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4 Key Steps to Application Modernization A Customer Perspective Gartner Symposium ITxpo 2012 November 2012

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4 Key Steps to Application Modernization A Customer Perspective Gartner Symposium ITxpo 2012

November 2012

Mainframe Value

Robust Scalable High-performance Platform choice Improved TCO

IT Ops Mgr Service Delivery Mgr

Head of Development

Strategy Manager Ops Mgr CTO QA Manager Chief

Architect CIO Technical Analyst

Mainframe IT challenges vary by role

IT Ops Mgr Service Delivery Mgr

Head of Development

Strategy Manager Ops Mgr CTO QA Manager Chief

Architect CIO Technical Analyst

We need first to identify the applications that are costing us the most money across a variety of indicators – these are the ones we need to assess first!

We know what we need to try to do, but it is difficult to decide where to start. Everything relates to everything else and there’s no easy way of managing our system atlas.

All studies we do are immediately out of date.

Which is the quickest way to build new services – what applications should we use?

I want to know how we can overtake our competition with superior IT functionality

Which applications are making us the most money – do we have the skills to take them forward?

We are stifled on 3270 and can’t meet demand because it takes too long to deliver any application changes

We won’t collaborate properly unless we can all use Eclipse

I can’t track changes made back to our original change request – there is simply no joined up process

My Java guys cut code well enough but they know nothing about our business processes

“Talent management is the #1 priority for corporate leaders, up from third on the list last year” - PWC

My teams just aren’t productive enough to meet the backlog of business requirements

We need to find ways to meet our Service commitments which are harder than ever

Our mainframe environment can’t support the new testing we need to do. All our composite applications need their front ends to test against the back-end – but our developers don’t have access or the knowledge.

All our testing is manual right now.

We are stifled on 3270 and can’t meet demand because it takes too long to get application changes delivered.

We have no test cases to speak of and use copies of production data – but there’s no automation or process behind it and it takes forever to set up.

Our production system takes priority and frequently impacts our test run schedules. We never hit test milestones.

I have 20% more service delivery projects to complete this year than last

Testing is hugely expensive in human costs but also because it consumes over 50% of mainframe resources

My 3rd party suppliers won’t change their pricing so we need to find a more cost-effective way of running the business

We need to stop spending nearly all our Op Ex on just keeping the lights on

We are running short of batch processing time and soon enough we won’t be able to run end-of-month in time – we don’t have budget for the upgrade plus everything else

My mainframe environment is costly because I need experts just to run the environment.

We need to find ways to meet our Service commitments which are harder than ever

I have a complex set of mainframe applications – nothing else would provide the same business function

I only have a couple of applications that needs this RAS but I’m paying a lot for it each year. We need to fix this.

Exhibiting common themes

Deployment Knowledge Development Quality

Which of our applications should we take forward?

We need factual insight to shape our IT strategy

What is the impact of this system change?

We must solve our skills shortage

My teams aren’t collaborating enough

We never hit our test and QA milestones

Our mainframe testing is hugely expensive

We need 20% more capacity for testing

We are running short of processing time

We need to budget for the mainframe upgrade

We need to replicate core systems quickly

We are stifled using 3270 software

IT Ops Mgr Service Delivery Mgr

Head of Development

Strategy Manager Ops Mgr CTO QA Manager Chief

Architect CIO Technical Analyst

Common themes

Knowledge Development Quality

Portfolio Knowledge and Management

Unified Mainframe Application

Development

Test Environment, Test Data

Management

Enterprise Analyzer Enterprise Developer Enterprise Test Server

Your Modernization Journey

Micro Focus Enterprise product set

Deployment

Application Service Deployment

Enterprise Server

Enterprise Server

Enterprise Test Server

Enterprise Developer

Enterprise Analyzer

Enterprise product set

Rapid, Cost-Effective Enterprise Application Deployment

Improved Service Delivery Cycles

Exploit contemporary technology for accelerated and agile workload delivery

Aligned and Effective Application Service Delivery

Reduce cost of maintenance improving development group efficiency and quality

Micro Focus Solutions Key Requirements Client Objectives

Understand the application landscape. Simplify complexity

Prioritization and cost containment of Modernization projects

Cut through traditional development processes and log jams

Application S

ervice Delivery

Modernization

Package

Rewrite

Modernize

COST

RISK

TIME TO VALUE

COMPETITIVE ADVANTAGE (0 – 10)

Lowest cost

High risk

Medium risk

Low risk

2-3 years

3-5 years

4 months

4x cost

10x cost

1x cost

0/10 competitive advantage

6/10 competitive advantage

10/10 competitive advantage

Lowest risk

Shortest time

Greatest advantage

Package

Rewrite

Modernize

Package

Rewrite

Modernize

Package

Rewrite

Modernize

Modernization: sound practice

Thank you

Real life replatforming

Jeroen van der Heijden CTO – Raet 7 November, 2012

Raet

time

Grow

th

1962 1995 2006 2011

Focus on and large growth in Personnel and Salary Administration

“from Payroll to Total HR Solution” Shifted to SaaS Development and growth in HR BPO Market leader with focus on innovation, mobile and self-service

Acquisition by strong international investor CVC Capital Partners Internationalization No1 strategic priority Multilanguage; Support Dutch multinationals Standalone eHRM International acquisitions

14,000 customers 2.7m people on our systems

Raet

About Raet

• No. 1 IT services provider in HR and payroll services in the Netherlands

• Founded in 1965; based in Amersfoort, The Netherlands • Both SaaS solutions for HR / payroll and HR outsourcing • More than 2 million salary and pension calculations every month

for clients • Market share of 35+% and more than 14,000 client organizations. • International expansion started with new brandname: Youforce

Client base

• Businesses: including banks, insurance companies, industry, retailers, ICT companies.

• Healthcare: including hospitals, home care organisations, mental health institutions, nursing homes.

• Government: including local authorities, provinces, police forces, fire brigade.

• Education: including schools on every education level. • Pension funds

Explosive growth of eHRM portal

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000

1,000,000

Introducing Gemal

• Batch-oriented payroll engine for Not for Profit market in NL • 1,1M payslips monthly • COBOL / JCL / Rexx on z/OS • DB/2 database • Total storage on mainframe: 1 TB • Code 40+ years old • Development team: 30, average age 55+

Reasons for replatforming

• Need for improved flexibility in capacity • Wanted to move from batch oriented to real time user experience • Ageing workforce: 7 programmers out of 30 soon to retire • Desire to standardise IT architecture • Mainframe maintenance and running costs in a highly cost-

competetive market (need to protect business advantage) • Drastic TCO reduction

Raet

The proposed change

• z/OS => Windows • DB2 => Microsoft SQL Server • Endevor => Team Foundation System • TSO/ Mainframe Express => Micro Focus technology

Technologies leveraged • COBOL • JCL • REXX (to be abandoned following move to Cloud)

In a picture

Gemal Wintel

Pre-migration Assessments - automated technology to quickly and accurately plan the project

… the bad and the ugly

• Lots of undocumented Rexx and system dependant JCL • Lots of undocumented intermediate files, containing complex data

structures • Project took 20 months instead of 9 months

Batch duration on Mainframe in Jan 11

Batch duration on Wintel in March 11

0:00:00

4:00:00

8:00:00

12:00:00

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Aantal verwerking

Salarisproducties maart

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Aantal verwerkingen

Salarisproducties September

Batch duration on Wintel in Sep 11

Toekomstig SLA

Project gains • Mainframe cost savings: €1.000.000+ p.a. • Need fewer staff to run the new system: - 2 FTE • Speed:

– Processing PostNL: 20+ hours on mainframe <6 hours on Windows

• Processing power boost - up from 130K calculations to 250K • Opportunities to improve flexibility

– Additional processing power at reasonable cost

Gemal in the Cloud

• New Micro Focus Enterprise Server for Windows Azure

• The great compatibility from mainframe to Windows now moves

into the Cloud

• Suddenly, applications on legacy platforms will run on leading edge technology

Summary

• Replatforming Mainframe to Windows using Micro Focus Enterprise Server is a great opportunity – Not easy – Very rewarding

• Enterprise Server for Azure is opening up completely new opportunities

QUESTIONS?

Thank you