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Media Planning & Brand Management Stella Romagnoli Marketing & Digital Communication LUMSA 2019-2020

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Media Planning & Brand Management

Stella RomagnoliMarketing & Digital Communication

LUMSA 2019-2020

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Lesson 2.Expressing the Brand.

Brand IdentificationSystem

Branding Building Process

1. Define and position the Brand (Brand Vision, Mission, Values, Personality & Brand Drivers: Brand Value Proposition)

2. Express the brand

3. Build awareness and reputation for the brand4. Measure the brand

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What will you learn at the end of this section?

• What is a Brand Identification System

• How to choose a brand name• How to choose a web domain name

• What’s a tagline• Definition of logo and sound logo

• What is a Corporate Identity Manual (or Brand Book or Brand Style Guide) and its components

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2. Express the Brand

Express the brand

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1’07’’

Branding Foundation – Drew Boyd – Lynda.com

Express the brand

Express the brand means:

creating a name, visual look and feel for the brand,

and a total customer experience for the target audience for when they

encounter the brand

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The look & feel of the brand

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3’45’’

Branding Foundation – Drew Boyd – Lynda.com

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Brand Identification System

Brand Identification System

• A Brand Identity System is a collection of elements that work together to create unified, consistent and flexible brand assets that effectively communicate the brand value to the target audience

• It is a set of verbal and iconic signs that express the identity of a brand, as well as the guidelines for its effective management

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https://www.spellbrand.com/brand-identity-systemAlberto Pastore, Maria Vernuccio - Impresa e Comunicazione – 2008

These elements are the most enduring over time

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Relationship between Identity and touchpoint

HIGH

LOW

INDIRECT DIRECT

Leve

l of e

ndur

ance

Alberto Pastore, Maria Vernuccio - Impresa e Comunicazione – 2008

IDEN

TIT

Y E

LEM

ENT

S

Brand name

Design

Symbol

Colors

Typography

Slogan, tag-line

Jingle

Tone of voice

Points of sales

Buildings

Packaging

Web site

Advertising

Promotionalmaterials

Brand Identification System

The permanent communication elements:

1. Brand name2. Design (visual identity: colors, graphics, visual image,

etc.)3. Symbols (logo, favicon)

4. Typography (font)

5. Slogan (payoff or tag-line)6. Sound branding, jingle

7. Tone of voice

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Identity elements

The brand identity elements should be:

• Distinctive• Easy to remember• Meaningful• Consistent with the brand personality and the value

proposition• Flexible / adaptable (over time, other markets, etc.)• Legally protectable

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The brand name

The brand name

• The brand name is the necessary condition of existence of the brand (in particular the sound component of the name)

• Stages of the naming process:

1. Set the positioning goals (brand promise, persona, values…)

2. brainstorming3. Screening based on a legal verification (original

name)

4. Selection of a list of names 5. Check the web domain name availability6. Choice of the name

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Keywords are useful

When creating a brand name, positioning keywords are useful:• Create a list of postioning keywords (how we want to be

perceived) from:

– Brand mission (what we do)– Brand characteristics and tangible dimensions

– Brand skills– Brand drivers (benefits to the costumers)

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From the positioning keywords to brand names

From the positioning keywords we make a list pf possible manes, that could be:• Descriptive names: the meaning is clear to the target.

They describe what the company/product does). E.g. General Motors, Cartoon Network, Band-Aid, Facebook. The problem with descriptive names is that it is difficult to differentiate products.

• Suggestive names or evocative names: They do not have a real connection with the product or service. They “suggest” the meaning, the values or the benefits (e.g. using onomatopoeia, like Ziploc, TicTac...)

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Brand name process: Mobile Alliance case-study

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TIM, Orange, T-Mobile, Telefonica

What was the choosen name?

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The name of the brand should…

• Be easy to pronounce• Be understandable / easy to remember• Reflect the brand values and purpose• Be consistent with mission, brand personality, target

and value proposition• Be flexible (extension of the brand architecture, other

countries, etc.)• Be unique and memorable

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Tell a friend the name that you want to chose

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And ask a day later if she/he remembers it

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Web domain name

• The web domain name is very important for the digitalstrategy

• The domain name should be:

– Easy to remember– Hard to misspell– Not too long– Keyword driven (it is better to use simple words that

people might search for on Google)

• It is also useful to buy similar names (and differentextentions) to avoid competitors using them.

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Top level domain

• .com is for company (and it is the most difficult to find itavailable)

• .org is for government

• .edu is for education• .it is for Italy (and there are all the Countries extentions,

.eu for Europe, etc.)

But there are also new different extentions, like:

• .guru• .rocks

• .law

• .shop• …

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Brandmanagement.com is not available, but…

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What about the email address?

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Your email address is part of your personal branding

Try and get your full name address

NO nicknames or fancy names if you want to be perceived a s a

professional

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(Also) your email address must be:

Easy to rememberReflect your personality and

your purpose

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Fist name . last name @...Outlook

GmailYahoo

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Slogan, tag-line, payoff

Sometimes it is theBrand Value Proposition

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Slogan, tag-line, payoff, key message

Many logos may be combined with a tag-line: a short statement that describes the company or product, or explains its philosophy. It provides support for the brand value proposition

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Freemove: Mobility, globally

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Brand logo

Brand logo

• The logo is the most important visual representation of the brand

• A logo (abbreviation of logotype) is a combination of graphic marks, text, emblems or symbols that, together with the name, are used to aid and promote public identification and recognition.

• It may be an abstract or figurative design or include the text of the name.

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The rules of logos design

• Good logos identify (they don’t describe)

• Logos must be visually engaging• Logos must be memorable• Logos must be able to exist in a variety of media• A logo is the foundation of the visual system

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Wordmarks

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2’30’’

Branding for Designer – Sean Adams – Lynda.com

Wordmark

• A good wordmark isn’t simply a typeset. It should be a proprietary set of letter forms, easy to read and memorable. It’s an icon of a name.

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Monogram

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2’04’’

Branding for Designer – Sean Adams – Lynda.com

Monogram

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Icons

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2’32’’

Branding for Designer – Sean Adams – Lynda.com

Figurative design: icons

Icons are symbols used as a logo. Usually they need to be linked with the brand name for a few years before they can be recognized.

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Jingle: the sound logo

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Brand identity must be refreshed to stay updated

Toward simplicity and iconicity

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Figurative design more simple and flat

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Simpler wordmark with no shadows or 3d effects

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Less words or slogans

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From wordmark to icon

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One famous and recent example of re-brandng

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New logo reveal

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The emotional video

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1’34’’

Deloitte. The new identity

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Kyocera new visual identity

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1’42’’

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The Corporate Identity guidelines

Corporate Identity Manual

• The Corporate Identity Manual, or Brand Book, or Brand Identity Style Guide or Brand Guidelines is a documentthat contains a set of rules on how the brand is presented to the world.

• This document outlines the components, their structureand their relationships to help people apply the brand consistently across all the touchpoints

• It contains both strategic and operational guidelines for the brand management to help keeping the brand promise (not only with the consistent visual but mostly with the respects of the values – the total costumer experience)

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What is a Style Guide?

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2’14’’

Developing a Style Guide –Nigel French – Linkedin Learning

What to include in a Style Guide

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1’54’’

Developing a Style Guide –Nigel French – Linkedin Learning

The Brand Book components

1. Overview of brand values (mission, vision, core promise, drivers and persona)

2. Logo specifications and examples

3. Logo lockups (variations for different uses)4. Color palette

5. Font styles

6. Typography7. Image and photography guidelines

8. Writing style9. Tone of voice

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Other components of the Style Guidelines

• Design layouts• Business card and letterhead design• Brochure guidelines

• Signage/outdoor specifications• Store design

• Social media guidelines

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Brand Booksexamples

Linkedin. Very essential

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Brand Book Freemove

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ThanksSources:

Branding Foundation – Drew Boyd – Lynda.com

Branding for Designer – Sean Adams – Lynda.com

Developing a Style Guide – Nigel French – Lynda.com

Alberto Pastore, Maria Vernuccio - Impresa e Comunicazione – 2008

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