Measurement & TrackingProcess Improvement

Lynn A. BoccioVP, Strategic Business & Diversity Relations

Overview Founded in 1946 30,000 employees 175 Countries

Avis Budget Group (ABG)

Professional Woman’s Magazine

Women’s Business Enterprise National Council

Billion Dollar Roundtable (BDR) 2009 to Present

2012 Women’s Business Hall of Fame (MBN News USA)

2012 MBN USA Ambassador of Supplier Diversity (Lynn Boccio)

US Hispanic Chamber of Commerce Million Dollar Club

Top 50 Company in Supplier Diversity

Avis Budget Group RecognitionCurrent State:

RGMA Level 4 to 5 – Advanced to World Class Process

Determine Key Metrics Link to Revenue

Diverse Spend vs. Total Spend

Spend By Diverse Status (MBE, WBE, LGBT, SDB, DBE, etc.)

# of Suppliers

Growth of Top Suppliers

# Diverse Contract Awards

# RFPs where Diversity

Measurement & Tracking

“What gets measured gets done.”

Consider Report Formats & Distribution at 3 Levels:

Measurement & Tracking

Senior Management

Supply Chain/Strategic Sourcing

Cross Functional

Dashboard

Spend by Category

Spend by Company and/or Cost Center

1

2

3

Measurement & Tracking

Sample Report

Leverage Drill Down by Category, by Supplier

(Supplier Diversity/ Strategic Sourcing)

Diversity Supplier Registration & Maintenance Portal

7

Program Health / Process Improvement

Position SD to Support corporate strategy

Compliment Strategic Sourcing Strategies

Cultivate Primary Internal Drivers

Document Supplier Added Value

Focus on Supplier Development

• Corporate Strategy

• Organizational Structures

• Geographic Footprint

• Global Supply Chains

Ongoing Change

Once you get past the basics, remember:

Thank you

Questions?