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FOR A DIGITALCAMEROON BY 2020

STRATEGIC PLAN

REPUBLIQUE DU CAMEROUNPaix - Travail - Patrie

---------------MINISTERE DES POSTES ET TELECOMMUNICATIONS

--------------

REPUBLIC OF CAMEROONPeace - Work - Fatherland

---------------MINISTRY OF POSTS AND TELECOMMUNICATIONS

---------------

May 2016

2Strategic Plan for a Digital Cameroon by 2020

EXCERPTS OF THE HEADOF STATE’S ADDRESS

[...] I have instructed the Government to ac-celerate the creation of conditions neces-sary for our country’s industrialisation.

Such prerequisites are:

[...]

- development of communication andtelecommunication infrastructure.

Concerning this last domain, we must

rapidly bridge the digital economy develop-ment gap. This is a genuine growth driveras well as a niche for new jobs for ouryouth. We should make the most of it.

In its organisation, the Government will givethis sector all the attention it deserves. [...]

«»

Excerpt of the Head of State’s New Year address to the Nation onthe occasion of the end-of-year 2015 and New Year 2016

The learning and knowledge Society has led to changes in theneeds of human beings, the means of addressing them andmeeting them. This has been made possible by new technolo-gies and electronics which have fine-tuned the industrial revo-lution that occurred almost two centuries ago. Virtual andphysical goods now exist side by side; distance is no longer ahindrance for the spontaneous of action. This new paradigmof the 21st Century has fast become the “digital Century”.

In this global context characterised by a shift towards “entiredigitalisation”, Cameroon embarked on major projects at theinstitutional, regulatory and infrastructure levels in view of at-taining digital emergence by 2035. The Head of State, His Ex-cellency Paul Biya, outlined the roadmap for this in his visionfor the pursuit of these projects, which are prerequisites for agenuine industrialisation of our country.

Despite substantial investments made till date, the level of useof Information and Communication Technologies (ICTs) bylocal populations and companies remains very limited. As anillustration, Internet access in households still stands at 12.3%in urban areas and 1.4% in rural areas*. Similarly, dissemina-tion, spreading, adoption and ownership of ICTs in Cameroonremain insufficient.

Based on the above, the President of the Republic, His Excel-

lency Paul Biya, inhis end-of-year ad-dress to the nation,on 31 December2015, strongly poin-ted out that “… wemust rapidly bridgeour digital develop-ment gap. This is agenuine growth dri-ver, as well as aniche for new jobs for our youth”. The notion of digital eco-nomy translates into new models for information sharing basedon ICTs, wealth creation and which have modified almost allmethods of production of goods and services in other sectorsof activity.

Digital economy is made up of three pillars. The first, describedas the core of digital economy, is based on the developmentof broadband electronic communication infrastructure as wellas the domain of computer science and electronics, while thesecond and third are respectively based on activities resultingfrom the development of ICTs and the transformation of exis-ting sectors of activity, as a result of the integration and use ofICTs.


PREAMBLE

* Source: TRB-NIS, 2014.


PREAMBLE

Indeed, ICTs have a significant impact on growth and employ-ment on the one hand, through their inherent contribution tothe economy, the creation of direct and indirect jobs and thedissemination of job offers emanating from the real economyand through the corollary effects of their introduction in theproduction process of all sectors of economic activity, thus im-proving on their productivity, competitiveness and innovation,and, on the other hand, generates a substantial increase inGDP.

Here we have the roadmap that highlights the actions to becarried out and proposes appropriate measures for the deve-lopment of ICT uses and contents as well as the implementa-tion of related accompanying policies for the emergence of adigital economy in Cameroon.

Drafted in synergy with all stakeholders, the “Strategic Plan fora Digital Cameroon by 2020”, which falls along the lines ofthe implementation of the “Major Accomplishments Policy”championed by the Head of State, should contribute tremen-dously to achieve the objectives of growth and full scale em-ployment as envisioned by the Government over the next fiveyears, by promoting a more intensive use of ICTs in factors ofproduction, thus leading to a substantial increase in nationalproductivity levels.

The Plan thus developed is based on three main pillars whichare respectively related to supply, demand, regulation and go-vernance.

Throughout its implementation, slated to span across the nextfive years (2016-2020), Government will pay the greatest at-tention to the following priority areas:

- developing broadband infrastructure;

- raising the production and offer of digital contents;

- ensuring the digital transformation of government institutionsand companies;

- promoting digital culture by generalising the use of ICTs inthe society;

- enhancing trust in ICTs;

- developing a local digital industry and encourage researchand innovation;

- promoting human capital development and leadership inthe area of digital technology;

- improving governance and ensure institutional support.

All sectors of activity now have a frame of reference, which willhelp to have a clear picture and visibility regarding actions Go-vernment plans to undertake in the digital economy, and turnsuch frame of reference into one of the priority levers of Ca-meroon’s industrialisation and economic development.

Philemon Yang

Prime Minister, Head of Government


SOMMAIRE

Preamble

Introduction

Inventory of Fixtures and Diagnosis of theDigital Economy in Cameroon

Stakes and Opportunities of the Digital Economy

Strategic Plan for a Digital Cameroon by 2020: Strategic Choices

Priority Action Plan of the Digital Economy in Cameroon

Mechanism for the Implementation, Monitoring and Evaluation of the Strategy

Glossary/Abbreviations

63

81922416670


INTRODUCTION


INTRODUCTION

In his End-of-Year Address to the Nation, on 31 December2015, the Head of State reminded the central role digital eco-nomy plays in economic growth and job creation. The tele-communications and ICTs sector is vital to this digital economy,owing to its potential contribution in the fields of human andeconomic development.

Digital economy comprises of three dimensions. The first,which is described as the core of digital economy, is based onthe development of broadband electronic communication in-frastructure, but also on the development of the sectors of dataprocessing and electronics.

The second dimension deals with activities born as a result ofthe development of the digital economy. These activities aredescribed as the new economy, and only exist thanks to thecore of digital technology, that is, broadband infrastructureand the Internet.

The third dimension deals with transforming existing sectors ofactivity, by integrating the use of ICTs in the implementation ofthe activities of these sectors: administration, posts, tourism,trade…

Digital economy is today a driver of growth, productivity andcompetitiveness of companies and countries. Its cross-sectionalnature is such that it influences all sectors of the economy; it

also underlies recent innovative sectors while other sectors arenow totally dependent upon it.

In this regard, the MINSPOTEL sector strategy has as strategicobjective to “increase access to electronic communication ser-vices in terms of quantity, quality and affordability nationwide”.The challenge for Cameroon in the field of communicationand telecommunication infrastructure is to harness achieve-ments, develop broadband infrastructure in order to enablethe integration of our country in the global economy of know-ledge.

Faced with this challenge, the plan for a “Digital Cameroonby 2020“ focusses on defining strategic areas, priorities withgreat impact on the digital development of the territory, en-hancing the use of ICTs services, fighting against poverty bycreating jobs and increasing the national economic growthrate.

Implementing this Plan requires a certain number of cross-sec-tor actions such as improving on governance, enhancinghuman capital and digital confidence, taking into considera-tion environmental aspects and providing appropriate financialresources.


INVENTORY OF FIXTURES ANDDIAGNOSIS OF THE DIGITALECONOMY IN CAMEROON

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EVOLUTION OF SOME KEY INDICATORS AT THE NATIONAL LEVEL

Strategic Plan for a Digital Cameroon by 2020

INVENTORY OF FIXTURESAND DIAGNOSIS

1. Inventory of Fixtures

The opening-up of Cameroon’s telecommunication market to com-petition is enshrined in Law No. 98/014 of 14 July 1998 governingtelecommunications in Cameroon. The enactment of this law im-plied the disengagement of the State from the productive sector oftelecommunications, by separating operation, supervision and re-gulation activities from each other. Given advancements in techno-logy, the regulatory framework also witnessed changes, with thepromulgation of a set of laws, thus repealing the above-mentionedlaw. Thus, under Law No. 2010/013 to govern electronic communica-tions in Cameroon and Law No. 2010/12 pertaining to cybersecu-rity and cybercrime in Cameroon, the Government service in chargeof Telecommunications, on the one hand, sees to the implementa-tion of the Telecommunications and Information and Communica-tion Technologies sector policy and, on the other hand, preparesand implements the electronic communications information systemspolicy. The Telecommunications Regulatory Board (TRB) ensures, on behalfof the State, the regulation, supervision and monitoring of the acti-vities of operators of the telecommunication and Information andCommunication Technologies sector; the Board also sees to the ob-servance of the principle of fair treatment of users in all electroniccommunication companies and collaborates with The NationalAgency for Information and Communication Tecnologies (NAICT)to regulate activities pertaining to electronic safety. On its part, NAICT has as primary mission to promote and monitorgovernment action in the area of information and communication

technologies; it ensures the regulation of electronic safety activities,in collaboration with the Telecommunications Regulatory Board(TRB). The operation of networks in order to provide telecommunicationservices is ensured by operators with public service concessions, In-ternet access providers and added-value services providers. The te-lecommunications services market comprises of three mobiletelephone operators, namely: MTN Cameroon, Orange Camerounand Viettel Cameroon and a fixed telecommunications operator,who also acts as the transport operator.

1.1. Evolution of some key indicators at the national level

a) Sectors Generating ICTs Services in Cameroon

This sector is at the core of the digital economy. The issue of deve-loping electronic communication infrastructure is central to theemergence of the digital economy. At this juncture, this entails dra-wing up an inventory of fixtures of these structural indicators of thedigital economy. These indicators are:

- The telecommunications and ICTs services market - telecommunication equipment - computer equipment - public access electronics - components/systems - game software publishers - computer services

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• Indicators of the telecommunications and ICTs services market

Number of fixed phone subscribers, including CDMA

Number of mobile phone subscribers

The penetration rate of mobile telephony stood at about 80% in 2015*.However, if we consider that this indicator refers more to the number ofSIM cards sold out, and considering that 30% of subscribers have morethan one SIM card, then the real penetration rate would drop to about50%.

Number of Internet subscribers

* 2015 data are simply an estimate.

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Income generated by the fixed phone market and CDMA

Income generated by mobile telephony

- Turnover of mobile phone market (in billion CFAF)

- Monthly rates of Internet connections by CAMTEL (excluding taxes),April 2015

• Telecommunication euipment providers

Cameroon remains an importer of telecommunication equipment. Thesector strategy provides for the development of a telecommunications in-dustry. The project to set up a technological hub, for which additionalstudies shall be funded by AfDB, falls along these lines.

• Computer Equipment

Cameroon imports computer equipment

• Public access electronics

This sector of activity has yet to be developed in Cameroon.

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• System components

Cameroon still remains an importer of services in this sector.

• Software publishers

A local market of software publishers is in existence.

• Computer services

Several locally-established companies or branches of foreign companiesprovide computer services in Cameroon. However, there is no data thatcan help to study the sector.

b) The new economy sector

This includes digital contents whose development is only linked with theemergence of digital technology. (Cf indicators of the digital market).

• Online trade

There are a number of Cameroonian websites that offer online marketingservices. To better appraise the current situation of this sector, the follo-wing indicators should be addressed:

- number of e-traders; - turnover of e-commerce - number of online transactions.

• Broadband Internet

The rate of broadband Internet use is a prerequisite to the development

of the digital economy. According to the ITU, the rate of access to broad-band Internet stood at 4% in Cameroon in 2015.

• Online media and contents

The market of digital products, such as online media, online cultural pro-ducts, video games markets, the communication market... is budding andis already very dynamic in Cameroon. Provisions at the institutional andregulatory levels should enable to better govern the sector.

c) The digital transformation sector

• Administration: e-gov

A survey conducted in 2013 helped to identify the level of ICT equipmentavailable in government services, as illustrated in the diagrams below:

Number of computers per 100 persons in the central services of PublicAdministrationsThe average rate of penetration in the central services of ministries andsome administrations and institutions stands at about 42%, representing42 computers per 100 persons. The Ministry of Women Promotion andthe Family is least equiped, with a computer penetration rate of 5.9%.With 133% and 125% equipment rates, respectively, MINEPDED and MI-NADER are the best equiped in terms of computers. MINPOSTEL remainslargely below average, with a penetration rate of only 23.8%.

The average bandwidth per Administration is 4 Mb/s, that is, around1.55Kbs per capita, largely below the level for broadband access, whichshould oscillate around 2MB/s per capita.

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• Banks : eBanking

Level of adoption of ICTs by local financial institutions: access to ICTs inall banks.Ongoing activities such as mobile banking and mobile money shall per-mit to improve the banking culture in Cameroon which currently standsat around 12%.

• Health: e-health initiative

4 hospitals in Cameroon are interconnected to the telemedicine network. The development of applications such as the Cardiopad, GiftedMom is

going to allow to improve the access of populations to the health ser-vices.

• Education : e-éducation

- 28 out of 33 websites of State universities are connected to the Inter-net;

- 50 high schools are connected to the Internet;- number of digital libraries: There is currently no digital library worth thetoken.

• Culture and tourism

The platform for the digitalization of the tourist and cultural heritage iscurrently under deployment.

d) Cybersecurity

• Electronic certification market indicator

There is a certifying authority, namely NAICT and the number of secureapplications has moved up to 5 nowadays. Banks, branches of multinationals secure their data using PKI made avai-lable by their mother company (Ecobank, SCB, SGBC, Standard Charte-red, etc.).BEAC also has its own PKI. NAICT is under negotiations with APECCAM, to secure all applicationsused within the APECCAM banking network. The PKI of NAICT needs upgrading for mutual recognition at the interna-tional level. A project is underway with AfDB in this connection.

• CIRT

There is currently a CIRT that was put in place by NAICT. A project aimedat reinforcing this CIRT is underway.

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CAMEROON’S INTERNATIONAL RANKINGIN THE DOMAIN OF DIGITAL TECHNOLOGY



Source: WEF, Global Information Technology Report 2015

Several international organisations have determined various indices ran-kings to present the level of digital development or some of its key com-ponents in countries, sub-regions, regions and at the global level. The most common of such indices include:

- The Network Readiness Index (NRI) developed by the World EconomicForum;

- The E-government Development Index (EGDI), developed each year

by the Department of Economic and Social Affairs of the United Na-tions Secretariat General;

- The Global Cybersecurity Index (GCI) from the ITU. These various indices reflect the absolute situation of global economies inthe various areas that make up digital economy. Cameroon’s situation is as follows:

a) “NRI” * Index

With a value of 3 on a scale of 1 to 7, Cameroon is ranked 126th globally,on 143 countries considered. The country is considered as a country of the

lower middle stratum. The poor ranking of Cameroon is mainly due to thepoor infrastructure development, whose value is 1.2, the poor individual useof Internet, with a value of 1.9 and finally, the non-affordable prices.

Rank (out of 143) Value (1–7)Networked Readiness Index 2015 126 3.0Networked Readiness Index 2014 (out of 148) 131 2.9Networked Readiness Index 2013 (out of 144) 124 2.9A. Environment subindex 115 3.51st pillar: Political and regulatory environment 112 3.12nd pillar: Business and innovation environment 107 3.8B. Readiness subindex 136 2.43rd pillar: Infrastructure 141 1.24th pillar: Affordability 132 2.45th pillar: Skills 111 3.7C. Usage subindex 116 3.06th pillar: Individual usage 130 1.97th pillar: Business usage 80 3.58th pillar: Government usage 103 3.5D. Impact subindex 110 3.19th pillar: Economic impacts 87 3.010th pillar: Social impacts 118 3.1

(*) Networket Readness Index measures the capacity, (political, institutional factors) of States to be ready to use it and draw advantage of opportunities offered by ICTs to increase the competitiveness of the economy and the well-being of populations.

1.2. Cameroon’s international ranking in the domain of digital technology

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b) “E-Gov” Development Index *

This index, for which Cameroon has a value of 0.2782 on a scaleof 0 to 1 comprises of three pillars, namely infrastructure, humancapital and online services.

On these pillars, Cameroon has recorded the following values res-pectively: 0.0958 ; 0.5421 ; and 0.1968 on a scale of 0 to 1.

While the situation of human capital is acceptable, that of infra-structure and online services are far less enviable.

Cameroon ranks second in the Central Africa sub-region, behindGabon whose index value is 0.3294. In Africa, Tunisia ranks firstwith a value of 0.5390 and at the global level, the Republic ofKorea ranks first with 0.9462.

(*) EGDI measures the use of ICTs by Government to make available information and services to users. The EGDI is the average of three indices: Online Service Index (OSI), telecommunications infrastructure (Telecommunications Infrastructure Index : TII), Human capital index (Human Capacity Index :HCI)

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Source : United Nations Department Public Administration Country studies - 2014

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c) Global Cybersecurity Index “GCI” *

Pertaining to this indicator, Cameroon ranks 5th in Africa and jointly occupies the15th position globally. This indicator shows that the current level of access to ICTs hasan acceptable security level.

The level of these indicators clearly shows that Cameroon still has a longway to go, in the development of telecommunication infrastructure. The

development of these infrastructure is a prior condition for the improve-ment of the other components of these indicators.

Global Africa Cameroun Average Average

Global Cybersecurity Index (GCI) 0,4118 0,28 0,16

Legal sub-index 0.7500 0.50 0.31

Technical sub-index 0.5000 0.27 0.13

Organizational sub-index 0.3750 0.28 0.17

Capacity building sub-index 0.5000 0.24 0.11

Cooperation sub-index 0.1250 0.24 0.16

Source: Global Cybersecurity Index & Cyberwellness Profiles Report - April 2015 Source: ITU (GCI Interactive Comparison Tool)

(*) GCI measures the development level of each country in the field of cybersecurity. It presents the commitment/state of readiness of the country in terms of cybersecurity.

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DIAGNOSITIC ANALYSIS



2. Diagnositic Analysis

The diagnostic analysis of the inventory of fixtures and the diagnos-tic analysis of the strategy paper for the development of telecom-munications amended in 2015 helped to identify the following mainproblems, which are hampering the development of the digital eco-nomy in Cameroon. These problems are classified into three cate-gories, namely those hampering services offer, those that preventthe boosting of demand and finally those relating to good gover-nance, regulation and training.

From the supply perspective

- Lack of a Master Plan for the development of broadband infra-structure;

- The poor development of broadband infrastructure;

- Insufficient infrastructure in terms of quality and quantity;

- Poor coverage of 3G and 4G networks;

- The monopolistic structure of the national and international band-width market and the non-regulation of market segments, resul-ting in high retail prices;

- Poor transformation of sectors of activity, due to a poor availabilityof ICT solutions;

- Absence of a local industry for the development of digitalcontents;

- Research and development not sufficiently regulated.

On the demand side

- Poor digital transformation of the society;

- Very poor rate of highspeed Internet access in households;

- Very poor rate of highspeed Internet access in companies;

- Poor culture of ICT usage;

- Retail prices still remain high;

- Poor dematerialisation of public services;

- Poor availability of online services.

From the good governance and training perspective

- The framework of confidence in digital economy not sufficientlyadapted.

- The inappropriateness of the current regulatory framework for thedevelopment of digital economy and the still uncompleted publi-cation of implementation instruments to make the legal and re-gulatory framework more adapted;

- The inappropriateness of the institutional framework for the de-velopment of the digital economy.

- Poor regulation for support in view of the development of the di-gital economy.

- Inappropriateness of training in comparison with employmentneeds in the domain;

- Appropriate financial resources.

STAKES AND OPPORTUNITIES OF DIGITAL ECONOMY



STAKES ANDOPPORTUNITIES

At the level of human and economic development

The major challenge of Cameroon’s evolution towards a digitaleconomy is to create added-value in order to improve the stan-dard of living and the social well-being of Cameroonians.

The efficient use of Information and Communication technolo-gies, in all domains of economic and social life is a priority toguarantee sustainable economic development for Cameroon.

Telecommunications represent one of the most important sectorsof Cameroon’s economy, with a GDP contribution of About 5%,representing a turnover of over 538 billion CFA F in 2014 foroperators holding a concession for public services only*.

The cumulated volume of investments by concession-holding ope-rators is estimated at close to 1 387.17 billion CFAF between June1998 and December 2013. Since 2010, investments by conces-

sion operators stood at over 100 billion CFA F per annum, repre-senting close to 6% of the total volume of annual investments inCameroon. To this figure, we should add investments carried outby other service providers in the sector, not submitted to theconcession scheme.

As regards improving the productivity of companies

- the ability of companies to collect, produce and manage in-formation has become a vital driver of economic growth,productivity, competitiveness and innovation;

- the ICT penetration rate in companies and especially inSMEs, and their widespread and effective use, play a vitalrole regarding the development of a knowledge economyand the capacity of companies to generate greater added-

Source : MINPOSTEL

Source : MINPOSTEL

(*) Camtel, Orange, MTN, Nexttel.


STAKES ANDOPPORTUNITIES

value and new sources of employment. However, in Came-roon, the economic fabric is mostly made up of SMEs, whichhave little access to this information society.

It is therefore urgent to:

- meet the requirements of the industry in terms of quality, costand deadlines for the provision of ICT services;

- develop new processes for the creation of jobs in the digitalecosystem, notably via appropriate training modules in alltraining dimensions (top-down, horizontal and online).

Regarding Access to Knowledge: The Main Challenge for theCitizen

- ICTs make communication easy and facilitate access to in-formation and knowledge. In addition to enabling easy ac-cess to information, they provide citizens with subsantialtime-savings notably through the availability of distance ser-vices

- In this context, after the advancements recorded in terms ofequiping citizens with mobile phones, the next stage willconsist in fast-tracking the process of generalising the use ofthe Internet in households and encouraging citizens to rapidlyadopt new technologies in their day-to-day lives.

Reseach, Development and Innovation

The challenge is to create even greater proximity between resear-chers in the academic and business worlds, to enable greaterfocus on concrete and innovative projects supported by indus-trialists and striking a more appropriate balance between funda-mental research and applied research geared towards marketingobjectives.

Regarding the Setting Up of a Local ICT Industry

Whether we are talking about contents or infrastructure, the de-velopment of a local ICT industry remains a major challenge forCameroon. Its implementation will constitute a major source ofgrowth and employment.

Challenges for government institutions: improving effectivenessand reducing costs

Implementing e-Government by means of a simplified and au-tomated processing of information, will enable the public sectorto make substantial gains in terms of efficiency and effectiveness.

STRATEGIC PLAN FOR A DIGITALCAMEROON BY 2020:STRATEGIC CHOICES



STRATEGIC PLAN FORA DIGITAL CAMEROON

V I S I O N :

“To Turn Cameroon into a digital country by 2020’’



The strategic plan for the development of the digital economyis anchored on the Cameroon Vision 2035, the GESP, the te-lecommunications and ICTs development strategy, validatedin 2005 and amended in 2015. The later aims to “turn Ca-meroon into a digital country”.

This strategic plan revolves around eight axes developedaround the three major dimensions of the digital economy,namely infrastructure, the new economy and the transforma-tion of the other sectors of activity through ICTs as well as as-pects relating to supply, demand and governance.

The development of services supply in the digital economy isdealt with under the following areas:

- Developing broadband infrastructure; - Raising the production and supply of digital contents - Developing a local digital industry and encouraging re-search and innovation.

Regarding actions envisaged to boost demand, they are out-lined in the following axes:

- Ensuring the digital transformation of government institu-tions and businesses;

- Promoting digital culture by generalising the use of ICTsin the society.

Aspects pertaining to governance and regulation in the deve-lopment of the digital economy are, on their part, outlined inthe following axes:

- Enhancing digital confidence; - Promoting human capital development and leadership inthe digital economy;

- Improving governance and institutional support .



STRATEGIC AREAS

1. Developing broadband infrastructure;

2. Raising the production and offer of digital contents;

3 Ensuring the digital transformation of government institutions and companies;

4. Promoting digital culture by generalising the use of ICTs in the society;

5. Enhancing digital confidence;

6. Developing a local digital industry and encouraging research and innovation;

7. Promoting human capital development and leadership in digital technology;

8. Improving on governance and institutional support.

I n d i c a t o r s

ECONOMIC DEVELOPMENT

Contribution of digital contents to GDP*

Number of jobs created in the area of digital technology

Average annual contribution of the sector as taxes and duties

SOCIAL DEVELOPMENT

% of households with Internet Access

% of highspeed Internet accessin major companies

% population with access to fixed broadband Internet in households (at least 2 Mb)

% population with access to mobile broadband

Rural population serviced via community access points

Average monthly cost of Internet (CFAF)

INTERNATIONAL RANKING

E-Government Development Index (EGDI)

Networked Readiness Index “NRI”

Global Cybersecurity Index (GCI)

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NUMERICAL TARGETS BY 2020



3.0

0.4118

ND

6%

10 000

5%

2 0 1 6 2 0 2 0

0.2782

23 000

47 000

4%

ND

136 M CFAF

4.50

0.65

65%

20%

50 000

10%

0.50

10 000

10 000

10%

95%

300 M CFAF

Get to

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Strategic Area 1 : DEVELOPING BROADBAND INFRASTRUCTURE



Strategic Objective 1: Generalising access to broadband services for ci-tizens, businesses and households .

Specific Objectives:- raise the fixed teledensity to 45% by 2020; - raise the mobile teledensity to 95% by 2020; - raise broadband penetration rates to 20% - raise Internet penetration rate for households to 20% by 2020 - reduce the cost of access to broadband services below 5% of theaverage monthly income of a citizen by 2020;

- raise Internet penetration rate from 11% in 2016 to 50% by 2020 - raise the international bandwidth per user to 2MB/s.

Actions/initiatives- Interconnect all divisional headquarters to the national optic fiberbackbone by 2018;

- Interconnect all sub-divisional headquarters to the national opticfiber backbone by 2020;

- Build the landing points of the ACE and CBSC submarine cables,activate them and make them operational;

- Equip Cameroon with a satellite infrastructure; - Encourage private investment in transport and access infrastructure; - Promote access technology at the lowest cost;

- Develop cable access networks into FTTX technology networks; - Optimise the operation landing points of landing submarine cables; - Ensure the interconnection of government institutions to highspeedInternet;

- Ensure the interconnection of all high schools to highspeed Internet; - Pursue the interconnection of all post offices to highspeed Internet; - Ensure the interconnection of all postal contact points to highspeedInternet;

- Ensure the interconnection of all MCTs to highspeed Internet; - Ensure free access to national contents in public spaces; - Encourage infrastructure sharing; - Ensure the coordinated implementation of transport infrastructure; - Ensure the migration of networks from Internet protocol Version 4 toVersion 6 (IPv4/IPv6);

- Ensure that prices are geared towards cost-effectiveness;

SUMMARY

Put in place a genuine policy for digital development in Cameroon,based on the quality of its infrastructure, by guaranteeing highs-peed internet access across the national territory and very highs-peed in some priority areas, in a bid to develop the digital intensityof companies and citizens, and finally, improve connectivity withcountries of the Central African Sub-region.

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Strategic Area 1 : DEVELOPING BROADBAND INFRASTRUCTURE



- Turn MCTs into genuine platforms of exchange; - Integrate in all road and railway construction projects, the layingdown of pipelines for transport networks;

- Integrate in contracts for creating access roads in new or existingneighbourhoods, and the construction of low-cost houses, the layingdown of pipelines for the internal access and distribution networksin houses.

- Draw up, in collaboration with decentralised local communities, theblueprints for digital development;

- Extend the construction of 3G/4G mobile access networks; - Construct data centers for government institutions and companiesand promote Cloud technology and the rational management ofmetadata (Big Data);

- Ensure that infrastructure development is done in compliance withapplicable standards;

- Install Wi-Fi everywhere in public spaces in major cities.

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Strategic Area 2: RAISING THE PRODUCTION AND OFFER OF DIGITAL CONTENTS



Strategic Objective: Have attractive contents developed and hosted atthe local level

Specific Objectives:- develop national digital contents and enhance the visibility of Ca-meroon through the .cm;

- host at the local level 70% of national contents; - make Cameroon more visible via the Internet; - create an enabling environment for the development of localcontents.

Actions/initiatives- Make the government web portal functional; - Digitalise and disseminate the tourist and cultural heritage of Ca-meroon;

- Promote the development of contents of e-applications in all sectorsof activity, notably health, tourism, education, transport and agricul-ture;

- Award prizes annually to the best applications in relevant sectors ofactivity (health, education, agriculture);

- Establish and make freely available the digital map of Cameroon,in order to promote the development of applications for servicesusing the geographic information system

- Digitalise national archives and publish them online; - Promote the setting up of local platforms for e-commerce (books,music, movies, etc);

- Promote the development of online playful activities (games, leisure,etc.);

- Promote the .cm domain name; - Develop contents in national languages especially in the area ofeducation;

- Promote gender mainstreaming in the development of contents;- Encourage the development of pedagogical contents online; - Put in place a service offer for VoIP multi-channel interconnection(voice, SMS, USSD) by concession operators for alternative SVA mo-bile access operators.

SUMMARY

Develop and structure the ICT sector and ecosystem to tap the op-portunities and increase the added-value of the digital economy forthe benefit of Cameroon.

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Strategic Area 3 : ENSURING THE DIGITAL TRANSFORMATION OF GOVERNMENT INSTITUTIONS AND COMPANIES



Strategic Objective: Fast-pace the digital transformation of government ins-titutions and companies to increase their efficiency, competitiveness and pro-ductivity.

Specific Objectives:- Raise the e-Gov Development Index from 0.2782 to 0.50 by 2020; - make 100% of administrative forms available online; - Raise the NRI Index to 4.5 by 2020; - Cause the online services index developed by the United Nations tojump from 0.1524 to 0.4 by 2020;

- Cause the e-participation index developed by the United Nations tojump from 0.1571 to 0.3000 by 2020.

Actions/initiatives- Put in place a governmental Intranet; - Put in place a web portal that grants access to all public services; - Put in place a robust mailing system for government institutions(@x.gov.cm);

- Dematerialise administrative procedures; - Develop and promote digital technology in the administration; - Implement, by 2018, the following key projects :

•Online files for responding to calls to tender;•declaration of social contributions for workers with NSIF;

•online declaration and payment of taxes; • customs declarations; •dematerialisation of import and export procedures; •Civil status and information system of local communities; • platform for e-schooling/registration; • electronic visa.

- Implement, by 2020, all e-gov services and projects; - Facilitate online payments; - Develop universal marketplaces; - Develop and promote tourism; - Develop and promote e-Retail and e-Logistics; - Develop and promote health; - Develop and promote online postal services - Raise awareness in companies as to the importance of the impact ofthe transition towards digital technology;

SUMMARY This axis deals with actions to be carried out to ensure that the digi-tal revolution transforms the traditional sectors of activity and helpscompanies and structures to also offer their services in a virtualmanner (thanks to broadband telecommunication infrastructureand the Internet), in order to increase the number of users as wellas the added-value pertaining to their activities.

31

Strategic Area 3 : ENSURING THE DIGITAL TRANSFORMATION OF GOVERNMENT INSTITUTIONS AND COMPANIES



- Develop, for each sector, a self-diagnostic tool adapted to the specifi-cities of the sector in order to help companies assess their level of ma-turity towards digital transition and identify the opportunities with thegreatest benefits all along their value chains;

- Accompany the digital transition with the help of certified coaching ins-titutions

- Grant authorisations to training centers for technological coaching; - Encourage groupings of companies to activate digital technology (dis-semination of digital best practices in the sector, pooling cross-sectionalICT needs, Open Source Vision, Cloud, etc.);

- Promote exchanges and the sharing of success stories about digitaltransformation by, and for all Cameroonian companies thanks to mee-tings;

- Put in place a pooled resource center equiped with studies, recommen-dations on digital transition and facilitate their dissemniation;

- Carry out ICT impact studies in all production sectors; - Put in place a platform of remote presence in the Cameroonian admi-nistration;

- Promote the setting up of local platforms for e-commerce (books,music, movies, etc);

- Make digital transactions between government services and companiescompulsory;

- Pursue the training in ICT tools in all government services; - Ensuring the availability and implementation of the ICT blueprint by allgovernment institutions.

32

Strategic Area 4: PROMOTING DIGITAL CULTURE BY GENERALISING THE USE OF ICTS IN THE SOCIETY



Strategic Objective: Improve the standard of living of citizens through abetter use of digital technology

Specific Objectives: - raise by 5%, the penetration rate of 2MB Internet for households by2020;

- raise the highspeed Internet penetration rate of companies with atleast five employees to 50% by 2020;

- raise the number of marketing websites to reach 20%; - move from 6% of households with Internet Access; - move to 95% the percentage of big companies with highspeed In-ternet access;

- increase from 4% to 10%, the rate of populations with fixed highs-peed access in households (at least 2 MB/s);

- increase to 65% the rate of populations with mobile broadband ac-cess;

- reduce the number of rural populations serviced via a communityaccess point from 47 000 to 10 000,;

- reduce from 23 000 to 10 000 CFAF, the average annual cost ofdigital services per user.

Actions/initiatives:

- Put in place incentives and promote access to, and use of, digitaltechnology by the citizen;

- Put in place incentives and promote access to, and use of, digitaltechnology by the citizen;

- Facilitate the acquisition of terminal and access equipment for cer-tain categories of the population (teachers, students, researchers,community centers, etc.);

- Develop compulsory public e-services for the citizens; - Develop digital competences and uses within government institutions - Encourage legal entities to use transactional services;- Ensure free access to national contents in public spaces;- Promote service cost reductions; - Promote online trade;- Provide the user with secure access to online services;- Put in place a national mailing system “.cm”.

SUMMARY

The digital revolution will only make sense if the entire societyadopts ICTs as a way of life. As such, the advent of the digital eco-nomy in Cameroon will unfailingly entail the generalisation of theuse of ICTs by private individuals, government institutions and com-panies.

33

Strategic Area 5: ENHANCING DIGITAL CONFIDENCE



Strategic Objective: Put in place favorable conditions to enhance trust in thedigital economy

Specific Objectives:- Raise the Global Cybersecurity Index (GCI) from 0.41 to 0.65; - secure 100% of governmental applications; - secure all websites of public institutions; - raise the number of secondary certifying authorities from 0 to 10; - raise the number of authorised security auditors from 7 to 50; - sign two conventions of mutual recognition in the domain of electroniccertification;

- organize awareness-raising campaigns (weekly radio/TV shows, dailyadverts, flyers, regular postings, SMS mailing and social networks suchas Facebook, Twitter, etc.);

- enhance the material implementation of the national CIRTY and raisethe number of CIRTs per sector of activity from 0 to 5 (banks, industries,education, health, defence);

- secure all national vital information infrastructure.

Actions/initiatives:- Encourage R & D and innovation in the domain of electronic security;- Put in place a PKI developed by national expertise in order to have amastery of this technology and promote trade and electronic transac-tions;

- Finalise and monitor the implementation of the national network secu-

rity and information systems policy; - Develop procedures and standards for securing electronic communi-cation networks;

- Carry out an inventory of fixtures and a diagnosis of applications anddatabases emanating from public administrations and institutions;

- Disseminate guides on best practices in the area of electronic security;- Enhance and coordinate awareness-raising initiatives;

- Enhance international cooperation in the area of cybersecurity and thefight against cybercrime and cyberterrorism;

- Encourage public-private partnerships in view of securing key infrastruc-ture;

- Ensure adequate protection of the personal data of citizens; - Enhance awareness-raising as regards the stakes of personal data pro-tection right from an early age

- Encourage organisations to have within them, an official in charge ofcyber security;

SUMMARY

This involves all actions that shall be carried out to build trustamong citizens regarding digital technology. These actions notablyaim at securing Cameroon’s cyberspace.

34




- Ensure the redundancy of the national PKI; - Train magistrates and JPOs and other law enforcement officers on cybersecurity, fighting against cyber crime and cyberterrorism, and encou-rage them to take ownership of relevant instruments in the sector;

- Promote the integration of experts on cybersecurity, fighting againstcyber crime and cyberterrorism in the traditional security corps;

- Enhance the surveillance of the national cyberspace in order to mini-mise the number of cyber-related incidents;

- Develop a secure architecture for website development and make avai-lable the use of SSL certificates;

- Put in place entry and exit traffic checkpoints at the landing points ofsubmarine cables.

35

Strategic Area 6: DEVELOPING A LOCAL DIGITAL INDUSTRY AND ENCOURAGING RESEARCH AND INNOVATION



Strategic Objective: Develop at the national level, digital goods and servicesproduced locally

Specific Objectives:- raise to 50% the rate of computers and other ICT equipment commer-cialised in Cameroon, emanating from local industries

- reduce by 50% imports in ICT goods and services; - mulitply by 50 the number of research and development programmesin ICTs conducted by universities in partnership with companies

- accompany the creation of at least 20 start-ups per year in the digitalindustry;

- set up a technological park for the digital economy; - set up 8 digital studies and research institutes within universities; - set up two Innovation Centres in the domain of digital technology.

Actions/initiatives:- Give priority to locally-produced ICT goods and services as regardspublic purchase orders;

- Set up digital studies and research institutes in all State universities; - Enhance broadband connection in universities and set up digital labo-ratories;

- Create a framework/platform of exchange between the governmentand groupings of companies for the development of digital economy;

- Foster the establishment of foreign companies/investors within national

technological hubs; - Label and award prizes annually to the best ICT products in each sectorof activity;

- Organise annual ICT fairs and fora; - Create an enabling environment for the development of digital eco-nomy;

- Promote the culture of digital innovation; - Stimulate innovation within the public administration, universities andhigher institutions of learning, research centers and companies;

- Encourage the setting up of R&D centers in the domain of electronicsafety (raise the number to 5 in 2020);

- Introduce mechanisms for funding public and private innovation initia-tives;

- Encourage and foster the access of SMEs and start-ups to publiccontracts, especially by totally or partially reserving such contracts tothem;

SUMMARY

This axis focuses on adapting the governance of the industrial sec-tor to the challenges of digital technology, encouraging the deve-lopment of local digital companies, developing poles of excellencein terms of innovation in the digital industry.

36




- Use the public purchase order as a lever to support the innovation ca-pacities of companies and to develop new technological products;

- Envisage taxation or regulatory measures to support start-ups in certainsectors with high growth potentials;

- Put in place a venture capital fund for the funding of start-ups; - Put in place a strategy for technological transfer between companiesand research and innovation centres;

- Put in place industrial free zones for the production of digital equipment; - Support for the establishment of assembly/manufacturing industries fordigital terminals and equipment;

- Support for the setting up of a local industry for the development of ap-plications “made in Cameroon”;

- Setting up digital industry incubators; - Setting up clusters; - Setting up a centre for processing electrical and electronic waste pro-ducts

- Setting up a national network of R & D institutes operating in the digitalsector;

- Setting up offices for the management of intellectual property and tech-nological transfer within innovation centres;

- Develop interfaces for companies and start-ups to boost digital eco-systems;

- Put in place a platform for referencing digital SMEs intended for publicbuyers;

- Encourage the setting up of laboratories for manufacturing digital pro-ducts (fab labs).

37

Strategic Area 7 : PROMOTING HUMAN CAPRIAL DEVELOPMENT AND LEADERSHIP IN DIGITAL TECHNOLOGY



Strategic Objective: Ensure the availability both in terms of quality andquantity, of human competences likely to meet the needs of the digitaleconomy.

Specific Objectives:- ensure the connectivity of national education and training institutions(e-accessibility);

- develop online educational services (e-learning); - develop poles of excellence; - provide training and capacities building to meet the needs of the di-gital economy.

Actions/initiatives:- Train 2 000 ICT engineers between 2016 and 2020; - Raise the percentage of universities and higher institutions of learninghaving established a PPP in digital economy to 10%;

- Increase by 50% the number secondary schools equiped with mul-timedia labs with highspeed Internet;

- Raise by 100% the number of student engineers equiped with lap-tops and private highspeed Internet connection;

- Connect 30% of basic education institutions to highspeed Internetby setting up multimedia centres

- Ensure that training programmes in the digital industry are free of

charge; - Exempt from taxes any ICT equipment purchase by students, aca-demic institutions and universities;

- Recruit specialists in network and information systems security andin digital investigations (1 000 by 2020);

- Encourage certifying training and capacities building programmesfor the staff of public administrations in the area of ICTs and elec-tronic safety;

- Encourage the integration of digital security in school curricula atall levels, from primary through univerisity (increase by 50% the num-ber of training schools by 2020);

- Build capacities in the field of digital security; - Adapt training programs with niches of jobs witnessing a shortageof labor as well as those of the future as identified by the actors of

SUMMARY

Digital illiteracy is a major hindrance to the advent of the informa-tion society. In this regard, building the capacities of human re-sources becomes a priority, to turn Cameroon into a digital countryby 2020.

38

Strategic Area 7 : PROMOTING HUMAN CAPRIAL DEVELOPMENT AND LEADERSHIP IN DIGITAL TECHNOLOGY



the sector - Set up a network of poles of excellence in digital engineering - Implement training programs during the digital transition of trades - Build and equip regional centres of apprenticeship and training inICTs;

- Generalise the institution of IT programmes in schools; - Provide support for the development of female competences in thearea of digital engineering;

- Provide students undergoing training, with qualifying courses thatlead to the award of a certificate;

- Set up pilot e-Employment Centers in Regional Headquarters - Extend the Youth Entrepreneurship Information Centers (CIIEJ); - Include the computer network in the tender file in view of theconstruction of training centers;

- Accelerate the development and use digital simulation - Support technical and scientific branches adopted by women; - Generalise the institution of IT programmes in schools;- Increase the professionalisation of teachings by concluding agree-ments between universities and schools as well as with the publishersof such certifications (CISCO, Microsoft, Oracle, etc.);

- Enhance the training of engineers and other similar trainings as wellas the vocational training of senior technicians in the field of ICTs

- Develop training programmes on digital humanities; - Rely on the Cameroonian Diaspora to support young entrepreneursin the digital sector, through online training and mentoring.

39

Strategic Area 8 : IMPROVING ON GOVERNANCE AND INSTITUTIONAL SUPPORT



Strategic Objective: Create a conducive environment for the develop-ment of digital industry for economic development.

Specific Objectives:- Improve the legislative and regulatory framework to adapt it to theevolution of the digital economy;

- Reorganise the institutional framework to better adapt it to the de-velopment of the digital economy;

- Provide financial support for the development of the digital industry.

Actions/initiatives:- Adapt the legislative framework to place local communities at thecenter of infrastructure development programmes in their localities;

- Regulate the compulsory pre-cabling of new buildings with opticfiber cables;

- Take into consideration contracts for the development of urban roadsand the construction of low-cost houses, pipelines for optic fiber ac-cess networks and internal distribution in the houses;

- Adapt the legislation governing cyber security and cyber crime, cy-berterrorism, electronic trade and intellectual property, in order totake into account the requirements of the digital economy;

- Develop an enabling tax and customs scheme for the developmentof the digital economy;

- Draft a legal instrument on the protection of personal data; - Develop a national legal framework governing funding by capitalventure funds;

- Take incentive, regulatory and fiscal measures for any investment indigital research and innovation;

- Draft a law on online access to administrative documents releasedby public institutions;

- Adapt the law on public private partnership to the digital domain - Adapt the law on the electronic transfer of funds; - Draft a law to govern online payments; - Set up a national infrastructure and transport company operating inthe electronic communication sector;

- set up a body in charge of coordinating public infrastructure works,which brings together the various government services (public works,transport, telecommunications, broadcasting, energy, water, urbandevelopment, etc.);

- Put in place a national observatory and regional observatories to

SUMMARY

Implementing cross-sectional activities such as auditing the legaland regulaory framework in view of adapting it to the digital eco-nomy, mobilising the necessary financial resources for the imple-mentation of all the projects identified, are some of the factors thatare indispensible for the emergence of an information society inCameroon.

40

Strategic Area 8 : IMPROVING ON GOVERNANCE AND INSTITUTIONAL SUPPORT



oversee electronic trade services; - Create a framework for consultation for multi-sector regulators tocoordinate infrastructure sharing and encourage infrastructure sha-ring between the various sectors;

- Put in place a consultative framework for ordering and executingparties as well as organisations responsible for funding the digitaleconomy;

- Put in place a common platform for the identification of subscribersto electronic trade networks;

- Put in place security watch centres/laboratories; - Put in place a strategic watch organisation, for the development ofthe digital industry;

- Set up a National ISRC Code Agency (International Standard Recor-ding Code);

- Develop the national cyber security strategy and the master plan forsecuring electronic trade networks;

- Subsidise projects to equip teachers with computers and Internetconnections;

- Subsidise the equipment of secondary school and university studentswith portable computers and Internet connections;

- set up a competitive public-private fund for R & D in the digital in-dustry;

- Set up a venture capital fund for financing start-ups - Reduce the cost of access to highspeed Internet in higher institutionsof learning;

- Encourage companies to use locally-produced software; - develop a framework for securing electronic platforms of exchangewhile ensuring the observance of security standards and levels inforce;

- review the laws governing electronic communication, electronictrade, intellectual property, cyber security, cyber crime and cyberter-

rorism in Cameroon, while involving all stakeholders; - Foster the establishment of foreign companies/investors within na-tional technological hubs;

- Introduce mechanisms for funding public and private innovation ini-tiatives;

- Envisage taxation or regulatory measures to support start-ups insome sectors with high growth potentials;

- Develop a specific taxation scheme for innovative digital compa-nies;

- Develop a regulatory framework relating to the establishment andmanagement of digital companies;

- Develop procedures for coordinating financial partnerships;- Encourage the development of accessible distance learning pro-grammes via the Internet;

- Raise awareness among senior officials of companies regarding theuse of social networks;

- Carry out a legal and regulatory audit of the legal framework;- Carry out an audit and evaluation of programmes and projects inthe sector;

- Regulate the activities of ICT service providers (application develo-pers, suppliers of consumables, etc.) and define a benchmark forquality assurance and certification of products released by compa-nies.

PRIORITY ACTION PLAN OF THE DIGITAL ECONOMY IN CAMEROON


42

Strategic Area 1: DEVELOPING BROADBAND INFRASTRUCTURE


PRIORITY ACTION PLAN

Strategic Objective: Generalising access to broadband services for citizens, businesses and households

Development of a Master Planfor the development ofbroadband infrastructure

Construction of sections oftransnational connection linestowards Nigeria, CAR, Gabon,Equatorial Guinea, Congo andChad

Construction of urban optic loops

Construction of broadbandaccess networks

Extension of the national opticfibre backbone

Provision of broadband access touniversities, university institutesof technology, high schools andcolleges, community structures,digital access points, hospitals,libraries, post offices, etc.

Ensure the harmoniousdevelopment ofbroadband infrastructureat the national level

Increase the sub-regionalconnectivity of Cameroonand contribute to sub-regional integration inthe field of ICTs

Improve the quality ofservices provided bytelecommunications andICT operators

Increase the access ofpopulations tobroadband services

Increase the nationaloptic fibre coverage

Intensify the use of ICTs

Plan available

Number ofinterconnection linesestablished

Number of urbanoptic loopsconstructed andoperational

Rate of access tobroadband services

Number of Kms ofoptic fibre laid down

Number ofstructures withbroadband access

DESCRIPTIONOF PROJECTS OBJECTIVES INDICATORS

2016

2016

2016

2016

2016

2016

0

4

4

4%

8 323

2016

2017

2020

2020

2020

2020

1

8

59

50%

20 000

TSF, FINEX

FINEX

TSF,OPERATORS

FINEX, TSF

FINEX, TSF, PIB

98 000 000

13 943 308 813

AD

125 000 000 000

AD

BUDGETARYALLOCATION

1

1

2

1

1

PRIORITYLEVEL

FUNDING/REMARKS

MINPOSTEL,CAB

CAB

MINPOSTEL,OPERATORS

MINPOSTEL,CAMTEL

STAKEHOLDERSBASELINE VALUEYear Value

TARGET VALUEYear Value

43




High speed connection ofdevolved services of publicadministrations

Construction of two landingpoints of ACE and CBCSsubmarine cables

Setting up two Internet ExchangePoints (IXPs) in Yaounde andDouala;

Upgrading of the data centre ofthe E-post infrastructure

Construction of a back up

Construction of public wifihotspots

Mobile network coverage ofrural, land-locked and borderareas

Setting up of a platform formanaging the portability ofnumbers

Construction of two new state-of-the-art data centres

Intensify the use of ICTsin public administrations

Improve Cameroon’sInternationalConnectivity

Improve access to andreduce the cost ofInternet in Cameroon

Optimise the capacitiesof the data centre

Ensure the redundancy ofthe data centre

Increase universalaccess to the Internet

Narrow the digital dividebetween urban and ruralareas

Increase competitionamong operators

Optmise IS investmentcosts

Number of sites ofdevolved servicesinterconnected

Number of landingpoints operational

Number of IXPsoperational

Level of data centreupgraded

Back up constructed

Number of websiteswith wifi hotspots

Number of areascovered

An operationalplatform

Data centresconstructed

DÉSIGNATION DES PROJETS OBJECTIFS INDICATEURS

2016

2016

2016

2016

2016

2016

2016

2016

2016

126

3

0

Level 3

0

0

5

0

0

2017

2018

2017

2020

2018

2020

2020

2017

2018

100% ofsites inter-connected

5

2

Level 1

1

100

55

1

2

TSFPIB

FINEX, TSF

TSF

ESF

TSF

TSF,OPERATORS

TSF

OPERATORS

TSF

1 657 000 000

236 151 807 400

1 417 000 000

200 000 000

191 750 000

12 000 000 000

20 409 717 120

1 500 000 000

42 000 000 000

DOTATIONSBUDGÉTAIRES

1

2

1

2

2

3

1

1

1

PRIORITÉFINANCEMENT/OBSERVATIONS

MINPOSTEL

MINPOSTEL,CAMTEL,ORANGE

NAICT

MINPOSTEL,CAMPOST

MINPOSTEL,CAMTEL,CAMPOST

MINPOSTEL,OPERATORS

MINPOSTEL

TBR, CAMTEL,ORANGE, MTN,

NEXTTEL

MINPOSTEL,CAMTEL,

PARTIESPRÉNANTES

VALEUR DE RÉFÉRENCEAnnée Valeur

VALEUR CIBLEAnnée Valeur

44




Construction of public digitalspaces in villages

Connection of pilot schools of thePAQUEB and PASZEP project tothe Internet

Increase Internet accessin universities

Enable exchanges betweenthe 91 multimedia centresin pilot schools

Number of digitalspaces constructed

Number of pilotschools connectedto the Internet


2016

2016

ND

ND

2020

2020 91

TSF/Transformation of MCTs

AD

910 000 000


3

2


MINPOSTEL,COMMUNITIES

MINEDUB

PARTIESPRÉNANTES



45




Strategic Objective: Have attractive contents developed and hosted at the local level

Setting up of a national digitallibrary

Setting up an online mailingsystem for the administration

Organization of national fora andcontests on innovativeapplications and contents andaccompany laureates

Preparation and dissemination ofCameroon’s digital map

Setting up platforms of exchangefor developers of contents andapplications

Provision of cloud and big dataservices

Make the government web portaloperational and reference it

Increase access to onlinedocumentation

Promoting the use of the.cm in the administration

Promote thedevelopment of localapplications andcontents

Facilitate thedevelopment of localapplications based ongeographic informationsystems

Increase thedevelopment of localapplications andcontents

Make the web portaloperational

National digitallibrary createdonline

Percentage ofofficial addresseswith .cm in theadministration

Number of innovativeapplications andcontents resulting fromfora and contests

Digital map ofCameroon available

Volume of localcontents

Volume of big dataNumber of clouds

An operational webportal


2016

2016

2016

2016

2016

2016

2016

0

10%

ND

0

ND

0

0

2020

2020

2020

2020

2020

2020

2020

1

100%

50

1

2

1

1

PIB, TSF

PIB

PIBTSF

TSF, PIBPrior to the datacentre

PIB

3 100 000 000

100 000 000

1 200 000 000

AD

AD

AD

PM


1

1

1

2

2

2

1


MINAC,MINPOSTEL

MINPOSTEL

MINPOSTEL,NAICT ,TRB

MINPOSTEL,MINREX,INC

MINPOSTEL,NAICT

MINPOSTEL,NAICT

SPM,MINPOSTELNAICT

PARTIESPRÉNANTES



46




Development of a Camerooniansearch engine

Digitalisation and onlinepublication of national archives

Promote the development ofplayful activities (video games,gambling, leisure…) online

Promoting the .cm

Archiving and dissemination ofpedagogical contents

Digitalisation of pedagogical andacademic resources

Development of MOOCs –Massive Open Online Courses

Promote the localInternet economy

Make national archivesavailable online

Have attractive onlinegames for the nationalcommunity and beyond

Generalise the use of the.cm

Preserve anddisseminate pedagogicalcontents online

Make school, universityand research librariesavailable online

Promote the productionof MOOCs

Local search engineoperational

National archivesaccessible online

Several gamesoperational online

Number of domainnames created

Number of trainingprogrammes chosen

Number ofpedagogicalresources put online

Number of MOOCsavailable


2016

2016

2016

2016

2016

2016

2016

0

ND

ND

ND

ND

0

0

2020

2020

2020

2020

2020

2020

2020

1

1

100

1000 000

?

100

PIB (studies)

PIB (studies)

Private, PIB

AD

50 000 000

PM

AD

AD

AD

AD


3

2

2

1

3

3


MINPOSTEL,NAICT

MINAC

MINATD/MINTOUL/

Private Sector

MINPOSTEL /NAICT

MINEDUB, MINESECMINESUPMINEFOP

MINEDUB, MINESUP

MINEFOP,

PARTIESPRÉNANTES



47

Strategic Area 3: ENSURING THE DIGITAL TRANSFORMATION OF GOVERNMENT INSTITUTIONS AND COMPANIES



Strategic Objective: Fast-pace the digital transformation of government institutions and companies to increase their efficiency, competiti-veness and productivity

Setting up a government intranet

Drafting of a Master Plan for thedevelopment of informationsystems in public administrations

Dematerlisation of administrativeprocedures (public contracts,external trade, justice, externalrelations, etc.)

Setting up platforms forautomated or online payment forservices provided by governmentservices

Setting up platforms for e-declaration of taxes, other dutiesand social contributions

Setting the single identificationsystem for citizens

Setting up the platform for onlinevisa delivery

Facilitate onlineexchanges betweenadministrations

Ensure coherence in theefficient deployment ofinformation systems inpublic administrations

Enable online access toall administrativeprocedures

Facilitate remote accessto government services

Facilitate remote accessto government services

Facilitate the singleidentification of citizens

Promoting the Cameroondestination byfacilitating online visadeliveries

Intranet operational

Master planavailable

Number ofadministrativeproceduresdematerialised

Number of servicespaid for online

Number of e-declarations andonline payments

System operational

Number of onlinevisas issued


2016

2016

2016

2016

2016

2016

2016

0

0

10

ND

0

0

0

2017

2020

2020

2020

2016

2018

2018

100%

1

100%

100%

50%

50%

50%

PIB

PIB

PIB

PIB

FINEX,PIB (studies)

PIB (studies)

AD

ND

AD

ND

ND

ND

AD


1

1

2

1

1

1

1


SPM,MINPOSTEL,MINFOPRA,

NAICT, CAMTEL

MINFI

MINPOSTEL,All

administrations

MINFI

MINFI

MINATD, BUNECMINPOSTEL

SPM, MINREX,MINATD,DGSN

PARTIESPRÉNANTES



48




Acquisition and installation of aIPBX in government institutions

Setting up an e-commerceplatform through the e-postinfrastructure

Putting all postal services online

Setting up a platform for e-logistics supply

Setting up a platform forautomatic mail sorting

Setting up a telemedicineplatform in Cameroon

Setting an observatory oftransactions between postaloperators

Setting up a system for geo-referenced postal codificationand addressing

Setting up a platform for thedigitalization of tourist andcultural contents

Have communicationtools in governmentservices

Development of e-commerce in Cameroon

Improve the use of postalservices

Support the developmentof e-commerce

Improve the quality ofpostal services

Increase healthcareaccess

Facilitate transactionsbetween postaloperators

Accompany thedevelopment of e-commerce via postaladdressing

Promote Cameroontourism and culture

Number of IPBXinstalled

Number of e-commerce siteshosted by the e-postinfrastructure

Number ofapplications developed

Platform operational



Observatoryoperational

Codification andaddressing systemavailable



2016

2016

2016

2016

2016

2016

2016

2016

2016

0

0

04

0

0

0

0

0

01platform

2020

2018

2020

2018

2020

2018

2020

2018

2018

50

10 siteshosted

10

1

1

1

1

1

500 sitesdigitalised

PIB

PIB ,CAMPOST

PIB ,CAMPOST

PIB ,CAMPOST

PIB ,CAMPOST

PIB ,FINEX

PIB ,CAMPOST

PIB ,CAMPOST

PIB

80 000 000

AD

AD

AD

AD

AD

AD

ND

50 000 000


1

2

1

1

2

1

3

2

1


Alladministrations

MINPOSTELCAMPOST

MINPOSTELCAMPOST

MINPOSTELCAMPOST

MINPOSTELCAMPOST

MINSANTEMINPOSTEL

MINPOSTEL

MINPOSTELCAMPOST

MINTOUL,MINAC,

MIMPMEESA

PARTIESPRÉNANTES



49




Setting up a platform fordistance learning

Creation of a web portal ofeducational resources

Drafting of a master plan for thedevelopment of e-government

Setting up an integrated nationalsystem for hospital management

Setting up an agropastoral portaltargeting rural communities

Setting up a platform for theonline marketing of Cameroonianmovies and music

Dematerialisation of publiccontract award procedures(phases II and III)

Increase training offers

Facilitate online accessto educational resources

Develop on electronicgovernance;

Facilitate themanagement of hospitals

Increase productivity inrural areas

Promote Cameroonianmusic and movies

Enhancing transparency,expediency andefficiency in publiccontracts


Web portaloperational

Master planavailable

System operational

Portal operational

Platform for themarketing ofCameroonian moviesand musicoperational

Number of publiccontracts awardedonline


2016

2016

2016

2016

2016

2016

2016

ND

0

0

0

0

0

0

2020

2020

2016

2018

2017

2020

2019

ND

1

1

1

1

1

100%

FINEX,PIB

PIB

FINEX, PIB

PIB

TSF,PIB,

CAMTEL Budget

PIB,FINEX

FINEX

AD

AD

1 200 000 000

AD

ND

AD

6 121 261 124


2

3

1

2

1

2

1


MINESUP,MINPOSTEL

MINESUP,MINDUB,MINESECMINPOSTEL

SPM,MINPOSTEL,

NAICT

MINPOSTEL,MINSANTE

MINPOSTEL,MINADER,MINEPIA,

MINCOMMERCEMINEPAT,CAMTEL

Institution incharge ofcopyrights /

MINAC/MINPOSTEL/

MINMAP,ARMP

PARTIESPRÉNANTES



50




Dematerialization of consularprocedures (e-visas, etc.)

Network for the interconnectionof central services anddiplomatic missions

Support for the acquisition ofmobile digital and integratedpedagogical tools

Organization of National DigitalEconomy Days (JNEN)

Promote the Cameroondestination

Enable MINREX tocommunicate in a securemanner with diplomaticmissions

Ensure access to digitalpedagogical tools

Bring together, once ayear, experts to come upwith concrete proposalsin view of boostingdigital economy

Number ofprocedures putonline

Number ofdiplomatic missionsconnected with thecentral services

Number ofstructures equiped

Number of JNENsorganised


2016

2016

2016

2016

0

0

ND

01

2020

2020

2018

2020

100%

100%

100

05

PIB,FINEX

PIB, FINEX

State budget

TSF

2 000 000 000

2 000 000 000

ND

200 000 000


1

1

1

1


SPM, MINREX,MINPOSTEL,MINTOUL,

MINFI, MINEPAT,DGSN,

MINREX,MINPOSTEL,MINFI,MINEPAT

MINESECMINESUP

MINPOSTEL

PARTIESPRÉNANTES



51

Strategic Area 4: PROMOTING DIGITAL CULTURE BY GENERALISING THE USE OF ICTS IN THE SOCIETY



Strategic Objective: Improve the standard of living of citizens through a better use of digital technology

Setting up of multimedia centresin high schools, colleges andprimary schools

Support for the development oftraining curricula specific todigital technology

Promoting universal access totelecommunications and ICTservices

Setting up a programme dubbed“one family, one computer” tohelp each family have at leastone computer

Project to equip primary schoolswith “XO”pedagogical computers

Creation of multimedia centres intraining schools

Equip schools with ICTequipment

Prtomote useful trainingprogrammes for digitaldevelopment

Subsidise access for verylow income populations

Increase householdaccess to ICTs

Equip each pilot schoolwith a multimedia roomequipped with 100hundred XO pedagogicalcomputers

Promote the trainingtrainers

Equip schools withICT equipment

Prtomote usefultraining programmesfor digitaldevelopment

Subsidise access forvery low incomepopulations

Increase householdaccess to ICTs

Equip each pilot schoolwith a multimediaroom equipped with100 hundred XOpedagogical computers

Promote the trainingtrainers


2016

2016

2016

2016

2016

2016

200

ND

ND

ND

ND

ND

2020

2020

2020

2020

2020

2020

ND

20%

50%

20%

50%

PIB, TSF, FINEX,Project underway

PIB/TSF(studies)

PIB/TSF

PIB, TSF, FINEX,

IDB

ND

AD

AD

AD

AD

AD


1

1

3

1

2


MINESECMINEDUBMINPOSTEL

MINESUP,MINEFOP

MINPOSTEL,TRB

MINPROFFMINPOSTEL

MINEDUBMINPOSTEL

MINESUPMINEFOPMINESECMINEDUBMINPOSTEL

PARTIESPRÉNANTES



52




Strategic Objective: Put in place favorable conditions to enhance trust in the digital economy

Development of the Nationalcyber security strategy and themaster plan for securingelectronic communications

Current situation and diagnosticsof applications and databases ofpublic entities and institutions

Securing applications anddatabases of organizationsoutside the telecommunicationsector

Securing applications anddatabases of public entities andinstitutions

Define a securityframework for thedevelopment of digitalconfidence in Cameroonand ensure coherence inthe process of securingelectroniccommunication networksand information systems

Have relevant elementsto appraise the level ofsecurity of security ofapplications anddatabases in governmentservices

Protect applications anddata of lendinginstitutions andinsurance companies

Protect applications anddatabases of publicadministrations andinstitutions andtelecommunicationoperators against cybercrimes

Strategy paper andmaster planavailable

Document on thecurrent situation anddiagnosis available

Number ofapplications anddatabases secured

Number ofapplications anddatabases secured


2016

2016

2016

2016

2016

0

0

0

5

ND

2017

2017

2017

2020

2020

1

1

1

150

150

FSE fundingacquired

TSF/ESFPIB

MINPOSTELNAICT

Funding beingsought

Funding borneby organisations

withapplications tobe secured

248 885 000

100 000 000

2 250 000 000

2 250 000 000


1

1

2

1

2


MINPOSTELNAICTTRB

CAMTELTelecom sectoroperators

MINPOSTELPublic institu-

tions

MINPOSTEL,NAICT, publicAdministra-tions/institu-

tions

MINPOSTEL,NAICT, Privateinstitutions out-side the tele-communication

sector

PARTIESPRÉNANTES



53




Organization of awareness-raising, promotion anddissemination campaigns oncyber security

Organization of national fora oncyber security, the fight againstcyber crime and cyberterrorism

Setting up a National Public KeyInfrastructure (PKI) usingdomestic expertise Feasibilitystudies

Upgrading of the PKI donated byKorea

Setting up a redundant PKI

Raise awareness amongthe population on theimportance of cybersecurity

Provide a framework ofexchange and experiencesharing between sectorsof the cyber world

Take ownership ofelectronic transactions atthe national level

Make the existing PKImore operational

Ensure the availability ofthe security service

- Number ofcampaignsorganised - Number of showsbroadcast perchannel- Number / type ofmedium used

- Number of foraorganized and eventreports available- Percentage ofrecommendationsimplemented

Local PKIoperational

Additional modulesand softwareacquired andoperational

Redundant PKIoperational


2016

2016

2016

2016

2016

2016

2016

2016

ND

ND

ND

1

ND

0

0

2020

2020

2020

2020

2020

2020

2020

2020

40

156

télé (10),radio(20),RS (),

site web,

1

100%

1

3

1

MINPOSTEL/MINCOM/ART/

ANTIC/CAMTEL/

sector operatorsAwarenessraising shouldbe continuous

PIB fundingMINPOSTEL

FSE fundingacquiredFeasibilitystudies

Funding beingsought

(implementation)

FSE fundingacquired

Funding to besought

4 000 000 000

500 000 000

1 585 000 000

250 000 000

2 500 000 000


2

2

2

1

1

1

1

1


MINPOSTELMINCOM,NAICT, TRBCAMTELAdministra-

tions/public te-lecom

institutions, pri-vate institutionsoutside the tele-com sector

MINPOSTEL

NAICT

MINPOSTEL

PARTIESPRÉNANTES



54




Identification, localization andauditing of key infrastructure forState information

Securing key infrastructure forState information

Setting up centers /laboratoriesfor security vigilance and thefight against cyber threats

Upgrading of the National CIRT(equipment, software and humanresources)

Setting up five (5) specific CIRTsper sector of activity (Bank,Health, Education, Industry andDefence)

Setting up of a sub-regional CIRT

Carrying out security audits

Have a directory of keyinformationinfrastructure and assesstheir level ofsecurity

Protecting keyinfrastructure againstcyber crime and terroristattacks

Promote research andinnovation in the area ofcyber security

Enhance the fightagainst cyber threats

Enhance technicalmeasures for fightingagainst cyber attacks atthe national level

Enhance sub-regionalsecurity vigilance

Diagnose in view ofenhancing the security ofnational networks andinformation systems

Number of criticalinfrastructureidetified

Rate of criticalinfrastructuresecured

Number of centres /laboratories created

Rate of cyber threats

Rate of availabilityof informationsystems

CIRT set up

Number of securityaudits conducted


2016

2016

2016

2016

2016

2016

2016

ND

ND

1

ND

0

0

69

2020

2020

2020

2020

2020

2020

2020

1

100%

7

< 5%

> 90%

1

> 500

FSE fundingacquired

Funding beingsought

Funding: TSF,ESF, sectoroperators,developmentpartners

(ITU/AfDB/UNDP)

NAICT

Funding beingsought

Funding beingsought before theITU, AfDB, UNDP

Fundingprovided bycompaniesbeing audited

120 000 000

5 000 000 000

5 000 000 000

500 000 000

5 000 000 000

2 000 000 000

2 500 000 000


1

2

2

1

2

2

3


MINPOSTEL

NAICT

MINPOSTELTelecom sectoroperators

NAICT

MINPOSTELNAICT

MINPOSTEL,MINREX, NAICT

NAICTAuthorized audi-

tors

PARTIESPRÉNANTES



55




Setting up a common platformfor the identification ofsubscribers of electroniccommunication networks

Setting up two (2) call centres toassist users

Have a reliable databaseof electroniccommunication networksubscribers

Assist users in the eventof cyber attacks anddisseminate goodpractices regarding theuse of ICTs

Platform available

Call Centresoperational


2016

2016

1

0

2020

2020

1

2

Funding to besought: 590 693008 in 2016 and4 020 000 000 in

2017

Funding beingsought

4 610 693 008

600 000 000


1

1


TRB Telecom sectoroperators

TRBNAICT

PARTIESPRÉNANTES



56




Strategic Objective: Develop at the national level, digital goods and services produced locally

Setting up of a technologicalpark

Setting up of incubators in thedigital sector or platforms forsupporting startups

Setting up industrial free zonesfor the production of digitalequipment

Support for the setting up ofindustries for theassembly/manufacture of digitalterminals and equipment

Support for equipping digitallaboratories in universities andhigher institutes of learning

Support to local R&Dprogrammes

Creating favorableconditions for theestablishment of a localICTs industry

Triggering theemergence of incubatorsin the digital sector

Attracting national andforeign investment in thedigital sector

Encourage the localassembly of ICTequipment and terminals

Encourage research andinnovation in the field ofICTs

Promote innovation inthe field of ICTs

Park created

Number ofincubators created

Number of freezones created

Number of assemblylines created

Number oflaboratoriesequipped/number ofpublications

Number of R&Dprogrammesresulting frompartnershipsbetween R&D bodiesand local companies


2016

2016

2016

2016

2016

2016

0

0

0

0

0

0

2020

2020

2020

2020

2020

2020

1

20

1

1

3

1

FINEX (Study under-way to finetunethe amount)

PIB, FINEX

PIB, FINEX

PIB, FINEX

PIB, FINEX

PIB, FINEX

100 000 000 000

2 000 000 000

3 000 000 000

1 700 000 000

1 000 000 000

AD


1

1

1

2

1

2


MINMIDTMINPOSTELMINRESI

MINPOSTELMINMIDT,MINRESI, MINESUP

MINFI,MINEPAT

MINCOMMERCEMINMIDT

MINMIDTMINPOSTEL

GICAM, CCIMA

MINRESIMINESUPMINMIDT


PARTIESPRÉNANTES



57




Setting up a national network ofR&D institutes in the digitalindustry

Organisation and participation inIT fairs and fora

Organization of contests for thebest IT hardware products

Setting up a centre for theprocessing of waste from electricand electronic equipment

Support to the setting up of alocal industry for applications“made in Cameroon”

Setting up a national Agency ofthe ISRC code (InternationalStandard Recording Code)

Pool research projectsand encouragecollaboration betweenR&D institutes

Promote experiencesharing and partnershipsbetween ICT actors

Encourage creativity inthe ICT domain

Contribute toenvironmental protection

Promote thedevelopment of localapplications

Harness and maximizethe management ofcopyrights andneighbouring rights ofworks of art broadcast inthe digital environment

Number of R&Dprogrammesconducted incollaboration

Number of fairs andfora organised

Number ofinnovative productsregistered

Digital wasteprocessing centreset up

Number of localapplicationsdeveloped

National agency ofthe ISRC code set up


2016

2016

2016

2016

2016

2016

0

0

0

0

0

0

2020

2020

2020

2020

2020

2020

3

4

4

1

20

1

PIB

PIB,TSF

PIB, FINEX, Private

PIB, FINEX, Private

PIB (studies),FINEX,

50 000 000

300 000 000

98 000 000

500 000 000

1 500 000 000


1

2

2

1

1

1



MINPOSTEL

MINEPDEDMINPOSTELMINRESI

MINPMEESA

MINPOSTELMINMIDTMINRESIMINESUP

MINACMINPOSTELMINMIDT

PARTIESPRÉNANTES



58




Setting up of clusters

Promoting excellence in digitalinnovation

Creation of offices for themanagement of intellectualproperty and technologicaltransfer within innovationstructures

Current situation of digital goodsand services produced locally

Have clusters

Encourage excellence indigital innovation

Promote innovationswith appropriatevaluation

Assess the rate of digitalgoods and servicesproduced locally

Number of clusterscreated

Number ofexcellence awardsattributed

Offices for themanagement ofintellectual propertyand technologicaltransfer created

Rate of goods andservices producedlocally clearly defined


2016

2016

2016

2016

0

0

0

0

2020

2020

2020

2020

3

3

3

1

PIB, FINEX, Private

PIB

PIB

300 000 000

50 000 000

200 000 000

30 000 000


1

3

2

1


MINPOSTELMINPMEESAMINCOMMERCE

MINRESIMINESUP


MINMIDTMINRESIMINESUPMINPOSTEL

MINMIDTMINPMEESAMINPOSTEL

PARTIESPRÉNANTES



59

Strategic Area 7: PROMOTING HUMAN CAPRIAL DEVELOPMENT AND LEADERSHIP IN DIGITAL TECHNOLOGY



Strategic Objective: Ensure the availability both in terms of quality and quantity, of human competences likely to meet the needs of thedigital economy

Support to equip and accompanytraining centres in the field ofICTs

Support for building capacities(training) of supervisory staff ofbasic social services

Support for the training oftrainers and refresher courses foradministrative staff

Building the capacities ofmagistrate and JPOs in the areaof cyber security

Equiping teachers withcomputers and subvention forinternet connection

Equiping UTS in ICT trainingequipment

Improve the quality oftraining of qualifiedhuman resources in thefield of ICTs

Facilitate the use of ICTsin the social structuresand government services

Upgrading of trainersand administrative staffin the area of ICTs

Training law enforce-ment officers in investi-gations in the area ofcyber crime

Ensure ICT access forteachers

Put in place conditionsfor ICT training and alsoopen distance learningprogrammes

Number of trainingcentres supported

Percentage of super-visory staff trained

Number of personstrained or retrained

Number of law en-forcement officerstrained per year

Rate of teachersconnected to the In-ternet


2016

2016

2016

2016

2016

2016

0

ND

ND

ND

ND

2020

2020

2020

2020

2020

2020

20%

80%

50%

ND

50%

PIB

State Budget(launching, in 2015,of a programme

with the support ofthe TSF)

ESF, TSF, STATE BUDGET

ESF, STATE BUDGET

STATE BUDGET

STATE BUDGET

AD

AD

130 000 000

AD

AD


1

1

1

2

2


MINESUP,MINEFOP,MINEDUB,MINESEC

MINPOSTEL,MINESUP,ENSPT, ENSP

MINESUP; MINE-SEC; MINEBASE;MINEFOP, MIN-PROFF, MINPOSTEL

MINJUSTICE,MINPOSTEL,ANTIC

MINESUP; MINE-SEC; MINEBASE;MINEFOP, MIN-PROFF, MINPOSTEL

MINPROFF

PARTIESPRÉNANTES



60




Setting up a national cyber-orientation platform

Construction of a digitalscientific library accessible to allusers in the field of highereducation and research

Development of a university offerfor online distance learning,notably to working salary-earners

Youth Empowerment andEmployment Youth Project

Development and update of areferential of digital trades foreasier employability of graduates

Development of public-privatetraining initiatives

Build the capacities ofthe COSUPs of Yaoundeand Douala as well astheir extension in otherregions of Cameroon

Increase researchers’ ac-cess to online informa-tion

Develop distance lear-ning programmes

Construction and equip-ment of Regional ICTeducational and trainingcentres

Update training pro-grammes to meet the ICTsector requirements

Provide students as partof their curriculum, quali-fying training coursesleading to a certificate

Capacities of theCOSUPs of Yaoundeand Douala enhan-ced; number andquality of COSUPscreated

Library constructedand available

Number of distancelearning pro-grammes offered

Number of centresconstructed andequiped

Training programmedeveloped

Number of partner-ships signed


2016

2016

2016

2016

2016

2016

02

0

ND

0

0

ND

2020

2020

2020

2020

2018

2020

10

1

20%

11

01

50%

STATE BUDGET

STATE BUDGET

STATE BUDGET

IndianGovernment

STATE BUDGET, FINEX

STATE BUDGET

AD

AD

AD

AD

AD

AD


2

2

2

2

2

2


MINEFOP

MINESUP

MINESUPMINEFOP¨MINFOPRA

MINEFOP

MINEFOPMINESUPMINPOSTEL

MINESUPMINPOSTELCAMTEL

PARTIESPRÉNANTES



61




Setting up e-Employment Centres

Setting up Integrated Centres forInformation on YouthEntrepreneurship (CIIEJ)

Africa Code Week

Study on the generalisation ofthe PAQUEB Project

Setting up a digital pedagogicalworking environment

Development of a digital-friendlytraining model and developingshort specialisation coursesintended for professionals

Create Pilot e-Employ-ment Centres in RegionalHeadquarters

Extension of CIIEJs

Teach programming tochildren and youths

Carry out a study to as-sess the cost of generali-sing the PAQUEB Project

Crreate pedagogical re-sources accessible on-line or within premises

Development of a digital-friendly training model

Number of e-Em-ployment Centrescreated

Number of Centrescreated

Number of childrenand youths trained

Study Report

Number of pedago-gical resources avai-lable in a DigitalWorking Environ-ment

Digital-friendlymodel developed


2016

2016

2016

2016

2016

2016

0

01

0

0

ND

0

2020

2020

2020

2018

2018

2019

10

10

1000 000

01

100

01

UNDP, ECA,STATE BUDGET

STATE BUDGET

FINEX,STATE BUDGET

STATE BUDGET

STATE BUDGET

STATE BUDGET

AD

AD

AD

100 000 000

AD

AD


1

1

1

2

2


MINESUP

MINJEUN

MINEFOP

MINEDUB

MINEDUBMINESECMINESUP

MINEFOP

PARTIESPRÉNANTES



62

Strategic Area 8: IMPROVING ON GOVERNANCE AND INSTITUTIONAL SUPPORT



Strategic Objective: Create a conducive environment for the development of digital industry for economic development

Auditing the legislative andregulatory framework to adapt itto the development of the digitaleconomy

Adapting the legislative frameworkto place decentralised localcommunities at the center of thedevelopment of digitalinfrastructure in their communities

Regulating the compulsory pre-cabling using optic fiber of newbuildings (digital buildings)

Consideration of contracts for thedevelopment of urban roads and theconstruction of low-cost houses, thelaying down of pipelines for theinternal access and distributionnetwork in houses

Adaptation of the legislationgoverning cyber security andcyber crime, cyber terrorism,electronic trade, intellectualproperty, in order to take intoaccount the requirements of thedigital economy

Have an appropriate re-gulation for the develop-ment of the digitaleconomy.

Support the developmentof decentralised localcommunities at the locallevel

Guarantee the respect ofstandards in the installa-tion of optic fiber

Ensure the harmoniousdevelopment of networkinfrastructure

Put in place an appro-priate framework for di-gital development

Audit conducted

Legislativeframework adopted

Instrument draftedand signed

Instrument drafted

Legislationgoverning cybersecurity and cybercrime adapted


2016

2016

2016

2016

2016

0

0

0

0

0

2017

2018

2018

2018

2018

01

01

01

01

01

FST, FSE

FST, FSE, Budget de l’Etat

BIP

BIP

Budget de l’Etat

150 000 000

50 000 000

50 000 000

10 000 000

10 000 000


1

2

2

2

2


MINPOSTEL

MINPOSTEL

MINPOSTEL

MINPOSTEL

PARTIESPRÉNANTES



63




Review of laws governingelectronic communication,cybersecurity and cybercrime,terrorism, and electronic trade

Develop an incentive taxationand customs scheme for thedevelopment of the digitaleconomy

Prepare legislative texts togovern the protection of personaldata

Develop a national legalframework for funding usingventure capital funds

Drafting of a law to governaccess to the administrativedocuments of public institutions

Adapting the law on public-private partnerships in thedomain of digital economy

Draft a law to govern onlinepayments.

Adapt the legal frame-work to the developmentof the digital economy

Adapt the legal frame-work to the developmentof the digital economy

Protect personal data incyberspace

Ensure the developmentof ICTs

facilitate online accessto administrative docu-ments

Facilitate investment inthe digital sector

Ensure the protection ofstakeholders during on-line browsing

Legal frameworkadapted

Specific taxationscheme developed

Legislative textdrafted

National legalframework for fundingusing venture capitalfunds developed

Law drafted andadopted

Law drafted andadopted

Law promulgated


2016

2016

2016

2016

2016

2016

2016

0

0

0

0

0

0

0

2020

2020

2018

2020

2020

2018

2016

4

1

1

1

1

1

01

Financement re-cherché

BIP

Financementrecherché

BIP

BIP

En cours

500 000 000

AD

50 000 000

20 000 000

50 000 000

50 000 000

PM


1

1

1

1

1

2

1


MINPOSTEL,MINJUSTICE,

ANTIC,Opérateurs du sec-teur des télécoms

MINFI,MINEPAT,MINPOSTEL

MINPOSTEL,MINJUSTICE,

ANTIC

MINFI,MINPOSTEL

MINFOPRA,MINPOSTEL

MINFI,ART,

MINPOSTEL

MINFI,MINPOSTEL

PARTIESPRÉNANTES



64




Put in place a an organ in chargeof coordinating publicinfrastructure works, that bringstogehter the variousadministrations (public works,transport, telecoms,broadcasting, energy and water,and urban development ...)

Setting up of a NationalObservatory

Setting up a consultativeframework for multi-sectorregulators to coordinateinfrastructure sharing andencourage infrastructure sharingamong the various sectors.

Put in place an organ in charge ofstrategic watch for thedevelopment of the digitalindustry

Set up a capital venture fund forthe financing of start-ups

Set up a legal and institutionalframework for the developmentof pedagogical contents

Ensure the harmoniousdevelopment of basic in-frastructure

Have a database on theelectronic communicationssector

Avoid the duplication ofinfrastructure in order toreduce costs

Accompany the develop-ment of the digital indus-try

Accompany the develop-ment of startups

Promote content produc-tion in various domains

Body in charge ofcoordinating publicinfrastructure worksset up

National Observatoryset up

Consultativeframework set up

Organ put in place

Capital venture fundset up

Legal andinstitutionalframework available


2016

2016

2016

2016

2016

2016

0

0

0

0

0

0

2020

2020

2020

2020

2020

2020

01

1

1

1

1

ND

Budget de l’Etat

Budget de l’Etat

Budget de l’Etat

Budget de l’EtatFINEX

Budget de l’Etat(étude)


PM

AD

AD

AD

60 000 000

AD


1

1

1

2

1

3


MINPOSTEL,MINFI, MINEE

MINPOSTEL,ART, INS

MINPOSTEL,ART, ANTIC,ARSEL

MINPOSTEL,MINIMIDT

MINPOSTEL,MINFI

MINESUPMINESECMINEFOPMINSANTE

PARTIESPRÉNANTES



65




Enhance the protection of theintellectual property of thesoftware

Creation of a specific statusfor innovative companies ofthe digital economy.

Vertical deconcentrationSIGIPES II

Set up an investment fundsupplied by the public andprivate sectors to support thedigital transition of companies

Contribute actively to de-fine interoperable stan-dards that enable contentprotection.

Integrate the notion ofstart-ups in legal sta-tuses

Improve staff and payrollmanagement

Finance the digital tran-sition of companies

Instrumentgoverning thesoftware intellectualproperty

A legal status iscreated

SIGIPES IIoperational

Fund put in place


2016

2016

2016

2016

0

0

0

0

2020

2020

2017

2017

02

?

1

1


Budget de l’Etat

Budget de l’Etat(étude à réaliser)

7 500 000

AD

PM

AD


3

3

1

2


MINIMIDT

MINFI

SPM, MINFI,MINFOPRA, ANTIC

SPM, MINFI,MINEPAT,

MINPMEESA

PARTIESPRÉNANTES



MECHANISM FOR IMPLEMENTING, MONITORINGAND EVALUATING THE STRATEGY


A- Implementation Mechanism

The implementation of the strategic plan for the developmentof the digital economy requires the effective participation ofall stakeholders, namely MINPOSTEL, public administrations,the private sector, the Civil Society and development partners.Implementing organs are summarised:

1- Mechanism for monitoring and evaluating the Strategic Plan

1.1. Monitoring and Evaluation

Monitoring the implementation of the strategic plan for the de-velopment of the digital economy is of particular importance.Indeed, it will be carried out through a continuous process ofsystematic data collection, based on selected indicators to pro-vide managers and stakeholders, with information on progressmade, goals achieved and the utilisation of funds allocated.In addition, it will help to ensure that earmarked programmesand projects are effectively being carried out, to help improveon their efficiency and effectiveness, as the case may be. Fi-nally, monitoring will provide an opportunity to identifyconstraints to the implementation of programmes and actionsand provide appropriate remedies.

Evaluation shall consist in a systematic and objective appraisalof programmes identified in the priority action plan, whetherthese actions are still at the conceptual phase or already at theimplementation phase. In fact, its objective shall be to deter-mine the relevance and achievement of objectives, develop-ment effectiveness, efficiency, impact and sustainability.Consequently, evaluation will be centered both on the level ofprogress of the implementation of programmes and on an es-timate of outputs, effects and impacts. It will be both a short-


IMPLEMENTATION MONITORING AND

EVALUATION

Ministry of Posts and Te-lecommunications (MIN-POSTEL)

Administrations and bo-dies under the authorityof MINPOSTEL

Private sector

Civil Society

Development partners

Technical Departments responsible for theactions to be carried out

All Ministries, NAICT, TRB, CAMTEL, ENSPT…

Start-ups, telephone companies, equip-ment providers, ISP,etc.

NGOs, CIGs and various ASSOCIATIONS

ITU, UNDP, EAC, CEMAC, ECCAS WORLD BANK, AfDB, EXIM-BANKCHINA, …

ASPECTS IMPLEMENTATION ASPECTS

TOOLS AND ORGANS



EVALUATION

term and a long-term endeavour. Four types of evaluation shallbe conducted, namely:

- ex-ante or à priori evaluation, carried out at the time ofconceiving the projects and programs and will deal with therelevance and coherence of projects in light of the ultimateobjectives and expected outcomes on the one hand, and ofthe development context enshrined in the Vision 2035 andthe GESP, on the other hand. It shall ensure the feasibility ofthe project and the existence of operational objectives thatcan give rise to monitoring;

- intermediary or mid-term evaluation: it shall be conductedduring implementation, at about midway of the project’s li-fecycle. At this level, focus will be on highlighting possiblediscrepancies between effective implementation and initialobjectives. The conclusions of such an assessment shouldlead to possible corrections, either as regards the manage-ment, or the very objectives of the project;

- concurrent or as-you-go evaluation: it shall be done throu-ghout project implementation and shall consist in the conti-nuous analysis of project progress, achievements and resultsobtained;

- ex-post or a posteriroi evaluation: it shall be conductedsome time after the end of the project and will give accountof the effects observed and the overall impact.

The M&E tools that will be used include:

• Project documents;

• Progress reports;

• surveys;

• logistics ...

In addition, monitoring the implementation of the strategyshould be based on the following normative monitoring andevaluation frameworks:

A clear logical framework for the digital industry: the objectivespursued defined activities/actions, expected achievements re-sults and expected impacts;

A clear separation of roles: it will help to avoid the overlappingof responsibilities, thus facilitating operations of control andextending the M&E practice (SE) to all levels ;

Qualified human resourses and in sufficient quantities as wellas appropriate financial resources allocated to M&E

A clear and common methodology: the monitoring and eva-luation of the strategic plan will be systematic and objective. Itwill be conducted in a logical and coherent manner, followingpredetermined criteria in order to be viable;

An effective implementation: The periodicity and relevance ofreports produced will be ensured;

Using conclusions and recommendations: this will determinethe relevance, timeliness and effectiveness of Monitoring andEvaluation.



EVALUATION

1.2. Mechanism for steering the monitoring and implementation of the Strategic Plan

At the political level: the various actors shall take decisions toimprove the implementation of the projects and programmesoutlined in the priority action plan of the strategic plan. Thesedecisions are proposed by the PPBS Committee of each go-vernment service. Moreover, they shall validate, at the begin-ning of each year, the guidelines, the terms of reference, theplan of work and the work schedule relating to the implemen-tation of the strategic plan, as defined by the PPBS Commit-tees.

At the strategic level: monitoring the implementation of, andevaluating the strategy shall be the responsibility of PPBS Com-mittees of the various administrations concerned.

At the operational level: monitoring the implementation of, andevaluating the strategy shall be the responsibility of the M&EUnits of the PPBS Committees.

Their role also consists in defining the guidelines, the terms ofreference, a work schedule and a calendar of activities to becarried out throughout the fiscal year, for the monitoring andevaluation of actions earmarked under the strategic plan. PPBSCommittees also ensure the facilitation and development ofthe necessary synergies for the efficient implementation of thestrategy, notably through arbitrations on issues tabled for theirexamination and by taking binding decisions via the standingtechnical secretariat.

Following the implementation of the adopted strategic plan,an estimation of the socio-economic impact of recommendedactions shall be envisaged through the MINPOSTEL-NIS part-nership, whose convention was signed on 14 January 2016and which help to measure ICT indicators and analyse discre-pancies.


GLOSSARY/ABBREVIATIONS

A

ACE : Africa Coast to Europe submarine cable systemAfDB : African Development BankAPECCAM : Cameroon Association of Credit Institution ProfessionalsAVS : Added-value service

B

BEAC : Bank of Central African States

C

CAB : Central Africa BackboneCAMPOST : Cameroon Postal ServicesCAMTEL : Cameroon TelecommunicationsCBSC : Cameroun to Brazil submarine cable systemCDMA : Code Division Multiple Access CEMAC : Central African Economic and Monetary Community CERT : Computer Emergency Response TeamCIG : Common Initiative GroupCIIEJ : Intergrated Information Center for Youth EntrepreneurshipCIRT : Computer Incident Response TeamCSE : Monitoring and Evaluation Units

D

DGSN : General Delegation for National Security

E

ECA : Economic Community for Africa (United Nations)EGDI : E-Government Development IndexENS : Higher Teacher Training College

ENSET : Higher Technical Teachers’ Training College ENT : Digital Working Environment

F

FTTX : Fiber To The X (X= sidewalk, building…)

G

GCI : Global Cybersecurity Index GESP : Growth and Employment Strategy Paper

I

ICTs : Information and Communication TechnologiesIPBX ou PABX-IP : Private Automatic Branch eXchange - Internet ProtocolISRC : International Standard Recording CodeIT : Information TechnologyITU : International Telecommunication Unit IXP : Internet Exchange Point

J

JPO : Judicial Police Officer

M

MINAC : Ministry of Arts and Culture MINADER : Ministry of Agriculture and Rural DevelopmentMINATD : Ministry of Territorial Administration and DecentralisationMINCOM : Ministry of CommunicationMINCOMMERCE : Ministry of CommerceMINEDUB : Ministry of Basic EducationMINEE : Ministry of Water Resources and Energy


GLOSSARY/ABBREVIATIONS

MINEFOP : Ministry of Employment and Vocational TrainingMINEPAT : Ministry of the Economy, Planning and Regional DevelopmentMINESEC : Ministry of Secondary Education MINESUP : Ministry of Higher EducationMINFI : Ministry of FinanceMINFOPRA : Ministry of Public Service and Administrative ReformsMINHDU : Ministry of Housing and Urban Development MINJEC : Ministry of Youth Affairs and Civic EducationMINJUSTICE : Ministry of JusticeMINMAP : Ministry of Public ContractsMINMIDT : Ministry of Mining, Industry and Technological DevelopmentMINPMEESA : Ministry of Small and Medium-Sized Enterprises, Social Eco-

nomy and Handicrafts MINPOSTEL : Ministry of Posts and Telecommunications MINPROFF : Ministry of Women Promotion and the FamilyMINRESI : Ministry of Scientific Research and InnovationMINREX : Ministry External RelationsMINSANTE : Ministry of Public HealthMINT : Ministry of TransportMINTOUL : Ministry of Tourism and LeisureMINTP : Ministry of Public Works

N

NAICT : National Agency for Information and Communication TechnologiesNGO : Non-Governmental OrganisationNRI : Networked Readiness IndexNSIF : National Social Insurance Fund

P

PKI : Public Key Infrastructure

PPBS : Planning, Programming, Budgeting and Monitoring-Evaluation

R

R&D : Research and Development

S

SAT 3 : South Africa Transit 3SSIGIPES : Integrated System for the Computerized Management of State

Personnel and PayrollSME : Small and Medium-sized enterprisesSMS : Short Message ServiceSPM : Prime Minister’s OfficeSSL : Secure Sockets LayerSTU : Specialised Technical Unit SVA : Service à Valeur Ajoutée

T

TCP : Multipurpose Community Telecenter TRB : Telecommunications Regulatory Board

U

UNDP : United Nations Development ProgrammeUSSD : Unstructured Supplementary Service Data

W

WACS : West Africa submarine Cable System

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