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  • Mastering our Agile Product

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • What is JIRA ?

    Its a Issue tracking product Enter your bugs

    Assign the bugs

    Work on the bugs

    Release the bug fixes

    Waterfall / V-Shaped cycle point of view Looping workflow

    No precise ownership / or all

    No advanced reporting

    No modern performance review

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • What is agile methodoly ?

    Cross functional teams

    Collaboration

    Iterative / Incremental / Evolutionary

    Face to face

    Short Cycle

    XP, Kanban, Scrum

  • What is agile methodoly ?

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • What is JIRA Agile ?

    An Element of a Software Suite done to organize in a Agile way our software creation, delivery and improvement

    Idea

    BugJIRA

    OrganizeJIRA Agile

    Documentation

    Specification

    JIRA Confluence

    Code ManagementJIRA Bitbucket

    Code QualityJIRA Bamboo

    Customer SupportJIRA Service Desk

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • ICEPAY Custom Setup - Vocabulary

    Issue : An input EPIC : One to rule them all Story : Thats how to do it ! Bug : oops Idea / Suggestion : while shaving this

    morning I thought about this ICE Merchant Request : This

    merchant want that, and is entitled to it

    Workflow : A process to handle an issue

    Status Transition

    Ticket A wrote issue with a reference

    A Sprint A time unit of 10 open days

  • ICEPAY Custom Setup Bugs & Merchant requests

    ProductionICE In Production

    ReviewICE Review

    ReadyICE Ready for Release

    TestingICE Testing

    DevICE Development

    Ready for ITICE Development Queue

    OverviewICE Product Review

    EvaluateICE Product Queue

    SubmitICE Bug Queue / ICE Merchant Queue

  • ICEPAY Custom Setup Idea / Suggestion

    Evaluate

    ICE Product Review

    Submit

    ICE Suggestion Queue

  • ICEPAY Custom Setup Stories

    ProductionICE In Production

    ReviewICE Review

    ReadyICE Ready for Release

    TestingICE Testing

    DevICE Development

    Ready for ITICE Development Queue

    OverviewICE Product Review

    SubmitICE Product Queue

  • All Statuses

    ICE Ready for production When IT says ok this

    done

    ICE In production When its Live and

    customer have Agreed it fits the needs

    Graveyard When its not going to be

    done

    Bucket list When its good to keep in

    mind, but clearly not now

    ICE Development Nice ! Someone is

    creating your Issue

    ICE Testing Groovy ! IT is testing if

    the issue behavior is as expected

    ICE Review Awesome, Product & I

    are validating the issue!

    ICE Bug queue When youve entered a bug

    ICE Merchant queue When youve entered a

    merchant request

    ICE Suggestion Queue When youve entered a

    suggestion

    ICE product Queue Taken in account, but no one is

    on it

    ICE Product Review Product is working on your

    issue

    ICE Development Queue Ready to be worked on by IT

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • How should I use it Who can do what ?

    Create Bug Everyone !

    Create ICE Merchant Request Everyone !

    Create Idea / Suggestion Everyone !

    Create Story / epic Agile Development

    Agile Manager

  • How should I use it Fields explained

    EPIC LINK : What your issue relates to Everyone

    Priority : How important you think it is Everyone Normally you should leave it to normal or downgrade it. If it is important. Dont wait. Come and talk to product right away.

    Assignee : Who is in charge Agile developer / Manager ONLY

    ICE Employee reporter : Where you have to select who you are Members with grouped accounts

  • How should I use it Fields explained

    ICE Sponsor : Who is following this issue Everyone if applicable

    ICE Tools : Which tools are impacted Everyone

    ICE Category : What type are we talking about RUN : Day to day / bugs /

    Innovation : Idea / workaround.

    Lucidchart : A modelisation / workflow Agile developer / manager

  • How should I use it Fields explained

    Summary : top 10 words to explain Everyone

    Description : Be precise, give some examples Everyone

    Linked Issue : Type and relation Everyone (be sure of what you are doing)

    Attachment : Sources, screenshots, data, emails Everyone

  • How should I use it Fields explained

    TESTING / Test case : How are you going to check if the fix provided is working Everyone

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • Today Workshop Plan

    What is JIRA ?

    What is Agile Methodology ?

    What is JIRA Agile ?

    What is ICEPAY Custom Setup ?

    How Should I use It ?

    Workshop !

    Whats Next ?

  • Whats Next ? - Roadmap

  • Whats Next ? Step 1

    [Currently] to September 7th : Phase 1 The shacking boat Length : 2 Cycles of 10 working days (2 weeks) -> 1 month Description : In this phase things might get a bit disturbing for some of us, not

    for long I hope ! Objectives

    Setting up custom process Migrating from previous tools Sharing knowledge on product and how to

    Events Every 2 week : Monday Prioritizing Workshops (4+) Review event : How did YOU felt about this first cycle, what would YOU change ?

  • Whats Next ? Step 2

    From September 8th to October 19th : Phase 2 Enjoying Length : 3 Cycles of 10 working days (2 weeks) -> 1.5 month

    Description : We are starting to get use to things, lets add some more !

    Objectives Investing each team (Finance, Support, Sales, Marketing, Underwriting, Compliance)

    With strong ownership of their issue

    Events Having a formal reporting process : Every 2 weeks

    through a every 2 week review of their tickets

    Review event : How did YOU felt about this first cycle, what would YOU change ?

  • Whats Next ? Step 3

    From October 20th to November 30th : Phase 3 - Mastering Length : 3 Cycles of 10 working days (2 weeks) -> 1.5 month

    Description : Dammed ! We are getting to good as this, lets rock it !

    Objectives Being able to have a reliable issue resolution planning

    Events Review event : How did YOU felt about this first cycle, what would YOU change ?

  • Whats Next ? Step 4

    Phase 4 : Routine By then we should be used to the following routing.

    D0 : Sprint planning Priority Selection

    D1 : Reporting on previous sprint

    D4 : Ordering / evaluating pending issues (for next sprint)

    D9 : Teams wish list (for next sprint)

    D10 : release

    D0

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