managing it complexity triole

Managing IT Complexity

TRIOLE

All Rights Reserved. Copyright © FUJITSU 2004

Technical White Paper on Fujitsu IT Platform for Japanese Market

Edition 2 September, 2004 Fujitsu Limited


TRIOLE Technical White Paper

Preface

This document is a white paper that contains information about TRIOLE in Japanese

market, Fujitsu’s comprehensive IT infrastructure concept and vision that aims to

significantly strengthen integration capabilities and product offerings in order to

optimize customer IT systems, reduce cost and enhance capabilities.

Fujitsu hopes that this document will enlighten customers and assist them to better

plan, develop, implement and manage their IT systems and resources for the best

returns on investment in the future.

September, 2004

Fujitsu Limited

Trademarks or registered trademarks in the document are the property of their re-

spective owners.

Future direction and product planning mentioned in the document are subject to

change without notice due to changes in business environment and technical trends.

For more information, visit us on the web at http://triole.fujitsu.com.

Fujitsu Limited; Platform Integration Solution Center; TRIOLE Promotion Group


All Rights Reserved. Copyright © FUJITSU 2004 i

Contents

Chapter 1 Introduction to TRIOLE ............................................................................................................................................................................... 1

1.1 Challenges due to Changes in Business and IT Environments .................................................................................................................................. 2

(1) Business Revolutions in Society and Industry

(2) Changes in IT Environments

(3) Current IT System Status and Issues

1.2 Goal of IT System by Fujitsu ........................................................................................................................................................................................ 3

(1) Business Agility (Agility)

(2) Rapid Development and Deployment of Business Applications (Efficiency)

(3) Stable and Reliable Systems and Reduced TCO (Continuity)

(4) Efforts for the Environment

1.3 TRIOLE realize a New Platform .................................................................................................................................................................................... 4

(1) Fujitsu’s Approach

(2) Efforts for TRIOLE

1.4 Enhancement of the Basic Products ............................................................................................................................................................................ 7

(1) Efforts for Enhancement of the Basic Products

(2) Application of Core Technology to Basic Products

1.5 Platform Integration Modeling ...................................................................................................................................................................................... 8

(1) Efforts for Platform Integration Modeling

(2) Templates of IT Infrastructure

Chapter 2 Toward Business Agility (Agility) .............................................................................................................................................................. 11

2.1 Aim and Concept of Service-Oriented Integration .................................................................................................................................................... 12

(1) Adapt quickly to changes in the business using the existing IT assets

(2) Concept of Service-Oriented Integration

2.2 Business Process Integration - Significantly Reduced Man-hours by XML Hub - ..................................................................................................... 15

(1) Information sharing hub - Sharing of information between various customer systems -

(2) Business process hub - Business process integration -

2.3 Information Integration - Content Management, High-speed Search and Business Intelligence - .......................................................................... 18

(1) Dynamic collection of contents

(2) High-speed search of XML contents

(3) Real-time analysis of dispersed information

2.4 People Integration - Knowledge Sharing, Know-how Accumulation and Ubiquitous Network - .............................................................................. 19

(1) Technologies Supporting People Integration

2.5 Models for System Development using Service-Oriented Integration ...................................................................................................................... 21

(1) Model for development of business application integration system

(2) Model for development of information integration system

(3) Model for development of knowledge integration system

(4) System development model ‘Route Sales’ that supports Ubiquitous Network

2.6 Collaboration with Global Servers .............................................................................................................................................................................. 24

(1) Integration with Business Process Integration

(2) Integration with Information Integration

(3) Integration with People Integration

Chapter 3 Toward Rapid Development and Deployment of Business Applications (Efficiency) .......................................................................... 27

3.1 Concepts and Effectiveness of Framework ............................................................................................................................................................... 28

(1) Extends the applicability of a framework to include the development of mission-critical systems

(2) Building Block System

(3) Rapid designing of customer system and standardization of development style

3.2 Application Framework ............................................................................................................................................................................................... 30



ii

Contents

3.3 Application Control Base/Operation Control Base .................................................................................................................................................... 31

(1) Application control base

(2) Operation control base

3.4 List Infrastructure ........................................................................................................................................................................................................ 32

(1) Features of List Infrastructure

(2) Speeding up development

(3) Results of introduction

Chapter 4 Toward Stable & Reliable Systems and Reduced TCO (Continuity) ...................................................................................................... 35

4.1 Toward Optimization of Customer Entire System ...................................................................................................................................................... 36

(1) Efforts for stable & reliable operation at component and system levels

(2) Efforts for stable & reliable operations at the product level

(3) Efforts for Entire System

4.2 Toward Autonomous System Infrastructure ............................................................................................................................................................... 38

(1) Structure of Autonomous System Infrastructure

(2) Grasping resource configurations and visualization of failures

(3) Approach for dynamic resource allocation

(4) Application to products from Other Companies

4.3 Servers and Middleware-based Optimization of Entire Customer System ............................................................................................................... 41

(1) Enhancing the continuation of operation

(2) Increasing the efficiency in operation

4.4 Enhancing Storage Operation Monitoring Functions ................................................................................................................................................ 44

(1) Grasping Allocation of resources and visualization of failures and impacts

(2) Expansion of the range of technology from storage SLM to IP storage

(3) Provisioning based on virtual storage pools

4.5 Network-based Optimization of Entire Customer System ......................................................................................................................................... 47

(1) Stable communication - Sharing and optimum allocation of resources -

(2) Continuous operation - Visualization of failure -

(3) Simple network operations management - Autodiscovery of configuration resources -

(4) Integration of system front functions

4.6 Integrated Management and Autonomous Protection to Ensure Security ............................................................................................................... 50

(1) Common security measures that use software products as their core

(2) Providing systems with security measures in place through Platform Integration

(3) Providing ‘automated’ and ‘integrated’ security measures

4.7 Stable and Reliable Systems through its Life Cycle .................................................................................................................................................. 52

(1) Reduction in the workload of the customer systems operation manager

(2) Enhancement of the support infrastructure

Chapter 5 Platform Integration ................................................................................................................................................................................... 55

5.1 The goal of Platform Integration ................................................................................................................................................................................. 56

5.2 Pi Templates ............................................................................................................................................................................................................... 56

(1) Pi Template features

(2) Systems requirement and Pi Templates

5.3 Contiguration of Pi Templates .................................................................................................................................................................................... 57

(1) Basic Templates

(2) Line up of Basic Templates

(3) Combination Templates

5.4 Challenge to Open System ........................................................................................................................................................................................ 60

5.5 Easy-to-use Platforms with System Lifecycle ............................................................................................................................................................ 60


All Rights Reserved. Copyright © FUJITSU 2004 1

Chapter 1

Introduction to TRIOLE



2

Chapter 1 Introduction to TRIOLE*1

The IT infrastructure should enable enterprises to quickly adapt to changes in their business,

develop and deploy business applications rapidly, and operate stable and reliable systems all

the while reducing their Total Cost of Ownership (TCO).

Fujitsu will offer server, storage, network and middleware products using the core technolo-

gies of automation, virtualization, and integration. It will also integrate those products into a

platform and provide it to customer to help them optimize their IT infrastructure and realize

the best returns on their investments in that infrastructure.

1.1 Challenges due to Changes in Business and IT Environments

The business environment and IT systems are experiencing a significant change and continuous evolution. In addition,

with the expanding investments being made in IT, the evaluation of its effects is under close scrutiny by management.

Under such an environment, an urgent IT system revolution is strongly desired to prevent missing out on any business

changes. Considered among a so-called revolution are the effective use and continuation of existing IT resources, the

shortened lead-time to system development and startup of business, the enlarging of sales chances and the stable

operation and lower costs of the system.

(1) Business Revolutions in Society and Industry

Today’s business environment continues to surprise with its increasingly influential changes. The integration and/or the

diversification of enterprises, and the reorganization of global industries are accelerating as a result. To correspond to

these dramatic changes in our business environment, resources that had been developed for specific use in divisions

and for specific uses have been expanded company-wide, and IT systems (overall company integration) for improved

business processes are notable examples. Furthermore, there are also advancements such as business integration and

mutual service sharing between enterprises and linking of basic businesses, through M&A and business alliances in an

effort to create new business.

Company-wide Integration of Customer Information, Sales Support, Finance and Accounting Process Systems

(2) Changes in IT Environments

Environments that employ IT systems are acceleratingly changing because of technical revolutions. Not only industry

activities, but also society and life in general are advancing toward even higher IT use.

Expansion of Service Selections, and One-stop Services using Web Services

Expansion of Services using Broadband Network and Ubiquitous Network*2

(3) Current IT System Status and Issues

As the multi-vendor supplied system has evolved, special purpose systems such finance, account, and HR have been

implemented on a departmental basis. As a result, IT systems within enterprises are distributed and increasingly com-

plicated. Moreover, these systems, which are now networked and today comprise a large complex enterprise system.

Accompanying that, new issues are also becoming notable. There is an urgent need for IT systems to handle these new

issues.

There is demand for systems that can flexibly support changes in business environments.

1.Continue effective use of current assets and organically integrate entire IT system

2.System that can fully utilize IT investments

*1 TRIOLE A German word meaning triplet. It is applied to conjure the image of a system wherein a variety of products, such as servers, storage, networks and middleware, and

services are in harmony.

*2 Ubiquitous Network A network that can be access from any devices, including computers or cellular telephones, anywhere and at anytime.



Customers are demanding speedier system setup times

1.Establish new methods for realizing short-term system development and high reliability

2.Early identification of causes of trouble

3.Simplified system configuretion changes (addition, expansion)

1.2 Goal of IT System by Fujitsu

The universal mission of an enterprise in deploying IT systems is to obtain the greatest possible value from the invest-

ment. As a total solution provider, Fujitsu also shares this view on IT systems.

The IT system as envisioned by Fujitsu uses the leading technologies to promote the IT revolution of industry and to

solve the issues facing the current IT systems, and Fujitsu aims to develop and deploy business applications rapidly,

provide stable and reliable systems operation and reduction in TCO while adapting customers to changes in their busi-

nesses through the life cycle of their IT systems. Fujitsu’s TRIOLE achieves that goal.

‘TRIOLE’ answers the following customer requests.

- ‘Business agility’ through a highly flexible IT infrastructure

- ‘Business efficiency’ through highly cost effective solutions

- ‘Business continuity’ through knowledge relating to mission critical that Fujitsu has cultivated

Especially in Japanese market, TRIOLE emphasizes following aspects to answer the requests of our customers for

‘business agility’, ‘business efficiency’, and ‘business continuity’.

Business Agility (Agility)

Rapid Development and Deployment of Business Applications (Efficiency)

Stable and Reliable Systems and Reduced TCO (Continuity)

(1) Business Agility (Agility)

TRIOLE enables the customer’s existing systems to quickly adapt to changes in business and transform them into an IT

system that is holistically optimized. Furthermore, by supporting Web services and ubiquitous networking, TRIOLE aims

to help customers significantly expand business and improve productivity.

(2) Rapid Development and Deployment of Business Applications (Efficiency)

TRIOLE aims to enable customers develop and deploy high quality business systems rapidly using a system develop-

ment framework. Fujitsu offers predefined control logic components as part of the framework. This enables rapid

development of highly reliable applications as well as the reuse of those applications.

(3) Stable and Reliable Systems and Reduced TCO (Continuity)

High reliability by the products will be attained through enhanced reliability at the module and device level, and applica-

tion and strengthening of autonomous control for each product. Furthermore, by providing Autonomous System Infra-

structure that encompasses a multiple of systems, the overall system will be optimized. Such an overall quality chain

realizes stable system operation and reduced operating costs.

(4) Efforts for the Environment

‘TRIOLE’ contributes to reduced consumption of resources and energy by developing with consideration to the environ-

ment at the module and product level, and providing an IT solution that is optimized for the entire system.



4

1.3 TRIOLE realize a New Platform

It was easy to guarantee system compatibility and uniformity for system development on main frames because of the

use of a single platform and limited products. However, that leads to the problem of not being able to exceed the single

platform range and to freely select good quality products. Open system that allow the freedom of selection (best of

breed) of good quality hardware and software products and develop systems are becoming mainstream because of their

further advancements.

However, while open system have the benefit of being able to employ the latest products, systems are developed by

collecting together different types of products which makes it difficult to guarantee the compatibility and uniformity

between products. Therefore, to enable the stable operation of a system, it is necessary to supplement links between

products according to their application. This translates into an unclear boundary between applications and platforms,

which makes it difficult to develop new business or combine new products.

In consideration of these issues, Fujitsu is providing an integrated platform that allows the freedom of product selection,

which is a hallmark of open system and that offers short-term development of the platform and stable operation. With an

integrated platform, the links between products are strengthened and by verifying the compatibility of the platform, the

same compatibility and reliability as those found in main frames can be guaranteed.

Fig. 1-1 New Platform

Compatibility

Freedom ofchoice

Tight linkage

between

products

Guaranteed stability of

entire system through

compatibility verification

ISV: Third party products (Software)

ApplicationApplicationApplication

I S V Middleware

Server

Network Storage I H V

Middleware

Server

Network Storage

Platform

integration

model

Mainframe

model

Open systems

model

Inte

gra

ted

pla

tform

Sin

gle

pla

tform

Ambiguous boundary between application and platform

Many product variations result in complicated configurations

Ensuring consistency with applications results in difficulty inachieving stable operation

I S V Middleware

Server

Network Storage

I H V

IHV: Third party products (Hardware)

(1) Fujitsu’s Approach

Business reform, relating to business management, and the advancements in IT technology are not necessarily synchro-

nized together. It is also thought to be difficult to synchronize business applications and platforms. For example,

reforms for changes in business and new developments are necessary for business application, and it is necessary to

provide enhancements for each product along with the advancements in IT technology for platforms.

For that reason, Fujitsu considers it important to optimize these after separating business applications and platforms (IT

infrastructure). This makes it possible to speedily support changes in customer business environments and innovations

in IT technology. Furthermore, standardization and modeling are keys to optimization of each.

In the application region, design process innovations will be realized through technologies that employ UML and XML.



This realizes ‘Enhancement of the Basic Products’ and ‘modeling of platform integration’ as ‘TRIOLE’ for an IT infra-

structure region.

Enhancement of the Basic Products

This will be achieved through servers, storage, networks and middleware and the optimization of the overall system

will be achieved through ‘linking and integration of business systems’, ‘short-term development by frameworks’, and

‘optimized control (automation) of resources’.

Platform Integration Modeling

Early development of highly reliable systems will be attained by assembling standardized and modeled platforms in

advance, using a building block method, like that of the prefabricated method used in the construction industry.

Also, through these measures, optimization for the IT infrastructure ‘TRIOLE’ will be realized for the entire system.

1-2 Fujitsu’s Approach

Breakthrough with standardization and modeling

Separation between business applications and IT infrastructure Optimization of all phases

Innovation of Application Design process

IT infrastructure "TRIOLE"


Cooperation and integration of Business Systems

(Existing and new, people and information...)

Rapid development with framework

Highly reliability & autonomy of the resources

Modeling

Platform Integration

(Building block method)

Business Model

(2) Efforts for TRIOLE


- Fujitsu applies the core technologies of ‘automation’, ‘virtualization’, and ‘integration’ to each platform product to

continue strengthening them. In addition, these realize compatibility and uniformity (overall optimization) of the

entire system by the mutual linking of the total system.

- By applying an open system architecture and standard specifications to products, it is possible to mutually connect

and link business applications and systems over a hetero-environment (an environment that combines hardware,

operating systems and middleware).



6

Platform Integration Modeling

- Modeling of know-how such as system development technology and operating technology that have been accumu-

lated over the years is provided. Also, the configuring elements of each are combined in blocks according to

function and role.

- By assembling each of these blocks using a building block method, the complexities of system development can be

hidden to provide highly reliable systems in short periods of time.

- The quality and performance of the entire system is guaranteed by standardized verification technology.

- This uniformly supports customer systems throughout the life-cycle of the system.

Fig. 1-3 Efforts for the IT Infrastructure ‘TRIOLE’

2. Platform integration modeling

1. S

tre

ng

th

en

ing

ba

sic

pro

du

cts

ServerStorageNetworkMiddleware

Optimization of entire customer system

Techniques for developing & deploying

and operating customer’s system

Automation, Virtualization

and Integration

Grid Computing

Grid computing for business use is now beginning. Moreover, in the past several years, its use has been accelerating.

The biggest value of grid computing for business is the tie-up of the recent advancements in IT technologies (CPU,

storage, networks) to business management, and has the potential of dramatically increasing business management

ability to correspond to changes in a variety of environments. It is the mission of Fujitsu to contribute to customer

business through IT. Grid computing is the core technology of TRIOLE and a key realize this mission.

Open system

The support of open system architecture, open source and standardized specifications, accompanying the globaliza-

tion and diversification of company activities, has an important position. Fujitsu is actively undertaking efforts to

employ open system architectures and open sources and to participate in standardizing organizations. Struts, eclipse,

SOAP, UML, Linux, IPv6, and OGSA are examples.



1.4 Enhancement of the Basic Products

With TRIOLE, the system foreseen by Fujitsu, through the application of the core technologies of ‘automation’,

‘virtualization’ and ‘integration’ to each platform product simplifies the links and integration of complex business sys-

tems, shortens development time and optimizes resource distribution.

(1) Efforts for Enhancement of the Basic Products

Simplified Links and Integration of a Multiple of Business Systems

Service-Oriented Integration seamlessly links a multiple of individual business systems and realizes optimization the

overall system. Also, by applying open system architectures, such as Web services, it is possible to connect and link

with a variety of third party systems.

Shortened System Development

System development frameworks realize improved productivity of developing business applications, ensured quality,

and early system development.

Fujitsu is embodying products and services as a B2.Sframework.

Optimized Resource Allocation

Autonomous System Infrastructure realizes stable operation throughout the life-cycle of the system and for effectively

using IT resources.

(2) Application of Core Technology to Basic Products

Fujitsu has conventionally taken steps to improve scalability and reliability and to alleviate complexities (such as opera-

tions, and settings for operation and policies) for each product to date. These efforts have been strengthened, and

embodied with the core technologies of ‘automation’, ‘virtualization’ and ‘integration’. The direction for future efforts for

each product will be clear. In the future, with a base of strengthened optimization of each product individually, links with

each product will aim for overall system optimization.

Automation

This is an optimizing technology that monitors hardware and software resources itself to continue operations through

self-recovery without affecting business, for each condition (such as hardware failures or insufficient resources).

Virtualization

By separating or concentrating either one or a multiple of resources into logical units, they can be used by the user.

This technology is for effective use of physical resources, high reliability (such as substituting devices when failures

occur), and for simplifying maintenance (expanding, changing removing).

Integration

This is a technology for integrating a multiple of system businesses and data to create new value. Also this is a

technology that batches together a multiple of devices (hardware such as servers and storage) for control to simplify

operation management.



8

1.5 Platform Integration Modeling

With TRIOLE, to overcome the problems associated with open system, we integrate our products (servers, storage,

networks and middleware) and superior third party products that are known in the market while ensuring uniformity and

compatibility over the entire system. This is what is known as platform integration.

(1) Efforts for Platform Integration Modeling

‘Platform integration’ as promoted by Fujitsu standardizes platform development work, and models platforms for elimi-

nation of complexities. This enables the development of high quality platforms in an open system in a short time and

strives for stable operation. The configuring elements are strictly selected. A patterned and uniform ‘platform integra-

tion’ greatly contributes to early development of an IT system, stable operation and operation monitoring.

Fujitsu will support customer business system maintenannce and expansion, by changing the system as required by

changes in business and following increased business volume.

(2) Templates of IT Infrastructure

Modeling of system development technology that has been accumulated to date and know-how eliminates the complexi-

ties developing new systems. Also, by using standardized models for customer requirements, it is possible to attain

high quality and early stable operation.

Definition of Pi (Platform Integration) Templates

The philosophy of ‘platform integration’ is not to develop and verify each system develop of each product (servers,

storage, networks, middleware), but to divide systems into function and roles and to combine pre-verified blocks to

allow for short-term system development (using a building block method). Based on this philosophy, models and

templates are defined as templates at Fujitsu.

Fig. 1-4 Integration Using TRIOLE

ServerServerServer

Customer requirements : Quick development of high-quality & robust platform

Development Means: Patterned, building blocks and fabrication

Current Process

ApplicationsMiddlewareMiddlewareMiddleware

Product-by-product

Development &

verification from

scratch plus knowledge

isolation

TRIOLE

- Total support for customer branch business management, not simply for single products -

TemplateTemplateTemplateTemplateTemplateTemplate

Applications

StorageStorageStorage

NetworkNetworkNetwork

Pre-fablicated &

pre-verified combinations

Fast development of

stable & reliable

systems via shared

knowledge base

Customer siteFujitsuCustomer siteVendor



Pi Center

Fujitsu quickly takes up the requirements in our customers’ systems toward providing our customers with the optimum

IT infrastructure, and links with our hardware and software partners. The Pi Center plans, develops and verifies Pi

templates to allow us to provide open system in shortened times, that are durable and stable, and reduced TCO.

Fig. 1-5 Verified Platform Pi Template

Flexibility to accommodate customer requirements

Operation management

Added sequentiallyMiddleware

os

Hardware

Network

DB construction

Template D

TemplateB

TemplateC

TemplateA

Example: 3-Tier Web systemProvides optimum combination in

response to customer needs

Line-up of Templates

Internet Front

Biz Apl. program

Combination of multiple templates (building blocks) allows flexibly to meet customer needs

Provides templates for each system function including development requirements (high reliability, expandability, security)

Inte

rnet F

ron

t

Bu

sin

ess A

pl. p

rog

ram

DB

Co

nstru

ctio

n

Op

era

tion

Man

ag

em

en

t

Intra

net

Backu

p

Web

Ap

l. pro

gra

m

Web

Ap

l. pro

gra

m+

Biz

Ap

l. pro

gra

m

XM

L h

ub

XM

L d

ata

base

Web

Ap

l. Pro

gra

m



10

memo



Chapter 2

Toward Business Agility

(Agility)



12

Chapter 2 Toward Business Agility (Agility)

From Individual Point to Whole Holistic Optimization---- Service-Oriented Integration Increases

Asset Value.

Service-Oriented Integration enables existing systems to adapt quickly to changes in customer’s

business and develops an optimum IT system by utilizing the existing IT assets.

It addresses the enlarging ubiquitous environment, and rapidly achieves restructuring and

consolidation of business processes.

2.1 Aim and Concept of Service-Oriented Integration

IT systems of enterprises, individual application systems have been developed considered suitable for business models

and accumulated the indispensable information. These are invaluable assets for enterprises and necessary to inherit

and utilize them from dispersed existing systems.

(1) Adapt quickly to changes in the business using the existing IT assets

Business environments are changing quickly, encouraging the brisk integration and separation of enterprises and alli-

ances between enterprises. At the same time, the integration and restructuring of many existing IT systems is required

and there is an urgent need to take flexible actions in these situations.

Enterprise is in the era of incremental development utilizing existing assets rather than scrap & build approach. Fujitsu’s

TRIOLE vision aims to achieve further efficiency of optimizations for the future as well as for the existing IT assets.

Fujitsu will realize a flexible IT environment using Service-Oriented Integration regardless of the purpose, form and work

front of the customer system. TRIOLE aims to drastically expand business and improve convenience for customers

using Web service*3 linkage and ubiquitous networking.

*3 Web service Services provided on the web.



Fig. 2-1 Integration and Development of IT Systems

Information processing

Increasing quality and availability of information

Ubiquitous networking

New types of business process

Improved information utilization

Improved computer utilization

Improved transactions, etc.

Var ious Web services

System by purpose/work front

System by purpose/work front

Enterprise portal

Providing new metrics for total optimization

CRM

SCMProcurement

Manufacturing

Distribution

Mainframe

PC

UNIX

Speedup, channelinnovation, etc.

Present

Uti

lizati

on

of

Info

rmati

on

UNIX

Grow together various business system

Improvement of operationenvironment

(2) Concept of Service-Oriented Integration

Fujitsu will realize the expansion of business through Service-Oriented Integration, which has the following three stages;

Business Processes Integration, Information Integration and People Integration.

1.Business Processes Integration for applications

2.Information Integrationfor for the dispersed data

3.People Integration for the knowledge

This integration will broaden its range of integration while advancing and expanding step by step according to various

developments such as an increasing amounts of network data and changing business requirements.



14

The roles of software modules used to achieve Service-Oriented Integration are shown in the figure below.

Fig. 2-3 Configuration of Service-Oriented Integration

DWHDWH*4*4

DWH*4

Location, Attribute, Location, Attribute, Access methods, etc.Access methods, etc.Location, Attribute, Access methods, etc.

GLOVIA

Adapter

Adapter

Adapter

Adapter

SAP R/3

RDB

RDB

[Business Process

Integration]

Information sharing hub

Service Integration

[Information Integration]

XMXML stor store

[People Integration]

Ap

plic

atio

n

Process hub

Communication

Presentation

User profile management

BI*5

OLAP*6

Mining*7

Interstage Shunsaku

Content Management Repository(Definition information /Location management)

XML store

Application

Fig. 2-2 Evolution of Service-Oriented Integration

Links betweenknowledge

Links betweeninformation

Links between applicationprograms

BusinessProcess Integration

People IntegrationInformation Integration

*4 DWH Abbreviation of data warehouse. This is the original database for enterprise strategy or to determine intent.

*5 BI Abbreviation of business intelligence. Software product that provides data collection, classification, analysis and accessing methods to support determination of intent to

contribute to business management by employing data accumulated throughout the enterprise.

*6 OLAP Abbreviation of online analytical processing. Online analytical processing Function for analyzing from a variety of angles by the end user, to get valuable information

from that information that has been accumulated on the DWH.

*7 Mining Function for mining raw data from that information that has been accumulated on the DWH to get valuable information (including hypotheses, knowledge and issues).



2.2 Business Process Integration - Significantly Reduced Man-hours by XML*8 Hub -

Business Process Integration involves linking business applications to create a new business operation.

Business Process Integration plays the following two roles:

1) ‘n-to-n’ information sharing between various customer systems (Information sharing hub)

2) Business Process Integration toward Improvement of automation and agility of business operations (Business pro-

cess hub)

The existing Business Process Integration has been positioned as a corporate hub to integrate information systems in

enterprises. TRIOLE’s vision Business Process Integration aims at integration including end users using two hubs as

follows.

Also, Fujitsu will expand this target to grid computing in the future.

Fig. 2-4 Development of Business Process Integration

Corporate hub Information sharing hub

Integration of information systems Third party software

Web services

Process hub

End user level

Client

Process hub

Client

Third party hardware

Gridcomputing infra.

(1) Information sharing hub - Sharing of information between various customer systems -

The information sharing hub enables rapid linkage with mainframes of each company including ERP packages and GS

series.

Conventionally, linkage between customer systems and application programs required programming. However, the

corporate hub, enables linkage with customer systems and with application programs once the customer creates a

format for the linkage. This results in cost reductions and productivity improvements. The information sharing hub

enhances the uncomputerized upper process support tools to significantly reduce consulting costs and adjustment

costs between business departments.

The information sharing hub makes a common dictionary for each business pattern such as general accounting, man-

agement accounting and production management and stores each of them into the repository. With reference to the

common dictionary, the information sharing hub finds data items (names) and matches them automatically. With the

information sharing hub, both of the creation of matched formats and the definitions of data items are unnecessary,

which enables quick linkage.

*8 XML Abbreviation of Extensible Markup Language A markup language the uses tags to describe data that is in a tree configuration as text data.



16

Fig. 2-5 Conversion of Data Items in Business Linkage

Individual Applications Corporate hub

EAI

Information Sharing hub(Common Dictionary)

XMLhub

Information Sharing hub(Package Connection Pattern)

RepositoryRepositoryRepository

XMLhub

SAPGLOVIA

SUMMIT

glovia

.comGLOVIA-C

Main

FrameGLOVIA

/SCP

CD

and

mapping

- AL: Application Logic, DC: Doc. Conversion, PC: Protocol Control, CD: Common Dictionary

AL

PC

DC

PC

DC

AL

PC

DC

AL

PC

DC

AL

PC

DC

AL

PC

DC

AL

DC

AL

DC

AL

DC

AL

PC

DC

AL

DC

AL

DC

AL

AL

AL

AL

AL

AL

AL

PC

DC

CD


PC

DC

(2) Business process hub - Business process integration -

The business process hub provides a business process runtime environment including process-flow control, modeling/

monitoring, and templates for business process development to control the business process at an end user level and

aims to optimize the entire customer system.

The business process runtime environment enables the customer to define and execute the business process and also

to redefine the business process based on the execution result.

The modeling/monitoring (analysis) tools are tools that facilitate modeling and monitoring for analysis/evaluation of the

business process.

The business template function provides templates for display (JSP*9/Servlet) and processing of intra-company opera-

tions, inter-company transactions and managerial decision-making. Combining these templates will expand the busi-

ness process from ‘in-B’ to ‘B-to-B’.

*9 JSP Abbreviation of Java server pages. A technology the uses Java script to dynamically create web pages with web servers and for transmission to clients.



Fig. 2-6 Configuration of Business Process Hub

Web servicesDevelopmentenvironment

Application server

Application server

PrivatePrivate

UDDIUDDI

Private

UDDI

UDDIregistration

toolWeb service

Web services linkage

Modeling

Monitoring

Operator/Manager Executives Workplace

Internal B

Client

Web-EDI

Rosetta Net*10

JEITA*11

Web service

Purchasedepartment

Managerialdecision-making

template

Personnel/general

affairs template

Procurement template

RFP Proposal Order Acceptance inspection etc.

Information sharing hub

Process hub

Business documentBusiness documentBusiness document

s e

Business process runtime environmentBusiness process runtime environmentBusiness process runtime environment

Integration with legacy and package apps.Integration with legacy and package apps.EDI, Rosetta Net/JEITA, etc.EDI, Rosetta Net/JEITA, etc.Integration with legacy and package apps.EDI, Rosetta Net/JEITA, etc.

*10 Rosetta Net A world-wide, non-profit consortium that sets the standard B to B framework for procurement transactions and their evaluation centering on industry related to

electronic components and information devices.

*11 JEITA Abbreviation of Japan Electronics & Information Technology Industries Association.



18

2.3 Information Integration - Content Management, High-speed Search and Business Intelligence -

Information Integration aims to integrate an enormous amount of data stored in various existing systems throughout the

enterprise to enable their full utilization. It provides functionalities of Content Management, High-speed XML contents

search and Business Intelligence.

Fig. 2-7 Configuration of Information Integration

Batch transferBatch transferBatch transfer

DesignDesignDesign


Connecting Information

Various business systems

Business Process

Integration Information Integration

Monitoring and collectionMonitoring and collectionof transaction data of transaction data Monitoring and collectionof transaction data

Content Management

Hybrid OLAP

Application

InterstageShunsaku

Query/searchapplications

Business intelligence

(information utilization/analysis)

DWHDWHDWH Data MartData MartData Mart

XMLXMLstorestoreXMLstore

DatabasesDatabasesDatabases

ManufactureManufactureManufacture

ShipmentShipmentShipment

Real-time transferReal-time transferReal-time transfer

(1) Dynamic collection of contents

Content management is the functionality to manage the location information of contents stored in each system, how to

access and relationship between them as meta-information. It also manages business applications and data linkage

definitions in the information-sharing hub and dynamically collects content to realize construction of a spiral data ware-

house.

This enables utilization of information in the current systems to quickly satisfy the needs of the end users, while reduc-

ing significantly the cost of constructing a data warehouse, which typically involves considerable expenses related to

initial investments. Step-by-step investments realize further expansion of customer systems.

(2) High-speed search of XML contents

It has been difficult with RDB to standardize formats and add/modify specifications of data. Interstage Shunsaku Data

Manager achieves a high-speed search for XML (text) data in a constant amount of time even regardless of search

parameters requested and the data amount.

(3) Real-time analysis of dispersed information

Business Intelligence (BI) functionality provides the OLAP tool, which enable to federate the various kinds of information

dispersed in systems throughout the enterprise, and analyze them in real-time. In addition to functionalities of traditional

OLAP tools(R-OLAP, M-OLAP), this new OLAP tool expands users significantly by the utilization of highly fresh informa-

tion and the detailed information as well as their summaries. For example, sales and development departments can

utilize accounting information in real time, which has been used only in the strategy departments, resulting in expanding

marketing activities. Furthermore, this functionality provides Hybrid-OLAP tools that have both the flexibility of R-OLAP

and the performance of M-OLAP to reduce drastically the cost of developing customer systems for utilization of their

information.



2.4 People Integration - Knowledge Sharing, Know-how Accumulation and Ubiquitous Network -

People Integration provides the necessary information from a wide range of information sources as needed to support

increasing individual knowledge. Although the existing system has provided personalized information simply through a

web interface accessible via a browser, Fujitsu will respond to the needs for shared intelligence and accumulated know-

how.

We are witnessing a dramatic grown communication ‘anytime’, ‘anywhere’ and from ‘any terminal’ and in ubiquitous

environments wherein computing is possible. Fujitsu is integrating basic elemental technologies with the core of ‘pres-

ence management technology’ for a real-time grasp of the status of ‘people’, ‘products’ and ‘services’ to provide high

added value as the overall system. We are linking a variety of services, networks and terminals seamlessly to realize the

free and smooth flow of information between people and services by absorbing their varieties (complexities). This is to

provide the optimum services that can be used anywhere by anyone to enable the speedy expansion to actual business.

Fig. 2-8 Configuration of People Integration

BI KM GW Training

KnowledgeKnowledgeKnowledge

UserUserprofile managementprofile management(devices/information(devices/informationprotection/trace)protection/trace)

Userprofile management(devices/informationprotection/trace)

Mobiletelephones

PDA PC

ERP

HostHostHost

CRMCRMCRM

BusinessProcess

Integration

InformationIntegration

Knowledge information link (work place)

Real-timecollaboration & communication(ubiquitous infrastructure)

Seamless communication

InformationInformationInformationAPL

Vehicle mounteddevice information

(1) Technologies Supporting People Integration

User profile management

This is positioned as the core technology of poeple integration. This is classified in organization and role in the

system. This technology manages each of these types of information.

Presentation

The presentation infrastructure provides personalized screens fitting information and services into small windows that

can display them, such as bricks of operation screens that can be used by an operator. Also, this has a trans-coding

function (for contents conversion and separation) that converts screens to mobile terminals such as such as a cellular

telephone or PDA other than a PC. Still further, back system screen data is converted to XML data and can be freely

formed with the Active scenario *12. (Back system screen integration)

*12 Active scenario Provides the information optimized for the user and reduces input work.



20

Communication

This provides the necessary information such as groupware or internet searches personalized, as intelligence. This

provides a communication function (mail, chat, electronic meetings) for the smooth sharing of intelligence.

Presence Management and Push Type Information Distribution

Presence management technology unifies management in real-time for the current status (presence) of ‘people’, ‘prod-

ucts’, and ‘services’ that regularly change and their changes, and selects and distributes the data and information that

is appropriate for users. Not only is presence information stored, but also if there is a change in a pre-specified

presence (notification reservation), this actively notifies of changes. By referencing presence using a Push type infor-

mation distribution function, this can automatically provide information and services optimum for the destination (such

as cellular telephones, PDA, or PCs) when required by the user. It is possible to notify immediately when there are

presence changes, if conditions such as changes of people on-site are specified, to provide timely services in a

ubiquitous environment that does not select time or place at that opportunity.

Fig. 2-9 Presence Management Technology

Reserved forReserved for

notificationnotification

Reserved for

notification

Management ofnotification destination/status of notification

Phenomena reserved for notificationPhenomena reserved for notificationPhenomena reserved for notification

Notification change phenomena

notificationnotificationnotification

Service(APL)

Service(APL)

Service(APL)

Service

Matched?

People, Products Service

Push distribution

Presence reference Presence reference Presence reference

Sta

tus c

olle

ctio

n

Med

ia G

W

PresencePresence

information information

Presence

information

StatusStatusStatus

PushPushdistributiondistributionPushdistribution

PushPushrequest request Pushrequest

UpdateUpdateUpdate

ChangeChange

notification notification

Change

notification

Knowledge Integrated Management

Fujitsu will provide the following functions to support the knowledge accumulation and practical use of integrated

knowledge.

- Application of educational contents

- Accumulation of indivisual business know-how and its application



2.5 Models for System Development using Service-Oriented Integration

The following are the typical models (basic applicable forms) for system development consolidating business applica-

tions, information and knowledge (people).

(1) Model for development of business application integration system

Fig. 2-10 Development of a New Accounting System into

which Package Applications Are Integrated

New accounting systemNew accounting system(R/3)(R/3)

New accounting system(R/3)

Current Mission-critical Systems

Business Process Integration

SAR R/3

Assortment

New Accounting System

Peripheral system

Lin

ke

xp

ress

Lin

kexp

ress

HU

LF

TH

ULF

T

ad

ap

ter

ad

ap

ter

HU

LF

T

ad

ap

ter

HU

LF

TH

ULF

Tad

ap

ter

ad

ap

ter

HU

LF

Tad

ap

ter

R/3

ad

ap

ter

HU

LF

T

HU

LF

T

HU

LF

T

accounting system

Format conversion

routing

Formatconversion

routing

Master dataMaster dataData reflection

Sales dataSales dataSales data

Master data

Business systemsother than

accounting system

Inte

rnal a

dap

ter

Data extraction

Common DB Common DB Common DB

Sales dataSales dataSales data

Sales/masterSales/masterDataData

(IDOC)(IDOC)

Sales/masterData

(IDOC)

Fig. 2-11 Integration of Current Business Systems

Associated with Business Mergers

HU

LF

T a

dap

ter

HU

LF

T a

dap

ter

HU

LF

T a

dap

ter

HU

LF

TH

ULF

Tad

ap

ter

ad

ap

ter

HU

LF

Tad

ap

ter

HU

LF

TH

ULF

Tad

ap

ter

ad

ap

ter

HU

LF

Tad

ap

ter

New Integrated System

Fleetscheduling

2. order

1. order

1. order ExistingA companyMainframe

ExistingB companyMainframe

1. order

1. order

4. Instructions forallocation of vehicles

5. Allocation

OrderOrdermastermasterOrdermaster

Business ProcessIntegration

Weborder server

Client

Absorbing

difference between

new and old systems

such as business codes

3. Dispatchschedule

ED

IE

DI

ad

ap

ter

ad

ap

ter

ED

Iad

ap

ter

System before Integration

Fo

rmat c

on

ve

rsio

nro

utin

g

ExistingExistingterminal terminal Existingterminal

ExistingExistingterminal terminal Existingterminal

New terminals (browsers)such as sales branches,trading partners

Sales distributionSales distributionserver server

Sales distributionserver

ClientClient(Current EDI)(Current EDI)

Client(Current EDI)



22

(2) Model for development of information integration system

Fig. 2-12 Development of Data Warehouse Using Business Process Integration

Data martData martData mart

Business Process

Integration

HU

LF

TH

ULF

Tad

ap

ter

ad

ap

ter

HU

LF

Tad

ap

ter

Fo

rmat c

on

vers

ion

rou

ting

DB

ad

ap

ter

ED

IE

DI

ad

ap

ter

ad

ap

ter

ED

Iad

ap

ter

FT

PF

TP

ad

ap

ter

ad

ap

ter

FT

Pad

ap

ter

Planning department

Data source

systems

Client

Accounting system

Sales system

Ordering system

OLAPserver

Sales department

Form creation

CentralCentralwarehouse warehouse

Centralwarehouse

Analysis report

Reference to report

DWH system

Fig. 2-13 Development of Information Infrastructure

Using Information Integration

UsedUsedapplicationapplication

group group

Usedapplication

group

Business ProcessIntegration

Fo

rmat c

on

vers

ion

rou

ting

DB

ad

ap

ter

FT

Pad

ap

ter

FT

Pad

ap

ter

Bu

sin

ess P

rocess

Inte

gra

tion

Information systemdepartment

Analysisapplication

Customerinformation

(Differences)

Customerinformation

(Differences)

Service provider system

Service provider system

Customer DBCustomer DBCustomer DB

Customer DBCustomer DBCustomer DB

Expand scope ofinformation use

Flexibleinformation use

Management of customerinformation and metainformation for each

service provider

VIEWapplications

Form creationapplication

Mart creationapplication

Planningdepartment

Salesdepartment

Integrated Informationinfrastructure System

Inte

rsta

ge

Sh

un

sa

ku

InformationInformationIntegration Integration InformationIntegration

Bu

sin

ess P

rocess

Inte

gra

tion

DevelopmentDevelopment

according toaccording to

market changes market changes

Development

according to

market changes

(3) Model for development of knowledge integration system

There is a move afoot to integrate new operating procedures and know-how with the business process, and/or to define

and share them as knowledge in association with the business contents. Human resources (HR) and e-learning also

tend to be utilized as knowledge associated with business contents.



Fig. 2-14 Scenario where knowledge is used

Realtime informationRealtime information(index change etc.)(index change etc.)

Realtime information(index change etc.)

s es e

Purpose buildserver

Core system

Business Process

Integration

People Integration

Knowledge usage scenarioKnowledge usage scenarioKnowledge usage scenario

Define knowledge asbusiness process for sharing

(1) Realization of role-based workplaces

(2) Push-type collaboration

(3) Integration of operation (process and contents manipulation), etc.

Proactive action based on observation of the effectof the pre-processes on subsequent processes

Analyse the entire process, find the bottleneck, and take measures against it

HR

e-Learning

administrative

department

/purchasing

department

etc.

Management structureSuperior

Supplier Customer

Collaborative Workplace

Related knowledge

Work place Customer

BusinessBusinessprocessprocessBusinessprocess

ActivityActivityhistoryhistoryActivityhistory

Sales, production, stock, etc.

Define Knowledge as businessprocess for sharing

Sharing content ascombined knowledge

Re-scheduling by predicting completion of operationfrom length of post-process

Identify experts and collaborate Optimize personnel and work allocation(Supplement with temporary personnel, andreallocate as needed)

InformationInformationIntegration Integration InformationIntegration

(4) System development model ‘Route Sales’ that supports Ubiquitous Network

The statuses (presence information) such as stocks of products that change regularly, and status of terminals of onsitepersonnel are managed. For example, when products are received, that delivery information is notified to the terminal in

use at that time using the optimum transmission means. In this way, services that do not miss business chances are

realized by the complete and timely notification (delivery information).

Fig. 2-15 Scene of Use of Route Sales

Stock checks/Stock checks/delivery notificationdelivery notificationrequestrequest

Stock checks/delivery notificationrequest

Product managementdepartment

Delivered productinput

Center

Existingbusinesssystem

Stockmanagement

ordersystem

InterstageRealtime Communicator

Status monitoring

PresencePresenceinformationinformationPresenceinformation

Push distribution

Notifies with optimum transmissionmeans when products are delivered

Deliverynotification

Term

inal v

irtualiz

atio

n

Sales branch

When notification received,order from that location

In transit

Product stockProduct stockTypes of terminalsTypes of terminalsPosition of salesPosition of salespersonnel personnel

Product stockTypes of terminalsPosition of salespersonnel



24

2.6 Collaboration with Global Servers

The global server has supported many customers’ business activities as a business information system platform. Today,

global servers have accumulated an enormous amount of customer intellectual assets (such as applications, databases,

designs, operation know-how). Global servers are being further readied for continuous operability (such as disaster

recovery) and scalability to strive for the stable system operation.

Also, the business environment surrounding business is changing from rapidly and business information systems must

grow in response to the changes. To accomplish this, instead of redeveloping the system from scratch, the utilization of

existing and abundant intellectual assets previously accumulated will most effectively enhance effectiveness in terms

both of speed and cost.

Global servers capitalize on the merits of centralized management, and ensure maintenance and uniformity through

usage and linkages (replication with open servers) from open environments (Java applications, J2EE). At the same

time, the global server will guarantee the portability and continuity of existing assets, and effort for integration of the

transaction tasks which have been managed by global servers (such as manufacturing- and distribution-associated

ordering operations and finance-associated deposit/exchange operations) with new technology realized though Ser-

vice-Oriented Integration.

Fig. 2-16 Collaboration with Global Servers

Service-Oriented IntegrationService-Oriented IntegrationService-Oriented Integration

Distribution system

<<Current system>>

Order reception system

Distribution system

Order reception systemDBDB

DBDB

DB

DB

Maximum use ofexisting assets

Company-wide infrastructuresystem

(global servers)Third partyThird partymainframesmainframesThird partymainframes

Manufacturingmanagement

system

Individual BusinessIndividual BusinessSystemsSystemsIndividual BusinessSystems

Information distribution between varioustypes of systems

Business process automation

Business Information IntegrationBusiness Process Integration

Real-time data collection and DHW

High speed information search and BI

analyses

Business People Integration Provide optimized screens for individuals, communication spots and share know-how

Internet

In-house end user Superior Client

UNIX/IAUNIX/IAserversserversUNIX/IAservers

Accounting system

Customermanagement

system

UNIX/IAUNIX/IAserversserversUNIX/IAservers

Lin

k

Lin

k

Lin

k

Lin

k



(1) Integration with Business Process Integration

Business Process Integration connects individual systems optimally arranged for each operation logically to realize a

high-value-added business information system. The transactions on the global server are indispensable to customer’s

business activities. Integrating Business Process Integration with the global server holds promise of providing highly

competitive business activities.

(2) Integration with Information Integration

Transaction information on the global server is important for customers to do business analysis. And, most of the

information are generally used on a monthly, weekly or daily basis. In various aspects from drafting of management

strategies to inventory control, the result of judgment depends largely on the degree of freshness of information. TRIOLE

will offer the results of updating transactions on the global server in real time to enhance the freshness of information.

(3) Integration with People Integration

By using the Web computing technology, most of challenges to conventional transactions (such as integration into the

IP network*13, release from complicated client software management and improvement in serviceability) can be solved

and integrating the global server with People Integration holds promise the expansion of business activities.

*13 IP network Network that uses TCP/IP protocols.



26

memo



Chapter 3

Toward Rapid Development and

Deployment of Business Applications

(Efficiency)



28

Chapter 3 Toward Rapid Development and

Deployment of Business Applications (Efficiency)

- A Framework that Extends its Applicability to Cover the Entire Customer System including

Mission-critical Systems -

With the introduction of a new development framework called B².Sframework*14, TRIOLE en-

ables rapid systems development requiring minimal programming. The framework consists of

an application framework and an application control base/operation control base, and a list

base.

3.1 Concepts and Effectiveness of Framework

At present, IT vendors are offering frameworks for application development mainly based on Web-front systems. In an

open environment, however, multi-vendors are increasing in number and as the heterogeneous environment grows popular,

resulting in the diversification of development environments for business applications. Under these environments, a

simple application framework is not enough to develop a reliable mission-critical system in a short period of time.

TRIOLE’s B².Sframework enables development ranging from Web-front systems up to mission-critical systems, and con-

centrates on designing business applications without developing any control block in infrastructure to achieve rapid

development and deployment of business applications.

(1) Extends the applicability of a framework to include the development of mission-critical systems

B².Sframework is a framework that extends applicability of development ranging from Web-front systems to mission-

critical systems, as well as the development of business applications.Consolidating the systems and business application development skills and know-how that Fujitsu has developed for

many years, TRIOLE will enable development and deployment of the entire customer system.

Fig. 3-1 Function System of B².Sframework

Application control base / operationcontrol base (For mission-critical system) List

infrastructure

Application framework

Application control base

- Synchronized online model

- Asynchronized online model

- Center cut model

- Batch model

Operation control base

- Business operation control

- Operation resource management- List creation

- Electronic lists

- External character

management- Printing

management- List transmission

B2.Sframework

Development tools Application server DB server

Basic functions

(XMLrules/data specifications descriptions,command scripting, EJB/web communication)

Mail link, mainframe link

Webframework

EJBframework

Webservices

(XMLsending/receiving)

Supports cellular terminals

Electronic forms

(Standard/Common functions)

Operation system tool

*14 B2.Sframework Abbreviation of building blocks system framework.



(2) Building Block System

The building block system framework consists of a hierarchically of two components--- platform and application pro-

gram- and customizes required functions by components.

The application program component is developed by the application framework based on the J2EE standard architec-

ture and the application control base/operation control base for development of business systems that support the life

cycle of mission-critical systems.

Fig. 3-2 Configuration of B².Sframework

Platform

Business logic

Businessapplication

Ap

plic

atio

n

[Design guidelines]

Business patternBusiness patternBusiness pattern

Package

Business solutionsDedicated to business logic

Platform

Control logicControl logicControl logicControl / operation baseControl / operation baseProvide modules as standardProvide modules as standardControl / operation baseProvide modules as standard

(3) Rapid designing of customer system and standardization of development style

Standardization of development style

The inconsistency in the quality of the system caused by individual developers can be minimized by using a pre-

defined systems design method and modularized functional blocks. By adopting development logic as well as mod-

ules enables the standardization of the development style, which will improve program readability and maintainability.

This will help homogenize the quality of development and improve the quality of the entire customer systems.

Ensuring high quality

Using software component of Fujitsu’s time-proven control logic (such as DB control) separated from business logic

describing business processing, customers can concentrate on developing business logic and develop a high-quality

system with efficiency. Combining the verified models and function blocks, developers will be able to develop a

reliable customer system.

Effort for open system

This realizes development efficiency and quality improvements through the unification and modularization/reuse of

application styles that conform to J2EE which is an open technology. This realizes use of high function component

tags and links with EJB*15 and SOAP applications by providing application import functions that use Struts, which is an

open source framework.

*15 EJB Abbreviation of enterprise java beans. One of the Java componentizing technologies; Standardizes component specifications that operate on the server side.



30

3.2 Application Framework

This framework standardizes a development style according to the J2EE application design guidelines and provides

logic for some of the same components as standard. Concealing the platform component of the OS and middleware,

the framework supports flexibly frequent modifications and increased variations and ensures high reusability.

Fig. 3-3 Location of Application Framework

CORBAcommunication

Item check Item check specificationsspecificationsItem check specifications

Rich systemRich systemcommunication controlcommunication controllibraries libraries

Rich systemcommunication controllibraries

Rule description Rule description in XMLin XMLRule description in XML

Process flowProcess flowProcess flow

Screen transitionScreen transitionScreen transition

Rich high-performance tag libraries,Rich high-performance tag libraries,electronic formselectronic formsRich high-performance tag libraries,electronic forms

Mobiletelephones

Screen

Electronic form functionXML business rules

XML data specifications

EJB/Webservice communication

Session management, item check, screen/business controlexception handling, other

Application framework

Interstage Application Server

XML communication

DBserver

DBDBDB

Webservice

Groupware

Legacysystem

System communicationJSP tag library

Business logic Component

MQ link

SMTP/IMAP

Business application

PDA

Browser

The framework has the following merits:

Business application development based on business logic

Load reduction in business application development and productivity improvement in business application

Asset utilization by Struts, a J2EE-based open source development framework

Development and deployment of reliable customer system with quality modules

Realization of some of the same components by standardization of development style

Improvements in program readability and maintainability of customer system



Fig. 3-4 Application Control Base

Support of various developmentlanguages

Java(EJB), COBOL, C

Support of open and standardizedtechnology(J2EE, .NET using middleware)

Providing application control proformaEJB version, COBOLversion

Support for collaboration with

Java(EJB) and COBOL Interstage Application

Framework Suit

e.Frame

Java(EJB)application control

EJB

APL

COBOLapplication control

COBOL

APL

AP/DBWWW

Interstage Application Server

(1) Application control base

The application control base provides the business processing pattern library consisting of the following four business

processing models and control modules for business application development as standard. The developers can de-

velop high-quality business applications to support large-scale and high-reliability systems just by changing the combi-

nation of the four business processing models according to applications or choosing the business processing pattern

library needed to create business logic.

Synchronous online processing model

This model provides work assignment of the control logic, transaction control, exception handling, automatic retry

control, log acquisition, and so on.

Asynchronous online processing model

In addition to the control logic of the synchronous online processing model, this model provides background process-

ing and linkage mechanisms (status inquiries and notification of the result).

Center-cut processing model

This model processes business operations, which have undergone batch processing, online and concurrently in re-

sponse to 24-hour online services. Using the same applications and resources as those for online services enables

load control without affecting response to online services.

Batch processing model

This model provides control logic that repeats the same processing for all records in the input files. It also provides

the functions for operation schedule design, automatic rerun in the event of error, and restart in order to operate

automatically batch jobs exceeding 10,000 cases per day required for the mission-critical system.

3.3 Application Control Base/Operation Control Base

This application control base/operation control base is a control base for developing business systems that support the

life cycle of mission-critical systems. Applying the application control base to the customer system enables developers

to speed up significantly the new development and/or the repeated development of business systems.

Applying the operation control base enables customers to maintain the stable operation of changing business systems.



32

(2) Operation control base

The operation control base provides the functions for business operation control and operational resource management

to keep the continuous stable operation of business systems. This significantly improves the operating efficiency of

large-scale mission-critical systems.

Business operation control

This provides the functions for business management, business day management and automatic operation.

Operational resource management

This provides the functions for hot-swapping, log acquisition, fault information acquisition and capacity management

required for 24-hour continuous operation. The functions for data integrity (backup/restore) and data transfer (clus-

tering, backup center) are also provided to retain business data securely.

3.4 List Infrastructure

Lists are not only indispensable in enterprise activities such as general ledgers, various type of billings and dockets.

Lists, which visualize the numbers necessary in enterprise activities and daily life, is around us 24 hours a day, 365 days

a year.

Fig. 3-5 Functions for List Infrastructure

SpoolingSpoolingSpooling

List transmission DBList transmission DBList transmission DB

Electronic listElectronic listElectronic list

List output management

Electronic forms

XML

List design/creation

XMLCSVText

ERP, business applications

Host

Onlineapplications

Externalcharacter

management

Externalcharacter

managementWeb input

printing management

Electronic list

ElectronicDB

Extraction/data forming

Extraction XMLCSVText

Electronic

List design/creationTransmission management/

printing management

Spoolingdata

printing

Network

(1) Features of List Infrastructure

‘Lists’ greatly affect enterprise activities by mistakes in system development methods which cause performance or op-

eration troubles to occur because it has a deep relationship to customer daily business. A considerable amount of

experience is needed to securely build a ‘list’ system. To develop a list system, you must have a grasp of the customer’s

requirements, but also a wide ranging knowledge from understanding the basic software specifications, to having a

grasp of printer apparatuses is required. For that reason, reformations of the development methods for lists are strongly

desired.

List infrastructure uses ‘rapid development and deployment of business applications’ in the approach to system devel-

opment, as its policy, and by providing the basic functions from data extraction to lists generation, distribution, manage-

ment and output, it is possible to development list systems without programming.

The demands on list systems, are diversifying to not only printing, but also to creating webs, electronic data and list

distribution. LIst infrastructure supports such diversified demands by preparing the industry’s top class components



and infrastructure middleware. For example, these cover the portions that have been difficult to realize with general

tools, such as external character management. By incorporating these, it is possible to speedily development list sys-

tems.

(2) Speeding up development

The philosophy of speeded up development is not simply to be used in system development, by incorporating compo-

nents and applying infrastructure middleware. For example, to design list layouts, development can be further speeded

up by automatically generating list layouts by incorporating currently used lists using scanners, or creating electronic

lists without changing applications.

Furthermore, the scope for support of list infrastructure is expanded as far as the list distribution field for which applica-

tion development was common. For example, it is possible to develop a list printing environment that does not consider

hardware type or configuration, such as printer type or configuration, or where terminals are located. That applications

can develop a list output job that links with mission critical business and online application transactions. List infrastruc-

ture uses the short-term development of systems while using existing assets as its basic concept.

List process model

List process can be classified into three models: An online list output model; a batch large-volume output model; and

list input model using an electronic form. It is developed by combining each component of the list infrastructure.

- Recently, the use webs and the internet is becoming ever more common. Online list output models support up to

areas that cannot be realized with PDF, which is the industry standard, or PDF such as photographs or immediate

printing.

- Batch large-volume output models realize high speed printing even on comparatively low-speed lines, by efficiently

transferring lists, even list distribution to center large-volume printers or branches.

- List input models using electronic forms are a new method to improve business efficiency by creating webs for lists

that are used by entering onto paper.

(3) Results of introduction

The benefits of system development (including redevelopment) are halved if information is circulated on paper, even if

business webs or ERP systems are introduced. Brought about are the benefits of ‘speed’ to pass information in real-

time, and to realize rapid publication of information, and the deeply reduced costs by using electronic/paperless data,

and the easy ‘utilization’ of data in data searches, or exporting to Excel. It is the point of creating electronic data of

enabling the dual use of operate using paper as in conventional methods, and creating electronic lists from the neces-

sary portions.



34

memo



Chapter 4

Toward Stable & Reliable Systems and Reduced TCO

(Continuity)



36

Chapter 4 Toward Stable & Reliable Systems and Reduced TCO (Continuity)

- Autonomous System Infrastructure to Overcome Challenges Associated with Scalability and

Complexity Increases –

Today’s IT systems demand 24 hour service, 365 days a year. It is unacceptable for the cus-

tomer system to go down due to temporary workload increase, for Web service to worsen due

to unbalanced operating load between customer systems, and for the customer system to

shut down due to maintenance.

In response to these needs, TRIOLE will guarantee the compatibility, consistency and quality

of the entire customer system including ISV/IHV products as well as Fujitsu products and

provide customer systems with safe and highly productive systems.

4.1 Toward Optimization of Customer Entire System

Fujitsu has developed approaches that realize high reliability and fault tolerance at the component, equipment and

products hardware and software level constituting the infrastructure of customer systems. It aims to provide mutual

linkage between the high reliability and fault tolerance of products to realize a fault-tolerant customer system through

Autonomous System Infrastructure.

Fig. 4-1 Efforts for Stable & Reliable Systems

(1) Efforts for stable & reliable operation at component and system levels

Fujitsu will enhance fault tolerance functionality at component level such as CPU and disk cache parity and CPU instruc-

tion retry. At systems level enhancement includes redundancy (hot standby, automatic retraction) and redundant con-

figurations of memory and disks, and hot swapping.

��Cluster systemsCluster systems

Product levelProduct level

�Redundancy of storage/networkRedundancy of storage/network

Product level

�Cluster systems

�Redundancy of storage/network

�Management of entire systemManagement of entire system �Optimization of system resourcesOptimization of system resources�Optimization of system resources�Management of entire system

Complete data guaranteeComplete data guaranteeComplete data guarantee

Feedback of customer system requirements

Accumulation

of reliability

System levelSystem levelSystem level

�Environmental/life testsEnvironmental/life tests

Non-stop productsNon-stop products

�Online expansionOnline expansion

Equipment levelEquipment level

�Redundancy of componentsRedundancy of components �Hot-swapHot-swap

Highly reliable equipmentHighly reliable equipment

Component levelComponent level

Non-stop businessNon-stop business

�Environmental/life tests

Non-stop products

�Online expansion

��Adoption Highly reliable design componentAdoption Highly reliable design componentAdoption Highly reliable design component

Equipment level

�Redundancy of components �Hot-swap

Highly reliable equipment

Component level

Non-stop business



Fig. 4-2 Efforts for Stable & Reliable Operation at Component and System Levels

(2) Efforts for stable & reliable operations at the product level

Fujitsu will enhance fault tolerance at the product level for example, the redundancy of fault-tolerance (FT), cluster

systems, storage and network, or the expansion of online hardware and software.

Fig. 4-3 Efforts for Stable Reliable Operation at Product Levels

Disk failover

Operating Server

SCF detects panic

Disk Recovery

Network Activation

Recovery in a Recovery in a

short timeshort time

Recovery in a

short time

DB

Hot standby

Notifies failureNotifies failure

Reconfirmation

Network failover

SCF : System Control Facility (System monitoring mechanism)

StandbyServer

Panic

Node failure

determination

Restart of operationRestart of operationRestart of operation

L1 cache

data

L2 cache

tag

L2 cache

data

Thorough protection of data (Component level) Remote monitoring by REMCS Center

(Component level)

Minimization of planned downtime for maintenance

(Equipment level)

Error detection

&

correction

Error detection

&

Retry

Parity

Parity

Parity

History

Online expansion

Hot-swap Online

upgradeRedundant configuration

Cross barCross bar

clockclock

Cross bar

clock

CPU,CPU,

memorymemory

(System(System

board)board)

CPU,

memory

(System

board)

PCI cardPCI cardPCI cardFirmwareFirmwareFirmware

Calculator

Register

Duplication

ECC

ECC

Cache retraction

(way)

SPARC64 V

Register

Computing unit

L1/L2 Cache

Log, History

Memory

CheckerChecker

PCI

SCF : System Control Facility

(System Monitoring Mechanism)

SMC : System

Management

Console

(System Console)

REMCS Center

SCF

Instruction retry

Cro

ss-b

ar

Other

L1 cache

tag

ECC

Checker

90,000 Pieces per System90,000 Pieces per System(PRIMEPOWER2500/32CPU)(PRIMEPOWER2500/32CPU)

SPARC64TMVSPARC64TMV679 pieces per processor679 pieces per processor

90,000 Pieces per System(PRIMEPOWER2500/32CPU)

Power supply,Power supply,Fan,Fan,SCF,SCF,SMC,SMC,

Disk, etc. Disk, etc.

Power supply,Fan,SCF,SMC,

Disk, etc.

SPARC64TMV679 pieces per processor



38

(3) Efforts for Entire System

The high reliability of individual products and mechanism of scalability (optimization mechanisms) alone can never

realize the stable and reliable operation of a customer system and reduced costs.

Fujitsu will introduce the “Autonomous System Infrastructure” to optimize the entire customer system with individual

optimization mechanisms interconnected. This is to achieve the stable and reliable operation of the entire customer

system through its life cycle. “Autonomous System Infrastructure” realize virtualization, automation and integration of

the IT infrastructure base functions provided with servers, storage, networks and middleware, and added functions.

Introduction and addition of customer system

Fujitsu guarantees the consistency of the customer system by both system and logic configurations so that customer

can introduce and add systems easily and properly.

Operations

TRIOLE will detect and pinpoint the location of faults early and predict potential faults or load spikes in advance of

their occurrence. These functions will reduce the frequency of occurrence of the fault and shorten operational recov-

ery time to realize continuous operations. It will Efforts for the total security of the customer system and also ensure

the safe operation of the customer system.

Maintenance

During software or hardware maintenance, TRIOLE can predict the impact of the maintenance and will adjust the

operations to be affected to alternative operations in advance in order to achieve system maintenance during opera-

tions. TRIOLE’s remote customer support system (REMCS) continuously monitors the customer system for stable and

reliable operation.

4.2 Toward Autonomous System Infrastructure

Fujitsu introduces a new optimization mechanism, ‘virtual and autonomous system’ infrastructure to automatically allo-

cate optimized hardware and middleware resources in response to spikes in processing requests. ‘Autonomous System

Infrastructure’ links with autonomous control mechanism of servers, storage, networks and middleware to enable opti-

mization of the resources in the overall system.

(1) Structure of Autonomous System Infrastructure

The Autonomous System Infrastructure is the optimization mechanism of the entire customer system, covering servers,

storage, networks and middleware and is composed of Systemwalker Resource Coordinator and Systemwalker Service

Quality Coordinator and so on. This is an optimization mechanism for the entire customer system, which is consoli-

dated an autonomous function embedded within individual products.



Fig. 4-4 Structure of Autonomous System Infrastructure

Middleware

Hardware

Performance &Workload management

Configuration of IT resource & fault management

Server NetworkStorage

Virtual and Autonomous System Infrastructure

SystemmanagementWeb servers

Applicationservers Database

2. Reporting low performance

3. Using capable resources for incapable hardware

1. Monitoring hardware errors

(2) Grasping resource configurations and visualization of failures

The Autonomous System Infrastructure virtualizes a variety of hardware resource configurations (both physical and

logical) to integrate management (virtualization of IT resources). It monitors each operating status to detect failures or

shut-downs (resource configuration and failure management). The influence and causes of failure is visualized to con-

tinue the business over the entire system with cooperation of the sensor functions of each product in the case of the

device failure, bottlenecks and so on.

For example, this grasps and visualizes the locations of connections between server and storage and configuration of

the entire network. IT makes possible to minimize its affects on business.

Also, this provides preemptive maintenance through prediction monitoring and preempts trouble by automatically switch-

ing to substitute servers and substitute communication paths. (Automation of failure processing) Also, this supports

operator work by automating configurations changes and introduction, expansion and maintenance based on resource

configuration information.



40

Fig. 4-5 Visualization of Causes and Effects of Trouble

!

The service affected by a failure can be determined

The cause of a problem is quickly determined

ServiceManagement

Integrated management ofIT resources

Individual resource

management

To furtherdetails

Storagemanagement

Detailed drill down

Systemwalker Resource Coordinator

Notifies the services affected by the failure

Business A

Business B

Node A Node B Node C Node D

Node E Node F

StoragemanagementTo further

details

To furtherdetails

(3) Approach for dynamic resource allocation

The Autonomous System Infrastructure uses autonomous adjustments of loads to avoid degradation of functions caused

by heavy loads. For that reason, this strengthens detection of performance errors in each product and bottlenecks, with

regard to performance problems, and supports each working phase of operators (grasping of configuring resources

and visualization of failures).

In the future, this will also link with each product to enable detection of performance errors and bottlenecks through

prediction monitoring to reallocate resources according to policy settings (performance/workload management).

For examples, these functions permit monitoring in details the operational status such as the usage rate of middleware,

CPU and memory running on the server in order to allocate servers with sufficient processing capabilities to middleware

degraded in performance. The reallocation is performed according to the policies with existing load balancer. (sharing

of resources and optimized allocation of resources).

Also, this realizes continued business on the network and simplified operation management by guaranteeing avoiding

errors and automation of recovery by linking between nodes, and an accurate grasp of and compatibility of physical and

logical layers. This automatically realizes selection of the optimum communication path and ensures communication

bandwidth.

The Autonomous System Infrastructure constantly grasps and manages service levels over the entire system. This

conserves and automates customer work (visualization of service status). This realizes an autonomous system for

which service levels can be guaranteed.



Fig. 4-6 Visualization of Service Status

End-userEnd-userresponseresponse

Visualization ofVisualization ofservice levelsservice levels

Visualization ofservice levels

End-userresponse

Systemwalker Service Quality Coordinator notifies Systemwalker Centric Manager of the response status

Systemwalker Service Quality Coordinator visualizes and analyzes the overall performance of resources that configure the service

Systemwalker Centric Manager (monitoring)

Systemwalker Service Quality Coordinator

End userStorageStorageStorage

Network

Webservers

AP

servers

DB

servers

(4) Application to products from Other Companies

Publishing the API of the relationship management, resource demands and completion notification of SystemwalkerResource Coordinator allows it to control products from other companies. To strengthen the Autonomous System Infra-

structure and links with third party products, Fujitsu is making efforts for the publishing of API.

4.3 Servers and Middleware-based Optimization of Entire Customer System

To achieve non-stop operation, it is necessary to prevent customer system failure caused by hardware errors or hang-

ups caused by overload. This must be accomplished according to the service-level management of the entire customer

system as well as on a fixed number of servers.

Fujitsu expands service-level management from a single server to multiple servers and three-layered system models in

stages and ensures detailed management of performance and workload. This evolves in stages to conservation, auto-

mation and autonomy, in view of lightening the load in customer work.

(1) Enhancing the continuation of operation

Fujitsu believes that the base of workload management in three-layered system models is to control the application

program (AP) server. We provide the following solutions to CPU or memory contention among multiple application pro-

grams in the AP server:

Prevention of performance degradation as online processing and batch processing coexist

When two or more business applications are in the same server, the load of applications with low-priority such as

batch processing affect the processing capabilities of applications with high-priority such as online processing, caus-

ing degradation in the response time and the throughput of online applications.

The Autonomous System Infrastructure and middleware (such as Interstage) jointly allocate CPU resources preferen-

tially in order not to allow crowded transactions to exceed the allowable range resources, and also coordinate the

multiplicity of application programs to prevent degradation in their performance.



42

Batch job priority decisions

The Autonomous System Infrastructure and Systemwalker OperationMGR jointly allocate CPU resources and decide

the priorities for batch jobs according to the batch priority.

Dynamic coordination of load fluctuations caused by mixed applications

Online applications and B2B applications may cause imbalanced load fluctuations in a weekly or monthly cycle such

as on settlement day (claim/payment) and the patterns of the load fluctuations cannot be duplicated and are compli-

cated. Usually, only the fixed allocation of CPU resources cannot respond to these complicated applications.

The Autonomous System Infrastructure can analyze the patterns of load fluctuations and make recommendations

based on the analytical data, which the operator can use to decide how to coordinate dynamically the allocation of

CPU resources.

Optimization of AP server scalability in SMP*16 system

The AP server may not provide performance suitable for large-scale SMP. The Autonomous System Infrastructure can

optimize CPU scheduling in the SMP system with middleware resources to improve the scalability of the AP server.

Fig. 4-7 Example of Preferential resource allocation when Online and

Batch applications are mixed

- Load monitoring- Prioritized resource allocation

to online processing

Application server Application server

Online business : 70%

(high-priority)

Batch : 30%

(low-priority)

OverloadOverloadOverloadBusinessApplication

Job

Online business : 90%

Batch :10%

Minimum resources

BusinessApplication

Job

(2) Increasing the efficiency in operation

If there are still crowded transactions and the lack of resources are predicted after coordinating the server resources in

each node, the Autonomous System Infrastructure will warn the operator to perform the following processing. In this

case, the Resource Coordinator presents performance information on applications across two or more AP servers to the

operator to assist in the operator’s decision.

Workload Adjustment by Provisioning*17

The Autonomous System Infrastructure will generate software configurations necessary for the AP servers and Web

servers as nodes in the shared server pool and dynamically incorporate them into the AP servers and Web servers as

needed.

*16 SMP Abbreviation of Symmetric Multi Processor. Multi-processing method that enables a multiple of CPU to behave as basically the same one.*17 Provisioning Function for allocating resources that have been pooled in advance, quickly to users.



Fig. 4-8 Workload Adjustment through Provisioning

Netw

ork

Adjustment between nodes

Web server AP server server

Server pool

Interstage Interstage

Applications

Added server nodes(Install Interstage and add

to AP server group)

Symfoware

Perfo

rman

ce

data

Mu

ltiplic

ityad

justm

en

t R

eso

urc

es

Reso

urc

es

Reso

urc

es

Perfo

rman

ce

satu

ratio

n

Performance /Workload management

Performance /

Workload management

IT resource configuration /

Fault management

WarningManual control Node addition

Pro

vis

ion

ing

Virtual and AutonomousSystem Infrastructure

Changes of partition and coordination of resources by changing partition

The Autonomous System Infrastructure changes the partition boundaries to allocate resources preferentially to higher-priority applications that have insufficient resources.

Fig. 4-9 Coordination of Resource Allocation by Changing Partitions

LSB : Logical System Board

Business

application

Replacement at

the appropriate

time

Addition of backup LSB

Addition o

f back

up LSB

Job

Batch

Business

application

Online B

Physical node

Memory

CPU

CPU

LSB0

Memory

CPU

CPU

LSB1

Memory

CPU

CPU

LSB2

Memory

CPU

CPU

LSB3

Memory

CPU

CPU

LSB4

Memory

CPU

CPU

LSB5

Physical node

Partitio

n-P

oo

l

Memory

CPU

CPU

LSB0

Memory

CPU

CPU

LSB1

Memory

CPU

CPU

LSB4

Memory

CPU

CPU

LSB2

Memory

CPU

CPU

LSB3

Memory

CPU

CPU

LSB5

Application A

Application B Overload

1

2

Partitio

n-B

Partitio

n-B

Partitio

n-A

Partitio

n-A



44

Operation management of blade servers

The Autonomous System Infrastructure pools servers by IT resource virtualization, and distributes loads by dynami-

cally adding servers according to use (Virtual Server Pool). Also, this unifies configuration information that changes

from introduction to maintenance, for management, to combine introduction and design work. The locations of fail-

ures and range of affects are visualized so it is possible to quickly handle, by allocating spare servers, etc., and to

recover.

Fig. 4-10 Integration of Operation Management Through Resource Virtualization

Failure detectionBatch installation / Batch installation /

setting setting

Batch installation /

setting

Visualizing

Instruction

ConfigurationManagement

Resource management

VLAN

OS

Software

Policy

Re-development

Introduction Operation Maintenance

Switch

VLAN 1 VLAN 2

Web 1

Web 2

Web

1

Web

2

Web

2

Web

1

Web

2

Web

1

Web

2

Web

1

Web

2

Web

1

Web

2

Web

1

Web

2

Switch

VLAN 1 VLAN 2

Sp

are

reso

urc

e

Switch

VLAN 1 VLAN 2

Sp

are

reso

urc

e

Server pool in data center

The Autonomous System Infrastructure pools backup resources in the data center and allocates them according to

load. To keep the service level, the Autonomous System Infrastructure monitors the load status of each server to

control autonomically the load balance and resources to be supplied to applications on the entire customer system.

4.4 Enhancing Storage Operation Monitoring Functions

As storage networking advances, storage can be integrated independent of the servers, enabling a reduction in the cost

of operations management and data sharing. On the other hand, problems associated with operations management

and fault measurement arise.

Fujitsu promises to realize stable & reliable systems and reduced TCO using a storage management mechanism that

manages storage-related resources comprehensively using the Autonomous System Infrastructure from entired system

of view.

(1) Grasping Allocation of resources and visualization of failures and impacts

Problems associated with complicated storage networks

With the complexity of the storage networks, considerable skills and effort are required to design and develop hard-

ware configurations, and design and operate backups. Furthermore, the prediction of the correspondence between

data used in application programs and the storage disk required is getting more difficult, taking more time and efforts

to identify the cause and impact in the event of trouble.



Solution by integrated storage management mechanism

Fujitsu will integrate and control storage-related resources to solve these problems (storage SLM*18 mechanism).

The storage SLM mechanism enables nonstop operation, sever independence and autonomous backup/recovery which

are preconditions for the stable and reliable operation of the customer system.

Access path display function

The access path and connection relationship between the database used in application programs and the physical

disk can be listed on a screen. Customer can understand which data and applications on the server are to be affected

instantly when a failure occurs. Thus during system maintenance, system replacement, and performance tuning, they

can minimize the impact on applications.

Fig. 4-11 Access Path Display Function

Server

Switch

Storage

Database

File system

Cluster

Volume Manager

HBA

Channel Port

Logical Volume

RAID Group

Disk

Switch

Switch Port

Range of failure effects

Precise failure detection

Automatic configuration design/development function

In existing customer systems, storage SLM reads definition and connection information on each component to choose

the most suitable sample configuration out of the multiple sample configurations to design a new configuration. Based

on the information, this mechanism generates definition information on each component automatically to design the

most suitable configuration in terms of reliability and performance according to the policy setting.

*18 SLM Abbreviation of service level management. Manages network quality with details numerical values, such as latency, throughput and usability.



46

Fig. 4-12 Automatic Configuration Design/Mechanism Function

3. Save3. Saveconfigurationconfigurationinformationinformation

2. Compatibility2. Compatibility

checkschecks

2. Compatibility

checks

3. Saveconfigurationinformation

1. System1. Systemconfigurationconfigurationdesigndesign

1. Systemconfigurationdesign

Storage

Switch

File system

driver

HBA

Edit screen

New introduction

Expansion

SettingSetting To siteTo siteTo siteSetting

Space

Reliability

Performance

Sample configuration Policy input

Load sampleLoad sampleLoad sampleAutomatic configurationAutomatic configuration

based on policybased on policy

Automatic configuration

based on policyNG!NG!

Correct problem locationCorrect problem location

NG!

Correct problem location

Load currentLoad currentconfigurationconfigurationLoad currentconfiguration

Realize storage system design with single view

Easy design using sample configuration and resource policies

Accurate configuration check screen of a GUI base

Suppress design mistakes with integrated check mechanism

Environment

Configuration information

(2) Expansion of the range of technology from storage SLM to IP storage

Fujitsu will expand the technology of storage SLM from FC-SAN to IP storage (NAS or iSCSI) to further extend to thebroadband storage network between the data centers. It aims to guarantee the security of storage access and quality of

services QoS in order to ensure safety and stability.

(3) Provisioning based on virtual storage pools

Fujitsu will realize provisioning that optimally supplies resources that meet predetermined service levels and policies to

applications with virtual storage pools that integrate storage.

For example, Fujitsu will provide on demand storage space that is based on requirements of data volumes, performance

and reliability. Furthermore, this will support the optimized arrangement of server resources by linking with provisioning

and on demand systems for servers and networks.



Fig. 4-13 Future Expansion of Storage

Storage network

IIP-SANP-SANFC-SC-SAN

Storage pool

Storage

Managementserver

Virtualizationand autonomousbackup control

SpaceSpace

IP-SANFC-SAN

Space

Data

man

ag

em

en

t an

du

se re

qu

irem

en

t

4.5 Network-based Optimization of Entire Customer System

Our customers face many difficult issues that accompany the move to large scale and complex IT systems and networks.

Fujitsu will realize high reliability of the entire network by applying autonomous and virtualization technologies to serv-

ers and network devices that compose the network, to overcome customer issues.

Fujitsu also is working on achieving stable communications, continuous applications, and simple network operation

management to provide high-reliability IT systems. This consists of various servers and network products including

those from other companies with different capabilities and functions.

(1) Stable communication - Sharing and optimum allocation of resources -

For load concentration and sudden load fluctuations, a server load balancer virtualizes the server and regulated the

communication load according to the operational status of the server to ensure business application response.

For sudden load fluctuations and increases, a server pool is provided in conjunction with the Autonomous System

Infrastructure.

Fujitsu will incorporate routing path management and congestion control technology into the shaping (band control)

function to automatically adjust communication load, such as wide-area load distribution and error recovery on a wide

range of networks.

(2) Continuous operation - Visualization of failure -

Fujitsu duplicates the system and communication path to achieve continuous operation for failures in network equip-

ment.

In the future, Fujitsu enhances the monitoring function in the network to grasp the status of the entire network to visual-

ize where the error occurs, by linking with the Autonomous System Infrastructure for performance error, intermittent

failure, and failure on one side of communication path caused by insufficient processing capabilities and overload. To

do so, grasping the configuration information of network devices in the center, Fujitsu unify this with server and storage

configuration information.



48

Fig. 4-14 Monitoring Network Errors

1. Node monitoring;

monitoring its own by creating a redundant; configuration

2. Link monitoring;

monitoring connecting ports and cables between switches

3. Other node monitoring;

Failure analysis and automatic recovery

Node

SW

SW

Node

Node

Node

Node NodeSW SWLowfunction mode

Node NodeSW SWLow

function mode

The combination of 2 and 3 can support recovery of networkdevices with low detection capability (see below).

Change over of node at both ends

1

SW : Switch

1 3

2

Fujitsu will provide criteria information required when the operator intervenes in the event of a failure. This is to shorten

the time taken from detection of an error until identification of the location of the error and minimize the operator’s

intervention and allowing support for a 24 hours a day 356 days a year continuous operation.

Fig. 4-15 Minimization of Operator’s Intervention in the Event of Failure

Operator and

operation manager

verify the error

5. Operator NotificationVirtual and AutonomousVirtual and AutonomousSystem InfrastructureSystem InfrastructureVirtual and AutonomousSystem Infrastructure

4. Information collection4. Information collection4. Information Collection

3. Resource management

2. Notification

1. Error

Detection

FW Firewall

SLB Server load balancer

Router

Switch Switch SwitchFWFW

SLB Web

Router

Switch Switch SwitchFWFW

FW

FWSLB Web

6. Assessment of the

Information

[Action]

1. Detecting a failure

2. Notifying of the failure

3. Determining a failed device based on the failure information4. Collecting troubleshooting information such as device, traffic, packet loss, etc.5. Notifying an operator6. The operator takes corrective action - network switchover

Internet



(3) Simple network operations management - Autodiscovery of configuration resources -

TRIOLE accurately autodiscovers the physical configuration (equipment, server physical connection) and logical topog-

raphy information (IP address, VLAN, sub-net) of the network and the compatibility between those configurations. This

helps to ensure the connectivity of the entire customer systems and the compatibility between communication param-

eters and network design toward the business SLA*19.

Fujitsu will also make efforts on automation to avoid the effects of network errors on applications and the recovery from

the error. This also includes automation of design/compatibility tests at the time of introduction and configuration change.

Fig. 4-16 From Network Monitoring to Autonomous Control

IP-VPNIP-VPNIP-VPN

Wide-range EtherWide-range EtherWide-range Ether

Monitoring and MeasurementAnalysis

Visualization of Failures

Based on Network Topology

Operation

Configuration

Change Control

Network operation monitoring

(Operating status/traffic)

Network device error

monitoring

In-server network monitoring

(Layer 4 monitoring)

Branch Router

Targeted network

Router FW SLB

Web servers AP servers

DB

servers

SW

FW SLB

SW SW

SW

SW

SW

SW

SW

SW

SW

SW

SW

SW

SW

(4) Integration of system front functions

Networks for enterprise IT systems are growing from being dedicated line networks to becoming high speed, wide

bandwidth broadband networks. All-IP enables the flexible support of business changes by integrating a variety of

services that existed as individual networks.

However, to fully utilize broadband networks, a variety of functions, such as support for load variations, ensuring secu-

rity, and high reliability including the network, are in demand. Also, there is a limit to system development, by combin-

ing single function servers, such as routers, switches, firewalls and load balancers, individual functions of appliance

products, and devices.

Fujitsu integrate the functions required in IT system fronts (system fronts) into one device, with fusion the server and

network technologies that have been cultivated from the past.

This realizes a simple and highly reliable IP network environment through devices from the combination of apparatuses.

*19 SLA Abbreviation of service level agreement. Shows network quality with detailed values, such as latency and throughput. Philosophy for development maintenance

management of networks with agreements at the side providing the network and the user side.



50

4.6 Integrated Management and Autonomous Protection to Ensure Security

Fujitsu is making attempts for IT system security and reduced operation management costs, in view of the following

three points.

(1) Common security measures that use software products as their core

Fujitsu is taking practical measures for security at the software product development level. To ensure security, the

division developing software products has set a ‘product development guideline for security’ that conforms to ISO15408

to analyze threats to security products and to take the appropriate measures. This supports improvement of the weak-

nesses at the programming level. Furthermore, security is strengthened at the testing stage by using security weakness

inspection tools and feeding back those results to the product design/development groups.

By equipping each of the products that compose the IT infrastructure ‘TRIOLE’ with security functions based on the core

technologies for protection control using ‘automation’ and operation management using ‘integration’, we can strengthen

the security of the overall system.

(2) Providing systems with security measures in place through Platform Integration

This provides standard security settings already applied to the basic software (OS) and middleware, and standardly

incorporates security products in Pi templates. This realizes complete security measures as an IT infrastructure.

Furthermore, security measures for the entire system are possible by applying Fujitsu security solutions from applica-

tion layers, infrastructure layers and organizational regulation layers.

(3) Providing ‘automated’ and ‘integrated’ security measures

Protecting the customer system from atacks requires some measures (periodical audit and update) including Web appli-

cation operation as well as the use of a firewall and products for detecting illegal intrusion and virus attacks.

Also, for the operations management of security, some measures against the ever-changing threat of security are always

required, which becomes a burden to customer in terms of cost. For this reason, integrated and autonomous security

management is necessary, and it aims reduction of the operation load. It is especially important to protect illegal access

at the system front-end and realize the following functions.

Integration of access security function

This integrates system front-end security functions to monitor for illegal access. When illegal access are detected,

these are handled based on security policy and setting of security functions are changed autonomously.

Because illegal accesses detection and firewalls cannot completely prevent illegal accesses that maliciously use se-

curity holes, this analyzes the web access before damage occurs to automatically shut it down.



Fig. 4-17 Integrated Security Management at the System Front-end

for Illegal Access Measures

Viruscheck- SV

Appl. GW Web-SV

Internet

Router

Firewall Firewall

DMZ*20

Operation management - SV

4. Setting

4. Setting 4. Setting

2. Notification

3. Integrating system front-end security functions

can determine how to take action against illegal

access according to the policy settings.

4. Setting1. Virus check 1. Illegal access detection

Intra

net

2. Notification

IDS

1. Intrusiondetection IDS

AuthenticationAuthentication

- SV- SV

AuthenticationAuthentication

- SV- SV

Authentication

- SV

Autonomous Protection Against Viruses

This integrates management of security patches for each device and application information for virus protection pat-

tern files. This links with network authentication and does not allow devices that do not have enough security mea-

sures to connect to networks to automatically protect against virus infections.

Information leak measures

DRM*21 technology is very important for information leaks caused by human error and those that are malicious in

intent. Access control is strongly executed on users and groups to prevent information leaks from internal personnel.

Also, data is constantly encrypted. Decrypting is possible only when conditions for consent are met. By applying

these kinds of technologies to middleware, it is possible to prevent malicious information leaks.

*20 DMZ Region separated from both external networks and internal networks by a firewall, on a network connected to the Internet.

*21 DRM Digital Rights Technology.



52

Fig. 4-18 Information Leak Measures

Measures against deliberate information leaks from outside Measures against deliberate information leaks from outside Measures against deliberate information leaks from outside

Measure againstinadvertent information

leaks from inside

Measures against deliberate information leaks from inside

Zoning *22

Room entry management system

DRM

VPN

PC use limitsMail filter *23

Hard disk encryption

Integrated validation/authentication management

The protection of personal information and the security technology of the authentication system which users can use

with confidence are indispensable in a ubiquitous network society.

In the customer system using the Web server as a core, for example, validation/authentication is needed for each Web

server and application, which becomes a large burden to customers and operators. For example, to reduce the load

on users, a simplified log-in operation using a single sign-on is in demand. Also, to ensure security, it is necessary to

limit the clients (PCs, etc.) that can connect to the network.

Fujitsu is striving for integrated management of authentication/validation information including current systems by

applying security policies. To ensure security when handy terminals (such as laptop computers) connect to a network,

this integrates with wireless LAN, including cable LAN, based on authentication when connecting to a network, using

IEEE802.1x.

4.7 Stable and Reliable Systems through its Life Cycle

For the stable and reliable operation of the customer system and reduced TCO, support is indispensable after starting

operations. Fujitsu provides REMCS (see Section 1.2 TRIOLE) to realize the stable and reliable operation of the cus-

tomer system throughout its entire life cycle.

(1) Reduction in the workload of the customer systems operation manager

Fujitsu REMCS is a support system that always monitors, analyzes and predicts the status of the customer system after

starting operations from the remote center. It provides high-quality support services. Preventive maintenance with REMCS

promises stable operations and quick troubleshooting to reduce workload for the customer system operations manager.

*22 Zoning Leak measures according to equipment level, such as server arrangements.*23 Mail filter Function for causing sometime of action if conditions are met, when the contents of mail are read by a predetermined defined setting.



Fig. 4-19 Basic Functions of REMCS

OperationOperationInformationInformationOperation

Information

Customer Site

REMCS CenterField Department

Servicedepartment

Development Department

Database

CorrectionCorrection

informationinformation

FailureFailureInformationInformation

Correction

information

FailureInformation

Internet

Registration

Remote Monitoring

Remote Monitoring

InformationCollection

REMCSAgent

Autonomous control

mechanismProvidedCorrections

Security/communicationmanagement

REMCS-Web

REMCS-Web

REMCS-Web

Link

Link

REMCS

MS

Analysis

/

display

Platform

CustomerCustomerinformationinformationCustomer

information

SystemSystem

SystemInformationInformationInformation

(2) Enhancement of the support infrastructure

Toward the stable and reliable operation of the customer system and reduced TCO, Fujitsu will provide high qualitysupport by linking with the autonomous control mechanism of each product and with the Autonomous System Infra-

structure.



54

memo



Chapter 5

Platform Integration



56

Chapter 5 Platform Integration

- ‘Platform Integration’ ,which realizes highly reliable systems and reduces time and cost: -

Platform integration systematizes pattern of the high reliability system by analyzing and veri-

fying variety of case studies in the past, and provide it as ‘Pi template’. By using the Pi tem-

plate which guarantees quality and reliability of its model, you will be able to build up highly

consistent platforms.

5.1 The goal of Platform Integration

As IT environment changes quicly today, the market is more focused on how to build up new system quickly and

improve system reliability. On the other hand, although using open system have the benefit of having the latest tech-

nologies, the problem is that IT engineers have to gather and combine different types of products,which is painful for

system engineers to guarantee the compatibility and consistency of those products.

Fujitsu’s Platform integration eliminates such system complexities by using an approach of system modeling, and thereby

enabes development, update, and expansion of the system in a short term.

Also, Fujitsu defines variety of high reliable system platform which includes both Fujitsu and carefully-selected other

vender’s product, and provides it as pre-tested, quality-guaranteed model.

5.2 Pi Templates

(1) Pi Template features

Fujitsu’s TRIOLE defines integrated platform as ‘Pi template’, leveraging flexibility of selecting open technology based

products.

Pi templates consists of servers, storage, networks and middleware products which have the leading technologies and

are carefully selected by Fujitsu. Those open products are well-known and have variety of case studies. Also Fujitsu

provides documents and tools used for the system design and in development phase in order to be able to build up

system easily and in a shortterm. Thus Fujitsu’s Pi template enables to build up new IT systems quickly to allow cus-

tomer to catch up the latest market trend.

Reliability, expandability, performance and security technology, designed and pre-tested by experts for realizing stable

system, are embedded in the Pi template.



Fig. 5-1 Features of Pi Templates

Leading TechnologyComposed of products that have the leading technologiesand selected for server, storage, networks and middle-ware

SpeedSpeeding up of each phase from proposal to system development.

Stable OperationIncorporate reliability, expandability, performanceand security everywhere for the stability of system operation

(2) Systems requirement and Pi Templates

Fujitsu defines Pi template as pre-designed and pre-tested model of availability, fault-tolerance, reliability, scalability

and performance, and provide it accordingly to your requirement.

Platform integration consists of carefully selected, formalized, and equalized elements in the Pi template and thus Fujitsu

believe it will enable to build up new stable system in a short term.

5.3 Contiguration of Pi Templates

(1) Basic Templates

Current typical IT systems consists of three tiers: ‘web servers’, ‘application servers’, and ‘database servers’. The IT

system can be additionally divided into the segment of function and role such as the ‘system front’ block including

router, switch or load balancer, ‘operation management’ which manages the entire system, ‘XML hub’ which converts

business systems into XML format data, and ‘backup’ for saving data.

In a concept of the Pi templates, those segments are independently defined as “basic templates”. The basic templates

are easily deployed into existing systems independently. This is called ‘building block method’ and it enables the devel-

opment of high quality systems in a short-term.



58

Fig. 5-2 Pi Templates

Router F/W IPCOM SW SW DB-SV Monitor-SV

Web-SV Ls-Trd AP-SV

Other Systems

SW HUB-SV Backup-SV Tape Library

Mutual testing and load testing combining all blocks

Building Block Development for Short-term Development of High Quality Systems

Ex.: Add-in to Existing System Sta

nd

ard

ized

Syste

m

Co

nfig

ura

tion

/

Test D

ocu

men

t

Internet Front

Existing System

Existing SystemExisting System

Internet Front Web Application Business Application Database Operation Management

XML Hub Backup

Basic Pi template: Separation and verification of the IT Infrastructure in its basic function blocks

Internet

(2) Line up of Basic Templates

Pi templates defines basic templates for the following functions and roles individually. Furthermore, the basic templates

for each segment has some variations accordingly for the purpose and use. These templates consist of servers

(PRIMEPOWER/Solaris, PRIMERGY/Linux and Windows) which are a backdrop to TRIOLE’s automation, virtualization

and integration, storage units (ETERNUS), networks (GeoStream and IPCOM) and middleware (Interstage, Systemwalker,

Symfoware, Oracle).

System front

System front template provides high reliability and availability at boundary between IP networks (Internet and Intranet)

and server groups by three functions: robust security to protect them from illegal access from outside, load balancing

that supports sudden load variations, and redundancy of devices.

Web Application

Web Application template provides an environment that enables users the use of business applications over the

Internet via their browser. The Web application template also provides functions that manage user authentication over

multiple web servers with single authentication server for additional web server in the future.

Business application

Business Application template handles business processes accordingly the request from the web applications. Also,

the business application template provides functions for requesting database processing to the database server and

for send ing back the processing results to the web server.

Database

Database template defines high reliability and high performance database processing to data access requests from

application servers.


Operation management template provides an operation management function for monitoring operations of all servers

and devices in the system, and for managing operating log.



XML Hub

XML Hub template defines a hub environment for converting individual data of a business system into XML format data

for integration.

Backup

Backup template defines centralization of controlling backup operations and unified management functions for backup

targets and backup media, to backup entire system data.

(3) Combination Templates

According to analyzes of pilot examples, ‘combination templates’ combines some basic templates that are frequently

used.

Web transaction system (Internet type)

This is a template that defines a typical three-tiered (Web sever, AP server, and DB server) model.

Web transaction system (Intranet type)

This is a template that defines the Intranet system to realizes a two-tiered (Web/AP servers, and DB server) model.

XML Real-time information application

This template integrates data on each business system using an XML data format. It also uses web applications to

realize high speed searches of integrated XLM data.

Customer requirements are expanding more to handle changes in business environments, and IT systems are con-

stantly evolving.

Pi templates will be gradually amplified by separating them for system formats, purpose and usage that meet customer

needs in the future.

Fig. 5-3 Expansion of Pi TemplatesIn

tern

et fro

nt

Bu

siness

Ap

plic

atio

n

data

base

Op

era

tion

man

ag

em

en

t

Intra

net

Backu

p

Web

ap

plic

atio

ns

XML

XML

hu

b

d

ata

base

Operation managementOperation management

databasedatabase

Internet frontInternet front

BusinessBusinessApplicationApplication

Internet frontInternet front

BusinessBusinessApplicationApplication

Strengthen optimum template product lineup from analysis of customer needsFurther enhance for combination templates

Sequentially expand

templates for

system format,

for purpose,

and for use

Web 3-tiered (Basic full configuration)

Intra

net

Intra

net

Multi-dimension

analyses

Server consolidation

etcXMLhubXMLhub

Basic templates (Solaris/Linux/Windows)

Combination templates

XMLdatabaseXMLdatabase

Intra

net

XMLhub

XMLdatabase

XML Real-time information application


database

Internet front

BusinessApplication

Web

Web

ap

plic

atio

ns

ap

plic

atio

ns

Web

ap

plic

atio

ns

Internet front

BusinessApplication

Web

Web

ap

plic

atio

ns

ap

plic

atio

ns

Web

ap

plic

atio

ns

Web

ap

plic

atio

ns +

bu

siness a

pp

licatio

ns



60

5.4 Challenge to Open System

Fujitsu is providing a variety of products based on open system architectures, such as servers, storage, networks and

middleware. Pi templates consists of open system products, and include leading third party products in the market as

well as Fujitsu products. Fujitsu will continue providing system model templates by combining variety of products from

our many hardware and software partners, in Pi templates and thoroughly combine open architectures and open sources,

to satisfy our customers' requests.

Fig. 5-4 Expansion of Pi Templates

Open architecture/Contribution to application and

strengthening open sources J2EE, eclipse, SOAP,

XML, UDDI, ebXML,

Struts, Linux, IPv6 etc.

Accumulation of technologyAccumulation of technology / know-how / know-how

Accumulation of technology / know-how

Server

Storage

Network

Middle-ware

Cooperation with hardware

partners

Cooperation with software

partners

5.5 Easy-to-use Platforms with System Lifecycle

Fujitsu’s mission is to provide platforms systems that customers can easily use and confidence over the entire system

lifecycle of development, operation and expansion.

In order for our customers to be able to use their systems with ease and stability , Fujitsu provides a one-stop shop for

an IT infrastructure that realizes ‘shortened development’, ‘reliability and stability’ and ‘reduced TCO’ to enable power-

ful support to customer ‘speed business’ through platform integration.

Fujitsu continues and strengthens its platform integration to quickly solve customer business issues that are in need of

immediate adaptation to business changes.

managing it complexity triole

Documents