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Don't Be a Best Kept Secret: Marketing & Social Media Best Practices

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Page 1: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

Don't Be a Best Kept Secret: Marketing & Social Media Best Practices

Page 2: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

UPDATES

● Give For Good Louisville Night at the Bats

● Midday Nonprofit Rally

● Bonus & Prize Pool

● KY AG & Bank Account info

● Social Media Challenge

○ Use #GiveForGoodLou for a chance to win!

● Nonprofit Toolkit

Page 3: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit
Page 4: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

WHAT’S YOUR BRAND?2-3 words that describe your ORGANIZATION

EXAMPLE:● Kentucky Science

Center○ Magnetic○ Upbeat○ Curious

● CNPE○ Convener○ Catalyst○ Collaborator

● Hannah E. Clore○ Energetic○ Driven○ Authentic

Page 5: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

ON YOUR OWNBrainstorm your organization’s brand:

1. Think about the essence of your org2. What is your mission?3. Values?4. Vision?5. WHO ARE YOU as an organization and what

are you like?

Let’s hear em!

Page 6: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

MAKE CONTENT WORK FOR YOU

● Sample content:

“The real success of #GiveForGoodLou will not be how much money

we raise, but the tremendous impact those dollars will have when

nonprofits across the community put them to work! Join the biggest

day of local giving on September 14th at

www.giveforgoodlouisville.org.”

● CNPE Brand:

“We believe in the potential of our community to #BeExcellent and

make an impact. Help GROW Louisville’s nonprofit sector with the

biggest day of local giving on September 14th! Visit

www.giveforgoodlouisville.org for more information.”

Page 7: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

MAKE CONTENT WORK FOR YOU

● Sample content:○ “Ready to join the excitement and give back as a force

for good? Mark your calendar to support us on

September 14! #GiveForGoodLou”

● KYScience Brand:○ “In physics, FORCE = something that causes a change

in the motion of an object. Help @KYScience be a force 4 GOOD! #GiveForGoodLou #DoScience”

Page 8: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

MAKE CONTENT WORK FOR YOU

VISUAL

Page 9: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

BEST PRACTICES

● Build relationships

○ Listen and respond to posts about you

○ Ask questions

● Leverage the real-time nature of social media

○ What’s happening now?

● Measure the value of your efforts

○ Gut check -- is this effective? Use analytics tools

● Communicate your brand visually

● Boost social media posts

○ A small budget goes a long way to greater visibility

○ Don’t underestimate Facebook LIVE

Page 10: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

CREATIVE IDEASLouisville Ballet

You know you want to see this rendition of Little Swans. We'll post the video (on Facebook and Twitter) as soon as we hit 75 donors

Page 12: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

CREATIVE IDEASWalden School

Page 13: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

CREATIVE IDEAS

● Motivate donors to give by

using each donation as an

“entry” for a special

incentive

● Use the comment feature

to collect responses from

your donors during the

day

Page 14: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

CREATIVE IDEAS

● Flash Mob

● Tabling

● Phonathon

● Chalking

● Collaboration

● Yard signs

Page 15: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

CREATIVE IDEAS

Partnerships:

● Discounts at local bars or restaurants

● Access to the kickoff or closing event

● Provide incentive for giving throughout your community

Page 16: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

COMMON MISTAKES

● Not identifying and tailoring

content to your audience

● Not making partnerships

● Not using an editorial calendar

● Not following trending topics

● Forgetting the importance of

visual content in storytelling

● Forgetting to have FUN

Page 17: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

When in doubt, SHARE!

● Think like your brand● Use resources that already exist○ Toolkit○ Checklist

● If you have time, get creative

Page 18: Marketing & Social Media Best Practices Don't Be a Best Kept …€¦ · Marketing & Social Media Best Practices. UPDATES Give For Good Louisville Night at the Bats Midday Nonprofit

Questions?

Hannah E. Clore

[email protected]

Center for Nonprofit Excellence