2014 MHA Annual Convention & Trade Show

Participant Brochure & Registration

September 24-26, 2014 Holiday Inn Grand Montana

Billings, MT

Montana’s largest health care convention & trade show!

Charting a Course for Tomorrow’s Health Care

Over 50+ SPEAKERS

What is your favorite attribute about MHA Members?

They work hard to provide outstanding quality care to the communities they serve!

Q

A

A

Q What advice would you have given yourself when you first started working in healthcare in 1974?

Your career will be a marathon not a sprint; work hard, never stop learning, be patient, and be deliberate in your actions.

AQ How would your friends

and family describe you?

Hardworking, honest, unassuming

Charting a Course for Tomorrow’s Health Care. Influenced by the rapid changes in today’s health care environment, Montana’s health care leaders are embarking on the task of charting new courses for the delivery of health care services. Major components of the new direction will include: improving population health, improving the patient experience, and reducing health care costs.

To be most successful in this endeavor there will need to be more collaboration and integration among providers. And, as patients and families become more informed and educated about their health and the care they receive, they will become an integral part of the effort to chart a new course.

The future direction of health care will require all of you (health care leaders, providers, and consumers) to come together to navigate today’s challenges, while maintaining focus on the need to meet the expectations of the patient, now and in the future.

This year’s keynote speaker will share his personal experience with a grave medical condition and his efforts to seek the best information with which to make decisions about his treatment. Health

care organizations will benefit from having individuals like him at the table during key discussions to help ensure that patients’ needs are met.

Facilitators for our breakout sessions will address the changing health care landscape and how all health care workers can play a role in addressing the challenges in our future.

I invite you to attend the 2014 MHA Convention and join us as we start charting a course for tomorrow’s health care. Enjoy your time in Billings.

Dick BrownPresident/CEO

Dear Friends,

MHA’s NEW OFFICE LOCATED AT 2625 WINNE AVENUE

Montanans are looking to chart their course for tomorrow’s health care. With new health care laws and regulations in full swing, now is the time for all of us to chart our course

through the ever changing health care world.

Montana’s health care providers come to MHA’s convention to attend top-notch educational sessions and to network

with their colleagues from around the state. And they come to the trade show looking for new information, new ideas,

new solutions — you want to be there.

Lodging

Make your reservations by September 5th

Holiday Inn Grand Montana406-248-7701 Billings Hotel

800-537-7286Mention the MHA Discounted

Convention Rate

September 24-26, 2014 Holiday Inn Grand Montana

5500 Midland Road Billings, MT

Charting a Course...

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2-3

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7-8

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9-12

13-14

15-22

23

Event Information

26-27

28

Affiliated Societies

Registration Info

Featured Speakers

Session Planner

Networking Opportunities

Education Sessions

Pre-Conference Events/Bonus Sessions

Registration Form

Sponsors

Who Attends?Over 400 Montana Health Care Providers

From all around Montana

Why you should be there, too

What unique experience will you have at the MHA Annual Convention & Trade Show? You won’t know if you don’t attend.

Over 20 hours of continuing education on current regulations and trends

Registration fees cover receptions, breaks and Thursday’s lunch

Affordable lodging options

National, regional, and local speakers on relevant issues with actionable ideas and inspiration

Many opportunites for networking

Over 100 vendors with new and exciting health care services & solutions

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Over 400 Montana Health Care Providers

From all around Montana

Affiliate education is a major piece of the agenda at the MHA Convention. By working with these affiliate groups, we ensure the most important and timely issues are addressed.

Affiliates listed on this page will be hosting education at the 2014 Convention and these sessions are denoted in the descriptions that follow.

Montana association for Professionals in infection control & ePideMiology (aPic)Chris Nightingale

Billings Clinic

Montana HealtH inforMation ManageMent association (MHiMa)Vicki Willcut

Kalispell Regional Healthcare

Montana society for HealtHcare HuMan resource adMinistrators (MsHHra) Casey Buckingham

Benefis Health System

Montana sPiritual care association (Msca)Bret Miller, St. Vincent Healthcare

Ken Mottram, Bozeman Deaconess Health Services

Montana society of HealtHcare risk Managers (MsHrM)katHy Wilcox

MHA

Montana society of VolunteerisM (MsoV)Peg Smith

Billings Clinic

Montana HealtH care coMMunications & deVeloPMent association (MHccda) Maggie Karas

Beartooth Billings Clinic

Montana HealtHcare inforMation & ManageMent systeMs society (MtHiMss) Tom Hering

Benefis Health System

Montana society of HealtHcare engineers (MsHe)Tony Rebo

Cabinet Peaks Medical Center

Other Affiliated Societies Montana Society for Healthcare Materials Managers (MSHMM)

Laura Farnham Cabinet Peaks Medical Center

Health Care Trustees Association of Montana (HCTAM) Dennis Kopitzke

Rosebud Medical Center

MHA is pleased to be strategic partners with the following national organizations:aMerican HosPital association (aHa)

leadingage

national association for HoMe care & HosPice (naHc) national HosPice & PalliatiVe care organization (nHPco)

Affiliated Societies & Current Chairs

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WITH NEW HEALTH CARE IN FULL SWING

NOW IS THE TIME

TO CHART OUR COURSE.

LAWS AND REGULATIONS

FOR ALL OF US

WON’T YOU JOIN US IN BILLINGS?

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NOW IS THE TIME FOR ALL OF US

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Register: www.mtha.org

**PER PERSON, **FEE IS FOR ALL THREE DAYS (even if you only attend one session)

Member

Non-Member

Early Bird Registration

Deadline- September 6th

After September 6th

$250

$350

$300

$400

Save money and register early!

*By Midnight

*Hard copy registrations forms are located at the back of brochure.

Questions? Contact Kim Wiens

406-442-1911 kim@mtha.org

For online registration: fees can be paid by check, credit card, or billed to your member facility.

Non-Member registration fees MUST be paid prior to conference.

For cancellations (before 9/18), refunds will be issued after conference, less a $50 per person processing fee.

Cancellation Deadline: September 18th. Only written cancellations will be accepted. Email kim@mtha.org.

Confirmation emails will be sent to email provided at time of registration.

Special discounted group rates for sending more than 5 people to convention are available.

LodgingMake your reservations

by September 5th

Holiday Inn Grand Montana406-248-7701 Billings Hotel

800-537-7286Mention the MHA

Discounted Convention Rate

Register online by August 23rd to be eligible to WIN a 2-night stay at the Holiday Inn for the 2014 Convention.

Joe Lupica Newpoint Healthcare Advisors

Mr. Lupica pioneered an award-winning community collaboration model to build consensus when not-for-profit or public-sector hospital leaders consider commu-nity objectives and evaluate options. He has also provided guidance to help local hospital leaders stand firm against mergers that would not advance their institu-tions or the communities they serve. In addition to Joe’s experience as an invest-ment banker, attorney and development officer, he served in the Reagan White House as Special Assistant for Intergovernmental Affairs, and as Special Assistant to the Secretary of Housing and Urban Development. During his federal service – as now – he has focused on local and regional issues faced by community officials and the people they serve. He will present his session titled, Weighing the Options: How to Determine the Best Path for Your Hospital at two separate times. He will explore best practices for hospital and system leaders to determine what level (if any) of independence, or interdependence, on that spectrum of affiliation structures will help their organization thrive.

Ms. Adams has practiced in a large variety of health care settings over the last 50 years with emphasis during the last 35 years on home health, hospice and home care. She has also held a wide array of positions including staff nurse, supervisor, administrator, Di-rector of Quality Improvement, and Director of Compliance and Accreditation prepa-ration. In 2009, she opened her own home care consulting and education company and since that time has presented hundreds of in-person, webinar and audio-conference educational sessions on diagnosis coding, OASIS, regulatory, compliance and general clinical issues for individual home care agencies, state associations, and national com-panies primarily across the eastern half of the United States. In addition, Ms. Adams has contributed to a variety of national home care publications and authored resource books and articles related to diagnoses coding and other home care and hospice topics. She has served as a subject matter expert to the Board of Medical Specialty Coding and Compliance since 2008.

Judy AdamsAdams Home Care Consulting

Demetria (Demi) Haffenreffer, RN, MBA, has made long-term care her profession since 1973, first as a Director of Nursing and for the last 35 years as a consultant. She is found-er and President of Haffenreffer & Associates, Inc., an Oregon consulting firm supporting skilled and community-based care providers in the delivery of person-centered, compas-sionate care. Haffenreffer & Associates, Inc. provides educational and hands-on assistance with the implementation of quality systems and corporate compliance programs nation-wide. In 2011, Demi assisted the Colorado Foundation for Medical Care with a CMS grant to publish the Model Program for Quality Performance called “QAPI.” Demi is a facilitator for the Leadership Excellence Self-Assessment System and has served on the Oregon State Resident Safety Review Council, the Steering Committee of MOVE (Making Oregon Vital for Elders, an outreach of the Pioneer Network), as a member of Oregon Patient Safety Commission, and as a Master Examiner for AHCA’s Quality Award. She has taught workshops nationally and internationally on a variety of subjects pertinent to long-term care and has authored five policy and procedure manuals. In addition, Demi is retained regularly by nationally known law firms as an expert on regulatory compliance issues.

Demetria (Demi) HaffenrefferHaffenreffer & Associates Inc.

Featured 2014 Speakers... a few you don’t want to miss!

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E-Patient Dave

“Don’t go to the bathroom when e-Patient Dave is about to speak.”- Byron Jasper, Deputy Director, Tribal Health Program Support

Dave deBronkart, known on the internet as e-Patient Dave, is the author of the highly rated Let Patients Help: A Patient Engagement Handbook and one of the world’s leading advocates for patient engagement. After

beating stage IV kidney cancer in 2007 he became a blogger, health policy advisor and international keynote speaker. An accomplished speaker in his professional life before cancer, he is today the best-known spokesman for the patient engagement movement, attending nearly 300 conferences and policy meetings internationally,

including testifying in Washington for patient access to the medical record under Meaningful Use.

Opening Keynote & General Session

“You were a smashing success and helped Minnesota move forwardtoward engaging consumers in managing their health.

I look forward to working with you more in the future.”– Bonnie Westra PhD, RN, FAAN, FACMI

“I’ve heard lots of patients & families tell their stories at medical mtgs. @ePatientDave is most

effective. Poignant, funny, real take home lessons.” -A tweet by Bob Wachter MD

Eric Coleman University of Colorado Denver Anschutz Medical Campus

Eric A. Coleman, MD, MPH, is Professor of Medicine and Head of the Division of Health Care Policy and Research at the University of Colorado Anschutz Medical Campus. Dr. Coleman is the Director of the Care Transitions Program, aimed at improving quality and safety during times of care “handoffs.” Dr. Coleman serves as the Executive Director of the Practice Change Leaders-a national program to develop, support and expand the influence of organizational leaders who are committed to achieving transformative improvements in care for older adults. Dr. Coleman was recognized with a 2012 MacArthur Fellowship for his work in bridging innovation and practice through enhancing the role of patients and family caregivers in improving the quality of their care transitions. His presentation titled Improving Care Transitions by Infusing True Person and Family Centered Care will be a bonus session on Wednesday September 24 from 8:30 am to 3:00 pm. Additional fees apply. See more information on page 16.

Mr. Eaton has over 10 years of adult education experience specializing in the topics of leadership, management, coach-ing, personal development, and organizational psychology. He is currently a Doctoral Candidate and holds graduate degrees in Psychology and Business. He will give three presentations: Heart Math® & Inner Balance, The Problem with Change & the “Anchor” Solution, Work Engagement: Evidence for Get-ting Back to Supervision Basics

Chance Eaton Prof. Development Center State of Montana

Wednesday Bonus Session

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Note: Session planners are only suggestions. Participants may choose any sessions they feel appropriate.

C1 Weighing the Options...C2 Bending the Execution Curve... C3 DPHHS Certification Update C7 Water Damage...Part 1 C9 Communication to Improve...

C1 Weighing the Options... C2 Bending the Execution Curve... C3 DPHHS Certification Update C8 Engaging Workforce to Improve C5 Activity Staff: Keys to... C9 Communication to Improve...

C1 Weighing the Options...C2 Bending the Execution Curve...

C1 Weighing the Options...C2 Bending the Execution Curve... C3 DPHHS Certification Update C4 Charting the Unknown... C8 Engaging Workforce to Improve C9 Communication to Improve...

Bonus #1 9/23 1:00pm -5:00pm & 9/24 8:00am-12:00pmBonus #2 9/24 8:30am-3:00pmBonus #3 9/23 1:00pm-5:00pmX2 LTC Committee... 9/24 11:30am-12:30pmA1 POLST UpdateA5 Patient Safety: 30,000...A6 Senior & LTC Update...

Bonus #1 9/23 1:00pm -5:00pm & 9/24 8:00am-12:00pmBonus #2 9/24 8:30am-3:00pmX2 LTC Committee... 9/24 11:30am-12:30pmA1 POLST UpdateA5 Patient Safety: 30,000...A6 Senior & LTC Update...

CAH CEO Meeting 8am-11:30am X3 MHA House of Delegates & Member CEO Meeting 11:45am- 4:30pm

A4 Collaborative Compliance... Part 1Bonus #2 9/24 8:30am-3:00pm Bonus #3 9/23 1:00pm-5:00pm

B4 Leading the Workforce... B5 Montana Joining Forces... B6 Emergency Preparedness CoP for SNF/HH/Hospice B7 Palliative Care Programs...B8 Reducing Falls...

B4 Leading the Workforce... B5 Montana Joining Forces...

B4 Leading the Workforce... B5 Montana Joining Forces...

B6 Emergency Preparedness CoP for SNF/HH/HospiceB7 Palliative Care Programs...

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Thursday 10am-2 pm

Preconference & Session A Wednesday 1:30-3 pm

Session B Wednesday 3:30-5 pm

Session C Thursday 8-9:30 am

CEO

/ A

dmin

istra

tor

C2 Bending the Execution Curve... C3 DPHHS Certification Update C7 Water Damage...Part 1 C8 Engaging Workforce to Improve C9 Communication to Improve...

B1 Collaborative Compliance...Part 2B2 Using Business Analytics...B4 Leading the Workforce... B5 Montana Joining Forces...

Clin

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anag

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Nur

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Hom

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C1 Weighing the Options...C2 Bending the Execution Curve... C3 DPHHS Certification Update

A3 Emergency Preparedness CoP for HospitalsA4 Collaborative Compliance... Part 1

B1 Collaborative Compliance...Part 2 B2 Using Business Analytics...B5 Montana Joining Forces... C

FOTr

uste

es

C2 Bending the Execution Curve... C3 DPHHS Certification Update C4 Charting the Unknown... C6 2015 Home Health PPS RuleC9 Communication to Improve...

Bonus #1 9/23 1:00pm -5:00pm & 9/24 8:00am-12:00pmBonus #2 9/24 8:30am-3:00pmA1 POLST UpdateA6 Senior & LTC Update...

B3 Tending Our Sacred StoriesB5 Montana Joining Forces... B6 Emergency Preparedness CoP for SNF/HH/HospiceB7 Palliative Care Programs...

Nur

ses/

D

ON

Hom

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ealth

H

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C2 Bending the Execution Curve... C4 Charting the Unknown...C8 Engaging Workforce to Improve... C9 Communication to Improve...

B4 Leading the Workforce... B5 Montana Joining Community Forces H

R/

Man

ager

s

C2 Bending the Execution Curve... A4 Collaborative Compliance... Part 1

B1 Collaborative Compliance...Part 2 B2 Using Business Analytics...B5 Montana Joining Forces...

Hea

lth In

fo/

Cod

ing/

IT

General Session & Keynote:

Empowered, Engaged,

Equipped, and Enabled: The

New Health Care Consumer by

E-Patient Dave10 am-Noon

Strolling Lunch with Vendors Noon-1:45pm

Trade Show OpenNoon- 2:30pm

Note: Session planners are only suggestions. Participants may choose any sessions they feel appropriate.

D1 Top 10 Security... D2 Healing Power of HopeD4 Meeting the Needs...Through MusicD5 The Problem with Change... D8 How Health Care...D9 Financing the Future of (Tele) HealthD11 QAPI Design - Part ID14 Documentation...

D5 The Problem with Change...D8 How Health Care...

D1 Top 10 Security... D2 Healing Power of HopeD5 The Problem with Change...D9 Financing the Future of (Tele) Health D2 Healing Power of Hope D5 The Problem with Change... D7 Listening to Employers...D8 How Health Care...D11 QAPI Design - Part ID14 Documentation...

D5 The Problem with Change...D7 Listening to Employers...D14 Documentation...

D1 Top 10 Security...D5 The Problem with Change... D9 Financing the Future of (Tele) HealthD13 ICD 10: Moving Forward

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E3 Work Engagement...E5 QAPI Implementation Part 2E6 Mental Fitness E8 Creating Meaningful Change E10 Best Path for Your Hospital

E1 A Caring Experience...E2 Effectively Navigating...E3 Work Engagement...E8 Creating Meaningful Change

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E3 Work Engagement...E8 Creating Meaningful ChangeE1 A Caring Experience... E3 Work Engagement...E5 QAPI Implementation Part 2E6 Mental Fitness E7 Antimicrobial Stewardship...E8 Creating Meaningful Change E10 Best Path for Your Hospital

E1 A Caring Experience...E3 Work Engagement...E8 Creating Meaningful Change

E1 A Caring Experience... E3 Work Engagement...E4 Preparing for ICD-10...E8 Creating Meaningful Change

G2 Questions about the Board of Nursing...G4 Developing a COOP/ Business Continuity Plan

F2 HIMSS Board Meeting F4 MHIMAF7 Heart Math & Inner Balance F8 How to Coach... F10 Compliance within the

F5 MSHHRA Business Meeting F6 Establishing a COOP Frame workF7 Heart Math & Inner Balance F8 How to Coach...

F6 Establishing a COOP Framework F7 Heart Math & Inner Balance F8 How to Coach...

F7 Heart Math & Inner Balance F8 How to Coach...

F6 Establishing a COOP Frame workF7 Heart Math & Inner Balance F8 How to Coach... F10 Compliance within the EHRF6 Establishing a COOP Frame workF7 Heart Math & Inner Balance F8 How to Coach... F10 Compliance within the EHR

G1 Mission: Lifeline Montana EducationG2 Questions about the Board of Nursing (but afraid to ask) G4 Developing a COOP/Business Continuity Plan

G2 Questions about the Board of Nursing (but afraid to ask)G4 Developing a COOP/Business Continuity Plan

G2 Questions about the Board of Nursing (but afraid to ask)G4 Developing a COOP/Business Continuity Plan

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Session D Thursday 2-3:30 pm

Session E Thursday 3:45-5:15 pm

Session F Friday 8:30-10:00 am

HR/

Managers

Clinic

Managers

Nurses/

DO

NN

ursing Hom

eA

dministrator

TrusteesSession G

Friday 10:30-12 pm

D5 The Problem with Change... D6 The Power of PhilanthropyD7 Listening to Employers...D8 How Health Care...D9 Financing the Future of...

F6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance F8 How to Coach...

G1 Mission: Lifeline Montana EducationG4 Developing a COOP/ Business Continuity Plan

E1 A Caring Experience...E2 Effectively Navigating...E3 Work Engagement...E8 Creating Meaningful...E10 Best Path for Your Hospital

CFO

D2 Healing Power of HopeD5 The Problem with Change...D12 Hospice Regulatory Update

E1 A Caring Experience... E3 Work Engagement...E4 Preparing for ICD-10...E8 Creating Meaningful Change

F7 Heart Math & Inner BalanceF8 How to Coach... F9 Home Health Circle

G3 Hospice Circle

Health Info/

Coding/IT

Hom

e Health

Hospice

D1 Top 10 Security... D3 Water Damage...Part 2D8 How Health Care... D5 The Problem with Change... D6 The Power of PhilanthropyD7 Listening to Employers... D9 Financing the Future of (Tele) Health

E1 A Caring Experience...E2 Effectively Navigating the Legislative... E3 Work Engagement...E8 Creating Meaningful ChangeE10 Best Path for Your Hospital

F6 Establishing a COOP FrameworkF7 Heart Math & Inner BalanceF8 How to Coach...

G1 Mission: Lifeline Montana EducationG2 Questions about the Board of Nursing (but afraid to ask) G4 Developing a COOP/ Business Continuity Plan

CEO

/ A

dministrator

Thursday 10am-2 pm

Note: Session planners are only suggestions. Participants may choose any sessions they feel appropriate.

C2 Bending the Execution Curve... C3 DPHHS Certification Update C7 Water Damage...Part 1C9 Communication to Improve...

C2 Bending the Execution Curve... C3 DPHHS Certification Update C7 Water Damage...Part 1

C2 Bending the Execution Curve... C9 Communication to Improve...

C2 Bending the Execution Curve... C4 Charting the Unknown...

C4 Charting the Unknown...

C2 Bending the Execution Curve... C7 Water Damage...Part 1

C2 Bending the Execution Curve...C4 Charting the Unknown...C5 Activity Staff: Keys to...

C7 Water Damage...Part 1Bonus #3 9/23 1:00pm-5:00pm A3 Emergency Preparedness CoP for Hospitals

Bonus #1 9/23 1:00pm -5:00pm & 9/24 8:00am-12:00pmBonus #2 9/24 8:30am-3:00pm Bonus #3 9/23 1:00pm-5:00pmA3 Emergency Preparedness...A4 Collaborative Compliance... Part 1A5 Patient Safety: 30,000 Foot...

Bonus #1 9/23 1:00pm -5:00pm & 9/24 8:00am-12:00pmA1 POLST Update

Bonus #3 9/23 1:00pm-5:00pmA2 MSHE Board Meeting A3 Emergency Preparedness CoP for Hospitals

B1 Collaborative Compliance... Part 2 B5 Montana Joining Forces... B8 Reducing Falls...

B5 Montana Joining Forces...

B3 Tending Our Sacred Stories B5 Montana Joining Forces...

B4 Leading the Workforce...B5 Montana Joining Forces...

B5 Montana Joining Forces...

B5 Montana Joining Forces... X7 MSHE Social

B5 Montana Joining Forces...

B5 Montana Joining Forces... B6 Emergency Preparedness CoP for SNF/HH/Hospice

Thursday 10am-2 pm

Preconference & Session A Wednesday

Session B Wednesday 3:30-5pm

Session C Thursday 8-9:30 am

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C2 Bending the Execution Curve... C3 DPHHS Certification Update C4 Charting the Unknown... C5 Activity Staff: Keys to... C8 Engaging Workforce to Improve...C9 Communication to Improve...

Bonus #1 9/23 1:00pm -5:00pm & 9/24 8:00am-12:00pmBonus #2 9/24 8:30am-3:00pmA1 POLST UpdateA5 Patient Safety: 30,000 Foot View A6 Senior & LTC Update...

B3 Tending Our Sacred Stories B4 Leading the Workforce... B5 Montana Joining Forces... B6 Emergency Preparedness CoP for SNF/HH/HospiceB8 Reducing Falls...

Ass

isted

Liv

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Long

Ter

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are

General Session & Keynote:

Empowered, Engaged,

Equipped, and Enabled: The

New Health Care Consumer by

E-Patient Dave10 am-Noon

Strolling Lunch with Vendors Noon-1:45pm

Trade Show OpenNoon- 2:30pm

11

X8 APIC Business Meeting 9/24 6pm-9pm

Bonus #2 9/24 8:30am-3:00pm

Bonus #2 9/24 8:30am-3:00pm

Session D Thursday 2-3:30 pm

Session E Thursday 3:45-5:15 pm

Session F Friday 8:30-10:00 am

Session G Friday 10:30-12 pm

Note: Session planners are only suggestions. Participants may choose any sessions they feel appropriate.

Thursday 10am-2 pm

12

D2 Healing Power of Hope D4 Meeting the Needs...Through MusicD5 The Problem with Change...D8 How Health Care...D11 QAPI Design - Part I

D1 Top 10 Security... D5 The Problem with Change...D11 QAPI Design - Part ID14 Documentation...

D3 Water Damage...Part 2 D5 The Problem with Change...

D2 Healing Power of Hope D5 The Problem with Change...

D6 The Power of Philanthropy D5 The Problem with Change...

D2 Healing Power of Hope D5 The Problem with Change...D10 Evolving Hospital Experience...

D1 Top 10 Security...D3 Water Damage...Part 2D5 The Problem with Change...

D4 Meeting the Needs...Through Music D5 The Problem with Change...

D1 Top 10 Security... D3 Water Damage...Part 2 D5 The Problem with Change...

E1 A Caring Experience...E2 Effectively Navigating the Legislative...E3 Work Engagement...E5 QAPI Implementation Part 2E6 Mental Fitness E8 Creating Meaningful Change

E1 A Caring Experience...E2 Effectively Navigating the Legislative...E3 Work Engagement...E7 Antimicrobial Stewardship...E8 Creating Meaningful Change

E1 A Caring Experience...E8 Creating Meaningful ChangeE9 Spiritual Care Roundtable

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E8 Creating Meaningful Change

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E8 Creating Meaningful Change

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E8 Creating Meaningful Change

E1 A Caring Experience...E2 Effectively Navigating the Legislative and Political ProcessE8 Creating Meaningful Change

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E6 Mental Fitness E8 Creating Meaningful Change

F6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance F8 How to Coach...

F6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance F8 How to Coach...

F6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance

F1 MSCA Business MeetingF7 Heart Math & Inner Balance F8 How to Coach...

F6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance F8 How to Coach...

F7 Heart Math & Inner Balance F8 How to Coach...

F6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance F8 How to Coach...

F7 Heart Math & Inner Balance F8 How to Coach...

F3 MSHMM Business MeetingF6 Establishing a COOP FrameworkF7 Heart Math & Inner Balance F8 How to Coach...

G2 Questions about the Board of Nursing (but afraid to ask)

G1 Mission: Lifeline Montana Education G2 Questions about the Board of Nursing (but afraid to ask)G4 Developing a COOP/Business Continuity Plan

G1 Mission: Lifeline Montana Education G4 Developing a COOP/Business Continuity Plan

G4 Developing a COOP/Business Continuity Plan

E1 A Caring Experience... E2 Effectively Navigating the Legislative...E3 Work Engagement...E5 QAPI Implementation Part 2 E8 Creating Meaningful Change F10 Compliance within the

Assisted Living/

Long Term C

areEngineers

Activities

Emergency Preparednes/

Materials M

anagersVolunteers

Risk Managers/

Quality Im

provement

Infection C

ontrolSpiritual

Care

Com

municat-

ions

G4 Developing a COOP/Business Continuity Plan

G4 Developing a COOP/Business Continuity Plan

Please help me do this by:Inviting your colleagues to attend.

Visiting the vendors and thank them for their support.

Speaking up. What ideas do you have to make the conference better?

Sharing what you learned at the conference with your facility.

Making plans to attend the Health Summit in March 2015.

Hello. My name is

Caitlyn Fransen

I am the newEducation &Conference

Coordinator forMHA.

My background is in event planning,sales, and marketing. I’m a Montana girl.

Seeking out inspiring and knowledgeable speakers

Providing networking opportunities that matter

Keeping the registration fees reasonable

I want to Make Each Conference memorable By:

I’m excited for the 2014 Fall Convention & Trade Show

Thank you for your support!

Caitlyn@mtha.org, 406-442-1911

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BONUS 1: Montana Provider Orders for Life-Sustaining Treatment CNE NHA

FACILITATOR CERTIFICATION (CLASSROOM DAY)

Respecting Choices® POLST WORKSHOP (prerequisite required - see below) • Acquire the necessary skills to initiate POLST-type conversations

• Helppatientsmakeinformedend-of-lifetreatmentpreferences• LearntoeffectivelyimplementthePOLSTsystemBroughttoyouby:MHAandSt.PatrickHospitalTaughttoyouby:SPHHCRespectingChoices®CertifiedPOLSTInstructorsWhen:Tuesday,September23from1:00pmto5:00pmandWednesday,September24from8:00amto

12:00pm.You must attend both days.

Course DescriptionTheRespectingChoices®POLSTFacilitatorcourseisdesignedforprofessionals(socialworkers,nurs-

es,clergy)workingwithfrailelders,orthosewhosedeathinthenext12monthswouldnotsurpriseus.ThiscoursebuildsonthesuccessfulcomponentsoftheAdvanceCarePlanning(ACP)FacilitatorCourseofferedbyRespectingChoices®facultyforoveradecade.

www.respectingchoices.orgwww.polst.orgwww.polst.mt.gov

Course Objectives1.DemonstrateskillstoinitiatePOLSTconversationswithfrailelders,designatedhealthcareagentsand

theirlovedones.2.Demonstrateskillstoassistfrailelders,healthcareagents,orlovedonesinmakinginformedend-of-

lifetreatmentpreferences,includingcardiopulmonaryresuscitation(CPR),limitationsontreatment(airwaymanagement,artificialnutritionandhydration,antibiotics),time-limitedtrials,andoptionsfor

comfortcare.3.CreateaPOLSTdocumentthataccuratelyreflectsanindividual’streatmentpreferences.4.DiscussotherstrategiestoincreasetheeffectivenessofthePOLSTsystem.

Prerequisite: Completion of the Respecting Choices® Online Advance Care Planning (ACP) Curric-ulum for POLST Facilitators. The online component includes four interactive courses intended to help you learn basic ACP concepts and to become prepared for a more robust classroom experience. Registra-tion for this online curriculum is included in conference fees.* (see below)

Purpose:CertificationasaRespectingChoices®POLSTACPFacilitatorOnlineContactHours:6.2forRNandSocialWorkClassroomContactHours:7.2forRNandSocialWork

*CompletetheRespectingChoices®onlinecourseforPOLSTFacilitators.Youwillreceiveonlinecourseaccessinstructionsviaemail.Thisfour-moduleonlinecourseisintendedtoprovidebaselineinformationonadvancecareplanningandtheroleofthefacilitator,andwillprepareparticipantsforaninteractiveclassroomexperience.Pleasenotethatyoumustcompletetheentireonlinecoursetoattendtheclassroomcourseandreceivecertification.Includedintheonlinecourseisalinktoanonlinetextthatprovidesmoredetailedinfor-mationaboutadvancecareplanning. You must register by August 22 to allow yourself time to complete the online portion of this training. You must complete the online portion before arriving at the all-day classroom session. $150/person if attending convention $250/person if not attending convention Fees include online training, session handouts and breaks.

Dr. Eric Coleman

Developer, Founder, Guru, of Care Transitions

University of Colorado Denver Anschutz Medical Campus

Make Plans to Attend.

Regardless of your role or setting, this session is for everyone.

PRESENTS

Improving Care Transitions by Infusing True Person &

Family Centered CareAn Interactive Presentation By

Dr. Eric Coleman

$150 (If Attending MHA Fall Convention)$230 (Session Only)

From 8:30 AM - 3:00 PM

09.24.14Holiday Inn Grand Billings, Montana

CNE NHA

Approved for MT

REGISTRATION OPENS 8.4.14 v www.mtha.org vQuestions? Contact Caitlyn Fransen 406.442.1911

An Overview of Care Transitions

Describe key skills needed to make the shift towards a greater focus on the practice of population healthArticulate a six-prong multi-faceted approach to improving quality and safety at times of transitions.

Discuss relevant sections of the Affordable Care Act and highlight new Medicare billing codes and recommendations MedPAC is making to Congress that promote high quality transitional carev

v

v

v Take a deeper dive into promoting patient engagement and patient centered care

Highlight practical strategies for how to enhance cross-setting collaborative teams

Conclude with a tour of publicly available resources so that teams don’t need to waste resources reinventing the wheel.

v

v

Bonus Session #2

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Wednesday 8:00 am - 9:15 am X1 MSHE Board Meeting Wednesday 11:30 am - 12:30 pmX2 LTC Committee & LTC DON Luncheon

Wednesday 11:45 am - 4:30 pm X3 MHA Member CEO Meeting & House of Delegates

Audience - MHA Member CEOs & AdministratorsThe MHA Member CEO meeting will be held on Wednesday afternoon. This meeting will be a chance for all MHA member CEOs to meet and discuss the most pressing issues with their facilities and the health care industry. The House of Delegates meeting will be included in the agenda. AgendA

11:45 am - 12:30 pm Lunch12:30 - 1:15 pm House of Delegates1:15 - 4:30 pm Member Meeting

Bonus 2Wednesday 8:30 am - 3:00 pmImproving Care Transitions By Infusing True Person and Family Centered Care CNE NHA

Eric Coleman This session will begin with a discussion of the current and near-future health care policy landscape and how this is transforming health care towards better care coordination and population health. Next the session will focus on a six-prong multi-faceted approach to improving quality and safe-ty at times of transitions. Following will be a deeper dive into promoting patient engagement and patent centered care. The session will then come together in a presentation that will showcase the evidence-based Care Transitions Intervention, designed to engage patients in self-care and reduce hospital readmissions. The CTI has been adopted by over 900 orga-nizations nationwide. The day will end with a presentation of practical steps for how to get started employing the key principles discussed as well as a tour of publicly available resources so that teams don’t need to waste resources rein-venting the wheel. ALL Fees $150 (If attending convention)Fees $230 (Bonus Session Only) Bonus Session CanCellation PoliCy Cancellations must be received at the MHA office by close of business September 18. Cancellations received after September 18 will not receive a refund.

Bonus 3Tuesday 1:00 pm - 5:00 pmEmergency Management for Healthcare Executives CNE NHA

Lindsey Anthony, Roger Glick This session is a condensed 3-hour overview of a Hospital Emergency Management Program incorporating incident command system courses for Hospital Directors and Execu-tives.ALL

Wednesday 8:00 am - 11: 30 am Fall CAH CEO Meeting

8:00 am v Meet & Greet Breakfast/Welcome & Introductions 8:30 am v 2014-2015 Flex/Pin Highlights 9:30 am v 2015 Flex Strategic Planning Roundtable 10:30 am v Studer’s Rural Partnership Program 11:45 am v Adjourn to MHA Member CEO Meeting & House of Delegates

CNE = 3.5 Hours

NHA = 3.5 Hours

Chairman’s Welcome ReceptionWednesday 5:00 - 6:30 pm

Holiday Inn Grand Montana AtriumKickofftheconventionbycatchingupwith

someoldfriendsandmakingnewonesattheChairman’sWelcomeReception!Enjoysnacksandno-hostbeveragesasyouminglewithfellowattendees,exhibitors,andpresenters.Leadership

Institutegraduateswillberecognized.Sponsored by: BlueCross BlueShield of Montana

You’re Invited!

ACHE Dinner CNE NHA ACHE CATEGORY 2The Path of EHR Implementation:

Strategies for SuccessWednesday 6:30-8:00 pm

Rib & Chop House Interest in electronic health record (EHR) systems is gaining

momentum. Development of an EHR adoption strategy is crucial to the success of health care organizations. The

effective use of EHRs is essential to achieve advances in health care quality and to improve patient safety. The challenges to adopting an EHR system include insufficient financial

resources and lack of buy-in from physicians. The American Recovery and Reinvestment Act of 2009 provides for incentives as well as potential future penalties for institutions that do not implement such a system. This program discusses the strategies

that health care executives need to employ to address in the selection, planning and implementation of an EHR system.

Craig Aasved, Chris Stevens, Deb Anderson, Melanie Swenson, Jack King

Fee: $25 (Dinner Included), Registration Required

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1:30 pm to 3:00 pm Concurrent Education Sessions A A1 POLST Update CNE NHA Kathryn Borgenicht, MD TheMontanaPOLSThasbeenapartofadvancecareplanningforseveralyears.Therecontinuestobedia-logueabouttheuseofthisdocument.Thispresentationwillshareanddialoguewiththeaudienceaboutthehis-tory,intentionandoutcomesfortheMTProviderOrdersforLifeSustainingTreatment(POLST).NationaltrendswillalsobediscussedaswellasfuturedirectionsforthestateofMontana.Includedinthediscussionwillbeinformationaboutthedifferencebetweenadvancecareplanning,advancedirectivesandPOLST,theirclinicalimplicationsandwhatissuesremaintoberesolved. 1.DescribetheprocessofadvancecareplanningandhowPOLSTispartofthis2.ExplorethechallengesofinstitutingandusingPOLSTincommunitiesaroundMontana Hospice, Nurses, NH Administrators, LTC, Home Health, Chaplains, ALF

A2 MSHE Business Meeting

A3 Emergency Preparedness CoP for Hospitals CNE

Tina Frisch-Eblen This session focuses on the new CMS Emergency Pre-paredness Conditions of Participation for Hospitals. It will go into depth about the new requirements and how it compares to what is currently expected. CEO/Admin, CFO, Emergency Preparedness, Engineers

A4 Collaborative Compliance: Managing Threats to the Revenue Cycle, Part 1Darci Bentson & Jennifer McManis The changing health care landscape including declining financial return, increased regulatory scrutiny, quaity-based reimbursement, and fraud and abuse prevention activity all present threats to your organization’s revenue cycle.

Develop strategies to transform your existing compliance efforts from a bare minimum, reactive approach to a proactive Collaborative Compliance program that yields benefits far beyond regulatory compliance.

Collaborative Compliance is a unique approach to strengthen your revenue cycle and promote financial stability in your organization, utilizing overarching compliance leadership to develop collaboration and a shared understanding within key departments (Finance,

Patient Financial Services, Health Information Management, Utilization Review, and Quality). This proactive, collaborative approach can boost em-ployee satisfaction and improve the bottom line by reducing errors and strengthening many aspects of the revenue cycle from provider enrollment to denial management. CFOs, RM, Billing Staff, HIM, Clinic Managers

A5 Patient Safety: 30,000 Foot View CNE

Barbara DeBaun This session will provide an overview of the transi-tion from “pay for care” to “pay for value.” This will include a discussion of the key drivers of the im-provement the HRET HEN has participated in and proposes solutions to our current challenges. HEN, QI, Nurses

A6 Senior and Long Term Care Division Update NHA

Kelly Williams, Rick Norine This session will provide updates on the topics of nursing facility reimbursement and home and com-munity based services programs, including the new Community First Choice state plan option and the Home and Community-Based Waiver new federal regulations. Additionally, these speakers will provide an update on the budget development and Executive Planning Process for the upcoming 2015 Legislative Session. NHA, ALF, HH, LTC

3:30 pm to 5:00 pmConcurrent Education Sessions B

B1 Collaborative Compliance: Managing Threats to the Revenue Cycle, Part 2 Darci Bentson & Jennifer McManis See A4 Description

B2 Using Business Analytics to Improve Hospital PerformanceSandi Piatz Health care organizations are so inundated with data in today’s work of complex Electronic Health Records (EHRs), revenue cycle management sys-tems and ancillary systems that they need tools to help identify and analyze the mountains of data to improve their operations. Business Analytics and its tools is the next generation technology to address these challenges. HIM, HIMSS, CFO

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B3 Tending Our Sacred StoriesTerry Hollister In this session we attend to the diagnostic question of indigenous people’s spiritual leaders when they asked those who were ill, “When was the last time you danced, sang and told your story?” We hear the echoes of those who have led restorative movements in health care and religion when they asked those they cared for these questions “How is it with your soul?” (John Wesley) and “How are you within?” (Dame Cicely Saunders). We attend to the wise words of “badger” who speaks to us from mythical time calling us toward the care of our stories as resources that are sometimes needed more than food, water or modern medicine. You will leave this session with the opportunity to claim or reclaim a present (though overlooked) resource for the restoration of the soul of your work and maybe the soul of modern day health care as well. Chaplains, Hospice, LTC, ALF

B4 Leading the Workforce of the Future CNE NHA Debra Thompson This session will shed light on the workforce of the future and the changing skill set needed to lead that new workforce. Learn the impact of the changing demographics in the workforce of the future, the sta-bilization of gender participation in the global work-force, and the impact of the Millenials. Additionally, attendees will learn the principles of the new leader and the changing role of leadership in every organi-zation. HR, CNO/DON, NHA, ALF, ALL

B5 Montana Joining Community Forces–Creating a Comprehensive and Collaborative Support Model to Assist Service Members, Veterans and their Families Ryan Luchau & TBD This session will be an overview of the Montana Joining Community Forces initiative and how the Rural Telehealth Project is allowing the Network of Care website to be the focal point for several inter-face components that provide a broader spectrum of support to the SMVF Community. This session will also include the hospital’s role in this support model. VA Eligibility and Enrollment for Health Services will also be reviewed to assist Veterans in obtaining these services. ALL

B6 Emergency Preparedness CoP for SNF, Home Health, and Hospice CNE NHA

Tina Frisch-Eblen This session explores the new CMS Conditions of Par-ticipations for Emergency Preparedness in the following health care settings: Long Term Care, Home Health and Hospice.SNF, HH, Hospice, Emergency Preparedness

B7 Palliative Care Programs–Inpatient and Outpatient CNE NHA

Kathryn Borgenicht, MD Discover what constitutes a palliative care program and find out the key components and what leads to success of these programs. Learn the values of these programs for an institution and some practical steps for developing them. CEO, CNO/DON, Hospice, NHA

B8 Reducing Falls and Preventing Adverse Drug Events CNE

NHA

Barbara DeBaun This session will review the primary drivers of falls with injury and adverse drug events along with tips and tricks for reducing harm and preventing injury. There will be a focus on patient and family engagement and the role they play in creating a safer patient care delivery system. HEN, QI, Nurses, NHA, LTC, ALF, RM

5:00 pm to 6:30 pmX4 Chairman’s Welcome Reception Enjoy an evening of networking with your colleagues while enjoying complimentary hors d’oeuvres. This year’s Leadership Institute Graduates will be recognized; come and celebrate their accomplishments. SponSored By: Blue Cross Blue Shield of Montana 6:30 pm to 9:00 pmX5 MHIMA Board Meeting

7:00 pm to 11:00 pmX6 MSHE Social

6:00 pm to 9:00 pmX8 APIC Business Meeting

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8:00 am to 9:30 am Concurrent Education Sessions C X9 Strolling Lunch with Vendors (12:00pm-1:45pm)X10 Western Gala & Trade Show (5:00-7pm)X11 MPQH Breakfast (7-8am)

C1 Weighing the Options: How to Determine the Best Path for Your Hospital CNE NHA ACHE CATEGORY 2Joe Lupica This session will explore best practices for hospital and system leaders to determine what level (if any) of in-dependence, or interdependence, on that spectrum of affiliation structures will help their organization thrive. The speaker will present practical tools for evaluating the risk of each option and garnering community support for hospital goals. Using case studies from across the country, the speaker will stimulate a strategic discussion among attendees on identifying, weighing and selecting the best options for their hospital’s future. CEO, CFO, CNO/DON, NHA

C2 Bending the Execution Curve: Implementing Successful Organizational Change in Hospitals/Health Care Organiza-tions CNE NHA

Laura Goldhahn, Carlos Arce, Laura Merchant, Deborah Wilson, Kelly Evans Joinalivelypaneldiscussionandreviewthepredictorsofsuccessfulorganizationalchange—withaparticularfocusonhowtoeffectchangeinhospitalsandhealthcareorga-nizations—alongwithselectprovenmethodstoovercomeknownchallengestochange,includinghowto:

• Engage staff by connecting desired changes to their interests and the work they are already trying to accomplish• Use resistance to change as valuable feedback and a way to guide future activity• Create supports (e.g., infrastructure, skills, etc.) to encourage and sustain behavior change.

ALL

C3 DPHHS Certification Update Jill Caldwell, Todd Boucher, LaDawn Whiteside The Certification Bureau will present an update on new CMS issues and trends in provider surveys. CEO, NHA, CFO, Clinic, Nurses, HH/Hospice, ALF, LTC, RM, QI, Infection Control

C4 Charting the Unknown: Creating Passionate and Compe-tent Volunteers Avi Zaraya

With today’s patients craving human engagement more than ever, it has become imperative for volun-teers to return back to the basics, to the very essence that made volunteers a lifeline in health care since medicine’s most archaic forms, thereby serving more altruistically and compassionately throughout the duration of their service. Realizing the incredible potential volunteers possess, the presentation dives deep into the very essence of volunteerism, particu-larly in a medical environment, and the importance of coaching volunteers to harness their passion and enthusiasm from day one. Human Resources,Volunteers

C5 Activity Staff: A Key Ingredient in a Successful Fall Prevention, Restraint and Alarm Reduction Program CNE NHA

Sarah Kneisler This session will focus on the role of the Activity staff in reducing falls and the use of restraints and alarms. This audience-friendly interactive session will explore creative exercise and ambulation strat-egies such as Tai Chi and “Walking to the Beat” activity. Also addressed are restorative programs and scheduling of one-to-one and group activities to pro-mote a culture of safety. Activities, LTC, ALF, NHA

C6 Overview of 2015 Home Health PPS Rule CNE NHA

Judy Adams This session will discuss the multiple changes related to home health PPS that CMS has proposed in the 2015 Home Health PPS rule. There are changes to current requirements under F2F, simplification of the therapy reassessments, significant change in the case mix variables that impact case mix under PPS, coverage for daily insulin injections, HHCAHPS survey, quality reporting, survey enforcement chang-es and more. Home Health

C7 Water Damage Remediation, Part I CNE

Larry Lee (CIH) This session will review steps that clinics and insti-tutions can do to reduce the impacts of water events that are associated with construction, and concrete steps that can be taken to respond to emergency water events no matter the cause. Case studies in a variety of settings will be used to illustrate the con-cepts presented. How to determine the full extent of a water damage event, drying techniques and tips,

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and the challenges of mold growth following an event will all be explored. Infection Control, Engineers, RM, NHA, EP, CEO

C8 Engaging Your Workforce to Improve Clinical Practice and Achieve Excellence CNE NHA

Demi Haffenreffer Your staff, engaged in providing person-directed care, is your greatest asset and a critical component of culture change in long-term care. We will exam-ine how to establish a workforce environment that engages employees in such a dynamic way that you in turn improve the quality of services you provide. We will examine how to engage, manage and develop a workforce as well as how to build an effective and supportive workforce environment. Participants will be provided a number of tools to assess their current status and implement future action plans. NHA, LTC, ALF, HR, LTC, DON, Clinic Managers

C9 Communication to Improve Patient Safety and Patient Satisfaction CNE NHA

Patrice Hirning Communication between health care providers and patients as well as communication within the health care team is critical to patient safety. This presentation will describe ways to improve communication with patients and other members of the health care team. Finally there will be a focus on using the improved communication to improve patient satisfaction with their care. CEO, RM, QI, Nurses, CNO/DON, ALF, Clinic Managers, LTC, NHA

10:00 am - NoonX12 General Session & Keynote**See page 8 for more information

2:00 pm to 3:30pm Concurrent Education Sessions D D1 Top 10 Security Challenges for Health Care NHA

Mac McMillan Health care executives are busy. Often the last thing they see coming is the security incident or patient complaint that turns their world upside down. The first step towards minimizing risk is providing educa-tion to foster awareness. This presentation will review and examine the top 10 security concerns that exist today, drawing from the presenter’s nearly forty years of experience in managing and helping others manage risks. Whether it is insiders or cyber criminals, this

presentation will breakdown each of the top 10 concerns, leaving participants with the awareness they need to be forewarned, as well as equipped with the right questions to ask their organizations to assess their risk. CEO, RM, HIMSS, HIM, NHA Clinic Managers, Engi-neers, Emergency Preparedness

D2 The Healing Power of Hope CNE NHA

Dan Dixson Those who work in the health care professions are familiar with the look of helplessness, hopelessness, and fear that can be seen on the faces of patients and their loved ones. While we cannot always change the circumstances that they face, we can offer the gift of hope. This workshop will examine the nature of hope in the health care setting and the healing of body, mind, and spirit that hope can bring. Chaplains, Nurses, LTC, ALF, HH, Hospice, Volunteers D3 Water Damage Remediation, Part II CNE NHA

Michelle Peninger Speaker will review the aftermath of the tropical storm Allison that hit Texas Medical Center (Memorial Hermann, Methodist Hospital) and the Houston area in 2001 causing an estimated $600 million dollars worth of damage in the two hospitals alone. Memorial Hermann was flooded with 31 feet of water. Heroic effects occurred around the clock to transfer patients to safety and begin the remediation plan.Infec Control, Engineers, RM, Clinic Mngr, NHA, Em Prep

D4 Meeting the Needs of Our Residents through Music NHA

Sarah Kneisler This session will assist caregivers to provide musical expe-riences that will help the residents they serve reach their highest possible functioning level. This audience-friendly, interactive session will engage participants in develop-ing and providing musical activities such as music and reminiscence activities, musical exercise and ambulation programs, and cognitively stimulating musical activities. This session will specifically focus on programs that will benefit residents with Parkinson’s disease, CVAs as well as Alzheimer’s Dementia. Activities, LTC, ALF, NHA

D5 The Problem with Change & the “Anchor” Solution CNE NHA

Chance Eaton Though change by its nature can be a frightening pro-cess, it is an inevitable reality to all systems. This course is designed to provide participants an individual and organizational perspective on change, as well as solutions for managing change. Topics will include physiology of change, individual factors, organizational factors, and “anchor” solutions. ALL

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D6 The Power of Philanthropy Debra Gill In this session discover how to maximize the impact of philanthropy. Learn how to discover specific philanthropy techniques that can be integrated into foundation efforts including major gifts, capital campaigns and planned giv-ing. Attendees will be encouraged to present their most challenging philanthropic issue for the presenter and other attendees to address in an open space environment. Communications, Foundation, CEO, CFO

D7 Listening to Employers: How Health Systems Can Support Population Health Management CNE ACHE CATEGORY 2 Brad Roy, Debra Voss, Dr. Monica Berner, Dr. Rob Stenger, Heidi Blossom, Jody Haines The pressure to manage health care costs and maximize workforce productivity is causing employers to broaden their participation in population health management for employees. This requires attention to access, cost, quality, and adding health promotion, behavior change and other services. This program focuses on understanding how organizations can help support population health man-agement efforts for a new era.CEO, CFO, CNO/DON, Nurses, HR

D8 How Health Care Organizations Can Prepare Financially to Access Capital Markets NHA

Matthew Lindsay In this session, review the types of debt financing options available for hospitals (including critical access hospitals) and health care providers and provide key financial ratios, performance benchmarks and details on the issuing process to help facilities streamline the process when they are ready to undertake their next capital project. This discussion will address the following questions: How can a health care organization prepare to access the capital markets? What kinds of metrics should they use to judge their preparedness? Why would a facility have a hard time accessing capital? What kinds of financing struc-tures are available to critical access hospitals and nursing homes—bonds, USDA or HUD programs, capital cam-paigns, etc.? CEO, CFO, CNO/DON, NHA, ALF

D9 Financing the Future of (Tele) Health NHA

Jonathan Neufeld Telehealth is often discussed as a singular concept involv-ing the delivery of clinical care at a distance. In practice, however, telehealth programs are always implemented in the context of a clinical setting that operates within the existing health care system, and this context determines which of the multiple aspects of the telehealth mode of service delivery are likely to be critical to a program’s

success. This presentation will explore the three major domains in which telehealth programs function— Inpatient and Specialty Care, Integrated Primary Care, and Transitional Care—and the business models most often used to sustain these programs in the con-texts within which they function. Using relevant cost and utilization data along with conceptual diagrams and examples, this presentation will first outline the features of these three major domains, helping partic-ipants understand why it is important to identify the domain in which a given telehealth service functions or intends to function. The presentation will then go on to explore the relevant business models most often used to sustain telehealth programs in these three domains. Each model has critical strengths and drivers that must be recognized and addressed in order for the program to move toward sustainability. Finally, the presentation will briefly review historical factors that led to current practices, and then provide a detailed examination of the current financial and political forces shaping the ways in which telehealth services are likely to develop and provide value to various stakeholders for the foreseeable future. CEO, CFO, HIMSS, NHA, Clinic Managers

D10 Evolving Hospital Experience: Patient-Centered Volunteer Programs Avi Zaraya This comprehensive workshop will serve to outline different avenues through which to create patient-centered volunteer programs (i.e. pet, music, art, lit/comp, etc.), detail their clinical soundness and need in the health care setting. Also, we’ll discuss how to manage their effective implementation and logistical maintenance over the long term. Volunteers, Nurses

D11 QAPI Design - Part I, The CMS Elements CNE NHA

Demi Haffenreffer Good design of an effective Quality Assurance and Performance Improvement system is based on thor-ough knowledge of the essential components, the institution of well-defined measures and an under-standing of how your program will be assessed by the state survey agency. Part I includes design and a review of the CMS five elements. Activities will include a guided self-assessment. Participants will be provided a number of planning tools to enhance their QAPI design. NHA, LTC, DON, LTC, QI, Nurses

D12 Hospice Regulatory Update CNE

Judy Adams This session will discuss the changes included in CR 8358 related to additional data requirements for billing and the Part D changes related to covering prescription medications for hospice patients. The program will provide specific detail on the proce-dure for obtaining prior approval for prescription medications that are determined not part of the hos-pice patient’s terminal illness or related conditions. In addition to CR8358, the program will discuss the broader issue of diagnoses related to terminal illness and related conditions and the potential impact of proposed changes to these definitions by CMS pub-lished in the 2015 Proposed Hospice Rule. Hospice

D13 ICD-10 Moving ForwardSue Roehl Understand how the ICD-10 delay happened! Compare your organization’s ICD-10 preparation with best practice models, explore options for staff and physician education, discuss the importance of testing through ICD-10 implementation, determine how to monitor denials after implementation and discover strategies for responding to and preparing for “glitches.”HIM

D14 Documentation: It Doesn’t Have to Be So Painful CNE

Casey Buckingham & Dave McLean Let’s be honest. No one wants to write about it, read about it, or actually have to do it. We all know docu-mentation is important, whether you are a clinical or non-clinical leader. This session gives you the legal and human resources perspectives on how to doc-ument appropriately whether you are dealing with employee relations issues, investigating a patient care concern, or conducting an investigation. The presenters’ practical and humorous approach will teach you how to create, review, and refine documentation that is solid, minimizes liability, and unitizes fast, free and efficient technology. Now that doesn’t sound so painful does it?RM, HR, Nurses, Clinic Managers

3:45 pm to 5:15 pm Concurrent Education Sessions E

E1 A Caring Experience: Creating Positive Patient Outcomes CNE NHA

Mark Isaac A Caring Experience is a “Big Picture Thinking” work-shop. Learn how to grow revenues by creating an envi-ronment of service and strengthening the image of the facility. The manager and supervisor will learn how to coach and communicate the service message. Ultimately the level of service you provide for your patients will depend on the culture you create for your employees. A Caring Experience will ensure positive patient outcomes, develop more referrals to your facility and reduce em-ployee turnover. HR, ALL

E2 Effectively Navigating the Legislative and Political Process CNE NHA

John W. Flink Former MHA Vice President John W. Flink will lead a session that explores ways to communicate effectively with legislators, the media and other public audiences. This session will provide a general overview of the legis-lative and political process and help participants develop persuasive messages on the key health care issues of the day. ALL

E3 Work Engagement: Evidence for Getting Back to Supervi-sion Basics CNE NHA

Chance Eaton Whether an experienced supervisor or seeking to be-come one, management and leadership skills need to be continually developed. This course is designed to pro-vide participants the foundations to effectively super-vise a team based on engagement research. Topics will include management and leadership constructs, work engagement research, and work engagement as a super-visory tool for improved performance. HR, CEO, CFO, NHA, Nurses/DON, ALL

E4 Preparing for ICD-10 CM Coding Implementation CNE

Judy AdamsWith the delay of ICD-10-CM implementation until October 1, 2015, home health and hospice agencies have had some extra time to prepare for the impact of this change in the diagnosis data set. Much of what is need-ed to prepare for ICD-10 implementation can already be useful to agencies using the ICD-9-CM data set. This is the time to look at the processes within your entire organization to determine what is working really well and what aspects would benefit from improvement even now with ICD-9. Home Health, Hospice

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E5 QAPI Implementation For SNFs - Part II, The CMS Elements in Depth CNE NHA

Demi Haffenreffer A QAPI system’s scope includes all services the organi-zation provides. Measures are well defined; data is ana-lyzed systematically and based on that analysis, systemic changes made. Overall improvement takes time, per-sistence and both short- and long-term follow-up. Part II will review the elements in more depth and provide implementation guidelines. Activities will include estab-lishing key measures and a review of case studies. Partic-ipants will be provided a number of tools to incorporate into their QAPI system. NHA, LTC, QI, Nurses

E6 Mental Fitness CNE NHA

Sarah Kneisler This session will focus on the value of engaging in life-long mentally stimulating activities. Participants will be involved in hands-on programs that can be adapted to all functioning levels, and led with minimal training and materials by facility staff and volunteers. The presenter will also explain and involve participants in “Neurobic” activities which are mental exercises that involve the five physical senses and the emotional sense in novel ways that promote brain growth and agility. These activities can be done anywhere and anytime by the participants to promote the highest level of functioning.Activities, LTC, ALF, NHA, Nurses

E7 Antimicrobial Stewardship: Who Let the Bugs Out? CNE

Danielle Sebastian Due to increasing bacterial resistance and lack of novel anti-infective agent development, antimicrobial moni-toring services (AMS) are becoming an integral part of clinical pharmacy services. This lecture will review the foundations for an AMS, discuss the implementation steps of an acute care AMS in a local hospital including common targeted clinical interventions, and describe potential benchmarks for determining AMS success.Infection Control, Nurses

E8 Creating Meaningful Change CNE NHA

Carlos Arce Participants begin by reflecting on key properties of hu-man systems as a context for appreciating what reactions a change effort might create. We then focus on better understanding the type of change we are considering before introducing a simple yet helpful change model that provides guidance for both novice and experienced change leaders. ALL

E9 Spiritual Care Roundtable Rev. Kenneth P. Mottram This session will offer the opportunity to discuss the provision of spiritual care in health care settings with the facilitator and other attendees. Possible areas of focus might include creating a spiritual care depart-ment; scope of service; clinical spiritual care as a member of the interdisciplinary team; core compe-tencies; collaboration with other health care staff; and networking with staff from around Montana. Chaplains

E10 Weighing the Options: How to Determine the Best Path for Your Hospital CNE NHA (Repeat of Session C1) Joseph LupicaThis session will explore best practices for hospital and system leaders to determine what level (if any) of independence, or interdependence, on that spec-trum of affiliation structures will help their organiza-tion thrive. The speakers will present practical tools for evaluating the risk of each option and garnering community support for hospital goals. Using case studies from across the country, the speakers will stimulate a strategic discussion among attendees on identifying, weighing and selecting the best options for their hospital’s future. CEO, CFO, CNO/DON, NHA

Friday September 26X13 HCTAM Business Meeting (7-8am)

X14 MSOV Business Meeting (7-8am)

8:30 am to 10:00 am Concurrent Education Sessions F F1 MSCA Business MeetingF2 HIMSS Business MeetingF3 MSHMM Business MeetingF4 MHIMA Business MeetingF5 MSHHRA Business Meeting

F6 Establish a COOP Framework NHA

Angela Devlen This session provides an overview of a health care continuity (COOP) program, assisting attendees in establishing their program framework. Using a program case example, Angela will walk participants

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through the process of setting up the program struc-ture, roles and responsibilities and integration with pre-existing emergency management efforts. CEO, NHA, EP, HR, Nurses, Clinic Managers, ALF, RM, Communications, Engineers, Infection Control

F7 Heart Math® & Inner Balance CNE NHA

Chance Eaton Workplace stress is recognized as a major contributor to health related issues and economic productivity. This course is designed to provide participants with an effective and easy-to-use technique for work and home. Topics will include the science to Heart Math®, demonstration, and practice using the Quick Coher-ence Technique®. ALL

F8 How to Coach the Service Message Mark Isaac This is a coaching session designed for leaders to help ensure a quality, caring experience for your patients and their families. The session will have communica-tion models, discussion and exercises. Attendees will also learn the “7 Slight Edges” that will help create a service culture. ALL

F9 Home Health Circle

F10 Documentation and Compliance with the Electronic Health RecordSue Roehl Does your electronic record document the medical necessity of the services you are providing to your patients? While the EHR is great, the cloned docu-mentation isn’t! We will review the importance of all documentation in the medical record, how it relates to coding, billing and the value of the services your facil-ity provides. We will also review Office of Civil Rights (OCR), RAC, and MAC audits and how to prepare and respond. HIM, Nurses, RM

10:30 am to 12:00 pm Concurrent Education Sessions G

G1 Mission: Lifeline Montana Education CNE

Dr. Douglas WaldoJoin Dr. Douglas Waldo as he presents an overview of Mission: Lifeline Montana. Mission: Lifeline focuses on

saving lives by increasing the number of patients who are rapidly transported to hospitals capable of opening the blocked coronary artery. The most effective treat-ment is PCI (percutaneous coronary intervention), also referred to as heart catheterization or angioplasty. If PCI is not an option, the next line of treatment is the use of fibrinolytic therapy (clot-busting drugs). Currently, 30% of STEMI patients do not receive any therapy. Many more do not receive therapy within the 90-minute time-frame recommended by the scientific guidelines.

The Goal:Through Mission: Lifeline, we will create and help exist-ing statewide system of care to improve the quality of care and outcomes for every STEMI patient. Plans are being developed that provide pre-hospital identification of STEMI-type heart attacks, alert the nearest, most appropriate hospital and activate the catheterization lab to treat the patient immediately upon arrival. CEO, CFO, Nurses, RM, Communications

G2 What you always wanted to know about the Board of Nursing (but were afraid to ask) Cynthia Gustafson The Board of Nursing’s mission is to protect the health, safety and well-being of the Montana citizens through the licensing of competent nursing professionals and by the regulation of the practice to promote the delivery of quality health care. How do they do this? Are they effective at doing this? How can you assist them in this mission? Nurses, HR, CEOs, RM, Clinic Mngr, NHA

G3 Hospice Circle

G4 Developing a Healthcare COOP/Business Continuity PlanAngela Devlen Using a rural hospital case example, Angela will illus-trate how interviews are conducted to gather plan infor-mation, and using a sample BCP tool, participants will participate in interactive exercises to document essential functions, essential applications, and vital records for their selected departments to create a draft of depart-mental sample plan. CEO, NHA, EP, HR, Nurses, Clinic Managers, ALF, RM, Communications, Engineers, Infection Control

SAVE THE DATE MARCH 11-13, 2015 MHA Health Summit

Bozeman, MT

22

Your time is more valuable than ever, so make the most of it by investing it in the trade show. Plan your schedule to allow time in the Trade Show where you’re sure to find an amaz-ing selection of products and services that can enhance patient care, cut costs, and increase revenue. This year’s show features equipment and supplies, as well as services like architects, pharmacy services and insurance.

Why should you visit Montana’s largest health care trade shoW?

•Renewacquaintanceswithlong-timesup-pliersandmeetnewcompanies.

•Learnaboutnewtechnologies,productsandservices.

•Visitmanysuppliersinonelocation.

•Takehomeleadsaboutservicesthatcanbenefityourorganization.

•Vendorfeescoveroverhalfoftheconventionexpenses.Weneedtothankourvendors!

And of course....

Prizes, Prizes, Prizes Once again, we’ll have a grand prize draw-ing evaluation included in your convention program. The rules are simple: Complete the evaluation and print your name on your card. Then deposit it into the gold raffle drum located near the stage in the trade show before 6:00pm on Thursday.

Don’t miss out on Passport to Prizes! A record number of vendors have opted to participate in this year’s Passport game. To be eligible for the Passport drawings, participants must visit a select number of vendors listed on their Passport entry card.

And as always, vendors will have a great selec-tion of door prizes and giveaways— be sure to visit them all!

Vendor HoursThursday, September 25

12:00 pm - 2:30 pm 4:00 pm - 7:00 pm

Trade Show

Unless otherwise noted, there are no breakfasts scheduled for Thursday or Friday mornings. All other meals/breaks not listed above

are ticketed, part of a meeting or no-host.

23

Wednesday Afternoon Break Wednesday 3:00 - 3:30 pm Holiday Inn Grand Montana Atrium Chairman’s Welcome ReceptionWednesday 5:00 - 6:30 pm Holiday Inn Grand Montana Atrium

KickofftheconventionbycatchingupwithsomeoldfriendsandmakingnewonesattheChairman’sWelcomeReception!Enjoysnacksandno-hostbeveragesasyouminglewithfellowat-tendees,exhibitors,andpresenters.LeadershipInstitutegraduateswillberecognized.

Thursday Mid-Morning Coffee BreakThursday 9:30 - 10:00 am Holiday Inn Grand Montana Atrium

GrabacupofcoffeeonyourwaytotheOpeningGeneralSessiontohearE-PatientDave.Seeyouthere!

Strolling Luncheon with VendorsThursday 12:00 - 1:45 pm Trade Center

Relaxoveratasty,convenientlunchandstillhaveplentyoftimetonetworkwithcolleaguesandvendors.Makethemostofyourdaybyspendingthistimewithvendorsandlearningwhattheyhavetooffer.Don’tforgetyourPassporttoPrizes!Lookforthegamepageintheconventionprogram. Thursday Afternoon Break Thursday3:30-3:45pm HolidayInnGrandMontanaAtrium Thursday Evening Western Gala ReceptionThursday 5:00 - 7:00 pm Trade Center

BringyourbestcountrywesternoutfitonThursdaynight!Professionaldanceinstructor,SteveGilliswillteachwesterndancemovesincludinglinedancing!Enjoyadelightfulassortmentoftastyhorsd’oeuvresandano-hostbarasyouunwindwithfriendsandcolleaguesfromadayofconventionactivities.Youwon’twanttomissoutonallthegreatdoorprizes,“PassporttoPrizes,”andthegrandprizedrawing!

Friday Morning BreakFriday 10:00 - 10:30 am Holiday Inn Atrium

Beatthemid-morningyawnsandgetreadytohityourlasted-ucationsessionwithgusto!GrababeverageandmakeplanswithyourfriendstomeetagainatConvention2015!

Having fun at the 2013 Thursday Evening Gala

Join Us Thursday Evening for the Western Gala Reception

5-7pm

Register: www.mtha.org

**PER PERSON, **FEE IS FOR ALL THREE DAYS (even if you only attend one session)

Member

Non-Member

Early Bird Registration

Deadline- September 6th

After September 6th

$250

$350

$300

$400

Save money and register early!

*By Midnight

*Hard copy registrations forms are located at the back of brochure.

Questions? Contact Kim Wiens

406-442-1911 kim@mtha.org

For online registration: fees can be paid by check, credit card, or billed to your member facility.

Non-Member registration fees MUST be paid prior to conference.

For cancellations (before 9/18), refunds will be issued after conference, less a $50 per person processing fee.

Cancellation Deadline: September 18th. Only written cancellations will be accepted. Email kim@mtha.org.

Confirmation emails will be sent to email provided at time of registration.

Special discounted group rates for sending more than 5 people to convention are available.

LodgingMake your reservations

by September 5th

Holiday Inn Grand Montana406-248-7701 Billings Hotel

800-537-7286Mention the MHA

Discounted Convention Rate

Register online by August 23rd to be eligible to WIN a 2-night stay at the Holiday Inn for the 2014 Convention.

Cancellation Deadline: September 18th. Only written cancellations will be accepted. Email kim@mtha.org.

Confirmation emails will be sent to email provided at time of registration.

Register online at www.mtha.org Return by fax to: (406) 443-3894

Return by mail: 2625 Winne Avenue• Helena, MT 59601

ConventionRegistrationFee EarlyBirdFee After9/6 TotalFeeMHAMember(includesAssociate&Personal) $250 $300

Non-Member $350 $400ACHEDinneratRib&ChopHouse:ThePathofEHRImplementation:StrategiesforSuccess9/246:30-8:00pmCNE NHA ACHE CATEGORY 2

$25 $35

BonusSessions FeeifAttendingConvention

BonusSessionOnly

TotalFee

Bonus#1:MontanaProviderOrdersforLife-SustainingTreatment(POLST)•9/231:00pm-5:00pm&9/248:00am-12:00pm(must attend both sessions) Registration Deadline 8/22 CNE NHA

$150(Attendingconvention)

$250(Notattend-ingconvention)

Bonus#2:ImprovingCareTransitionsByInfusingTruePersonandFamilyCenteredCare-9/248:30AM-3:00PMCNE NHA

$150(Attendingconvention)

$230(Notattend-ingconvention)

Bonus#3:EmergencyManagementforHealthcareExecutives-9/231:00pm-5:00pm CNE NHA

Free Free

First Name: _____________________________________________ Last Name: _________________________________________________

Title: ______________________________________________ Telephone: _____________________________________________________

Facility/Organization Name: ___________________________________________________________________________________________

Mailing Address/City/State/Zip: _________________________________________________________________________________________

Email Address: _______________________________________________________________________________________________________

Your name badge will be printed from this information. PRINT

Job Code Check ( ) the job code that best fits your position. Please check only one.

MHA Annual Convention & Trade ShowSeptember 24-26, 2014 • Billings, Montana

RegisterONLINE byAugust23rdforachancetoWINa2nightstayattheHolidayInnforthe2014Convention.Register online at www.mtha.org.

CEO (MHA Member) Activity Director Attending Bonus Session Only Board of Directors/Trustee

CFO Chaplain/Pastoral Care Clinic Manager

Dietary Education/In-Service/Training

Emergency Preparedness Engineer/Plant Operations Executive Staff (non-CEO) Guest/Spouse/Speaker HIM/IT Home Health Hospice Hospice/Home Health Infection Control

Medical Staff/Physician Materials Manager Nursing Other_______________ Personnel/HR PR/Marketing/Foundation Quality (QI/QA) Risk Management Social Services State Employee

Vendor Volunteer/Auxilian/

DVS

Registration Fees

Payment Information **Any facility that registers 5 people at full price--any and all additional attendees will be charged $125. Choose Bill My Facility when you register and we will send you a correct invoice after all your participants register. total PayMent due: $ _________________

Please invoice Me—MHA Member Facility PO#: _____________________ Check Enclosed

Credit Card Payments- to protect your privacy and financial information, all credit card payments must be done online via our secure site. Visit www.mtha.org for links to register for the convention. Please contact Kim Wiens 457-8017 or kim@mtha.org with any problems or questions.

Giddy Up! Don’t forget to bring your WESTERN wear for the Thursday evening Gala!

If your organization is sending more than 5 people, each registration after that is $125.

Participant Name: __________________________________________________________Tuesday/WednesdayOtherMeetings/Events

CAHCEOMeeting(9/248:00-11:30am)X1MSHEBoardMeeting(9/248:00-9:15am)X2LTCCommittee&LTCDONLuncheon(9/2411:30am-12:30pm)X3MHAHouseofDelegates&MemberCEOMeeting (9/2411:45am-4:30pm)X4Chairman'sWelcomeReception(9/245:00-6:30pm)X5MHIMABoardMeeting(9/246:30-9:00pm)X6MSHESocial(9/247:00-11:00pm)X8APICBusinessMeeting(9/246:00pm-9:00pm)

SessionAWednesday1:30-3PM(X)only1workshopineachsessionA1POLSTUpdateCNE NHA

A2MSHEBusinessMeeting

A3EmergencyPreparednessCoPforHospitalsCNE NHA

A4CollaborativeCompliance:ManagingThreatstotheRevenueCyclePart1

A5PatientSafety:30,000FootViewCNE

A6Senior&LongTermCareDivisionUpdateNHA

SessionBWednesday3:30-5PM(X)only1workshopineachsessionB1CollaborativeCompliance:ManagingThreatstotheRevenueCyclePart2

B2UsingBusinessAnalyticstoImproveHospitalPerformanceB3TendingOurSacredStories

B4LeadingtheWorkforceoftheFutureCNE NHA

B5MontanaJoiningCommunityForces

B6EmergencyPrepardenessCoPforSNF&HH/HospiceCNE NHA

B7PalliativeCarePrograms:Inpatient&OutpatientCNE NHA

B8ReducingFalls&PreventingAdverseDrugEventsCNE NHA

SessionCThursday8:00-9:30AM (X)only1workshopineachsessionC1WeighingtheOptions:HowtoDeterminetheBestPathforYourHospital(Thissessionisrepeated:E10)CNE NHA

C2BendingtheExecutionCurve:ImplementingSuccessfulOrgani-zationalChangeinHospitals/HealthCareOrganizationsCNE NHA ACHE Cat 2

C3DPHHSCertificationUpdateC4ChartingtheUnknown:CreatingPassionateandCompetentVolunteersC5ActivityStaff:AKeyIngredientinaSuccessfulFallPrevention,Restraint,andAlarmReductionProgramCNE NHA

C6Overviewof2014HomeHealthPPSRuleCNE

C7WaterDamageRemediationPart1CNE NHA

C8EngagingYourWorkforcetoImproveClinicalPracticeandAchieveExcellenceCNE NHA

C9CommunicationtoImprovePatientSafety&Satisfaction CNE NHA

Keynote&GeneralSessionThursday10:00AM-12:00PMX12Empowered,Engaged,EquippedandEnabled:TheNewHealthCareConsumer

ThursdayOtherEventsX9StrollingLunchwithVendors(9/2512:00-1:45pm)X10WesternGala&TradeShow(9/255:00-7:00pm)

X11MPQHBreakfast(9/257:00-8:00am)

SessionGFriday10:30AM-Noon(X)only1workshopineachsession

G1Mission:LifelineMontanaEducationCNE

G2 Questions about the Board of Nursing (but afraid to ask) G3HospiceCircle

G4DevelopingaCOOP/BusinessContinuityPlanNHA

SessionDThursday2:00-3:30PM (X)only1workshopineachsessionD1Top10SecurityChallengesforHealthCareNHA

D2TheHealingPowerofHopeCNE NHA

D3WaterDamageRemediationPart2CNE NHA

D4MeetingtheNeedsofOurResidentsthroughMusicNHA

D5TheProblemwithChange&the“Anchor”SolutionCNE NHA

D6ThePowerofPhilanthropyD7ListeningtoEmployers:HowHealthSystemsCanSupportPopulationHealthManagementCNE ACHE CAT 2

D8HowHealthcareOrganizationsCanPrepareFinanciallytoAccessCapi-talMarketsNHA

D9FinancingtheFutureof(Tele)HealthNHA

D10EvolvingHospitalExperience:PatientCenteredVolunteerPrograms

D11QAPIDesign-Part1,theCMSElementsCNE NHA

D12HospiceRegulatoryUpdateCNE

D13ICD-10MovingForward

D14Documentation:ItDoesn’tHaveToBeSoPainfulCNE

SessionEThursday3:45-5:15PM(X)only1workshopineachsession

E1ACaringExperience:CreatingPositivePatientOutcomesCNE NHA

E2EffectivelyNavigatingtheLegislative&PoliticalProcessCNE NHA

E3WorkEngagement:EvidenceforGettingBacktoSupervisionBasicsCNE NHA

E4PreparingfortheICD-10CMCodingImplementationCNE

E5QAPIImplementation-Part2,theCMSinDepthCNE NHA

E6MentalFitnessCNE NHA

E7AntimicrobialStewardship:WhoLettheBugsOut?CNE

E8CreatingMeaningfulChangeCNE NHA

E9SpiritualCareRoundtable

E10WeighingtheOptions:HowtoDeterminetheBestPathforyourHospital(Re-peatofSessionC1)CNE NHA

SessionFFriday8:30-10:00AM(X)only1workshopineachsessionF1MSCABusinessMeetingF2HIMSSBusinessMeetingF3MSHMMBusinessMeetingF4MHIMABusinessMeetingF5MSHHRABusinessMeeting

F6EstablishaCOOPFrameworkNHA

F7HeartMath&InnerBalanceCNE NHA

F8HowtoCoachtheServiceMessageF9HomeHealthCircleF10Documentation&CompliancewiththeEHR

FridayOtherMeetingsX13HCTAMBusinessMeeting(9/267:00-8:00am)X14MSOVBusinessMeeting(9/267:00-8:00am)

By marking an (x) in the workshop you plan to attend, we can schedule session in appropriate sized room

ThankYouFOR THESUPPORT

2014 Convention Sponsors (as of 7/23)

Chairman’s Welcome Reception

Education Session

General Session

Break Sponsor

Education Session

ACHE Dinner

MSHE Social

Vendor Luncheon

Bronze

Copper

Lucky You!

We still have

sponsorships available!