MOBILE

RECORDINGTHE FIRST DEDICATED GLOBAL

VOICE CAPTURE SERVICE

FOR FINANCIAL INSTITUTIONS

Etrali have been creating innovative trading solutions for the last 50 years, empowering business transformation and meeting ever changing market requirements. Part of our strategy is to develop cloud based solutions for the financial markets. Our mobile recording offering is the first step to comply with the Dodd-Frank regulation

Since March 2013, the US Dodd–Frank Wall Street Reform and Consumer Protection Act requires that the definition of trading conversations includes mobile calls.

This regulation applies not only to US-based financial institutions, but also to any financial organisation that trades with the USA, regardless of their physical location.

This US regulation has created a need for global compliance policies for mobile recording.

Our premium service streamlines global policy implementation by providing local mobile services to traders with a unique call capture and a dedicated customer service programme.

GLOBAL COMPLIANCE, BEST USER EXPERIENCE

Etrali Trading Solutions - Mobile Recording

Etrali Trading Solutions partners with Natterbox to provide a cloud based, app-free mobile recording solution that delivers effective, stress-free regulatory compliance. Its trusted and proven cloud-based technology is used by top tier banks and smaller institutions for regulatory compliance.

SERVICE DESCRIPTION

CALLNETWORK CAPTURE

FLEXIBLE STORAGE

COMPLIANCE

Caller/Callee and Recorded mobile

Mobile recording platform

Private cloud or on-site

Search, Replay and Analytics

COMPLY WITH CONFIDENCE

Etrali Trading Solutions - Mobile Recording

ONE STOP-SHOP DELIVERY

Etrali Trading Solutions one-stop-shop offering is designed for all market trading requirements, to facilitate the implementation of global compliance with FCA and Dodd-Frank into customer organisations. It includes:

global coverage

voice capture

flexible storage options

device management

device agnostic with zero change in user experience

compatibility with mobile devices

mobile plan; airtime data

Etrali Trading Solutions premium service helps customers with the entire process for implementing a global mobile compliance policy, and delivers first-rate global customer care including:

device management

local mobile number portability

integration of customer on-premise recorders

We have proven experience with the integration of NICE products, and ensure that mobile recording integrates seamlessly with NTR.

our ‘Concierge service’ for complete support with service deployment. We provide customers with a mobile fleet with strong project management of SIM cards swap, device configuration, and number portability

global support, local services - including 24/7 monitoring and 99.99% monthly service availability, as well as permanent access to records

PREMIUM SERVICE

Etrali Trading Solutions offers local and global flexible contract management.

Our services are avaliable:

in the UK with Everything Everywhere

from June 2013 in the US

we will rollout service availability soon in the following areas: Hong Kong, Singapore, Japan, Australia, China, France, Germany, Nordics

SERVICE AVAILABILITY

Etrali Trading Solutions offers the most extensive coverage across the globe.

We have developed strong partnerships with local compliant mobile operators to extend service coverage even further.

SERVICE COVERAGE

fully compliant with global regulations offering global coverage

highly secured, encrypted recording

applicable to any mobile device

flexible recording storage options - cloud-based or on-premise

seamless experience for the user with no impact on call quality, with no delay in making or receiving calls

simplified IT management with seamless integration to customer on-site recording solutions

fully managed services - 24/7 monitoring and 99.99% monthly service availability, along with permanent access to records

flat fee per user

trusted integration in our data centres for easy installation and rapid scalability

KEY BENEFITS

300,000 recorded channels worldwide

8000 mobile recording users

exclusive partnership with Natterbox

platinum certified partner of NICE

team of experts dedicated to trading solutions

local presence in 50 countries

service coverage within 200 countries

WHY CHOOSE ETRALI TRADING SOLUTIONS?

Etrali Trading Solutions is a leading provider of convergent voice and electronic trading infrastructure and services for the financial communities. Our company is supported by a global partner network of distributors in 50 countries offering customers round the clock service. Founded in 1965, Etrali Trading Solutions has longstanding experience in the trading industry and brings innovative solutions and the highest quality services focusing on building long-term partnerships with customers. It provides optimised solutions over its dedicated trading network to a community of more than 2000 network member organisations, encompassing buy-side and sell-side institutions and trading venues. Etrali Trading Solutions also offers state of the art, flexible, unified voice trading solutions and compliance products including mobile recording and business continuity capabilities.

ABOUT US

To learn more about how our mobile recording service can help you comply with confidence, contact:

info@etrali.com or for more information, visit: www.etrali.com