merchandise chpter 1(complete)

Upload: wan-m-hilmi-8090

Post on 05-Apr-2018

227 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/31/2019 Merchandise Chpter 1(Complete)

    1/29

    TXL 576: TEXTILE & APPARELMERCHANDISING

    CHAPTER 1:Nature of Textile &

    Apparel Merchandising

    Nature of Textile & ApparelMerchandising

    Merchandising Division

    Organizational Structure

    Objectives

    Exercises

    References

    Najua binti Tulos

  • 7/31/2019 Merchandise Chpter 1(Complete)

    2/29

    OBJECTIVES

    Upon the completion of this chapter, the studentsshould be able to:

    Explain the nature of textile and apparel merchandising in

    manufacturing, retailing and international trading.

    Discuss each organization structure for merchandising.

    State the responsibility of merchandising operations andmerchandising division.

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    3/29

    TEXTILE AND APPAREL PRODUCTSEnd Products

    MERCHANDISINGProcess of developing, obtaining, managing and pricing the

    merchandise mix to meet the firms marketing and financial objectives

    MARKETINGPromotion strategies to attract customers to buy the merchandise

    CUSTOMERS/CONSUMERSPeople who bought the product and use them

    RETAILING

    Business activity of selling goods or services to the final customer

    TEXTILE AND APPAREL FLOW CHART OFBUSINESS

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    4/29

    STRATEGY OFMERCHANDISING

    Right people- Right customer

    targeted

    Right merchandise- Trends in fashion

    Right time- Forecasting

    Right place- Appropriate located

    area

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    5/29

    STAGES OF MERCHANDISING

    PLANNING

    BUYING

    ARRANGING AND DISPLAYS

    SOURCING

    SPACE MANAGEMENT

    involves careful consideration of the customers, competitors andtype of business - discount, high price /low price

    locating of merchandise to sell in the store

    purchasing of merchandise to sell in store

    the look of the store

    planning for space allocationTXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    6/29

    Merchandise characteristics

    Replenishment and stock rotation

    Assortment planning and pricingstrategy

    Merchandise budgets

    Planning and control

    PLANNING

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    7/29

    Process

    Need for product is clearly defined

    Product specifications are agreed Suitable supplier is found

    Competitive advantages

    Global sourcing Social responsibilities

    SOURCING

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    8/29

    Process

    Buying cycle

    Starts of selling period End of selling period

    Number of peak (high sale point)

    Weeks that peak occur (of the year)

    BUYING

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    9/29

    Effective use of displays Colours

    Arrangements Group merchandise

    Shelves, fixtures etc

    Store design and displays In-stores fixtures

    Types of product and their fixtures

    ARRANGING AND

    DISPLAYS

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    10/29

    Planning the merchandise layout

    Consider Historical

    Contribution to profit

    Gross margin

    SPACE MANAGEMENT

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    11/29

    GENERAL MERCHANDISE

    MANAGER

    FASHION COORDINATOR

    COMPARISON SHOPPER

    DIVISIONAL MERCHANDISEMANAGER

    BUYER

    ASSISTANT BUYER

    BUYER BUYER

    DIVISIONAL MERCHANDISEMANAGER

    MERCHANDISING DIVISION

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    12/29

    Roles of each division

    Set merchandising policies for the entirestore

    Responsible for sales volume

    Delegates merchandising responsibilities to

    a number of merchandise managers who arein charge of several divisions ; womenswear, swimwear, men's wear etc.

    MERCHANDISE MANAGERS

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    13/29

    Roles of each division

    To guide buyers about trends andappropriateness of merchandise

    Helps with displays, prepare and participatein fashion shows, opinion on the mostsuitable merchandise for advertising

    Needs to be familiar with the dynamics offashion, its history and always alert withcurrent development

    FASHION COORDINATOR

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    14/29

    Roles of each division

    Reporting competitors activities andmerchandise

    Conducting surveys and make comparisonon prices, services, stock assortmentbetween own store and competing stores

    Brings in new, different merchandisespotted in other stores

    COMPARISON SHOPPERS

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    15/29

    Roles of each division

    In charge of a group of departments. eg;

    Mens wear, ladies wear etc

    Supervises the activities of a number ofbuyers who head different merchandise

    department. eg; sports wear, underwear etc.

    DIVISIONAL MERCHANDISEMANAGERS

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    16/29

    Roles of each division

    Select proper merchandise for the store

    Purchasing merchandise in accordance with

    the approved buying plan and building goodrelationship with suppliers

    Pricing, promotions and profit

    Providing the merchandise information; newstyles, new colours, new materials

    BUYER

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    17/29

    Roles of each division

    Advise and recommend to the buyer thepurchase of merchandise that belongs in the line styles, colours, sizes, price lines, etc

    Other responsibilities including:i. Merchandising (stock and inventory control)ii. Sales promotion (display, price signs,

    newspaper advertising etc)iii.Operation (matters regarding wrapping/

    purchase exchanges, adjustments andreturns)

    ASSISTANT BUYER

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    18/29

    PersonalQualifications

    &Skills for

    Merchandiserand Buyer

    Dedication

    Education

    Analytical ExcellenceAbility to communicate

    Good reasoning power

    Appearance

    Leadership

    Flexibility

    Enthusiasm

    Product knowledge

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    19/29

    Chain Organization

    Franchised Operations andLicensed Store

    Department Stores

    Independent stores

    Catalogs, Home ShoppingNetworks and Internet

    services

    1

    3

    2

    4

    5

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    20/29

    A group of retail stores essentially the same type, undercentral management system

    Buyers as well as managerial executives function from

    central headquarters or offices.

    Buying and merchandising practice is referred to ascategory buying or classification buying where buyers

    are assigned to buy a specific category of classificationof apparel within a department instead of buying allcategories for a department.

    Chain Organization

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    21/29

    Centrally purchased merchandise is distributed to allstores from a headquarter or central office.

    Buyers confines his /her activities to only purchasing.Communication with stores achieved by the computerutilization and faxing.

    Management of salespeople, scheduling, inventorycontrol and so forth are the responsibilities of thestore managers.

    E.g. JUSCO, METROJAYA, ISETAN, Giant, TESCO

    Chain Organization

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    22/29

    Large retail stores selling many different kinds ofmerchandise arrange in separate departments.

    General line of merchandise in each of 3 categories:i. Home furnishings

    ii. Household linen and dry goodsiii. Apparel and accessories

    Buyers are practicing departmental buying. They buyall categories of merchandise for a department.

    Buyers are also responsible for the management ofdepartments selling floors.

    Department Stores

    TXL576: CHAPTER 1

    D t t St

  • 7/31/2019 Merchandise Chpter 1(Complete)

    23/29

    Buyers have the main store as their base operationand regularly visit the branches.

    Buyers are responsible for the sales of theirdepartments and the personnel expenses as well aspurchasing.

    Types of department store:

    i. upscale department store

    ii. mid-range department store

    iii. discount department store

    E.g. Senyum superstore, Bata, Al- Ikhsan, Canterbury

    Department Stores

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    24/29

    Carries a limited line of merchandise (e.g. jewelrystores, shoe stores, boutiques, toy stores)

    More specific customer, providing narrow focus ofmerchandise with certain price range.

    The buying and merchandising as well as selling,promotional planning and customer servicing aredone by their owner or a store manager and assistedby small staff.

    E.g. Prada, Chanel, Browns etc

    Independent stores

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    25/29

    A legal agreement to conduct a business inaccordance with prescribed operating methods,financing systems, etc.

    Benefiting from the expertise and reputation of anestablished firm.

    In return, the franchisee pays the parent company(franchiser) a set sum to purchase the franchise androyalties on goods or services sold.

    Franchised Operations and

    Licensed Store

    TXL576: CHAPTER 1

    Franchised Operations and Licensed Store

  • 7/31/2019 Merchandise Chpter 1(Complete)

    26/29

    Buyers have no store responsibility but to providemerchandise for the franchisers.

    Difference between franchising and licensing are theinitials. Franchisers require start-up fees for theprivilege of joining company. Licensors do not needany.

    Buyers are required to purchase their goods from thelicensor.

    The largest fashion licensors BENETTON withmore than 500 licenses in the US and other countries

    Franchised Operations and Licensed Store

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    27/29

    Web Fashion-on-line provides visual and written infoon more than 30 runway designer shows.

    This type of business serve a much larger geographicmarket as compared to store buyers who has a narrow

    audience. Buyer must concentrate on merchandise thathas universal appeal.

    Buyers must make sure that suppliers are able to providemerchandise continuously at least for the life of the

    catalog.

    Buyers must also provide precise size and measuringinformation to facilitate purchasing and minimizeordering problems.

    Catalogs, Home Shopping Networksand Internet services

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    28/29

    1. Define the terms below:

    (i) Merchandising(ii) Stock Turnover(iii) Market Week(iv) Global Sourcing(v) Franchised Store

    2. Explain five (5) stages of merchandising.

    3. Describe the differences between chain organization andindependent/specialty stores. Give one example for each organizationalstructure.

    4. Merchandising division determines the success or failure in a business.(i) Why do you think that the companys organizational structure is

    important in determining the scope of the buyers role?(ii) Explain briefly the personal qualifications needed by store buyers to

    perform their duties and responsibilities.

    EXERCISES

    TXL576: CHAPTER 1

  • 7/31/2019 Merchandise Chpter 1(Complete)

    29/29

    1. Brian, T.Arpan. J.S. Barnett, A.H. Ricks, D.A and Shimp, T.A.(1984), The Global Textile Industry, George Allen & Unwin, NewYork.

    2. Diamond,J. and Pintel, G. (2001). Retail Buying. 4th.Ed.

    Prentice Hall:New Jersey.

    3. Dickerson, Kitty.(2003). Inside the Fashion Business. 7th Ed.Pearson Education:New Jersey.

    4. Frings, G. ( 2008), Fashion from concept consumer. 9th Ed.Prentice Hall, New Jersey.

    5. Jarrow, j & Guerreiro, M. Inside The Fashion Business, (1991),5th. Ed. Macmillan Publishing Co, New York.

    REFERENCES