listen, engage, respond to develop loyalty and reputation

Listen, Engage, Respond: How to Develop Loyalty and Reputation With Social Media 2012 Montana Nonprofit Association

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Using social media channels to develop loyalty that will make fans into advocates. One of two sessions by CKSyme.org at the 2012 Montana Nonprofit Association conference.

TRANSCRIPT

Listen, Engage, Respond:

How to Develop Loyalty and Reputation

With Social Media

2012 Montana Nonprofit Association

1. Start listening

2. Develop a social media policy

3. SMMS is the best

4. Register and train

5. Use a community manager (no silos)

Sentiment Analysis

CrowdsourcingConversation-Building

Value-Adding

Learn to Scale…

Available Now on Amazon.com

Get your Kindle App

Contact:[email protected] Twitter @cksyme

On Facebook: CKSyme.org.Bozeman

Website: www.cksyme.org

http://www.cksyme.org/

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