managing the global work force

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    Group-8, Section-3

    -Dagar Katyal

    -Mohammad Khurram

    -Prachi Sawant

    -Shuchita Shekhar

    -Vivek Joseph

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    International Imperative

    Why organizations expand internationally

    To capture enhanced market opportunities thatforeign countries may present

    To achieve economies of scale in production and

    administration by expanding scope and volume ofoperations to international markets

    Keeping up with industry leaders may requireorganization to enter foreign markets

    Acquiring ownership of foreign-based organizationor subsidiary

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    International Imperative

    As companies in theUnited States andBritain cut software

    jobs and outsource toother countries inorder to drive downcosts, countries such

    as India continue tosee employment rise.

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    International Expansion

    Strategies for expanding internationally Exporting locally produced goods to host

    country

    Subcontracting or licensing production ofcertain goods or services to foreign partner

    Entering into joint venture with foreignpartner

    Setting up operations (making a directinvestment) in form of foreign branch orsubsidiary

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    Employees in an Global Workforce

    Parent-country national

    Employee who was born and works in the country in which anorganizations headquarters is located.

    Host-country national Employee who is a citizen of the country (other than parent

    country) in which an organization operates a facility.

    Third-country national

    Employee who is a citizen of a country that is neither theparent country nor the host country of the employer.

    Expatriates Employees assigned to work in another country.

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    Employers in the Global Marketplace

    International organization An organization that sets up one or a few facilities in

    one or a few foreign countries.

    Multinational company An organization that builds facilities in a number of

    different countries in an effort to minimizeproduction and distribution costs.

    Global organization

    An organization that chooses to locate a facilitybased on the ability to effectively, efficiently, andflexibly produce a product or service using culturaldifferences as an advantage.

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    Factors Affecting HRM in International Markets

    GlobalHRM

    Culture

    EducationEconomicSystems

    Political-Legal

    Systems

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    Culture

    A communitys set of shared assumptionsabout how the world works and what idealsare worth striving for.

    Culture can greatly affect a countrys laws.

    Culture influences what people value, so itaffects peoples economic systems andefforts to invest in education.

    Culture often determines the effectivenessof various HRM practices.

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    Culture

    Cultural characteristics influence the waysmembers of an organization behave toward oneanother as well as their attitudes toward variousHRM practices.

    Cultures strongly influence the appropriatenessof HRM practices.

    Cultural differences can affect how people

    communicate and how they coordinate theiractivities.

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    Hofstedes Cultural Dimensions

    Individualism/Collectivism Describes the strength of the relationbetween an individual and otherindividuals in the society.

    Power Distance Concerns the way the culture deals with

    unequal distribution of power and definesthe amount of inequality that is normal.

    Uncertainty Avoidance Describes how cultures handle the fact thatthe future is unpredictable.

    Masculinity/FemininityThe emphasis a culture places on practices

    or qualities that have traditionally beenconsidered masculine or feminine.

    Long-term/Short-termOrientation

    Suggests whether the focus of culturalvalues is on the future (long term) or thepast and present (short term).

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    Culture

    Organizations must prepare managers torecognize and handle cultural differences. Recruit managers with knowledge of other

    cultures

    Provide training

    For expatriate assignments, organizations mayneed to conduct an extensive selection process

    to identify individuals who can adapt to newenvironments.

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    Education and Skill Levels

    Companies with foreign operations locate incountries where they can find suitableemployees.

    The educations and skill levels of a countryslabor force affect how and the extent towhich companies want to operate there.

    In countries with a poorly educatedpopulation, companies will limit theiractivities to low-skill, low-wage jobs.

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    Economic System

    The economic system provides many of theincentives or disincentives for developing the valueof the labor force.

    In developed countries with great wealth, laborcosts are relatively high. This impactscompensation and staffing practices.

    Income tax differences between countries make

    pay structures more complicated when they crossnational boundaries.

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    Political-Legal System

    The countrys laws often dictate the requirementsfor HRM practices: training, compensation, hiring,firing, and layoffs.

    An organization that expands internationally mustgain expertise in the host countrys legalrequirements and ways of dealing with its legalsystem.

    Organizations will hire one or more host- countrynationals to help in the process.

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    Emotional Cycle for Foreign Assignment

    HoneymoonCultural

    ShockRecovery Adjustment

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    International HRM

    International HRM requires Managing broader range of functional areas

    Becoming more involved in employees

    personal lives Setting up several different HRM systems for

    different geographic locations

    Dealing with more complex external

    constituencies Participating in international assignments

    that have heightened exposure to personalrisk

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    Four Approaches to IHRM

    Make strategic decision as to level of standardizationdesired across locations

    Ethnocentric approach

    Exporting organizations home country practices and policies to

    foreign locations Polycentric approach

    Allowing each location to develop own practices and policies

    Regiocentric approach

    Developing standardized practices and policies by geographicregion

    Geocentric approach

    Developing one set of global practices and policies applied at alllocations

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    Four Approaches to IHRM

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    Managing Global Workforce:

    Challenges and Strategies

    Challenges: Deployment in getting right skills to right

    place in organization, regardless of

    geographic location Knowledge and innovation dissemination

    and transfer, where all business unitsconcurrently receive and provide information

    Talent identification and development ofthose employees with abilities and skills tofunction effectively in global organization

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    Managing Global Workforce:

    Challenges and Strategies

    Strategies for managing global workforce

    Develop careers for employees to provide richcontextual knowledge of environments and cultures.

    Provide specific awareness building assignments thatdevelop cross-sensitivity in high potential employeesin short time

    Utilize expert SWAT teams deployed on short-term

    basis for operational problems technical projects Adopt virtual solutions by using electronic

    communication technologies to connect localemployees to distant problems

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