1Increasing the level of responsibility of an employee is known as:

A) SpecializationB) ErgonomicsC) Job enlargementD) Job enrichmentE) Job rotation

2Analysis of therbligs is most closely related to:

A) methods analysis.B) simo chart.C) learning effect.D) motion studyE) all of the above choices are correct.

3Which technique is useful for studying nonrepetitive jobs?

A) methods analysis.B) time study.C) motion study.D) micromotion studyE) work sampling

4Task times derived from a firm's historical data are known as:

A) predetermined times.B) standard elemental times.C) judgmental times.D) micromotion timesE) MTM

5Among the following, all are advantages of specialization except:

A) simplifies trainingB) difficult to motivate qualityC) high productivityD) relatively low wagesE) all are advantages

6Which of the following is not an advantage of specialization?

A) low education/skill requirementsB) little mental effort neededC) low wage costsD) work can be monotonousE) minimum responsibilities

7Which one of the following statements about stopwatch time studies is not true?

A) Several repetitions are usually timed.B) A performance rating is usually necessary.C) There is no record of the method used by the worker.D) It is well suited for repetitive jobs.

E) Jobs that have varying task requirements can pose some difficulty.8Which one of the following statements concerning work sampling is not true?

A) Observations are made at random intervals.B) A detailed description of activities is obtained.C) Multiple observations are necessary.D) It can be used to estimate the percentage of delay.E) There is little or no disruption of work.

9The incorporation of human factors in job design is known as:

A) job enrichmentB) motion studyC) allowance factorsD) egonomicsE) specialization

10Which of the following must be true in every case

A) the standard time > the normal time.B) the normal time > the observed time.C) the observed time < the mean time.D) the mean time > the measured time of one performance of the operation.E) the standard time < the normal time.

Answers:1. D2. D3. E4. B5. B6. D7. C8. B9. D10. A

1Ergonomics is the incorporation of human factors in the design of the workplace.

A) TrueB) False

2Job enrichment is an important goal of job enlargement.

A) TrueB) False

3Job enrichment is otherwise known as vertical loading.

A) TrueB) False

4A standard elemental time for a task is the standard time derived from historical data rather than current data.

A) TrueB) False

5It is usually difficult or impossible to perform work measurement studies on creative or intellectual jobs such as those of a college professor.

A) TrueB) False

6The standard time for an activity is usually less than its normal time.

A) TrueB) False

7The allowance factor is designed to allow for defective products.

A) TrueB) False

8Work sampling results in less disruption of work than time study does.

A) TrueB) False

9Time study results in less detail about the time taken for a given task than work sampling does.

A) TrueB) False

10The sample size needed for a work sampling study increases as the amount of error allowed increases.

A) TrueB) False

11Work sampling is performed by having the analyst spend a period of time with the employee and take measurements of the amount of time needed to complete tasks.

A) TrueB) False

Answers:1. A2. B3. A4. A5. A6. B7. B8. A9. B10. B11. B

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