map of medicine: ehi live 2013
TRANSCRIPT
Map of Medicine
Cross care setting best practice care
pathways and referral management
© 2013 Map of Medicine Ltd Commercial and in confidence 2
Overview
About Map of Medicine
Demonstration
Benefits
Localisation
Successful programme implementation
© 2013 Map of Medicine Ltd Commercial and in confidence 3
• Leading international provider of interdisciplinary, integrated care pathways and clinical decision support
• Team consists of Clinicians, Health managers, Researchers, Pharmacists
• Integrated with the major UK GP systems, including EMIS, TPP and INPS
• Subsidiary of Hearst Corporation – Healthcare Group
Introduction to Map of Medicine
© 2013 Map of Medicine Ltd Commercial and in confidence 4
A partner in transforming care
National 260 accredited pathways
Local 1,800+ customised pathways
Decision support Instant access within clinicians’ workflow at the point of care
Map of Medicine supports the optimisation of
patient care by providing easy access to
comprehensive, evidence-based local
guidance and clinical decision support at the
point of care
260 evidence-based, best-practice pathways
125 referral guides
© 2013 Map of Medicine Ltd Commercial and in confidence 5
Map Sidebar: One-click access
EMIS Web
© 2013 Map of Medicine Ltd Commercial and in confidence 6
What is the Map of Medicine Solution?
© 2013 Map of Medicine Ltd Commercial and in confidence 7
Map Referrals
GP system integration: embedded within clinical workflow via Sidebar
Locally relevant information: search for and identify the most appropriate
local care pathway, referrals guidance, provider and patient information
Standardised referral forms: updated centrally across a CCG
One click access, referral forms are opened and auto-populated with the
patients’ demographic and clinical information
Live commissioning data: CCGs can easily track the volume and cost of GP
referrals to local services, analyse usage, report on referrals by condition
Save administration time - 20 days a month across a 40 practice CCG
Empower GPs to consider cost of referrals at the point of care
Benefits Realisation
© 2013 Map of Medicine Ltd Commercial and in confidence 9
Reducing unwarranted variation in care
Locally-customised evidence based pathways ensure that all clinicians have easy access
to the same information about best practice care and local service availability.
In Devon, only one third of people with dementia receive a formal diagnosis. To improve
this figure, a single, clearly defined local dementia pathway was designed to meet the
needs of healthcare professionals, patients and their carers
The pathway aimed to support GPs and their staff in improving dementia care, and
improving the speed of dementia diagnosis.
Following implementation, the following benefits have been realised:
Professional relationships have been greatly improved between GP & specialist mental
health providers, resulting in an overhaul of community mental health services
Dementia prevalence rates have increased since implementation of the initial pathway
(diagnosis rate 2011 32.6%, 2012 35.7%)
Waiting times for memory assessment have dropped
© 2013 Map of Medicine Ltd Commercial and in confidence 10
Reducing inappropriate referrals
Map pathways include best practice referral information. These can be adapted to reflect
local policy and service options, supporting consistent referral decisions, reducing
inappropriate referrals and improving the quality of care for patients.
In Merseyside, the CCG has used the Map to manage inappropriate referrals between
primary and secondary care, achieving savings of over £0.5million in 2011-12. Specific
examples of pathways include:
Management of minor dermatological conditions, where referrals into secondary care
were reduced by 36% from 2010-2012, releasing almost £200,000 for re-investment.
Implementing a local dyspepsia pathway promoting use of H.Pylori testing in primary
care, reducing need for unnecessary gastroscopy, and leading to a saving of £70,000 in
avoided referrals in 2012.
In Southampton, creation of over 100 local pathways has enabled significant financial
savings as a result of a reduction in GP referrals.
Across trauma and orthopaedics, gynaecology, haemotology, paediatric orthopaedics
and endocrinology, there was a net decrease of 15% in the volume of GP referrals in
2011-2012 compared to the same period in 2010-2011.
The quality of referrals improved by more than 50%, with the number of referrals
rejected from secondary care falling to 112 for orthopaedics and to 56 in gynaecology
© 2013 Map of Medicine Ltd Commercial and in confidence 11
Delivering care in the right setting
Map pathways support redesign of services to deliver care in the right setting, moving
services out of acute hospitals into the local community, thereby improving patient
experience and reducing costs.
Shifting services into the community: In Newham redesign of the Anticoagulation
pathway has resulted in a Point of Care Testing service for stable patients in primary,
rather than secondary, care. With 25 clinics available, 33% of patients are now being
managed at this level, improving access for patients and saving Newham LHC
approximately £300,000.
In Western Cheshire, a local Cellulitis pathway was created to communicate the
introduction of a new service to enable otherwise healthy adults to be treated with
intravenous antibiotics in the community. This resulted in a reduction in the number of
hospital admissions and a saving of £2,000 per patient.
Right care, right time: in the Wirral, patients were waiting up to three months to be
treated for Aged related Macular Degeneration. A local pathway helping to align
primary care clinicians, optometrists and ophthalmologists resulted in a reduction in
waiting and treatment times to within two weeks of referral, and delivered an
associated 25% cost reduction and an overall saving estimated at £200,000 per
annum.
© 2013 Map of Medicine Ltd Commercial and in confidence 12
Achieving Benefits
Experience in the UK
and New Zealand
with health
economies averaging
250,000 patients
have revealed
considerable health
community benefits
for regions
effectively
standardising care
across at least 6
clinical pathways.
Local implementation of the Map of Medicine takes, on average, about 6 months to demonstrate savings.
© 2013 Map of Medicine Ltd Commercial and in confidence 13
2012 Benefits Analysis
In 2012, 8 mature
PCT in the UK,
using Map of
Medicine achieved
combined savings
of £19million* for
an average
population size of
250,000 patients.
Between them, the
cost saving
benefits across 32
pathways were
analysed.
*2011-2012 SUS. PCTs included Devon, Plymouth, Torbay, Southampton, Gloucestershire, Eastern & Costal Kent, Milton Keynes, and Medway
64%
21%
11% 4%
Breakdown of cost savings across PCTs using the Map in 2012
Optimising admissions forelective care/procedures (£12m)
Minimising outpatient referrals(£4m)
Decreasing IP length of stay(£2.1m)
Local pathway developmentsavings (£0.8m)
For a 250,000 CCG, potential savings include £1.2m; £400k; 200k, £80k respectively
Localisation
© 2013 Map of Medicine Ltd Commercial and in confidence 15
Localisation
care maps can be customised to reflect local
needs, practices and services
local communities have their own view
the view hosts all locally produced care maps and
defaults to the regional or international version
© 2013 Map of Medicine Ltd Commercial and in confidence 16
Local view
© 2013 Map of Medicine Ltd Commercial and in confidence 17
Customising
Three ways to customise:
—1. Add administrative information in the local info tab
contact details
clinic information
opening times
—2. Edit a map and referral guide
reflect locally agreed clinical protocols
incorporate local service arrangements
—3. Create a new map
© 2013 Map of Medicine Ltd Commercial and in confidence 18
Customising - local info tab
Worcester - Osteoporosis
© 2013 Map of Medicine Ltd Commercial and in confidence 19
Customising – editing a care map
Wirral - Osteoporosis
© 2013 Map of Medicine Ltd Commercial and in confidence 20
Customising - locally created
Worcester - Persistent pain management
© 2013 Map of Medicine Ltd Commercial and in confidence 21
Key messages
Southampton – Prostate cancer
© 2013 Map of Medicine Ltd Commercial and in confidence 22
Local formulary
Southampton – Female urinary incontinence
© 2013 Map of Medicine Ltd Commercial and in confidence 23
Images
Exeter– Basal cell carcinoma
© 2013 Map of Medicine Ltd Commercial and in confidence 24
Patient information
North Mersey – Clinical genetics – Female without cancer – Maternal family history
© 2013 Map of Medicine Ltd Commercial and in confidence 25
Useful forms
Worcester – Dementia
© 2013 Map of Medicine Ltd Commercial and in confidence 26
Links to youtube clips
Southampton – Vertigo
© 2013 Map of Medicine Ltd Commercial and in confidence 27
Considerations for a successful
implementation of the Map referral
and pathway solution