Motivating Best Practice in Lab QMS 1

● This is a quiz for you to test your knowledge of ISO/IEC 17025.

● It is not really a serious quiz● Enjoy!!

ISO/IEC 17025 QUIZ

Motivating Best Practice in Lab QMS 2

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2. Click “View” and then “Slide Show”.3. Click “Continue” at the bottom to advance to the first

question.4. Click on your answer.5. Clapping indicates a correctly answered question.6. Answering correctly advances you to the next question.7. A buzzer indicates an incorrectly answered question.

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ISO/IEC 17025 Quiz

Motivating Best Practice in Lab QMS 3

Introduction:

ISO/IEC 17025 provides all the requirements that labs have to meet if they wish to demonstrate that they operate a quality system, are technically competent, and are able to generate technically valid results.

A.True

B.False

ISO/IEC 17025 Quiz

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4.1 Organization:Management and technical personnel shall have the necessary:

A.Personnel

B.Authority and resources

C.Instrumentation

ISO/IEC 17025 Quiz

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4.1 Organization:

What is the position title of the person who must have direct access to the highest level of management at which decisions are made on laboratory policies and resources?

A.Vice President

B.Technical Manager

C.Quality Manager

ISO/IEC 17025 Quiz

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4.2 Quality System:

The laboratory’s quality system policies and objectives shall be defined in a:

A. Quality Manual

B. Quality Policy Statement

C. Standard Operating Procedure

ISO/IEC 17025 Quiz

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4.2 Quality System:Overall quality system objectives shall be documented in a:

A. Quality Manual

B.Quality Policy Statement

C.Standard Operating Procedure

ISO/IEC 17025 Quiz

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4.3 Document Control:Document control means:

A. Ways to reduce paper

B. You give all documentation to your supervisor to maintain

C.Documents are identified, authorized, reviewed

ISO/IEC 17025 Quiz

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4.4 Review of requests, tenders, and contracts:Requests, tenders, and contracts are reviewed for:

A. Client requirements and lab capability

B. Potential revenue

C.Spelling and grammar

ISO/IEC 17025 Quiz

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4.5 Subcontracting:

A laboratory is responsible to the client for the work of a subcontractor even when the client specifies which subcontractor to use:

A. True

B. False

ISO/IEC 17025 Quiz

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4.6 Purchasing:Suppliers of critical consumables, supplies, and services which affect quality must be:

A.Insured

B.ISO 9001 registered

C.Evaluated and approved by the lab

ISO/IEC 17025 Quiz

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4.7 Service to client:The lab shall help clarify the client’s request and allow the client to:

A.monitor the lab’s performance in relation to the work performed

B.review other client’s samples and reports

C.assist in testing their own samples

ISO/IEC 17025 Quiz

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4.8 Complaints:Records shall be maintained of all client complaints and of:

A.How angry the client is/was

B.The investigations and corrective actions taken by the lab

C.How loud the client complained

ISO/IEC 17025 Quiz

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4.9 Control of Nonconforming work:Procedures for nonconforming test work that is halted (and test reports with held) includes:

A. An evaluation of the significance of nonconforming work

B. Repeating test conditions over until QC works

C.C.Y.A

ISO/IEC 17025 Quiz

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4.10 Improvement:Improvements occur through:

A. Brainstorming

B. Use of quality system tools

C.Allocation of blame

ISO/IEC 17025 Quiz

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4.11 Corrective Action:The procedure for corrective action must start with:

A. Finger-pointing

B. Risk management

C.An investigation to determine the root cause(s) of the problem

ISO/IEC 17025 Quiz

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4.12 Preventive Action:Preventive action plans are to be developed for:

A. Nonconformances &/or opportunities for improvement

B. Potential nonconformances &/or opportunities for improvement

C.Nonconformances &/or potential nonconformances

ISO/IEC 17025 Quiz

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4.13 Control of records:

Records must be:

A.Legible, readily retrievable, and in a suitable environment

B.Designed for auditors

C.Controlled by IT personnel

ISO/IEC 17025 Quiz

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4.14 Internal Audits:Internal audits are conducted to verify:

A. Compliance of operations with quality system

B. Compliance of operations with quality system and ISO/IEC 17025

C.Compliance of operations with ISO/IEC 17025

ISO/IEC 17025 Quiz

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4.15 Management Reviews:Management reviews ensure:

A. Continuing suitability and effectiveness of the quality system

B. That there will always be another Dilbert cartoon

C.Employee requirements are met through 365 degree feedback

ISO/IEC 17025 Quiz

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5.2 Personnel:Training records are essential to:

A. Writing Job Descriptions

B. Accrediting the analyst

C.Ensure competence and authorize personnel

ISO/IEC 17025 Quiz

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5.3 Accommodation and environment:Effective separation of incompatible activities may be achieved through:

A.Physical separation or different time

B.Physical separation or SOPs

C.SOPs or different time

ISO/IEC 17025 Quiz

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5.4 Methods and validation:Methods must be sufficiently validated in order to:

A. Maximize profits

B. Meet the needs of the client and appropriate for the test

C.Be easily implemented by the lab

ISO/IEC 17025 Quiz

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5.5 Equipment:Choose the most correct answer for the following statement.

“Before equipment is placed back in service, lab personnel must…”

A. Ensure that the function and calibration status are shown to be satisfactory

B. Ensure the “Out-of-Service” label is removed

C.Not start new work too close to coffee break

ISO/IEC 17025 Quiz

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5.6 Measurement Traceability:Measurement standards and instruments must be traceable to the International System of Units by means of an unbroken chain of calibrations or comparisons linking them to:

A. International Laboratory Accreditation Committee

B. National measurement standards

C.Check samples

ISO/IEC 17025 Quiz

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5.7 Sampling:

Sampling conducted outside the control of the laboratory has little or no affect on the validity of the final results:

A.True

B.False

ISO/IEC 17025 Quiz

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5.8 Handling of Test/Calibration Items:The lab shall have a system for identifying test &/or calibration items to ensure that items cannot be confused:

A. Physically or when referred to in records

B. With reference standards or reference materials

C.With measurement uncertainty

ISO/IEC 17025 Quiz

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5.9 Assuring Results:QC data shall be recorded in such a way that:

A. Confidence limits are set at 17-25

B. Trends are detectable

C.Technical staff are reminded of how much work it is to keep records

ISO/IEC 17025 Quiz

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5.10 Report the Results:When it is necessary to issue a new test report:

A. It shall be uniquely identified and referenced to the original

B. It shall retain the same identity as the original

C.The original is returned to the lab

ISO/IEC 17025 Quiz

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Your Score

Perfect Score: Quality Manager 1-2 wrong: CEO 3 or more wrong: Time to take some training

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