Making the Best Use of Virtual Assistants The Why, How, What?

Russell Cummings S t r a t e g i c B u s i n e s s D e v e l o p m e n t

What is a Virtual Assistant?

A Virtual Assistant (VA) provides a range of online administrative, secretarial, and clerical support, as

well as creative and/or technical services for clients. They are usually “home-based” and can be located anywhere in the world with an internet connection. The client will often have no physical contact with their VA. They can be employed on a project, casual, part-time or full-time basis.

VA FAQ

What jobs can they do? How do you communicate with

them? How do I pay them? How much do they cost? Aren’t they taking jobs that could stay in Australia? What are Pros and Cons? How do I find a VA?

Pros & Cons

PROS: No additional costs

Flexibility Time zones Doing good

CONS : No physical tasks

Different holidays, climate & events Internet access-dependent Language, customs and understanding Time zones

Hiring Process

Develop a role profile or Job Description

Advertise on Onlinejobs.ph or similar sites

Have some simple criteria

Get people to demonstrate their abilities

Conduct a Skype interview with Final 3

Prepare an Employment Agreement

Improving our effectiveness

Collaboration Tools

Task Management

Tools

Business Tools

Exercise

What are three steps you are going to take from today to explore how you can

use a VA in your business? Step#1 ____________________ Step#2 ____________________ Step#3 ____________________

Summary

Next Webinar

Building a Business Model Wednesday, November 27, 2013 2:30 pm – 3:00 pm AWST (Perth) 5:30 pm – 6:00 pm AEDT (Sydney)

7:30 pm – 8:00 pm NZDT (Auckland) The short, practical webinar will cover:

What is a Business Model and how do I use it? Where can I get some leverage to take on the competition?

How do I make it a reality in our business?

Typhoon Apppeal

Please donate to assist at www.redcross.org.au

Thanks Strategy into Action www.sbdbusiness.com.au

Russell Cummings S t r a t e g i c B u s i n e s s D e v e l o p m e n t