

Receive application for referral in the Sangguniang Bayan

3 minutes

SB Staff

-

-

2

Attend Committee Hearing

Review documents

10 minutes

Designated SB Chairman for Subdivision Approval

-

-

3

Render committee report during Session

-

Designated SB Chairman for Subdivision Approval

(During SB session every Monday morning)

-

-

4

Approve Resolution approving application

-

SB Members (During SB sessions every Monday

morning)

-

-

5

Receive Resolution Approving Subdivision Plan

Release Resolution Approving Subdivision Plan

2 minutes

SB Staff

-

-

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13

ACCREDITATION OF PEOPLE’S ORGANIZATIONS AND NON-GOVERNMENT ORGANIZATIONS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : People’s Organizations and Non-Government Organizations What are the requirements : Board Resolution Signifying Intention for Accreditation, Securities and Exchange Commission’s Certificate of Registration , List of Current Officers and Members, Annual Accomplishment Report for the Immediately Preceding Year and Financial Statement Duration : 10 days (maximum) How to avail of the service :

Steps

Applicant/Client

Service Provider

Duration of Activity


Person

In -Charge

Fees

Form

1

Submit Requirements

Receive Application for Referral in the Sangguniang Bayan

3 minutes

SB Staff

-

-

2

Review Documents

-

SB Chairman on Agricul-

ture and Cooperatives (during SB session

conducted every Monday Morning)

-

-

3

Render Committee Report During Session

-

SB Chairman on Agricul-

ture and Cooperatives (during SB Session

conducted every Monday morning)

-

-

4

Approve Resolution Approving accreditation

-

SB Member during SB

session conducted every Monday Morning

-

-

5

Receive Resolution of Accreditation

Release Resolution of Accreditation

2 minutes

SB Staff

-

-

OFFICE OF THE MUNICIPAL TREASURER Transforming local government unit (LGU) in to self –reliant community and active partners in attainment of national goals, the Office of the Municipal Treasurer is the adviser of the Municipal Mayor, the Sanngguniang Bayan and other government and national offices regarding disposition of local government funds and other matters relative to public finance, take custody of public funds, take charge of disbursement of all LGU funds and collect taxes. Revenue Sources of Local Government Unit of Guimbal are Tax Revenue, Non Tax Revenue Operation and Miscellaneous Revenue and Capital Revenue. All taxes are imposed in accordance with the tax ordinance of the LGU. The Office of the Municipal Treasurer of Guimbal is manned by the Municipal Treasurer, two (2) Local Revenue Collection Officers, three (3) Revenue Collection Clerks, one (1) Market Inspector, 1 Disbursing Clerk and three (3) administrative aides who are all responsive to the needs of their clients/ taxpayers who come to the office and transact business daily.

14

15 16

FRONT LINE SERVICES OF THE OFFICE OF THE MUNICIPAL TREASURER

ISSUANCE OF REAL PROPERTY TAX Schedule of availability of service :Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service :General Public What are the requirements :Old Receipts, Tax Declaration Duration :10 – 15 minutes for simple request How to avail of the Service :

Steps

Applicant/Client

Service Provider



Person In- Charge

Fees

Form

1

Request for payment or computation of real property

Identify taxpayer/client

3 minutes

Collection Clerk

-

-

2

Wait for retrieval of records and computation of tax dues

Verify records and computation of tax dues

5 minutes

Collection Clerk

-

-

3

Pay corresponding tax and receives O.R.

Receive the payment , issues corresponding official receipt and release it to the taxpayer/client

5 minutes

Collection Clerk

1% basic tax & additional 1% SEF of the total assessed value of real property*

AF # 56

ISSUANCE OF COMMUNITY TAX CERTIFICATE Schedule of Availability of Service : Monday to Friday,8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Old Community Tax or Fill the blank data form Duration : 5 – 15 minutes How to Avail of the Service :

Steps

Applicant/Client

Service Provider


( Under Normal Circumstances)

Person In- Charge

Fees

Form

1

Request for CTC

Interview client and secure data needed

2 minutes

Collection Clerk

-

CTC blank data form

2

Taxpayer sign his/her signature and affix his/her right thumb mark

Prepare Community Tax Certificate

5 minutes

Collection Clerk

Basic CTC of P5 & additional P1 for every P1,000 of income*

Community Tax Certifi-

cate

3

Pay the fees and receives CTC

Receive payment and issue Community Tax Certificate

3 minutes

Collection Clerk

-

-

* 10% discount on prompt payment on or before March 31, of the current year & 2% penalty per month on the unpaid amount

* 2% penalty on Community Tax beginning March 1 of the current year

17

ISSUANCE OF OTHER FEES, CHARGES AND CERTIFICATION Schedule of availability of service : Monday – Friday, 8:00 AM to 5:00 PM Who avail of the service : General Public What are the requirements : Data form from office who requested or ask the client Duration : 10 – 20 minutes for simple requests How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person in

Charge

Fees

Form

1

Inquire fees to

be paid

Assess type of fees of taxpayer/client

2 minutes

Collection

Clerk

-

-

2

Wait for computation of tax/fees

Compute tax dues or fees to be paid

5 minutes

Collection

Clerk

-

-

3

Pay tax to the designated collector

Receive the payment and issue corresponding official receipt

5 minutes

Collection Clerk

Based on certification or charges that the client requested or applied for*

AF # 51

4

Receive O.R. and proceed to concerned office who requests for O.R.

Releases Official receipts

3 minutes

Collection Clerk

-

-

ISSUANCE OF REAL PROPERTY TAX CLEARANCE Schedule of Availability of Service : Monday – Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Old receipts, Tax declaration Duration : 5 – 18 minutes How to avail of the Service :

Steps

Applicant/Client

Service Provider

Duration of Activity (under normal circumstances)

Person in Charge

Fees

Form

1

Request for RPT Clear-ance

Identify taxpayer/client

2 minutes

Collection clerk

-

-

2

Wait for the verification of records

Verify records of payment

3 minutes

Collection Clerk

-

-

3

Pay tax dues if unpaid

Issue corresponding O.R.

5 minutes

Collection Clerk

RPT tax dues and tax clear-ance fee 50.00 per real property unit

-

4

Receive the signed RPT clearance Form

Release the sign RPT Clearance

5 minutes

Collection Clerk/Treasurer

-

-

18

Steps

Applicant/Client

Service Provider

Duration of Activity (under normal

circumstances)

Person in Charge

Fees

Form

1

Request for branding

Identify the client

2 minutes

Collection clerk

-

-

2

Bring the cattle

Check the status of the cattle and identifying marks and then make the branding

10 minutes

Collection clerk

-

Data form

3

Wait for issuance of Ownership Large Cattle

Issue Ownership of Large Cattle and corresponding Official Receipt

5 minutes

Collection Clerk

Branding Fee 25.00, LDF 2.00 Owner-ship 5.00

AF # 53 and AF #51

4

Pay the corresponding fees and receive O.R. and Ownership Certificate

Receive payment and release the corresponding O.R. and Ownership Certificate to the client

5 minutes

Collection Clerk

-

-

ISSUANCE OF OWNERSHIP OF LARGE CATTLE Schedule of availability of service : Market Day or any day as per request Who may avail of the service : General Public What are the requirements : Data form and the Large Cattle Duration : 10 – 25 minutes How to avail of the service :

*Fees as of June 30, 2009: Certification fee - P50 Mayor’s Clearance – P50 Weights & Measure– P30 Police Clearance (Local) - P50 Burial Permit – P100 Cost of Sticker– P15 Police Clearance (Abroad) - P120 Bicycle – P30 Affidavit Fee– P50

OFFICE OF THE MUNICIPAL ACCOUNTANT Accounting Office was separated from the Municipal Treasurer’s Office and created on January 1, 1992, under RA. 7160 otherwise known s the Local Government Code of 1991. It takes charge of both the accounting and internal audit services of the Local Government Units concerned. It takes care of the accounting problems (on cash advances, liquidation, remittances, reimbursements, payment of salaries, supplies & materials, infrastructure projects, etc.) of the LGU and takes charge of internal audit services that may, therefore, lighten the burden of the auditor representing the Commission on Audit. It reviews supporting documents to determine completeness of requirements. Records all transactions both of income and expenditures and prepare fair presentation of Financial Statements which is to provide information about the financial condition, performance and cash flows of the LGU. The Office of the Municipal Accountant issues and approves Accountant’s Advice of Local Check Disbursement to the barangay concerned. It receives reports of the Barangay Accounts and records its transactions to the General Ledger as a basis for the preparation of Barangay Financial Statements.

19 20

ORGANIZATIONAL CHART OFFICE OF THE MUNICIPAL ACCOUNTANT

21

FRONLINE SERVICES OF THE OFFICE OF THE MUNICIPAL ACCOUNTANT

ISSUANCE OF ACCOUNTANT'S ADVICE OF LOCAL CHECK DISBURSEMENT Schedule of availability of service : Every Tuesday & Wednesday of the Week, 8:00 AM to 5:00 PM Who may avail of the service : Barangay Treasurers Requirements : Approved Disbursement Voucher Duration : 30 minutes


Steps Client/Applicant Service Provider Duration of Person in Fees Forms Activity Charge

1 Present transaction Receive and verify the com-pleteness 20 minutes Brgy. Bookkeeper - -

for checking of supporting documents.

2 Receive blank checks and Accountants

Release blank checks and Accountants 5 minutes Brgy. Bookkeeper - Accountant

Advice and have check signed by Punong Barangay.

Advice. Advice Form

3 Have the check posted at Brgy. record book. Post approved checks. 3 minutes Brgy. Bookkeeper - -

Forward approved DV's with checks &

4 - Accountants Advice for approval 1 minutes Brgy. Bookkeeper - -

of accountant.

5 Receive accountant's advice and approved

Approve and release Ac-countants Advice. 1 minutes Mun. Accountant - Accountants

checks. Advice Form

OFFICE OF THE MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR

The Office of the Municipal Planning and Development Coordinator is located at the second level

of the New Municipal Building, Guimbal, Iloilo. It is manned by Engr. Reymund Famatid, OIC Municipal Planning and Development Coordinator, a Clerk and personnel who assist the Municipal Planning and Development Coordinator in the implementation of programs and services for the Guimbalanons.

The office serves the people of Guimbal by formulating an integrated economic, social, physical

and other development plans and policies for consideration of the local development council. It conducts research, studies and training, integrates and coordinates all sectoral plans and studies undertaken by different functional agencies/groups. The office is also responsible in the preparation of the comprehensive land use plan and other development planning. It is also responsible in analyzing the income and expenditure patterns, formulate fiscal plans and policies for consideration of finance committee of the municipality as provided, under Title Five, Book II of RA 7160. The office of the Municipal Planning and Development Coordinator also performs such other related activities as provided under the Local Government Code of 1991.

The office welcomes the clients from Monday to Friday and ever ready in assisting and helping

them the best they can.

22

ORGANIZATIONAL CHART

OFFICE OF THE MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR

23 24

FRONTLINE SERVICES OF THE MUNICIPAL PLANNING AND DEVELOPMENT OFFICE

SIMPLE SUBDIVISION APPROVAL


Who may avail of the service : Applicants for approval of simple subdivision

What are the requirements : 1.) 5 sets of the following documents signed and sealed by a licensed architect/ Engineer : a.) Site Development Plan, b.)Vicinity Map 2.) Certified true copy of titles and Tax Declarations (Deed of Sale/ Memorandum of Agreement if title is not registered in the name of applicant 3.) Certification as to zoning classification and 4.) BARC Clearance if the location is agricultural zone. Duration : 2 weeks and 30 minutes How to avail of the service :




1 Secure requirements Provide checklist and orient clients/ applicants 3 minutes MPDC staff - Application

for approval

2 Submits duly accomplished form and requirements

Evaluate documents and assess payment 5 minutes MPDC - -

3 Pay the corresponding fee at the Office of the Municipal Treasurer

Receive Payment and issue Official receipt 3 minutes Rev. Collection

Clerk P100.00 per lot AF # 51

4 Submit documents to the Office of the Sangguniang Bayan for SB Resolution

Sangguniang Bayan render committee report and pass resolution approving the application

2 weeks Sangguniang Bayan - -

5 Forward to the MPDC Office pertinent documents 2 minutes SB Secretary - -

6 Prepare simple subdivision approval 5 minutes MPDC Staff - Simple

subdivision form

7 Forward documents for signature of SB in- Charge and Municipal Mayor 10 minutes MPDC Staff - -

8 Receive approved copy of simple subdivision approval Issue copy to client 2 minutes MPDC Staff - -

Note : The maximum duration of this service is 15 days due to SB deliberations. SB Session is conducted once a week.

ISSUANCE OF OFFICIAL DOCUMENTS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : None Duration : 5 minutes How to avail of the service :




1 Request official documents Verify the purpose of requested documents 3 minutes MPDC staff - -

2 Receive requested documents Release requested documents 2 minutes MPDC staff - -

25

ISSUANCE OF ZONING PERMIT Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Barangay Clearance, Title/Tax declaration, Consent of the lot owner if the lot is owned by applicant (Affidavit of Consent), Latest Tax Clearance and Tax receipt, Sketch Plan/ Lot Plan / Vicinity Map, Building Plan/Fencing Plan/2 pcs picture, Bill Duration : 21 minutes How to avail of the service :



1 Secure requirements Provide checklist and orient clients/ applicants 5 minutes MPDC staff -

Locational Clearance

Form

2 Submit duly accomplished form and requirements

Evaluate documents and assess payment 5 minutes MPDC - -

3 Pay the corresponding fee at

the Office of the Municipal Treasurer

Receive payment and issue official receipt 5 minutes Rev. Collection

Clerk

Based on cost of project*

AF # 51

4 Present Official Receipt Issue Zoning Permit 5 minutes MPDC staff - -

5 Receive Zoning Permit Release Zoning Permit 1 minute MPDC staff - -

of Materials/ Estimates, Application Form to be Notarized, Payments for Zoning Permit

ISSUANCE OF ZONING CERTIFICATION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Tax declaration and Sketch Plan Duration : 14 minutes How to avail of the service :



1 Secure requirements Verify documents and assess payment 3 minutes MPDC staff - -

2 Pay the corresponding fee at

the Office of the Municipal Treasurer

Receive Payment and issues Official receipt 5 minutes Rev. Collection

Clerk P 50.00 AF # 51

4 Present Official Receipt Issue Zoning Certification 5 minutes MPDC staff - Zoning

Certifica-tion

5 Receive Zoning Certification Release Zoning Certification 1 minute MPDC staff - -

OFFIC OF THE MUNICIPAL ENGINEER The office of the Municipal Engineer is located at the second level of the New Municipal Building, Guimbal, Iloilo. It is manned by Engr. Lemuel Geollegue, Municipal Engineer, Engr. Arnaldo Gamosa, Engineer I, and a personnel who assist the Municipal Engineer in the implementation of programs and services for the Guimbalanons. The office serves the people of Guimbal by initiating review and recommends changes in policies and objectives, provides plans and programs, techniques, procedures and practices in infrastructure development and public works. It assists the municipal mayor on infrastructure, public works and other engineering matters. It also administers, coordinates, supervises and controls the construction, maintenance, improvement, and repair roads, bridges and other engineering and public works of the municipality. Investigation and survey, engineering designs, feasibility studies, and project management are engineering services provided for the municipality. The office of the Municipal Engineer also performs such other related activities as provided under Local Government Code of 1991. The office welcomes and serves clients from Monday to Friday and ever ready in assisting and helping them to the best they can.

26

*Zoning Permit Bracket as of June 30, 2009: From P5,000.00 to 50,000.00 P 50.00 Over 51,000.00 to 100,000.00 100.00 Over 101,000.00 to 200,000.00 200.00 Over 201,000.00 to 300,000.00 500.00 Over 301,000.00 to 500,000.00 750.00 Over 501,000.00 1,000.00 Plus 10% for Fire Code

27 28

FRONTLINE SERVICES OF THE OFFICE OF THE MUNICIPAL ENGINEER

PREPARATION OF PROGRAM OF WORK FOR BARANGAY INFRA- PROJECTS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Punong Barangays and Officials What are the requirements : Request for Program of Work Preparation Duration : 5 hours and 32 minutes How to avail of the service :




1 Request for program of works preparation Receive request 2 minutes Engineering Staff - -

2 Conduct ocular inspection of project site 1 hour Engineering Staff - -

3 Prepare plans/ sketch plan of the project 1 day MPDC Staff - -

4 Forward plans for program of work preparation 5 minutes MPDC Staff - -

5 Prepare Program of Work 2 hours Engineering Staff - -

6 Check and sign program of work 15 minutes Municipal Engineer - -

7 Receive program of work Release program of work 10 minutes Engineering Staff - -

29

ISSUANCE OF OCCUPANCY PERMIT

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : 1. Certificate of Completion a.) building (signed and sealed by the Architect/ Civil Civil Engineer), b.) Electrical (signed and sealed by the Electrical Engineer), and sealed by the Architect/ Civil Engineer), 3. As built plans and specification (signed and sealed by the Civil Engineer and confirmed by the owner) 4. Picture (4 copies), 5. Building/ Electrical/ Plumbing Permit (xerox copy), 6. Old Plans (xerox) Duration : 2 hours and 2 minutes How to avail of the service :




1 Submit required documents Assess submitted documents 15 minutes Engineering Staff - Application

Forms

2 Conduct ocular inspection 1 hour Engineering Staff - -

3 Assess corresponding fees 15 minutes Engineering Staff - -

4 Pay corresponding fees at Office of the Municipal Treasurer

Receive payment and issue official receipt 5 minutes Revenue Collection

Clerk, MTO

Based on the declared actual building cost*

AF # 51

5 Present Official Receipt at Engineering Office

Receive official receipt and endorse to Bureau of Fire Office for Fire safety inspection

5 minutes Engineering Staff - -

6 Submit to Bureau of Fire Office the endorse documents

Receive and evaluate submitted documents` 10 minutes BPF Staff - -

7 Issue fire safety inspection certificate 3 minutes BFP Staff - -

8 Submit fire safety inspection certificate to Engineering Office

Receive fire safety inspection certificate 3 minutes Engineering Staff - OFS-OPNS

9 Prepare and issues Occupancy permit 5 minutes Engineering Staff - -

10 Receive Occupancy permit Release occupancy permit 1 minute Engineering Staff -

DPWTC Form No. 77

- oo6-B

c.) Plumbing (signed and sealed by the Master Plumber) 2. Logbook (signed

* Occupancy Fees as of June 30, 2009 Category I: Residential

Buildings made of traditional indigenous materials as defined under Section 209 of the National Building Code . . . . . Exempted b) Buildings costing more than P15,000.00 up to P50,000.00 . . . . . .P 25.00 c) Buildings costing more than P50,000.00 up to P100,000.00. . . . . . . . 50.00 d) Buildings costing more than P100,000.00 up to P150,000.00 . . . . . . 75.00 e) Buildings costing more than P150,000.00 up to P250,000.00 . . . . . . 100.00 f) Buildings costing more than P250,000.00 up to P500,000.00 . . . . . . 200.00 g) Buildings costing more than P500,000.00 . . . . . . . . . . . . . . .. . . . . . . 400.00

Category II: Commercial and Industrial a) Buildings costing up to P50,000.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . .50.00

b) Buildings costing more than P50,000.00 up to P100,000.00. . . . . . . . 100.00 c) Buildings costing more than P100,000.00 up to P250,000.00 . . . . . . 200.00 d) Buildings costing more than P250,000.00 up to P500,000.00 . . . . . . .400.00 e) Buildings costing more than P500,000.00 . . . . . . . . . . . . . . .. . . . . . . 800.00

Sanitary/Plumbing Inspection Fees

Every inspection trip during construction (average of 10 trips) . . . . . . . 40.00 Annual inspection of sanitary/plumbing system . . . . . . . . . . . . . . . . . . .15.00

Electrical Inspection Fees

Every Inspection trip during construction (average of 10 trips) . . . . . . . 40.00 Annual Inspection Fees (same as Installation Fees) . . . . . . . . . . . . . . 200.00

30

ISSUANCE OF BUILDING / ELECTRICAL/PLUMBING AND FENCING PERMITS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : 1. Barangay Clearance, 2.Zoning Permit (from MPDC Office), 3. Sketch plan/ lot , plan , 4. Title/ Tax Declaration, 5. Tax Receipt (Depends on what quarter the permit is processed) 6. Tax Clearance, 7. Plans (5 sets) , signed and sealed by a.) Professional Civil Engineer b.) Professional Electrical Engineer , c.) Master c.) Master Plumber, 8. Bill of Materials (5 copies), 9. Specifications (5 copies), 10. Design computation or design analysis (for 2 or more stories) Duration : 2 hours and 2 minutes How to avail of the service :




1 Submit required documents Assess submitted documents 15 minutes Engineering Staff - Application Forms

2 Conduct ocular inspection 1 hour Engineering Staff - -

3 Assess corresponding fees 15 minutes Engineering Staff - -

4 Payment of corresponding fees at Office of the Municipal Treas-urer

Receive payment and issue official receipt 5 minutes Revenue Collection

Clerk

Based on building type

and area* AF # 51

5 Present Official Receipt at Engineering Office

Receive official receipt and endorse to Bureau of Fire Office for evaluation

3 minutes Engineering Staff - MPW Form No. 77-021-

B

6 Submit to Bureau of Fire Office the endorsed documents

Receive and evaluate submitted documents` 10 minutes BPF Staff - -

7 Issue certification that building is eligible for building permit ap-proval

3 minutes BFP Staff - GFS-OPNS Form

8 Forward documents to Engi-neering Office

Prepare and issue building/electrical/plumbing and fencing permits

5 minutes Engineering Staff - -

9 Prepare and issue Occupancy permit 5 minutes Municipal Engineer - -

10 Receive building/ electrical, plumbing/ fencing permits

Release building/ electrical/plumbing/ fencing permits 1 minute Engineering Staff - -

11. Xerox copy a.) PRC ID, b.) PTR No., 12. Payment

*New Schedule of Fees and other charges pursuant to Municipal Ordinance No. 101-2007 amending Chapter III , Article L of the Revenue Code of 2002 of the Municipality of Guimbal

A. Building Permit Fees I. Area in sq. meters Fee/sq.m i. Original complete construction up to 20.00 sq. meters P 2.00 ii. Additional/renovation/alteration up to 20 sq.m P 2.40 iii. Above 20 sq.m. to 50 sq.m. P3.40 iv. Above 50 sq.m. to 100 sq.m P 4.80 v. Above 100 sq.m. to 150 sq.m. P 6.00 vi. Above 150 sq.m. P 7.20 B. Electrical Permit Fees I. Total Connected Load (kVA) i. 5 kVA or Less P 200.00 ii. Over 5kVA to 50 kVA P 200.00 + P20.00/kVA iii. Over 50kVA to 300 kVA P 1,100.00 + P10.00/kVA iv. Over 300kVA to 1,500 kVA P 3,600.00 + P5.00/kVA v. Over 1,500kVA to 6,000 kVA P 9,600.00 + P2.50/kVA vi. Over 6,000 kVA P 20,850.00 + P1.25/kVA

II. Each separation, alteration, reconnection or relocation of electric meter i. Residential P15.00 ii. Commercial/Industrial P 60.00 iii. Institutional P 30.00 III. Issuance of Wiring Permit i. Residential P 15.00 ii. Commercial/Industrial P 36.00 iii.Institutional P 12.00 C. Plumbing Permit Fees I. One unit, composed of one (1) water closet, two (2) Floor Drains, one (1) sink with ordinary trap, one (1) lavatory, three (3) faucets and one (1) shower head. P 24.00 II. Every fixture in excess of one unit i. each water closet P 7.00 ii each floor drain P 3.00 iii. Each sink P 3.00 iv. Each lavatory P 7.00 v. Each faucet P 2.00 vi. Each shower head P 2.00 III. Each water meter i. 12 to 25 mmø P 8.00 ii. Above 25mm ø P 10.00 IV. Construction of Septic tank applicable in all groups i. Up to 5 cu.m. of digestion chamber P 24.00 ii. Every cu.m. or fraction thereof in excess of 5 cu.m. P 7.00 D. Fencing Permit Fees I. Made of masonry, metal, concrete up to 1.80 meters in height per lineal meter or fraction thereof P 3.00 II. Fences in excess of 1.80m in height, made of materials other than those mentioned in 1 per lineal meter of fraction thereof P 4.00 III. Fences made of indigenous materials, barbed wire, chicken wire, Hog Wire per lineal meter P 2.40

OFFICE OF THE MUNICIPAL ASSESSOR The Office of the Municipal Assessor is another branch of Local Government Unit of Guimbal tasked to extend service to the property owners relating to appraisal and assessment of real property. It takes charge of all administrative function of the Municipality of Guimbal, Iloilo, in the transfer of ownership of real property on the tax declaration based on the documents presented and conducts appraisals of land, building, machineries and other improvements, also makes correction or adjustment and/or verifies boundaries, lot numbers, areas valuation etc., as requested by the property owners. It cancels duplicating tax declaration and/or assessment of properties which have been destroyed or no longer existing. The Office of the Municipal Assessor certifies records, makes sketch plan and certified true copy of Tax Declaration as requested. It makes frequent survey to check and determine whether all real property within the municipality is properly listed in the assessment roll. The Office undertakes field ocular inspection of the property to verify land use, makes periodic reports of assessment and/or cancellation made and prepares other reports or data that may be requested by the Provincial Assessor from time to time. The Office of the Municipal Assessor is one of the Revenue Generating Offices of the Local Government Unit of Guimbal.

32 31

33 34

Steps

Applicant/Client

Service Provider


(under normal circumstances)

Person in

Charge

Fees

Forms

1

Submit letter request for

an ocular inspection addressed to Mun.

Assessor

Verify lot in the Tax Map, Building Permit

2 hours

Clerk

-

-

2

Conduct ocular inspection

1 day

Mun. Assessor

-

-

3

Prepare field sheet for encoding

2 hours

Mun. Assessor

P 50.00

AF# 51

4

Encode field sheet

2 hours

Clerk Assessor’s

Office

-

-

5

Check and sign Tax Declaration

1 hour

Mun. Assessor

-

-

6

Receive Tax Declaration and sign in the logbook

Release copy of Tax Declaration

5 minutes

Clerk

-

-

35

ISSUANCE OF CERTIFICATION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : All landowners in the Municipality What are the requirements : Tax Declaration, current Land Tax receipt, Sworn Statement Duration : 20 minutes for clients with available records How to avail of the service :

Steps

Applicant/Client

Service Provider


(under normal circumstances

Person in

Charge

Fees

Forms

1

Request for certifica-

tion

Verify records in the

computer

5 minutes

Assessment Personnel

-

-

2

Request client to pay corresponding fee at

MTO

1 minute

Municipal Assessor

-

-

3

Pay corresponding fees to MTO

Receive payments and issue official

receipt

2 minutes

Collection Clerk

at Municipal Treasurer’s

Office

P 50.00

AF# 51

4

Present official

receipt to the clerk of Assessor’s Office

Prepare certification

5 minutes

Clerk, Office of the Municipal

Assessor

-

-

5

Sign certification

1 minute

Municipal Assessor

-

-

6

Receive certification

Release copy of

Certification

1 minute

Clerk

-

-

ISSUANCE OF CERTIFIED TRUE COPY OF OWNER’S TAX DECLARATION

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : All Landowners in the Municipality What are the requirements : Copy of old Tax Declaration, current land tax receipt and sworn statement Duration : 16 minutes for clients with available records How to avail of the service :

STEPS

APPLICANT/CLIENT

SERVICE PROVIDER

DURATION OF ACTIVITY (Under Normal

Circumstances)

PERSON IN-

CHARGE

FEES

FORMS

1

Request for a certified true copy of a certain Tax Declaration

Verify record in the computer

5 minutes

Assessment personnel

-

-

2

Request the client to pay corresponding fee at MTO

1 minutes

Municipal Assessor

-

-

3

Pay corresponding fees to the MTO

Receive payments and issue official receipt

2 minutes

Collection Clerk at Municipal Treasurer’s Office

P50.00

AF # 51

4

Present official receipt to Clerk of the Asses-sor’s Office

Prepare true copy of tax declaration

5 minutes

Clerk

-

-

5

Sign Certified True Copy of Tax Declara-tion

2 minutes

Municipal Assessor

-

-

6

Receive true copy of tax declaration

Release Certified True Copy of Tax Declara-tion

1 minute

Clerk

-

-

36

ISSUANCE OF SKETCH PLAN

Schedule of Availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : All landowners in the Municipality What are the requirements : Copy of Tax Dec., Current Land Tax Receipt & Sworn Statement Duration : 25 minutes for client with available record How to avail of the service :

REQUEST FOR AN OCULAR INSPECTION (Reclassification of Land)

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : All landowners in the Municipality What are the requirements : Letter Request, Tax Declaration, current Land Tax receipt, Sworn Statement Duration : Within 10 days upon request

Steps

Applicant/ Client

Service Provider



Person In charge

Fees

Forms

1

Submit letter request for an ocular inspection for reclassification of certain lot address to Provincial Assessor

Endorse request to the Provincial Asses-sor

Within 1 day

Municipal Assessor

-

-

2

Endorsement of authority by the Pro-vincial Assessor to the Municipal Assessor

1 Week

Provincial Assessor

personnel

-

-

3

Pay inspection fee to Provincial Treasurer’s Office

Receive payment and issue O.R .

5 minutes

Provincial Treasurer’s

Office Clerk

P300.00

AF # 51

4

Present O.R. to Clerk of Assessor’s Office

Conduct ocular in-spection

Within 1 day Municipal Assessor

-

-

5

Prepare field sheet for encoding

1 hour

Municipal Assessor

6

Encode field sheet

2 hours

Clerk, Assessor’s

Office

-

-

7

Check and Signs Tax Dec.

10 minutes

Municipal Assessor

-

-

8

Receive Tax Declara-tion and sign in the log book

Release Tax Dec.

2 minutes

Clerk, Assessor’s

Office

-

-

Steps

Client/Applicant

Service Provider

Duration of Activity (under Normal Circumstances

Person In- Charge

Fees

Forms

1

Request for a Sketch Plan of a certain lot

Verify lot in the tax map

5 minutes

Tax Mapping

Aide

2

Advise the client to pay corresponding fee at

MTO

1 minute

Mun. Assessor

3

Pay corresponding fees

to MTO

Receive payments and

issue official receipt

2 minutes

Collection

Clerk at Mun. Treasurer’s

Office

P 50.00

AF # 51

4

Present O.R. to the clerk

of Assessor’s office

Prepare Sketch Plan

15 minutes

Tax Mapping

Aide

5

Sign Sketch Plan

1 minute

Mun. Assessor

6

Receive Sketch Plan

Release copy of Sketch

Plan

1 minutes

Clerk

37

SIMPLE TRANSFER OF OWNERSHIP OF REAL PROPERTY Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : All land owners in the Municipality What are the requirements : 2 Copies (1 Original) of Document or Title, 2 Copies of Land tax receipt 2 copies of Transfer Tax receipt 2 copies of penalty for late filing of sworn statement Duration : 1 Day for clients with available records How to avail of the service :

STEPS

APPLICANT/CLIENT

SERVICE PROVIDER

DURATION OF ACTIVITY


PERSON IN-CHARGE

FEES

FORM

1

Request and submit all requirements needed for

transfer of ownership

Verify all requirements

needed

10 minutes

Clerk of Asses-

sor’s Office

-

-

2

Log in the transaction

record

5 minutes

Clerk

-

-

3

Prepare field sheet

15 minutes

Clerk

-

-

4

Check and sign field sheet

5 minutes

Mun. Assessor

-

-

5

Encode field sheet

1 hour

Clerk

-

-

6

Check and print Tax

Declaration

1 hour

Mun. Assessor and Clerk

-

-

7

Receive Tax Declaration and sign in the logbook

Release copy of Tax

Dec.

10 minutes

Clerk

-

-

TRANSFER OF OWNERSHIP WITH SUBDIVISION Schedule of availability of service : Monday to Friday, 8 AM to 5 PM Who may avail of the service : All landowners in the Municipality What are the requirements : Copy of Tax Dec., Approved Sub. Div. Plan, Zoning Ordinance, Current Land Tax Receipt Transfer Tax, Sworn Statement, Inspection Fee, Letter Request Address to P. A. Duration : Within 10 days How to avail of the service :

STEPS

APPLICANT/CLIENT

SERVICE PROVIDER

DURATION OF ACTIVITY (Under Normal

Circumstances)

PERSON

INCHARGE

FEES

FORMS

1

Submit Letter Request for an Ocular Inspection Address to Provl. Assessor

Endorse to the Provl. Assessor the request for ocular inspection

Within 1 day

Mun. Assessor

-

-

2

Endorsement of Authority by the Provl . Assessor to the Mun. Assessor

1 Week

Provl. Asses-sor Personnel

-

-

3

Pay Inspection Fee to Provincial Treasurer’s Office

Receive payment and issue official receipt

5 minutes

Provl. Treas-urer Personnel

P 300.00 per lot

AF # 51

4

Present official receipt to Clerk of Mun. Asses-sor’s Office

Conduct Ocular Inspection

Within 1 day Mun. Asses-sor

-

-

5

Prepare Field Sheet for Encoding

1 hour Mun. Assessor - -

6

Encode Field Sheet

1 hour Clerk , Asses-sor’s Office

- -

7

Check and Sign Tax Dec.

10 minutes Mun. Assessor -

-

8

Receive Tax Declara-tion & signs in the logbook

Release Tax Declara-tion

2 minutes

Clerk

-

-

38

VERIFICATION OF RECORDS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : All landowners in the Municipality What are the requirements : Old Tax Declaration, Sketch Plan and other Documents Duration : 6 hours and 15 minutes How to avail of the service :

Steps

Applicant/Client Service Provider


Person

In- Charge

Fees

Forms

1

Presents documents

Verify records in the computer, Book and Map

2 hours

Clerk , Asses-

sor’s Office

-

-

2

Inform client of require-ments : Current Receipt and Sworn Statement

2 minutes

Clerk , Asses-

sor’s Office

-

-

3

Pay Corresponding Fees

Receive payment and issue official receipt

2 minutes

Collection Clerk

at MTO

P 50.00

AF # 51

4

Prepare Field Sheet, check and Sign Field Sheet

2 hours

Clerk, Mun. Assessor’s

Office

-

-

5

Present official receipt

Encode Field Sheet

2 hours

Clerk , Asses-

sor’s Office

-

-

6

Check and Sign Tax Declaration.

10 minutes

Mun. Assessor

-

-

7

Receive Tax Declara-

tion & signs in the Logbook

Release Tax Declaration

1 minute

Clerk, Assessor’s

Office

-

-

THE MUNICIPAL AGRICULTURE OFFICE The Municipal Agriculture Office is a branch of Local Government Unit of Guimbal task to ensure the delivery of Agricultural Services and the provision of adequate facilities in relation to such services. It develops plans and strategies on agricultural programs and projects and implement them upon approval thereof by the municipal mayor. It ensures maximum assistance and access to resources in the production processing and marketing of agricultural and aquaculture and marine products as extended to farmers, fishermen and local entrepreneurs. It conducts or cause to be conducted location specific agricultural resources and assist in making available the appropriate technology arising out of, and disseminate information on basic researches on crops, prevention and control of plant diseases and pests and other agricultural matters which will maximize productivity. It establishes extension services like demonstration farms on crops, livestock, aquaculture and marine products. The Office enforces rules and regulations relating to agriculture and aquaculture coordinates with other Government Agencies and non Government Organizations which promote agricultural productivity through appropriate technology compatible with environmental integrity. The Municipal Agriculture Office is in the frontline of delivery of basic services particularly those needed for the service of the inhabitants during and in the aftermath of man-made and natural disasters.

39 40

41

FRONTLINE SERVICES OF THE MUNICIPAL AGRICULTURE OFFICE

DIAGNOSIS & TREATMENT OF DISEASES OF ANIMALS

Schedule of availability of service : Monday to Friday, 8:00 am to 5:00 pm Who may avail of the service : General public What are the requirements : None


Steps Applicant/Client Service Provider Duration of Activity


Person In-charge Fees Forms

1 Present problems with regards to the needs

Interview client and discuss needs 5 minutes Officer of the day - -

2 Prescribe appropiate treatment/ medicine 3 minutes Agri. Technician - -

3 Schedule treatment 2 minutes Agri. Technician - -

4 Purchase prescribed medicine for treat-ment

Initiate treatment 1 hour Agri. Technician - -

Duration : 1 hour and 10 minutes

DISTRIBUTION OF HYBRID CORN SEEDS Schedule of availability of service : April - May ( Subject to availability of seeds ) Who may avai of the service : Corn farmers What are the requirements : None Duration : 20 minutes How to avail of the service :




1 Request for availment of subsidized hybrid corn

Interview clients and advise him/ her to proceed to Agricultural Technician (AT) corn coordinator

3 minutes Officer of the day - -

2 Prepare master list and request client to sign in the master list 3 minutes A.T. corn coordinator - -

3 Sign master list Assist in signing 3 minutes A.T corn coordinator - master list

4 Inform client to pay correspond-ing farmer's equity 3 minutes A.T corn coordinator - -

5 Pay corresponding farmers equity Receive payments 3 minutes A.T corn coordinator P800 per bag* -

6 Receive subsidized hybrid corn seeds Release hybrid corn seeds 5 minutes A.T. corn coordinator - -

* If the price of hybrid corn seed is P2,000 per bag, Government subsidy is P1200 per bag (for 20 kg. bag), farmers equity is P800 per bag for 1 hectare of corn to be planted.

42

DISTRIBUTION OF VEGETABLE SEEDS Schedule of availability of service : June to August (Subject to Availability of stocks)

What are the requirements : None Duration : 10 minutes How to avail of the service :




1 Request for availment of vegetable seeds

Interview clients and assist needs 3 minutes Officer of the day

(O.D)

2 Prepare acknowledgement receipt 3 minutes O.D.

acknowl-edgement receipt

3 Sign acknowledgement receipts

Assist in the signing of acknowl-edgement receipts 2 minutes O.D.

acknowl-edgement receipts

4 Receive vegetables seeds Release vegetables seeds 2 minutes O.D.

Who may avail of the service : Residents of Guimbal with vacant lots purposely for vegetable gardening

DIAGNOSIS OF PLANTS PESTS AND DISEASES


Who may avail of the service : Farmers

What are the requirements : None

Duration : 1 hour & 10 minutes





1 Present problem with regards to needs

Interview clients and assist needs 5 minutes Officer of the Day - -

2 Prescribe appropriates treatments 3 minutes A.T. - -

3 Schedule treatments 2 minutes A.T. - -

4 Purchase prescribe pesticides

Supervise/initiate treatments 1 hour A.T - -

43 44

IMMUNIZATION OF ANIMALS

Schedule of availability of service : Monday to Friday, 8 :00 AM to 5 :00 PM Who may avail of the service : Animal owners What are the requirements : None Duration : 11 minutes How to avail of the service :




1 Request for immunization Interview clients ands request him/ her to sign in the logbook 3 minutes Officer of the Day - -

2 Sign in the Log book Assist signing on log book and request client to proceed to Agri-cultural Technician assigned

2 minutes Officer of the Day - -

3 Proceed to AT assigned Schedules immunization 1 minute Agricultural Techni-cian - -

4 Prepare animals to be immunized Conduct immunization 5 minutes Agricultural Techni-

cian - -

Schedule of availability of service : Monday to Friday, 8 :00 AM to 5 :00 PM

Who may avail of the service : Animal owners

What are the requirements : None

Duration : 1 hour & 11 minutes How to avail of the service :

Steps Applicant/Client Service Provider


Circumstances) Person In-charge Fees Forms

1 Request for de-worming

Interview clients and request him/ her to sign in the logbook 3 minutes Officer of the Day - -

2 Sign in the log book

Assist in the signing of log book and request client to proceed to Agricultural Technician (AT) assigned

2 minutes O.D. - -

3 Proceed to AT assigned Prescribe de-wormers 5 minutes A.T. assigned - -

4 Schedule de-worming 1 minute A.T. assigned - -

5 Purchase de-wormer Conduct de-worming 1 hr A.T. assigned - -

DE-WORMING OF ANIMALS

CASTRATION OF ANIMALS

Schedule of availability of the service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Swine, Dogs and Livestock Owners What are the requirements : None Duration : 1 hour & 9 minutes How to avail of the service :




1 Request for castration of animals

Interview clients and request to sign in logbook 3 minutes Officer of the day - -

2 Sign Log Book

Assist in the signing of log book and request client to proceed to Agricultural Technician (AT) as-

signed

2 minutes Officer of the day - -

3 Proceed to AT assigned Prescribe drugs needed for castra-tion 3 minutes Agricultural Technician - -

4 Schedule castration 1 minute Agricultural Technician - -

5 Purchase prescribe drugs Conduct castration 1 hour Agricultural Technician - -

CERTIFICATION AS TO NON-AGRICULTURAL USE OF LAND Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Landowners who wish to convert their agricultural land to other uses What are the requirements : Land Title or Tax declaration and othe documents Duration : 35 minutes How to avail of the service :




1

Request for issuance of certification as to non- agricultural use of an agri-cultural land

Interview clients and request copy of land title or tax declara-tion and other documents

5 minutes Officer of the Day -

Land Title or Tax Declara-

tion and other docu-

ments

2 Check documents 5 minutes Officer of the Day - -

3 Advise client to pay for certifica-tion fee at the Office of the Municipal Treasurer


4 Pay the certification Fee Receive payments and issue official receipt (O.R.) 5 minutes

Collection Clerk , Office of the Municipal Treasurer

P50.00 AF # 51

5 Present O.R. Receive O.R. and prepares certification 15 minutes Officer of the Day/

Municipal Agriculturist - -

6 Sign certification 2 minutes Municipal Agriculturist - -

7 Receive Certification Issue certification 1 minute Officer of the Day/ Municipal Agriculturist - -

45

DISTRIBUTION OF CERTIFIED RICE SEEDS

Who may avail of the service : Master listed Farmer Cooperators What are the requirements : Duration : Maximum of 7 days How to avail of the service :




1 Request for availment of certified rice seeds

Interview and advise client to proceed to Agricultural Technician (AT) assigned in his/ her area


2 Verify name of client in the master list 5 minutes Agricultural Technician - -

3 Inform client to pay corresponding farmer's equity 3 minutes AT - -

4 Pay corresponding farmer's equity Receive payment 3 minutes AT P600 per bag of

40 kg.* -

5 Request client to sign in the master list form 2 minutes AT - master list form

6 Sign in the master list Assist in the signing 2 minutes AT - -

7 Consolidate no. of sacks of seeds to be procured 5 minutes AT - -

8 Submit consolidated master list to the Provincial Agriculture Office one- half day AT/Mun. Agriculturist - -

9 Sign mast list and release issue slip 5 minutes Prov'l Agric. Office - issue slip form

10 Deposit amount equal to the no. of bags needed 3 days AT/MA - deposit slip

11 Present deposit slip and issue slip to seed growers cooperative at Hamun-gaya, Jaro, Iloilo City

One day AT/MA - deposit slip, issue slip, master list

12 Issue Official receipt to AT/ MA 1 hour seed grower cooperative staff - AF # 51

13 Release seeds to MA/AT 2 hours seed grower cooperative staff - -

14 Receive seeds from seed growers cooperative 20 minutes MA/AT - -

15 Receive certified seeds Release seeds to farmers 5 minutes AT - -

* Based on the 2009 price per bag of certified seeds.

Schedule of availability of service : March - September (First cropping period)

46

DISTRIBUTION OF SEEDLINGS (FRUIT AND FOREST TREES) (Subject to availability of stocks) Schedule of availability of service : Monday to Friday, 8 :00 AM to 5 :00 PM Who may avail of the service : Residents of Guimbal with vacant lots for planting fruit and forest trees What are the requirements : Request letter Duration : 34 minutes How to avail of the service :




1 Submit request letter for availment of seed-lings

Receive copy of letter, interview client and request him/ her to sign in the logbook


2 Sign in the log book Assist in the signing of log book 2 minutes O.D. - -

3 Check availability of stocks. If avail-able, issue note to release seedlings addressed to Nursery caretaker

5 minutes Municipal Agricultur-ist - -

4 Present note to Nurs-ery caretaker Receive and check note 2 minutes Nursery caretaker - -

5 Receive seedlings Release seedlings 20 minutes Nursery caretaker - -

SLAUGHTER OF ANIMALS FOR HUMAN CONSUMPTION

Schedule of availability of service : Monday to Sunday; 24 hours Who may avail of the service : Meat Dealers/ Clients who wish to slaughter their food animals for home consumption What are the requirements : Animal credentials (for large animals) Duration : Maximum of two (2) hours





1 Bring animals (hog, cattle) in the slaugh-terhouse

Check/verify Certificate of Ownership of large animal (cattle)

3 minutes Livestock Inspector/ Meat Inspector

Corral Fee Cattle- P4.00 Hog- P3.00

2 Conduct livestock inspection (ante- mortem) 5 minutes Livestock Inspector/

Meat Inspector

Ante Mortem Fee Cattle- P10.00 Hog- P 5.00

-

3 Slaughter of animals if result of inspection show that it is healthy for slaughter

30 minutes to 1 hour Butchers Slaughter Fee

Cattle- -P60.00/head Hog- P30.00/head

-

4 Conduct Post - mortem inspection 10 minutes Meat Inspector

Post Mortem Fee Cattle- P7.00 Hog-

P7.00 -

5 If passed mortem inspection, weigh and brand carcass 10 minutes Meat Inspector/

Butchers

Dressed Meat Fee Cattle- P0.40/ kg. Hog- P 0.20/kg.

-

6 Record dressed meat/ weight of the carcass and number of heads slaughtered

3 minutes Meat Inspector

7 Pay corresponding fees to the collection clerk

Issue Meat Inspection Certifi-cate, Slaughter slip, receive payment and issue official receipt

3 minutes Meat Inspector/ Collection Clerk

Average Fees: Cattle- P 105.00 Hog- P 55.00

Meat Inspec-tion Certifi-

cate, Slaugh-ter slip and

official receipt

8

Receive Meat Inspection Certifi-cate, slaughter slip and official receipt

Dispatch slaughtered animals to owner/ client 5 minutes Meat Inspector/

Butchers - -

Note : Animals should be brought to the slaughterhouse 8 hours before the scheduled slaughter, for observation

MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE (MENRO)

The MENRO office was recently created with a specific task of delivering services and provision

of adequate facilities that is related to environment and natural resources with the formulation of

measures upon proper coordination with the Sanggunian and providing technical assistance and support

to the Local Chief Executive. The term “environment” itself refers to everything around us that affects our

daily existence therefore its just apt and essential that it should be properly addressed: its protection,

conservation, utilization with the appropriate technology as to the use of our finite natural resources.

Aside from the basic environmental protection and sustainable resource use, the office is also

entrusted to develop plans and measures on various programs and projects relative to the environment

upon approval of the Chief Executive. The establishment and maintenance of tree parks and greenbelt

areas and communal forests and watershed and providing extension services to beneficiaries of forest

development projects (if there’s any) is also a primary concern.

The promotion of small scale mining and the utilization of mineral resources like quarrying is

also one of the activities being monitored and regulated by the office. Example is the commercial and

industrial sand and gravel extraction and processing. This activity is with proper coordination to other

government agencies like PENRO, DENR and MGB.

The implementation of measures in coordination with other national agencies to prevent and

control pollution ( land, sea, air ) and the program of Solid Waste Management in particular, addressing

the everyday problem of proper solid waste disposal and treatment.

During times of natural and man-made disaster, the office is on the frontline as to the delivery of

services concerning the environment and natural resources, in particular, during the aftermath of such

calamities.

47

48 49

FRONTLINE SERVICES OF THE MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE ISSUANCE OF CERTIFICATION ON ENVIRONMENTAL CONCERNS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Applicants applying for Businesses that has environmental impacts. What are the requirements : Barangay certification Duration : 13 minutes How to avail of the service :


Duration of Activity (Under

Normal Cir-cumstance)

Person In- Charge Fees Forms

1 2 3 4 5

Request for Certification Pay corresponding fees at MTO Present O.R. to MENRO Applicant receive certification and Sign in the logbook

Check/verify requirements Advise client to pay Certification Fee at MTO Receive payment and issue O.R. Issue certification Log and release certification

3 minutes 2 minutes 3 minutes 2 minutes 3 minutes

MENRO MENRO MTO/Collection Clerk MENRO and Staff MENRO and Staff

- - 50.00 - -

- - A.F. # 51 MENRO Certification Form -

ACT ON COMPLAINT CONCERNING ENVIRONMENTAL ISSUES Schedule of Availability of Service : Monday to Friday, 8:00 AM to 5:00 PM Who may Avail of the Service : Complainant from the municipality What are the Requirements : Letter of Complaint Duration : Maximum of 10 days How to avail of the service :

Steps Applicant/Client Service Provider Duration of Activity (Under Normal Cir-

cumstance) Person

In -Charge Fees Forms

1 2 3 4 5

Submit letter of complaint to LGU Attend dialogue Accept recommendation for solution of complaint

Assess letter of complaint Conduct on-site verification/ assessment as to extent of complaint Make Recommendation on Assessment made Schedule dialogue on both parties regarding assessment and recommendation Conduct Post-evaluation on action taken on recommenda-tions made.

10 minutes 1 day 2 hours 1 day 7 days

MENRO/ RHU “ “ “ “

- - - -

- - - -

ORGANIZATIONAL CHART

MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE

MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE

The Office of the Municipal Social Welfare and Development was devolved at the Local Government Unit of Guimbal during the implementation of RA 7160 the Local Government Code of 1991. All programs and services, function and personnel was devolved. The DSWD Province and Regional Office extend technical assistance to personnel.

The office is manned by Municipal Social Welfare and Development Officer, 1 Welfare Assistant, 1 Welfare Aide and 1 detailed personnel. The team implement programs for the elderly persons, disabled, youth, family heads and other needy adults and children. The services are: livelihood assistance, skills training, day care services, supplemental feeding, marriage counseling and special social services.

At present the Municipality has 28 Day Care Centers. There are thirty (30) Barangays with Supplemental feeding program sponsored by Here’s Hope Ministry and the Barangay fund. The Office extend Parenting Education Sessions to mothers of the Day Care pre-schoolers in the Barangays of Guimbal. Marriage Counseling services is scheduled every second and fourth Monday of the month. The office is always ready to accept and entertain clients with problems and provide adequate information and solution to them.

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ISSUANCE OF SENIOR CITIZEN I.D. Schedule of availability of service : Monday to Friday 8:00 AM to 5:00 PM Who may avail of the service : 60 years old and above and residents of the municipality

Duration : 10 Minutes How to avail of the service :



(under Normal Circumstances)


Accept, verify completeness of Apply for Senior requirements and prepare Senior P 20.00 FSCAP &

1 Citizen I.D. Citizen I.D. 5 minutes MSWDO/Staff (membership fee) OSCA Form

Forward I.D at the Office of the 2 Municipal Mayor for signature 2 minutes MSWDO/Staff 3 Sign I.D. 1 minute Municipal Mayor - - 4 Receive of Senior Record and release Senior Citizen I.D. 2 minutes MSWDO/Staff - - Citizen I.D.

What are the requirements : Birth Certificate/Baptismal Certificate/Voters Affidavit/Brgy. Certification/Mun.Assessor's Certification, 1 x 1 I.D. Picture

ISSUANCE OF REFERRALS (To Hospitals, PCSO and other Institutions) Schedule of availability of service : Monday to Friday 8:00 AM to 5:00 PM

What are the requirements : Barangay Certification Duration : 33 Minutes How to avail of the service :

Steps Applicant/Client Service Provider Duration of

Activity (under Normal Circum-

Person In Charge Fees Forms

1 Present - - problems and requirements Interview client 20 minutes MSWDO/Staff ments 2 Assess need of clients 5 minutes MSWDO/Staff - - 3 Prepare referral letter to agency 3 minutes MSWDO/Staff - Referral letter concerned Form Receive referral 4 letter and submit to Release referral letter 5 minutes client - - agency concerned.

Who may avail of the service : Residents of the Municipality of Guimbal

FRONTLINE SERVICES OF THE MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE

PROVISION OF FINANCIAL ASSISTANCE

Who may avail of the service : Indigent Residents of the Municipalities/Strandees What are the requirements : Medical Certificate, or Death Certificate Duration : 33 Minutes How to avail of the service :





1 Present his/her Interview client and assess eligibility - - problem for assistance 15 minutes MSWDO/Staff

If qualified for assistance, prepares DV,OBR, Eligi-bility

2 documents 5 minutes MSWDO/Staff - Forms Sign document/form for 3 availment of assistance 2 minutes MSWDO/Staff - - Forward documents to Mun. Budget

4 Officer for signature 3 minutes Mun. Budget Officer - -

Forward documents to Accounting

5 Office for signature 2 minutes Mun. Budget Officer - -

Forward documents to Mun. Treasurer's 6 Office for signature 2 minutes Accounting staff - - Forward documents to Mayor's Office 7 for approval 2 minutes Accounting staff - -

Approve documents

8 1 minute Municipal Mayor - - Receive Financial 9 Assistance Release Fund 1 minute MSWDO/ Staff - -

Schedule of availability of service : Monday to Friday 8:00 am to 5:00 pm

MARRIAGE COUNSELING Schedule of availability of service : Monday to Friday 8:00 am to 5:00 pm Who may avail of the service : Would be Couples aged 18 & up What are the requirements : Application for Marriage License Duration : 3 Hours and 6 Minutes How to avail of the service :




Person In -Charge Fees Forms

1 Apply for Marriage Counseling Interview of Clients/Would be Couples 3 minutes MSWDO/Staff -

2 Schedule date of Counseling (Every 2nd and 4th Monday of the Month 3 minutes MDSWO/Staff - - 3 Attend Marriage Conduct Marriage Counseling 3 hours MSWDO - - Counseling

-

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REQUEST FOR SENIOR CITIZEN PURCHASE BOOKLET

Schedule of availability of service : Monday to Friday 8:00 AM to 5:00 PM Who may avail of the service : Registered senior citizen I.D. holders What are the requirements : Senior Citizen I.D. card Duration : 13 minutes How to avail of the service :




For medicines:

1 Present senior citizen I.D. card

Issue senior citizen purchase booklet for medicines 2 minutes MSWDO/Staff - Senior Citizen

purchase booklet for medicines

2 Receive purchase booklet for medicines Release booklet for medicines 1 minute MSWDO/Staff - -

For groceries : Senior Citizen

3 Prepare purchase booklet for groceries 3 minutes MSWDO/Staff - purchase booklet for groceries 4 Forward booklet to the Office of the 3 minutes MSWDO/Staff - - Municipal Mayor for signature

5 Affix signature at senior citizen booklet 2 minutes Municipal Mayor - -

6 Receive senior citizen purchase booklet Release purchase booklet for groceries 2 minutes MSWDO/Staff - -

for groceries

(For medicines and groceries)

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OFFICE OF THE LOCAL CIVIL REGISTRAR

The Office of the Civil Registrar was created by law to be responsible for the civil registration

program of the Local Government Unit. It shall take charge of recording and keeping records of vital events and other documents affecting the civil status of a person from birth to death.

The Office is in charge of developing plans and strategies on civil registry programs and projects

and implement them upon approval of the Sangguniang Bayan or the Local Chief Executive. It shall ac-cept, file, keep and preserve all registrable documents and judicial decrees affecting the civil status of persons, transcribe and enter them immediately upon receipt in the appropriate civil registry books. It shall transmit to the Office of the Civil Registrar- General duplicate copies of registered documents and coordinate with the National Statistics Office in conducting educational campaigns for vital registrations and assists in the preparations of demographic and other statistics for the Municipality. It shall issue certi-fied transcripts and copies of any certificates or registered documents.

It is one of the offices that is frequently visited by many clients not only coming from within the

Municipality of Guimbal but also from neighboring towns in the First District of Iloilo. Considering that the office is giving frontline services, the officer and staff of the office believe

that the quality of the service that they provide to their clients serves as a mirror on the quality of local governance that the LGU has. Thus, they commit to continue to develop strategies and innovations to serve the clients better.

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ORGANIZATIONAL CHART OFFICE OF THE LOCAL CIVIL REGISTRAR

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ISSUANCE OF CERTIFICATE OF MARRIAGE Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : None Duration : 15 minutes


(under normal circumstances


1 Request for copy of marriage certificate Interview client and 2 minutes Clerk -

certificate secure necessary data 2 Check data at civil registry 2 minutes Clerk - books

3 Prepare Certificate of 3 minutes Clerk - Municipal Form 97

Marriage 4 Advise client to pay corresponding l minute Clerk fees at Municipal Treasurer's Office

5 Pay corresponding fees at Receive payment and issue 3 minutes Collection P50.00 AF #5I

Municipal Treasurer's Office Official Receipt (OR) Clerk MTO

6 Present Official Receipt to the office of LCR Receive and attach Official 3 minutes MunicIpal Civil - -

Office of Local Civil Registrar Receipt (OR) to Certificate of Registrar/

Marriage and let the Municipal Clerk

Civil Registrar sign 7 Receive Certificate of Release copy of Certificate 1 minute Clerk - - Marriage of Marriage


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FRONTLINE SERVICES OF THE MUNICIPAL CIVIL REGISTRAR'S OFFICE

ISSUANCE OF CERTIFICATE OF LIVE BIRTH Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service :General Public What are the requirements : None Duration :15 minutes





1 Request for copy of birth Interview client and 2 minutes Clerk -

certificate secure necessary data

2 Check data at civil registry 2 minutes Clerk -

books

3 Prepare Certificate of Live 3 minutes Clerk - Municipal Form 102

Birth 4 Advise client to pay l minute Clerk corresponding fees at Municipal Treasurer's Office

5 Pay corresponding fees at Receive payment and issues 3 minutes Collection P50.00 AF #5I Municipal Treasurer's Office Official Receipt (OR) Clerk MTO

Present Official Receipt to the Receive and attach Official 3 minutes Municipal Civil - -

6 Office of the Local Civil Regis-trar Receipt (OR) to Certificate of Registrar

Live Birth and let the Municipal Clerk Civil Registrar sign 7 Receive Certificate of Live Release copy of Certificate 1 minute Clerk - - Birth Live Birth

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REGISTRATION OF BIRTH (within 30 days from time of Birth) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Parents of the child, midwives, hilot, hospital personnel who attended the birth What are the requirements : None





1 Request for registration of Interview client and 5 minutes Clerk - Live Birth secure necessary data and fills out data sheet 2 Prepare Certificate of Live 5 minutes Clerk - Municipal Form l02 Birth (COLB) in Quadruplicate Form 1A Copy 3 Review Accomplished Munici- Correct error when necessary 2 minutes Clerk pal Form 102 and sign space and assign Registry No. to the provided document 4 Let the Municipal Civil Registrar 1 minute Municipal Civil sign the document Registrar 5 Receive owners copy of the Distribute copies for informant, 1 minute Clerk - - registered document Office of the Civil Registrar General (OCRG), office file and attendant at birth 6 File copy for Office of the Civil 1 minute Clerk - - Registrar General (OCRG) and enter in the Register of Births

Duration : 15 minutes

Note: If delayed, requirements are: 1. 10 days posting period 2. Affidavit for delayed registration 3. Any two documentary evidences: Baptismal certificate School record Medical records Voters record 4. Affidavit of two disinterested persons who might have witnessed or known the birth of the child

ISSUANCE OF CERTIFICATE OF DEATH Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM

Who may avail of the service : General Public

What are the requirements : None Duration : 13 minutes




1 Request for copy of death Interview client and 2 minutes Clerk - certificate secure necessary data 2 Check data at civil registry 2 minutes Clerk - books 3 Prepare Certificate of 3 minutes Clerk - Municipal Form l03 Death 4 Advise client to pay corres- l minute Clerk ponding fees at Municipal Treasurer's Office 5 Pay corresponding fees at Receive payment and issue 3 minutes Collection P50.00 AF #5I Municipal Treasurer's Office Official Receipt (OR) Clerk MTO

6 Present Official Receipt to the Receive and attach Official 3 minutes Municipal Civil - -

Office of Local Civil Registrar Receipt (OR) to Certificate of Registrar/ Death and let the Municipal Clerk Civil Registrar sign 7 Receive Certificate of Release copy of Certificate 1 minute Clerk - - Death of Death


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REGISTRATION OF MARRIAGE

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Solemnizing officers’ staff, newly wed couple What are the requirements : Accomplished Municipal Form No. 97 (Form No. 13) Duration : 10 minutes How to avail of the service :


(Under Normal Circumstances


1 Request for registration and Check if accomplished form is 2 minutes Clerk - Municipal Form 97

Presents accomplished properly filled-up Certificate of Marriage 2 Assign Registry Number, let 1 minute Clerk - - the Municipal Civil Registrar sign

3 Sign the Certificate of Marriage 1 minute Municipal Civil -

Registrar 4 Enter data in the Registry of 3 minutes Clerk Marriage 5 Distribute copies for client, 1 minute Clerk - - Office of the Civil Registral

General (OCRG) and office file

6 Receive owners copy of the Release registered Certificate 2 minutes Clerk - - registered document of Marriage, Solemnizing Officers' and owner's copy

(for ordinary marriage following solemnization- within 15 days) (for marriage exempt from license requirement– within 30 days)

Note: If delayed requirements are: 1. 10 days posting period 2. Affidavit for delayed registration 3. Any two documentary evidences: Baptismal certificate School record Medical records Voters record 4. Affidavit of two disinterested persons who might have witnessed or known the marriage

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REGISTRATION OF DEATH (within 30 days from the time of death) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Nearest Relative, Hospital Personnel who has knowledge of the death What are the requirements : Certification of Death by the Barangay Captain where the death occurred Duration : 37 minutes How to avail of the service :




1 Request for Registration of Interview client and 2 minutes Clerk - Death secure necessary data

2 Supply necessary data Prepare Certificate of Death in 5 minutes Clerk - Municipal

Quadruplicate copies and sign Form 1A

Copy 3 Review and sign the document Let the client/informant sign the 2 minutes Clerk Accomplished Municipal Form No. 103 4 Advise clients to let the Municipal 1 minute Clerk Health Officer certify on the cause of death, then the embalmer to certify at the back of the accomplished form 5 Go to the Municipal Health Officer and embalmer for their signature 20 minutes Clerk - - 6 Advise clients to pay corresponding 1 minute Clerk - - fees to Municipal Treasurer's Office Pay burial permit or transfer Receive payment, issue of cadaver at Municipal Official Receipt and attach 3 minutes Collection AF#51 7 Treasurer's Office to the document Clerk, MTO P100.00 AF#58 Submit signed Death Certificates with Official Receipt for Accept document for registration. 8 Registration 1 minute Clerk - - Assign Registry Number, let the Municipal Civil Registrar Municipal Civil sign and enter in the Registry Registrar

10 of Deaths 1 minute Clerk - - Release registered Certificate of Death and advise client to Receive registered Certificate present the document to

11 of Death Church for burial purposes. 1 minute Clerk - -

Note: If delayed, requirements are: 1. 10 days posting period 2. Affidavit for delayed registration 3. Any two documentary evidences: Baptismal certificate School record Medical records Voters record 4. Affidavit of two disinterested persons who might have witnessed or known the death

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EGISTRATION OF LEGITIMATION


Who may avail of the service : Parents of Children born before marriage What are the requirements : Parents Certificate of Marriage, Certificate of Live Birth, Current Community Tax of Parents, Certificate of No Marriage (CENOMAR)


How to avail of the service




Request for legitimation and Check authenticity of documents present original documents presented and have them 1 needed photocopied in 2 copies each 3 minutes Clerk - - 2 Prepare Affidavit of Legitimation 5 minutes Clerk - Legitimation Advise client to pay Legitimaton 3 Fee 1 minute Clerk - - Pay corresponding fees at the Receive payment and issue Collection P 200.00 AF #51 4 Municipal Treasurer's Office Official Receipt 3 minutes Clerk (MTO) Present Official Receipt to the Enter Official Receipt Number 5 LCR Clerk on Affidavit of Legitimation 1 minute Clerk - - Assign Registry No. on Affidavit of Legitimation and enter in the 6 Register of Legal Instruments 5 minutes Clerk - - Submit Affidavit of Legitimation and other requirements for 7 perusal 5 minutes Clerk - - Appear before the Municipal Sign Affidavit of Legitimation Civil Registrar and sign Affidavit and other requirements for Municipal 8 of Legitimation perusal 2 minutes Civil Registrar - - Prepare Annotated Certificate 9 of Live Birth for OCRG copy 5 minutes Clerk - - Sort copy for Office file and

10 copy for OCRG for endorsement 1 minute Clerk - - Release Copy of Affidavit of Receive Copy of Affidavit of Legitimation and Annotated copy Legitimation and Annotated of Certificate of Live Birth (COLB)

11 Copy of COLB to client 1 minute Clerk - -

:

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REGISTRATION OF AUSF (Affidavit to Use the Surname of the Father) (R.A. 9255) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Parents of Illegitimate Children born with single parent or not acknowledged by the father What are the requirements : Certificate of Live Birth, Current Community Tax of Father Duration : 31 minutes



(Under Normal Circumstances

Person In -Charge Fees Forms

Request to avail RA 9255 Check documents presented Present requirements to and have them photocopied in 1 LCR Clerk 2 copies each 3 minutes Clerk - - Prepare Affidavit for Use the Affidavit of 2 Surname of the Father 5 minutes Clerk - AUSF Verify COLB if acknowledge at the back portion is signed by the 3 father-if not 1 minute Clerk - - (If not) Prepare Affidavit of Acknowledgement Advise client to pay correspon- Collection 4 ding fees 3 minutes Clerk, MTO Pay corresponding fees at the Receive payment and issue Collection P 200.00* AF #51 5 MTO Official Receipt 1 minute Clerk (MTO) P 50.00* Attach OR to the Affidavit and submit ot MCR for perusal and Present Official Receipt to the advice parents to appear before 6 LCR Clerk the MCR 5 minutes Clerk - - Appear before the Municipal Civil Registrar and sign Affida- vit to Use the Surname of the 7 Father (AUSF) Sign AUSF 1 minute Civil Registrar - - Assign Regsitry No. on the Affidavit of Acknowledgement

8 first (if applicable) and then to the AUSF and enter in the Register of Legal Instruments. 5 minutes Clerk - - Prepare Annotated Certificate 9 of Live Birth for OCRG copy 5 minutes Clerk - - Sort copy for Office file and

10 copy for OCRG for endorsement 1 minute Clerk - - Release Copy of AUSF and Receive Copy of AUSF Annotated copy of Certificate of

11 and Annotated Copy of COLB Live Birth (COLB) to client 1 minute Clerk - -

*AUSF Fee **Certification Fee

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REGISTRATION OF COURT ORDER


Who may avail of the service : General Public What are the requirements : Certified copies of the Court Order and Certificate of Finality


How to avail of the service




Check Authenticity of docu-

Present requirements to MCR/ ments presented and read its

1 LCR Clerk content 3 minutes MCR/Clerk - - Assign Registry No. to the Court Order and enter in the Register of Court Decrees/ 2 Orders 3 minutes Clerk - -

Advise client to pay correspon-

3 ding fees 1 minute Clerk - -

Pay corresponding fees at the Receive payment and issue Collection P 100.00 AF #51

4 MTO Official Receipt 3 minutes Clerk (MTO) P 100.00

Prepare Certificate of registrat-

ion and enter OR No. on it and

Present Official Receipt to the submit all documents to MCR Certificate of

5 LCR Clerk for signature 5 minutes MCR Clerk - Registration Certify the Court Order and finality and sign the Certificate Municipal 6 of Registration 1 minute Cvivl Registrar - -

If the document for correction is

recorded in the office, prepare Annotated Certificate of Live 7 Birth (COLB) 5 minutes Clerk - - Receive Certified Copies of Sort and distribute copies for

Court Order, Finality and OCRG, File and release to the

Certificate of Registration client his/her copy

8 (Amended or Annotated Copy 1 minute Clerk - -

of the document if applicable)

:

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APPLICATION FOR MARRIAGE LICENSE Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM

Who may avail of the service : Would-be couples of legal age 18 & above

What are the requirements : Certificate of No Marriage (CENOMAR), Certificate of Live Birth (COLB) Duration : 10 days & 25 minutes How to avail of the service :




1 Present COLB and Interview client and 2 minutes Clerk - CENOMAR secure necessary data 2 Prepare Application for Marriage 2 minutes Clerk - Application for License Marriage License 3 Sign accomplished Application Let the applicants check and 3 minutes Clerk - for Marriage License sign the accomplished Appli- cation for Marriage License 4 Advise clients to proceed to 1 minute Clerk - MSWD Office for schedule of pre-marriage counseling 5 Go to MSWD Office for Schedule applicant for pre - MSWD - scheduling marriage counseling 2 minutes Staff - - Advise client to come back Wait for ten (10) days posting after the ten (10) days posting 6 period period 10 days Clerk - - If applicant is below twenty-five (25) years old, advise parents to 7 sign Parent's Consent/Advice 1 minute Clerk - - 8 Attend pre-marriage counseling MSWDO and secure Certificate of PPO Attendance Conduct pre-marriage counseling 1 minute RHU Accept pre-marriage counseling Submit pre-marriage counseling certificate and examine com- 9 certificate of Attendance pleteness of all requirements 3 minutes Clerk - - Advise client to pay corresponding fees at Municipal

10 Treasurer's Office 1 minute Clerk - - Receive payment, issue Pay corresponding fees at Official Receipt (OR) and Collection P 292.00* Municipal Form #54

11 Municipal Treasurer's Office Marriage License 3 minutes Clerk, MTO P 342.00** AF #51

Attach Marriage License and Official Receipt to the Application

Present Marriage License with office of LCR of Marriage License and other Municipal Civil

Official Receipt at the Office of required documents and let the Registrar 12 the Civil Registrar MCR sign it. 3 minutes Clerk - - Assign Registry No. to the Appli- cation of Marriage License and

13 enter in the Registry Book. 1 minute Clerk - - 14 Receive Certificate of Release copy of Certificate 1 minute Clerk - - Marriage of Marriage Receive Owner's copy and Sort and distribute copies for Solemnizing Officer's copy of OCRG, File and release to the

Application for Marriage Li-cense client his/her copy

Marriage License Official Receipt and Pre-Marriage

15 Counseling Certificate 15 minutes Clerk - -

P 392.00***

*Both parties are residents of the Municipality of Guimbal **One party is not a resident of the Municipality of Guimbal ***One party is a Foreigner

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OUT-OF-TOWN REPORTING OF BIRTH

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Negative Result of NSO SECPA, Baptismal Certificate, school records, voter’s record Duration : 25 minutes How to avail of the service :




1 Present documentary evi-dences Examine documents presented 2 minutes Clerk/ - -

to LCR Clerk MCR Prepare Affidavit for Out-of-Town 5 minutes Clerk - Affidavit for Out- 2 Reporting of Birth of-Town Reporting

of Birth 3 Sign Affidavit Let the client and the MCR sign 2 minute Clerk - - the Affidavit 4 Prepare Certificate of Live Birth 5 minute Clerk - Municipal Form 102 and let the client and MCR sign it 5 Advise client to pay at the 1 minute Clerk - - Municipal Treasurer's Office 6 Pay corresponding fees at the Receive payment and issue 1 minute Collection P 150.00 AF #51 MTO Official Receipt Clerk (MTO) 7 Present Official Receipt to the Attach OR to COLB and let the 1 minute Clerk LCR Clerk client review and sign 8 Sign Certificate of Live Birth Let the MCR sign the COLB 2 minutes MCR - - 9 Prepare Transmittal to the MCR 3 minutes Clerk/ - Transmittal Form where the Out-of-Town Reporting MCR of Birth is sought

10 Sort documents for file and 1 minute Clerk - - mailing

11 Advise client to come back for 2 minutes Clerk - - follow-up/contact MCR if possible for follow up

12 Mail accomplished Municipal - - - - Form 102 and other documentary evidences.

APPLICATION FOR SUPPLEMENTAL REPORT

Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements : Certificate of Live Birth in SECPA (NSO), Current Community Tax, Supporting Document






1 Present COLB in SECPA Check and examine the lacking 3 minutes Clerk - -

issued by the NSO with data to be supplemented MCR lacking data to LCR Clerk

2 Present documentary evidence Prepare Affidavit for supplemental 5 minutes Clerk - Affidavit

to support the lacking data and report current community tax certificate 3 Advise client to pay at the 1 minute Clerk - - Municipal Treasurer's Office 4 Pay corresponding fees at the Receive payment and issues 1 minute Collection P 200.00 AF #51 MTO Official Receipt Clerk (MTO) 5 Present Official Receipt to the Let the MCR sign the Affidavit 1 minute MCR LCR Clerk for Supplemental report Prepare Supplemental Report and Annotated Certificate of

6 Live Birth based on Supplemental Report

5 minutes Clerk Municipal For

- Let the client sign in the space 1 minute Clerk - - provided for the informant and 7 the MCR Sort and distribute copies for OCRG, File copy for endorsement release to the client his/her copy and advise to wait for

8 Receive owner's copy processing and approval of NSO 1 minute Clerk - -

(May be filed to supply information inadvertently omitted when the document was registered)

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(under Normal Circumstances


1 Apply CCE/CFN as Migrant Check/examine document for 3 minutes Clerk - - petitioner CCE/CFN MCR

2 Give checklists for requirements/ 1 minute Clerk - -

fees to corresponding error

3 Present supporting documents Examine supporting documents 1 minute Clerk - -

if enough to justify CCE/CFN MCR

4 Advise client to pay corresponding 5 minute Clerk - -

fees at MTO. Secure postal

money order at Post Office for

filing fee. Also advise to publish

in daily newspaper for 2 consecutive

weeks in case of CFN. 5 Pay corresponding fees at the Receive payment and issue 3 minutes MTO Clerk 500.00 AF #51 MTO Official Receipt. 1,000.00

6 Present Official Receipt to the Receive OR and let client sign 3 minutes Clerk - RA 9048 1.1 CCE

LCR Clerk in the application for petition

6 Sign RA 9048 1.1 Form Post petition for ten days at MCR 10 days Clerk - -

Office. Advise client be back after

10 days 7 Back to LCR Advise client to mail petition to 1 minute Clerk - -

Record Keeping Civil Registrar

8 Mail all documents Advise client to follow-up 1 minute Clerk - -

Requirements for Petition for Correction of Clerical Error of :

FIRST NAME OF THE CHILD Certified Machine Copy of the following:

(3 copies each)

1. Certificate of Live Birth or SECPA to be corrected 2. Baptismal Certificate of the child 3. Voter’s affidavit of the child (if applicable) 4. School Records 5. Employment Record and/or SSS Record 6. Current Year Community Tax Certificate

LAST NAME/MIDDLE NAME OF THE CHILD/PERSON

Certified Machine Copy of the following: (3 copies each)

1. Certificate of Live Birth or SECPA to be corrected 2. Certificate of Live Birth of the father/ mother of the child 3. Baptismal Certificate of the child 4. Marriage certificate of parents 5. Voter’s affidavit of the child (if applicable) 6. Certificate of Live Birth of Siblings (at least 2) 7. Current Year Community Tax Certificate of the Petitioner

DATE AND PLACE OF MARRIAGE


1. Certificate of Live Birth or SECPA to be Corrected 2. Marriage Certificate of Parents 3. Birth Certificate of Siblings with correct date and place of marriage 4. Affidavit of witness 5. Current Year Community Tax Certificate

Requirements for Petition for :

CHANGE OF FIRST NAME Certified Machine Copy of the following:

(3 copies each) 1. Certificate of Live Birth or SECPA to be corrected 2. Baptismal Certificate of the child 3. Voter’s affidavit of the child (if applicable) 4. School Records 5. Employment Record and/or SSS Record 6. Clearances from: Employer, NBI, PNP 7. Publication: Affidavit of Publication from the publisher; Copy of the newspaper clipping 8. Current Year Community Tax Certificate 9. Certificate of non- employment if unemployed (Lawyer)

CORRECTION OF CLERICAL ERROR (CCE) /CHANGE OF FIRST NAME (CFN) - RA 9048 - MIGRANT PETITION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements :

Duration : 10 days & 18 minutes


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Continuation…...CORRECTION OF CLERICAL ERROR (CCE) /CHANGE OF FIRST NAME (CFN) - RA 9048 - MIGRANT PETITION

71 72

Duration : 1-2 months, 11 days & 26 minutes How to avail of the service :





1 Apply CCE/CFN. Present Check/examine document for 3 minutes Clerk - -

documents to be corrected CCE/CFN if correction sought is within the scope of RA 9048 MCR

2 Give checklists for require-ments/fees to corresponding 1 minute Clerk - -

error 3 Present supporting documents Examine all supporting docu- 1 minute Clerk - -

ments if enough to justify CCE/CFN MCR

Advise client to pay corre-sponding fees at MTO

. In case of CFN, advise

petitioner to publish at

Daily newspaper circulating with in Region VI for 2

Consecutive weeks.

4 5 minutes Clerk - Municipal Form 102

5 Pay corresponding fees at the Receive payment, issue Official 3 minutes MTO Clerk 1000.00

CCE -

MTO Receipt. 3000.00 CFN

6 Present Official Receipt to the Receive OR and let sign at 3 minutes Clerk - RA 9048 1.1 CCE

LCR Clerk RA 9048 1.1 Form for CCE and RA 9048 4.1 CFN

RA 9048 4.1 Form for CFN

7 Sign RA 9048 1.1 Form and Post petition for ten days at MCR 10 days Clerk -

RA 9048 4.1 Form and Office. 8 Render decision after posting 10 minutes MCR - period Send accomplished CCE/CFN

with all supporting documents to

NSO-Legal Services Division Sta.

9 Mesa, Manila 1 day Clerk - - NSO Legal Services Division

10 Affirme/Impugne Petition 1-2 months Atty. Pilimpinas - -

11 Upon receipt of OCRG deci-sion, MCR - -

issue Certificate of Finality for

affirmed petition and motion for

reconsideration for impugned petition

CORRECTION OF CLERICAL ERROR (CCE) /CHANGE OF FIRST NAME (CFN) - RA 9048 Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : General Public What are the requirements :

Requirements for Petition for Correction of Clerical Error of :

FIRST NAME OF THE CHILD Certified Machine Copy of the following:

(3 copies each)

1. Certificate of Live Birth or SECPA to be corrected 2. Baptismal Certificate of the child 3. Voter’s affidavit of the child (if applicable) 4. School Records 5. Employment Record and/or SSS Record 6. Current Year Community Tax Certificate

LAST NAME/MIDDLE NAME OF THE CHILD/PERSON


1. Certificate of Live Birth or SECPA to be corrected 2. Certificate of Live Birth of the father/ mother of the child 3. Baptismal Certificate of the child 4. Marriage certificate of parents 5. Voter’s affidavit of the child (if applicable) 6. Certificate of Live Birth of Siblings (at least 2) 7. Current Year Community Tax Certificate of the Petitioner

DATE AND PLACE OF MARRIAGE


1. Certificate of Live Birth or SECPA to be Corrected 2. Marriage Certificate of Parents 3. Birth Certificate of Siblings with correct date and place of marriage 4. Affidavit of witness 5. Current Year Community Tax Certificate

Requirements for Petition for :

CHANGE OF FIRST NAME Certified Machine Copy of the following:

(3 copies each) 1. Certificate of Live Birth or SECPA to be corrected 2. Baptismal Certificate of the child 3. Voter’s affidavit of the child (if applicable) 4. School Records 5. Employment Record and/or SSS Record 6. Clearances from: Employer, NBI, PNP 7. Publication: Affidavit of Publication from the publisher; Copy of the newspaper clipping 8. Current Year Community Tax Certificate 9. Certificate of non- employment if unemployed (Lawyer)

Continuation…...CORRECTION OF CLERICAL ERROR (CCE) /CHANGE OF FIRST NAME (CFN) - RA 9048

GENERAL SERVICES OFFICE

The General Services Office formulates measures for the consideration of the sanggunian and provides technical assistance and support to the mayor in carrying out measures to ensure the delivery of basic services and provision of adequate facilities and which require general services expertise and technical support services. It also develops plans and strategies and upon approval thereof, implements the same, particularly those which have to do with the general services supportive of the welfare of the inhabitants, which the mayor is empowered to implement and which the sanggunian is empowered to provide. Moreover, it takes custody of and is accountable of all properties, real or personal, owned by the Local Government Unit and those granted to it in the form of donation, reparation, assistance and counterpart of joint projects. The office also maintains and supervises janitorial, security, landscaping and other related services in all local government public buildings and other real property, whether owned or leased by the local government unit. In addition, it collates and disseminates information regarding prices, shipping and other costs of supplies and other items commonly used by the local government unit. The General Services Office performs archival and record management with respect to record of offices and departments of the local government unit and performs all other functions pertaining to supply and property management heretofore performed by the local government treasurer, and enforces policies on records creation, maintenance and disposal. Other general services related activities such as the possible or imminent destruction or damage to records, supplies, properties, and structures and the orderly and sanitary clearing up of waste materials or debris, particularly during in the aftermath of man-made and natural calamities and disasters. And finally, the Office of the General Services exercises such other powers and performs other duties and functions as may be prescribed by law or ordinance.

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FRONTLINE SERVICES OF THE GENERAL SERVICES OFFICE

REPAIR / CLEANING OF GOVERNMENT FACILITIES / GARBAGE COLLECTION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM

What are the requirements : Requests (Walk-in or by Telephone Call) Duration : Depends on the Type of Service Requested How to avail of the service :




1 Request for assistance in Interview and secure 5 minutes GSO Head - - cleaning and repair of market necessary data and stalls, canals, repair of schedule inspection. electrical installations (through phone or walk-in requests). 2 Inspect area to be 1 hour GSO Head - - cleaned or facilities to be repaired.

3 Schedule repairs or 1 hour GSO Head - -

of area. 4 Assist in cleaning or repair Repair, clean area. half day GSO Staff - -

Note : The maximum duration for this type of service is one (1) day

Who may avail of the service : Stall Owners in the Public Market, Residents of the Municipality within the Poblacion only

ISSUANCE OF CONTRACT OF LEASE FOR CEMETERY VAULT Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who may avail of the service : Residents of Guimbal What are the requirements : Photocopy of Death Certificate, Community Tax Certificate No. of client Duration : 14 minutes How to avail of the service :




1 Submit requirements. Give instructions to clients on 1 minute GSO Staff - PR Form the rules and policies on use of Cemetery Vault. 2 Prepare Contract of Lease 3 minutes GSO Staff - Contract of Lease and Burial Permit. Burial Permit 3 Advise clients to pay corres- 1 minute GSO Staff - - ponding fees at the Municipal Treasurer's Office. 4 Pay corresponding fees at the Receive payment and issue 3 minutes MTO Collection P5,350.00/ AF #51 Municipal Treasurer's Office. Official Receipt (OR). Clerk 5 years 5 Present Official Receipt (OR) Sign and issue Contract of 2 minutes GSO Head - - as proof of payment. Lease and Burial Permit. 6 Forward Contract of Lease 2 minutes GSO Staff - - and Burial Permit to Office of the Mayor for signature. 7 Sign Contract of Lease and 1 minute Municipal Mayor - - Burial Permit. 8 Receive Contract of Lease and Release Contract of Lease 1 minute GSO Staff - - Burial Permit. and Burial Permit.

GUIMBAL RURAL HEALTH UNIT

Guimbal is composed of 33 barangays with a population of 32,442 (actual pop) or 30,060 projected population based on 2007 NSO survey. It has 6510 households with 9 Barangay Health Stations and 1 Main Health Center. Out of the 10 health centers,3 are recognized as Sentrong Sigla facility by the DOH namely Camangahan BHS, Particion BHS and the Main Health Center. The RHU Staff is composed of 1 Municipal Health officer, 2 Nurses, 10 Midwives, 1 Sanitation Inspector, and 1 Medical Technologist.

Presently 225 active Barangay Health Workers and 39 Barangay Nutrition Scholars are under the

supervision of the RHU. Aside from the health center, there are also private clinics and doctors in the area. The core referral hospital of the first district is also located in town. Although Guimbal has different facilities for health problems, many Guimbalanons prefer to visit the RHU for free consultation, immunization and other health services. In 2008, 4592 people had undergone consultation at the RHU alone, 703 children ages 0 – 11 months were fully immunized or 86.6% of the target. Pregnant women with 3 or more prenatal visits are 520 out of 1052 target. This means that each pregnant woman should visit the RHU/BHS once in every trimester in order to be counted. In the Family Planning program there are 233 new acceptors of the different contraceptive methods and currently 1,278 women of reproductive age uses an FP method. For Cancer prevention and control program, 132 women has undergone breast examination while 195 clients have their sputum examined. The emergence of degenerative diseases like Diabetes Mellitus, hypertension and other life style diseases are now included in the municipality’s leading causes of illnesses and deaths. In 2008, 2557 clients have their BP checked at the RHU and out of these 71 have BP problems and are currently under treatment. Cancer also has been included in the top 10 cause of death for years now. Malnutrition is also one of the health issues of the municipality. Despite of the campaign of health staff on proper nutrition, healthy food preparation and sanitation program there are still 48 Below Normal Very Low weight (BNVL) children and 466 Below Normal Low weight for age 0 to under 6 years old children. The free Milk Supplementation by the LGU which started October 2008 will help alleviate the weight problem of these children. The increasing number of respiratory illnesses like URTI (Upper respiratory Tract infection), SVI (Systemic Viral Infection), pneumonia and bronchitis are still in the leading causes of Morbidity. Pulmonary TB is also one of health threats. In last years data 64 TB cases were treated with a Cure Rate of 94%. These cases are mostly sputum positive cases. Poor sanitation and hygiene problems like Diarrhea and Skin Diseases are also included in the causes of Illnesses. Cases of Dengue and Typhoid Fever all throughout the year were also noted. There were 11 cases of Dengue Fever in 2008, 3 of these cases were noted at Barangays Nahapay. Brgy. Igcocolo, Nanga and Magsaysay Street has 2 cases each. Nine (9) cases of Typhoid fever were also reported and these came from 9 different barangays of the municipality. Even though there were regular vaccination schedule per barangay for Dogs, 34 animal/ dog bite cases were noted. All of these were referred to the Animal Bite Center located at the Rep. Pedro G. Trono Memorial Hospital for treatment. Mental Illness also post a threat to the health status of the people. The Guimbal Rural Health Unit is manned by one (1) doctor, two (2 ) nurses, one (1) medical technologist, 10 midwives and one (1) sanitation inspector.

76

77 78

FRONTLINE SERVICES OF GUIMBAL RURAL HEALTH UNIT

LABORATORY SERVICE FOR COMPLETE BLOOD COUNT (CBC) Schedule of Availability of Service : Monday to Friday , 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Laboratory Request Form Duration : 58 mins. From extraction to processing, analysis, recording and reporting and 1 minute for release of lab result How to avail of the service :

Steps

Applicant/Client

Service Provider


(under Normal Circum-stances)

Person In- Charge

Fees

Forms

1

Present lab request for CBC

Verify patient’s data

5 minutes

Medical Technolo-gist

-

Lab. request Form

2

Billing and charging of fees

5 minutes

Medical Technolo-gist

-

Lab. Request Form

3

Pay corresponding fee

Receive payment & Issue Official Receipt

3 minutes

Collection Clerk, Office of the Mun. Treasurer/lab per-sonnel

P 50.00

Lab. Form and Official Receipt.

4

Blood extraction

5 minutes

Med. Tech

5

Process and examine specimen

30 minutes

Med. Tech

6

Record the result in the logbook

5 minutes

Med. Tech

Laboratory Logbook

7

Type lab. result

5 minutes

Med. Tech

Laboratory Form

LABORATORY SERVICE FOR ROUTINE URINALYSIS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Laboratory Request Form and Urine Specimen Duration : 59 minutes How to avail of the service

Steps

Applicant/Client

Service Provider

Duration of Activity (under Normal Circum-

stances)

Person

In- Charge

Fees

Forms

1

Present lab request for urinalysis

Verify patient’s data 5 minutes

Med.Tech -

Lab. Request

2


5 minutes

Med.Tech -

Lab. request

3

Pay corresponding fee

Receive payment & issue official receipt

3 minutes

Collection Clerk, Office of the MTO Treasurer/ Lab personnel

P 20.00

Lab. Form and official receipt.

4

Submit urine sample

Receive and verify the quality and adequacy of specimen

5 minutes

Med. Tech

-

-

5

Process and analyze specimen

30 minutes

Med. Tech

6


5 minutes

Med. Tech Laboratory Logbook

7 Type lab. result 5 minutes Med. Tech Laboratory Form

8

Present OR and receive lab. result

Release lab. result 1 minute Med. Tech Urinalysis lab. form

79

LABORATORY SERVICE FOR ROUTINE FECALYSIS Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Laboratory Request Form /stool sample Duration : 59 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


(under Normal Circum-stances)

Person In- Charge

Fees

Forms

1 Present lab. Request for fecalysis

Verify patient’s data 5 minutes Med.Tech -

Lab. Re-quest

2


5 minutes

Med.Tech

-

Lab. request

3

Pay the fee


3 minutes

Collection Clerk, Office of the Mun. Treasurer/ lab. personnel

P 15.00

Lab. Form and Official Receipt.

4

Submit stool sample

Receive and verify the adequacy of specimen

5 minutes

Med. Tech

-

-

5

Process and analyze specimen

30 minutes

Med. Tech

-

-

6

Record result in the logbook

5 minutes

Med. Tech

-

Laboratory Logbook

7

Type lab. result

5 minutes

Med. Tech

-

Laboratory Form

8

Present OR and receive lab. result

Release lab. result

1 minute

Med. Tech

-

Fecalysis lab. form

LABORATORY SERVICE FOR ROUTINE BLOOD CHEMISTRY Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Laboratory Request Form and Fasting blood sample Duration : 1 hour and 58 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider



Person

In- Charge

Fees

Forms

1

Present lab. request form for blood chemistry


Med.Tech

-

Lab. Request

2


5 minutes

Med.Tech

Lab. request

3

Pay the corresponding fees


3 minutes

Collection Clerk, Office of the Municipal Treasurer or lab. personnel

FBS – P 70.00 URIC ACID – P 100. CREATININE- P100.00 LIPID PROFILE-P380.00

Lab. Form and Official Receipt

4 Blood extraction 5 minutes Med. Tech

5 Process specimen 30 minutes Med. Tech

6

Examination and analysis of blood specimen

60 minutes

Med. Tech

7


5 minutes

Med. Tech Laboratory Logbook

8 Type lab. result 5 minutes Med. Tech Laboratory Form

9

Present OR & receive lab. result

Release of lab. result

1 minutes

Med. Tech

CBC lab. form

80

LABORATORY SERVICE FOR SPUTUM MICROSCOPY Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Laboratory Request Form and sputum specimen Duration : 2 hours and 25mins.and 1 min for release of lab result. Results are released after the 3 sputum specimen are submitted How to avail of the service :

Steps

Applicant/Client

Service Provider



Person

In- Charge

Fees

Forms

1

Present lab. request for sputum exam. for AFB


Med.Tech

Lab. Request

2

Give instructions on how to collect and or verify the adequacy and quality of specimen

5 minutes

Med.Tech

3

Collect / submit sputum sample

Receive the sample 10 minutes

Med. Tech

4

Smear the sample 30 minutes Med. Tech

5

Staining of smeared slides

30 minutes

Med. Tech

6

Allow the slides to air dry

30 minutes

Med. Tech

7

Microscopic reading Of smeared slides

30 minutes

Med. Tech

8

Record result in the NTP Laboratory Register

5 minutes

Med. Tech

NTP Laboratory Register

9

Receive result

Release of Lab. Result

Result are re-leased after complete submis-sion of the 3 sputum specimen

Med. Tech.

Lab. form

LABORATORY SERVICE FOR HEPATITIS B SURFACE ANTIGEN AND PREGNANCY TEST Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Laboratory Request Form Duration : 1 hour and 28 minutes from extraction to processing and examination and 1 min for release of lab result How to avail of the service :

Steps

Applicant/Client

Service Provider

Duration of Activity (under

Normal Circumstances)

Person

In- Charge

Fees

Forms

1

Present lab re-quest for HBsAg or Pregnancy. Test

Verity patient’s data

5 minutes

Med.Tech

Lab. Request

2 Billing and charging of fees

5 minutes

Med.Tech

Lab. request

3

Pay the fees


3 minutes

Collection Clerk, Office of the Mun. Treasurer or lab.

personnel

HBsAg –P 150.00 Preg.test- P50..00

Lab. Form and Official Re-ceipt.

4 Blood extraction 5 minutes Med. Tech 5

Process and examine specimen

1 hour

Med. Tech

6


5 minutes

Med. Tech

Laboratory Logbook

7

Type lab. result

5 minutes

Med. Tech

Laboratory Form

8

Present OR & receive lab. result

Release of lab. result 1 minute

Med. Tech

CBC lab. form

81

PRENATAL Schedule of availability of service : Every Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public (pregnant women) What are the requirements : Home base maternal record (PINK CARD) Duration : 21 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider



Person

In- Charge

Fees

Forms

1

Old client – present HBMR New Client

Receive form , Admit patient and fill-up HBMR Issue and fill-up HBMR to new client Get vital signs

8 minutes

Midwife or BHW

HBMR Individual treatment record (ITR)

2

Wait for name to be called

Do prenatal consultation and auscultation.

5 minutes

Midwife

3

Do immunization to mothers if needed

1 minute

Midwife

4

Do health education, and give advices, give or prescribe prenatal vitamins

4 minutes

Midwife

5

Set appointment for next visit, give back HBMR to patient

1 minute

Midwife

6

Receive HBMR

Record data in TCL

2 minutes

Midwife

TCL/ITR

IMMUNIZATION Schedule of availability of service : Every Wednesday, 8:00 AM to 5:00 PM Who will avail of the service : Infant ages 0-9 months old What are the requirements : Immunization card Duration : 21 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider

Duration of Activity (under Normal

Circumstances)

Person

In- Charge

Fees

Forms

1

OLD CLIENTS- present immunization card. NEW CLIENT- secure immunization card

Receive form , Admit patient to ITR fill-up immunization card Get vital signs

10 minutes

Midwife or BHW

-

GMC Individual treatment record (ITR)

2

Wait for name to be called Conduct health education 5 minutes

Midwife

-

-

3

Hold child while being immunized

Conduct immunization (assisted by BHW)

1 minute

Midwife

-

-

4

Wait for further instructions from midwife

-

-

5

Set appointment for next visit, give back GMC to patient

1 minute

Midwife

-

-

6

Receive GMC and go home

Record data in TCL

2 minutes

Midwife

-

TCL/ITR

Note: Walk-in patients can have their prenatal any day of the week

Note: For special cases like working mothers, their children can have their immunization anytime but are advised to follow the next regular immunization schedule

82

NORMAL DELIVERY Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : Pregnant mothers What are the requirements : Duration : How to avail of the service :

STEPS

CLIENT/APPLICANT

SERVICE PROVIDER



PERSON

IN- CHARGE

FEES

FORMS 1

Call Midwife for home delivery.

Answer call immediately Prepare things for delivery, and check OB bag

10 minutes

Midwife or BHW

2

Go to house of patient. For risk cases, refer patient to hospital ASAP

Depend on distance of house of client/ patient

Midwife

3

Prepare for delivery

Instruct patient for proper personal hygiene

5 minutes

Midwife

4 Handle delivery Depend on situation Midwife 5

Do baby care Do post partum care

30 minutes

Midwife

6

Initiate breastfeeding

Latching

7

Post partum follow –up and do baby care Birth registra-tion Give vitamin A to mother

30 minutes

Midwife

FAMILY PLANNING (Barangay Level) Schedule of availability of service : Monday to Friday (8:00 AM to 5:00 PM) Who will avail of the service : Women of Reproductive Age (15-49) What are the requirements : Family Planning Appointment Card Duration : 47 minutes How to avail of the service :

STEPS

CLIENTS/APPLICANT

SERVICE PROVIDER



PERSON IN- CHARGE

FEES

FORMS

1

Old client – present ap-pointment card

Interview client and check vital signs 5 minutes

Midwife

-

Appoint-ment

2

Provide method on client’s choice

Pill- 3 minutes DMPA – 10 minutes IUD- 30 minutes

Midwife

-

3

Inform for next appointment

2 minutes

Midwife

-

4

New client -

Gather data and check vital signs 5 minutes

Midwife

-

Appoint-ment card

5

Refer to PHN for FP counseling 1 minute

Midwife

-

-

6

Dispense initial FP planning supply 2 minutes

Nurse

-

-

7

Return to respective mid-wife for registration on TCL

Record data in TCL

2 minutes

Midwife

-

TCL

83

INTEGRATED MANAGEMENT OF CHILDHOOD ILLNESSES ( IMCI) (Barangay Level) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : children ages 0-5 years old What are the requirements : Duration : 39 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person

In- Charge

Fees

Forms

1

GO to BHS for consultation

Receive ,check vital signs and respiratory rate if child has fast breathing

5 minutes

Midwife

-

-

2

Fill-up IMCI prescribed form

3 minutes

Midwife

-

IMCI Form

3 Assess child using IMCI

manual, classify and conduct Health education

10 minutes

Midwife

-

-

4

Treat child according to IMCI classification

5 minutes

Midwife

-

-

5

For severe cases give initial dose and refer to Municipal Health Officer

5 minutes

Midwife

-

-

6

Give leaflet for feeding recommendation and con-duct health education

5 minutes

Midwife

-

-

7

Receive leaflet & go home

Advice mother when to return and watch out for dander sighs for 2 days & record data in TCL

5 minutes

Midwife

-

-

DOTS BARANGAY LEVEL Schedule of availability of service : Monday to Friday (8:00 AM to 5:00 PM) Who will avail of the service : General Public What are the requirements : Duration : 7 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances) Person

In- Charge

Fees Forms

1

Go to Barangay Health Station for consultation

Gather data and check vital signs

5 minutes

Midwife

-

-

2

If patient is TB symptomatic, refer to Main Health Center for further management

1 minute

Midwife

-

-

3

Receive referral form and present to Main Health Center for consultation and sputum examination

Consultation & Sputum examination

Refer on Procedure on Consultation and Sputum Microscopy

Municipal Health Officer & Med. Tech.

-

-

4

Record data on Dispensary

1 minute

Midwife

-

-

84

ISSUANCE OF HEALTH CARD Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Urinalysis result/ fecalysis/ sputum result Duration : 23 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person

In- Charge

Fees

Forms

1

Apply for Health Card

Accept application

5 minutes

Sanitation Inspector

-

- 2

Request for Laboratory Urinalysis, Fecalysis, and Sputum

1 minute


-

- 3

Give copy of labora-tory result

Receive copy of result. and refer to MHO for abnormal result

10 minutes


-

Urinalysis result Feckless result Sputum exam result

4

Instruct client to pay for Health Card fee

5 minutes

Sanitation Inspector -

-

5

Pay the fees


3 minutes

Collection Clerk, Mun. Treasuer’s Office

P 50.00

- 6

Present OR

Issue Health Card

3 minutes


-

-

7

Receive Health card

Record on Logbook

2 minutes


-

Heath card Logbook

ENVIRONMENTAL SANITATION ISSUANCE OF SANITARY PERMIT Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public What are the requirements : Duration : 59 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person

In– charge

Fees

Forms 1

Apply for Sanitary Permit

Accept application

5 minutes


-

-

2

Assist in site inspection

Conduct site inspection

30 minutes


-

-

3

Inform client for any deficiency/conduct re inspection

20 minutes


-

-

4

Issue sanitary permit

2 minutes


-

-

5

Receive Sanitary Permit

Record on logbook

2 minutes


-

-

85

REQUEST FOR CHLORINATION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General Public Who Request for Chlorination What are the requirements : Duration : 56 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person

In- Charge

Fees

Forms

1

Request for water disinfection (chlorination of water facility

Interview client and secure necessary information ask schedule on site inspection

5 minutes


2

Accompany sanitation inspector

On-site inspection of facility

1 hour


3

Conduct chlorination

30 minutes


4

Take note of instruc-tions of sanitation inspector

Advise client on what to do and give instruction

20 minutes


HANDLING COMPLAINTS/ NUISANCE Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General public who have complaints What are the requirements : Duration : 2 hours and 25 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider



Person In- Charge

Fees

Forms

1

Complainant submit letter of complaint

Receive letter, interview client, get necessary data

10 minutes

Sanitation Inspec-tor

2

Refer to MHO

5 minutes

Municipal Health Officer

3

Conduct inspection

1 hour

Sanitation Inspec-tor, MENRO

4

Make recommendations

10 minutes

Sanitation Inspec-tor

5

Respondent Comply with the recommendation of sanita-tion Inspector within pre-scribed period

Refer to higher authority if problem cannot be resolved at their level

1 hour

Sanitation In-spector

86

CONSULTATION Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General public What are the requirements : Referral slip from BHWs Duration : 31 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Person

In- Charge

Fees

Forms 1

Secure referral slip

Give referral slip with pertinent data

15 minutes

BHW

Referral slip

2

Present referral slip and get priority number

Receive referral slip, take vital signs and record

10 minutes

Midwife/ BHW on duty

Referral slip

3

Wait number to be called

Announce the number

1minute


4

Present referral slip to MHO

Examine, prescribe and advise patient

5 minutes

MHO

Referral slip

MINOR SURGERY Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : General public What are the requirements : Duration : 21 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person In- Charge

Fees

Forms

1

Secure referral forms from BHW/Midwife

Check requirements of patient/ client

3 minutes


-

ITR/referral

forms 2

Admit at Main Health Center for vital signs and get number if applicable

Take vital signs and record

5 minutes


-

-

3

Wait for number to be called and proceed to minor OR

A. Assess patient for operation B. Inject tetanus toxoid C. Do the minor surgery D. Give instruction to patient/folks regarding medicines to take.

Depends on the kind of surgery.


-

-

4

Go home

Schedule next visit of patient/ client

3 minutes


-

-

87

PRE- MARRIAGE COUNSELLING Schedule of availability of service : Every 2nd & 4th Monday of the month, 8:00 AM to 5:00 PM Who will avail of the service : Would be couples aged 18 years old & above What are the requirements : Duration : 30 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person

In- Charge

Fees

Forms

1

Come for marriage counseling

Gather PMC certificates

1 minute

Nurse

PMC certificates

2

Conduct counseling on reproductive health, FP, NFP, immunization, prenatal and postnatal services

20 minutes

Nurse

-

-

3 Ask applicants if they have questions

1 minute Nurse -

-

4 Sign their certificates 5 minutes Nurse - - 5

Schedule those who need FP for next visit

1 minute

Nurse

-

-

6

Return to MSWD office for further instruction.

Instruct applicants/ clients to proceed to MSWDO for further instructions. Instruct those AP to proceed to BHS for prenatal.

2 minutes

Nurse

-

-

TB DOTS (For patients with smear positive AFB result) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : Patients with smear positive AFB result What are the requirements : Duration : 33 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Person

In- Charge

Fees

Forms

1

Secure referral form from BHW/Midwife (Barangay)

2

Bring treatment partner BHW/Midwife to Main Health Center

3 Admit for vital signs Check vital signs, get BP and weigh client

5 minutes Midwife or BHW on duty

- ITR/ referral form

4

Proceed to PHN for counseling

Counsel patient on TB as a disease, provide TB calendar of activities for each patient, give instruction on chemother-apy and its side effects

20 minutes

Nurse

-

NTP TB registry TB calendar of activities

5 Dispense the drugs 2 minutes Nurse - -

6

Enroll at TB DOTS program

2 minutes

Nurse

-

NTP TB registry, NTP treatment card

7

Schedule next visit for follow-up charge

1 minute

Nurse

-

-

8

Inform midwife in charge of their TB patient

3 minutes

Nurse

-

-

Note: For those whose husbands or wives are working abroad , who have limited time of stay in the municipality, they can come for counseling anytime

88

TB DOTS (For patients with negative sputum but positive X- ray results for Tuberculosis Diagnostic Committee Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : Patients with negative sputum but positive X- ray results for Tuberculosis Diagnostic Committee What are the requirements : Duration : 32 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person In- Charge

Fees

Forms

1

Admit at main health center for vital signs

Get vital signs, BP and weigh

5 minutes

Midwife or BHW on duty

-

ITR, referral form

2

Proceed to PHN for counseling ( make sure x-ray film reading and sputum results are available

Interview the patient using TBDC referral form

10 minutes

Nurse

-

TBDC referral forms

3

Properly fill up the form

5 minutes

Nurse

-

4

Instruct patient on when to comeback

1 minute

Nurse

-

5

Refer patient to MHO

10 minutes

Nurse

-

TBDC referral form

6

Enter name of patient to Referred X-ray to TBDC master list

1 minute

Nurse

-

-

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TB DOTS (TBDC Patients whose results were already on hand) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : TBDC Patients whose results were already on hand What are the requirements : Duration : 35 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider


Circumstances)

Person In– Charge

Fees

Forms 1

Secure referral forms from BHW/midwife

2

Admit at Main Health Center for consultation and treatment

Get vital signs, BP and weigh

5 minutes


-

ITR, referral form

3

Proceed to PHN for counseling

Counsel patient on TB as a disease, provide TB calendar of activities for each patient, give instruction on chemo-therapy and its side effects

20 minutes

Nurse

-

NTP referral forms NTP registry ITR TB calendar of activities

4

Dispense the drugs

2 minutes

Nurse

-

-

5

Enroll at TB DOTS program

2 minutes

Nurse

-

NTP TB registry, NTP treatment card

6

Schedule next visit for follow-up charge

1 minute

Nurse

-

-

7

Inform midwife in charge of their TB patient

3 minutes

Nurse

-

-

8

Proceed to dispensary and go home

List the name of the patient and the diagno-sis

2 minutes

Midwife or Nurse

-

Referral form

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FAMILY PLANNING PROGRAM (New Acceptor) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : married couples of reproductive age (15- 49) What are the requirements : Duration : 51 minutes How to avail of the service :

Steps

Applicant/Client

Service Provider



Person

In- Charge

Fees

Forms

1

Secure referral form from BHW/Midwife

Referral form

2

Admit at Main Health Center

Check vital signs, BP and weigh

5 minutes


-

ITR/ Referral forms

3

Proceed to PHN for counseling For IUD Patient

Counsel and examine patient Identify what is the method of choice and what is suitable for her. Do pelvic examination and measure uterine depth. If depth is suitable for insertion, insert IUD

10 minutes

5 minutes

20minutes

Nurse

Referral Forms/ ITR/FP service record

4

Enroll at FP program

2 minutes

Nurse

-

FP service record

5

Give/dispense first supply of contraceptive method and give date of follow-up

5 minutes

Nurse

-

FP master list Logbook

6

For those who need further assessment and referral, proceed to MHO

Accompany client/patient to MHO

2 minutes

Nurse

Referral form and FP service record

7

Proceed to dispensary

List name & diagnosis

2 minutes

Midwife or Nurse

Referral form and FP service record

8

Go back to BHS and inform midwife about method of choice on FP

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INTEGRATED MANAGEMENT OF CHILDHOOD ILLNESSES (IMCI) (Main Health Station) Schedule of availability of service : Monday to Friday, 8:00 AM to 5:00 PM Who will avail of the service : Children aged 0- 5 years old What are the requirements : Duration : 37 minutes How to avail of the service : In case the doctor is on leave or is on official travel the nurse do IMCI for

Steps

Applicant/Client

Service Provider


Circumstances)

Person In- Charge

Fees

Forms

1

Secure referral forms from BHW

2

Admit at Main Health Center for vital signs

Get vital signs, weight and temperature

5 minutes


-

Referral forms

3

Proceed to PHN

A. assess and classify child 2 weeks-2 months and 2 months – 5 years old using prescribed forms. B. Treat the child based on IMCI proto-col. C. Instruct when to comeback for follow-up D. For very severe disease refer to hospital ASAP E. For those who need further assessment refer to MHO

10-20 minutes

Nurse

Nurse

Nurse

Nurse

Nurse

ITR, forms on sick child 2 weeks-2months, 2 months – 5 years. IMCI mothers card IMCI Forms

ACRONYMS USED IN THIS CITIZEN’S CHARTER AF # 51 - Accountable Form Number 51 AF # 53 - Accountable Form No. 53 AF # 56 - Accountable Form Number 56 AF # 58 - Accountable Form Number 58 AP - Ante Partal ASAP - As soon as possible AFB - Acid Fast Bacilli AT - Agricultural Technician/ Agricultural Technologist AUSF - Affidavit to Use the Surname of the Father BHW - Barangay Health Worker BHS - Barangay Health Station BIR - Bureau of Internal Revenue BP - Blood Pressure CBC -Complete Blood Count CTC - Community Tax Certificate COLB - Certificate of Live Birth DMPA - Depo Medroxy Progesterone Acetate DPWTC - Department of Public Works Transportation and Communication DV - Disbursement Voucher FBS - Fasting Blood Sugar FP - Family Planning GMC - Growth Monitoring Chart GSO - General Services Office HBMR - Home Based Maternal Record HBsAg - Hepatitis B surface Antigen HRMO - Human Resource Management Officer IMCI - Integrated Management of Childhood Illnesses IUD - Intra Uterine Device LCR - Local Civil Registrar MA - Municipal Agriculturist MCR - Municipal Civil Registrar MENRO - Municipal Environment & Natural Resources Officer MHO - Municipal Health Officer MPDC - Municipal Planning & Development Coordinator MPW - Ministry of Public Works MSWDO - Municipal Social Welfare & Development Office/ Officer MTO - Municipal Treasurer’s Office NTP - National Tuberculosis Program OBR - Obligation Request OCRG - Office of the Civil Registrar General OD - Officer of the Day OR - Official Receipt PHN - Public Health Nurse PMC - Pre- Marriage Counseling PO - Purchase Order PR - Purchase Request PSPB - Personnel Selection and Promotions Board RHU - Rural Health Unit RPT - Real Property Tax SB - Sangguniang Bayan SECPA - Security Papers SSS - Social Security System TB - Tubeculosis TB DOTS - Tuberculosis- Directly Observed Treatment Short Course for Chemotherapy TB DC - Tuberculosis Diagnostic Committee TCL/ ITR - Target Client List/ Individual Treatment Record

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FEEDBACK AND REDRESS MECHANISMS

Please let us know how we have served you by doing the following:

Accomplish our Feedback Form provided in the offices you transacted business with

Write or call us Talk to the in –charge of the public assistance desk

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MUNICIPALITY OF GUIMBAL

CLIENT COMPLIMENT FORM Name : Address : Email Address (if any) : Contact Number (s) (if any) : Organization/ Agency : Person (s) compliment: Nature of Compliment: When did it happen? : Facts of Incident : (Please use additional sheets if necessary) Desired Action from our Office: Signature : Date :

MUNICIPALITY OF GUIMBAL

CLIENT COMPLAINT/ FEEDBACK FORM Name : Address : Email Address (if any) : Contact Number (s) (if any) : Organization/ Agency : Person (s) complained of: Nature of Complaint: When did it happen? : Facts of Complaint : (Please use additional sheets if necessary) Desired Action from our Office: Signature : Date :

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Contact Addresses/ Numbers

MUNICIPALITY OF GUIMBAL Guimbal, Iloilo

5022 Philippines

Tel No. (033) 3155277; 3155288; 5120011; 5120088 Email Address: [email protected]

Client complaint/ Feedback Form and Client Compliment Form

NATIONAL GOVERNMENT AGENCIES STATIONED IN THE MUNICIPALITY OF GUIMBAL

OFFICES SERVICES HEAD OF OFFICE Commission on Elections 1. Registration of Voters Mr. Remie Fernandez (COMELEC) 2. Transfer of Registration Election Officer II 3. Correction of Personal Data 4. Reactivation of Registration

Bureau of Post Postal services (mailing & delivery) Mrs. Mary June Mesias Postmaster II Dept. Agrarian Reform (DAR) 1. Land Tenure Improvement Mrs. Everlinda Sumido a.) Land Transfer Municipal Agrarian Reform a.1. Voluntary offer to sell Officer a.2. Compulsory acquisition a.3. Voluntary land transfer b.) Leasehold Operation 2. Support services to farmers through infrastructure, capability building trainings, cooperative enhancement to cooperatives and farmers org’ns, funding for CARP projects especially for ARCs (Agrarian Reform Communities) 3. Agrarian Justice Mediation Legal counseling Legal assistance

Parole and Probation Office Investigation, supervision and Mrs. Janet Fernandez implementation of rehabilitation programs Chief Probation and Parole for parolees, pardonees and probationers Officer Bureau of Jail Management Security, safekeeping and development Senior Insp Jimmy Doromal & Penology (BJMP) of inmates coming from the first district Warden of Iloilo Phil. National Police (PNP) 1. Prevention and control of crimes P/Insp. Esperidion R. Biado III 2. Maintenance of peace and order Chief of Police 3. Enforcement of laws Bureau of Fire Protection (BFP) Fire prevention and suppression Fire Insp. Joel Alafar Municipal Fire Marshal Department of Interior & 1. Monitors the operation of the Local Mrs. Flordiliza E. Guardialao Local Government (DILG) Government Unit OIC- MLGOO 2. Extend technical assistance to the Local Government Unit 3. Interagency linkages Bureau of Internal Revenue (BIR) Collection of all kinds of taxes Mrs. Ma. Eden Gemperoso BIR Collection Officer Bureau of Telecom Serve the telecommunication needs Mr. Serafin de Jesus of the public Officer-in- Charge Land Transportation Office (LTO) 1. Motor vehicle registration Mrs. Bernadette Batilaran 2. Issuance of student permit Transportation Regulatory 3. Renewal of driver’s license Officer I 15th Municipal Circuit Trial Court 1. Hear and decide civil, criminal, land Hon. Susan M. Alcantara registration and election related Presiding Judge cases filed within the scope of its jurisdiction (Mun. of Guimbal, Igbaras, Tigbauan and Tubungan) 2. Issuance of MCTC Clearance 3. Solemnization of Marriage

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OFFICES SERVICES HEAD OF OFFICE Regional Trial Court (RTC) 1. Hear and decide all civil and Hon. Domingo Diamante Branch 67 criminal cases where damages Presiding Judge and claims sought to be recovered exceed P300,000.00 and where the value of the property is more than P20,000.00, in the municipalities of Guimbal, Tigbauan, Igbaras, Tubungan, Miagao and San Joaquin 2. Hear and decide all cases involving minors, family disputes, drug cases, land registration, correction of entries, violation of intellectual property rights, violation of Omnibus Election Code and libel cases 3. Hear and decide special proceeding cases, special civil actions and all appealed cases from the lower courts of San Joaquin, Guimbal and Miagao courts. 4. Issuance of RTC clearance 5. Solemnization of marriage Dept. of Environment & 1. Monitor and check movement of Mr. Francisco Gallego Natural Resources (DENR) forest products and the issuance Officer-in-Charge, DENR of seizure order on illegally CENR Sub- Office transported forest products 2. Conduct field inspection of Applications for Certificate of Tree Plantation Ownership. 3. Issue Self Monitoring Form for the Transport of forest products. 4. Monitor and evaluate forestry Development projects Provincial Population Office 1. Responsible Parenthood and Mrs. Mae R. Germinal Natural Family Planningd Provincial Population Officer I Conduct pre-marriage counseling Conduct Responsible Parenting Movement Couples Class 2. Adolescent Health & Youth Dev’t Program a. Conduct regular meeting to the Youth Core Group Members b. Conduct lectures to parents of youth ages 15- 24 years old C. Conduct lecture/symposia to high school

students 3. Population and development (POPDEV)

Integration Planning Workshop with Barangay Dev’t Council members as participants, Barangay Service Point Officers (BSPO) deputized as monitors and evaluators of provincially funded projects 4. Data Management a. BSPOs as frontliners in getting updated

barangay basic population and as monitors of in and out migration of the municipality

b. Consolidate and update BSPO reports on demography: births, deaths and migration; marriages, youth profile, all women and women of reproductive age (15-49 years old)

5. Administrative Requirements a. Provide technical assistance and as resource speaker during the conduct of POPDEV Integration Planning Workshop, Responsible Parenting Movement Couples Classes, Adolescent Health & Youth Dev’t Program Symposia, Barangay Assemblies

b. Continuous education to BSPOs.

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