mohanbir sawhney presentation at thinkers50 india

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Mohan Sawhney Kellogg School of Management August 30, 2013 India Outside: From IT Services to Technology Products

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Thinkers50 India is a joint initiative of Institute for Competitiveness, India and Thinkers50. Institute for Competitiveness, India is an international initiative centred in India, dedicated to enlarging and purposeful disseminating of the body of research and knowledge on competition and strategy. Institute for Competitiveness, India conducts and supports indigenous research, offers academic and executive courses, and provides advisory services to the Corporate and the Governments. The institute studies competition and its implications for company strategy; the competitiveness of nations, regions & cities and thus generates guidelines for businesses and those in governance; and suggests and provides solutions for socio-economic problems. Created in 2001 by Stuart Crainer and Des Dearlove, the Thinkers50 was the first-ever global ranking of management thinkers. In the intervening decade, the scope of Thinkers50 has broadened to include a range of activities that support its mission of identifying, ranking and sharing the best management thinking in the world. Today, Thinkers50 is widely recognized as the world’s definitive ranking of the top 50 business thinkers, and the T50 Distinguished Achievement Awards are widely regarded as the “Oscars of management thinking.”

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Page 1: Mohanbir Sawhney Presentation at Thinkers50 India

Mohan SawhneyKellogg School of ManagementAugust 30, 2013

India Outside: From IT Services to Technology Products

Page 2: Mohanbir Sawhney Presentation at Thinkers50 India

• Indian exports of IT and BPM services reached $69 billion in 2012

• India controls 58% of the global sourcing industry

• The IT and BPM industry accounted for 25% of India’s exports in 2012

• BPM and Analytics services are the more recent success stories

India leads the world in IT services

Source: NASSCOM

Page 3: Mohanbir Sawhney Presentation at Thinkers50 India

• Software product exports are a paltry $1.5 billion, less than 5% of the Indian software industry.

• There are 3,400 Indian software product companies but the average revenue is less than $600K

• Software product exports have grown at a CAGR of only 10% from 2008 to 2013

• India lags behind China, Israel, Russia and Brazil in software product revenues

But where are the products?

Page 4: Mohanbir Sawhney Presentation at Thinkers50 India

• Banking products like i-Flex and Finacle (Infosys) and BaNCS (from Tata Consultancy Services) are the only notable Indian software products

• While Indian IT majors have excelled in outsourced R&D and product development, they haven’t developed meaningful products themselves

Even the IT Majors lag behind

Page 5: Mohanbir Sawhney Presentation at Thinkers50 India

The Indian IT industry journey

People

Projects

Processes

Products

We are stuck here

Page 6: Mohanbir Sawhney Presentation at Thinkers50 India

Why products? Scaling revenues

Revenues

Time

Products

Services

Page 7: Mohanbir Sawhney Presentation at Thinkers50 India

India can learn a lot from Israel

Page 8: Mohanbir Sawhney Presentation at Thinkers50 India

• Culture of fighting against adversity

• Entrepreneurial mindset and “chutzpah”

• Mandatory military service• Israeli Defense Forces as a leading-

edge customer • Strong connections to the United

States financial community• Startup funding assistance from

Government

Israel’s success factors

Page 9: Mohanbir Sawhney Presentation at Thinkers50 India

• Services are less risky and produce predictable revenues

• The success of Indian IT majors in services limits the need for product innovation

• Entrepreneurial ecosystem and culture still leave a lot to be desired

• Indian companies lack marketing capabilities including branding and marketing communications

Why India lags behind in products

Page 10: Mohanbir Sawhney Presentation at Thinkers50 India

There is a world of opportunity

Cloud infrastructu

re

App economy

Domestic market

Page 11: Mohanbir Sawhney Presentation at Thinkers50 India

• Create a mass-market consumer software service

• Acquire the “first 1 million” customers in India

• Leverage learning and customer base to enter U.S. market

• Trade Indian multiples for U.S. multiples

The “People Arbitrage” Play

Page 12: Mohanbir Sawhney Presentation at Thinkers50 India

Examples of “People Arbitragers”

Page 13: Mohanbir Sawhney Presentation at Thinkers50 India

Arenas of opportunity• Education• Human capital development• Logistics• Financial services• Healthcare• Mobile applications• Healthcare services

Page 14: Mohanbir Sawhney Presentation at Thinkers50 India

What it will take to win in products

Product Investment

Mindset

Marketing Capabiliti

es

Startup Ecosyste

m

Page 15: Mohanbir Sawhney Presentation at Thinkers50 India

We can do it!

Page 16: Mohanbir Sawhney Presentation at Thinkers50 India