management/environment/global h edu 4790/6790. definitions… health care health services public...
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Management/Environment/Global
H Edu 4790/6790
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Definitions…
Health care Health services Public health Health service organizations Health systems Managers Management
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Activities
My best manager “Learning to think like a manager”
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Levels/Types of Managers
Top Middle Front-line Line Staff
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Management functions
Planning Organizing Leading Controlling
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Management SKills
Technical Human Conceptual
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Management Skills
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Management Roles
Interpersonal Informational Decisional
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Management Competencies
Conceptual Technical/clinical Interpersonal/collaborative Political Commercial Governance
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Review
Functions Skills Roles Competencies
Planning Technical Interpersonal Conceptual
Organizing Human Informational Technical
Leading Conceptual Decisional Interpersonal Political Commercial
Controlling Governance
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The Management Model
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Management Elements
Process Goals/objectives People and resources Formal organizational setting
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History
Plague and other diseases Sanitary awakening Hospitals Mortality and morbidity Social welfare Federal initiatives
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The Western System
Present structure Preventive care Primary care Secondary care Tertiary care Restorative care Continuing care
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The Western System (cont)
Classifications Environment
General Specific
Workers Licensed Certified Registered
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Multiculturalism/Diversity
Ethnocentrism Multicultural Organization Glass ceilings
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Managing Diversity
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List global healthcare business
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Forms of International Business
Global sourcing Exporting Importing Licensing agreement Franchising Joint ventures Wholly-owned subsidiary
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National Culture(Hofstede)
Power distance Uncertainty avoidance Individualism-collectivism Masculinity-femininity Time orientation
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Figure 5.4, pg. 132
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Trompenaar’s Cultural Diversity
Universalism vs particularism Individualism vs collectivism Neutral vs affective Specific vs diffuse Achievement vs prescription
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Are management theories universal?