Move to CloudWhat is impacted for your existing Maintenance & Production Support

workload

Niyati Tripathy

Cloud Journey – What changes for M&PS – Pre Cloud

Hardware

Platform

Apps

Abstracted Infrastructure (Compute, Storage, Network)

Z X

Vendor Services

Infra. Provisioning

Resource ChangeSLA Management

Business Continuity Mgmt

Create & Deploy (frameworks, programming languages, libraries, services and tools)

System Provisioning

Resource ChangeSLA Management

Business Continuity Mgmt

Application Provisioning

Resource ChangeSLA Management

Business Continuity Mgmt

Corrective Maintenance

Release Management

User Support

Configuration Changes

Documentation Maintenance

Integration Services

Processing Support

Security Management

Customer Management

Contract Management

Inventory Management

Metering

Reporting & Auditing

Accounting & Billing

Skills & CapacitySupport

Pricing & Rating

Cloud Journey – What changes for M&PS –

IaaS

PaaS

SaaS

Abstracted Infrastructure (Compute, Storage, Network)

Corrective Maintenance

Z X

Release Management

User Support

Configuration Changes

Documentation Maintenance

Integration Services

Processing Support

Security Management

Mgmt. As A Service

Customer Management

Contract Management

Inventory Management

Metering

Reporting & Auditing

Accounting & Billing

Skills & CapacitySupport

Pricing & Rating

Arc

hit

ecte

d P

rovi

sio

nin

g

Res

ou

rce

Ch

ange

SLA

Man

agem

ent

Bu

sin

ess

Co

nti

nu

ity

Man

agem

ent

Create & Deploy (frameworks, programming languages, libraries, services and tools)

On Cloud