midsize webinar
DESCRIPTION
TRANSCRIPT
How Midsize Companies Use Rapid Integration to Thrive in Today’s Economy
Sean O’ConnellProduct MarketingCast Iron Systems
Chris HolbertSenior Director of Global ApplicationsOSI Systems
Agenda
Q&A All
OSI Systems Customer Case StudyChris HolbertSenior Director of Global ApplicationsOSI Systems
How it Works — 10-minute DemoSean O’ConnellProduct MarketingCast Iron Systems
The Business Value of Integration forMidsize Companies
Sean O’ConnellProduct MarketingCast Iron Systems
Sean O’Connell, Product Marketing
The Business Value of Integration forMidsize Companies
4©2009 Cast Iron Systems, Inc. • Confidential
Thousands of Customer Integrations
Application integration in days for 80% less cost
5©2009 Cast Iron Systems, Inc. • Confidential
BuzzCorporate
Awards …it’s certainly easy to install and its graphical tools are a boon for companies with limited IT resources…
Dr. Martin HellerEditor
... The two most interesting features are the speed of integration and the ease of connectivity…
Bruce Richardson,Chief Research Officer
Integration in Days
Global presence
100% YOY growth in the past 4 years
Thousands of customer integrations connecting SaaS applications and the enterprise
#1 SaaS integration provider – Premier partner for Salesforce.com, Oracle, Google, HP, Taleo, Dell, Amazon, ADP, and many more …
Cast Iron Company Overview
The most comprehensive integration-as-a-service story I’ve heard.
Curt MonashPrincipal Analyst
Integration appliances will play a critical part in the growth, acceleration & acceptance of SaaS.
Frank KenneyResearch Director
6©2009 Cast Iron Systems, Inc. • Confidential
Integration for Midsize Companies Today
Midsize Company IT Needs
Agility to respond to business growth
Control spending and cash outlay
Limited IT skill sets available
Easy to monitor, manage, adminster
7©2009 Cast Iron Systems, Inc. • Confidential
Integration for Midsize Companies Today
Midsize Company IT Needs Integration Reality
Agility to respond to business growth Projects takes months
Control spending and cash outlay
Integration tools require $500K+ investment
Limited IT skill sets available
Integration tools need deep middleware ‘expertise’
Easy to monitor, manage, adminster
Integration tools need deep sys-admin ‘expertise’
Why?Why?
8©2009 Cast Iron Systems, Inc. • Confidential
(1) Program using complex integration tools
Application 1
Application 2
Integration Choices
9©2009 Cast Iron Systems, Inc. • Confidential
EAI Tools Complex
(1) Program using complex integration tools
Application 1
Application 2
Design/Deploy Run-time
wMWorkflowMonitor
wMManagerConsole
wMMonitor
wMFabric
Console
wM TradingNetworkConsole
wM Workflow
EnginewM
BrokerTrading
NetworkswM
Manager
wMAdapters
wM Fabric wM Glue
Database
RAIDArray
wM Optimize
wMDashboard
Database
10©2009 Cast Iron Systems, Inc. • Confidential
(1) Program using complex integration tools
Application 1
Application 2
(2) Program using development tools
Custom CodeJava
Visual Basic C++, SQL
Custom CodeJava
Visual Basic C++, SQL
Application 1
Application 2
Complex ExperienceInstall and maintain multiple components
Write integration code
Re-write integration code
Multiple tools needed to track integration health
Integration Choices
11©2009 Cast Iron Systems, Inc. • Confidential
(1) Program using complex integration tools
Application 1
Application 2
(2) Program using development tools
Custom CodeJava
Visual Basic C++, SQL
Custom CodeJava
Visual Basic C++, SQL
Application 1
Application 2
Complex ExperienceInstall and maintain multiple components
Write integration code
Re-write integration code
Multiple tools needed to track integration health
Simple ExperienceNo moving parts
No coding
No re-coding
One console
The Cast Iron Solution
12©2009 Cast Iron Systems, Inc. • Confidential
Integration for Midsize Companies Today
Midsize Company IT Needs Proven Value
Agility to respond to business growth Integrate in days
Control spending and cash outlay
80% more cost-effective than software-based tools
Limited IT skill sets available No need for deep ‘experts’
Easy to monitor, manage, adminster Simplest solution to manage
13©2009 Cast Iron Systems, Inc. • Confidential
Flexible Product Offerings
14©2009 Cast Iron Systems, Inc. • Confidential
Cast Iron Integration Scenarios
MigrateMigrate
1
Legacy CRM Application
New CRM Application
SynchronizeSynchronize
2
HomeGrown
ExtractExtract
3
15©2009 Cast Iron Systems, Inc. • Confidential
Proven Results
Company End Points Problem SolvedProject in Days
Microsoft Dynamics NAV & ConcurGoods-in-Transit (GIT),
Expense reporting 15
Oracle CRM & EPICOR Customer 360° view 10
SFDC, SAP, QuickArrow, Emptoris Sales order integration 20
PeopleSoft, SFDC, TangiersDoctor billing &
scheduling 8
SFDC, PeopleSoft Customer master integration 10
State Insurance Depts, Claims, Policies B2B 9
Integration in Days
16©2008 Cast Iron Systems, Inc. • Confidential
Case Study: Sales Order Integration
Business Problem
Competing Technologies
Multiple integration needs - needed to automate manual processes between:
• Finance (SAP) and sales/marketing (SFDC)
• Finance (SAP) and services (QuickArrow)
• Sales (SFDC) and Legal (Emptoris)
Needed to synchronize orders, contracts, invoicing, and employee reimbursement
Custom code
• Too resource intensive
Pervasive
• Too complex
SAP XI
• Overkill
World Leader in Information Access SoftwareWorld Leader in Information Access Software
SFDC – SAP – QuickArrow – Emptoris
17©2008 Cast Iron Systems, Inc. • Confidential
Solution
ResultsProjects completed in less than 30 days
30% increase in productivity using SAP and Cast Iron together
Automates previously manual order and contracts management processes
Faster order process and revenue recognition
All projects delivered in under 30 daysAll projects delivered in under 30 days
Case Study: Sales Order Integration
Simple “No Coding” approach
Integrated:
• SAP to SFDC: order and contracts status
• SAP to QuickArrow: project status
• QuickArrow to SAP: time and expense data for invoicing and employee reimbursement
• SFDC to Emptoris: contract data
SFDC – SAP – QuickArrow – Emptoris
18
OSI Systems - Integration Case StudyChris HolbertSenior Director of Global Applications
19
Agenda
Company overview Business challenges & alternatives considered Solution chosen & results Lessons learned & next steps
20
OSI Systems Company Overview Leading provider of advanced electronic technologies for critical applications Customers: homeland security, healthcare, defense and aerospace
People Screening
Baggage/Parcel Inspection
Hold Baggage Screening
Cargo & Vehicle Inspection
Homeland security technologies and
inspection systems
Advanced optoelectronic components and
subsystems
CT/X-ray Components
Optical Sensors - PC Boards
Military & Defense Sensors
Contract Manufacturing
RevenueFY 09
$214M
Medical monitoring solutions, information systems and devices
Critical Applications & Technology
RevenueFY 09
$241M
RevenueFY 09
$135M
Patient Monitoring
Anesthesia Delivery
Diagnostic Cardiology
21
Application Landscape
Microsoft Navision ERP (NAV)
Maintain over 10 NAV instances in production
Run application on MSSQL 2000
Manage all financial, distribution and manufacturing transactions in NAV
Concur Expense Management
Control all expense reporting and reimbursements through Concur
Maintain workflow review and approvals
Route all US and European employees through Concur
22
Business Challenges Goods-in-Transit Operations
(GIT) Ship machines from Malaysia
to sales regions Took 15 or more days to
record shipments Delayed financial close, inter-
company reconciliation and production planning
Concur to NAV Extracted multiple files a day
from Concur Reviewed files for
completeness and accuracy manually
Loaded files into NAV manually and ensure completion
Microsoft Dynamics NAV – Concur
23
Integration Challenges
Create single, global view of multiple, disparate instances of Microsoft Dynamics NAV
Eliminate double-entry of information in Microsoft Dynamics NAV and Concur
Increase the velocity of the business and good decision making
Microsoft Dynamics NAV – Concur
24
Alternatives Considered
Cast Iron Custom code
(current state) IBM Websphere Oracle BEA Weblogic Tibco BusinessWorks
Microsoft Dynamics NAV – Concur
25
Solution Chosen
Cast Iron Easy-to-learn Quick-to-market High-performing Appliance-based Flexible High ROI
Microsoft Dynamics NAV – Concur
26
GIT Shipment Views
27
GIT Shipment Views
28
Results
Goods-in-Transit Operations (GIT)
Reduced time to record transactions to minutes
Instant update of inter-company ledgers and accounts
Eliminated 90% of errors and enabled quick resolution of others with easy-to-use list view with exception details
Concur to NAV Automated process pulls information
from Concur
Cast Iron moves information into NAV using NAV API
Future Process - Use web services from Concur to NAV (requires upgrade)
Microsoft Dynamics NAV – Concur
29
Results
Proof of concept integration in 1 day
Completed production integration in 15 days including training
Saved $88K year 1 in business staff time
Increased accuracy, consistency and speed of operations and financial information
Re-allocated $96K in year 1 in IT engineer costs Microsoft Dynamics NAV – Concur
30
Lessons Learned
Spend time to perform needs analysis Determine where your team can excel Evaluate how to drive value Select a partner and technology that fits Train the team early and continuously Tackle small, winnable projects first Plan a homerun within 6 months
31
Next Steps
Build workflows that improve effectiveness & efficiency
Integrate applications that benefit from data consistency & sharing
ERP Instances Key HR, Travel & Financial Applications CRM Product Configurator Document Management
Work towards building a web services framework iteratively
32
Thank You!
33©2009 Cast Iron Systems, Inc. • Confidential
Cast Iron Solution Overview
What Our Integration Solution Does
Integration-as-a-Service Integration on Premise
Cast Iron Cloud™
Physical Integration Appliances
Virtual Integration Appliances
34©2009 Cast Iron Systems, Inc. • Confidential
Cast Iron’s Approach
No Coding Beyond Configuration Preconfigured Templates
35©2009 Cast Iron Systems, Inc. • Confidential
Rapid Integration thru TIPs
0
20
40
60
80
100
Custom Code ConfigurationApproach
TIPs Approach
Imp
lem
enta
tio
n i
n
Day
s
Implementation Times including Change Orders
36©2009 Cast Iron Systems, Inc. • Confidential
10 Minute Demo
Homegrown App (SQL Server)
SQL Server
CRM ApplicationTemplate Integration Process
Customer Master to Accounts
37©2009 Cast Iron Systems, Inc. • Confidential
Summary: Why Cast Iron?
Solving All Integration Needs
Using Pre-built Templates
Beyond Configuration Pre-configured TemplatesNo Coding
With Different Deployment Models
Cast Iron Cloud™
Virtual AppliancesPhysical Appliances
Contact
Sean O’ConnellProduct MarketingCast Iron Systems
(650) [email protected]: @CastIronSystems
Chris HolbertSenior Director of Global ApplicationsOSI Systems
(310) [email protected]