lrs - what you need to know - at learning solutions conference
TRANSCRIPT
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Session 215LRS: What you need
to knowRob Houck, LearnShare
Megan Torrance, TorranceLearning
Orlando, FL • March 16 – 18, 2016
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Dollarphotoclub_66935647
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Megan TorranceCEO, TorranceLearning
Rob HouckCTO, LearnShare LLC
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What is xAPI?
Answer #1 Next-generation SCORM
Answer #2 A standard way of recording any learning experience to give a more rich picture of the development path.
Answer #3A protocol for sending, storing and retrieving data about learning and performance experiences: activity statements
Answer #4“the holy grail” where we can correlate job performance data with training data to assess people and training effectiveness
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What are you doing with xAPI?
I can spell xAPI.
I am sending xAPI statements.
I am reporting on the xAPI statements that I’m sending.
I am making decisions based on what I’m collecting in the LRS.
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What is an LRS?
Answer #1Learning Record Store
Answer #2It’s where we store the training data.
Answer #3It’s a database where we send xAPI activity statements and retrieve them later for decision-making.
Answer #4It’s a next-generation LMS.
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The LRS is all about making xAPI work.
• We want beautiful analysis• We want data justifying the training
we’re delivering.• We want data to understand learner
use – so we can optimize the training itself.
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Your LMS today
Users
Courses Enro
llmen
ts
SCORM Data
Reporting
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Your LMS today … really an ecosystem
Users
Courses Enro
llmen
ts
SCORM Data
Reporting
CoursesClasses
Certs
Badges
Soci
al L
earn
ing
Messaging
Perfo
rman
ce, T
alen
t hoo
ks
Reporting
Games Sims Perf Supp
Dash
boar
ds
eCommerce
Import/Export Biz Data
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Your LMS with xAPI
Users
Courses Enro
llmen
ts
SCORM Data
Reporting
LRS
LRS
SCORM data
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Your learning platform with xAPI
Users
Courses Enro
llmen
ts
SCORM Data
Reporting
CoursesClasses
Certs
Badges
Soci
al L
earn
ing
Messaging
Perfo
rman
ce, T
alen
t hoo
ks
Reporting
Games Sims Perf Supp
Dash
boar
ds
eCommerce
Import/Export Biz Data
LRS
SCORM data
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The managed ecosystem approach Users
CoursesClasses
eCommerce
LRS Dash Boards
Games Sims Perf Supp
Reports
Social
Performance, Talent
Other Biz Data
Other LRSes
LMS
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All this is AWESOMEbut…
Why don’t we just store the xAPI data in the LMS?
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SCORM is structured data
SCORM has “buckets” for everything it needs to store.
So where do you put “experience” data? It doesn’t fit the mold!
Learner Course Time Score StatusHouck, R Compliance 101 28 M 85 Pass
Simpson, H Compliance 101 35 M 90 Pass
Torrance, M Compliance 101 26 M 70 Fail
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xAPI is semi-unstructured data
It starts out ok … then gets messy.
Actor Verb Object ContextHouck, R completed Compliance 101 85% 28M Pass
Simpson, H practiced Frosting a cake 35M Pink
Torrance, M read Tin Can for Dummies 4 stars
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xAPI is semi-unstructured data
• Unlike SCORM, xAPI doesn’t need to understand what data is being stored ahead of time.• All this requires an entirely new
method of storing this data – thus the LRS.
xAPI (and the LRS) allows storage of information that was previously impossible (or really, really hard) to collect.
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If you don’t have an LMS and you don’t have SCORM …
• Publish to xAPI.• Get an LRS product.• Rock and roll.• Grow over time.
If you’re ready to dive in, adding an LRS is a relatively fast and easy way to go.
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If you already have an LMS and you do have SCORM …
• Do you need an LRS today?• If what you get out of our
elearning today is just fine, no. • Will you want an LRS in the future? • Probably! • Listen for the right project
• As course vendors start to leverage the real power of the tools, you don’t want to be on the outside.
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But don’t limit yourself to thinking inside the course.
• There’s a lot going on outside of your courses:• Checklists & job aids• Social interaction• Mentoring• Observations• Assessments• Performance & talent mgmt• Actual work behavior stored in
other systems• Results of actual work behavior
stored in other systems
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A few models
1. LRS, LMS
2. LRS LMS
3. LRS & LMS BI
4. LMS LRS
5. LMS/LRS + TMS + PMS
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LRS, LMS
Side-by-side
THIS IS YOU IF …• You’re experimenting.• You just bought an xAPI based tool.
WHAT’S GOOD ABOUT IT?• First starting out• Lots of flexibility• Change it easily
1
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LRS, LMS
Side-by-side
BUYERS GUIDE• Buy, don’t build• The LRS can be invisible• Start small & cheap, then scale up• Focus on exporting your data
Tip: Think through your index values – they have to line up.
1
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LRS LMS
THIS IS YOU IF …• You use the LRS for what it does best
(collect data).• You use the LMS for what it does
best (manage training).• You might have multiple front end
xAPI tools all on different LRSes.• You need that “completion” in your
LMS for reporting & learning plans.
WHAT’S GOOD ABOUT IT?• You have a single source of truth:
the LMS2
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LRS LMS
BUYER’S GUIDE• Focus on exporting your data• Limit the number of systems and
moving parts to preserve your sanity• Figure out what constitutes a
”course” and a “completion”
Tip: You’re not going to be happy in this spot for a long time so don’t over-invest emotionally.2
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LRS to BI
THIS IS YOU IF …• You’re already spending a lot of
money on BI
WHAT’S GOOD ABOUT IT?• The BI team is already at “the table”• The BI team is already good at
connecting multiple data streams
3
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LRS to BI
BUYERS GUIDE• That’s what your BI is for – work
with them, not against them.• Focus on exporting your data -- keep
your data orderly.• Don’t worry too much about
analytics inside the LRS.
Tip: Talk to BI about your unstructured data or all you’ll get out of them is SCORMy stuff.3
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LMS LRS
THIS IS YOU IF …• You have multiple LMSes.• You still have legacy LMS data.• If you’re getting better reporting and
visualizations from the LRS.• You want all the richness of your
xAPI data.
WHAT’S GOOD ABOUT IT?• Start comparing experience data
with SCORM completion data 4
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LMS LRS
BUYER’S GUIDE• Focus on reporting since every
curriculum will send different data.• Plan to add more data streams
once people see this because it’ll be super cool.
Tip: Demand amazingly flexible reporting.
4
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LMS/LRS
THIS IS YOU IF … • It’s 2017.• You’ve moved past the LMS as the
center of the universe, but it’s still pretty important.• You can manage structured +
unstructured data together
• WHAT’S GOOD ABOUT THIS? • Everything’s in one place.• You’re able to do your own people-
based BI.• You can pull in other data streams
(Sf.com, Oracle, SAP…)5
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LMS/LRSUsers
Courses Enro
llmen
ts
SCORM Data
Reporting
CoursesClasses
Certs
Badges
Soci
al L
earn
ing
Messaging
Perfo
rman
ce, T
alen
t hoo
ks
Reporting
Games Sims Perf Supp
Dash
boar
ds
eCommerce
Import/Export Biz Data
LRS
SCORM data
5
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LMS/LRS BUYERS GUIDE• If you’re buying new, you only have
one thing to get through your IT.
Tip: Roll in your TMS and PMS, too. Buy new business cards.
5
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There Be Dragons Here
Questions to ask no matter what:
• What does the integration look like? Will users see a difference? How about LMS managers?• What does reporting look like?• What’s it cost? Do I need an
upgrade, or can I just “do it”?• What does a pilot look like?
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Getting started
• Prêt-à-porter• Day hikes• Look for the right project & sponsor• Start where there is no LMS legacy
• You can’t sell the alphabet soup.
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In the meantime: Baby Steps
• Leverage your prototypes!• Deploy – gain feedback, refine• Reporting – validate, refine• Validate your business case,• Lather, rinse, repeat
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What will you take away?
Dollarphotoclub_67123634
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Megan TorranceCEO, TorranceLearning
Rob HouckCTO, LearnShare LLC