miro
DESCRIPTION
This is the english version of my thesis presentation. Service Design Master Degree at Politecnico di Milano, July 2009.TRANSCRIPT
Serena Pollastrithesis project presentation03.11.2009
Serena [email protected]
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Maps and service design
the map becomes service driver when
the interaction user-map-user generates
connections among communities and/or
individuals in the real world
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What is a map?
Geography is the science that describes the Earth. That is what has always been said. But it is not really true, because in the meantime, we forgot the most important thing: that through this description the World is reduced to Earth, Earth is reduced to a surface, and this surface is reduced to a board (Franco Farinelli)
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What is a map?
N a map, on the contrary, is territorial narration; is a tool; a board where to draw stories{ }
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Volunteered Geographic Informationthe “wikification” of GIS
Web 1.0
Web 2.0
traditional mapping
VGI
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MIRO; a collaborative map for Milan
MIRO: In Esperanto means “surprise, wonder”.Is the wonder to discover hidden and fascinating place in an unkown city. Unknown because never visited or because it has always been deeply explored
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MIRO; a collaborative map for Milan
create on a map layers of shared information, able to connect inhabitants and travellers
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OpenStreetMap is a free editable map of the whole world. It is made by people like you, it allows you to view, edit and use geographical data in a collaborative way
Open Geospatial DataOpenStreetMap OSM
JOSM
OSM.org
edit
JOSM mapping
on/line editing
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OpenLayers permette di inserire in qualsiasi sito Web mappe dinamiche, mostrando su di esse livelli di informazioni caricate da diverse fonti.
Open Flights Map
Sanoodi
open source activity
Open Geospatial DataOpenSource Softwares
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MIRO_the levelsstories from the city
mostrami
le storie di città
le porte aperte
posti speciali
eventi
mangiare
acquisti
cultura
sera
filtra
Milano a porte aperte
home
community
contatti
vecchi libri in p.zza Oberdan
vediNicoinserito da
special places | events | food | shopping | culture | night
Are stories of daily lives;By exploring the map it is possible to
discover special places of users
This map represent a PARTICIPATED IMAGE of the city
special placesTorre Branca
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MIRO_the levelsopen doors
2P Nico
vedi
mostrami
i racconti di cittàle porte aperte
Lorem ipsum
dolor sit amet
consectetuer
adipiscing elit.
si no
filtra
Milano a porte aperte
home
community
contatti
open doorsMario’s house
inhabitants can map their houses, and host a traveller.
The map becomes a tool for a DIFFUSED HOSPITALITY SERVICE
Serena [email protected]
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MIRO_digital platform
BA
C
C2
C1
D F
E
HOME HOME_spiegazioni
HOME_storie di cit-
HOME_porte aperte
ACQUISTI
POSTI SPECIALI
MANGIARE
CULTURASERA
EVENTI
COMMUNITY
COMMUNITY GUIDA PERSONALE
mi piace!
B
D
E
F
site map
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MIRO_How to make the map a service
mappers community
develop the platform
interested in the diffusion of free and collaborative
mapping systems
taskmotivations
Informagiovani
promote locally the service; offer assistance
interest in cultural value; the service enriches the offer of the association
taskmotivation
Host Attività
Guest
International Student travel confederation
on-line communication
interest in the service; shared goals;
self promotion
taskmotivations
ISTC
involved actors system
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homecommu-contatti
Milano a porte aperte
Scegli il tuo
vassoio misto di specialità
Panetteria Luini
aperitivo x4
Frida
buono per crépe +bibita X2
Todo Modo
pizza e bibita per 2
Spontini
MIRO_Milano a Porte Apertegive value to participation
Marta Preziati
un vassoio misto di
Panetteria Luini
con questo
può avere
qui:
i panzerotti di Luini
inserito Lui-
participation of COMMERICIAL ACTIVITIES OR ASSOCIATIONS
they contribute by offering GIFT CERTIFICATES OR SERVICES
the participatin of the user is measured in POINTS
by reaching different goals, users can access PRIZES
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€1612
MIRO_Milano a Porte AperteBusiness Model
€32.000
€1600€1600
PROJECT COSTS
MANAGEMENT COSTS
} +
TRAVEL PRICES
DONATIONS
€ 5 + € 3 (for the following nights)
€ 25 (volonteerely)
IDENTITY VERIFY
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MIRO_Additional toolsthe personal travel guide
community
contattiMilano a porte aperte
fiori Naviglio prodotti tipici
mercatino bio
mappa
Fiori e Sapori sul Naviglio GrandeEVENTO
Domenica 15 aprile si è svolta la 14° edizione di “Fiori e sapori sul Naviglio Grande”, la grande esposizione di piante e fiori organizzata dall’Associazione del Naviglio Grande, in collaborazione e con il patrocinio dell’Assessorato alle Attività Produttive del Comune.Con questa iniziativa l’Associazione mira
EMMA
mi piace!
mappa
community
contattiMilano a porte aperte
rieI MIEI PREFERITISeleziona gli otto preferiti che vuoi mettere nella guida. (Ricordati che puoi crearne più di una)
Parco delle Basiliche
Mykonos
Mistral
Lo Specchio di Alice
Mercato di Bonola
Triennale Bovisa
Base B
Libri di p.za Oberdan
Piadineria Carletto
Giardino della Villa Reale
Bar Rattazzo
1 8
4 5
7 2
6 3FRONTE RETRO
LA MIA GUIDA DELLA CITTA’
stampaIstruzioni
print your selected items on an A4 sheet fold along the lines and cut
assembly your guide in your MIRO diary
1 2 3
From the website_HOW TO BUILD YOUR OWN TRAVEL GUIDE
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MIRO_le storie di cittàWelcome Kit
HO
ST
HA
ND
BOO
K
WEL
COM
E PO
STER
BUSI
NES
S C
ARD
TRAV
EL
JOU
RNA
L
Lorem ipsum dolor sit amet
LOCA
LI
the Journal
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MIRO_Milano a Porte Apertela storia di un incontro
Marcus arrives in Milan and goes directly to Arne’s house
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Arne sends a check-in confirm to the on-ine system
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They have a cofee and Marcus receives the diary. they make some plans for the following day.
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Following indication on the map, that Marcus can acced from his mobile, he meets Arne at a party
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before leaving Arne sends to the system the check-out confirm
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At home Marcus enriches the map whith the narration of his journey.
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while Arne is at work, Marcus visits the little street art gallery suggested by his new friend.
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Marcus finds lots of interests in common with Arne; he sends a hospitality request that Arne accepts
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