mastering conflict
DESCRIPTION
This is the 3rd presentation to the faculty about teaming. The topic is based off of Patrick Lencioni's Five Dysfunctions of a Team.TRANSCRIPT
Mastering Conflict
Please find a seat with your team (look for your team flag). If you don’t know your team, talk to Jen.
April 5, 2013
IHMS Mission & Vision Statements
Our Mission: To provide for the academic success of every student
Our Vision: To ensure that every student learns
Teaming Meeting Norms
This is a safe place for teaming; all ideas are worth consideration.
Please be respectful to those around you; avoid sidebar conversations.
Use technology to enhance learning online shopping = inappropriate
Taking notes = appropriate
Cell phones silenced = very appropriate
Your participation is needed; please engage in teaming and put away classroom work
Everything we do here should reflect our commitment to providing for the academic success of every student.
The Five Functions of a Successful Team
Conflict
Trust
Mastering…
Building…
Based on The Five Dysfunctions of a Team by Patrick Lencioni
Team-Work (aka Homework for Teams)
o What was your team goal from our last meeting?
o Did your team complete your goal?
o If so, GREAT! What did you learn from it?
o If not, why not? What can you do to have it completed by the end of the day?
Conflict
Trust
Last Week – Building Trust
“By building trust, a team makes conflict possible because team members do not hesitate to engage in passionate and sometimes emotional debate, knowing that they will not be punished for saying something that might otherwise be interpreted as destructive or critical”.
- Patrick Lencioni
Conflict in Movies
Movies vs. Meetings
Teaming Meeting Norms
This is a safe place for teaming; all ideas are worth consideration.
Please be respectful to those around you; avoid sidebar conversations.
Use technology to enhance learning online shopping = inappropriate
Taking notes = appropriate
Cell phones silenced = very appropriate
Your participation is needed; please engage in teaming and put away classroom work
Everything we do here should reflect our commitment to providing for the academic success of every student.
What are your team member’s policies regarding late work, absent work, ZAP work? What’s similar? What differences exist? Should they be the same for the entire team? Why or why not? Does it matter?
Team Discussion
The Five Functions of a Successful Team
Conflict
TrustBuilding…
The Five Dysfunctions of a Team by Patrick Lencioni
Invulnerability
Mastering… Artificial Harmony
Teams that fear conflict…
Have boring meetings
Create environments where back-channel politics and personal attacks thrive
Ignore controversial topics that are critical to team success
Fail to tap into all the opinions and perspectives of team members
Waste time and energy with posturing and interpersonal risk management
The Five Dysfunctions of a Team by Patrick Lencioni
Teams that engage in conflict…
Have lively, interesting meetings
Extract and exploit the ideas of all team members
Solve real problems quickly
Minimize politics
Put critical topics on the table for discussion
The Five Dysfunctions of a Team by Patrick Lencioni
Team Discussion
How do you handle cheating in the classroom? What are the similarities and/or differences between team members? Should team members’ policies be completely the same?
Team-Work (aka Homework for Teams)Common Tardy Policy
When is a student tardy? What happens when a student from your team is tardy? What can you do to encourage students to be on time to class?
Results
Accountability
Commitment
Conflict
Trust