module 3: preparing for and recovering from non- mailbox server failures

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Module 3: Preparing for and Recovering from Non-Mailbox Server Failures

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Page 1: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Module 3:Preparing for and

Recovering from Non-Mailbox Server Failures

Page 2: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Overview

Preparing for a Non-Mailbox Server Recovery

Recovering Non-Mailbox Servers

Page 3: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Lesson 1: Preparing for a Non-Mailbox Server Recovery

Discussion: Options for Reducing the Need for Non-Mailbox Server Recovery

Data that Should Be Backed Up on Client Access Servers

Data Stored on a Hub Transport Server

Data Stored on a Unified Messaging Server

Data Stored on an Edge Transport Server

Page 4: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Discussion: Options for Reducing the Need for Non-Mailbox Server Recovery

Read the discussion questions

Discuss your answers with the class

Read the discussion questions

Discuss your answers with the class

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Page 5: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Data that Should Be Backed Up on Client Access Servers

Data Backup MethodOutlook Web Access Web site and Web.config File-level backup

IMAP4 and POP3 protocol settings File-level backup

Availability service File-level backup

Autodiscover System state backup, metabase export of Web sites

Outlook Web Access virtual directories File-level backup

Web services configuration System state backup, metabase export of Web sites

Server certificates used for SSL Certificate export using the Certificate Manager MMC

Page 6: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Data Stored on a Hub Transport Server

Data Source Description

Queue database on the Hub Transport server

Stores messages while the messages are being processed by agents, or while the messages are waiting to be delivered to their destination

Message tracking and protocol log files

Store information about messages that have passed through the server or protocol-level connections on the server

Page 7: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Data Stored on a Unified Messaging Server

Unified Messaging server key points:Unified Messaging server key points:

The Unified Messaging server stores voice messages or other messages in queues while waiting to send the messages to a Hub Transport server

The Unified Messaging server stores the custom audio files that are used for prompts by Unified Messaging dial plans and Unified Messaging auto attendant

With multiple Unified Messaging servers, the custom audio files are automatically replicated to all Unified Messaging servers by the File Replication Service

To restore the custom audio files, you must back up the data stored in the prompt publishing point location

The Unified Messaging server stores voice messages or other messages in queues while waiting to send the messages to a Hub Transport server

The Unified Messaging server stores the custom audio files that are used for prompts by Unified Messaging dial plans and Unified Messaging auto attendant

With multiple Unified Messaging servers, the custom audio files are automatically replicated to all Unified Messaging servers by the File Replication Service

To restore the custom audio files, you must back up the data stored in the prompt publishing point location

Page 8: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Data Stored on an Edge Transport Server

Data Backup methodActive Directory Application Mode Clone Config (ExportEdgeConfig.ps1)

Content Filtering ESE database Clone Config (ExportEdgeConfig.ps1)

Message queues None

Message tracking and protocol logs File-level backup

Page 9: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Lesson 2: Recovering Non-Mailbox Servers

Process for Recovering Non-Mailbox Servers

Server Recovery Requirements for Server Roles

Process for Recovering Edge Transport Servers

Page 10: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Process for Recovering Non-Mailbox Servers

To recover a server running Exchange Server 2007:To recover a server running Exchange Server 2007:

Install Windows Server 2003 and install any Windows Server 2003 service packs and software updates

If restoring the server, restore the System State data from a backup set of the failed server

If rebuilding the server, reset the computer account and join the computer to the domain

Run Exchange Server 2007 Setup in Recover Server mode

Test the server role functionality, and then restore the server role-specific data

Install Windows Server 2003 and install any Windows Server 2003 service packs and software updates

If restoring the server, restore the System State data from a backup set of the failed server

If rebuilding the server, reset the computer account and join the computer to the domain

Run Exchange Server 2007 Setup in Recover Server mode

Test the server role functionality, and then restore the server role-specific data

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Page 11: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Unified Messaging server data Restore method

Messages in the \UnifiedMessaging\temp folder

Can be recovered from the failed server, and then copied to the Pickup directory on a Hub Transport server

Custom audio files in the UnifiedMessaging\Prompts\Custom folder

Can be restored from backup to the restored server in a single Unified Messaging server scenario

Hub Transport server data Restore method

Messaging queues Queues must be recovered from the failed server and then mounted on the restored server or another Hub Transport server

Message tracking logs and protocol logs

Logs can be restored from backup or recovered from the failed server to any other computer

Client Access server data Restore method

Protocol-specific Web.config files File system restore

Availability service Configure the Availability service using the Exchange Management Shell or file-level restore

Autodiscover IIS metabase restore or System State restore

Outlook Web Access virtual directories

Reconfigure virtual directories using the Exchange Management Shell or file-level restore

Web services configuration IIS metabase restore or System State restore

Server certificate used for SSL

Restore from exported certificate using the Certificates Manager MMC snap-in

Server Recovery Requirements for Server Roles

Page 12: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Process for Recovering Edge Transport Servers

To recover an Edge Transport server:To recover an Edge Transport server:

On a computer running Windows Server 2003, perform a clean installation of the Edge Transport server role

Copy the backed up .XML file to the new server and validate the backed up configuration file on the new Edge Transport server

Modify the answer file

Import the configuration file using the ImportEdgeConfig.ps1 script

Configure edge synchronization, if necessary

On a computer running Windows Server 2003, perform a clean installation of the Edge Transport server role

Copy the backed up .XML file to the new server and validate the backed up configuration file on the new Edge Transport server

Modify the answer file

Import the configuration file using the ImportEdgeConfig.ps1 script

Configure edge synchronization, if necessary

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Page 13: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Lab: Preparing for and Recovering from Non-Mailbox Server Failures

Exercise 1: Performing a Non-Mailbox Server Backup

Exercise 2: Restoring a Client Access Server Certificate

Exercise 3: Restoring a Hub Transport Server

Exercise 4: Restoring an Edge Transport Server

Page 14: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Course Summary

What was most valuable to you in what you did today?

Have you changed your mind about anything based on what you learned?

Are you planning to do anything differently on the job based on what you learned today? If so, what?

Page 15: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Next Steps

Web Sites

Office Online

Product site http://www.microsoft.com/exchange/default.mspx

Reference MS Press Books

Online Courseware

E-Learning from Microsoft Learning

Office Online Training

Other Resources Student Materials CD

Page 16: Module 3: Preparing for and Recovering from Non- Mailbox Server Failures

Course Evaluation