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School of BusinessPOKHARA UNIVERSITY

PRESENTATIONInternship

(Graduate Seminar- 3 Credit Hours) MBA – V Trimester

Monday, 15th April,2013

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Internship In

BATAS ORGANIZATIONNaya Bazar, Pokhara

Presented By:Bijay Karmacharya

Laxmi KarkiUtsav Mulmi

V Trimester, MBA

Objectives of Internship

To analyze the practical implication of theoretical knowledge acquired during the MBA program.

To gain practical knowledge about the organization.

To understand the major functions along with products and services of the organization.

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Organization ProfileBatas Organization is one of Nepal’s

successful and upcoming organizations in Automobiles, Finance, Investment & Remittance, Energy, Travel & Tourism and Retail Business

Established by Shree Ram Prasad Batas in 1969 A.D

Vision & Mission of Batas Organisation

The vision of Batas organization is :

" The organization of values, partnerships, and results; growing organically and responsibly to create a distinguished space in the business spectrum".

 

The Mission of Batas organization can be as follows :

Apply hospitality based approach in all customer interfaces

Provide only the appropriate quality products that a customer actually needs

Be genuine in everything we doGrow with Customer 

Areas of WorkBatas has a strong foundation of 14

subsidiaries companies focusing on following business:

Automobiles Finance & Investments Energy Travel  & Tourism Trading Business Remittance

Product & Services of the Organization

Company Products Estd Locatio

n

Batas Brothers Distributor of genuine spare

parts

of all products dealt by the

company.

1997 Pokhara

ASB Automobiles Authorized dealer of Mahindra

tractor,

TVS motorcycle for Dhaulagiri

and Gandaki Zone.

1995 Pokhara

UDR Auto

engineering

Authorized service center of

all products dealt by the

company.

2006 Pokhara

BATAS Investment

Pvt. Ltd

Refinancing of Automobiles 2003 Pokhara

Cont…

Ram Set

Investment Pvt.

Ltd

Refinancing of Automobiles 2006 Pokhara

Trithunga Trading

Concern Pvt. Ltd

Retailing of Tyre, battery and

lubricants

2006 Pokhara

BATAS

Automobiles

Authorized dealer of Suzuki

vehicles for Gandaki &

Dhaulagiri zone.

2009 Pokhara

Hotel Anand A Deluxe Tourist Hotel 1991 Pokhara

Trithunga Tours

and Travels Pvt.

Ltd

Rental Service of Car &

Buses for Tourist

2007 Pokhara

Organization Structure

Chairman

Managing Director

Executive Director

AC Department

Head

HR Department

Head

Sales Department

Head

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Different Companies under Batas Organization

Batas BrothersASB AutomobilesUDR Auto

EngineeringBatas Investment

Pvt. LtdRam Set

Investment Pvt. Ltd

Trithunga Trading Concern Pvt. Ltd

Batas AutomobilesHotel Anand

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Job Profile Assigned in:

• HR department • Sales department of

Mahindra• Sales department of ASB

Automobiles

Internship Period: 21st October, 2012 to 14th January, 2013

Activities Performed in HR Department

Manual work: Filing Handling Documents and Parcel Scanning the Documents along with Receiving and Sending

Mail Transferring phone Calls to the needed Department Customer Dealing Bill Checking Interview Taken for new candidates for the job Data Entry

HR Related Work in System Site Access & Authority Management System (AAMS) Leave News Notice Reporting

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Activities Performed in Mahindra Department

Dealing with CustomersHelping to prepare daily reportPotential customer list preparationFollow upPreparing Quotation letter and

delivery sheet

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Activities Performed in ASB Automobiles Dealing CustomersDocument PreparationMarketing ActivitiesCustomer Follow upPreparing Quotation letter and delivery

sheetData EntryCollecting Payments

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Intern's Key Observation

Employees are very cooperative to each other.

Employees are always ready to do what they are asked to do.

All staffs are positive to the interns and they are ready to make us learn about the operation of the organization.

Internal auditing is separately done.Proper Communication between the

employees and top level management.Regular back-up of computer data.

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Key Skills LearntTime managementKnowledge of accounting software

SWASTIKProper filling and IndexingDealing with various stakeholders

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Lesson Learnt- Importance of

DisciplinePunctualityCooperation

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Feedback to the Organization

Effective Co-ordination with the dealerSet criteria for evaluating marketing

activitiesSet up visual display mediaPromote good work environmentDevelop brochures that shows steps to

prepare necessary documents during purchase of vehicle

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Feedback to the University

Guidance to students before going to internship

Visit the organization during internship period

Contact students regularly, take feedback and help solving problems faced during the internship period.

Frequent Communication between Students and the Supervisor

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