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How Midsize Companies Use Rapid Integration to Thrive in Today’s Economy Sean O’Connell Product Marketing Cast Iron Systems Chris Holbert Senior Director of Global Applications OSI Systems

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Page 1: Midsize webinar

How Midsize Companies Use Rapid Integration to Thrive in Today’s Economy

Sean O’ConnellProduct MarketingCast Iron Systems

Chris HolbertSenior Director of Global ApplicationsOSI Systems

Page 2: Midsize webinar

Agenda

Q&A All

OSI Systems Customer Case StudyChris HolbertSenior Director of Global ApplicationsOSI Systems

How it Works — 10-minute DemoSean O’ConnellProduct MarketingCast Iron Systems

The Business Value of Integration forMidsize Companies

Sean O’ConnellProduct MarketingCast Iron Systems

Page 3: Midsize webinar

Sean O’Connell, Product Marketing

The Business Value of Integration forMidsize Companies

Page 4: Midsize webinar

4©2009 Cast Iron Systems, Inc. • Confidential

Thousands of Customer Integrations

Application integration in days for 80% less cost

Page 5: Midsize webinar

5©2009 Cast Iron Systems, Inc. • Confidential

BuzzCorporate

Awards …it’s certainly easy to install and its graphical tools are a boon for companies with limited IT resources…

Dr. Martin HellerEditor

... The two most interesting features are the speed of integration and the ease of connectivity…

Bruce Richardson,Chief Research Officer

Integration in Days

Global presence

100% YOY growth in the past 4 years

Thousands of customer integrations connecting SaaS applications and the enterprise

#1 SaaS integration provider – Premier partner for Salesforce.com, Oracle, Google, HP, Taleo, Dell, Amazon, ADP, and many more …

Cast Iron Company Overview

The most comprehensive integration-as-a-service story I’ve heard.

Curt MonashPrincipal Analyst

Integration appliances will play a critical part in the growth, acceleration & acceptance of SaaS.

Frank KenneyResearch Director

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6©2009 Cast Iron Systems, Inc. • Confidential

Integration for Midsize Companies Today

Midsize Company IT Needs

Agility to respond to business growth

Control spending and cash outlay

Limited IT skill sets available

Easy to monitor, manage, adminster

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7©2009 Cast Iron Systems, Inc. • Confidential

Integration for Midsize Companies Today

Midsize Company IT Needs Integration Reality

Agility to respond to business growth Projects takes months

Control spending and cash outlay

Integration tools require $500K+ investment

Limited IT skill sets available

Integration tools need deep middleware ‘expertise’

Easy to monitor, manage, adminster

Integration tools need deep sys-admin ‘expertise’

Why?Why?

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8©2009 Cast Iron Systems, Inc. • Confidential

(1) Program using complex integration tools

Application 1

Application 2

Integration Choices

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9©2009 Cast Iron Systems, Inc. • Confidential

EAI Tools Complex

(1) Program using complex integration tools

Application 1

Application 2

Design/Deploy Run-time

wMWorkflowMonitor

wMManagerConsole

wMMonitor

wMFabric

Console

wM TradingNetworkConsole

wM Workflow

EnginewM

BrokerTrading

NetworkswM

Manager

wMAdapters

wM Fabric wM Glue

Database

RAIDArray

wM Optimize

wMDashboard

Database

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10©2009 Cast Iron Systems, Inc. • Confidential

(1) Program using complex integration tools

Application 1

Application 2

(2) Program using development tools

Custom CodeJava

Visual Basic C++, SQL

Custom CodeJava

Visual Basic C++, SQL

Application 1

Application 2

Complex ExperienceInstall and maintain multiple components

Write integration code

Re-write integration code

Multiple tools needed to track integration health

Integration Choices

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11©2009 Cast Iron Systems, Inc. • Confidential

(1) Program using complex integration tools

Application 1

Application 2

(2) Program using development tools

Custom CodeJava

Visual Basic C++, SQL

Custom CodeJava

Visual Basic C++, SQL

Application 1

Application 2

Complex ExperienceInstall and maintain multiple components

Write integration code

Re-write integration code

Multiple tools needed to track integration health

Simple ExperienceNo moving parts

No coding

No re-coding

One console

The Cast Iron Solution

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12©2009 Cast Iron Systems, Inc. • Confidential

Integration for Midsize Companies Today

Midsize Company IT Needs Proven Value

Agility to respond to business growth Integrate in days

Control spending and cash outlay

80% more cost-effective than software-based tools

Limited IT skill sets available No need for deep ‘experts’

Easy to monitor, manage, adminster Simplest solution to manage

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13©2009 Cast Iron Systems, Inc. • Confidential

Flexible Product Offerings

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14©2009 Cast Iron Systems, Inc. • Confidential

Cast Iron Integration Scenarios

MigrateMigrate

1

Legacy CRM Application

New CRM Application

SynchronizeSynchronize

2

HomeGrown

ExtractExtract

3

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15©2009 Cast Iron Systems, Inc. • Confidential

Proven Results

Company End Points Problem SolvedProject in Days

Microsoft Dynamics NAV & ConcurGoods-in-Transit (GIT),

Expense reporting 15

Oracle CRM & EPICOR Customer 360° view 10

SFDC, SAP, QuickArrow, Emptoris Sales order integration 20

PeopleSoft, SFDC, TangiersDoctor billing &

scheduling 8

SFDC, PeopleSoft Customer master integration 10

State Insurance Depts, Claims, Policies B2B 9

Integration in Days

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16©2008 Cast Iron Systems, Inc. • Confidential

Case Study: Sales Order Integration

Business Problem

Competing Technologies

Multiple integration needs - needed to automate manual processes between:

• Finance (SAP) and sales/marketing (SFDC)

• Finance (SAP) and services (QuickArrow)

• Sales (SFDC) and Legal (Emptoris)

Needed to synchronize orders, contracts, invoicing, and employee reimbursement

Custom code

• Too resource intensive

Pervasive

• Too complex

SAP XI

• Overkill

World Leader in Information Access SoftwareWorld Leader in Information Access Software

SFDC – SAP – QuickArrow – Emptoris

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17©2008 Cast Iron Systems, Inc. • Confidential

Solution

ResultsProjects completed in less than 30 days

30% increase in productivity using SAP and Cast Iron together

Automates previously manual order and contracts management processes

Faster order process and revenue recognition

All projects delivered in under 30 daysAll projects delivered in under 30 days

Case Study: Sales Order Integration

Simple “No Coding” approach

Integrated:

• SAP to SFDC: order and contracts status

• SAP to QuickArrow: project status

• QuickArrow to SAP: time and expense data for invoicing and employee reimbursement

• SFDC to Emptoris: contract data

SFDC – SAP – QuickArrow – Emptoris

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OSI Systems - Integration Case StudyChris HolbertSenior Director of Global Applications

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Agenda

Company overview Business challenges & alternatives considered Solution chosen & results Lessons learned & next steps

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OSI Systems Company Overview Leading provider of advanced electronic technologies for critical applications Customers: homeland security, healthcare, defense and aerospace

People Screening

Baggage/Parcel Inspection

Hold Baggage Screening

Cargo & Vehicle Inspection

Homeland security technologies and

inspection systems

Advanced optoelectronic components and

subsystems

CT/X-ray Components

Optical Sensors - PC Boards

Military & Defense Sensors

Contract Manufacturing

RevenueFY 09

$214M

Medical monitoring solutions, information systems and devices

Critical Applications & Technology

RevenueFY 09

$241M

RevenueFY 09

$135M

Patient Monitoring

Anesthesia Delivery

Diagnostic Cardiology

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21

Application Landscape

Microsoft Navision ERP (NAV)

Maintain over 10 NAV instances in production

Run application on MSSQL 2000

Manage all financial, distribution and manufacturing transactions in NAV

Concur Expense Management

Control all expense reporting and reimbursements through Concur

Maintain workflow review and approvals

Route all US and European employees through Concur

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Business Challenges Goods-in-Transit Operations

(GIT) Ship machines from Malaysia

to sales regions Took 15 or more days to

record shipments Delayed financial close, inter-

company reconciliation and production planning

Concur to NAV Extracted multiple files a day

from Concur Reviewed files for

completeness and accuracy manually

Loaded files into NAV manually and ensure completion

Microsoft Dynamics NAV – Concur

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Integration Challenges

Create single, global view of multiple, disparate instances of Microsoft Dynamics NAV

Eliminate double-entry of information in Microsoft Dynamics NAV and Concur

Increase the velocity of the business and good decision making

Microsoft Dynamics NAV – Concur

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Alternatives Considered

Cast Iron Custom code

(current state) IBM Websphere Oracle BEA Weblogic Tibco BusinessWorks

Microsoft Dynamics NAV – Concur

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Solution Chosen

Cast Iron Easy-to-learn Quick-to-market High-performing Appliance-based Flexible High ROI

Microsoft Dynamics NAV – Concur

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GIT Shipment Views

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GIT Shipment Views

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Results

Goods-in-Transit Operations (GIT)

Reduced time to record transactions to minutes

Instant update of inter-company ledgers and accounts

Eliminated 90% of errors and enabled quick resolution of others with easy-to-use list view with exception details

Concur to NAV Automated process pulls information

from Concur

Cast Iron moves information into NAV using NAV API

Future Process - Use web services from Concur to NAV (requires upgrade)

Microsoft Dynamics NAV – Concur

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Results

Proof of concept integration in 1 day

Completed production integration in 15 days including training

Saved $88K year 1 in business staff time

Increased accuracy, consistency and speed of operations and financial information

Re-allocated $96K in year 1 in IT engineer costs Microsoft Dynamics NAV – Concur

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Lessons Learned

Spend time to perform needs analysis Determine where your team can excel Evaluate how to drive value Select a partner and technology that fits Train the team early and continuously Tackle small, winnable projects first Plan a homerun within 6 months

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Next Steps

Build workflows that improve effectiveness & efficiency

Integrate applications that benefit from data consistency & sharing

ERP Instances Key HR, Travel & Financial Applications CRM Product Configurator Document Management

Work towards building a web services framework iteratively

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Thank You!

Page 33: Midsize webinar

33©2009 Cast Iron Systems, Inc. • Confidential

Cast Iron Solution Overview

What Our Integration Solution Does

Integration-as-a-Service Integration on Premise

Cast Iron Cloud™

Physical Integration Appliances

Virtual Integration Appliances

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34©2009 Cast Iron Systems, Inc. • Confidential

Cast Iron’s Approach

No Coding Beyond Configuration Preconfigured Templates

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35©2009 Cast Iron Systems, Inc. • Confidential

Rapid Integration thru TIPs

0

20

40

60

80

100

Custom Code ConfigurationApproach

TIPs Approach

Imp

lem

enta

tio

n i

n

Day

s

Implementation Times including Change Orders

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36©2009 Cast Iron Systems, Inc. • Confidential

10 Minute Demo

Homegrown App (SQL Server)

SQL Server

CRM ApplicationTemplate Integration Process

Customer Master to Accounts

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37©2009 Cast Iron Systems, Inc. • Confidential

Summary: Why Cast Iron?

Solving All Integration Needs

Using Pre-built Templates

Beyond Configuration Pre-configured TemplatesNo Coding

With Different Deployment Models

Cast Iron Cloud™

Virtual AppliancesPhysical Appliances

Page 38: Midsize webinar

Contact

Sean O’ConnellProduct MarketingCast Iron Systems

(650) [email protected]: @CastIronSystems

Chris HolbertSenior Director of Global ApplicationsOSI Systems

(310) [email protected]