Managing International Calls

The advent of the Internet is helping companies reach even the most remote corners of

the world with their services and products. Business engagements are now forged

between companies that are separated by thousands of miles. Telephone systems play

a vital role in maintaining a smooth communication channel between the company and

its business associates, clients, vendors, etc.

The cost of international calls from traditional telephone systems is quite high and

companies that need to make regular international calls have to allot a big budget for

that. VoIP has emerged as a cost-saving technology for companies that make large

numbers of international calls.

VoIP – Technology of the Future

VoIP is an acronym for Voice over Internet Protocol. This technique is developed by a

cluster of technologies that offers the potential of delivering voice messages and

communications, multimedia sessions, video calling and conferencing over IP networks,

such as the Internet. VoIP is also addressed as Internet telephony, IP telephony, IP

communications, voice over broadband (VoBB), broadband phone service and

broadband telephony. “Internet telephony” particularly refers to the provision of various

communication services such as SMS, fax or voice messaging, over the Internet rather

than by using PSTN or Public Switched Telephone Network.

The second generation of VoIP providers has taken it a step further by offering video

calling and conferencing as well. Users can not only take advantage of voice messaging

and telephony over the Internet, but also use video calling and conferencing. This

feature can be very useful for making international calls on a low budget.

SIP Trunking – Ideal choice of Businesses

Communication sessions of voice and video calls are widely controlled by SIP Trunking.

SIP stands for Session Initiation Protocol. It is a signaling communications protocol

which controls all the multimedia communication sessions such as the video and voice

calls that are done through IP networks. SIP Trunking is a marvelous option for making

international calls as it allows the users to run video, voice and data traffic using the

same IP network and also enables users to consolidate their WAN connections, making

most of the bandwidth that they buy. Also, it reduces the call costs since the calls are

being done over IP and no actual land-line calls are being placed.

VoIP and SIP trunking are a brilliant option for business communication purposes also.

Business often requires international communications and meetings. And business calls

usually go for a long period of time because due to the subject matter. If all the calls

were made through PSTN, then a large amount would be spent on calls – as the

international call rates are quite high. In addition, the communication may not always be

a very effective or successful communication due to many barriers, physical as well as

technical. Calls can be affected by bad weather conditions, network problems and

additional noise due to the distance. Also, not all networks support international calls.

These barriers can create a disturbance and in turn affect the business.

However, if the calls are being made through VoIP and SIP trunk, there will be less

barriers and, thus, more effective communication.

Another added advantage of VoIP and SIP trunk is that they can lead to cost reduction

by arranging meetings with the help of video conferencing and voice call conferencing.

The in-person meetings can be held through this video conferencing, cutting out the

cost of travelling. Apart from voice and video calls, there is also the provision of

messaging and SMS, which can be used for short term communications.

About smpl Solutions

smplsolutions offers products and services for telephone, cloud, computer networking,

video conferencing, video surveillance, data management, and cabling necessities. Our

highly trained technicians, The Tech Team™ are your team of networking and

communications experts.