media and online usage questionnaire 2015 report and data set · 2018. 11. 15. · 74 i purchase...

Media and Online Usage Questionnaire 2015 Report and Data Set

Questionnaire 209 returns Report and Data Set v3.pdf

1. IntroductionThe data from 209 returns has been entered. Returns are still coming in. All data received will be entered in time.

This report has been prepared for the QuestionnaireAnalysisandResponsePlanningMeetingto be held on Tuesday 10th November 2015.

The report contains the following items:

2. What the data is telling us and how we should respond .......................... 2 My interpretation of what members are telling us about assistance sought via U3A activities and my summary of the main issues U3A Bendigo should address in response to the Questionnaire.

3. Statements Ticked - Summarised by Category ............................................. 6 A full list of all statements ticked by respondents, grouped into statement categories.

4. Statements Ticked - Graphed by Category .................................................. 11 Graphical summaries of tick spread and statements ticked by respondents, grouped in statement categories.

5. All Written Responses .......................................................................................... 32 A full list of all statements written on the questionnaires by respondents.

6. Written Responses – Technology Assistance Requests ......................... 47 Statements written on the questionnaires by respondents requesting assistance with technology – extracted from the full list of All Written Responses above

7. Data Processing Notes .......................................................................................... 49 A statement of how the data on the returned questionnaires was recorded.

8. The Questionnaire .................................................................................................. 51 A copy of the Questionnaire form, with the statements numbered.

1

Report

2. What the Data is Telling Us and How We Should Respond

ComputerUseandCompetency Respondents supplied the following data on the computer types (Desktop, Laptop/Notebook, Tablet) used:

No. % I do not use a computer 19 9.1 I use only one computer type 87 41.1 I use two computer types 78 37.3 I use all three computers 25 12.0 Total computer users 190 90.9

Respondents reported frequency of computer use as follows:

I use a computer regularly 156 74.6 I use a computer infrequently 28 13.4

Respondents reported their computer competency as follows:

I am a competent computer user 100 47.8 I use a computer with assistance 40 19.1 Computer users who did not rate competence 50 24.0

ActivityRequestsSummary Responses to items 104 through 138 on the Questionnaire allowed respondents to indicate assistance with digital technology matters. The requests summary follows:

ID Statement No % I would like U3A Bendigo to offer activities where I could learn about:

104 Operating a: Windows computer 58 27.8 105 Operating a: Macintosh computer 23 11.0 108 Backing up the data on my computer 55 26.3 109 Establishing an internet connection 13 6.2 110 Setting up a WiFi Modem 25 12.0 111 Online security measures 36 17.2 112 Browsing and searching internet sites 18 8.6 113 Sending and receiving emails and attachments 24 11.5 114 Using social media Facebook 31 14.8 115 Using social media Twitter 17 8.1 116 Using social media Skype 29 13.9 118 Operating a Smart Phone Model: __________ 37 17.7 119 Operating a Tablet PC Model: __________ 25 12.0 120 Operating an eBook Reader 24 11.5 121 Operating a Smart TV 29 13.9

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Report

122 Operating a Media Player 16 7.7 123 Operating a Portable Music Player 12 5.7 124 Converting Tapes and CDs to audio files and accessing the files 34 16.3 125 Editing and displaying digital photos 45 21.5 126 Converting photos and slides to digital images 44 21.1 127 Scanning documents 32 15.3 128 Downloading content from internet sites 32 15.3 129 Accessing media streaming such as ABC iView and SBS On Demand 34 16.3 130 Accessing Podcasts 29 13.9 131 Subscribing to a Video-on-demand service 19 9.1 132 Networking computers and Media Equipment 16 7.7 133 Storing media files and accessing them from the home network 25 12.0

These items have been omitted from the table: 106, Operating a Linux computer (2 requests) and the open-ended responses 107, 117, 134-138. (Analysis of the written responses detailed in AllWrittenResponses,p32ff is required). SpreadofRequests

No. %

Respondent made no request for assistance 80 38.3 Respondent made 1 to 4 requests 66 31.6 Respondent made 5 to 9 requests 44 21.1 Respondent made 10 or more requests 21 10.0 Number of respondents who requested assistance 129 61.7

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Report

The data is telling us many things, but these five things stand out for me: 1. 19 respondents have indicated no use of digital devices and have made no

requests re learning digital skills. 2. 71 computer user respondents have made no requests for assistance. 3. 100 respondents consider themselves to be competent computer users.

4. 129 respondents have requested assistance 5. Substantial groups of members have sought U3A assistance to develop

competencies in the 27 skill areas listed on the previous pages. I believe the main issues for U3A Bendigo to address in response to the Questionnaire are: 1. How to support members who want U3A to provide activities that will assist

them to develop digital skills. 2. How to support members who have no desire to attain digital competencies.

U3A Bendigo will ensure they are always included in courses and activities, including those where digital technologies are used by participants to do course work.

3. How to support members who may be at risk of isolation or exclusion from

access to benefits and entitlements, whether it be due to lack of access to resources, reluctance or a determination to avoid digital involvement.

4. How to involve members who have achieved a level of digital competence in

activities where they assist others who are seeking to develop skills. 5. How to ensure the continued engagement in courses and activities of digitally

competent members. 6. How to ensure that office bearers and conveners are equipped provide

facilities and programs that to meet the expectations of digitally competent new members.

Michael Gallagher U3A Bendigo Technology Advisory Group Convener 8th November 2015 Section 6. Written Responses – Technology Assistance Requests added 24th November.

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Report

5

StatementID

U3A Bendigo Media and Online Usage Questionnaire 2015 - Statements Ticked SummaryYes PercentageCat

Num

10 Media Usage

1 I occasionally play: LP records 57 27.3

2 I occasionally play: Audio Cassette tapes 45 21.5

3 I occasionally play: Video Cassette tapes 41 19.6

4 I occasionally play: Audio CDs 129 61.7

5 I occasionally play: DVDs 153 73.2

6 I occasionally play: Blu Ray discs 18 8.6

7 I occasionally play: Audio Files 39 18.7

8 I occasionally play: Video Files 48 23.0

9 Media played - additional statement: __________ 3 1.4

10 I have converted: Tapes/LP tracks to media files 11 5.3

11 I have converted: Audio CDs to media files 35 16.7

12 I have converted: Media files to other formats 18 8.6

13 Media conversion - additional statement: __________ 2 1.0

20 Computer Use

14 I use: a desktop computer 121 57.9

15 I use: a laptop/notebook computer 110 52.6

16 I use: a tablet computer 87 41.6

17 I use a computer with assistance 40 19.1

18 I am a competent computer user 100 47.8

19 Computer Competence - additional statement: __________ 13 6.2

20 I use a computer Regularly 156 74.6

21 I use a computer Infrequently 28 13.4

22 Computer use frequency - additional statement: __________ 3 1.4

23 I use: a Windows Computer 158 75.6

24 I use: a Macintosh Computer 35 16.7

25 I use: a Linux Computer 3 1.4

26 Computer used - additional statement: __________ 2 1.0

27 I have attended U3A Bendigo Computer courses 56 26.8

28 I have attended U3A Bendigo Computer User Group sessions 18 8.6

29 U3A Computer sessions - additional statement: __________ 5 2.4

30 Internet Use

30 I browse the internet when searching for information 172 82.3

31 I use email 180 86.1

32 I pay bills and do banking online 94 45.0

33 I check manufacturers sites and product reviews when making purchasingdecisions

100 47.8

34 I check the internet to compare prices prior to making purchases 88 42.1

35 I purchase items from online stores 83 39.7

6

StatementID


Num

36 I use the internet to book accommodation/airline flights/tickets to events. 108 51.7

37 I use Facebook 68 32.5

38 I use Twitter 9 4.3

39 I use Skype 62 29.7

40 Internet Use - additional statement: __________ 6 2.9

41 I would like to access the internet but do not know how 14 6.7

40 Mobile Phone Use

42 I use a mobile phone 181 86.6

43 I send and receive text messages on my phone 149 71.3

44 Mobile Phone Use - additional statement: __________ 6 2.9

45 I send and receive emails on my phone 39 18.7

46 I listen to music files on my phone 22 10.5

47 I listen to radio stations on my phone 22 10.5

48 I take photos with my phone 86 41.1

49 I check the weather forecast on my phone 59 28.2

50 I check sports scores on my phone 20 9.6

51 I access street maps on my phone 52 24.9

52 Smart Phone Use - additional statement 1: __________ 6 2.9

53 Smart Phone Use - additional statement 2: __________ 1 0.5

50 Digital Camera Use

54 I use a digital camera 152 72.7

55 I print selected photos at home 60 28.7

56 I get photos printed at a store 101 48.3

57 I create flip albums from photos 12 5.7

58 I display photos on a TV 54 25.8

59 I display photos on a computer 99 47.4

60 I display photos in a Digital Photo Frame 27 12.9

61 I burn photos to CD/DVD 35 16.7

62 I make short videos/films 14 6.7

63 Digital Camera Use - additional statement: __________ 2 1.0

60 Scanning

64 I have scanned photos and slides 80 38.3

65 I have scanned documents 105 50.2

66 Scanner Use - additional statement: __________ 2 1.0

70 Video and Computer Game Use

67 I use a video game console 1 0.5

68 I play computer games or simulations 57 27.3

69 Video Game Use - additional statement: __________ 1 0.5

7

StatementID


Num

80 Ebook Use

70 I have an ebook reader 34 16.3

71 I purchase ebooks 31 14.8

72 I borrow eBooks from a Library 20 9.6

73 Ebook Use - additional statement: __________ 1 0.5

90 Online Media Purchase

74 I purchase music online 23 11.0

75 I purchase videos online 12 5.7

76 I subscribe to an online newspaper 31 14.8

77 I subscribe to an online magazine 20 9.6

78 Online Purchases - additional statement: __________ 1 0.5

100 Free Media Stream Use

79 I do not know what media streaming is 96 45.9

80 I use a computer to stream media 28 13.4

81 I use a smart phone/a tablet PC to stream media 23 11.0

82 I use a smart TV to stream media 14 6.7

83 I have accessed programs from ABC iView and/or SBS On Demand 82 39.2

84 Free Media Streaming - additional comment__________ 0 0.0

110 Video-on-Demand Subscription

85 I do not know what a Video-on-demand service is 90 43.1

86 I subscribe to an online Video-on-demand service 9 4.3

87 Video-on-demand Subscription - additional statement__________ 1 0.5

120 Online Security

88 I am aware of security issues and I feel that I am able to use the Internet safely 150 71.8

89 I am reluctant to go online because of security concerns 27 12.9

90 My computer has been/is compromised by a virus contracted while online 43 20.6

91 I have been compromised financially when my online information was obtainedby others

11 5.3

92 I have never been compromised by online activity 97 46.4

93 Online Security - additional statement: __________ 6 2.9

130 U3A Digital Involvement

94 I visit the U3A Bendigo Website 86 41.1

95 I access The BUZZ online 89 42.6

96 I have corresponded with U3A Bendigo via email 45 21.5

97 I have accessed U3A Bendigo's WiFi network at St Mary's 23 11.0

98 I have attended activities where U3A Bendigo's Video Projector is used 53 25.4

99 I have used U3A Bendigo's Video Projector to present information or play mediato groups

8 3.8

100 I have used my computer to prepare course material for and/or to present media 18 8.6

8

StatementID


Num

101 I have used my computer to prepare documents for U3A Bendigo 21 10.0

102 Involvement with Tech at U3A - additional statement 1__________ 1 0.5

103 Involvement with Tech at U3A - additional statement 2__________ 0 0.0

140 Activity Request

104 Operating a: Windows computer 58 27.8

105 Operating a: Macintosh computer 23 11.0

106 Operating a: Linux computer 2 1.0

107 Operating a: __________ 3 1.4

108 Backing up the data on my computer 55 26.3

109 Establishing an internet connection 13 6.2

110 Setting up a WiFi Modem 25 12.0

111 Online security measures 36 17.2

112 Browsing and searching internet sites 18 8.6

113 Sending and receiving emails and attachments 24 11.5

114 Using social media Facebook 31 14.8

115 Using social media Twitter 17 8.1

116 Using social media Skype 29 13.9

117 Using social media Additional statement: __________ 1 0.5

118 Operating a Smart Phone Model: __________ 37 17.7

119 Operating a Tablet PC Model: __________ 25 12.0

120 Operating an eBook Reader 24 11.5

121 Operating a Smart TV 29 13.9

122 Operating a Media Player 16 7.7

123 Operating a Portable Music Player 12 5.7

124 Converting Tapes and CDs to audio files and accessing the files 34 16.3

125 Editing and displaying digital photos 45 21.5

126 Converting photos and slides to digital images 44 21.1

127 Scanning documents 32 15.3

128 Downloading content from internet sites 32 15.3

129 Accessing media streaming services such as ABC iView and SBS On Demand 34 16.3

130 Accessing Podcasts 29 13.9

131 Subscribing to a Video-on-demand service 19 9.1

132 Networking computers and Media Equipment 16 7.7

133 Storing media files and accessing them from the home network 25 12.0

134 I would like to learn about additional statement 1: __________ 6 2.9

135 I would like to learn about additional statement 2: __________ 3 1.4

150 Open Suggestion

136 Courses/activities/facilities suggestion 1: __________ 22 10.5


9

StatementID


Num


160 Added Response

139 Additional statements/comments written by the respondent: __________ 12 5.7

10

Statements Ticked Graphed by Category

Media and Online Usage Questionnaire 2015 209 Data

Summaries by Statement Category

Michael Gallagher 7th November 2015

The responses received to the nine categories of statement on the Questionnaire are detailed separately

10 Media Use .................................................................................... 2 20 Computer Use ............................................................................ 4 30 Internet Use ................................................................................ 6 40 Mobile Phone Use .................................................................... 8 50 Digital Photography ............................................................. 10 60 Games and Online Media ................................................... 12 70 Online Security ....................................................................... 14 80 U3A Facilities .......................................................................... 16 90 Assistance Sought ................................................................. 18

The data has been graphed two ways to show:

1) the spread of ticks placed by respondents in each category (left example above) These graphs also detail the number of respondents who did not place a tick against any item in the category.

2) the number of ticks placed against each statement in the category by respondents (right example, above). Note: the interpretation of the ticks registered against Additional Statements (i.e. Questionnaire items which provided space for respondents to add their own statements) requires examination of the data in AllWrittenResponses.

11


10MediaUsage Statement No. % 1 Ioccasionallyplay:LPrecords 57 27.3 2 Ioccasionallyplay:AudioCassettetapes 45 21.5 3 Ioccasionallyplay:VideoCassettetapes 41 19.6 4 Ioccasionallyplay:AudioCDs 129 61.7 5 Ioccasionallyplay:DVDs 153 73.2 6 Ioccasionallyplay:BluRaydiscs 18 8.6 7 Ioccasionallyplay:AudioFiles 39 18.7 8 Ioccasionallyplay:VideoFiles 48 23.0 9 Mediaplayed-additionalstatement:__________ 3 1.4 10 Ihaveconverted:Tapes/LPtrackstomediafiles 11 5.3 11 Ihaveconverted:AudioCDstomediafiles 35 16.7 12 Ihaveconverted:Mediafilestootherformats 18 8.6 13 Mediaconversion-additionalstatement:__________ 2 1.0

12


13


20ComputerUse Statement No. % 14 Iuse:adesktopcomputer 121 57.9 15 Iuse:alaptop/notebookcomputer 110 52.6 16 Iuse:atabletcomputer 87 41.6 17 Iuseacomputerwithassistance 40 19.1 18 Iamacompetentcomputeruser 100 47.8 19 ComputerCompetence-additionalstatement:__________ 13 6.2 20 IuseacomputerRegularly 156 74.6 21 IuseacomputerInfrequently 28 13.4 22 Computerusefrequency-additionalstatement:__________ 3 1.4 23 Iuse:aWindowsComputer 158 75.6 24 Iuse:aMacintoshComputer 35 16.7 25 Iuse:aLinuxComputer 3 1.4 26 Computerused-additionalstatement:__________ 2 1.0 27 IhaveattendedU3ABendigoComputercourses 56 26.8 28 IhaveattendedU3ABendigoComputerUserGroupsessions 18 8.6 29 U3AComputersessions-additionalstatement:__________ 5 2.4

14


No. %Nocomputeruseticks 15 7.1Iuseacomputerinfrequently 28 13.4Iuseacomputerregularly 156 74.6Iuseacomputerwithassistance 40 19.1Iamacompetentcomputeruse 100 47.8Didnotratecomputerusecompetence 54 25.8

15


30InternetUse Statement No. % 30 Ibrowsetheinternetwhensearchingforinformation 172 82.3 31 Iuseemail 180 86.1 32 Ipaybillsanddobankingonline 94 45.0 33 Icheckmanufacturerssitesandproductreviewswhen makingpurchasingdecisions 100 47.8 34 Ichecktheinternettocomparepricespriortomaking purchases 88 42.1 35 Ipurchaseitemsfromonlinestores 83 39.7 36 Iusetheinternettobookaccommodation/airlineflights/ ticketstoevents. 108 51.7 37 IuseFacebook 68 32.5 38 IuseTwitter 9 4.3 39 IuseSkype 62 29.7 40 InternetUse-additionalstatement:__________ 6 2.9 41 Iwouldliketoaccesstheinternetbutdonotknowhow 14 6.7

16


No. %NoInternetuseticks 18 8.6

17


40MobilePhoneUse Statement No. % 42 Iuseamobilephone 181 86.6 43 Isendandreceivetextmessagesonmyphone 149 71.3 44 MobilePhoneUse-additionalstatement:__________ 6 2.9 45 Isendandreceiveemailsonmyphone 39 18.7 46 Ilistentomusicfilesonmyphone 22 10.5 47 Ilistentoradiostationsonmyphone 22 10.5 48 Itakephotoswithmyphone 86 41.1 49 Ichecktheweatherforecastonmyphone 59 28.2 50 Ichecksportsscoresonmyphone 20 9.6 51 Iaccessstreetmapsonmyphone 52 24.9 52 SmartPhoneUse-additionalstatement1:__________ 6 2.9 53 SmartPhoneUse-additionalstatement2:__________ 1 0.5

18


No. %NoMobilePhoneuseticks 23 11.0

19


50DigitalPhotography Statement No. % 54 Iuseadigitalcamera 152 72.7 55 Iprintselectedphotosathome 60 28.7 56 Igetphotosprintedatastore 101 48.3 57 Icreateflipalbumsfromphotos 12 5.7 58 IdisplayphotosonaTV 54 25.8 59 Idisplayphotosonacomputer 99 47.4 60 IdisplayphotosinaDigitalPhotoFrame 27 12.9 61 IburnphotostoCD/DVD 35 16.7 62 Imakeshortvideos/films 14 6.7 63 DigitalCameraUse-additionalstatement:__________ 2 1.0 64 Ihavescannedphotosandslides 80 38.3 65 Ihavescanneddocuments 105 50.2 66 ScannerUse-additionalstatement:__________ 2 1.0

20


No. %NoDigitalPhotographyticks 37 17.7

21


60GamesandOnlineMediaUse Statement No. % 67 Iuseavideogameconsole 1 0.5 68 Iplaycomputergamesorsimulations 57 27.3 69 VideoGameUse-additionalstatement:__________ 1 0.5 70 Ihaveanebookreader 34 16.3 71 Ipurchaseebooks 31 14.8 72 IborroweBooksfromaLibrary 20 9.6 73 EbookUse-additionalstatement:__________ 1 0.5 74 Ipurchasemusiconline 23 11.0 75 Ipurchasevideosonline 12 5.7 76 Isubscribetoanonlinenewspaper 31 14.8 77 Isubscribetoanonlinemagazine 20 9.6 78 OnlinePurchases-additionalstatement:__________ 1 0.5 79 Idonotknowwhatmediastreamingis 96 45.9 80 Iuseacomputertostreammedia 28 13.4 81 Iuseasmartphone/atabletPCtostreammedia 23 11.0 82 IuseasmartTVtostreammedia 14 6.7 83 IhaveaccessedprogramsfromABCiViewand/orSBS OnDemand 82 39.2 84 FreeMediaStreaming-additionalcomment__________ 0 0.0 85 IdonotknowwhataVideo-on-demandserviceis 90 43.1 86 IsubscribetoanonlineVideo-on-demandservice 9 4.3 87 Video-on-demandSubscription-additionalstatement_______ 1 0.5

22


No. %NoGamesorOnlineMediaticks 24 11.5

23


70OnlineSecurity Statement No. % 88 IamawareofsecurityissuesandIfeelthatIamable tousetheInternetsafely 150 71.8 89 Iamreluctanttogoonlinebecauseofsecurityconcerns 27 12.9 90 Mycomputerhasbeen/iscompromisedbyavirus contractedwhileonline 43 20.6 91 Ihavebeencompromisedfinanciallywhenmyonline informationwasobtainedbyothers 11 5.3 92 Ihaveneverbeencompromisedbyonlineactivity 97 46.4 93 OnlineSecurity-additionalstatement:__________ 6 2.9

24


No. %NoOnlineOnlineticks 24 11.5

25


U3AFacilities Statement No. % 94 IvisittheU3ABendigoWebsite 86 41.1 95 IaccessTheBUZZonline 89 42.6 96 IhavecorrespondedwithU3ABendigoviaemail 45 21.5 97 IhaveaccessedU3ABendigo'sWiFinetworkatStMary's 23 11.0 98 IhaveattendedactivitieswhereU3ABendigo'sVideo Projectorisused 53 25.4 99 IhaveusedU3ABendigo'sVideoProjectortopresent informationorplaymediatogroups 8 3.8 100 Ihaveusedmycomputertopreparecoursematerialfor and/ortopresentmediatoU3ABendigogroups 18 8.6 101 Ihaveusedmycomputertopreparedocumentsfor U3ABendigo 21 10.0 102 InvolvementwithTechatU3A-additionalstatement1______ 1 0.5 103 InvolvementwithTechatU3A-additionalstatement2______ 0 0.0

26


No. %NoU3AFacilitiesticks 79 37.8

27


AssistanceSought Statement No. % 104 Operatinga:Windowscomputer 58 27.8 105 Operatinga:Macintoshcomputer 23 11.0 106 Operatinga:Linuxcomputer 2 1.0 107 Operatinga:__________ 3 1.4 108 Backingupthedataonmycomputer 55 26.3 109 Establishinganinternetconnection 13 6.2 110 SettingupaWiFiModem 25 12.0 111 Onlinesecuritymeasures 36 17.2 112 Browsingandsearchinginternetsites 18 8.6 113 Sendingandreceivingemailsandattachments 24 11.5 114 UsingsocialmediaFacebook 31 14.8 115 UsingsocialmediaTwitter 17 8.1 116 UsingsocialmediaSkype 29 13.9 117 UsingsocialmediaAdditionalstatement:__________ 1 0.5 118 OperatingaSmartPhoneModel:__________ 37 17.7 119 OperatingaTabletPCModel:__________ 25 12.0 120 OperatinganeBookReader 24 11.5 121 OperatingaSmartTV 29 13.9 122 OperatingaMediaPlayer 16 7.7 123 OperatingaPortableMusicPlayer 12 5.7 124 ConvertingTapesandCDstoaudiofilesandaccessingthefiles34 16.3 125 Editinganddisplayingdigitalphotos 45 21.5 126 Convertingphotosandslidestodigitalimages 44 21.1 127 Scanningdocuments 32 15.3 128 Downloadingcontentfrominternetsites 32 15.3 129 AccessingmediastreamingservicessuchasABCiView andSBSOnDemand 34 16.3 130 AccessingPodcasts 29 13.9 131 SubscribingtoaVideo-on-demandservice 19 9.1 132 NetworkingcomputersandMediaEquipment 16 7.7 133 Storingandaccessingmediafilesfromthehomenetwork 25 12.0

28


29


SpreadofRequestsforAssistance

No. %Respondentmadenorequestforassistance 80 38.3Respondentmade1to4requests 66 31.6Respondentmade5to9requests 44 21.1Respondentmade10ormorerequests 21 10.0Numberofrespondentswhorequestedassistance 129 61.7

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31

U3A Bendigo Media and Online Usage Questionnaire 2015 - Written ResponsesReturn

IDStatementID4 I occasionally play: Audio CDs

1 frequentlly192

7 I occasionally play: Audio Files

1 MP3177

9 Media played - additional statement: __________

1 Yes23

None of the above30

1 Audio and Video files on YouTube36

No50

1 Personally made short films - mp4 format HD81

Not applicable95

Not at all106

Nil118

occasionally crossed, regularly inserted121

Nil130

11 I have converted: Audio CDs to media files

1 Family members do it for me.153

13 Media conversion - additional statement: __________

No23

1 I make short video stories24

No50

1 Slides to digital54

No59

Never65

No66

Nil118

Nil130

I would like to learn how to.194

14 I use: a desktop computer

No Computer15

15 I use: a laptop/notebook computer

1 laptop circled175

1 notebook struck through187

16 I use: a tablet computer

1 iPad99

1 mainly iPad192

notebook computer struck through196

17 I use a computer with assistance

1 Occasional assistance74

1 My granddaughter helps me with any problems187

32


IDStatementID18 I am a competent computer user

1 reasonably21

1 fairly56

1 Competent with familiar things, not good with changed modes.58

1 for my needs119

1 competent struck through, moderate131

1 in the tasks I want to use.153

1 for my purposes169

1 until something goes wrong and I don't know how to fix it.170

Sort of!172

I am a fairly competent computer user173

1 semi189

1 but not proficient in all areas.192

1 generally competent but would like to learn more.194

19 Computer Competence - additional statement: __________

1 Just converting to laptop3

1 I am not a very competent computer user.22

1 Average25

1 Reasonably competent44

1 Not at all51

I have no computer65

Not applicable. No computer.66

I am an average user69

Not applicable73

1 Occasionally need a technician82

1 New computer, which I don't understand83

1 Use help when forced to accept and send email106

1 Basic117

No computer128

1 I use a computer with limited skill139

1 So/so166

1 Trying to learn to use iPad! Need assistance.167

1 I use a computer, but don't feel competent.208

20 I use a computer Regularly

1 Every day156

21 I use a computer Infrequently

1 iPad99

1 very209

22 Computer use frequency - additional statement: __________

1 daily3

1 Every day24

33


IDStatementID


Never66

Don't have one73

1 Have to wait for assistance.167

23 I use: a Windows Computer

1 PC Home153

1 Wind 7191

24 I use: a Macintosh Computer

1 Sometimes116

1 Laptop, tablet, phone153

26 Computer used - additional statement: __________

No45

1 Apple iPad52

Not necessary for me53


Not applicable66

About to change to Apple Mac194

1 Apple iPad197

27 I have attended U3A Bendigo Computer courses

1 Only 1 - burning photos to CD/DVD6

1 Long ago146

No155

28 I have attended U3A Bendigo Computer User Group sessions

No155

29 U3A Computer sessions - additional statement: __________

1 Digital Photography24

None of the above30

Neither32

No50

Never65

Not interested.66

1 Home LAN Workshop78

1 I have run a Digital Imaging Course81

1 I would like to attend174

1 On Track at Eaglehawk187

I should like to attend some computer courses.194

30 I browse the internet when searching for information

1 (sometimes)152

1 rarely187

1 occasionally199

34


IDStatementID31 I use email

1 Occasionally46

32 I pay bills and do banking online

1 sometimes170

1 partially.192

35 I purchase items from online stores

Never88

1 rarely119

1 sometimes170

1 Bookshop181

36 I use the internet to book accommodation/airline flights/tickets to events.

1 booking.com58

1 Occasionally74

1 tickets to events circled188

37 I use Facebook

1 Very occasionally72

1 (basic)119

1 Very little146

1 rarely153

No155

1 Not confident in the integrity of Facebook170

38 I use Twitter

No155

39 I use Skype

1 My daughter inlaw is Russian. At Christmas, we have twice been connected to her parents for a chat. My only use ofSkype.

65

Nil118

1 Once146

1 Not confident in the integrity of Twitter170

1 Sometimes196

40 Internet Use - additional statement: __________

Never use9

1 I have used Facetime (iPad)18

None of the above30

1 Don't want/need Facebook53

1 I have better things to do with my time and money than wasting it on the Internet.65

None of the abover. Not applicable.66

1 I use Messenger70

I would like to know more about Facebook and Twitter119

1 I use Facetime168

1 I maintain a blog183

35


IDStatementID42 I use a mobile phone

No20

1 Rarely35

1 I have a mobile phone, but only carry it when away in case of emergency. See later note. Later note: I went to feedmy mobile phone some money and had used it so infrequently that the number had lapsed.

65

1 I have a mobile phone for emergencies74

1 In an emergency. Keep it charged.123

1 occasionally146

1 Only for txt167

43 I send and receive text messages on my phone

1 send crossed out22

44 Mobile Phone Use - additional statement: __________

1 The phone is very old35

1 Don't want my serenity disturbed endlessly53

1 and calls59

1 Occasional emergency use82

1 Rarely83

1 Have mobile phone for emergencies106

Nil118

45 I send and receive emails on my phone

No20

1 Sometimes70

1 send crossed out75

1 ^ and iPAD102

No155

1 receive189

46 I listen to music files on my phone

1 ^ and iPAD102

No155

47 I listen to radio stations on my phone

1 ^ and iPAD102

48 I take photos with my phone

1 ^ and iPAD102

1 used to146

No155

49 I check the weather forecast on my phone

1 ^ and iPAD102

50 I check sports scores on my phone

1 ^ and iPAD102

36


IDStatementID51 I access street maps on my phone

1 ^ and iPAD102

No155

52 Smart Phone Use - additional statement 1: __________

1 Just updated to a Galaxy phone3

1 I take notes on my mobile phone7

1 OK, Addicted,24

1 None of the above45

Don't have a smart phone55

None of the above66

Not applicable81

Not on phone, but on mini tablet105

1 Stock market137

I do not have a smart phone. I intend purchasing one.168

1 Access Stock Market reports194

No to all above.204

53 Smart Phone Use - additional statement 2: __________

1 I use my mobile phone to look up dictionaries7

54 I use a digital camera

1 Infrequently56

Digital crossed out128

1 Just staring to use digital camera167

56 I get photos printed at a store

1 On disk35

1 Occasionally72

I get photos printed at a store128

60 I display photos in a Digital Photo Frame

No155

61 I burn photos to CD/DVD

Old laptop. Burner burnt out!141

62 I make short videos/films

1 very occasionally7

1 X?11

63 Digital Camera Use - additional statement: __________

No59

1 I use a proper film camera.65

Not applicable66

I make Powerpoint presentation152

1 I make photo albums160

No to all above.204

37


IDStatementID64 I have scanned photos and slides

1 photos only8

1 slides crossed out22

1 and slides in parentheses37

65 I have scanned documents

1 but I no longer have a scanner56

1 in work place, but not on hope laptop.192

66 Scanner Use - additional statement: __________

Nil9

1 Can't work our scanner21

None of the above30

1 I seem to lose things I scan44

No59

Not interested66

No to all above.204

67 I use a video game console

No155

68 I play computer games or simulations

No155

69 Video Game Use - additional statement: __________

Nil9

Never44

Never47

1 Scrabble on iPad52

No59

Not applicable65

I borrow real books from a library66

Not applicable81

Nil118

70 I have an ebook reader

1 can do19

1 iPad92

1 iPad102

No155

1 on loan from a friend, but don't understand full function - reading is OK.175

1 iPad. Like to learn.191

1 Is this a Kindle?192

71 I purchase ebooks

1 on Kindle192

38


IDStatementID73 Ebook Use - additional statement: __________

Nil9

None of the above30

None—I like real books47

No59

Not applicable66

I have ereaders on my tablet79

Nil118

1 I access books on my iPad192

No to all above.204

74 I purchase music online

1 Sometimes116

No155

75 I purchase videos online

1 DVDs176

76 I subscribe to an online newspaper

1 Conjunction to daily delivery74

No155

77 I subscribe to an online magazine

No155

78 Online Purchases - additional statement: __________

1 I participate in an online group53

No to all above.204

79 I do not know what media streaming is

1 Not familiar50

1 ? instead of tick206

80 I use a computer to stream media

1 rarely153

81 I use a smart phone/a tablet PC to stream media

1 smart phone struck through131

No155

1 smart phone struck through204

82 I use a smart TV to stream media

1 smart phone crossed out20

1 I have one on order187

83 I have accessed programs from ABC iView and/or SBS On Demand

1 SBS on Demand crossed out22

1 Juat once! Proof of concept.144

1 have not used much189

39


IDStatementID85 I do not know what a Video-on-demand service is

1 Not familiar50

87 Video-on-demand Subscription - additional statement__________

None of the above30

1 Is this what we use on Telstra Tbox?36

No50

Not needed as I watch Free-to-Air videos recorded by PVR53

I am free-trialling one and will subscribe in the future.79

Not applicable81

No to all above.204

88 I am aware of security issues and I feel that I am able to use the Internet safely

1 Maybe10

1 Have AVG Security56

89 I am reluctant to go online because of security concerns

1 Am cautious104

1 sometimes.208

90 My computer has been/is compromised by a virus contracted while online

1 has been circled21

1 Years ago44

1 Now fixed47

1 has been underlined85

1 has been underlined88

1 has been circled110

1 is crossed out112

1 is crossed out125

1 compromised crossed through attacked133

1 compromised crossed, attacked134

1 is compromised struck through141

1 Home PC153

1 is crossed out156

91 I have been compromised financially when my online information was obtained by others

1 Once. No loss.13

1 Home PC153

is compromised struck through174

93 Online Security - additional statement: __________

1 Have a company that looks after computer viruses at the moment10

1 I have had my email account hacked.18

1 I have McAfee protection.26

1 I have been hacked and needed to inform all my contacts.58


I don't have a computer66

40


IDStatementID

I need to be yet more careful and better informed.79

Nil118

1 I have received scam email119

1 Scam mail only. Not taken in though.122

Technicians cleaned it153

94 I visit the U3A Bendigo Website

Never88

No155

95 I access The BUZZ online

Never. Cannot access The BUZZ for some reason.88

No155

96 I have corresponded with U3A Bendigo via email

Never88

No155

97 I have accessed U3A Bendigo's WiFi network at St Mary's

1 At workshop only78

No155

98 I have attended activities where U3A Bendigo's Video Projector is used

No155

99 I have used U3A Bendigo's Video Projector to present information or play media to groups

No155

100 I have used my computer to prepare course material for and/or to present media to U3A Bendigo groups

No155

101 I have used my computer to prepare documents for U3A Bendigo

No155

1 to document planned walks for "Walking for Fitness"156

102 Involvement with Tech at U3A - additional statement 1__________

1 I prefer outdoor pursuits and using my brain.28

No59

Not applicable65

I belong to My Story group and write stories on my computer187

Have used Powerpoint to present professional talks at other venues.194

104 Operating a: Windows computer

1 Tablet31

1 Detailed78

1 Update Windows 1097

1 Can do, but need more hopf for my laptop. Windows. Setting up icons, etc..192

105 Operating a: Macintosh computer

1 My Mac is relatively new153

41


IDStatementID

107 Operating a: __________

1 Learn how to use Windows 1018

1 Android Smart Phone22

1 Windows 7 Home Premium26

Not applicable to me66

112 Browsing and searching internet sites

1 OK with this50

113 Sending and receiving emails and attachments

1 attachments circled10

114 Using social media Facebook

1 two ticks, two stars33

Waste of time90

115 Using social media Twitter

1 one tick, one star33

117 Using social media Additional statement: __________

1 WiFi what is it?10

I have no interest in computers65

118 Operating a Smart Phone Model: __________

1 Galaxy3

1 Samsung5

1 iPhone10

1 iPhone21

1 Samsung Core22

1 Not purchased yet31

1 Samsung Galaxy35

1 Samsung36

1 I don't have one yet37

1 Samsung Galaxy 598

PM 0270-BV7FM-0270 (Sony Xperia)101

1 Samsung103

1 Samsung 4G133

1 iPhone 4138

1 HTC Desire141

1 I5156

1 Windows 8.1157

1 Samsung166

1 to be acquired/selected168

1 Apple 6194

119 Operating a Tablet PC Model: __________

1 iPad5

42


IDStatementID1 Surface22

1 Samsung36

1 Samsung37

Apple Air77

1 Which one to buy86

iPad Air109

1 Apple iPad119

1 Surface127

1 MS Surface133

1 MS Surface134

1 iPad 3 (mini)156

1 Asus Trahsformer Pad190

1 Current Apple Mac194

1 iPad204

121 Operating a Smart TV

1 more168

124 Converting Tapes and CDs to audio files and accessing the files

1 Records?129

127 Scanning documents

1 I lose them44

134 I would like to learn about additional statement 1: __________

Not interested in the above30

1 How to upgrade to a smart phone31

1 Facebook33

1 Website management47

Downloading photos to get hard copy so I can show off my baby grand daughter74

Not applicable81

1 texting82

1 Solving problems with computer86

1 I need to learn more about using a computer, but cannot do so at the moment.89

Removing, organizing files, photos on the computer90

Nothing immediately.144

Scanning docs to further forward on in emails194

135 I would like to learn about additional statement 2: __________

1 Managing Email Groups, Contacts33

1 Simple website programs/software47

This section need to include pod and vid casting and using.81

1 Bluetooth connections—ie phone to car86

136 Courses/activities/facilities suggestion 1: __________

1 Security2

1 Photographty4

43


IDStatementID1 History of Bendigo, including tours.19

1 Accesing and using Apps22

1 Digital camera - hints25

1 Use folders more effectively32

1 Mental Health36

1 Windows 1037

1 Yoga42

1 Learning Spanish or learning Tetun45

1 WiFi Modem and laptop vs PC (I feel my desktop PC and ADSL modem is now old-fashioned. Need better insight.56

1 Windows Media57

1 Facebook59

1 Many retired people find there are already more activities available to them, but not enough days in the week topursue them.

66

Macintosh User Group70

General questions in areas unsure to save husband or daughter, who goes too fast! Short time of up to an hour.74

1 As indicated78

Using Microsoft Word to produce documents such as flyers, leaflets, newsletters79

1 Working with photos—cropping, editing, etc.85

1 Choosing purchasing tablets86

Software updates97

Operating Smart Phone101

Learn to play guitar103

1 Start with this is a computer, explaining the parts thereof.118

1 Computer and digital technology courses suitable for non-technical people119

Know your computer125

Tablet use127

1 Purposes of "The Cloud"134

1 How to connect to Ebay148

U3A offers plenty of activities. I'm happy.150

1 How to shop on line165

Downloading and selection of Apps170

Operating a smart phone186

e Book Reader191

How to take good photos digital193

Continue to run courses that keep up with rapidly changing technology194

Digital Photograhpy197


1 Autobiography books - recommendations put into BUZZ19

1 How to clean my Mac, clear files etc.32

1 First Aid36

1 Creating a Travel/Culture Group45

1 Internet59

Apple User Group70

44


IDStatementID

Using Excel79

1 Home Networking—simple set up.85

1 Sound bytes86

Edit nnd display photos97

Operating Smart TV101

Fixing small computer problems125

Downloads127

1 How to set up for letters and charts165

Downloading and selection of Podcasts170

Computer problems186

Smart TV191

How to use camera at its best193


1 Use more effectively32

1 Practical type subjects36

1 Which computer system to use59

1 Familiarization with tablets and smart phones.85

1 TVs86

Operating Tablet PC101

Backing up ans storing on a separate hard drive125

Photo storage127

How best to use iTunes170

Subscribe to newspaper; magazine191

139 Additional statements/comments written by the respondent: __________

1 I use a computer only for emails, writing letters and essays and Google searches.26

1 goodluck.com.au over to you28

1 Thanks for this.33

1 As I do not have a computer or any other electronic device, I cannot help you with your survey. Sorry!39

1 We do not have a computer.42

1 Thankyou45

1 Not interested, thanks.49

1 Most of this is double dutch to me and will remain so.65

Thanks for your efforts.87

You haven't asked us "What do you own?" We are a retired couple a Mac Desktop computer, Windows Laptop, 2iPads and 2 iPhones, all linked into a home WiFi.

102

1 I am no longer a U3A member because of hearing impairment115

1 Life seems to go on quite happiy without the assistance of a personal computer. I had only one tick, as I have amobile phone. Good luck with the survey.

123

Smiley Face. How to use upside down envelopes.125

Thank you.131

I am happy to help with proofreading etc.133

In explanation—I am nearly 95 Y.O.!!143

45


IDStatementID

I would like to do more U3A activities, but it takes over half an hour to get there and sometimes more to comehome.

161

1 To the U3A Bendigo Committee of ManagementThankyou for the Media and Online Usage Questionnarie. I am at the age now 92.5 years when I no longer botherwith any of the modern technologies, except for the phone and TV. I can believe that the equipment used thesedays can be very enriching for most people, but my life is fully occupied with music, reading and even giving theoccasional violin lesson.With best wishes for your questionnaireSincerelySigned

164

1 I am a very raw beginner with technology, but would like to be competent with the iPad.167

Thank you. Great idea.185

Would love to help, but knowledge only limited.194

46

Written Responses - Technology Related Requests

entered against Questionnaire Items 134 to 139

This is an extract of data from: Questionnaire209returnsReportandDataSetv3 Section 3: AllWrittenResponses

Each dot point is a statement that was written on the Questionnaire by a respondent. There are 65 such statements.

General • Computer and digital technology

courses suitable for non-technical people

• General questions in areas unsure to save husband or daughter, who goes too fast! Short time of up to an hour.

• Continue to run courses that keep up with rapidly changing technology

• Use more effectively PersonalComputer • Start with this is a computer, explaining

the parts thereof. • Know your computer • Which computer system to use • Windows 10 • Macintosh User Group • Apple User Group • Solving problems with computer • I need to learn more about using a

computer, but cannot do so at the moment.

• Software updates • Fixing small computer problems • Computer problems FileManagement • Use folders more effectively • Removing, organizing files, photos on

the computer • How to clean my Mac, clear files etc. • Downloads • Backing up and storing on a separate

hard drive Email • Scanning docs to further forward on in

emails • Managing Email Groups, Contacts

Networking • WiFi Modem and laptop vs PC (I feel my

desktop PC and ADSL modem is now old-fashioned. Need better insight.

• Home Networking—simple set up. Software • Website management • Simple website programs/software • Windows Media • Using Microsoft Word to produce

documents such as flyers, leaflets, newsletters

• Using Excel • How to set up for letters and charts Internet • Purposes of "The Cloud" • Internet InternetCommerce • How to connect to Ebay • How to shop on line SocialMedia • Facebook • Facebook MobilePhoneandTablet • Tablet use • Texting • Bluetooth connections—ie phone to car • How to upgrade to a smart phone • Accessing and using Apps • Choosing purchasing tablets • Software updates • Operating Smart Phone • Downloading and selection of Apps

47

• Operating a smart phone • Familiarization with tablets and smart

phones. • Operating Tablet PC

eBooks • e Book Reader DigitalMedia • How best to use iTunes OnlineMedia • Operating Smart TV • Smart TV • TVs • Sound bytes

• Downloading and selection of Podcasts • Subscribe to newspaper; magazine DigitalPhotography • Photography • Digital Photography • Downloading photos to get hard copy so

I can show off my baby granddaughter • Working with photos—cropping,

editing, etc. • Edit and display photos • Digital camera – hints • How to take good photos digital • How to use camera at its best • Photo storage

File: MG/U3A MaOU Questionnaire/Questionnaire 209 Data - Written Responses Tech Requests.docx

48

Data Processing Notes Michael Gallagher

1st November 2015 The Questionnaire had 109 written statements that respondents were asked to tick and 29 statements that provided space for respondents to write, making a total of 138 statements. In addition to writing in the provided spaces, some respondents also wrote next to other statements. Some respondents also wrote additional text elsewhere on the Questionnaire. The data on the returned Questionnaires was therefore recorded as follows: 1. A Return ID was written on each Questionnaire as it was processed. 2. A set of 139 statement records with that Return ID was then created, numbered sequentially

from 1 to 139, the first 138 records to hold data associated with the numbered statements on the Questionnaire and the 139th to hold addition text users wrote on the Questionnaire.

The return records have the following structure: the first three data fields are numeric and the fourth is a text field. Some example data follows. A “1” in the <Tick> field signifies the respondent ticked (agreed with) the statement. If the respondent wrote something next to a statement, that has been entered in the <Text> field.

<ReturnID> <StatementID> <Tick> <Text>1 1 1 text1 2 1 3 1 4 1 regularly1 139 Thankyou.

Data for 209 returns has been entered. At 139 records per return, the database contains a total of 29,051 response records. A chart summarising the spread of the number of statements ticked by respondents follows.

49

Media and Online Usage Questionnaire

Purpose Dear U3A Member Digital technology is all-pervasive. Its use is reshaping all sectors of society and the ways individuals and groups interact in their communities. Change is rapid and on-going. Some U3A Bendigo members’ work and life experiences have equipped them to enjoy the benefits of digital technologies. Others seek the same enjoyment, but they are con-fused by the options; apprehensive about risks; have old equipment that no longer works; have acquired equipment but can’t work it; or simply do not know where to start. The Committee is committed to assisting members enjoy the benefits of new infor-mation and communication technologies. We have asked our recently formed Technolo-gy Advisory Group to prepare a questionnaire to find out what members want. A copy of the questionnaire and a stamped-address envelope has been mailed to every member. We hope members will tell us what media and online activities they engage in and what technology related courses, activities and facilities they would like U3A to pro-vide. We intend to use the returns to plan some of our 2016 courses and activities. We will use the information gathered to:

• plan activities, courses and facilities that will help members enjoy the benefits of the digital age;

• obtain feedback from members on the technology activities and facilities U3A of-fers;

• Identify additional activities or facilities U3A might offer in the future; • identify members who are able and willing to share their technology skills and

knowledge with other members. We will develop a summary report and publish it in TheBUZZ. The summary information will be used to support U3A Bendigo grant submissions. Your personal details are not required. Your privacy is guaranteed. We hope you will complete the MediaandOnlineUsageQuestionnaire. We look forward to receiving your response. The more we know about the technology needs of the mem-bers, the better we can provide tailored services for you. Please return the completed questionnaire via post in the stamped-addressed envelope, or place it in the Questionnaire Box in the kitchen at St Mary’s, by Friday 23rd October 2015. Thank you, U3A Bendigo Committee of Management

51

U3ABendigoMediaandOnlineQuestionnaire

Please tick every statement that applies to you. Please add your own statements in the spaces provided, if you wish.

Please contact a committee member, if you require assistance to complete the questionnaire. Please return the completed questionnaire by post in the stamped-addressed envelope or place

it in the Questionnaire Box in the Kitchen at St Mary’sbyFriday23rdOctober2015

Notes

Online activity means the use of the internet from computers, phones, table PCs etc. to send and receive emails, search for information, shop, do banking, purchase and download media files, etc.. Media files are digital copies of images, audio recordings, or video recordings. They can be stored on hard disks, USB drives, memory cards, etc. They can be played back by com-puters, smart TVs, media players, tablet PCs, smart phones etc. Australian Copyright Law allows format shift-ing of sound recordings. Owners of Audio Tapes and CDs can legally make one copy of a work for private, domestic playback on anoth-er device.

Section 1.

MediaUsageI occasionally play: 001 ! LP records 002 ! Audio Cassette tapes 003 ! Video Cassette tapes 004 ! Audio CDs 005 ! DVDs 006 ! Blu Ray discs 007 ! Audio Files 008 ! Video Files 009 ! ______________________________________ AudiofileconversionI have converted: 010 ! Tapes/LP tracks to media files 011 ! Audio CDs to media files 012 ! Media files to other formats 013 ! ______________________________________

ComputerUsageI use: 014 ! a desktop computer 015 ! a laptop/notebook computer 016 ! a tablet computer

017 ! I use a computer with assistance 018 ! I am a competent computer user 019 ! _____________________________________ FrequencyofUseI use a computer 020 ! Regularly 021 ! Infrequently 022 ! _____________________________________ FamiliaritywithComputerSystemsI use: 023 ! a Windows Computer 024 ! a Macintosh Computer 025 ! a Linux Computer 026 ! _____________________________________ U3ABendigoComputerGroups027 ! I have attended U3A Bendigo Com-

puter courses 028 ! I have attended U3A Bendigo Com-

puter User Group sessions 029 ! _____________________________________ InternetUsage030 ! I browse the internet when search-

ing for information 031 ! I use email 032 ! I pay bills and do banking online 033 ! I check manufacturers sites and

product reviews when making pur-chasing decisions

034 ! I check the internet to compare prices prior to making purchases

035 ! I purchase items from online stores

52


036 ! I use the internet to book accommo-dation/airline flights/tickets to events.

037 ! I use Facebook 038 ! I use Twitter 039 ! I use Skype 040 ! _____________________________________ 041 ! I would like to access the internet

but do not know how MobilePhoneUsage042 ! I use a mobile phone 043 ! I send and receive text messages on

my phone 044 ! _____________________________________ SmartPhoneAppsUsage045 ! I send and receive emails on my

phone 046 ! I listen to music files on my phone 047 ! I listen to radio stations on my phone 048 ! I take photos with my phone 049 ! I check the weather forecast on my

phone 050 ! I check sports scores on my phone 051 ! I access street maps on my phone 052 ! _____________________________________ 053 ! _____________________________________ DigitalCameraUsage054 ! I use a digital camera 055 ! I print selected photos at home 056 ! I get photos printed at a store 057 ! I create flip albums from photos 058 ! I display photos on a TV 059 ! I display photos on a computer 060 ! I display photos in a Digital Photo

Frame 061 ! I burn photos to CD/DVD 062 ! I make short videos/films 063 ! _____________________________________ ImageandDocumentScanning064 ! I have scanned photos and slides 065 ! I have scanned documents 066 ! _____________________________________

VideoandComputerGamesUsage067 ! I use a video game console 068 ! I play computer games or simula-

tions 069 ! _____________________________________ EbookUsageandeBookPurchases070 ! I have an ebook reader 071 ! I purchase ebooks 072 ! I borrow eBooks from a Library 073 ! _____________________________________ OnlinePurchasesandSubscriptions074 ! I purchase music online 075 ! I purchase videos online 076 ! I subscribe to an online newspaper 077 ! I subscribe to an online magazine 078 ! _____________________________________ FreeMediaStreamingServiceUsage079 ! I do not know what media stream-

ing is 080 ! I use a computer to stream media 081 ! I use a smart phone/a tablet PC to

stream media 082 ! I use a smart TV to stream media 083 ! I have accessed programs from ABC

iView and/or SBSOnDemand 084 ! _____________________________________ Video-on-DemandSubscriptions085 ! I do not know what a Video-on-

demand service is 086 ! I subscribe to an online Video-on-

demand service 087 ! _____________________________________ OnlineSecurityConcerns088 ! I am aware of security issues and I

feel that I am able to use the Inter-net safely

089 ! I am reluctant to go online because of security concerns

53


090 ! My computer has been/is compro-mised by a virus contracted while online

091 ! I have been compromised financial-ly when my online information was obtained by others

092 ! I have never been compromised by online activity

093 ! _____________________________________

Section 2.

U3ABendigoTechnologyActivities,FacilitiesandFutureDirections

094 ! I visit the U3A Bendigo Website 095 ! I access TheBUZZ online 096 ! I have corresponded with U3A Ben-

digo via email 097 ! I have accessed U3A Bendigo’s WiFi

network at St Mary’s 098 ! I have attended activities where

U3A Bendigo’s Video Projector is used

099 ! I have used U3A Bendigo’s Video Projector to present information or play media to groups

100 ! I have used my computer to prepare course material for and/or to pre-sent media to U3A Bendigo groups

101 ! I have used my computer to prepare documents for U3A Bendigo

102 ! _____________________________________ 103 ! _____________________________________ I would like U3A Bendigo to offer activities where I could learn about: Operating a: 104 ! Windows computer 105 ! Macintosh computer 106 ! Linux computer 107 ! ______________________________ 108 ! Backing up the data on my computer 109 ! Establishing an internet connection 110 ! Setting up a WiFi Modem 111 ! Online security measures 112 ! Browsing and searching internet sites 113 ! Sending and receiving emails and

attachments

Using social media 114 ! Facebook 115 ! Twitter 116 ! Skype 117 ! ______________________________ 118 ! Operating a Smart Phone

Model:________________________________ 119 ! Operating a Tablet PC

Model:________________________________ 120 ! Operating an eBook Reader 121 ! Operating a Smart TV 122 ! Operating a Media Player 123 ! Operating a Portable Music Player 124 ! Converting Tapes and CDs to audio

files and accessing the files 125 ! Editing and displaying digital photos 126 ! Converting photos and slides to dig-

ital images 127 ! Scanning documents 128 ! Downloading content from internet

sites 129 ! Accessing media streaming services

such as ABC iView and SBS On De-mand

130 ! Accessing Podcasts 131 ! Subscribing to a Video-on-demand

service 132 ! Networking computers and Media

Equipment 133 ! Storing media files and accessing

them from the home network 134 ! _______________________________________ 135 ! _______________________________________ I would like U3A Bendigo to offer the fol-lowing courses/activities/facilities: 136 ! _______________________________________ 137 ! _______________________________________ 138 ! _______________________________________

Section 3.

WillingnesstoAssist If you would like to join The Technology Advisory Group and share technology skills and knowledge with other members, please contact a committee member or email us at: [email protected]

54

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