1

This Week:

Earn a $3,000

Referral Bonus 2

Agency-wide

FISDAP Testing 3

Scope of Practice

Testing 4

July

Commendations 5

First Responders

Month 6

Million Step

Challenge 7

Training Schedule 8

Medic Calendar 8

News From The Front Line August 29, 2011

The MEDIC Dispatch

Mecklenburg

EMS

Agency

Dates to

Remember:

September 6th

FISDAP Testing

900 hrs., 1300 hrs., &

1800 hrs.

September 7th

August Inservice Makeup

1300—1700

September 13th– 14th

Scope of Practice Testing

The next simulation center rotation will begin on Thursday,

September 15th. All Medic EMTs and Paramedics as well as all

Mint Hill Fire Department Paramedics are required to complete

this simulation rotation.

In order to make the experience in the simulation center as

realistic as possible, it will be necessary for full-time employees of

both Medic and Mint Hill to schedule an appointment to go

through the simulation center with their partner (if one is

currently assigned).

If you are a new employee riding in a third-person status, you

should plan to go through the rotation with your current crew.

Part-time employees of Medic and/or Mint Hill may schedule

themselves to go through the simulator with another part-time

employee or can schedule to fill an existing simulation center

appointment vacancy. EMT personnel with Mint Hill Fire

Department are welcome to accompany a Mint Hill Paramedic

through his/her simulation rotation.

All certified personnel with Medic and Mint Hill Fire Department must contact Sam Barnes

(ext. 6143), John Bobbitt (704.618.0057), Brian Shimberg (ext. 6142), Trevor Taylor

(704.618.0040) or Tom Porcelli (704.618.0023) to schedule an appointment. The deadline to

schedule an appointment is Tuesday, September 13th. Attendance is mandatory and

provides (10) hours of continuing education toward your recertification. In addition, please keep

the following in mind:

Do not sign up within two (2) hours of your 10-42 time.

Operations will follow the disciplinary process for a no call/no show to your scheduled

simulation appointment.

If you cannot attend the time slot that you signed up for, it is your responsibility to do a

switch and a find a replacement for your time slot.

A simulation center rotation schedule will be posted in Operations. You must schedule

by phone. Please be sure to remember the date and time that you sign up as we will

not be sending out appointment reminders.

Be dressed in your Medic/Mint Hill Fire Department uniform for your simulation.

Please contact a member of Medical Services if you have any questions about the upcoming

simulation center rotation.

Simulations Begin in September!

2

Do you know a recent or soon-to-be graduate from an

accredited Paramedic training course?

Do you know of a certified Paramedic interested in

working at Medic and/or who would be willing to

relocate to work at Medic?

If you answered yes to any of the questions above, refer a

certified Paramedic to work at Medic and you could earn

a $3,000 referral bonus! Assessment Centers are

occurring twice a month, so encourage interested

applicants to apply now!

Applicants should visit www.medic911.com/

hiringprocess_careers to access Medic’s employment

application and all required documents. **Make sure your name is listed on their

application.**

For more information on the certified Paramedic recruitment process or to suggest a

good website to post Paramedic job opportunities, please contact a member of the

Agency’s Human Resources Department today at jobs@medic911.com.

Earn a $3,000 Referral Bonus

The Medic Honor Guard will take the field at

half-time during the next Carolina Panthers

home game.

Watch the Panthers take on the Pittsburgh

Steelers and look for your Medic Honor

Guard during half-time on Thursday,

September 1st at 8:00 pm at Bank Of

America Stadium.

Medic Honor Guard To Participate In Panthers Half-Time Show

3

Great news! The latest performance

pay update shows a MAJOR

improvement in our patient

satisfaction scores.

Let’s keep up the good work by

encouraging all Medic employees to

be mindful of the following key

points:

The group performance pay is

heavily tied to overall patient

satisfaction

Teamwork Between EMS

Personnel is the #1 driver of

overall patient satisfaction; if

it takes a big hit, overall patient

satisfaction isn’t too far behind

There are still many more patient

satisfaction surveys to be conducted.

Your actions can positively or negatively influence the final results of this current tracking period. Thank you to everyone

for your hard work and let’s continue to stay focused.

Performance Pay Update

As discussed during June’s InService, Medic will begin administering the FISDAP written test for all employees who currently

function at the Paramedic level on September 6th. The purpose of this test is to assist in the creation of more focused

educational and training opportunities by establishing a didactic baseline for all patient care providers. This will be the first

stage of testing which will later include all employees who are involved in the delivery of patient care. All scores will be

held in the strictest of confidence and will only be available to the employee through a face-to face-request

with Medical Services.

Paramedics are now able to pre-register for the FISDAP written test. Registration must be completed no later than

September 5th. Exams will be administered at 0900 hrs, 1300 hrs and 1800 hrs. Individuals will be given three hours to

complete the examination. Please remember FISDAP testing is MANDATORY for all functioning Paramedics. If

you have taken the FISDAP exam within the past six months, you are exempt from re-taking the exam. However, you may

take the examination again in an attempt to improve your score.

To pre-register for the FISDAP written test, please contact a member of Medical Services:

Johnathan Bobbit – 704.618.0057

Trevor Taylor – 704.618.0040

Tom Porcelli – 704.618.0023

Brian Shimberg – 704.943.6142

Sam Barnes – 704.943.6143

FISDAP Testing

4

Please be advised that Medic does not stock

PEDIATRIC AED pads on our ambulances. There

have been recent instances where pediatric multi-function

pads have been given to First Responders for their AEDs.

The pediatric multi-function pads can be forced into the

AED connector. These pads do not have the circuit to

reduce the AED’s voltage to pediatric levels as

actual pediatric AED pads have. The use of pediatric

multifunction pads in an AED creates a potentially

critical hazard.

The pediatric multi-function pads are in a green package, are

plainly marked as multi-function pads and do not have a

AED symbol on the package. They are intended to be used

with cardiac monitors that allow the joules to be selected

by the user. Pediatric AED pads are packaged in a blue

wrapper marked FR2 and Heartstream. The ADULT pads

that we trade out with First Responders are multi-function

pads. The adult multifunction pads do not present any

hazards. ** Again, PLEASE DO NOT GIVE OUT

PEDIATRIC MULTIFUNCTION PADS**.

Please contact Operations Manager, Bob Francis at ext.

6251 or via e-mail at bobf@medic911.com if you have any

questions regarding this urgent request.

Pediatric Multi-Function Pads

We have begun the process of issuing the new outerwear to all field employees. As we issue the outerwear, all field

employees will need to return any Agency issued outerwear (blue outerwear, blue winter jacket, blue parka, etc.). Once you

receive the new outerwear, it will be the only approved outerwear for use while on duty. Please bring your Agency issued

gear bag and all PPE equipment, we will inspect all issued equipment and you must complete a new equipment checklist.

Due to the number of employees that we must process please follow the schedule below:

Week Dates Assigned Supervisor

Week 6 August 29th – September 4th Stanford, Jamie

Please report to the new building, enter from the front door into the lobby. Outerwear issuance will be available from 05:00

– 22:00 seven days a week. Please allow up to ten minutes for this process as we have over 300 employees with new

outerwear.

If you have any questions or concerns about Medic’s Outerwear distribution process, please contact Michael Stanford via

e-mail at michaels@medic911.com or at ext. 6230. Thank you.

Medic Outerwear

Please be advised that the dates and times for Scope of

Practice testing will soon change. The Learning and

Development department will dedicate two days out of

every month for Scope of Practice testing, rather

than conducting them on a quarterly basis. Scope of

Practice testing should be completed within 90-days from

your expiration date in order to meet the North Carolina

Office of EMS standards. Completing the Scope of Practice

within this timeframe will provide Medic employees with

the opportunity to test up to two months before your

expiration date. Notices will be sent out approximately 120

days prior to your expiration, encouraging you to schedule

your appointment for testing. However, we strongly

encourage to sign up the first month you are eligible rather

than waiting. Below are the new dates for Scope of Practice

Testing, here at Medic:

September 13th, 14th

October 11th, 12th

November 8th, 9th

December 13th, 14th

Please contact Sam Barnes at ext. 6143 or via e-mail at

samb@medic911.com if you have any questions about the

new Scope of Practice testing schedule.

Scope of Practice Testing

5

We would like to extend special birthday wishes to the following employees celebrating a birthday the month of

September!

September Birthdays

Everyone loves discounts. What

better way to stretch your dollar

while getting the things you love!

Do you know of a business that offers Medic employees a

perk or a discount for their products or services? PR’s new

Community Engagement Coordinator Katie Rutland is

currently working with local companies to develop a Medic

Discount Program!

Contact Katie at 704.516.0650 or at katier@medic911.com

if you know of a business that can be added to the Medic

Discount Program.

Medic Discount Program

The August in service includes a skills check-off

component, so an additional

makeup session has been

scheduled.

Wednesday, September 7,

1:00 pm - 5:00 pm

This additional session will be

held in the Medical Services

Auditorium.

Signup will be posted on the

training board in the bay.

Additional August Makeup Session

Tony Pattillo September 1 Michael Schmidt September 15 Heather Teague September 29

Robie Wilcox September 1 Angie Tart September 15 Jonathan Wise September 29

Tonya Whitesides September 3 Pamela Baskin September 17 Linda Hendley September 30

Laurie Feola September 4 Katie Henderson September 17 John Hunt September 30

Shelly Forward September 4 Melissa Garifo September 19 Lee McGruder September 30

Monroe Hicks September 4 Ralph Giuliano September 19

Robin Farrar September 5 Tom Porcelli September 20

Bryan Rucker September 6 Missy Caldwell September 21

Anne Carter September 7 Pen Lee September 21

Tanaya Jones September 7 Scott Wilson September 21

Michael Durham September 8 Rebecca Zamagni-

Mander

September 21

Nicholas Sheets September 10 John Marsh September 22

Jacob Brod September 11 Donnell Wilson September 23

Tiffany Nash September 11 Joe Penner September 24

Todd Childers September 12 Heather Clay September 25

Kara Gilroy September 13 Robert Parker September 25

Jennifer Frixen September 13 Adam Bolinger September 26

Adrian Wright September 13 Jeff Boyles September 26

Allison Brinzey September 14 Luis Barrera September 27

Christy Iyoob September 15 Charles Gunter September 29

6

All Medic employees are reminded not to release the

code to the ambulance entrance to patients or

family members. Presbyterian Hospital has recently

experienced more and more instances of people

coming in and out of their Emergency Department

entrances area knowing the code and stating they got it

from the Medics.

Please contact your immediate Supervisor if you have

any questions regarding this request.

Presbyterian ED Entrances

In honor of the 10th anniversary of September 11th, News/

Talk 1110 WBT Charlotte has set up a voice mail hotline

where Charlotte First Responders can thank their fellow

professional and volunteer firefighters, police, MEDIC,

Ambulance and Haz-Mat teams across the Charlotte region

for their service.

Anyone who is interested in participating, should call

704.374.3939 to record a salute, tribute or heart-felt

thanks to First Responders everywhere.

News/Talk 1110 WBT

will play these messages

of gratitude starting next

Friday, September 9th and

through next Sunday, the

10th Anniversary of

September 11th.

9/11 Messages of Gratitude

NASCAR Hall of Fame: First Responders Month

7

We have two more grand prizes to give away (three private sessions with a personal

trainer at the Medic Fitness Center) so keep stepping!! In addition, we have prizes for

when you reach the 250,000 level, the 500,000 level and the 750,000 level. Just e-mail

me at lindah@medic911.com when you reach a prize level.

Top 10 (as recorded on Wednesday, August 24th)

Million Step Challenge

Don Shue 1,172,602 recorded steps

Ron Martin 1,101,275 recorded steps

Rob Graf 1,000,009 recorded steps

Jonathan Wise 790,784 recorded steps

Brent Cail 677,542 recorded steps

Adam Narkier 658,833 recorded steps

Julio Lizarazo 608,411 recorded steps

Ray Kirby 570,071 recorded steps

Cynthia Jefferson 560,508 recorded steps

Gary Moore 503,417 recorded steps

Winners!

Benefits of Walking 30 Minutes a Day

Want to wear out your walking shoes? YOU can. Just lace on your sneaks and bust through these "buts":

Excuse: "But I've got a cold."

Bust it: Walk to avoid sniffles and sneezes.

Every step you take mobilizes your immune system to take down invading cold and flu viruses. The benefit lasts for hours afterward --

which may explain this new finding: People who exercise five or more days a week have 46% fewer colds than those who work out once

a week or less. When active people do catch a cold, their symptoms (sneezing, congestion, coughing, dripping) are 41% less severe.

Excuse: I'm too stressed out.

Bust it: Exercise cuts anxiety 29%.

Tense? Why melt down, scarf up doughnuts, or spend 20 minutes venting to your best friend (again),

when walking would take a big bite out of angst? In a recent analysis, people who got physical for just

30 minutes a day cut their anxiety by almost a third, even if they were dealing with severe mind-body

stressors like cancer. Male, female, young, old, makes no difference: You'll feel better after a walk.

8

Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

August 2011 Sun Mon Tue Wed Thu Fri Sat

1 B 2 B

August InService

1800—2200

3 A 4 A

August InService

1200—1600

5 B

August InService

0800—1200

6 B

7 B

8 A

August InService

0800—1200

1800—2200

Submission Deadline for

Mini-Shift Bid

9 A

Assignments Posted

from Mini-Shift Bid

10 B

August InService

1800—2200

11 B

12 A

13 A

14 A

15 B

16 B

17 A

Signup Deadline for

Charlotte Knights

Baseball Game

18 A

August Makeup

InService Session

0800—1200

19 B

20 B

Charlotte Knights

Baseball Game

7:15 pm Game Time

Start

21 B

22 A

PALS Training

1300—1700

23 A

PALS Training

1800—2200

Assignments from

Mini-Shift Bid Begin

24 B

PALS Training

1800—2200

25 B

PALS Training

1800—2200

August Makeup

InService Session

1200—1600

26 A

27 A

28 A

29 B

30 B 31 A

1 A 2 B 3 B

2011 Training Schedule

AHA Refresher Class Schedule at CPCC

CPR

OCT - 17 (EMT 7402 09), 19 (EMT 7402 11) 1300—1700

18 (EMT 7402 10), 20 (EMT 7402 12) 1800—2200

ACLS

SEPT - 19 (EMT 7207 05) , 21 (EMT 7207 07) 1300—1700

20 (EMT 7207 06) , 22 (EMT 7207 08) 1800—2200

PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.

Important Notes about 2011 AHA

Refresher Classes at CPCC

To register, call CPCC at 704.330.4223

All classes will be held at CPCC’s CENTRAL

CAMPUS in the BELK Building.

Actual classroom number will be given at time of pre-

registration

A minimum of 10 students is required for each class.

ACLS & PALS classes will only be HELD TWICE A

YEAR

ACLS will be held in the months of MAR & SEPT