Gábor PécsySenior Manager, Data Enrichment

Meltwater Group

June 25, 2014

• Privately owned and organically grown• Headquarters: San Francisco, California• Employees: 900+• Customers: 35,000+• Core business –Media Monitoring

History / Overview

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Founded: 2001 in Oslo, Norway with $15,000

• Strong top line growth since inception• Consistently profitable every year of operation• Mostly self-funded• Yearly revenue 165M USD

Financials

Jorn Lyseggen

• CEO & Founder• Involved in four

startups to date• Founded Meltwater

in 2001

Offices All Around the Globe

• 50+ offices in Europe, North and South America, Asia, Africa, Australia

• 900+ employees, mostly sales

Not-for-profit NGO fully funded and run by Meltwater

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Our product vision

Morning coffee

Informed decisions

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Help our clients track and understand

own brandcompetitors leads

partnersproduct reviews

own industry

Uses Meltwater to find out about new instances of

vandalism and break-ins. Often, the victim is in need

of services

Uses Meltwater to help determine how public perception of certain ingredient chemicals will influence adoption & sales

Uses Meltwater to be alerted of when certain

patent will expire in target markets

TV Station In India: Uses Meltwater to monitor the

performance and popularity of news anchors and programs

Uses Meltwater social listening to

estimate and prevent

infrastructure attacks

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Meltwater in Budapest

• Operations started in 2009

• No sales

• Originally a technology research group

• Currently two teams present:

• Content Services: responsible for content acquisition

• Data Enrichment: data analytics and enrichments (including NLP)

• Current size: 11, plan to grow to 20 by end of the year

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Our technology in numbers

• Content:

• News crawler: 250K+ sources, 2M+ documents daily

• Over 3 billion since 2001

• Blog crawler (icerocket.com): 30M blogs

• Social data: 100M+ document daily from various sources (twitter, facebook, Youtube, comment streams, Wikipedia etc.)

• Data enrichment:

• NLP services in 12 languages (details later)

• Search and Storage:

• Ellastic Search index

• Riak – the largest know installation according to Basho

• ~150TB of data

Existing NLP Services

● Language detection

53 Languages

● Sentiment analysis● Key phrase extraction

12 languages with support for numeric values

12 languages

● Named Entity Recognition

4 languages (English, German, Swedish, Norwegian)

● Content Categorization

12 Languages with support for dynamic categories

● Intent detection

“I want to by an iPhone.”

PURCHASE

“How can I play music on my iPhone?”

QUESTION

Sales

Customer Support

1 Language (English)

● Named Entity Disambiguation1 Language● Near duplicate detection

Language Agnostic

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NLP Capabilities under development

• Entity level sentiment

• Relationship extraction

• Document Grouping

• Searchable knowledge base

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Thank you!

Gábor Pécsy (gabor.pecsy@meltwater.com)

Current Products

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mNews

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mPress - now part of mNews

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mBuzz

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