micro focus and raet - gartner
TRANSCRIPT
4 Key Steps to Application Modernization A Customer Perspective Gartner Symposium ITxpo 2012
November 2012
IT Ops Mgr Service Delivery Mgr
Head of Development
Strategy Manager Ops Mgr CTO QA Manager Chief
Architect CIO Technical Analyst
Mainframe IT challenges vary by role
IT Ops Mgr Service Delivery Mgr
Head of Development
Strategy Manager Ops Mgr CTO QA Manager Chief
Architect CIO Technical Analyst
We need first to identify the applications that are costing us the most money across a variety of indicators – these are the ones we need to assess first!
We know what we need to try to do, but it is difficult to decide where to start. Everything relates to everything else and there’s no easy way of managing our system atlas.
All studies we do are immediately out of date.
Which is the quickest way to build new services – what applications should we use?
I want to know how we can overtake our competition with superior IT functionality
Which applications are making us the most money – do we have the skills to take them forward?
We are stifled on 3270 and can’t meet demand because it takes too long to deliver any application changes
We won’t collaborate properly unless we can all use Eclipse
I can’t track changes made back to our original change request – there is simply no joined up process
My Java guys cut code well enough but they know nothing about our business processes
“Talent management is the #1 priority for corporate leaders, up from third on the list last year” - PWC
My teams just aren’t productive enough to meet the backlog of business requirements
We need to find ways to meet our Service commitments which are harder than ever
Our mainframe environment can’t support the new testing we need to do. All our composite applications need their front ends to test against the back-end – but our developers don’t have access or the knowledge.
All our testing is manual right now.
We are stifled on 3270 and can’t meet demand because it takes too long to get application changes delivered.
We have no test cases to speak of and use copies of production data – but there’s no automation or process behind it and it takes forever to set up.
Our production system takes priority and frequently impacts our test run schedules. We never hit test milestones.
I have 20% more service delivery projects to complete this year than last
Testing is hugely expensive in human costs but also because it consumes over 50% of mainframe resources
My 3rd party suppliers won’t change their pricing so we need to find a more cost-effective way of running the business
We need to stop spending nearly all our Op Ex on just keeping the lights on
We are running short of batch processing time and soon enough we won’t be able to run end-of-month in time – we don’t have budget for the upgrade plus everything else
My mainframe environment is costly because I need experts just to run the environment.
We need to find ways to meet our Service commitments which are harder than ever
I have a complex set of mainframe applications – nothing else would provide the same business function
I only have a couple of applications that needs this RAS but I’m paying a lot for it each year. We need to fix this.
Exhibiting common themes
Deployment Knowledge Development Quality
Which of our applications should we take forward?
We need factual insight to shape our IT strategy
What is the impact of this system change?
We must solve our skills shortage
My teams aren’t collaborating enough
We never hit our test and QA milestones
Our mainframe testing is hugely expensive
We need 20% more capacity for testing
We are running short of processing time
We need to budget for the mainframe upgrade
We need to replicate core systems quickly
We are stifled using 3270 software
IT Ops Mgr Service Delivery Mgr
Head of Development
Strategy Manager Ops Mgr CTO QA Manager Chief
Architect CIO Technical Analyst
Common themes
Knowledge Development Quality
Portfolio Knowledge and Management
Unified Mainframe Application
Development
Test Environment, Test Data
Management
Enterprise Analyzer Enterprise Developer Enterprise Test Server
Your Modernization Journey
Micro Focus Enterprise product set
Deployment
Application Service Deployment
Enterprise Server
Enterprise Server
Enterprise Test Server
Enterprise Developer
Enterprise Analyzer
Enterprise product set
Rapid, Cost-Effective Enterprise Application Deployment
Improved Service Delivery Cycles
Exploit contemporary technology for accelerated and agile workload delivery
Aligned and Effective Application Service Delivery
Reduce cost of maintenance improving development group efficiency and quality
Micro Focus Solutions Key Requirements Client Objectives
Understand the application landscape. Simplify complexity
Prioritization and cost containment of Modernization projects
Cut through traditional development processes and log jams
Application S
ervice Delivery
Modernization
Package
Rewrite
Modernize
COST
RISK
TIME TO VALUE
COMPETITIVE ADVANTAGE (0 – 10)
Lowest cost
High risk
Medium risk
Low risk
2-3 years
3-5 years
4 months
4x cost
10x cost
1x cost
0/10 competitive advantage
6/10 competitive advantage
10/10 competitive advantage
Lowest risk
Shortest time
Greatest advantage
Package
Rewrite
Modernize
Package
Rewrite
Modernize
Package
Rewrite
Modernize
Modernization: sound practice
Raet
time
Grow
th
1962 1995 2006 2011
Focus on and large growth in Personnel and Salary Administration
“from Payroll to Total HR Solution” Shifted to SaaS Development and growth in HR BPO Market leader with focus on innovation, mobile and self-service
Acquisition by strong international investor CVC Capital Partners Internationalization No1 strategic priority Multilanguage; Support Dutch multinationals Standalone eHRM International acquisitions
14,000 customers 2.7m people on our systems
About Raet
• No. 1 IT services provider in HR and payroll services in the Netherlands
• Founded in 1965; based in Amersfoort, The Netherlands • Both SaaS solutions for HR / payroll and HR outsourcing • More than 2 million salary and pension calculations every month
for clients • Market share of 35+% and more than 14,000 client organizations. • International expansion started with new brandname: Youforce
Client base
• Businesses: including banks, insurance companies, industry, retailers, ICT companies.
• Healthcare: including hospitals, home care organisations, mental health institutions, nursing homes.
• Government: including local authorities, provinces, police forces, fire brigade.
• Education: including schools on every education level. • Pension funds
Explosive growth of eHRM portal
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1,000,000
Introducing Gemal
• Batch-oriented payroll engine for Not for Profit market in NL • 1,1M payslips monthly • COBOL / JCL / Rexx on z/OS • DB/2 database • Total storage on mainframe: 1 TB • Code 40+ years old • Development team: 30, average age 55+
Reasons for replatforming
• Need for improved flexibility in capacity • Wanted to move from batch oriented to real time user experience • Ageing workforce: 7 programmers out of 30 soon to retire • Desire to standardise IT architecture • Mainframe maintenance and running costs in a highly cost-
competetive market (need to protect business advantage) • Drastic TCO reduction
Raet
The proposed change
• z/OS => Windows • DB2 => Microsoft SQL Server • Endevor => Team Foundation System • TSO/ Mainframe Express => Micro Focus technology
Technologies leveraged • COBOL • JCL • REXX (to be abandoned following move to Cloud)
… the bad and the ugly
• Lots of undocumented Rexx and system dependant JCL • Lots of undocumented intermediate files, containing complex data
structures • Project took 20 months instead of 9 months
Batch duration on Wintel in March 11
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Batch duration on Wintel in Sep 11
Toekomstig SLA
Project gains • Mainframe cost savings: €1.000.000+ p.a. • Need fewer staff to run the new system: - 2 FTE • Speed:
– Processing PostNL: 20+ hours on mainframe <6 hours on Windows
• Processing power boost - up from 130K calculations to 250K • Opportunities to improve flexibility
– Additional processing power at reasonable cost
Gemal in the Cloud
• New Micro Focus Enterprise Server for Windows Azure
• The great compatibility from mainframe to Windows now moves
into the Cloud
• Suddenly, applications on legacy platforms will run on leading edge technology
Summary
• Replatforming Mainframe to Windows using Micro Focus Enterprise Server is a great opportunity – Not easy – Very rewarding
• Enterprise Server for Azure is opening up completely new opportunities